Name: South River Suites
Address: Nw South River Drive 12484, Fort Lauderdale, 33178, US

6/10

Pleasant

30 Jul 2026

JOSE

Good

4/10

Poor

30 Jul 2026

Steven J

No hot water 1st night of 3 night stay.
Room was so humid that clothes absorbed moisture and tile floors were sticky.
Bathroom was dripping with water following a shower.
Located in heavy industrial location.
No comfortable furniture in suite.
The list could go on.

10/10

Exceptional

29 Jul 2026

JESUS

Overall excellent is my terminology for South River Suites ,, property it’s extra clean , staff supper cooperative and professional,, it’s a 100% satisfaction staying here every time i came here

10/10

Exceptional

29 Jul 2026

Paris

Amazing stay and would recommend to others.

8/10

Excellent

28 Jul 2026

Natalie

Clean and comfortable.

6/10

Pleasant

27 Jul 2026

monique

For the price. I have no complaints. Just used hotel for sleep during layover.

6/10

Pleasant

27 Jul 2026

stefania

The hotel is comfortable with a kitchenette very helpful if you travel with kids. The staff is very friendly. It’s closed to the airport and Dolphin mall. The hotel needs some upgrades but overall nice

2/10

Poor

27 Jul 2026

claudia

let me see where i start i was there for two day first day on the inspection i did toilet was scratch that look like dirty inside also the rims were discustin. there were cob webs on the corner of rm the lamp on ceiling was dirty with dust balls and dusty the closet floors were dirty never moved luggage table to clean . patio furniture were dirty the two chairs and no middle table. and to top the last night there was no HOT WATER went down stairs and told them n they were like o yeh we gotten calls bout that but it comes n go so it will be fix. i told him i just took a cold shower all he said was o so sorry. i told him im just tell u cause i check out tomorrow so it wont make a different. but lord at least change me to another rm or suite or something or give me credit for my stay or another night nothing what so ever i have the pictures to show ,but what they show on line the picture of hotel r its a lie at least in my experience im not a picky person. i give a chance to all hotels. idk how other people rating were excellent ?!

4/10

Poor

27 Jul 2026

Patrick

Smells bad. Like a nursing home

8/10

Excellent

26 Jul 2026

David

Okay

10/10

Exceptional

26 Jul 2026

Moraima

Todo estuvo perfecto,el chico que me atendió enfrente,muy amable,muy profesional, me hizo sentir en familia, la chica de la limpieza, super amable,muy atenta,trayendo todo lo que necesitaba,estoy super agradecida con el trato,muy limpio el lugar,tiene una pequeña cocina,un refrigerador grande,tiene de todo para cocinar,sarten,holla,platos,cubiertos, vasos,quede super contenta.lo recomiendo %100..

10/10

Exceptional

26 Jul 2026

Santos

Todo esta bien

10/10

Exceptional

26 Jul 2026

Jerome

Was very nice and clean

10/10

Exceptional

26 Jul 2026

David

This hotel was perfect

10/10

Exceptional

26 Jul 2026

Rafael

Was great staff was good and great coffe

10/10

Exceptional

26 Jul 2026

Kernnie

All good

10/10

Exceptional

25 Jul 2026

Ricardo

Amazing stay.

4/10

Poor

25 Jul 2026

Alvin

The property says the rooms can accommodate 3 persons but that’s absolutely not true

2/10

Poor

25 Jul 2026

Jamcie

La habitación estaba sucia, los cubiertos estaban sucios como si alguien los hubiera utilizado. El piso estaba sucio. Las fotos no son como es en realidad la habitación, la estufa estaba sucia y quemada. El olor de el hotel era terrible. Parece un asilo de ancianos. De verdad que temíamos por nuestra seguridad. No vuelvo ni lo recomiendo

10/10

Exceptional

25 Jul 2026

Ebony

Very clean and spacious rooms

8/10

Excellent

24 Jul 2026

Angie

I thought everything was great until I had an encounter with someone who was potentially living there. He seemed unkempt, walking disheveled and placed his trash outside the elevator, so that encounter made me nervous. OTHER than that, my stay was great!! The check in was great, the room was great and supplied with utensils, pots, and plates. There was also included parking! I don't think I would stay here again because I'm not a fan of spiders and I couldn't sleep as well after the encounter, but it was not a terrible stay, especially for the price.

10/10

Exceptional

23 Jul 2026

Gissela

Bonita habitación y limpia, con lo necesario para la estadia, hay estacionamiento, lo que no me gusta es que si personal va a la habitación a veces abren la puerta, solo deberian tocar, de ahi todo bien

2/10

Poor

22 Jul 2026

Matthew

Room was nasty floors were very dirty towels had hair in them the showers even had hair on the walls the pull out sofa was disgusting had stains all over it and the pictures that they have up does not look like what you’re actually going too

4/10

Poor

21 Jul 2026

Jessica

Omg I was scared to stay the place was super loud and the noise didn’t stop at all the tub was very nasty the bedroom wasn’t clean I wouldn’t recommend staying here at all

Family_with_children

10/10

Exceptional

21 Jul 2026

Anthony

3 bedroom suite has plenty of room!

2/10

Poor

21 Jul 2026

Valerie

My family and I arrived on the night of July 11, and when we entered the two rooms I had reserved, we were shocked by their condition.

I arrived late that evening and found that Room 551 had not been cleaned at all. In Room 552, the toilet was dirty upon our arrival. In addition, we found several other unacceptable issues, including:

* Dirty bathrooms.
* A kitchen trash can full of garbage.
* A woman’s clothing item left behind the couch.
* Dirty bed sheets.

This level of cleanliness was completely unacceptable and did not meet the standards I expected from your hotel.

That same evening, I asked to speak with the manager so I could explain the situation in person. However, I was informed that no manager was available on-site. Instead, I was instructed to send an email describing everything that had happened.

I followed those instructions and sent the email, but as of today, I have not received any response. I am very disappointed not only with the condition of the rooms but also with the lack of communication and customer service after reporting such a serious issue.

I respectfully request a prompt response regarding this matter and an appropriate resolution. I look forward to hearing from you as soon as possible.

Family_with_children

8/10

Excellent

20 Jul 2026

Nashua

Rooms very clean and staff are very helpful.

Partner

6/10

Pleasant

20 Jul 2026

Alma

Nice

Family

6/10

Pleasant

19 Jul 2026

Demetrius

Wasn’t a bad stay but the photos can be misleading…

10/10

Exceptional

19 Jul 2026

Thalia

great

Partner

10/10

Exceptional

18 Jul 2026

Yisel del Toro

Habitaciones amplias

10/10

Exceptional

15 Jul 2026

Gissela

Habitación limpia, con lo que necesario para cocinar, personal atento, regresare

10/10

Exceptional

15 Jul 2026

Gissela

Todo muy bien, regresaria nuevamente

Family_with_children

10/10

Exceptional

14 Jul 2026

Mauricio

Clean room was wonderful!

Self

10/10

Exceptional

14 Jul 2026

Ramon

Solo creo que deben de explicar un poco mejor las condiciones de las habitaciones de un cuarto porque no tiene sofacama y entonces te cobran un extra por él

Family_with_children

8/10

Excellent

14 Jul 2026

Lyndira

I love the property but it would be much greater with a pool that would make it top tier . It was a nice relaxing vacation here

Partner

10/10

Exceptional

13 Jul 2026

Terry

Awesome place.

10/10

Exceptional

13 Jul 2026

Yeuri

Bien

Partner

10/10

Exceptional

13 Jul 2026

Clif

Been here a few times. Abit out of town, but excellent parking and easy run into Miami.

Self

10/10

Exceptional

12 Jul 2026

Cassandra

Cheap and convenient clean

2/10

Poor

12 Jul 2026

Katherine

Al momento de realizar el check-in, me informaron que el hotel no contaba con servicio de agua y que, por esa razón, me harían un reembolso. Sin embargo, no me ofrecieron ninguna alternativa ni asistencia para resolver la situación.

Lo más decepcionante fue que, si el hotel ya conocía este problema con anticipación, debieron informar a los huéspedes antes de su llegada. Viajé desde Orlando hasta Miami y solo al llegar me enteré de que el hotel no podía brindarme el servicio por el que había reservado.

Además, no recibí ningún tipo de ayuda para encontrar otro alojamiento, a pesar de que el personal del hotel conoce la zona y pudo haber orientado o recomendado otras opciones.

Lamentablemente, esta experiencia dejó una muy mala impresión. Considero que la comunicación, la planificación y el servicio al cliente deben mejorar significativamente para evitar que otros huéspedes pasen por una situación similar.

Family

2/10

Poor

12 Jul 2026

Eric

Got a letter that said we had no water around 3 said that the water would be back on by 7:30 we never got any water and when we called and asked when would the water be back on the said we could contact Expedia to get a refund and when we got back to the room our keycard didn’t work they told us that we had to leave to get a refund and it was almost 11 pm at night!!! A party of 6 my wife and our 4 kids. We had to buy jugs of waters! Terrible experience!! Don’t recommend them

6/10

Pleasant

11 Jul 2026

Richard

Not the best room or location

10/10

Exceptional

10 Jul 2026

Geather

Service Was Good

10/10

Exceptional

10 Jul 2026

Antoinette

Location

Family

10/10

Exceptional

09 Jul 2026

Yoanis

Amazin

Partner

10/10

Exceptional

09 Jul 2026

Davion

Great Place

2/10

Poor

08 Jul 2026

Ebimobowei

Do not book this place. It's horrible! The pictures are not real, must be pictures from when the place was built. The environment was bad. I paid for this place, but couldn't spend the night with my family when we got there. It didn't feel safe and the rooms were dirty, with a funny smell. The car park was dirty.
Take my advice and do not book this place!!!

Family_with_children

10/10

Exceptional

08 Jul 2026

Andale

everything & everyone was great

2/10

Poor

08 Jul 2026

Ke'ara

The room floor was disgusting, never been mopped. Our feet were filthy. The towels were stained pink. The plugs in room 1 did not work. The stove was nasty. There was blonde hair all on the closet floor ( I am African American with brown hair). The floor entirely smelled of a horrible smell. The only tv that worked was in the living room area. There was no more remotes that worked for the other tvs. The hostess said there weren’t any more rooms to move to.

Family

8/10

Excellent

07 Jul 2026

Karla

Really please with the accommodations. Two rooms out of 3 we’re pretty hot did not seem the A.C. was working properly but overall great experience.

Friends

2/10

Poor

06 Jul 2026

Ericka

During our 2 night stay, the water was off. The manager said it would be back on that evening and it never came back on. The manager wasn’t accommodating at all. Said there was nothing they could do, and said we couldn’t get a partial refund.. we couldn’t shower or flush the toilets. Awful experience. When we checked out, the water still wasn’t on.

Family

2/10

Poor

06 Jul 2026

Geather

Water was not working at all

Self

6/10

Pleasant

05 Jul 2026

Yajaira

El apartamento tiene tanto potencial , pero estaba sucio , se nota mucho que limpiaron por donde pasa la reina, de resto es espacioso

Family_with_children

10/10

Exceptional

05 Jul 2026

Dora

Me gustó mucho , cuando vuelva a Hialeah, me hospedaré nuevamente ahi

Partner

10/10

Exceptional

02 Jul 2026

Dario

Muy buen hotel

10/10

Exceptional

02 Jul 2026

Suffain

Great place to stay at an affordable price.

Family

8/10

Excellent

01 Jul 2026

Stephen

The rooms were of a great size, the kitchen was adequate. We had to wait until the third day to get our room cleaned even though I requested on the second day that our room had not been cleaned. Their are no eating places close by unless you have a car. it stated on the Hotel web that their was a restaurant but the restaurant had been closed for over a year which was disappointing. Overall the hotel was nice and comfy but a bit away from everywhere unless you had a car which we did not.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Guillermo J Cruz

Room smelled like cigarettes and pictures from listing are not the same as the actual room

Family

6/10

Pleasant

30 Jun 2026

Silvia

It was in the middle of an industrial area.

Family

10/10

Exceptional

29 Jun 2026

Spencer

Everything was perfect. Keep it up man

Self

4/10

Poor

28 Jun 2026

Erik

It was ok clean rooms but wasn't what I was expecting

Partner

10/10

Exceptional

28 Jun 2026

Claudia

Very clean will definitely stay again

Partner

10/10

Exceptional

28 Jun 2026

Tykeecia

5 stars hands down!

Partner

10/10

Exceptional

27 Jun 2026

James L

Cleaning can be better, especially in the bathrooms. (Faucets,Shower)

Family

2/10

Poor

25 Jun 2026

sara

Horrible place to stay. Place is very unprofessional.

10/10

Exceptional

25 Jun 2026

Michelle

Staying in this hotel for the first time was a good experience overall. The rooms are extremely comfortable and the staff pleasant. Maintaining the price is reasonable for the area. .
The weather overall in Miami was amazing. There was wildfire in the area of Doral, which is close to where the hotel is located. It was a bit uncomfortable when the wildfire would start on and off as when the AC turns on it does go in your room. It then was controlled.
Did not affect my travel plans being the areas I had visited was away from the area of smoke and was able to enjoy the Miami atmosphere.

Partner

4/10

Poor

25 Jun 2026

JAMES

Sadly place wasn't up to standard.No reflection on the staff at front desk very helpful and understanding.Feel place just needs better management to keep on top of things.

Friends

10/10

Exceptional

25 Jun 2026

Berto

Great

Business

10/10

Exceptional

23 Jun 2026

Shaqwana

Clean hotel good location reasonable rooms with balcony!

Partner

10/10

Exceptional

23 Jun 2026

Vanira

I booked this room the same day and the prices were just right for being a last minute reservation. Opted for a room with a view and I wasn’t disappointed at all, the room was super nice and clean, the kitchen was a plus. Would definitely come back again soon! Recommend 10/10

Business Friends

10/10

Exceptional

21 Jun 2026

Quinton

Convenient and close to shops and place to eat. Was a place to Stay before flight which they provide free shuttle to the airport.
Was clean and spacious, was also impressed with the ice station on each floor.

Family

8/10

Excellent

21 Jun 2026

Yenisei

Buen trato gracias

Partner

10/10

Exceptional

17 Jun 2026

Heyleen

La habitación muy limpia, el staff muy agradable
El lugar es muy tranquilo

Business

6/10

Pleasant

15 Jun 2026

Lenin

This place need to get renovate 2 room the bed is old you moved and bed sound you cant moved if you do wont be able sleed the bed frame is to old they have coffe in the room but no sugar call front desk and he say come to the lobby we have sugar here the next day stay in a hotel half the price and much better

Friends

8/10

Excellent

14 Jun 2026

Pablo

El hotel estaba aceptable la limpieza no tan buena pero en general estaba aceptable

Friends

10/10

Exceptional

10 Jun 2026

Ricardo

Todo fue muy bueno

2/10

Poor

08 Jun 2026

Allette

My stay at Southwest Suites was highly disappointing. The property looked much better in the online photos than it did in person.
The customer service was unacceptable; there was a severe language barrier as no one spoke English, making communication incredibly difficult. When I tried to discuss a dispute about a towel with the person in charge, he was extremely rude, nasty, and even threatened to call the police on me.
While the housekeeping staff seemed okay, the actual cleaning needs major improvement. There is significant dirt buildup in the kitchen, as well as behind and underneath the beds. A much more thorough cleaning is required. I cannot recommend this property.

Partner

8/10

Excellent

07 Jun 2026

Edward

We just stayed one night. The check in staff are courtesy, friendly and helpful. Hotel need a more sign to communicate where and how to find your ways to like from the parking lot to where is the elevator and stair are, the ice machine. The hotel was very conveniently for us

Friends_and_family Family

2/10

Poor

07 Jun 2026

Nathan

Place is not as advertised on Expedia. Room was dirty. Tile floors in unit have probably never been mopped, traveling with a baby who can’t walk it was absolutely disgusting. Beds were also terrible unless you like being woken up by every movement. Most police presence at a “hotel” I have ever seen. Wouldn’t recommend to anyone. Staff that checked us in were great.

Family_with_children

10/10

Exceptional

07 Jun 2026

Mercedes

Excelente servicio desde el Lobby hasta las personas que asean la habitación en general todo el personal bien amable

Self

6/10

Pleasant

06 Jun 2026

william

The resort is great. The restaurant experiences was poor.

8/10

Excellent

31 May 2026

April

Checking in went smoothly. I loved the space to two bedroom provided. Everyone was friendly and helpful.

Family_with_children

10/10

Exceptional

31 May 2026

Parminder

Price was very low. Staff was extra helpful. Little smell but not bad ,it's humid in Miami. Highly recommended

10/10

Exceptional

31 May 2026

Dejauntray

EVERYTHING WAS PERFECT

6/10

Pleasant

27 May 2026

Donshonne

I liked everything about the place except the bed was to hard and had my back hurting.

Partner

10/10

Exceptional

26 May 2026

Malcolm

Wonderful $$$$$$\"\"\"\"\"\"\"\"\"\"\"\"

4/10

Poor

26 May 2026

Rosalina

Too dirty

Partner

6/10

Pleasant

26 May 2026

Sterling

The elevator was out of service

Partner

8/10

Excellent

26 May 2026

Melvin

Everything was good

Friends

10/10

Exceptional

25 May 2026

Emilio

Very good attention and impeccable room, the main elevator was damaged but those are things that happen especially on long weekends, recommended for short or business stays

Friends_and_family Family

4/10

Poor

25 May 2026

Thomas

The staff were all great - they're quick and kept us supplied with clean towels/toiletries during our stay. What we struggled to enjoy was the room itself. The floor felt like it had a film on it when walking around, and the corners of the walls were stained, so overall the hotel did not feel clean. The walls are rather thin, so we could easily hear the people next to us. Their elevator, unfortunately, stopped working a day after we checked in, so we had to use the stairs. We were on the 7th floor, too..

We were able to find a place to park, but others stated that they had a hard time finding a place to park.

Partner

10/10

Exceptional

22 May 2026

Ebonee

I will be booking with them again. I didn’t have no problem at all, clean and nice I loved it. If the owner is reading this I just wanna say Thank Y’all and I will be back.

Family

10/10

Exceptional

19 May 2026

Brian

great room clean and great staff

6/10

Pleasant

19 May 2026

Jenece

The room wasn’t clean when we arrived after the check in time overall good stay after cleaning the room ourselves other than that worth what i paid .. front desk was great and friendly

Friends

2/10

Poor

18 May 2026

Ana

I am having a terrible experience at this hotel. The room smells musty, and the bathroom is quite dilapidated—it’s moldy and reeks. Worst of all, the bed is far too hard; I haven't slept a wink over these past two nights. They tried to move me to a different room, but when I went to check out the one that was supposedly ready, there was still someone staying in it—the bed was unmade, and there was trash inside.

Family_with_children

10/10

Exceptional

18 May 2026

Jhasiem

Nice clean and comfy

Self

10/10

Exceptional

18 May 2026

Courtney

Nothing bad to say