Name: Econo Lodge Gretna
Address: 50 Westbank Expy, Gretna, 70053, US

2/10

Poor

31 Jul 2026

Keondra

This place was horrible. There were stains and cigarette burnt in the furniture holes in the wall stains on the wall. The air conditioning was not even on when we first arrived. The room is extremely hot. The restroom was dirty. The toilet seat was broken. There were roaches in the room. The beds are not double beds are queen size beds. They are a lot smaller there was a horrible smell. There were links and holes in the ceilings. The front desk staff acted as if this was not a big deal. We immediately had to leave and get our money back. This was a horrible experience. There are a large rats outside. This is a very shady hotel. I would never recommend anyone to go here.

2/10

Poor

24 Jul 2026

Deborah

I had I had checked out the very next day early in the morning very nasty hotel checked out at 7am paid for 4days did not receive a refund the other 3days and went to the Marriott Courtyard check out there didn't even receive my deposit from the 4days I stay with them. But may God bless them who ever kept my hard working money. I will never ever deal with Expedia again. It's not good dealing with a third party thank you

6/10

Pleasant

21 Jul 2026

Elizabeth

It wasn't a bad place. Kind of what you would expect for the area. Staff was very friendly.

Friends_and_family Family

8/10

Excellent

20 Jul 2026

ANdrew

The only problem I have is that there were no towels in the room. I did not need to take a shower as I had showered before I got there, but it was unhelpful that I couldn’t use.

Self

10/10

Exceptional

13 Jul 2026

Keyona

The room was clean and the staff was very friendly the other guests were nice and quiet it was a great experience

Partner

2/10

Poor

12 Jul 2026

Lovely

the bed was not clean ans stinky the customer service was bad to and he don’t won’t to refund my money back and i don’t take the room

Family_with_children

4/10

Poor

08 Jul 2026

Andrew

When we first arrived, we were told that we already checked in hours before our reservations was made. First, there was no record of our reservation… then after looking it up by number they said we were already checked into a room at 1:30pm… we didn’t even book the room until 7pm. Computer issue, maybe? We get a room on the first floor, but it was literally crawling with bugs … we kill three roaches before putting down our bags. Large spiders were in the window. We left them there hoping they would eat the bugs. I know bugs exist in the south and being on the first floor just means we are closer to them… that’s why I didn’t make a huge issue out of it. Rooms were full, and you get what you pay for. At least we had a place to lay our heads for the night.

Family

2/10

Poor

07 Jul 2026

Dietrich

The staff when I checked was very nice! However after my on time check I asked if I could wait in the lobby for my uber and the gentleman behind the counter said that he is about to lock up the lobby any leave. So I couldn’t wait I had to wait I had to wait outside with luggage and all I could deal with the room with the price. Went to Walgreens and freshened up the place. But not being able to wait in the lobby after check out was not okay. And it got them the very low rating!

2/10

Poor

06 Jul 2026

Kacee

There was a live roach on the bed, visible stains on the bedding, hair left on the bed, and the overall cleanliness of the room was unacceptable. I did not feel safe or comfortable sleeping there, and these conditions fell far below any reasonable standard for a paying guest. I was forced to make other accommodations because the room was not sanitary or fit for occupancy, causing unnecessary stress and additional expenses during what should have been an enjoyable trip. I was told I will get a refund back for the unused nights, and now the property doesn’t want to respond and honor that once I checked out. I am requesting appropriate compensation for this unacceptable experience and hope this matter is taken seriously so that future guests are not subjected to similar conditions.

Self

6/10

Pleasant

05 Jul 2026

Dianne

It was an o.k. hotel. The room was clean and everything in the room was working such as air conditioner, microwave etc.
If I had to stay there again I would.
The hotel was inexpensive and it felt safe being there.

Self

10/10

Exceptional

05 Jul 2026

Ivy

A true budget hotel! This place has all the most important parts: a strong cold AC, comfy bed, a working tv, and close to NOLA. After looking around the room, it is clean enough for my liking (of course more spot cleaning could be done) and I can say that I did not find any bugs of any sort. The front staff was EXTREMELY NICE, I wish I would have caught the name of the gentlemen that checked me in (I believe one was the boss and one was new). My only warning would be that I felt slightly nervous of the area and surrounding. Just be on high alert for your safety (but that’s anywhere)!

Self

10/10

Exceptional

26 Jun 2026

Wesley

I’m

10/10

Exceptional

22 Jun 2026

Angel

More towels

Self

2/10

Poor

07 Jun 2026

Eldrina

The rooms are old, smokey and dirty. The bath tub was dirty. There were cockroaches.

Family

10/10

Exceptional

05 Jun 2026

Genae

Clean room

10/10

Exceptional

04 Jun 2026

Andrew

Great staff good rooms good location I stay every week

Self

2/10

Poor

29 May 2026

Mejean

DO NOT STAY AT THIS HOTEL.

This motel is horrible and I would not recommend anyone stay here. They gave us a dirty room at first, one of the beds looked like someone had just gotten out of it. Then the second room was barely cleaned. There were cigarette burns in the sheets. We were too afraid to sleep under the covers. And the final straw was the roach my husband had to kill before we left. We slept with the lights on, booked a better hotel at 4 am, paid EXTRA for the early check-in at Holiday Inn and didn't even feel normal again until we left and showered at the clean hotel. The pictures of this place are doctored. The entire property should be condemned, it's dirty and unsafe, and does not deserve to be on this site.

Family

2/10

Poor

23 May 2026

Kayija

Roaches nasty customer service

10/10

Exceptional

21 May 2026

Clay

It’s was ok and fun n good

Self

2/10

Poor

19 May 2026

Brandi

This hotel

6/10

Pleasant

18 May 2026

Ashlee

We had a pretty decent stay, the main concerns and complaints we have was the bugs in our room, and the poor ventilation, the walls were pretty thin as well, we could hear everything outside of our room.

2/10

Poor

18 May 2026

Kenon

We had roaches in our room. Had to have the staff come spray. We were offered another room but the issue is the doors aren't sealed properly which allows bugs to enter. So moving to another room wouldn't have fixed the issue. The shower head was leaking and spraying water on the floor. The staff was helpful, but I don't recommend staying there.

Partner

4/10

Poor

16 May 2026

Alena

Room walls and doors had stains on them, drawings, cigarette burns on the bedding, bugs, not sure if they were roaches or some other bugs that look like them, it was honestly a very poor value and very low budget room.

Family_with_children

2/10

Poor

14 May 2026

Barbara

The place needs a complete overhaul. The bathroom remodel looked like a kid did it. Uneven doors, hair dryer came out of the wall, paint didn't match for patch jobs, bugs, cigarette burns in the blanket.....
The night clerk was rude and could not give me directions within walking distance to find food after my door dash delivery was given to a guy across the complex. Absolutely rude!
Only good thing was a bus station nearby....

Partner

10/10

Exceptional

08 May 2026

Saurabh

Great experience, reasonable rates

Self

10/10

Exceptional

03 May 2026

Arnold

For the price, I found the stay fine. I would stay there again. Also convenient to getting to Jazzfest. Staff was helpful when tv controller didn't work.

Friends_and_family Friends

2/10

Poor

03 May 2026

Shannon

Do not stay!!!!!!! Had bedbugs!!!!!!

Partner

6/10

Pleasant

02 May 2026

Marshall

Room was basic but met all expectations and was just fine for a budget place. The cars on the busy road were loud in the morning and could be heard from the room. But staff were friendly, room was clean enough for a basic hotel.

Self

6/10

Pleasant

02 May 2026

Jean Hubert

It was okay

Family

6/10

Pleasant

26 Apr 2026

Austin

Roaches on every surface. Subpar water pressure

Self

10/10

Exceptional

20 Apr 2026

Wesley

Great hotel near lots of food and stores close in needed. Laundry mat next door to hotel so easy washing for travelers. Staff is top notch. Rooms are clean and serviced but not the Ritz - so don’t expect that. Simple, clean and affordable.

Self

10/10

Exceptional

19 Apr 2026

Lashounda

Loved everything about it

2/10

Poor

19 Apr 2026

Alexander

When we walking inside, the place had 4 roaches. We went and complain to the staff and they did change our room but there was another roach. We left in a few hours. Hotel is not cleaned.

Partner

8/10

Excellent

13 Apr 2026

Toussaint

Shops nerby and close to inner-city

8/10

Excellent

13 Apr 2026

Laura

Nice. Never cleaned room or brought clean towels or wash rags during our stay.

8/10

Excellent

11 Apr 2026

Michael

Easily accessible

2/10

Poor

10 Apr 2026

Kevin

Absolute rubbish. Was in New Orleans for the weekend and ended up staying an extra day. Huge festival weekend so everything was booked. Found this place on Expedia. If i had another option I certainly would have taken it.

Partner

8/10

Excellent

06 Apr 2026

Terry

My first stay here and it wasn’t that bad but much needed facelift work on the inside of the rooms

Really was quiet and peaceful

10/10

Exceptional

06 Apr 2026

Ernest

The facility is centrally located. No stress accessing good eateries, and grocery shops.
Staff were serviceable.
Econo Lodge is serene, and we had very restful stay.

Partner

4/10

Poor

05 Apr 2026

Sarah

They never cleaned my room once, even after I mentioned it they still didn't clean it. There was always at least 1 fly in my room, and there was often people arguing or screaming at night. I do not recommend this motel to anyone.

Self

10/10

Exceptional

03 Apr 2026

Daniel

Last time the AC didn't work I wasn't disappointed I was just doubt a bit.

2/10

Poor

30 Mar 2026

Mohamad Hasan

Room was not clean and smells very bad.

4/10

Poor

29 Mar 2026

Kevin

The property is old and run down. Others commented about bed bugs and roaches. I did not experience that. I inspected the mattresses and would have left immediately. The room had a bed with clean linens and a door which locked. But…The floors were filthy…literally sticky and dirty. Filth had accumulated in corners and along baseboards for a long time. There was hair in the shower. Filthy… I did not use the TV. The remote was coated with a layer filth. …unsanitary?

There were gaps around the door which allowed sunlight, noise and outdoor air to enter. Ceiling tiles were damaged. The tv had paint splatter because ‘repairs’ were sloppy, apparently not done by professionals or done “on the cheap”. It was not a nice place…barely adequate.

Don’t be confused by the 5/5 or 10/10 reviews. There is no way they should exist unless some sort of incentive was offered for high ratings. Perhaps those people have different standards than I do but it is among the worst I have ever stayed in. I understand this is an economy property. But….Older/dated properties can be fine if they’re clean and maintained.

The staff is very friendly… I’ll give them that.

Avoid this property.

Self

8/10

Excellent

22 Mar 2026

Rajesh

Washbasin was kept at one foot height than normal height. No trash bin kept in the room.one of the bedsheets had several holes.shampoo was missing.

6/10

Pleasant

22 Mar 2026

Valorie

I only started 1 night. Not the worst place I ever stayed. Far from the best. Location location location.

Friends

10/10

Exceptional

21 Mar 2026

Melissa

Everything was great but we did have a problem with the Gretna police stalking every vehicle coming out the parking lot they really harass families that’s just going out to get a bite to eat. Internal affairs will know about this issue. Other then that it was a great stay.

Family_with_children

6/10

Pleasant

20 Mar 2026

Hallie

It felt like a safe room, though when we walked in it smelled heavily of cigarettes. Also, there was a diaper under one of the beds. It was a little gross but not the worst hotel I've ever stayed at for the price it was. The staff were very sweet and nice, helped with where to go for food and events happening. Free coffee in the lobby :)

4/10

Poor

16 Mar 2026

Nhung

cockroaches everywhere, room smells heavy and bad. I cant sleep well since it’s a bit noisy

Partner

6/10

Pleasant

16 Mar 2026

Collin

This hotel is exactly what you pay for, it’s not the fanciest, it’s not the most expensive, but the bed looked clean and organized. I did kill 2 cockroaches in my bathroom, but it’s the south and that’s not totally uncommon (I live in Florida). There was some discoloration near the shower area on the wall, and I’m guessing it was mold. The door seals were non existent, and there’s some road noise. But it’s a place to crash which is how we used it.

For the positives, staff was friendly, tv was easy to use with channels. Bed was clean and ac worked.

Location is close to the highway where you can hear it. Area around hotel is kinda sketchy but I felt safe and secure the hotel property.

Partner

2/10

Poor

15 Mar 2026

Michael

Room was terrible. The bedding had burn holes. Bathroom had vomit splatter on the wall. Floor felt greasy/slimy. People block the stairs. I’m assuming the regulars that may stay on the property. They are also very loud.

Friends_and_family Family

8/10

Excellent

12 Mar 2026

Paul

First of all the gentlemen working the front desk was fantastic. Very nice man. I had a lot on my mind. It was not in a good mood, but he was very professional. The hotel room was clean. That's all you could ask for it's a great little hotel for the price. To the gentleman that was working the following morning during checkout if a guest talks to you and says good morning and you completely ignore them. That's not a good thing.

8/10

Excellent

09 Mar 2026

brooklyne

my only issue was none of the smaller lights worked. I had to use the main light even when trying to wind down at night. Overall I would definitely book again tho

Friends_and_family Friends

10/10

Exceptional

08 Mar 2026

Michael

Best check in friendly staff.

Family

10/10

Exceptional

05 Mar 2026

John

Yes I was I love staying there

4/10

Poor

03 Mar 2026

Keisha

Hotel is very old and dirty even the towels

Partner

10/10

Exceptional

27 Feb 2026

Yashika

Convenient/Clean/Comfortable/amenities

Friends_and_family Friends

2/10

Poor

17 Feb 2026

Rhonda

Room was nasty and in a terrible location! Sketchy area! Did not feel safe at all! People in the adjacent room fought all night long! My window was unlocked. Thankfully we always check!

Family_with_children

2/10

Poor

16 Feb 2026

Yolanda Joseph

Just bad stay

2/10

Poor

16 Feb 2026

Caitlin

The room was disgusting. Shower wall was covered in mold, there were large bugs that had been smashed and smeared on the walls and a strong chemical smell. The walls were paper thin so people outside or in neighboring rooms sounded like they were in our room. Half of the lights didn’t work.

Leisure Partner

2/10

Poor

15 Feb 2026

Jonathan

I was in an accident on the way to my stay. Was taken back home by taxi. The hotel would not cancel my stay. They would not refund my money. It was the middle of Mardi Gras and was only 5 rooms left. They could have had the room rented in 10 mins or less.

Business_and_leisure Self

10/10

Exceptional

10 Feb 2026

Melissa

I absolutely love this place I stayed a while back here for 3 months solid daily and there very nice and quiet and they definitely make your stay a pleasant one whatever you need they are fast to get it to you . I just came back down here and I paid for my room It was way before check in time but I was tired and worn out from work just wanted a hot shower and a bed. They did not hesitate one bit they helped me in my room and didn’t ask questions. This is absolutely my favorite place to stay on the whole westbank now it isn’t the Hilton but it is very comfortable and clean

Business_and_leisure Partner

2/10

Poor

09 Feb 2026

james

Rooms are disgusting, no cleaning services, water damage dead bugs in the room. List goes on, fights in the parking lot, people smoking weed everywhere. Bumbs hanging out begging.

Leisure Family

10/10

Exceptional

01 Feb 2026

Francesca

clean room, staff, amenities

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

Francesca

clean room, staff, amenities

Business_and_leisure Self

10/10

Exceptional

01 Feb 2026

Francesca

clean room, staff, amenities

Business_and_leisure Self

10/10

Exceptional

31 Jan 2026

Tlexus

Spotless and have nice staff

10/10

Exceptional

22 Jan 2026

Dana

The staff was very nice.
Room very clean

10/10

Exceptional

16 Jan 2026

John

Room was nice

Business_and_leisure Self

10/10

Exceptional

13 Jan 2026

Joseph

Great staff

6/10

Pleasant

11 Jan 2026

Lennon

Okay property with decent location but far from French quarter…

10/10

Exceptional

06 Jan 2026

Donshe

Yes

4/10

Poor

04 Jan 2026

linda

Neither the refrigerated, the room phone, nor the hair dryer worked. Did not have enough linens for two people & when requested, linens were were not brought to our eoom at 7apm

Friends_and_family Family

10/10

Exceptional

04 Jan 2026

James

Great for the price. Great staff.

Business_and_leisure Self

6/10

Pleasant

31 Dec 2025

Nicholas

Front desk was pleasant and room was clean, you get what you pay for

Leisure Partner

10/10

Exceptional

30 Dec 2025

miketra

CLEAN ROOM, STAFF WAS NICE, NO ISSUE DURING TRIP WILL STAY AGAIN

Friends_and_family Family

10/10

Exceptional

05 Dec 2025

Suella

The tv didn’t work
The heater didn’t work we had to move 3 times wasn’t pleasant

Partner

4/10

Poor

29 Nov 2025

Nery

Room felt neglected and not kept well

2/10

Poor

18 Nov 2025

Donna

Roaches, roaches, roaches!

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Cliff

Clean room and spacious

Leisure Friends

2/10

Poor

11 Nov 2025

Elijah

Lots of cockroaches and bugs. Lots of hair and crumbs on the bedsheets. I saw a stain on one of my pillows. Even after I asked them to change my bedsheets, still saw a lot of hair.

Business Self

6/10

Pleasant

09 Nov 2025

Mercedes

the staff were super helpful, they allowed me to check in a few hours early (with a call ahead). parking was not a hassle and getting to my room was fine, but it was noisy at night, the door to our room was worrisome as you could hear and see on the inside but on the outside it looked normal. in all honesty i probably would stay again there is absolutely nothing better (i know there’s worse).

Leisure Family_with_children

6/10

Pleasant

09 Nov 2025

Rhonda

Room smelled very fresh. At our location (room 105) it was very noisy with people. The room was situated in front of three handicap parking spaces where we couldn't even park our car but others parked there to unload at all hours of the night. The door had a gap even when locked and the roar from the highway was always audible.
The coffee was flavorful but ended at 9:00 a.m.
Hotel situated close to a waffle House, an Asian restaurant and a taco stand that made delicious tacos.

Leisure Pet

2/10

Poor

08 Nov 2025

Malachi

Did not look like the pictures. It was actually a gross run down motel.

4/10

Poor

08 Nov 2025

Joshua

I need refund 131.48$ back on my card please

2/10

Poor

04 Nov 2025

Tamkia

All nothing like what I saw on the site

Leisure Partner

2/10

Poor

31 Oct 2025

Veronica

Didn't get a chance to go. Running late

8/10

Excellent

18 Oct 2025

kyla

was nice overall, the door dead bolt thing was broke n my husband sliced his finger up but the staff was very friendly n great n came quick with first aid ! def would stay again next trip down there !

Leisure Family

2/10

Poor

18 Oct 2025

Thuy-Linh

The staff is friendly but the room is not very clean and very stuffy since the ac unit does not work. Though it was reported and the “exchanged” the unit but it’s replaced with one that seems to be in worse condition. I tried asking for a different room with a working unit but seems more a hassle as they just offer to “fix” or exchange it instead. Though the room is non-smoking but the door is not very seal so people smoking outside will come into the room. Also there were a couple little gecko that showed up. The mini fridge in the room does not really work either but at least there’s a microwave so if you need to heat up food and get the room more hot and stuffy, it will get the job done.

Leisure Family_with_children

8/10

Excellent

17 Oct 2025

Janice

There were shops and restaurants nearby. The rooms were clean everything was fantastic for the price.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Zahair

Staff was nice

4/10

Poor

12 Oct 2025

jacquelyn

Dead bugs on top of the sheets. Terrible hotel do not stay here

10/10

Exceptional

04 Oct 2025

Melissa

The staff here is insanely nice they really do care, the rooms have big huge beds no it’s not temper pedic mattresses but they comfy the place is really clean I love there sinks tvs works good it’s safe there is a mall right behind it i absolutely love econo I mean you getting what you pay for so don’t expect a Hilton suite

Business_and_leisure Partner

2/10

Poor

14 Sep 2025

John

Absolute turd of a place

Friends_and_family Family

10/10

Exceptional

05 Sep 2025

Kendell

I always stay here very convenient and reasonable prices

Friends_and_family Family

10/10

Exceptional

11 Aug 2025

Wesley

Great spot to relax!

Great spot with a lot of amenities around it. Food, Walgreens and mall!

Business

10/10

Exceptional

22 Jul 2025

Valentin

Great place to stay convenient location and food close by . Will definitely stay here again

Business_and_leisure

2/10

Poor

21 Jul 2025

Chris

Worst place I have ever stayed hands down!!!!

4/10

Poor

21 Jul 2025

JOSEPH

Properly is very old and while kept together, it was obvious that it was done so with \"paint and a promise\". The ceiling tiles in the room appeared to be falling in and were bowed in.

The ironing board was soaking wet from the leaking iron left on it. The bed was suspect, but fortunately, the mattress was inside of a plastic case. We literally slept on top of the covers.

The front desk staff were friendly and responded well to a operational issue (TV remote control) and was the highlight of the stay.

All in all, it barely met the 3-star rating it had before arrival. It DID meet the low-cost criteria set before making the reservation.

Leisure Partner

2/10

Poor

11 Jul 2025

Felicia

I should have taken pictures. A waste of money. It looks nothing like online pictures. It smells stale when you enter. The rooms look like a scene from a horror movie. The beds look old as if they've never been replaced. I didn't sleep there not one night. It's run down. I couldn't get my money back so I gave it to one of the people already staying there. It's really for locals that are homeless. I spent 3 hrs driving around looking for a hotel. Finally found an acceptable place on short notice.

Leisure Friends

10/10

Exceptional

08 Jul 2025

Jay

Great

Great room clean place great location

Partner