HB
Half Board
Usually includes breakfast and one additional meal.
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Crowne Plaza London - Kingston
London · United Kingdom
Kingston Tower, Portsmouth RoadView location
8.4/10Excellent616 Reviews
Cleanliness9.0/10 9.0
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.6/10 8.6
Location7.6/10 7.6
Neighborhood8.0/10 8.0
Value8.0/10 8.0
Amenities8.0/10 8.0
See all ratings- Business hotels
- Hotels with charm
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Crowne Plaza London - Kingston
Welcome to our luxurious riverside hotel in suburban Kingston, where modern comfort and sophistication meet unparalleled convenience. Boasting 121 elegantly designed rooms, our hotel offers a haven of tranquillity just moments away from London’s vibrant heart.
Indulge in complimentary high-speed Wi-Fi, exceptional service, and four premium meeting rooms and a sky lounge, each fully equipped with cutting-edge technology for your professional needs. Our internationally acclaimed restaurant, Tamarinn 360, creates an unforgettable dining experience that blends tradition with innovation.
Our state-of-the-art fitness centre ensures you can maintain an active lifestyle throughout your stay, offering a perfect balance of relaxation and vitality. Located just over a 30-minute drive from London Heathrow and Gatwick Airports, our hotel provides easy access to the best of the region.
Surbiton Railway Station is only a 5-minute drive, while iconic local attractions, including the majestic Hampton Court Palace, the enchanting Kew Botanical Gardens, and the thrilling Chessington World of Adventures, are less than 20 minutes away. To ensure a smooth and secure stay, a £100.
Show less
00 security deposit will be pre-authorised at check-in on your card and refunded upon check-out, provided no damages are reported. Discover the perfect blend of luxury, convenience, and world-class service at our hotel – your gateway to an extraordinary stay in Kingston.
When you stay at Crowne Plaza London - Kingston by IHG in Surbiton, you'll be in the historical district, within a 5-minute drive of River Thames and Hampton Court Palace. This hotel is 11.7 mi (18.8 km) from Royal Albert Hall and 11.8 mi (19 km) from Hyde Park.
Make yourself at home in one of the 121 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: GBP 100 per accommodation, per night
- Breakage deposit: GBP 100.00 per night
We have included all charges provided to us by the property.
-
You need to know
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Fee for full breakfast: approximately GBP 18 per person
- Covered self parking fee: GBP 10 per day
- Pet fee: GBP 30 per pet, per day
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
German
Arabic
Russian
English
Latvian
Italian
Indonesian
Polish
Romanian
Nearby attractions
Hampton Court Palace
3 km / 1.9 mi
Hampton Court
4.6 km / 2.8 mi
Richmond Park
4.7 km / 2.9 mi
River Thames
5 km / 3.1 mi
Chessington World of Adventures
6.1 km / 3.8 mi
Twickenham Stadium
9.7 km / 6 mi
Royal Botanic Gardens, Kew
11 km / 6.8 mi
Epsom Downs Racecourse
12.1 km / 7.5 mi
Brooklands Museum
12.7 km / 7.9 mi
Wimbledon Centre Court
13.7 km / 8.5 mi
Surrey Hills
13.9 km / 8.6 mi
Eventim Apollo
15.6 km / 9.7 mi
Mercedes-Benz World
15.9 km / 9.9 mi
Battersea Park
16 km / 9.9 mi
Clapham Common
16.1 km / 10 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 121
- Number of floors (main building): 4
- Double rooms: 1
- Suites: 3
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out
- Wi-fi
Show 29 more facilities & services
- Car hire
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Hotel safe
- Currency exchange facilities
- Lift accessExtra charge
- Shop
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- BBQ facilities
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Printer
- Business centre
- Fax
- TV lounge
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- GolfExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
AI
All Inclusive
Meals and selected drinks/services may be included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARD • 1 Bedroom • 11 m²ROO.ST
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 11 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE PREMIUMSINGLE • PREMIUMSGL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SINGLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUMROO.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIUM WITH VIEWSTWIN • PREMIUM WITH VIEWS • 1 Bedroom • 10 m²TWN.PI-WV
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
TWIN PREMIUM WITH VIEWS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PI-WV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 5 m²SUI.2D
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SUITE TWO DOUBLE BEDS
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 5 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 10 m²TWN.ST
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
TWIN STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 10 m²SUI.KG
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SUITE KING SIZE BED
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 10 m²DBL.H6
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE Accessible
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BED • 1 Bedroom • 12 m²DBL.KG-PI
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE PREMIUM KING BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 12 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIUM WITH VIEWSDouble or Twin • PREMIUM WITH VIEWSDBT.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Double or Twin PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 10 m²DBL.ST
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE STANDARD
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN PREMIUMTWIN • PREMIUMTWN.PI-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
TWIN PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: TWN.PI-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room PREMIUM WITH VIEWSRoom • PREMIUM WITH VIEWSROO.PI-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room PREMIUM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin PREMIUMDouble or Twin • PREMIUMDBT.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Double or Twin PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: DBT.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWS • 1 Bedroom • 7 m²DBL.PI-WV
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
DOUBLE PREMIUM WITH VIEWS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 7 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- PREMIUM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PI-WV
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room PREMIUMRoom • PREMIUM • 1 Bedroom • 10 m²ROO.PI-1
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room PREMIUM
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.PI-1
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCrowne Plaza London - Kingston
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Crowne Plaza London - Kingston
100
reviews shown
Andrea
Location is somewhat remote for London
Brendan
Be aware of early check in charges. We arrived early and one of three rooms we booked was available but at a cost of £10 per hour (£50), we declined!!
Most of the hot breafast items weren’t edible and when an almost full plate was collected our comment that it wasn’t good was ignored!!
Most of the hot breafast items weren’t edible and when an almost full plate was collected our comment that it wasn’t good was ignored!!
THERESA
Hotel of good standard but improvments needed with breakfast....tables not cleared..no cups...bread for toast...but not staffs fault...it just lacked leadership which comes down to staff training...only one lift working the whole of our stay...our room was very dark...window SHADED OUT AS SCAFFODING OUTSIDE...WHY WOULD ANYONE WANT TO BE STUCK IN A ROOM IN ALL THIS AMAZING WEATHER ANYWAY WOULD BE A FAIR COMMENT BUT WE SPENT OUR EVENINGS BACK AT HOTEL...just a bit depressing but worst things happen at sea...fridge not working either but fixed as soon as reported...
Bruce
Convenient location.
jason
Staff were amazingly helpful throughout.. lovely hotel would stay again
Reiko
Very good
Sally
The room was clean, spacious the air conditioning was a blessing on the hot days. Highly recommend the breakfast delicious offerings. Staff were very pleasant and friendly
Nicholas
Super clean, modern rooms. Lovely stay with friends.
Daniel
Check in was fine, however the car park was a 5 minute walk from reception. Only one lift was working in the hotel. The TV in my room did not have standard channels, a member of staff (I think) came and looked at it and couldn’t fix it. I was told it would be fixed the following day. The next day when returning the TV had not been fixed. After waiting 3 hours they eventually moved me to another room
Alastair
The staff, the hotel, the food and the accommodation were all exemplary. I'll be using Crowne Plaza at IHG again wherever I can.
Vicky
Staff were really helpful
tina
We had not been told that there are major renovations taking place on the property. There was dust and debris everywhere. We had to request proper room service daily. The air con was not efficient. The restaurant staff were friendly and the breakfast was satisfactory.
Andrew
Below average 4 star.
But the bed was comfortable
But the bed was comfortable
Michelle
Clean hotel, helpful staff, good location to Hampton court palace, Surbiton really lovely
Paul
Met with very rude reception staff, assumed manager as he carried on his staff training for 5 mins whilst ignoring we were stood waiting to check in.
Ordered food and got £20 dry chicken and chips.
Although rooms appear nice and refurbished woke up with what seems 2 bites on feet. Very odd place and not the feel of a crown plaza at all. Very unprofessional and random in most aspects.
Ordered food and got £20 dry chicken and chips.
Although rooms appear nice and refurbished woke up with what seems 2 bites on feet. Very odd place and not the feel of a crown plaza at all. Very unprofessional and random in most aspects.
Tracey
Breakfast was poor. Poor quality ingredients. Tables unclear. No cups or cutlery. When trays had run out they were not replaced and no staff around to ask. Was very expensive for such a poor breakfast
Susanne
Our room had stubbed out cigarettes on the balcony table. I made reception aware but they remained there. The hotel wasn’t able to issue room key cards so we always needed an escort to our room - this seemed to be a huge inconvenience to staff, and their faces showed this. We spent lots of time waiting for someone to let us into our room.
Breakfast was cold and poor quality.
I would not stay here again.
Breakfast was cold and poor quality.
I would not stay here again.
Thomas
Clean room - however slow service for food at the restaurant
Mark
Literally nothing left on the breakfast buffet at 9am. No bread, or pastries, no beans or hash browns no bacon etc. To be fair to the staff they were trying their best, but clearly there is a management issue here.
Ian
Staff are really helpful
Mario
The hotel was clean, staff helpful, parking is chargeable
Luca
Been here before
Always good
Always good
John
Hotel staff were very friendly and helpful. Rooms are a good size, however, the beds were uncomfortable and the rooms are not soundproof, I had to keep checking the windows were closed due to the noise coming through
ANNE
Room was a tad on the small size for a supposed 4* hotel. I did book twin beds but they were joined. Glass door on the bathroom with the loo nearest to the door was a bit awkward. Some building work going on in the property next door made the room noisy from early in the morning. The air con turning itself on off all night didn’t make for a good sleep. No coat hooks in the room. No sanitary bags in the bathroom. To top it all youngsters (14-16 yr olds) seemingly unsupervised in the late evening, speaking loudly outside our room for 20 mins until I had a word with them. When I informed a member of staff to relay this to their supervisors I was told I should have contacted management before. Unfortunately we also had the same the next night, even with them schussing each other! The wait of over 20mins for 2 poached eggs each seemed a long wait at breakfast. We unsurprisingly didn’t get asked if we enjoyed our stay on checkout….
Nigel
Great staff, excellent food. Proper shower. Good bed.
Keith
Poor customer service: Charged twice, and the hotel will not accept incoming phone calls. Also no hot water on last day of my stay.
Steven
Great hotel, modern rooms but a little on the small side. Fine for a one night stay though. Staff were pleasant and helpful. Food was excellent.
Hayley
Super friendly staff, very clean and great price. Would’ve read all 5 star except not all plugs in room worked and we had issues with tv - minor electrical issues.
John
Our stay was going well until we were unable to get any hot water in the morning. We were told there was a problem with the boiler when we went down for breakfast, and then with the gas supply when were returning to our room after breakfast. So we were unable to have a shower, and my wife was planning to wash her hair ahead of our visit to relatives. It is totally unacceptable that we were unableto wash and shower and we asked for a full refund when checking. We wait to hear from Crowne Plazza customer relations team.
Simon
Could not fault this hotel.
Jack
All of the above
Very good
Just annoyed by £100 deposit not being reimbursed on checkout when they said it would be.
Very good
Just annoyed by £100 deposit not being reimbursed on checkout when they said it would be.
Warren
Friendly staff and lovely room
William
Room tidy. Ok breakfast. Unfortunately had noisy neighbours but not completely unexpected on a Saturday night. River view underwhelming. Overall reasonable for the cost.
mike
Excellent clean room. Unfortunately at the rear of the premises but very good otherwise
Luca
Everything was perfect
Andy
Friendly staff clean and tidy.
Mia
I didn’t have breakfast in this hotel but my partner and I was hugely satisfied with the stay. The room was really clean, staff were welcoming too!
Rezwan
Everything went well. I am happy with the service provided by the staff. Thank you John!
Rez Khan
Rez Khan
Emma
Clean room, quite small, not alot of room to move around.
Breakfast nice, but need to pay separately on the morning (wasn't aware it wasnt included in room fee). £30 for 1 adult and 1 child felt overpriced.
Car park is not attached to hotel, need to walk through an industrial estate to get to it, this felt very unsafe as a solo female with a small child at night as it was deserted.
Spaces in car park VERY small.
Breakfast nice, but need to pay separately on the morning (wasn't aware it wasnt included in room fee). £30 for 1 adult and 1 child felt overpriced.
Car park is not attached to hotel, need to walk through an industrial estate to get to it, this felt very unsafe as a solo female with a small child at night as it was deserted.
Spaces in car park VERY small.
Adam
Amazing!
Yvette
Fabulous service, lovely food, huge comfortable bed
Jonathan
The very best thing about the Crowne Plaza London - Kingston by IHG is Breakfast!
Outstanding!
Honestly, the best breakfast buffet I have ever had in 60 years of Travel!
The staff is very eager to please.
Management wasn't.
One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
Outstanding!
Honestly, the best breakfast buffet I have ever had in 60 years of Travel!
The staff is very eager to please.
Management wasn't.
One negative: No working heat in our room for the entire 5 day stay. This was rectified by a powerful but noisy space heater.
russell
Good power shower, modern room with usual crowne plaza standards. Staff really helpful
Neha
Staff
Maureen
The room was good but very hot, air conditioning wasn’t working. The restaurant was Indian and unfortunately neither my daughter or myself can have any spices. Unfortunately they didn’t have any food that didn’t have spices or other options on the room service menu
Maria
Helpful, friendly staff. Amazing bed, so comfortable. Incredible shower.
Julie
Lovely refurbished and spotlessly clean hotel & room. Good value standard rooms with quality beds, bathroom & temperature control. Excellent quality & value breakfast. All the staff were very professional & friendly. Definitely recommend.
Carol
Tried to charge us for the room when we had prepaid. Did not tell us where the lift was. Did not tell us where the restaurant was or the opening times. Will be writing a separate email regarding the room.
At checkout was not asked if everything was ok with the room or if we had enjoyed our stay. Total lack of customer service from reception staff at check in and check out.
At checkout was not asked if everything was ok with the room or if we had enjoyed our stay. Total lack of customer service from reception staff at check in and check out.
Mrs Joanne McLaughlin
Modern and well equipped rooms. Helpful staff.
Fiona
Room was clean and the staff very helpful.
Guy
Super helpful staff. Highly recommended.
Asha
There is construction going on the first room I got was covered in dust. Even the hairdryer and kettle was covered with dust. Windows blacked out and could not open. I could not breathe. There was a cloud of dust. Second room they changed us to on next day was tiny. There was no space to put a 26” suitcase
Philippa
Nice room comfy bed. Ask and we’re given a nice quiet room. Parking was extra (didn’t appreciate had to pay £10 extra for this until the week before) EV charging locally. Nice breakfast
Karen
Staff excellent, couldn't do enough to help. Room clean and well presented with all needed for a very comfortable seamless and excellent stay. Breakfast was great, good selection, service. Parking available on site and very reasonable. Great stay would definitely stay in and IHG hotel again, Thank you
Vikki
Great club room, with nice balcony views over the Thames
paul
Shout out to the staff. Very friendly and helpful.
Martin
Really enjoyed our stay
R P
Hotel is a little run down. The one of the lifts has been out of order for a least two months. The door to our room did not close automatically and so the maid manged to leave it open all day while we out. Lights were broken and the plug in the basin did not work.
Raj
Worst crowne plaza I have stayed in . Room was basic , food microwaved
Shower had no screen or ever did so water goes on floor.
Car park cameras smashed
Poor service at bar then charge for it .
Shower had no screen or ever did so water goes on floor.
Car park cameras smashed
Poor service at bar then charge for it .
OPUADA PROMISE
It was exciting
Peter
Restaurant only had Asian menu and although I ate on my first night, I was charged more than the menu price after I checked my bill. I stayed 3 nights and after working 13 hrs each day, the cleaners were still attempting to clean my room at 6pm when I arrived back, other than an exchange of towels on last night, the room had not been cleaned for my whole duration. Two nights on trot my room key pass didn’t work. Car park is so far away in an unlikely and unsafe area I would not stay here again.
Terri-Louise
I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.
Amy
Body wash in shower had not been filled up
Gary
The door to the balcony didn’t close properly - room was noisy as a result
Not as close to HCP as advertised
Not as close to HCP as advertised
Sibongile
Very comfortable and clean
Patricia
Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.
R P
Works well - good hotel
Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.
KASHMIRA
The property was fine but the breakfast was only average and the coffee was awful.
Verified traveler
Great overnight stay
Great service from John on reception.
Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again.
Some cons, AC could circulate room a little better
Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again.
Some cons, AC could circulate room a little better
Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
Darren
Can’t fault anything
Nice hotel and nice staff. Cannot fault anything about the place
Anita
Wonderful, Friendly Hotel!
Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.
Verified traveler
comfy bed, very clean and friendly staff. next to the river, very peaceful
Haran
Clean rooms, helpful staff at all hours, gym room could have updated weights but overall great
Matthew
Wrong Room!
The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy!
Lee ann
So clean, breakfast and dinner wonderful, beds so comfortable, and the staff deserves a 10 for meeting our every need.
James
Clean, modern and comfortable.
Clean, modern and comfortable. Very happy to stay again.
Philip
Weekend break by the Thames
Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Gary
Good value and service
Ken
Unfortunately, despite mentioning the faulty air-cons to reception immediately on arrival and again later that evening, no remedial action was undertaken. I am waiting to hear if there will be a refund.
Verified traveler
One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast.
However, staff very friendly and helpful, room good, bed good, breakfast good.
However, staff very friendly and helpful, room good, bed good, breakfast good.
Richard
Great price compared to others in the Kingston upon Thames area, bit of a walk to Hampton court but that was our choice!
Good night sleep.
Good night sleep.
Cengiz
Clean hotel and business hotel
Chris
Convenient
Diana
John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Lawrence
We had a room with a balcony and river view which was very nice. Good breakfast. Parking a little walk away from hotel lobby. Rooms clean, comfy beds.
Verified traveler
No frills, no silver linings
The hotel was fine, but nothing spectacular. I was given a room on a low floor next to the garbage and a busy street, so was woken up when the trash was collected early in the morning or a loud car drove by. One day, housekeeping cleaned my room but left no towels. When I inquired, I got a shrug and a, “we ran out.” Air drying, I guess. Bed was comfortable, room well appointed otherwise.
Mario
Great location and affordable accommodation,
Nice river views.
Staff are friendly and accommodating.
Nice river views.
Staff are friendly and accommodating.
Cherie
Staff were fantastic - icing on the cake!
Jon
Parking is too far from the building.
Breakfast on Sundays 730-930 is excessively early!!
Breakfast on Sundays 730-930 is excessively early!!
Gillian
Gem of a hotel in Kingston
Very friendly and helpful staff and a very comfortable room. Excellent value.
Sara
Very modern, great to have air con and parking. Also a great location for walking into Kingston along the river, or to Hampton Court Palace. Surbiton also a great place to go for a drink and something to eat. Hearty breakfast with everything you could want, and bar offered cocktails.
John
Excellent stay
Excellent 4 night stay.
Jayne
Disappointing
Bed was shocking! Sunk in the middle, no shower gel, room service was a joke and overall very disappointing and NO I would not recommend
Des
The location is great, the rooms are fine and a/c is a definite plus over budget hotels. Was quite surprised to find the bar closed very early and there are no vending machines for bottled water or snacks when everything else is closed. The staff were using the pandemic excuse. But I have no idea why the pandemic would affect the opening hours of the bar. Breakfast was buffet style with a good selection and freshly cooked.
Daniel
Parking - not good. And thats the first impression you get of the hotel
Nigel
Good breakfast!
Mark
Everything was fine the only things I was not happy with it was parking because was behind the hotel.
Pat
Highly recommended
We only stayed one night but our room was lovely very clean and had everything you could ask for in a room . If I had to stay anything negative it would be that we had a balcony but nothing to sit on, other rooms had tables and chairs but for some reason ours didn't, it was a lovely morning would have been nice to sit out with a coffee and watch the boats on the river
Lorna
Staff fabulous
Verified traveler
Very clean, very friendly, great breakfast !! Rooms were lovely and a proper hotel !
Location & surroundings
Crowne Plaza London - Kingston
Kingston Tower, Portsmouth Road, Kingston Upon Thames, United Kingdom
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Crowne Plaza London - Kingston
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