Name: Hotel Bosco
Address: 9 St. Marks Hill, Kingston Upon Thames, GB

10/10

Exceptional

24 Jul 2026

Asif

Clean run good bed excellent location

6/10

Pleasant

24 Jul 2026

Gary

Not a 4-star hotel in my opinion, rooms are dated an need a refresh, stains on the carpets and damage on the walls. Perhaps I just got a bad room...

8/10

Excellent

15 Jul 2026

Ian

The ideal location just a short walk from Surbiton station and near to a good choice of restaurants and cafes.
Excellent air conditioning and the room size was good with a bath and well fitted bathrooms.
Only one strange thing was that the pillows were small and square. Otherwise excellent although Friday and Saturday nights might be noisy due to a cocktail bar on the ground floor.

Self

8/10

Excellent

12 Jul 2026

Craig

Everything was good. We booked this hotel as it wasnt too far from Wimbldeon.

A staff member helped me set up the air-conditioning. Our fridge wasnt worked and they replaced it and said it would come on in about 30 mins. It never did but Not the end of the world as we out for most of our stay.

The hotel is located in a perfect location. Across the road from the train station, shops, pub and restaurants.

Room had all you need including more pillows, iron and hair dryer. Plenty of towels. Also has a big bath.

We would staff again if we had something booked in that area of Londo.

Partner

10/10

Exceptional

03 Jul 2026

Janet

Great location, close to amenities,clean rooms

Partner

8/10

Excellent

03 Jul 2026

David

Clean, comfortable and quiet. Rooms a bit dated but nicely stocked and serviced.

Partner

8/10

Excellent

30 Jun 2026

R P

Clean room. Good bed and pillows. Good shower.

Partner

10/10

Exceptional

30 Jun 2026

Kerry

Very impressed. We arrived at 11pm, we were buzzed in via intercom and the lady on reception was very helpful. We were given room 301, top floor, I am assuming it was an accessible room as we had an enormous wet room. Room was large, clean, modern and had a terrace with table and chairs. Air conditioning which was amazing as we visited during a heat wave. Large TV, Lavazza coffee machine, kettle, mini fridge, iron, waterfall shower, toiletries, spare pillows and the bed was comfortable. We stayed on a Monday night so the bar downstairs wasn't open but we didn't hear a peep from anyone all night, blackout curtains made for a good full night's sleep. I would recommend and book again!

Partner

8/10

Excellent

23 Jun 2026

Carole

Spacious room with toiletries, coffee machine, tea and coffee, hairdryer and iron.
Great bathroom but a just a little dark and room slightly musty smell due to traffic and not being able to fully open windows.
In a great location on the high street and near Surbiton Station

10/10

Exceptional

06 Jun 2026

John

It was clean and staff were great

Partner

10/10

Exceptional

05 Jun 2026

TREVOR

Nice place, no frills but a good lounge/bar attached to the hotels and convenient for Surbiton Station to get into central London quickly and easily as well as all of the local shops and restaurants. Nearby private carpark is useful.

Self

2/10

Poor

21 May 2026

Karl

The room was far from clean, stains on the ceiling and a very dirty carpet. The staff were lovely but it didn’t make up for the experience of the room.

10/10

Exceptional

18 May 2026

Sophie

A great stop over and wonderful staff!

Self

10/10

Exceptional

14 May 2026

Paul

Hotel is in good condition and very close the train station and restaurants. Some people complain about the noise from nightclub. I put in ear plugs and all was good.

Self

8/10

Excellent

10 May 2026

Emma

Good clean room, welcomed by a friendly member of staff. Good value for the money

10/10

Exceptional

01 May 2026

Joanna

Great hotel for the price, lovely bathroom.

Self

10/10

Exceptional

18 Apr 2026

Santosh

Convenient location near Surbiton station. Clean rooms and friendly staff.

8/10

Excellent

15 Apr 2026

Franklin

Not quite as good as it used to be. Well located and comfortable bed. But the TV was a nightmare to work, didn't seem to follow any logic and stuck on certain channels more than once. The shower I've commented on before, you have to get in and out of the bath and for older people it is a difficult step. There needs to be a grab handle located to assist this. The room wasn't serviced the first day and this is now the policy on eco grounds. But we should have been told this. Staff are a little invisible and you need to call them at the front desk. Look I'll probably stay again as it is so convenient but it does ned a bit of attention to these details.

Friends

6/10

Pleasant

08 Apr 2026

david

Loud nightclub every night downstairs makes sleeping difficult. No one ever on duty at desk

10/10

Exceptional

06 Apr 2026

John

Staff were very helpful as always

Partner

8/10

Excellent

05 Apr 2026

Duncan

I have stayed at hotel Bosco quite a few times, a few changes from my last stay ( no breakfast now but totally understand) discounts offered as a hotel resident with local shops.
The rooms are good but I would suggest a little sprucing due to age/ wear & tear would helpful to keep the hotel the go to place in the Surbiton area

Self

4/10

Poor

05 Apr 2026

david

The disco style bar blasts music all night that makes it impossible to relax or sleep.

10/10

Exceptional

04 Apr 2026

Bernard

The room was clean and tidy, however the decor looked a little tired, frayed curtains and a rip in the wallpaper. These were only minor things which didnt take away from the comfortable bed and warm quilt

Partner

10/10

Exceptional

24 Feb 2026

R

Lovely check in guy and the room was very clean with a very nice bathroom. Towels are also worthy of mention, so big and soft. Felt brand new.

10/10

Exceptional

22 Jan 2026

Jane

Ease of check in and comfortable room.

10/10

Exceptional

04 Jan 2026

John

Clean and comfortable with welcoming staff

Leisure Partner

8/10

Excellent

31 Dec 2025

Paul

Room temperature management was very difficult and made for a disturbed night. I'm not an idiot but it was just too difficult. I think there were timers also which meant I could not get heat when I needed it.

Self

4/10

Poor

23 Dec 2025

Tom

Had a number of issues, starting with the fact that I'd booked a 'quiet' room and nevertheless was booked into a room on the first floor, directly above the noisy bar. Only when challenged did the hotel agree to move me to a second floor room further away.

Despite this I still heard the music from the bar until around midnight. The hallways additionally have dividing doors that slam if guests don't close them softly, so that wakes you throughout the night. Overall not a quiet/restful night.

The room was also not in great condition, with signs of leaks from above (staining to bathroom/bedroom ceiling). The shower ('rainfall') literally poured water over the top of the shower head which went everywhere.

In summary I'd not choose to stay here again.

Self

6/10

Pleasant

21 Dec 2025

Raul

Front desk wasn’t attended to throughout,
It was too noisy with parties till after midnight. Could not sleep peacefully at night.

Leisure Self

6/10

Pleasant

08 Dec 2025

Paul

The room was set up for 1, ie: 1 glass, 1 tea bag, 1 ser of ear plugs. Check in was not smooth. Carpet stained. The biggeat thing that would stop us returning is the big pile of vomit from the nightclub which could have easily been cleared up first thing and swillwd away with hot soapy water.

Business Partner

8/10

Excellent

06 Dec 2025

Hamidur

Nice place in the middle of everything.

Leisure Self

10/10

Exceptional

02 Dec 2025

John

Lady who checked us in was great and we were offered a larger room without asking. Room was great! Loved our stay.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Jose Rafael

Spotless room and very comfortable. Staff very attentive and friendly. Love this place and so easy get to central London by train under 30 min.

Partner

6/10

Pleasant

26 Oct 2025

Jenny

Read the reviews before you book!!

Although when I booked the room was advertised as a noisy room, I assumed that meant noise from other guests. Had I known it was because there is a nightclub in the hotel I would not have paid £135 to stay there for one night! It is so noisy you can clearly hear the music being played downstairs!!

Friends_and_family Friends

10/10

Exceptional

22 Oct 2025

Chris

Clean and comfortable stay

Business

8/10

Excellent

17 Oct 2025

James

Decent room in a central location right next to the train station. Quite during the early part of the week.

Business

10/10

Exceptional

10 Oct 2025

Ruth

The room was clean, comfortable, spacious and ideally located for surbiton station (moments away) and easy access to Kingston. The shower pressure was good. I stayed on a Thursday nigh & it served its purpose perfectly.

Leisure Self

4/10

Poor

04 Oct 2025

Louis

Sits above a club. So don’t expect sleep on a Friday or Saturday before 1am

Business Self

2/10

Poor

02 Oct 2025

Roseann

Too noisy didn’t sleep a wink
Across the road from Surbiton station , I requested a quiet room but I’m not sure that one even exists as the trains trundle loudly through the station at 4 am in the morning and even the bed shakes

8/10

Excellent

24 Sep 2025

Martin

I had a good one night stay.

Business Self

8/10

Excellent

21 Sep 2025

Colleen

Friendly staff, convenient location for Uni drop off. Rooms a little dated but clean, spacious and with everything you’d need for a stay

10/10

Exceptional

18 Sep 2025

Michelle

Nice big rooms, friendly staff.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Nichola

Really nice hotel - gorgeous room, brilliant amenities and a really convenient location.

Business_and_leisure Self

8/10

Excellent

14 Sep 2025

Faryal

Convenient

The room size and bathroom size are comfortable. It’s an easy walk from the train station. It was not as clean as I’d like, food droppings on carpet near bed. The bathroom sink stopper wasn’t working.

Self

8/10

Excellent

14 Sep 2025

Lawrence

Not a bad overnight stay for the area

10/10

Exceptional

31 Aug 2025

Adam

A great hotel!

We had a lovely stay for 2 nights whilst visiting family. Great room facilities excellent & location fab - the staff were really helpful! Will stay again!

Partner

8/10

Excellent

26 Aug 2025

Julian

good location

good location

Partner

10/10

Exceptional

22 Aug 2025

Franklin

One issue was the shower which needs a grab handle to assist getting in and out as the bath is high. The other one is that the hotel no longer does breakfast, so you need to be aware of that

Leisure Partner

6/10

Pleasant

10 Aug 2025

Julia

Great hotel but on a Saturday night it is a nightclub. I could not sleep until that stopped at 1 am. I lay in bed identifying every song. Not just a bit of pub noise, booming loud music. It was excessively noisy. Otherwise it was a very nice place to stay

Leisure Self

8/10

Excellent

02 Aug 2025

Laura

Personally my
Stay was great, the room was very large and lots of space. Reception staff helpful. However had to remove a star as another couple in our party had their room cancelled on the day with no warning or communication until they arrived

Partner

6/10

Pleasant

14 Jun 2025

Maria Nuria

the rooms are ok are clean and spacios with some trendy decoraction in the walls.
if my rating is only average is because the reception area is letting the hotel down, the carpet on the floor looks really worn out and there was no receptionist when we got there , we need it to wait for him to come down.
the bar club area can get a strange atmosphere at night.

Friends_and_family Family

8/10

Excellent

14 Jun 2025

Elaine

Clean spacious rooms, close to amenities.

Leisure Family

8/10

Excellent

12 Jun 2025

Colin

As expected

10/10

Exceptional

08 Jun 2025

Deborah

Excellent weekend

Partner

8/10

Excellent

01 Jun 2025

Matthew

Great hotel, neat rooms and cracking bar area. Highly recommended.
Although a non smoking room, it did smell a little of cigarettes.

Friends

6/10

Pleasant

26 May 2025

Peter

Central to Surbiton.

Leisure Partner

6/10

Pleasant

15 May 2025

G

Could do better

The air conditioning in room 304 does not work. Even with the curtains closed it was 31C on check in around 16:00 and by 20:00 it was still 29C and overnight never got below 23C.

I stay in the area weekly and have stayed in that room before (maybe 2 years ago) and informed staff that A/C didn't work.

Vomit on the ramp outside the front door, there since last week, had not been cleaned up.

No breakfast any more, but there is a good cafe (Ikon) around the corner.

Business

8/10

Excellent

13 May 2025

Christine

Short stay hotel suited our visit as close to railway station

Partner

8/10

Excellent

04 May 2025

Rebecca

Good place for a nights kip

Stayed for 2 nights. Generally tidy and well maintained room. Decent sized and comfortable bed. Facilities such a fridge, kettle and coffee machine in the room. Decent barroom. Little bit noisy of an evening above the lounge but they provided ear plugs so sleep was not majorly disturbed. Walking distance of the station and Wetherspoons next door. Good location.

Friends_and_family Friends

6/10

Pleasant

21 Mar 2025

R P

Rather noisy until 1am each night.

Partner

8/10

Excellent

20 Mar 2025

Christopher

Good central location with parking, a little away from the hotel. Excellent trains etc. Good rooms, quiet.

8/10

Excellent

14 Mar 2025

George

Good spot close to the train station

Business Self

8/10

Excellent

06 Mar 2025

Verified traveler

Ok for a mid week stay

Mid week stay was good overall. 3rd floor room had no noise from the bar but it is on a main road so some noise from road. Fantastic location. Isnt really a reception so in the morning no one about, no one answerd the phone number and no process to self checkout. Had there been a major issue not sure what would have happened. I just had to leave my key card and hope i can get a receipt emailed to me.

Business

8/10

Excellent

23 Feb 2025

Lynn

The hotel is very well decorated & extremely clean. Our room was very nice & cleaned daily everything was lovely except for the fact that the room was very warm. We tried to turn the heating off but it was still very warm.
However we would definitely stay again as it is very convenient for visiting our daughter & the best hotel we have found in the area up to date & we have tried a few!

Leisure Partner

10/10

Exceptional

23 Feb 2025

Robert

Great spot

Excellent, stay here regularly and love this place.

10/10

Exceptional

21 Feb 2025

Ian

Lovely big room was spotless. No breakfast on site but the cafe opposite served great food

Partner

10/10

Exceptional

07 Feb 2025

William

I recommend this hotel. Location is excellent: a short walk to the train into London. The rail connection to/from Gatwick is good, one change at Clapham Junction. There are a bunch of coffee shops, pubs, and a grocery store closeby.
I was upgraded to a terrace room. It was super clean. The interior is modern and stylish.
My room on the top floor was quiet. There is a bar downstairs so at weekends the higher floors might be worth paying extra for.
The building security seems good. Two sets of secure rooms to get to each floor.
The staff are nice. Expedia hadn’t passed on the grade of room I’d paid for, however they accommodated me and actually upgraded my room.
The only con I have is that the bathroom mirror lighting is dim, a triumph of design over function. But it was a minor issue for me.

Leisure Self

4/10

Poor

02 Feb 2025

Ann

Noisy

You can hear the music from the bar in the room, which continues until 1am. Noise outside during the night. Woken up by clenaers chatting loudly in the corridoor outside our room.

Partner

10/10

Exceptional

31 Jan 2025

Abdelhafiz

The property is very good in term of service, cleanness, and staff, the most interesting is the location since it's close to train station, bus stations and major supermarkets.

Leisure Family

2/10

Poor

25 Jan 2025

Nicholas

Worst Ever Hotel Stay

Unbelievably loud music playing in the bar kept me awake until 1am. When I complained about this at reception I was told that I must have ‘chosen a loud room’.

The stay then became comically bad when at about 6am water starts flooding down from the ceiling in the corridor outside, with smaller leaks in my room. At this point I cut my losses and checked out. Awful.

8/10

Excellent

03 Jan 2025

Norma

Impersonal, no lounge area, no staff visable just a bell to press. But...... a very modern hotel with good facilities. No breakfast but a discount at nearby cafe. Hotel is close to plenty of cafés, pubs and good bus/train service

Leisure

10/10

Exceptional

20 Dec 2024

Stephen

Great access to London

Was great, no complaints. Receptionist was great but not 24 hour which I think it should be at these rates hence only 4* for service

Partner

10/10

Exceptional

27 Nov 2024

Jonathan

The staff were really friendly and helpful on arrival and check out. The housekeeping team were lovely.
The room was very comfortable and the facilities excellent. The shower was wonderful!

Partner

10/10

Exceptional

08 Nov 2024

GREGORY

A serene and groovy little bolthole, a little at odds with Surbiton’s fusty purgatory, but if you’re lucky you can make it from the hotel to the beautiful art deco train station without pausing for breath, and you will be away. Very good hotel. Highly recommended.

6/10

Pleasant

28 Oct 2024

Janet

Nice comfortable refurbished room, however there was no hot water in the morning so had to have a cold shower.

Partner

4/10

Poor

27 Oct 2024

Keri

I booked a \"quiet\" room but found that when we arrived at our room late evening below us was a nightclub! Which continued until 1am. I called the reception and was told they were fully booked and there was nothing that could be done. I was to complain on the monday, which i will do. The room was nice, just very disappointed. We got no sleep!

Leisure Partner

8/10

Excellent

09 Oct 2024

William

A recently refurbished, small hotel with a modern contemporary finish. Ideally located next to a railway station for fast connection to central London (30 mins).

Partner

8/10

Excellent

24 Sep 2024

Eitaro

Property was undergoing renovations in the restaurant/bar and so it was very quiet over the weekend. Stayed for 4 nights and didn’t get a single bed turnover, room clean or whatsoever.

Staff at check-in was super nice; in contrast the staff at check-out was not so friendly.

Not sure if that is the norm for this place…

Business Self

10/10

Exceptional

23 Sep 2024

JASON

Very kind staffs. We missed their bar and restaurant because of refurbishment. I hope to enjoy it next time.

Business_and_leisure Family

10/10

Exceptional

23 Sep 2024

Joanne

Great stay, beautiful room, very helpful staff

Business Self

2/10

Poor

18 Aug 2024

Jose

No reception, tv & air conditioner in the room doesn’t work. Room door lock fails. It felt like a 1 star hostel.

Leisure Self

6/10

Pleasant

16 Aug 2024

Linda

One night stay during renovations.

Hotel is being renovated, we only saw our room as all other facilities were closed. Opened our door in the morning to find a ladder right outside and the ceiling down, workmen started work about 8am right above our room. Could have warned us!
Room was ok, bed comfortable, served the purpose for a 1 night stay. No staff on duty when checking out, so just left key on desk and left.

Partner

8/10

Excellent

01 Aug 2024

gary

nice hotel near the station

room was nice, modern, clean, spacious, quiet. everything that I wanted. Bur beware 1: the check-in. Nobody on site, no repones to intercom or phones, couldn't get in and had to wait outside for 20 mins until a random appearance of staff. 2: there is a club downstairs, was closed during my trip, thankfully, but I'd be wary of room noise when it re-opens. There a earplugs available in the bathroom, which says something about noise nuisance.

Partner

6/10

Pleasant

20 Jul 2024

Jonathan

Bosco

Nice enough hotel but with the bar/restaurant area under refurnishment and reception unmanned unless requested the place seemed deserted. I didnt see any staff except the person i summoned to reception via the outside intercom on arrival. Neither did i see other guests.

Rooms were nice, though tv old, and the shower was just weird. A pure example of style over functionality. The water came out at 90 degrees and the shower head couldnt be adjusted. Bathroom *looked* fabulous, but i'd have preferred a shower i could stand under.

Self

6/10

Pleasant

25 Jun 2024

Christopher

Despite my booking stating that I had breakfast included in the room rate, upon check in we were told that the dining room was closed for refurbishment. We were offered a small discount for breakfast at a cafe over the road but didn’t take it up. Other than being very conveniently placed for what we wanted to do over the weekend, there was nothing spectacular about Hotel Bosco. There was nothing wrong with our room and the bed was very comfortable to be fair, but overall for what we paid, I would have expected a bit more pizzazz!

Leisure Partner

2/10

Poor

23 Jun 2024

Beverley

Bosco? More like Bosc-No
Please if anyone reads this then save yourself some money, £175 for a dirty room, stains, dust, burns and an awful bathroom, shower. The only benefit i can see is the lighting in the room is so poor you might not see what i have described.

Leisure

8/10

Excellent

26 May 2024

JOHN

Good location … reasonably priced for surbiton

Leisure Self

2/10

Poor

16 May 2024

John

No mention was made when l booked that all the Hotels facilities were being rebuilt. There was no bar, restaurant or breakfast available

Leisure Partner

10/10

Exceptional

17 Mar 2024

Mollie

Amazing hotel

All staff very friendly, rooms in great condition, and very clean. good decoration and very comfortable. Food was lovely , well served and great value for money. Great location, will definitely return

Partner

8/10

Excellent

04 Mar 2024

J R

Comfortable hotel

Lovely hotel in Surbiton half an hour away by train to the centre of London. Great place for local exploration or for going into the \"big smoke\". The hotel itself is very comfortable. Saturday evenings can be a bit noisy in their pub area and the next day the breakfast area can be a bit dirty with spelt bear, especially on the seats. So this needs better attention. All in all is a very comfortable hotel well located and close the the train station.

Partner

6/10

Pleasant

01 Mar 2024

Franklin

Iv'e stayed many times, but this time there was no pohone in the room. Making it difficult to get an early morning wake up call. The hotel should consider having some way of allowing wake up calls, either by having a preprogrammed telephone system or even, as many hotels do, a radio with a clock and alarm system. Otherwise fine.

Leisure Self

8/10

Excellent

17 Jan 2024

Fern

Great little hotel

Great hotel but it really should advertise the fact that the restaurant and bar are closed on a Sunday and not only can you not check in before 2pm, you can’t even leave your bags anywhere as the place is locked up with no staff on site!
Regardless of this, the hotel was lovely, quiet, comfortable and great value. Breakfast was also lovely. Will definitely stay again

Business

10/10

Exceptional

31 Dec 2023

Blaine

All good

Friends_and_family Family

10/10

Exceptional

25 Dec 2023

Chris

The room was very comfortable and well-appointed and the hotel is in an ideal situation pretty much opposite Surbiton station. This hotel was converted ten years ago or so from an office block and the furnishings seemed up to date. Breakfast was good - no cooked breakfast from what I could tell but cereals, bread items, cold meats, cheese, pastries etc. The dining area - which I've visited before as it also operates as a cafe-bar - has a variety of seating areas including secluded places facing out to the street, which I liked.

In the modern style there is no room phone to call reception but they do put a card by the bed telling you what number to call if you need anything. Staff were generally friendly and interactions were good.

Storage space was adequate for the two nights I stayed. The only quibble I had with the bathroom was that bath/shower unit - I spent some time trying to work out how it functioned, and there's a risk of scalding or soaking yourself if you get it wrong. It really needs instructions.

I would be wary of the noise issue though, given what other reviewers have said: downstairs can be noisy Fridays and Saturdays, and the pub is next door to a large Wetherspoons.

In all, a good stay and a good experience.

Leisure Self

8/10

Excellent

20 Oct 2023

Ian

Nice rooms. Modern hotel. Friendly staff.

Leisure Partner

10/10

Exceptional

04 Oct 2023

Sally

Second visit to this boutique hotel

Second time we have stayed here. Staff friendly, accommodation modern and very clean.
Continental Breakfast was ideal too.
Would definitely recommend.

Partner

10/10

Exceptional

30 Sep 2023

Sally

Lovely Boutique Hotel

We have stayed here before. Lovely boutique hotel. Perfect location close to shops and railway station.
Staff friendly, room spotlessly clean and modern.
Continental Breakfast ideal too.
Would recommend.

Partner

6/10

Pleasant

26 Sep 2023

Jose

This is not a 4 star hotel. Paint coming off from the walls. No reception during the day. The bath towels are stained. There are not enough hotels in the area for them to compete with that's why they're still in business.

Leisure Family

10/10

Exceptional

16 Sep 2023

Stephen

Good check-in and very pleasant staff in all areas. Very comfortable room.

Business Self

6/10

Pleasant

15 Sep 2023

Jose

The only hotel that there's no reception during the day. We ca