Name: Comfort Inn Bonner Springs Kansas City
Address: 13041 Ridge Drive, Bonner Springs, 66012, US

8/10

Excellent

03 Aug 2026

Timothy

Not a bad stay clean and comfortable

10/10

Exceptional

03 Aug 2026

Judi

The front desk agent was helpful and pleasant. We spent very little time at the hotel so we did not use many amenities that were available. Because of that, we did not have the complimentary breakfast. The location was perfect for our purpose of being in the area.

Friends_and_family Family

4/10

Poor

02 Aug 2026

Curtis

Our door jam was missing plate door only shut from inside told front desk they said yeah just use card to close. Had a smell in room also.

6/10

Pleasant

26 Jul 2026

Julie

It was fine but don’t know if I’ll stay there again ! At this location!

8/10

Excellent

20 Jul 2026

Julie

The room had not been completely cleaned. I was given a 20% cash back. A door on lower leave never completely shut, left fully open to anyone, unsafe. The front of building was well maintained but lower level need complete repairs to parking lot.

Family

6/10

Pleasant

18 Jul 2026

Ryan

Just ok.

8/10

Excellent

17 Jul 2026

David

Most things about the property were excellent except for the swimming pool. It was closed by the health department. I find that frightening.

Partner

4/10

Poor

15 Jul 2026

charity

There were gnats or fruit flies flying around everywhere, including in/around breakfast areas/containers. It was wet/musty everywhere. Would not recommend.

6/10

Pleasant

13 Jul 2026

Taylor

.

10/10

Exceptional

02 Jul 2026

Melinda

Very clean, polite and helpful staff.

Partner

6/10

Pleasant

27 Jun 2026

TINA

The room had a moldy musty smell to it.

10/10

Exceptional

22 Jun 2026

Janet

nice property, clean, well maintained

Partner

6/10

Pleasant

15 Jun 2026

Suzanne

We were in the basement floor or first floor. This is also the same floor as the pool. I don’t know if it was the pool or the entire property but it felt so humid and moist the entire time we were there. Everything always just felt slightly wet. The first day our keys got turned off even though we were staying for several days. Getting back from softball games to not be able to get in was frustrating. The front desk person was very helpful and even she was confused about why the night person only set our keys to be on for one day. I also think there were fleas in our room, left over from someone pets I’m sure. The bed was very comfortable, the tv channels had a lot of options. The room seemed fairly clean. The towels had stains so that wasn’t amazing. Also there was a guest maybe or just a random guy sitting outside of the front door in his underwear the night we checked in and he was just hanging out there most of that night. We didn’t have time to have breakfast due to game times but it looked like they had a lot of options. The hotel is fine but I don’t think I would choose to stay there again personally. The bathrooms could use updating, broken tiles, chips in the tub, and the toilet paper holder falling out of the wall. Also I believe this hotel uses a water softener. Some people love it and some people hate it, just something to know.

10/10

Exceptional

14 Jun 2026

Innocent

Good

8/10

Excellent

14 Jun 2026

Danielle

The staff was friendly and very clean hotel. It was nice and quiet.

Family_with_children

10/10

Exceptional

04 Jun 2026

Brad

Clean room, staff and breakfast

Family_with_children

8/10

Excellent

29 May 2026

Diana

convenient to shopping and restaurants. Good breakfast.

Friends_and_family Family

6/10

Pleasant

25 May 2026

Rebecah

The room was ok, nothing special. There were a few long curly hairs in the shower which couldn't belong to me or my husband. The bathroom looked like it had some poorly done fixes made. There were cobwebs in the corner of the ceiling on my side of the bed. We spent 4 nights there, unfortunately at the same time as several children's sports teams, so the pool and hot tub area was busy and loud for two of those nights and after they left we didn't use those amenities as I was nervous about what several dozen boys may have done in the water. The water pressure was good, but as the shower goes on the water gets hotter and hotter and I was constantly having to turn it down. The staff was fine but difficult to understand as I'm hard of hearing. My in-laws checked in soon after us and they weren't given as much information as I was, like about breakfast times or locations of amenities. The aforementioned sports teams pretty much cleaned out the breakfast offerings each day, & one day the coffee machine had broken down so they were using one from one of the rooms. I refuse to use the machines in the rooms because people do disgusting things to them. We asked for our room to be cleaned every other day, but they only brought us new towels and another bar of soap, they brought more towels and another bar of soap the next day when we had the do not disturb sign on the knob, and they never made the bed the entire time we were there, nor did they give us more of the makeup removing wipes.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Dakota

Clean room & hot tub

Family_with_children

10/10

Exceptional

19 May 2026

Daniel

breakfast

Self

8/10

Excellent

16 May 2026

jennifer

Room satisfied the need for a clean safe roadside overnight.

Family

10/10

Exceptional

13 May 2026

Charles

Everything was great. After a long day of driving the check in was easy, hot tub soothed the old bones and easy food nearby. Bed was the best we had on our 17 day road trip and the staff were awesome. We left a couple of bags on the sidewalk and drove 15 miles before we figured it out, called them and they had them for us when we got back! Most definitely recommend. Pet friendly too!!

10/10

Exceptional

06 May 2026

Michael

Nice property

Self

10/10

Exceptional

05 May 2026

Maria

Clean room any comfortable bed

Partner

8/10

Excellent

03 May 2026

John

Just a little upset that we paid close to $200 for 1 night and the breakfast was lacking
Wish they had hashbrowns, biscuits and gravy
When we went they had just a few scrambled eggs and waffles
No sausage, bacon, biscuits and gravy or potatoes
Everything else was fine
The rooms were clean and comfortable
Seems like all hotels could do better on prices

Friends_and_family Family

8/10

Excellent

02 May 2026

Jeff

Hotel was clean. Had an indoor pool and workout room which was sufficient. Free breakfast as was a nice touch

Self

8/10

Excellent

01 May 2026

Eldon

Clean room, breakfast was great.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Richard

Did not eat breakfast

Friends_and_family Family

10/10

Exceptional

22 Apr 2026

Renee

King room was wonderful. Bed was super comfy.

Partner

6/10

Pleasant

14 Apr 2026

Linda

Breakfast offerings needed attention. Eggs were dried out. We stayed 4 nights, no bed changed, no fresh towels, had to get towels at front desk. Staff was very nice, friendly, helpful. We had to eat breakfast at a restaurant.

Family

10/10

Exceptional

14 Apr 2026

Elizabeth

Clean room friendly staff

Self

6/10

Pleasant

31 Mar 2026

LUCINDA

Ice machine a long way from room. Coffee from a machine was not very tasty. The shower was difficult to shut off,had to call maintenance.Breakfast was middle of the road.

Partner

8/10

Excellent

30 Mar 2026

Patrick

Breakfast was good

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Kimberley

Very comfortable bed and pillows!
All staff very friendly
Will be back!!

Self

6/10

Pleasant

25 Mar 2026

Laurianne

The hotel was very clean. It had a damp smell but the carpets were being cleaned. The breakfast buffet was okay.

Friends_and_family Family

8/10

Excellent

24 Mar 2026

BERNARD J

I rate a lot by the breakfast they have, this one at 8:30 was out of bagels, 6 of the dinkyest muffins you ever saw, no coffee, about 6 pieces of white bread, the sausage patties were next to raw, not cooked ,looked like white meat. No one eating and a young mex. Looking fellow sitting there playing on his phone, oh and no milk for cereal that i could find.! SORRY

Partner

8/10

Excellent

23 Mar 2026

Jon

Quick check in. Property was clean and quiet

Self

8/10

Excellent

22 Mar 2026

wade

good bed, quiet

Family_with_children

10/10

Exceptional

18 Mar 2026

Ryan

Clean & comfortable

Partner

10/10

Exceptional

23 Feb 2026

William

Everything was stellar! Not only did they have a delicious hot breakfast, but the following: A bag for dirty / wet clothes. The hot tub area was clean and provided clean plentiful towels, in addition to the ones in the hotel. They have food in the lobby, so you do not have to run out to eat. The front desk was friendly and helpful. The room was clean. The bed was delightful! The only hotel that had an amzing bed and pillows:). I have a service dog and there was no issues. They have a gym and a business center. There was shampoo, conditioner, lotion, kleenex and a makeup remover wipe.Honestly, we stayed at several different hotels on this trip. This was absolutely the best hotel in every single way:)!

Pet

8/10

Excellent

21 Feb 2026

Lore

Very clean and amenities are very well maintained.

8/10

Excellent

14 Feb 2026

Jeffrey

Awesome staff! Mr Patel is doing great! The front desk is always helpful and housekeeping always makes sure you have everything!

Business Self

10/10

Exceptional

12 Feb 2026

Mariah

Up to date hotel, nice room. Sorta dirty, our bathroom wasn’t cleaned. Breakfast doesn’t have a lot of variety maybe 3-4 things. The apple juice was out, there wasn’t anymore creamer for coffee. Other than that everything else was ok.

10/10

Exceptional

02 Feb 2026

Bryan

Clean and very friendly/helpful staff.

Leisure Family

10/10

Exceptional

31 Jan 2026

Jeremy Ragan

Rooms are amazing, clean and nice. The whole staff there is super hospitipal. Super stay.

Partner

10/10

Exceptional

17 Jan 2026

Donna

All above

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Jeffrey

Always a treat visiting Bonner Comfort Inn. Mr Patel is a noble gentleman. His staff is extremely helpful. Nat is awesome! The housekeeping staff are great and always helpful. You guys rock!

Business_and_leisure Self

8/10

Excellent

09 Jan 2026

Jeffrey

Always well maintained and exceptional housekeeping and front desk. Nat is awesome!

Leisure Self

8/10

Excellent

08 Jan 2026

Melody

The room was clean. Beds were great! Breakfast was good. Pool was nice. Hippy tub not very hot and the jets could have been stronger. Workers were nice.

Friends_and_family Family

6/10

Pleasant

07 Jan 2026

Cecelia

The furnishings were tired. We left our room at 9:30am, housekeeping was right across the hall and even spoke to us but our room wasn't serviced when we came back that night. Each evening I asked for 2 pods of regular coffee for our in room maker and was told they were out. This went on the entire 8 nights. The breakfast buffet area was well cared for.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Laurie

Good stay

10/10

Exceptional

29 Dec 2025

Gary

Everything was excellent

Leisure Family

8/10

Excellent

28 Dec 2025

Linda

Leaking faucet in the bathroom. The room had odor. The bathroom needs updated. The guy at front desk very nice. I stay there.for every holiday.
For the price except to be nice.

Leisure Family

10/10

Exceptional

28 Dec 2025

Carolyn

Very friendly and accommodating. Room was comfortable and clean.

4/10

Poor

28 Dec 2025

Jerry

Told me extra $20 for dog, then charged me $30. Put us on lower level room with strong chlorine and disinfectant smell.

8/10

Excellent

19 Dec 2025

Staci

The room was very spacious for the wheelchair, I appreciate that so much thank you

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Nathan

Breakfast was fresh and good. Bed was comfortable.

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Matt

EVERYTHING WAS GREAT

Leisure Friends

10/10

Exceptional

07 Dec 2025

Galen

Awesome location. Very nice rooms.

Business

10/10

Exceptional

04 Dec 2025

Linda

Guy at front desk. Very nice. RM clean. Cont to stay here

8/10

Excellent

03 Dec 2025

Lisa

All was good

Business Self

10/10

Exceptional

01 Dec 2025

Linda J.

The hotel is very nice. The room was clean and the area was quiet.

Leisure Family

10/10

Exceptional

01 Dec 2025

Jeffrey

It’s always a great stay. The staff is helpful and are extremely hardworking to ensure that the stay is awesome!

Business_and_leisure Self

10/10

Exceptional

17 Nov 2025

Rita

Room was great.

Leisure Family

10/10

Exceptional

11 Nov 2025

Carol

Nice bed!

10/10

Exceptional

09 Nov 2025

Erica

Very clean. Very organized. Very warm for this incredibly chilly weekend in KC!

10/10

Exceptional

08 Nov 2025

TIFFANY

Clean & nice location

10/10

Exceptional

08 Nov 2025

Jeffrey

Great facility and awesome helpful staff. Always a joy to stay at Bonner Springs Comfort Inn.

Leisure Self

6/10

Pleasant

27 Oct 2025

Alice

Breakfast was subpar

10/10

Exceptional

27 Oct 2025

Linda

Lobby area always clean, breakfast has lots of options!

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Kevin

Everything

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Marcy

No hot water Saturday am.

Friends_and_family Family

10/10

Exceptional

25 Oct 2025

Travis

Breakfast was great and room was quiet and comfortable, would definitely stay again.

Leisure Family

4/10

Poor

21 Oct 2025

April

Plenty of parking for our Truck and trailer. The room we stayed in was a pet friendly room, but smelled of wet dog. We didn’t have a dog with us. We got to breakfast around 8:30 am, there was only a few sausages and some scrambled eggs that looked like they had been there from the day before.
My best upset, was I tore a review while staying the night, the front desk saw the review and called me in my room to ask if everything was ok, or if we would like a new room. Which would have been very considerate, except it was 10:30pm. We were sleeping and settled in for the night. No way was I going to pack everything and move rooms. Be a little more considerate when you call a room. Look at the time!

Friends_and_family Family

10/10

Exceptional

19 Oct 2025

Shawn

Clean rooms

Partner

8/10

Excellent

15 Oct 2025

Sharolyn

While we did enjoy our stay and used the hot tub, all was clean and usable. However breakfast was subpar at best. Same thing every morning we were there. Never a change in the hot foods or variety of any kind. Same yogurts, cereals and breads. Even though cream cheese was there for bagels and there was sign about boiled eggs which never were an option. Also things were heated in a microwave, not cooked or even rewarded on a hot grill of any kind.

Leisure Friends

6/10

Pleasant

12 Oct 2025

Terry

The hot tub was great . When I got back to my rooms the trash was not taken out. The beds were not striped down for clean bed sheets. Went down to front desk to let them know. About 20 min later cleaning came cleaned my room. Asking for refund of 401.08

Leisure Friends

10/10

Exceptional

05 Oct 2025

Moises

Clean and comfortable.

Business_and_leisure Family

8/10

Excellent

05 Oct 2025

Moiria

Parking was good and the staff was very pleasant. They had a reaaly good breakfast service.

6/10

Pleasant

03 Oct 2025

Greg

Fair

Leisure

4/10

Poor

03 Oct 2025

Bill

Expedia rejected my card even though it was fully funded and valid. I was providing lodging for someone. I wanted to do it digitally but unfortunately I end up having to go to the motel and pay them in person. Not too happy.

10/10

Exceptional

01 Oct 2025

Nathan

The bed was very comfortable and the breakfast was good

Leisure Self

10/10

Exceptional

29 Sep 2025

Jennifer

Easy to get to the speedway

Leisure Partner

2/10

Poor

28 Sep 2025

Kim

We stayed here for KU parents weekend because there were no hotels closer to Lawrence when we booked. Because there was also a race, the price was ridiculous. $885 for two nights. Yet for our nearly thousand dollar stay, we did not have an ounce of warm water for the entire duration of our stay. We tried showering in the morning and in the evening and never once had warm water. I let the front desk know about the problem, for which I was issued a brief apology, nothing else. He also let me know that it was a continuous problem that had been serviced the day before. If you know you have an issue with hot water, and a guest notes it’s an issue during their stay, some type of refund is warranted. I do not recommend.

6/10

Pleasant

28 Sep 2025

Marcy

AC vent was disgusting.

8/10

Excellent

26 Sep 2025

Melissa

Great place to stay for the Renaissance Fair. It is a very short drive from the fair. Restaurants are nearby. The Hotel was clean and the staff was friendly.

Leisure Family_with_children

10/10

Exceptional

24 Sep 2025

Patsy

The hot tub and pool were amazing. Great bed. Friendly staff.

Leisure Self

10/10

Exceptional

24 Sep 2025

Tracy

Staff were great. Room was very good and clean. Bed was ok. The hallways had a smell but room was fine. Breakfast was very good.

Partner

10/10

Exceptional

22 Sep 2025

Jason

Nice hotel and conveniently located. Breakfast was just okay, but everything else was great!

Leisure Partner

10/10

Exceptional

22 Sep 2025

Jane

Bed was amazing!!

6/10

Pleasant

21 Sep 2025

Jonathan

The property looks nice on the outside but the room smelled and the restroom was not in good shape. The tub was chipped in a few places and the pipes going into the toilet were rusty and there was a hole in the wall behind the toilet. The exhaust fan did not work well and we could not open the window because it was sealed with a board and there was no screen on the windows. With a little investment, this place could be really nice.

Leisure Family

10/10

Exceptional

15 Sep 2025

Becky

Everything was fabulous, except the coffee.

Leisure Friends

6/10

Pleasant

07 Sep 2025

peggy

The last night and morning were pretty noisy. No morning snack for Gluten Free or Keto guests,

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Jeremy

Will most likely stay here again next year when we come back to town.

Leisure

6/10

Pleasant

02 Sep 2025

Amy

Needs attention

The hotel and room were clean. However, for a non-smoking room, there was a heavy smell of smoke in the room. The refrigerator, microwave and desk lamp wete all plugged into a power strip that was unplugged and required moving the dresser to get to. The shower had great water pressure, but the tub had no anti-skid strips and was a near deathtrap when wet.
We also were not informed of, nor saw any sineage letting us know we would have no housekeeping for the duration of our stay...including refilling coffee.
I'll probably try the Holiday Inn next door next time.

Partner

10/10

Exceptional

28 Aug 2025

Shawna

Wonderful Place…

This Hotel is one that if I’m in the area again, I’ll be booking here.
The Hotel itself is very clean. The staff are very personable and professional. We stayed in the room with one king size bed. We were both very impressed with the room from the nice decor to the double doors that separates the “living room” from where we slept. The bed was so comfortable as well as the pillows, and sheets. They had ample towels in all sizes. The water stayed hot for us and it had nice pressure. It is located by the Highway ,but I’m not going to knock it for that. I did hear some cars ,but that’s par for having a convenient location. We didn’t try the other amenities, so I can’t make a review on those.

Partner

4/10

Poor

24 Aug 2025

cheri

The hotel is very uncleanly and dirty. There was stains on the sheets stains on the lamp. I had a very bad chemical smell. I definitely will not be staying there again.

Leisure Family

10/10

Exceptional

20 Aug 2025

Verified traveler

Great rest spot and quick getaway

Very friendly staff greet you at the lobby. Parking onsite and spacious. It smelled remarkable from the halls to the room. All very clean and welcoming. The pool is large great dor swiming a few laps. Definitely recommend and am staying again in the future.

Friends_and_family Family

8/10

Excellent

19 Aug 2025

Johnnie

Staff was nice and room comfy. Breakfast was so-so. No coffee in our room

Partner

10/10

Exceptional

13 Aug 2025

Linda

Enjoyed our stay. Perfect. Give u 30 stars. Everyone was so nice and friendly.