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The Carlyon Bay

Plymouth · United Kingdom

Sea RoadView location

9.4/10Excellent477 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.0/109.0
Condition9.2/109.2
Location8.8/108.8
Neighborhood9.2/109.2
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Carlyon Bay

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and an indoor pool.

This Art Deco hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Enjoy Regional cuisine at Bay View Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service.

Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Stay in one of 86 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected.

Read more about this hotelShow less

With a stay at Carlyon Bay Hotel in St Austell, you'll be near the bay, within a 10-minute drive of Eden Project and Kidzworld. This family-friendly hotel is 0.5 mi (0.8 km) from Crinnis Beach and 1.5 mi (2.5 km) from Pinetum Park and Pine Lodge Gardens.

Stay in one of 86 guestrooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with disabilities must contact this property in advance to discuss the individual requirements.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 18.5 for adults and GBP 9.25 for children
    • Crib (infant bed) fee: GBP 100.0 per night
    • Rollaway bed fee: GBP 100.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    Slovak

    Lithuanian

    English

    Polish

    French

    Romanian

Nearby attractions

Crinnis Beach 0.6 km / 0.4 mi
Kidzworld 1.2 km / 0.8 mi
Charlestown Harbour 1.5 km / 1 mi
Charlestown Beach 2.1 km / 1.3 mi
Pinetum Park and Pine Lodge Gardens 2.5 km / 1.5 mi
Spit Beach 2.6 km / 1.6 mi
Cornwall Football Golf 2.9 km / 1.8 mi
Duporth Beach 3.3 km / 2.1 mi
St Austell Leisure Centre 3.9 km / 2.4 mi
Porthpean Beach 3.9 km / 2.4 mi
South West Coast Path Section 33 Trailhead 4 km / 2.5 mi
Eden Project 4.3 km / 2.7 mi
St Austell Brewery 4.6 km / 2.8 mi
Marsh Villa Gardens 4.6 km / 2.9 mi
Cornwall National Landscape 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 86
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Bellboy service
Show 29 more facilities & services
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Banquet hall
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playground
  • TV lounge
  • Sauna
  • Steam bath
  • Spa treatments
  • Breakfast
  • Snacks
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • Mini golf
  • Golf
  • Tennis
  • Golf practice facility
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    The Carlyon Bay

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE SEA VIEWDouble or Twin • DELUXE SEA VIEWDBT.DX-VM

    Photos are not available for this room type.

    The Carlyon Bay

    Double or Twin DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    The Carlyon Bay

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH VIEWSDouble or Twin • SUPERIOR WITH VIEWSDBT.SU-WV

    Photos are not available for this room type.

    The Carlyon Bay

    Double or Twin SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM

    Photos are not available for this room type.

    The Carlyon Bay

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SEA VIEWDouble or Twin • SEA VIEWDBT.VM

    Photos are not available for this room type.

    The Carlyon Bay

    Double or Twin SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    The Carlyon Bay

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    The Carlyon Bay

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE SEA VIEWDOUBLE • DELUXE SEA VIEWDBL.DX-VM

    Photos are not available for this room type.

    The Carlyon Bay

    DOUBLE DELUXE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Carlyon Bay

9.4
Excellent
477 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
9.2 /10
Location
8.8 /10
Neighborhood
9.2 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
31 Jul 2026
John
Really nice first class hotel everything as you would expect for the money
Nothing to complain about great breakfast great staff
Not cheap but worth it
10/10
Exceptional
12 Jul 2026
Angela
We loved everything about this hotel and the staff were all so welcoming and professional. I can not fault it.
Family_with_children
10/10
Exceptional
03 Jul 2026
Nigel
We have visited this hotel on a number of occasions and the service, friendliness and professionalism of the staff remains consistently excellent. We also like that management staff are visible, accessible and approachable. The hotel itself is extremely clean and well appointed, the Spa is excellent with a wide variety of treatments. I can highly recommend this hotel.
Partner
10/10
Exceptional
11 Jun 2026
Thalia
I truly enjoyed my stay here, the ammenities were well kept and clean, the staff were very attentive and friendly, the spa facilities were great, the food was delicious and of course the views were breathtaking.
Self
8/10
Excellent
08 Jun 2026
LEE
Very nice hotel, good food too. Would of been ideal if the leisure facilities where open for longer as due to work schedule i couldn't use them as much as I hoped.
Self
10/10
Exceptional
05 Jun 2026
Alise
Would recommend the hotel 100% stuff was very welcome and supportive and actual hotel is very fabulous !
Partner
10/10
Exceptional
31 May 2026
Simon
Great quiet location and very welcoming with good spa facilities
Partner
10/10
Exceptional
28 May 2026
Jeff
Great hotel hence I always stay here
Self
10/10
Exceptional
20 May 2026
Kimberly
I ended up booking this on a lark, and what great fortune it was! The location, the attention to details, the fluidity of welcoming attentive and informative staff to impeccable grounds, made it a memorable stay. They combine high end service w/ a feeling of being at home, I will most definitely be booking with them again. Highlights: Spa inclusion w/ room stay (sauna, steam bath all pools especially heated outdoor!) location: coastal pathway to St Charles. Nature walks, no cars to everything I wished to visit. Fabulous ⭐️⭐️⭐️⭐️
Self
10/10
Exceptional
03 May 2026
Yvonne
Staff in the restaurant/spa bar/spa were really helpful and pleasant. The indoor pool was great. Sadly we didn't get to use the outdoor pool as it rained but it did look very nice. View from our room was lovely too.
We booked breakfast on one day but found it too much after dinner the previous night.
We ate at taste of Cornwall one night. The food was very good but the room was very dark and the music stopped a couple of times and nobody around to turn it back on, so lacked a nice ambience.
Partner
10/10
Exceptional
13 Apr 2026
janet
Wonderful hotel and staff. Would highly recommend a room with a seaview as the scenery is stunning!
10/10
Exceptional
13 Apr 2026
janet
Wonderful hotel and staff. Would recommend a room with a sea view as the scenery is stunning!
10/10
Exceptional
19 Feb 2026
Jeff
Great hotel & staff
Self
6/10
Pleasant
13 Feb 2026
Alexander
Room was next to extractor fan didn't get a good nights sleep
Partner
10/10
Exceptional
22 Dec 2025
Paula
A beautiful hotel in a stunning location, presented with art deco design, high standards of cleanliness everywhere. All staff were welcoming, although we felt Josh & his team in Terrace bar went beyond to welcome. A wonderful vibe with all staff.. room spotless, bed super comfy, spa very relaxing
Leisure Partner
10/10
Exceptional
29 Oct 2025
James
100% spotless
Self
10/10
Exceptional
01 Oct 2025
Shoaib
Brilliant
Business Self
10/10
Exceptional
10 Sep 2025
Sarah
Spa and gym lovely. Top tier biscuits available in room
Business
8/10
Excellent
03 Sep 2025
Sandra
Completely mixed experience first of all i will start with the positive

Customer service couldn't be better staff were always friendly and helpful,particularly the male staff member working at the taste on Monday evening sorry i didn't get his name.

Relatively good value for money when you consider all the amenties and the views.

The afternoon tea was incredible!

Garden maintenance was wonderful lots of stunning flowers,outdoor and indoor pool were lovely and warm

Onto the negatives;

The room being somewhat of an old building was covered in dust, the bed wasn't particularly comfartable though i can appreciate everyones firmness/softness level may differ

Curtains covered in stains which you wouldn't expect from a high end hotel and the shower and bath took quite a while to warm up.

The views from the back are stunning but inland you are looking at flooded roofs and cables (would reccomended upgrading for better scenery)

The breakfast was just awful one day the sausages tasted like water the next burned and dry, toast is made fresh but always cold i suggest a make your own toast option may be better, it could easily be compared to a budget breakfast infact i have had better there (the vegetarian option at the taste was a big hit though)

To sum up I'd probably try again with a larger room but skip the breakfast

Location wise carlyon bay beach is nearby and had lots of nice food options, lost gardens of helligan,eden project, charlestown etc also local


Self
8/10
Excellent
03 Sep 2025
Geeta
Lovely hotel. Comfortable stay, great food
Business
10/10
Exceptional
28 Aug 2025
Neil
Loved location facilities all of it
8/10
Excellent
20 Aug 2025
Keith
The property is in an excellent location close to the beach. The staff are friendly and attentive, and the cocktails are some of the best anywhere.
Our biggest disappointment was the room. It was quite small and there was no air conditioning at a time when the humidity was at its highest. There was a fan but that was useless because it was so noisy. We also reported that the extractor fan in the toilet wasn't working which added to the heat, but it never got repaired. When we left i asked if they had rooms with aircon and was told yes they do have some. When paying over £625 a night for accomodation, food and drink, I would have expected at least that!
Leisure Partner
10/10
Exceptional
18 Aug 2025
Verified traveler
Beautiful hotel with a spectacular view of the coastline. Service was brilliant and we loved how family friendly the hotel was. Would happily come again
Friends_and_family Family
10/10
Exceptional
09 Aug 2025
Nicola

Whats not to love

Always a perect stay, love it here. Comfy bed, great location and great food.
8/10
Excellent
05 Aug 2025
Michael
Lovely property. Well maintained, beautiful landscaping. Room was nice, a little warm but hotel provided fans. Would have liked to have planned a spa day, but they were fully booked. Food was wonderful, especially breakfast. View of bay was excellent. Staff were incredible and professional. Lasting memories for our few days we spent there.
Leisure Partner
10/10
Exceptional
05 Aug 2025
Lisa
Love this hotel!
Business Self
10/10
Exceptional
30 Jul 2025
Glynis
Hotel was excellent
Leisure Family
10/10
Exceptional
21 Jul 2025
Laura
Lovely and quiet hotel with great sea view. The bed was super comfortable and the staff was very friendly! Some interior and the outdoor pool area could be more modern, in my opinion. The breakfast was good, but could have had more options to choose from. Besides that, everything was excellent! Thank you so much!
Leisure Self
8/10
Excellent
20 Jul 2025
Rebecca
The staff definitely make this hotel, they were very helpful/friendly/welcoming. The facilities in my room were excellent, however there was a lot of noise from the kitchen/restaurant downstairs- It only bothered me a little. Overall a positive experience.
Leisure Self
10/10
Exceptional
12 Jul 2025
abbie
Great staff and my husband had the best fillet steak he has ever eaten.
Leisure Partner
8/10
Excellent
04 Jul 2025
Situ

A mini break

The room I stayed in had no air conditioning so had a few nights of uncomfortable sleep.
I was not aware at the time of booking that not all rooms had air conditioning in them .
Staff were very helpful & friendly & service was exceptional.
Friends_and_family Family
10/10
Exceptional
01 Jul 2025
Callum
This is an amazing hotel....heated outdoor pool, spa, 1 min walk from a cliff view, 5 minutes from a beach. The staff are all so nice and friendly the only negative thing i have to say is the shower in the room was terrible.....better off showering in the spa showers
10/10
Exceptional
18 Jun 2025
Patrick
Just what a hotel should be like. Great area, great service, food was lovely! Room was good, shower brilliant and very clean overall. Great service, highly recommend!
Business
8/10
Excellent
11 Jun 2025
Stephen
Property was very nice, but I think it would look a lot better if they cut all the ivy-which is all over it at the back there was no glass in the bathroom to rinse your mouth with and there is no shelf to put all the towels on. They are just shoved on top of a radiator overall not what I expected sorry.
Business_and_leisure Self
10/10
Exceptional
06 Jun 2025
Barrie
Stunning views. Excellent facilities. Comfortable beds. Warm outside clifftop pool. Food excellent and good value. Suited my limited mobility as everything conveniently located. Will be going back.
Leisure Partner
6/10
Pleasant
31 May 2025
Gillian
I had a single room and it was too hot - needs air conditioning, I couldn’t sleep. Also poor mattress. I was due to stay another day but am exhausted. Plus no refund for extra day!!
Breakfast was normal 2-3 star buffet. Luke warm.
Leisure Self
10/10
Exceptional
25 May 2025
Gemma
Lovely hotel and spa, only down side would be not being able to us the pool and gym before 8am.
Leisure Family
8/10
Excellent
11 May 2025
kathleen
Excellent service from staff polite and very helpful, had a single room it was clean and serviceable but slightly overpriced however I would be happy to stay again
Leisure Friends
10/10
Exceptional
27 Apr 2025
sarah
This is a beautiful hotel with fantastic staff …. We can’t fault it at all!
10/10
Exceptional
25 Apr 2025
Mark
We had a lovely stay in a standard double room with sea view. The room was very clean and comfortable.

The outdoor pool was lovely to swim in on a fairly cool April day, and the rest of the spa was great too.

Breakfast was excellent - a very wide range of options including freshly cooked full Cornish. The coffee was rather weak, that's personal taste and the only thing I wouldn't have again.

We loved the location. We wandered to Carlyon Bay, and along the coastal path - Charlestown harbour is only 15-20 minute walk to the west. Such a beautiful place for a night away. Very convenient for the Eden Project.

The staff in all areas of the hotel were very friendly, polite and attentive.
Leisure Partner
8/10
Excellent
12 Apr 2025
Martyn

Lovely location

It’s a long trip down , but lovely hotle staff and went above a beyond to help you .
Self
10/10
Exceptional
26 Mar 2025
Calum

Amazing

This place is incredible, and now my favourite UK hotel. The staff are amazing, food is incredible, and rooms are comfortable. The spa is excellent too!
Business
10/10
Exceptional
16 Mar 2025
Verified traveler
Great hotel, amazing location, fab facilities. The staff were all very attentive and helpful. Really enjoyed our stay.
Partner
10/10
Exceptional
10 Feb 2025
Ray
Fantastic hotel, great food, and our room had the most amazing view of the coastline.
Partner
8/10
Excellent
25 Jan 2025
Karen
Beautiful hotel, lovely rooms that are spotless with a stunning view. All staff were lovely and attentive. Enjoyed a great lunch with a view. Would come again
Partner
10/10
Exceptional
20 Jan 2025
Juanita
Beautiful, elegant hotel with lovely public rooms, ie bar, restaurant. My room had a great sea view. The wall paper was a little dated, but nothing to worry about. When I ran a bath the water was brown - I guess because of either old pipes or recycled rainwater? But it would have been good to have a note explaining it in the bathroom, so I felt reassured to take my bath (I didn't!). Staff were exceptionally nice and helpful on the whole. The views, the walks and the convenient sporting equipment were great, looking forward to using them next visit.
Leisure Family
10/10
Exceptional
19 Jan 2025
nicholas

Weekend away

Amazing place, friendly staff and great facilties. Even given a free upgrade to sea view room.
Partner
6/10
Pleasant
17 Jan 2025
Glen

Great but with one complaint.

A beautiful location and a clean tidy hotel. The food was amazing and the staff were very professional. My only gripe was that the walls were extremely thin on adjoining rooms meaning I could hear everything from both sides…. Conversation, kettle, nocturnal activity you name it.
Try to request a room which doesn’t have this as it was really bad.
Avoid room 102!!!
Business
10/10
Exceptional
28 Dec 2024
Pauline
Luxurious hotel with the most amazing views. Try to get a sea view because it’s well worth it.
Leisure Friends
10/10
Exceptional
13 Dec 2024
C

Beautiful hotel with really friendly staff

Beautiful hotel with really friendly staff would recommend.
Self
10/10
Exceptional
06 Dec 2024
Carl
Excellent service across all areas from bar, dining to reception
Business
10/10
Exceptional
22 Nov 2024
James

Cornwall 24

This is one of the few hotels that I stay in, where the quality of service just gets better and better, the room was great as is the quality and options on food, very central in terms of Cornwall. Only gripe is the bin on the bathroom had not been emptied from the previous occupant.
Self
10/10
Exceptional
17 Nov 2024
Deborah

A relaxing stay.

All members of staff were so smiley and helpful. The chef was very supportive with allergies and worked out a menu suitable for dairy/soya free which was very kind and hopefully next time we can try it out as this time we are out. They cooked a beautiful dairy free breakfast for her. The breakfast buffet was beautiful and all delicious. The spa was amazing, loved the fact that no children were in there which made it a very relaxing experience. It is 10 minutes walk to a beautiful beach. The hotel is gorgeous and we will definitely visit again.
Friends_and_family Family
6/10
Pleasant
16 Nov 2024
Sarah
Building work next morning in the room two doors away wasn’t great
Business Self
10/10
Exceptional
11 Nov 2024
Keith
Moneys worth
Business Self
10/10
Exceptional
04 Nov 2024
DEBORAH ANNE
Lovely stay and lovely spa area
Business
10/10
Exceptional
16 Oct 2024
Scolmore

Top class!

The Carlyon Bay is top class. Super attentive staff and very comfortable too.
Business
8/10
Excellent
06 Oct 2024
Leo
Good service, nice pool and spa. Rooms a little dated, but ok. Fantastic breakfast. They have lots of EV chargers which is great (although not the cheapest).
Leisure Family_with_children
10/10
Exceptional
15 Sep 2024
Lisa

So comfortable we hated to leave.

Wonderful stay. Had all of the amenities we needed. Convenient to all of the sites. Restaurant choices were plentiful. Food was delicious. We were so relaxed we did not wan to leave.
Friends_and_family Family
10/10
Exceptional
04 Sep 2024
Vanessa
Beautiful and very pleasant stay
10/10
Exceptional
21 Aug 2024
SHARON

3 COURSE SUPER STAR SET MENU

The 3 course set menu was absolutely first class and a decent size glass of wine included.
Business
10/10
Exceptional
12 Aug 2024
Kevin
Lovely stay, very restful and relaxing
Leisure Self
10/10
Exceptional
08 Aug 2024
Nicola

One of the best

Always an amazing stay here, perfect hotel. Grrat location, helpful and friendly staff, great leisure facilities (I especially love the outdoor pool), fantastic food. Its all very good.
Business
8/10
Excellent
28 Jul 2024
David
Excellent all round until check out time when the bill was wrong in two places, not in my favour (unsurprisingly). Sorted but shouldn't have happened.
Business Self
10/10
Exceptional
18 Jul 2024
Dave
Fantastic place
8/10
Excellent
14 Jul 2024
Tina
Great location, amazing view and amenities, outdoor heated pool, tennis courts, golf course as well as spa facilities too.
Getting drinks in the bar was a bit slow 3 staff on duty at the bar, and all standing behind it. but only taking orders once their manager pointed out they needed to. Some guests had table service and others had to go up to the bar. No real reason as to why the difference in treatment of guests. Maybe inexperience more than anything.

Overall lovely place and would stay again.
Business_and_leisure Friends
10/10
Exceptional
07 Jul 2024
Louise
Excellent. Staff and facilities absolutely outstanding
Leisure Partner
10/10
Exceptional
26 Jun 2024
James
Great views, lovely room and nice extra touches
Leisure Self
10/10
Exceptional
21 May 2024
Rasha
Amazing place and staff are so nice room was clean with very nice view
Leisure Partner
10/10
Exceptional
20 May 2024
Anita
Fabulous staff. Couldn’t do enough for us. First class food and beautiful room. Wonderful facilities with a fantastic pool
Spotlessly clean everywhere. Will definitely return
Leisure Partner
10/10
Exceptional
18 May 2024
Elizabeth
Wonderful Hotel, with amazing facilities and friendly staff.
Partner
10/10
Exceptional
09 May 2024
Nasir
This ia an amazing place. From the minute we wallked in to the minite we left the levels of service was impeccable.
Lovely rooms, Top class Spa and pools. Delicious breakfat with a great variety and excellent, friendly and professional staff who look to cater for your every need.
I will definitely be back later in the summer.
Leisure Friends
10/10
Exceptional
05 May 2024
Verified traveler

Excellent seaside stay

Our first noisy room was changed by the helpful receptionist to a quite room with excellent views. Brilliant breakfast, indoor and outdoor pool, coastal path nearby - it is definitely worth coming back to Carlyon Bay Hotel again and again
Partner
10/10
Exceptional
04 May 2024
Nicola

Love, love, love this hotel.

I love this hotel, comfy beds, fantastic food, amazing views, love the pools, especially the outside pool. Easy access to the beach and coast path. Staff all very friendly and helpful. I always try to stay here when working in the area, although this trip was purely for pleasure.
Self
10/10
Exceptional
29 Apr 2024
Ian
Great location, wonderful views, lovely room and fabulous facilities.
Family
10/10
Exceptional
16 Apr 2024
Thomas
Service great
10/10
Exceptional
05 Apr 2024
Elizabeth
Brilliant overall stay. Stayed for 3 night, the room had a fantastic sea view and breakfast was excellent. Definitely recommend this hotel.
Partner
10/10
Exceptional
21 Mar 2024
Simon
Lovely nights stay for work. Peaceful and beautiful surroundings
Business Self
10/10
Exceptional
18 Mar 2024
Verified traveler

Business trip

Booked last minute for a business trip. Very comfortable and welcoming hotel in a great coastal location!
Business
10/10
Exceptional
11 Mar 2024
Wayne
Excellent hotel, attentive staff and lovely location. Will definitely be staying again. Should be a 5 star hotel!
Leisure Self
10/10
Exceptional
22 Feb 2024
Chris

Just an amazing stay. Highly recommend

Absolutely amazing. The best in this area. The facility’s are just amazing and spotless and so friendly. 5 stars allround
Self
10/10
Exceptional
19 Feb 2024
Paul
Wonderful hotel and a faultless experience. Everything you hope for when you book a break away.
Leisure Family
8/10
Excellent
17 Feb 2024
Waheed
Staff...Every member from front desk, facilities team ,Breakfast team to house keeping.
Amazing staff with all smiles and know how to treat clients.
10/10
Exceptional
24 Jan 2024
Matt

Nice

Great service, slightly over priced on the restaurant menu but bar menu suitable, steak a little too fatty but enjoyable
Business
10/10
Exceptional
10 Jan 2024
Jay

Stunning view

Lovely hotel. In great condition and the staff are friendly and attentive. Won't hesitate to return.

The only negative was that as my room was by the lift an early riser woke me at 5 in the morning. But can't complain too much.

The stunning view of the sea made the trip
Business
6/10
Pleasant
02 Dec 2023
Abbey

Wonderful Hotel

It was wonderful staff kindness! Food was great and rooms were nice maybe little small but still lovely! I had a wonderful time maybe I’ll come back again :-)
Self
6/10
Pleasant
12 Nov 2023
Rebecca
The room was lovely and everyone was very friendly when being greeted however when going for a meal group of other couples were very loud and we had to leave the resturant to enjoy the remaining time of the night together. The waiter was brilliant and did apologise but I feel if they respected the resturant our stay would have been better. Also we were informed the gold course would have a buggie we then got to the course and buggies were not permitted at this time. The hotel should be informed of this as this also disapointed us.
Partner
10/10
Exceptional
05 Nov 2023
Tanya

Beautiful

What a beautiful location. The hotel could not be in a better location. The team from reception to the grounds keepers were wonderful. What a perfect hotel
Self
10/10
Exceptional
05 Nov 2023
matthew

A beautiful gem

There are few places you could find more quintessentially English than a Seaside Hotel, The Carlyon Bay Hotel is exceptional, wonderful and timelessly beautiful. You will not find better customer service, spectacular views and a sense of quiet calm.
A little weekend break made very special by the staff, I could not fault a single thing ❤
Partner
10/10
Exceptional
31 Oct 2023
Ian
excellent
8/10
Excellent
26 Oct 2023
Colin

Excellent October stay

A really nice, pleasant 2 night stay in October. First time staying and a very warm welcome from all and throughout the service was excellent.
Tiny issue being the temperature a couple of times, once at breakfast and in the bar, a little overwhelming.
Cleanliness and appearance cannot be faulted.
Will look to stay again .
Friends_and_family Family
10/10
Exceptional
29 Sep 2023
Carl
Greets staff, excellent facilities and very comfortable
Business
6/10
Pleasant
15 Sep 2023
victoria
Bit tired and definitely caters for older clients
Partner
10/10
Exceptional
22 Aug 2023
Cherry
Super hotel, nothing was too much trouble for the staff, they were so welcoming. Facilities excellent, we parked up and didn't leave the local area, walked everywhere. Swimming pool, spa facilities and golf (nine hole and putting green) all included in the cost. Free bits for our daughter were a real bonus, she particularly loved the packed lunch! Hotel entertainment was really good quality as well, casino and having our caricature done were highlights.
Leisure Family
10/10
Exceptional
18 Aug 2023
Caroline

Very enjoyable stay

We had a lovely stay. The grounds and pool were wonderful. The restaurant staff were polite and attentive and the food was good.
Friends_and_family Family
10/10
Exceptional
04 Aug 2023
Steve
I liked the area and the views
Self
10/10
Exceptional
09 Jul 2023
Caroline
Lovely hotel and grounds. Food and service were very good although housekeeping knocked and entered our room without waiting for a response before we had even checked out or had breakfast at 9am! My husband leapt up to respond to the door and flashed her as she went to enter the room. Maybe wait until people check out to clean the rooms in future or at the very least give guests a chance to respond to you before you enter the room. It was a shock (probably for her too) but it did make us laugh!
Leisure Family
10/10
Exceptional
02 Jul 2023
Lizzie
Cannot fault this hotel at all. Beautiful surrounding. Impeccable staff that are there for all your needs. Cannot so enough for you. Beautifully decorated and clean throughout. Will be returning.
10/10
Exceptional
19 Jun 2023
Hugh
Beautiful views. Elegant public rooms. Charming staff
Leisure Friends
8/10
Excellent
05 Jun 2023
Verified traveler

Location and facilities over room

Lovely location, facilities, and friendly staff. Limited parking and decor could do with updating throughout. The room was quite small and stuffy (no air conditioning). Although the facilities made up for it, for the room quality, it is overpriced.
Partner

Location & surroundings

The Carlyon Bay
Sea Road, St. Austell, United Kingdom

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The Carlyon Bay

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