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Breakfast is included with your stay.
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Holiday Inn New Orleans West Bank Tower
New Orleans - LA · United States
275 Whitney AvenueView location
8.2/10Excellent1,003 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.6/10 8.6
Condition8.2/10 8.2
Neighborhood8.0/10 8.0
Amenities7.8/10 7.8
See all ratings- Business hotels
- Pet friendly Hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Holiday Inn New Orleans West Bank Tower
The Holiday Inn New Orleans West Bank Tower offers 181 welcoming rooms providing a relaxing retreat. Guests can enjoy Wi-Fi access in public areas and the convenience of a 24-hour reception. The hotel offers accessible accommodations, including -1 disability-friendly units, and on-site parking.
Committed to environmentally friendly practices, the hotel also features meeting facilities for business travelers. Some services may incur additional charges.
Show less
With a stay at Holiday Inn New Orleans West Bank Tower by IHG in Gretna (Terrytown), you'll be a 5-minute drive from Ernest N. Morial Convention Center and 6 minutes from National World War II Museum.
This hotel is 3.9 mi (6.2 km) from Port of New Orleans and 4.3 mi (6.9 km) from Julia Street Cruise Terminal. Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and LCD televisions.
Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a business center, and express check-out.
Planning an event in Gretna? This hotel has 1386 square feet (129 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
LGBTQIA+ friendly
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Important information
-
You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
21
-
Optional fees
- Fee for buffet breakfast: approximately USD 10.99 per person
- Crib (infant bed) fee: USD 3.0 per stay
- Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Mississippi River
2.1 km / 1.3 mi
Algiers Ferry Terminal
4.3 km / 2.7 mi
Ernest N. Morial Convention Center
5.6 km / 3.5 mi
Contemporary Arts Center
5.9 km / 3.7 mi
National World War II Museum
6.1 km / 3.8 mi
Mardi Gras World
6.1 km / 3.8 mi
Port of New Orleans
6.2 km / 3.9 mi
Magazine Street
6.7 km / 4.1 mi
Lafayette Square
6.8 km / 4.2 mi
Julia Street Cruise Terminal
6.9 km / 4.3 mi
Spanish Plaza
6.9 km / 4.3 mi
Riverwalk Outlets
7 km / 4.3 mi
Audubon Aquarium
7 km / 4.4 mi
Goldring Woldenberg Riverfront Park
7.1 km / 4.4 mi
St. Charles Surgical Hospital
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 181
- Number of floors (main building): 13
- Double rooms: 71
- Suites: 2
- hotel
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
Show 29 more facilities & services
- Car hireExtra charge
- Valet parkingExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Babysitting serviceExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift access
- ShopExtra charge
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Bar
- Restaurant
- Smoking areaExtra charge
- Conference room
- Meeting room
- PrinterExtra charge
- Business centreExtra charge
- FaxExtra charge
- Outdoor freshwater pool: 1
- CasinoExtra charge
- Non-smoking establishment
- FitnessExtra charge
- GolfExtra charge
- TennisExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
RO
Room Only
Accommodation only. Meals are usually not included.
AI
All Inclusive
Meals and selected drinks/services may be included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accesible DeluxeDOUBLE • Accesible DeluxeDBL.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Single bed 80-130 width, King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 36 m²DBL.H6-2Q
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible-Two Queen Beds
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Room amenities
- Wheelchair-accessible
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN AccessibleTWIN • AccessibleTWN.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
TWIN Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 36 m²DBL.2Q
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE TWO QUEEN BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • Accessible • 1 BedroomQUA.H6
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 BedroomQUA.H6-2Q
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
QUADRUPLE Accessible-Two Queen Beds
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-2Q
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Extra beds on demand
- Cot on demand
- Wi-fi
- Tea and coffee making facilities
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG-2
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE KING SIZE BED
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-2
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SUITE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Room Accesible Deluxe
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accesible Deluxe
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BED • 36 m²SUI.KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SUITE KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible Two Double beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Two Double beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2D
Limited room details from hotel
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARD • 1 Bedroom • 36 m²ROO.ST
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Room STANDARD
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Double or Twin KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 36 m²DBL.H6-KG
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Wi-fi
- Hairdryer
- Cot on demand
- Extra beds on demand
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible KING SIZE BED
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 36 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Room amenities
- Wheelchair-accessible
- Bathroom
Facilities with extra charge
- Wi-fi
- Hairdryer
- Cot on demand
- Extra beds on demand
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Wheelchair-accessible
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
- Cot on demand
- Extra beds on demand
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Room amenities
- Bathroom
- Wheelchair-accessible
Facilities with extra charge
- Tea and coffee making facilities
- Wi-fi
- Cot on demand
- Extra beds on demand
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHoliday Inn New Orleans West Bank Tower
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Holiday Inn New Orleans West Bank Tower
100
reviews shown
Darley
Tha breakfast.
Victoria
My stay was fine but the service was horrible I was at my Family Reunion and the Family had a lot of complaints . I had to ask for maid services and then they ran out of breakfast food plus when I flushed my toilet it sounded like it was taken off on a runway
Courtney
The room was cozy, though the bathroom had a small countertop. The fridge was a bit temperamental, and the shower didn't have strong water pressure. The lobby could use some tidying up, and I found the front desk staff to be a bit dismissive, as she was more engaged in chatting with friends and staff rather than assisting guests.
Breakfast was a big let down and very pricey for no apparent reason.
Breakfast was a big let down and very pricey for no apparent reason.
Analiza
Smh
Amanda
Smh
Jaleza
Property was excellent! Staff greeted us with the best service upon arrival. Hotel is always nice and clean. Have stayed numerous times at this hotel and has never had a problem whatsoever. Will most definitely book again.
Dewayne
Nice stay..
Nadem
🙏🙏
Ryannjay
The gym has several pieces of equipment that are broken, and the water dispenser has been out of service despite being reported multiple times with no action taken. The carpet in the room was dirty, and the bottom of the pool also needed cleaning.
Overall, the property appears to be lacking in maintenance and upkeep. You get what you pay for.
Overall, the property appears to be lacking in maintenance and upkeep. You get what you pay for.
Myra
Great !
Ian
No further comments.
Devin
Stay was excellent!
Georvantae
Rooms were clean
Corina
The hotel/room were great and the breakfast was delicious!
Charlesse
Great view, easy access to many places & clean room.
Elga
I didn’t like the distance from the airport and the hotel not providing shuttle to the customers and was lied about having one come to find out they provide it to the ones for boat cruises Only…..What’s That About”
Some staff members was polite, in the eating area and the assistant cleaning the rooms.
Some staff members was polite, in the eating area and the assistant cleaning the rooms.
jessica
Pocked this hotel because it was recommended as a park and cruise location. Paid 10 per day to park. Car was safe and sound when I arrived from Port. We did not use the shuttle service or go to the restaurant.
Anelcia
The parking could have been better
Cedric
Did not partake in the breakfast menu, but parking was very safe.
Nancy
Front desk was helpful
Davee
Awesome experience the view was lovely of the city and I love the area !! Rooms are spacious and clean!!
Audrey
Overall was good experience.
Minus we did not have hot water the 2 nights we were there. With no accommodations after letting front desk know.
Minus we did not have hot water the 2 nights we were there. With no accommodations after letting front desk know.
vincent
This hotel does not have the quality it had a couple of years ago.
Tammy L
Didn't eat there
Gentiana
Great location!!!
May
Overall, was good!
Jamie L
The room was clean but in need of repair and upgrade. The check-in staff was very rude and slow. Even rolled their eyes and made faces at the guests as they turned to walk away. Check-in was a nightmare 2 to 30 gusts trying to check-in at 3pm 28th only one person working the desk. The breakfast was bad. The buffet stayed empty .
Bridgette
\"Fantastic stay! The hotel room was exceptionally clean, quiet making for a perfect night's sleep and a relaxing stay. Breakfast was delicious, and the staff were incredibly professional and welcoming.
Carla
needs more cleanliness and bathrooms
elevators are outdated
elevators are outdated
Dale
Parking was easy and secure. The room was clean. I enjoyed having a place in the bathroom to put all of my stuff, but I did not enjoy the bathroom light being so bright maybe put on dimmer. Would go again.
Shampaigne
Not third party friendly the staff was not equipped to handle any guest reservation or to understand the needs and accommodations for handling guest stay it’s recommended to stay one night to get the experience to see what’s at hands and leave certains items in the room was not functioning was very difficult to get help to fix the issue
Bessi
Shower was dirty. I found hair in my towel. Good location. Property a little old but upkeep is okay.
Saralynn
I had a good experience, we kept calling about problems we had in the room and no one came. But night shift was very nice and came all the time ! And was sweet ! And breakaway was great ! And the beds were comfy !
lisa
Staff was great and so was the room. Especially loved the dove products. Will definatley be my go to when i come home
Antrinika
Room was clean staff was extremely nice
Joyce Elaine
We were charged 20.00 for food we did not receive. I didnt notice the charge until we got home. I'm not going to make a big fuss over the 20.00, but I don’t appreciate the extra charge. Check your receipts!!
On the pros. The room was clean and the bed was comfy, the price was fair.
On the pros. The room was clean and the bed was comfy, the price was fair.
maleia
Clean
koura
Clean and comfortable room
Brandon
I had a great stay will definitely stay again next time I’m in New Orleans!!
Angela
Perfect place to stay night before cruise. We used the shuttle for $10 per person to port and parked there for $10 a day. Very convenient and staff was great!
Ashley
Our entire stay was decent but the experience could have been better. We came in late Thursday night and when we woke up Friday to get our day started we couldn’t take showers. The water was cut off in the hotel and the staff didn’t notify the guest of anything until we called down to front desk. They stated it would take an hour before turning the water back on but then we found out later on that the water wouldn’t be back on until Friday night. We have events to go to and hand to bathe in cold water at the sink. Secondly we front housekeeping took almost an entire hour before we received wash clothes. I had to go down to front desk to get them myself
JAMES ETTA
Friendly staff
teresia
Clean room
Lizbeth
Room was dirty, receptionist was rude
Melissa Diana
Our stay was for one night and although our check in wasn't until after 3 O'clock we did not settled in unto after 7 PM. The front end staff initially gave me a room that was not on my reservation and it could accommodate all us. The 2nd room the bathroom was not clean, the thermostat had no batteries and the AC unit was not working in which the maintenance man acknowledge/ confirmed that we would need to be relocated and the front end staff was aware of the issue in that room. After being told that the hotel was booked up the found another room to fit our reservation and again the bath was not clean. We given a complimentary breakfast and that was a joke. They should not be charging guest $14.99 for breakfast when you have to ask for plates, utensils and food when they had a full staff.Again this was my experience.
Sara
Yes
PARICHE
The Perfect location to stay
Antionette
Rude evening receptionist at the front desk.
Terry
Always my place of choice! Are around excellent service
Diane
The hotel was very clean, friendly staff and short distance over the bridge into New Orleans proper.
John
Great service
Edward-Isaac
Yes and one of the front seat agent was the best this guys is the best he works on Thursday evening he was the one taking care of us when she get here whenever we need something he’s on it
Lakechshula
N/A
Angelina
Front desk was nice and quick to set me up with my room. The room was adequate and bed was comfortable. The shower head was the terrible part of the room. No water pressure and it came out scattered and sparingly.
Sue
Yes
Barbara
Room was clean Great location very near downtown which loved it quick and easy to just jump over the bridge and you were in town.
Ann
Friendly front desk check-in, clean, good-sized room, good breakfast.
DaKeria
Customer service , and nasty good , bartender didn’t know how to make margarita properly ended up getting stomach ache .
Tracee
When I checked in the young lady at the desk was very accommodating and very nice. however, I checked in kinda late because it was Mardi Gras season and I ended up getting a room on the highway side . so it was somewhat difficult to sleep on the with the noise. They did provide earplugs, eventually I was able to fall asleep.
Also , some of the front desk personnel were very short when I asked questions and not accommodating. The room was very clean not much noise out outside of the highway traffic noise. Overall, I was pleased. I would recommend asking the front desk personnel to put you in a room on the non-highway side of the hotel if you think you’re gonna have a problem with the highway noise and falling asleep.
Also , some of the front desk personnel were very short when I asked questions and not accommodating. The room was very clean not much noise out outside of the highway traffic noise. Overall, I was pleased. I would recommend asking the front desk personnel to put you in a room on the non-highway side of the hotel if you think you’re gonna have a problem with the highway noise and falling asleep.
Ivy
Clean, Friendly staff, Great parking and location.
Myrisha, monchondria
Work on that elevator, and put a dehumidifier in the rooms to decrease mold. It has that smell.
Otherwise it’s truly a great hotel. Parking can be crazy.
Otherwise it’s truly a great hotel. Parking can be crazy.
Carolyn
Great rooms very comfortable beds
Candra
Easy to locate room was clean staff was nice, I simply just love the vibe and unique shape.
Leslie
Hotel was very clean and water pressure was amazing!We were allowed to check in a little early which helped since we traveled in from Florida by car . Location is very convenient to traveling to the French Quarter.
Staff was very friendly! We would definitely stay here again.
Staff was very friendly! We would definitely stay here again.
Jered
Perfect
Alexis
Great stay!
Leyanise
The room was very clean ! Liked everything about the hotel
Malika
I stayed here for 3 nights and the room and bathroom were very clean ,the toilet in the bathroom would just run non stop and had to fix it throughout the night .I paid to have breakfast with my stay and it was horrible,the food was very inedible and the young lady with the grayish hair and glasses was slow ,had a bad attitude and could care less about customer service.I am disappointed I had to waste my money not to eat the next 2 mornings .When I first checked in the 2 laddies at the front desk (one lady with long brown hair ,and lady with hair in ponytail with accent )were so nice and funny .....the the young man and lady with the long black hair that worked at night were rude and had attitudes with everyone.
Jakaylan
Room was spacious
Shirley
Spacious and clean
Edwane
The room was clean and the staff was good
Jennifer
Hotel was a little outdated. The room was just average for the price.
Charlesse
Nice room, Convenient to various areas & easy parking. Enjoyed my stay.
Roger
Awesome Staff
Paula
It was just a very nice, clean, easy experience.
I wanted my kids to be able to see New Orleans from our hotel room because they have never been before. As best she could, the lady who checked us in that is at least two the fifth floor, even though the kids wanted to go all the way to the top. This was the last minute thing so they did the best they could. Then it was pouring rain and nasty this morning so all of our plans for the day pretty much got squelched by rain so we went and did a few geocaches near the hotel planning to get on the road after lunch. And then as soon as I got all the stuff packed in the car and was sitting out front ready to go I could not find my cell phone, and then suddenly I realized that I had left it in the window, recording a time lapse of the weather. So I had to go back in and get another key, go up and find my phone. I saw it in the window reached over and grabbed it and went back downstairs. Great then we went and killed about an hour geocaching over at the mall. and at one point, my daughter decided she needed to charge her phone and her charger was connected to her iPad. But she couldn’t find her iPad. And then she remembered same thing I remembered.. she left it lying in the hotel room. So we had to go back and get another key and she had to go out and get her iPad, but it was there so all is well. I appreciate the patience of your staff. Well, our airhead selves got it together that morning. Thank you again.
I wanted my kids to be able to see New Orleans from our hotel room because they have never been before. As best she could, the lady who checked us in that is at least two the fifth floor, even though the kids wanted to go all the way to the top. This was the last minute thing so they did the best they could. Then it was pouring rain and nasty this morning so all of our plans for the day pretty much got squelched by rain so we went and did a few geocaches near the hotel planning to get on the road after lunch. And then as soon as I got all the stuff packed in the car and was sitting out front ready to go I could not find my cell phone, and then suddenly I realized that I had left it in the window, recording a time lapse of the weather. So I had to go back in and get another key, go up and find my phone. I saw it in the window reached over and grabbed it and went back downstairs. Great then we went and killed about an hour geocaching over at the mall. and at one point, my daughter decided she needed to charge her phone and her charger was connected to her iPad. But she couldn’t find her iPad. And then she remembered same thing I remembered.. she left it lying in the hotel room. So we had to go back and get another key and she had to go out and get her iPad, but it was there so all is well. I appreciate the patience of your staff. Well, our airhead selves got it together that morning. Thank you again.
Ron
Excellent
Rosalind
Breakfast was supposed to be included with the stay, but both days they closed the restaurant before 9:30, it was to opened until 11. They offered no compensation, or discount, just said sorry about that. That's is unacceptable, and bad business. I go to New Orleans often, but i will not be staying there.
Rosalind
Breakfast was supposed to be included, both days they closed earlier than we were told. They didn't even offer adiscount on room, or voucher to get Breakfast somewhere else. That is unacceptable!
HOPE
Had to wait one hour and thirty minutes after check in time to be able to get in our rooms. Didn’t get a receipt at checkout and it has been over 7 days and I’m still waiting on my accidental deposits to be returned.
Stanley
First, this hotel is definitely old. If not, it smells old. The first room we were assigned was on the highway side with constant traffic noise. They reassigned the room, which was great. However, there was the trade off from the previous room. The first room was seemingly cleaner. But neither exceeded our expectations. Both are borderline acceptable. The rooms were relatively clean and the beds were comfortable and provided good sleep/rest. During checkout, the female at the front desk was rude and unprofessional. She was tending to a customer in front of me. Based upon the conversation, he was requesting a receipt, which was to be provided via email. He was writing his email address, and I was standing in line to be helped next. Unbeknownst to me, she was waiting on me, but never said anything. I was trying to respect the previous person's privacy. She looked at me, eventually rolled her eyes, and said \"may I help you\" in a condescending way. I then said I didn't know you were waiting on me because I don't read minds. She said I don't either. But how was I to know it was my turn? Anyhow, between the lackluster stay, poor CS, and homeless picking at the breakfast bar, I won't be staying here again, not would I recommend it. 0 star for me...
Charles
Friendly staff, clean.
Julio
ok
kelly
Great location, beds were very comfortable, front desk was very friendly
PARICHE
The consistency of the service always seems to amaze me.The staff always greeting with a smile ,clean rooms,delicious chicken wings during happy hour.Thanks for great service every time we visit.
George
Staff was nice but room had a little roach problem.
Huda
The whole hotel is neglected and not well maintained. Our room and bathroom were dirty and things were broken.
Amy
Room was nice, staff was attentive. Location was convenient and not far drive to NO. My only complaint was it was hard to fall asleep with the interstate is traffic right outside the window, otherwise was fine
Haitham
The bed not clean
Laura
Excellent
John
Yes
Hamidreza
Good
LaShaun
The young lady that checked us in was very pleasant and informative. She told us about the shuttle service offered by the hotel for only $10 to take you to the Cruise port which was round trip, however we wasn't returning to the hotel after the cruise. I guess some guest park their cars at the hotel and use the shuttle service to the Cruise port. Also I had two Amazon packages delivered to the hotel in which she made sure I received them. She also told us about different events that was taking place in the area during our stay.
Shaquera
I traveled from out of town and when I got to the hotel I was told that I didn't have a reservation. I showed my reservation from my email but they couldn't accommodate me
Shirley
Easy parking
Kim
I didn't like the properly parking area simply because it didn't seem that secure. Other than that we loved our stay
Hoang
Great staff
Lauren
The exterior is a little suspicious however the interior is renovated. Staff was nice and attentive. Rooms were renovated and clean. The bed was amazing. The only con is the A/C made a annoying noise when on. Overall decent and affordable stay.
PARICHE
Love everything about this property .I always stay when i visit New Orleans.Customer service is excellent,rooms spacious,and clean
David Clayton
Clean, great location
Convenient location, liked the park and cruise option. They were very helpful with connecting us to a third party shuttle service to get us to and from port
Trelise
Enjoyed my stay!
Location & surroundings
Holiday Inn New Orleans West Bank Tower
275 Whitney Avenue, Gretna, United States
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Holiday Inn New Orleans West Bank Tower
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