Name: Hetman
Address: Księdza Ignacego Kłopotowskiego, 36, Warsaw, 03-717, PL

8/10

Excellent

01 Aug 2026

Christopher

Great place, big room, big room, friendly staff, AC, good location. Only 4 stars because the key card failed to work almost always requiring a trip to the front desk to reset. Also, internet was very sketchy and hardly worked which was very annoying. Without the latter issues it would have been a clear 5 stars They should fix

10/10

Exceptional

30 Jul 2026

HELEN

This was a great hotel, really clean, good breakfast, hot shower, convenient location for the metro and for exploring. Easy, no fuss stay.

10/10

Exceptional

28 Jul 2026

Reginald

Hotel Hetman is a very affordable, convenient and nice accommodation with good breakfast with assortment of selection, Room was clean, excellent shower pressure, spacious with comfortable bed and walk out balcony. Gassy cold water machine on each floor was a surprise bonus.

8/10

Excellent

05 Jun 2026

Johnny

We stayed there for four nights and we really enjoyed our stay. The location is excellent, close to public transportation close to restaurants and a mall. The furniture looks out dated but everything is so well maintained and clean. The staff is very helpful and friendly 😀👍👍

Partner

8/10

Excellent

08 May 2026

Tegan

The breakfast offered was diverse and extremely healthy in content. The staff printed documents we sent to the email. The cleaning staff did an excellent job on the room.

In the bathroom, there was more than ample room on the side of the sink for. Razors, toothpaste, etc..

The shower worked well and the doors kept the floor dry

Partner

8/10

Excellent

05 May 2026

Tegan

The room, bathroom, were clean and maintained daily. The Breakfast is sumptuous and the staff are very helpful with coffee and such. The Air Conditioning in the room was superlative. The front desk were helpful.

Partner

6/10

Pleasant

29 Apr 2026

Lewis

I recently stayed here for a few nights. The hotel itself was clean and the room was pretty large for a single room. The location in Praga was convenient, with very good public transport links (trams and a metro station within a couple of minutes walk from the hotel), and the staff that I encountered were polite and efficient.

However, the room felt quite dated and basic for a 3-star hotel. The bed itself was comfortable enough, but only one small, very soft pillow was provided, with no spare available in the room, which made sleep less comfortable. There was also some constant background noise overnight. The bathroom was okay, but the water pressure from the shower could have been more powerful. I didn't have the breakfast, but hear it is a good offering and fairly reasonably priced too.

Overall, it was a reasonable stay and fine as a base for exploring the city, but not particularly restful.

Self

10/10

Exceptional

19 Apr 2026

Thomas

Room was clean and we found the lady on reception very helpful. Secure parking in its underground garage. We both enjoyed the Breakfast. Although it was on the other side of side of the river to the Old Town we enjoyed walking but there was trams that ran very near by if you didn’t want to walk. There was also a Metro which was also near by. We enjoyed walking but our stay and will try to book this hotel when we go again.

Family

10/10

Exceptional

18 Apr 2026

Rosa

😻

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Helen

Lovely big room, nice breakfast.

Partner

10/10

Exceptional

04 Mar 2026

Daniel

N/a

Partner

8/10

Excellent

04 Feb 2026

Jonathan

Warm and comfortable, well supplied, with well proportioned rooms and bathrooms…

Business Self

10/10

Exceptional

01 Jan 2026

Linda

This place was fantastic. The front desk staff were really nice and helpful. This is a great location within walking distance to the Old Towne. Room was as pictured and clean. Water was hot and had a lot of pressure. Front desk was nice enough to call for taxis, which was nice. Highly recommend. Neighborhood was quiet and safe for walking at night. Good restaurants, cafes and coffee shops nearby in the Old Towne. Price was good, too.

10/10

Exceptional

29 Nov 2025

John

It was great here!!

10/10

Exceptional

26 Nov 2025

Julie

Spacious room. Friendly and efficient staff. Spotless.

Leisure Self

8/10

Excellent

22 Nov 2025

Michal

it was OK

Friends

10/10

Exceptional

09 Nov 2025

Michael

Awesome staff- clean as a whistle

Business Self

10/10

Exceptional

04 Nov 2025

JOLANTA

Exelent place

Leisure Self

8/10

Excellent

29 Oct 2025

David John

Good Breakfast spread and choices plus good location

Leisure Self

8/10

Excellent

21 Sep 2025

Susan

Great other than the bed

The hotel was good on the whole. However the bed felt old and saggy and i ended up with backache.

Partner

10/10

Exceptional

20 Aug 2025

Rebecca

Very nice hotel

A very nice, inexpensive hotel. It’s not far from Old Town and there are several good restaurants within walking distance. The breakfast is very good and the room is clean and comfortable. The staff is also very friendly. I would stay here again and recommend it to others

Self

8/10

Excellent

18 Aug 2025

Lawrence

Basic hotel on east side of Warsaw. 10 min walk to a nice mall. 5 min walk to several transport options, 2 or 3 stops away from old town.

Leisure Self

8/10

Excellent

23 Jul 2025

Clare

We arrived latest night and it was a smooth check in. No hassle
Lovely helpful staff that helped us with our transport the next day. The rooms were very clean and air con was good. The breakfast buffet was of a good standard with lots of variation. I would recommend

Leisure Family

10/10

Exceptional

17 Jul 2025

Piotr

Room was clean and very spacious. We stayed on 5th floor so the room was quiet and we did not hear any street noises. The AC unit is quiet and can be adjusted. Staff is friendly and helpful. If you choose to have a breakfasts at the Hetman Hotel there is huge selection of items including eggs, meats, cheese, breads, pastries, salads. We enjoyed are 3 nights stay at Hetman Hotel.

Leisure Family

10/10

Exceptional

09 Jul 2025

Rebecca

Great affordable hotel

The staff here are very friendly and helpful. My flight arrived early and they allowed me to check in just before 11am. The room was very comfortable and clean and the breakfast was tasty. There are several places to see in the area. I highly recommend this hotel if you’re looking for an affordable but nice place. I’m looking forward to returning

Self

8/10

Excellent

01 Jul 2025

Jonathan

Good location - quite comfortable.

Business_and_leisure Self

10/10

Exceptional

10 Jun 2025

Shane

First time stay and we liked everything about this hotel. While it's not walkable to tourist areas, it's just a few minutes walk to the metro, trams and busses that take you right to old town, central Warsaw and places of interest. Many restaurants and grocery shops nearby in the neighborhood. The room was spacious, clean and comfortable. The breakfast buffet was good, with much variety incl fresh fruit. Staff were available, friendly and helpful. Not a luxury hotel, but so many good things at an affordable price.

Partner

10/10

Exceptional

08 Jun 2025

Natalie

Big room and big bathroom

Leisure Friends

10/10

Exceptional

07 Apr 2025

Yuriy

Удобный отель для короткого визита.
Без особых изысков, но все чисто и ухожено. Свои 3* заслуживает безусловно. Стоит поменять подушки — очень плохи! Излишняя мягкость матраса — не для крупного мужчины!

Leisure

8/10

Excellent

06 Apr 2025

Constantin

Overall, a very good experience. A few of things that warrant upgrading: towels are old and need to be replaced with new ones; there's only a single type of shampoo/shower gel liquid in the bathroom for all your showering needs; it's difficult to close curtains completely to make the room completely dark for the night.

Leisure Self

8/10

Excellent

31 Mar 2025

Jiri

Decent hotel with good breakfast. A bit dated.

Leisure Friends

10/10

Exceptional

20 Feb 2025

Olena

Very grateful to the staff. We arrived a little earlier than the check-in time and checked in without any problems. Everything was great. I liked everything. Clean, warm, location, staff. Thank you very much.

Business Family

8/10

Excellent

14 Jan 2025

Andres

The size of the room was good but all the furniture, beds, sheets and towels need to be changed.

Leisure Family_with_children

10/10

Exceptional

05 Jan 2025

Nicola

This hotel is clean and the decor is in excellent condition. It is within easy reach of public transport. Great choice for breakfast. Plenty of restaurants nearby.

Leisure

10/10

Exceptional

27 Nov 2024

Andrew

.

10/10

Exceptional

05 Oct 2024

John

Excellent hotel.
Clean, spacious room (I booked a double for single use) with aircon/heating and a mini fridge.
I requested a 'quiet' room and slept soundly throughout my 6 night stay.
Minutes from the tram, bus and metro so everything easily accessible be it the old town, new town, stadium or further afield to Wilanow
I have no hesitation in recommending.

Leisure Self

8/10

Excellent

02 Oct 2024

Paul

Friendly staff and very clean property.

Leisure Self

10/10

Exceptional

28 Sep 2024

Oleksandr

Very cozy.

10/10

Exceptional

21 Sep 2024

Gedeon

I like everything about this hotel, good location and 30 minutes from Warsaw airport

Leisure Self

10/10

Exceptional

21 Sep 2024

Susan Ann

We really enjoyed our five night stay at the Hetman hotel. The room was big and very clean. We had little contact with the staff but when asking for extra pillows they were brought to the room within ten minutes. Excellent breakfast buffet with a very polite, hard working waiter.The area was around the hotel interesting with several museums and beautiful churches. Great tram and bus service to all areas. The hotel is excellent value for money.

10/10

Exceptional

21 Sep 2024

Yefim

Very good!

4/10

Poor

18 Sep 2024

Ilona

Nice and efficient staff.
But the bathroom fixtures are very old and the towels are old! The hotel is located next to a bar so there was noise until 5am.

10/10

Exceptional

12 Sep 2024

vira

Nice and clean

10/10

Exceptional

30 Aug 2024

Andrii

Very nice and pleasant place to stay! Comfortable bed. Convenient chair and table as a workplace. The room has a refrigerator.

Business Family

10/10

Exceptional

16 Aug 2024

chenrui

环境不错，层高较高，好评

Leisure Partner

10/10

Exceptional

06 Aug 2024

Meghan

We had a great stay! 10 minute walk to PGE Stadium about 20 minutes to Old Town Warsaw. Staff was very helpful and friendly.

Friends_and_family Friends

6/10

Pleasant

02 Aug 2024

Karen

Not a great stay

We were not impressed with service. Breakfast was difficult as food selections were not labeled and staff did not speak English. I tried asking for a fork and that was a problem. Staff were not attentive when things ran out at buffet. Neighborhood is quite far from the center of the city. We had constant problems with our room keys and staff kept insisting it was our fault. Not our best experience.

Partner

8/10

Excellent

05 Jul 2024

Rebecca

Great hotel

This is a really nice hotel. I really appreciated the staff allowing me to check in early after traveling for almost 24 hours. The room is comfortable and the breakfast buffet was very good. It’s in a good location - not too far from Old Town and very close to Warsaw East train station. I’d highly recommend and would definitely stay here again

Self

10/10

Exceptional

02 Jul 2024

Slawomir

Convenient location. Budget stay. 👍

Budget stay. Close to the Metro Wileńska. Noce spacious room. Good breakfast. Problem free stay. Thanks.

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

piotr

Just great

10/10

Exceptional

01 Jun 2024

Taras

Nice and clean room. Very good service. Delicious breakfasts. The only thing missing was a refrigerator in the room.

Leisure Self

10/10

Exceptional

23 May 2024

Amit

Highly recommended

Excellent hotel. Better than some 4 star hotels we stayed in.Initially We booked only 3 days but after the first day decided to extend our stay to all 9 days we visited Warsaw. Except from being somewhat oldish, in every other aspect the hotel was great. Clean, specious room, excellent breakfast to our taste, and great location 4 min. From Wilenski station with metro,tram, busses and suburban train. Only one station ride, to the old city center.

Partner

10/10

Exceptional

10 Apr 2024

Yefim

very good.

Leisure Self

10/10

Exceptional

01 Jan 2024

martin

Mini break at twixmas

A very spacious room and lovely shower, tea and coffee making facilities and mini fridge also. The hotel was very clean and very warm throughout, our room had air conditioning too. The buffet breakfast was very plentiful and very tasty and had a mix of cold meats, cheeses and eggs together with warm options of eggs and sausages finished off with a selection of fruit, cakes and fillled pancakes. The hotel was a 25 min walk into Old Town and was in a short 5-10 walk of various tram, metro and bus stops to take you to any part of the city at very cheap cost and very reliable service. There was a shopping centre 5 mins walk away with a number of shops, fast food and a large supermarket. Overall a very enjoyable short family stay

Partner

6/10

Pleasant

30 Sep 2023

Joanna

Spotlessly clean hotel in a convenient location. Staff not overly friendly, and despite asking twice, they would not let us have an extra pillow! Breakfast was basic, but acceptable and the bakery accross the main road was far superior for a croissant or sandwich if your booking didn't include breakfast.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2023

Geoffrey

Perfect

Everything was perfect. The check-in at reception for our early arrival was cheerfully accommodated; the room was as described with good condition furniture and carpeting; the breakfast was one of the best we have ever experienced in continental Europe with a great selection of meats, cheeses, salads, a hot selection; fruit; and friendly buffet staff. Very close to public transport and ideal for close access to the city. We would definitely stay with Hetman Hotel again, and would recommend them.

Partner

8/10

Excellent

20 Jul 2023

David

Clean but basic room, didnt see any gym/spa etc which is fine for a city break for us. Location excellent for stadium, not too far to walk for old town.

Partner

10/10

Exceptional

07 May 2023

Pavel

excellent!

Leisure Family

10/10

Exceptional

04 May 2023

Anne

Good location!

Very comfortable hotel in a great location with a reasonable walk to the Old Town or Zoo. Staff was friendly and efficient. Excellent breakfast. Quiet.

Self

10/10

Exceptional

05 Mar 2023

Krystyna

The room was surprisingly large for 3 adults. We could use another chair while staying five days but we were very pleased overall. Breakfasts were excellent and staff very accommodating. Parking not for the faint of heart😉

Business_and_leisure Family

10/10

Exceptional

18 Jan 2023

Andrew

While the décor is dated the rooms are well maintained and spacious with high ceilings. The bed is quite comfy and there is no street noise; assuring a good night's sleep. The only minor negative is the room cleaning is a bit aggressive even when you hang the do not disturb sign. The area is safe but boring with most good restaurants, cafes and shops two tram stop away in old town. However, there is a handful up the street across from the hotel but it's somewhat of a hunt. For the price you really can't go wrong and I certainly was happy with my stay.

Leisure Self

4/10

Poor

05 Sep 2022

Edward

Hotel is dated. Beds are too small and uncomfortable.

Leisure Self

10/10

Exceptional

21 Mar 2022

Verified traveler

7-nights stay

Stayed for 7 nights, overall good stay, excellent customer service and friendly staff. Did not use breakfast (pay extra). Comfortable beds, spacious, clean room. Mini fridge and microwave in the room would have been very useful. Otherwise, satisfied and would recommend this hotel.

Friends_and_family Family

8/10

Excellent

19 Mar 2022

Tetyana

All aspects are very nice

The hotel is very nice, very friendly staff, very big rooms and very clean everything

Friends_and_family Family

8/10

Excellent

10 Mar 2022

Tanya

Nice place

10/10

Exceptional

01 Dec 2021

Hayden Lee

Great stay. Very helpful staff and good breakfast. Room was spacious and tidy. The only downside was the lack of a room safe (despite this being in the original offer).

Leisure Self

6/10

Pleasant

30 Oct 2021

Tareq

regretfull

regretfull

Self

10/10

Exceptional

19 Sep 2020

Louise

Great stay in the Hetman

Our third stay in Hotel Hetman. Nice spacious room (as usual). Friendly staff (as usual). Breakfast served wrapped in clingfilm but same choice of food as in previous years. My favourite hotel in Warsaw.

Friends_and_family Family

8/10

Excellent

20 Nov 2019

Verified traveler

Really grumpy staff, but hey, it was 1am, so maybe that's it.

Business_and_leisure Self

10/10

Exceptional

31 Oct 2019

Herman

Basics all done right

Hotel Hetman has done all the basics right. Good bed, Good shower, clean room, very good breakfast.

Business

8/10

Excellent

28 Sep 2019

Stephen

It was a good price and clean enough. About 20 mins walk to the old town. Not bad but nothing special.

Partner

8/10

Excellent

22 Sep 2019

Verified traveler

The hotel was in a good location with easy access to trams and metro
The hotel is clean but a bit out dated
Breakfast had a good choice
It would have been good if there had been a bar in the hotel
As it was wet a couple of the nights so staying in would have been nice

Leisure Friends

10/10

Exceptional

14 Sep 2019

Verified traveler

Nice, spacious rooms. Tea and coffee making facilities. Easy access to Metro, tram and bus. Nice breakfast buffet. Laundry service.

Leisure Family

8/10

Excellent

03 Sep 2019

Verified traveler

Location was excellent for us. Nearby cafe and restaurants were great.

Leisure

8/10

Excellent

11 Jul 2019

Dipankar

Dipankar

Good hotel . The room was bigger than i expected, so it was a positive surprise.

Business

8/10

Excellent

16 Jun 2019

Alan

Good Hotel.

Located in a fairly quiet area but close to a tram stop with connections to the old town. Also close to a metro station. Clean room with air conditioning. Good wifi connection. Good breakfast.

Friends

10/10

Exceptional

09 Jun 2019

Verified traveler

Excellent location...an easy tram ride into Old Town (one stop) and an excellent breakfast (39 plz or $10 US)...

Leisure Self

6/10

Pleasant

08 Jun 2019

Verified traveler

Did not stay long

Not so hot location and shabby hotel

Partner

8/10

Excellent

05 Jun 2019

Verified traveler

I just use to sleep. But I like how people treat us.

Leisure Family

8/10

Excellent

21 May 2019

Verified traveler

Very clean throughout and very helpful staff. Highly reccomend. :)

Leisure Partner

10/10

Exceptional

19 May 2019

Elisabetta

Couldn't have asked for better.

My two cousins and I stayed at the Hotel Hetman for 3 nights and we're very much impressed with the cleanliness of the whole hotel, the friendly staff and the generous buffet breakfast. We all agreed that we'd happily stay there again if we were ever to return to Warsaw.
Compliments to all the staff for making our stay both comfortable and welcoming.

Family

6/10

Pleasant

24 Apr 2019

Verified traveler

Old Town preferred

not the best location . . . did not amaze

Partner

10/10

Exceptional

08 Apr 2019

Verified traveler

A good hotel, inexpensive, clean and close to public transport. Central but not too touristy with plenty of Polish guests.
If you’re looking for a comfortable , decent sized room , with all of the above,Hotel Hetman ticks the box.

Leisure Self

10/10

Exceptional

05 Apr 2019

GRANT

Hetman stay warsaw

Good standard art deco themed hotel good sized room and bathroom good bed easy access to metro for getting about town friendly smart efficient staff great selection buffet beakfast

8/10

Excellent

04 Apr 2019

Verified traveler

Warm and cosy room for my stay in March. Nothing was too much trouble. Requested extra pillow and blanket which was duly delivered to the room.
On the whole staff were pleasant and helpful.

Leisure Family

8/10

Excellent

23 Mar 2019

Verified traveler

Just a short tram or underground ride into the city centre or Old Town. Overall, very clean and well maintained.

Leisure Friends

10/10

Exceptional

16 Feb 2019

Verified traveler

It was my second time to stay at this hotel. Everything was working well.
I have a suggestion to make in regards of non smoking rooms. Sometimes guests do not respect the rules and smoke in their rooms leaving the room to smell like nicotine. We had that issue with our room ,however the staff managed to change this room for us. Thank you.

Business_and_leisure Partner

8/10

Excellent

12 Feb 2019

Verified traveler

Quiet place close to shopping Center Gallery. Good location close to the Old town. Excellent breakfast choices. Friendly staff. Clean and nice place

Business_and_leisure Self

10/10

Exceptional

17 Dec 2018

Verified traveler

Nice hotel, cosy rather than trendy. Breakfast was very good, but thought the hot food could have been hotter. You can walk into the Old Town but for about £1.50 you can buy a day ticket that covers all modes of transport.

10/10

Exceptional

28 Nov 2018

Verified traveler

Located about a 25 min walk across the bridge from Old Town.
Trams , buses or Metro are available.
We stayed for 3 nights. Room and breakfast excellent.
Staff very helpful.
Would certainly use this hotel again.

10/10

Exceptional

27 Nov 2018

Verified traveler

Very clean and comfortable at a very reasonable price, close to the Wilenski shopping centre and bus / tram and metro stops, all of which are easy to use.

Breakfast is buffet style and plenty of it, and you only pay if you have it, also reasonably priced at circa £8 / PLN 39.

My second stay in Warsaw, both at Hetman, and if I return, which I hope to, I'd stay there again.

10/10

Exceptional

21 Nov 2018

Doug

It’s a great hotel within walking distance of the Old Town, but it’s a long bridge across the Vistula.

Leisure Self

4/10

Poor

10 Nov 2018

Anita

Hotel staff at the reception didnt have our reservation, took ages to find it, we thought we wouldnt get a room to stay, very annoying when you are tired after the journey and just want to get into your room and relax

10/10

Exceptional

05 Nov 2018

Seb

A pleasant American style hotel with comfortable rooms and friendly staff.

10/10

Exceptional

04 Nov 2018

Barbara

Professional and helpful staff. Excellent breakfast.

10/10

Exceptional

02 Nov 2018

Barbara

Super place to stay at

Location superb,friendly and helpful staff,big rooms.Amazing breakfast.

Partner

4/10

Poor

23 Oct 2018

Elaine

Not a tourist friendly hotel.

There is no restaurant and there are no restaurants near by. Only one staff member spoke English. Staff unfriendly and not helpful. A/C barely worked.
I would not recommend this hotel. Very disappointing.

Partner

8/10

Excellent

12 Sep 2018

Charle

A little bit far from the city center, but with Uber we could overcone

10/10

Exceptional

03 Sep 2018

Adrian

Pleasant stay in Warsaw

Easily booked on Expedia, including a transfer direct from Modlin Airport to the Hotel. A high standard of English was spoken by the reception and breakfast staff, an added bonus as I have limited basic Polish!

This was an excellent value for money hotel, everything was clean, comfortable and well organised.

Whilst it's a little way from the \"old town\" and city centre, it's just around the corner from the \"Wilenski\" Metro / Tram / Bus stop, all of which are easy to use. A day ticket for zone one is only PLN15. That said, walk across the river bridge for a great view of the old town and you'll be there in under 30 mins.

Warsaw East (Wschodnia) is about 15 mins away by foot and if you are travelling to Gdansk, Krakow, Bialystock for a day trip most of the trains stop there too.

Breakfast is charged separately at PLN39 per day, plenty of choice too!

There's no actual bar within the hotel, however there is one practically next door or try the \"Absurd\" bar on a nearby side street for an outstanding range of Polish beers.

I'd certainly stay here again!

10/10

Exceptional

27 Aug 2018

Anna

Superb location, quiet and clean. Delicious breakfast.