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Assava Dive Resort

Koh Tao · Thailand

22 1 Moo 3 Chalok Baan Kao Koh Tao Surat ThaniView location

9.0/10Excellent72 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition8.6/108.6
Neighborhood9.4/109.4
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Assava Dive Resort

Assava Dive Resort is a popular choice amongst travelers in Koh Tao, whether exploring or just passing through. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Assava Dive Resort.

Each guestroom is elegantly furnished and equipped with handy amenities. Recuperate from a full day of sightseeing in the comfort of your room, or take advantage of the hiking trails, diving. Discover all Koh Tao has to offer by making Assava Dive Resort your base.

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With a stay at Assava Dive Resort in Koh Tao, you'll be on the beach, within a 5-minute drive of Sairee Beach and Ko Nang Yuan. This beach hotel is 0.1 mi (0.1 km) from Chalok Baan Kao Bay and 0.1 mi (0.1 km) from Mae Haad Bay.

Make yourself at home in one of the 20 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Featured amenities include dry cleaning/laundry services, luggage storage, and a library.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Pool access available from 7:00 AM to 8:00 AM.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 7 AM - 8 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately THB 250 for adults and THB 250 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Thai

    English

Nearby attractions

Chalok Baan Kao Bay 0.1 km / 0.1 mi
Chalok Viewpoint 0.6 km / 0.4 mi
Shark Bay 1 km / 0.6 mi
John-Suwan Viewpoint 1.5 km / 0.9 mi
Sai Nuan Beach 1.8 km / 1.1 mi
Haad Sai Daeng Beach 2.3 km / 1.4 mi
Mae Haad Clinic 2.3 km / 1.4 mi
Mae Haad Bay 2.3 km / 1.4 mi
Mae Haad Pier 2.3 km / 1.4 mi
Aow Leuk Bay 2.4 km / 1.5 mi
Aow Leuk Beach 2.4 km / 1.5 mi
Shark Island 2.5 km / 1.6 mi
Jansom Bay 2.7 km / 1.7 mi
Tanode Bay 3.4 km / 2.1 mi
Island Muay Thai 3.6 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 20
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Hotel safeExtra charge
  • Garden
  • Terrace
  • Luggage room
Show 9 more facilities & services
  • Clothes dryer
  • Private beach area
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Breakfast
  • DivingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Assava Dive Resort

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Assava Dive Resort

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Assava Dive Resort

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW DELUXE BEACH FRONTBUNGALOW • DELUXE BEACH FRONTBUN.BF-DX

    Photos are not available for this room type.

    Assava Dive Resort

    BUNGALOW DELUXE BEACH FRONT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    DELUXE BEACH FRONT

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.BF-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDTWIN • DELUXE ONE BEDTWN.1B-DX

    Photos are not available for this room type.

    Assava Dive Resort

    TWIN DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Assava Dive Resort

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • BUNGALOW SUPERIOR WITH DOUBLE BEDBUNGALOW • SUPERIOR WITH DOUBLE BEDBUN.DB-SU

    Photos are not available for this room type.

    Assava Dive Resort

    BUNGALOW SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–9 • Adults: max. 9 • Children: max. 4
    Room type
    BUNGALOW
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: BUN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    Assava Dive Resort

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Assava Dive Resort

9.0
Excellent
72 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
9.4 /10
Amenities
8.4 /10
50 reviews shown
10/10
Exceptional
06 Jun 2026
Barry
Great location, fabulous bungalow and amazing staff. Dive centre is professional, fun and brilliantly well organised. Can’t recommend them enough. I did 2 specialty courses and 14 fun dives and loved every moment
Self
6/10
Pleasant
22 Apr 2026
Blair
Staff was hit and miss. Very limited breakfast selection. Pool was unusable a lot of the time due to dive courses. The diving was ok. But had probably 15 different dive masters. Some great. Some not so much
6/10
Pleasant
18 Mar 2026
Joanne
Property in need of updating. This could be a really great place as it has so much potential. The pool sunbeds are so heavy you can’t move them and the sunlounger cushions are ripped and dirty. The pool was clean and it is a shame because replacing all the sun lounger cushions and the cushions outside the room on the balcony would make the place feel more looked after instead of shabby. The room was clean and the beds were really comfortable. The shower is not seperate so the whole bathroom gets wet and slippy. Breakfast there was only 3 options to choose from. No breakfast station or options to get up and choose yourself. Location is good.
Partner
10/10
Exceptional
16 Feb 2026
Rebecca
Cottages were basic but clean and beds were comfortable. The location was fantastic, views were amazing!
10/10
Exceptional
15 Feb 2026
Frankie
Everything was amazing! The cleanliness was on point inside and out of the accomodation and we just absolutely loved our entire stay! Thank you! 😊
Leisure Partner
10/10
Exceptional
13 Feb 2026
Kim
Wonderful bungalow, clean, comfortable, cold AC, hot shower, great decks right at the sea. Nice staff.
10/10
Exceptional
28 Jan 2026
Debbie C
The room was good value and the resort was lovely. The TV gave us some issues and the wifi was difficult to connect to but overall a great experience! Would stay again.
Leisure Friends
6/10
Pleasant
09 Mar 2025
Alexandra
Did the job. Rooms were clean but very dated. Breakfast choices very limited, especially for vegetarians. All needs updating and upgrading for the price you are paying. Close to beach but beach needed cleaning.
Partner
10/10
Exceptional
22 Nov 2024
Verified traveler

Chilled, quiet and very laid back

I loved it here, my second time as a solo traveller, I felt safe at all times. Everyone was so friendly and helpful, a few minutes walk to good restaurants, great coffee place, atm and shops.
Everything you need for a relaxing time, I would recommend.
Self
10/10
Exceptional
14 Nov 2024
Ram
went diving in Koh Tao, Thailand through Assava Dive Resort. Beautiful accommodations and right off the ocean. Felt like paradise. I signed up for my open-water scuba diving PADI course with Steven Crane. An amazing teacher and explained everything. He removed the fear and hesitation I had about diving. I felt completely safe under his hands and he was with me for every dive. I loved it so much that I signed up for the advanced PADI open water course, and did ten dives with Steve. Brilliant experience and profound when I swam with a whale shark.
Leisure Self
10/10
Exceptional
30 Aug 2024
dennis
Great spot with friendly staff.
10/10
Exceptional
21 Aug 2024
Nattika
We are a mom-daughter duo from the US. A great stay. The bungalows are older but clean. Bed very comfortable and AC works very well (this is important due to the heat). Restaurant serves delicious food (all meals) as well as great views. The dive shop on site is super convenient with a lot of great excursion offerings. We look forward to coming back to Assava again for future diving classes and programs.
The hotel offers free shuttle to and from the pier as well as motor bike rentals. The resort is also walking distance to the beautiful Shark Bay where snorkeling was absolutely fantastic (sea turtles!!)
Staff friendly and kind.
Family
10/10
Exceptional
06 Mar 2024
Paulo
Beachfront resort with spacious, comfortable rooms. The food at its restaurant is excellent, and there are several other good options nearby. A highlight is the area with view to the bay, where I used to eat and relax in the evenings. The swimming pool is also nice, albeit sometimes shared with diving classes.
10/10
Exceptional
16 Feb 2024
Michelle

Deluxe garden twin

Room was very comfortable, AC worked well, wifi was good. Restaurant food was ok, I enjoyed the restaurants down the street better. There's a 7-11 and a pharmacy down the road along with 2 ATMs. Lots of restaurants in the street. I stayed 8 nights and went diving 6 days. Great instructors and divemasters. Located in a quieter area compared to Sai Ri Beach and I much prefer it. Diving was in small groups (3-18 people?) as opposed to crazy large groups (looked like 30-50 people?) at Sai Ri Beach. I liked the personable atmosphere where you get to know everyone you are diving with and you also get to know your divemasters. I would definitely go back.
10/10
Exceptional
14 Feb 2024
Frank
This was one of our favourite stays while in Thailand for 3 weeks. We stayed in quaint, rustic bungalows. Very picturesque setting, located in beautiful bay. Great little restaurant & bar on site has great food and drink, very reasonable but if you want something else there are places within walking distance. We did intro dive with the resort dive operation - a superb experience - well worth considering if you are staying there. You don't have to be a diver to enjoy this resort. Staff is great. If time was our own we would have extended our stay. Highly recommend for people who don't make a habit of looking for where to assign demerit points - its not perfect but it is beautiful.
Leisure Family
6/10
Pleasant
11 Sep 2023
Andrew

Average

The main focus here is diving. Not food, drink or the rooms. We stayed at probably the best chalet (by the beach) and it was small, basic and the a/c couldn't keep up with the modest heat. We had to pay for an upgrade as the \"delux\" chalet was a cupboard. Unfortunately, if you stay at a dive resort, they're nearly all like this
Partner
10/10
Exceptional
14 Feb 2023
david
Great place . I can’t say enough good things . The staff was awesome. location perfect . Awesome dive instructors . Amazing value
Leisure Self
10/10
Exceptional
11 Feb 2023
Dustin
Very friendly and helpful staff. Dive masters and instructors were very patient and kind. Will return here on the next trip!
Leisure Friends
8/10
Excellent
03 Mar 2020
Toni
Had a lovely stay at this resort in a beachside deluxe bungalow which was beautiful, right next to the sea. Area is quiet as I wanted but plenty of restaurants and bars nearby.
My only complaint would be that you only get to choose one thing off the breakfast menu, meaning you can’t have fruit and egg or egg and toast with jam, I have been travelling for nearly a month now and this is the only time I have found this.
Self
8/10
Excellent
26 Jan 2020
Ernie
Nice location. Good Dive facilities and personnel. Hotel Service was not quite as friendly by Thai standards. Rooms were adequate for the price.
Self
10/10
Exceptional
26 May 2019
Verified traveler
Very peaceful and quiet.
Couldn't swim in bay due to very very shallow water.
Leisure Partner
8/10
Excellent
14 Mar 2018
Pat

Just a few steps away from the beach

Very attentive staff checking in and helpful at diving centre. Restaurant food was good, reasonably priced and staff were eager to serve it right.
Very nice little bay with diving resorts and snorkeling close by.
My only complaint is the bed was hard as rock, like sleeping on boards, no sheets and ran out of toilet paper pretty quickly. I didn’t bother to ask for more, just used the box of tissues. I did find prices for same room varied between booking companies so work shopping around. Overall a good stay, I would easily stay there again.
10/10
Exceptional
18 Nov 2025
Flo
Fabuleux
Partner
10/10
Exceptional
19 Sep 2025
Thomas

Dive Resort in einer Bucht

Meerblick
Schön gelegen, in einer Bucht
Nettes Personal
Friends_and_family Friends
8/10
Excellent
31 Aug 2025
Jeroen
Goed
Leisure Family
8/10
Excellent
29 Mar 2025
olivier
Rad
Leisure Partner
10/10
Exceptional
20 Mar 2025
Florence
Excellent séjour passé dans cet établissement.
Petit chalet confortable dans un resort et centre de plongée.
Très bon accueil et service, petit déjeuner très agréable servi vue mer.
Nuits calmes, proches de superbes plages pour faire du snorking.
Nous y avons louer un scooter pour découvrir les petits joyaux de la côte
Partner
8/10
Excellent
01 Mar 2025
sami
Paikka oli siisti ja huone oli mukava sänky hyvä
Sisään tullessa ei ollut opastusta resepsuuniin niin tuli harhailtua hieman
Mainostivat uima-allasta mutta se oli jatkuvassa sukellus opetus käytössä
Self
6/10
Pleasant
14 Feb 2025
Andre
Le personnel est très peu jovial, le service au restaurant est d'une lenteur jamais vu. c'est vrai que c'est un centre de plongée mais si il ne veulent pas d'autres clientele ils n'ont qu'a ne louer qu'aux plongeurs.
Leisure Partner
6/10
Pleasant
08 Feb 2025
Mario Fabian Ortega
Alomejor esperaba más por las fotos del lugar. El cuarto tipo cabaña independiente muy bien, cuarto amplio y fresco, cama confortable y ducha con buena presión pero moja todo el baño. Tiene entrada al mar pero no es una buena elección playa, del tiempo q estuvimos ahí nadie se metió al mar, optamos por irnos a tatooh beach q está cerca. El staff te resuelve pero sientes como q estás molestando, no hay la típica sonrisa tailandesa. El último día no nos querían dar el desayuno q estaba incluido hasta q fui a recepción a reclamar. No regresaría, invertiría un poco más para un lugar con mejor playa, pero tampoco fue mala la estadía.
Leisure Family
10/10
Exceptional
10 Jan 2025
Fanni
Tolle gepflegte Anlage mit Frangipani.
Gute Matratzen und sauber!
Gute Auswahl an leckerem Essen.
Nettes junges Team.
Wir fühlten uns sofort sehr wohl.

Die Backpacker aus Berlin
8/10
Excellent
26 Dec 2024
Verified traveler
Lovely place, perfect for when taking ypur diving courses. A bit displacing with the info about the beach, theres basicslly no possibility to swim at the beach. Otherwise lovely place, perfect symbiosis with the diving courses
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
Ferdinand
I am a returning guest (2017 we stayed there already and were quite satisfied) and it has even improved since then. Right now they are building new seminar rooms for diving courses which will be finished soon.
Leisure Partner
10/10
Exceptional
17 Sep 2024
Fabrizio
Ottimo Resort a Koh Tao. Tutti molto cordiali.
Leisure Partner
8/10
Excellent
22 Aug 2024
Arianna
La struttura è fantastica, siamo stato davvero bene soprattutto all’esterno, molta tranquillità e relax. Il
personale è un po’ distratto, al check in sono stati molto frettolosi ed invece per la colazione attese lunghissime immotivate
Leisure Partner
10/10
Exceptional
07 Aug 2024
Bjarne
Thanks to Chas, Rod, Viola and all the rest of the diving masters and staff at the Assava. Patient, knowledgeable and great guides. Did a refresher and my son got the Open water. Couldn't have been better. Nice and quiet area.

Just one thing. Have more trashcans close to the beach. Makes it easier to pick up garbage from the beach.
Friends_and_family Family
8/10
Excellent
02 May 2024
Verified traveler
Très bel endroit. Chambre très propre et confortable. J’ai adoré j’y reviendrai. Néanmoins la nourriture du restaurant est moyenne.
Friends_and_family Friends
10/10
Exceptional
26 Feb 2024
Pascal

Très agréable hôtel en bord de mer

Hôtel très calme malgré une fréquentation très jeune (cours de plongée sous-marine) et très bonne organisation pour les navettes arrivée et départ. Personnel très agréable et sympathique.
Partner
10/10
Exceptional
19 Feb 2024
Linda

Underbara dykupplevelser

Trivsam anläggning där superierrum är ett lite missvisande namn för de små och spartanska husen. Men tillbringar ju inte så mycket tid på rummet i Thailand...
Sista kvällen hade ön ett strömavbrott och vår ac gick efter det inte att starta. De tel nr som fanns att ringa har bara öppet kontorstid så fick ingen möjlighet att byta rum, vilket gjorde natten svettig och sömnlös. AC och bristande nåbarhet påpekas vid utcheckning, men tas emot med en axelryckning... Kanske en utbildning i att man säljer \"en god natts sömn\" på ett hotell är på sin plats!?
Teamet runt dykcentrat är, till skillnad från kollegorna på kontotet, superproffs på kundbemötande och håller säkerheten högt! Benny, vår Divemaster tog otroligt väl hand om oss och vi fick många helt fantastiskt fina dykupplevelser som gav mersmak! Vi kommer gärna tillbaks och dyker med er!
Partner
6/10
Pleasant
20 Jan 2024
Stefanie
Bungalows sind ok, hatten aber für den Preis schon deutlich schönere.
10/10
Exceptional
12 Oct 2023
Daniel

Paraíso en la tierra

Excelente estancia y buen servicio (gratuito ) de transporte al puerto. Deseando de volver👌
Partner
10/10
Exceptional
02 Aug 2023
Karine
Emplacement de choix dans une magnifique bay directement sur la plage! Je recommande
Leisure Family
10/10
Exceptional
04 Mar 2020
Audrey

Bon choix!

3 nuits superbes sur une magnifique plage. De belles prestations. Calme, personnel accueillant.
Friends_and_family Family
10/10
Exceptional
10 Feb 2020
Nathalie

Excellent séjour, à recommander fortement !

Les pieds dans l'eau. Très jolis bungalows tout confort (peignoirs, chaussons, serviettes de plage fournis), personnel attentif' agréable et efficace, très bon petit déjeuner servi en bord de plage, bien localisé proche commerces et restaurants, petite piscine très propre et profonde, navette gratuite pour l'embarcadère. Parfait.
Friends_and_family Friends
10/10
Exceptional
10 Jan 2020
JOSIANE

Séjour parfait

Tout était parfait le service le bungalow
La douche chaude à souhait des peignoirs et des chaussons à disposition
Ainsi que les serviettes de plage
Friends_and_family Friends
10/10
Exceptional
31 Jul 2019
Verified traveler
Die Unterkunft war wirklich sehr schön und wir haben uns sehr wohl gefühlt.
Leisure Friends
10/10
Exceptional
15 Jul 2019
Verified traveler
Everything was nice and welcoming. The propriety is very comfy and the view is wonderful. For the price you just can't expect to find a better place.
The little thing is that one of the room i book had only a fan and ni fridge. As the weather is super hot we didn't spent a cool night.
Beside if you ask for a room with air conditionner you will probably get one, and also the restaurant is delicious.
The pool is clean and there is an ecofriendly struggle in this resort, so you're hire in the action of being Green.
I recommend a 100% Assava
Leisure Family
10/10
Exceptional
21 Apr 2019
Dennis

Dyka och chill!

Grym diveresort med vänlig personal och bra service!
Partner
10/10
Exceptional
28 Nov 2018
Kathleen

Séjours à Koh Tao

Positif en tout Point de vue
Friends
8/10
Excellent
12 Nov 2018
Tim

Super Anlange mit Abstrichen beim Service

Als aller erstes muss man sagen, dass die Anlage super schön ist und die Lage einfach top. Auch die aller meisten Mitarbeiter waren sehr freundlich und hilfsbereit. Leider so nicht in der Chefetage. Wir hatten eine Beschwerde, da wir ein Zimmer mit Klima und Kühlschrank gebucht hatten und keins bekommen haben. Es stellte sich raus das der Fehler wohl bei Hotels.com lag. Man gab zu das das Zimmer dort mit falschen Details aufgeführt ist. Anstatt sich aber zu entschuldigen wurde nur auf Hotels.com verwiesen. Erst nach dem sich die Chefin der ansässigen Tauchschule einmischte bekamme wir ein neues Zimmer. Wobei das ganze Hotel während unseres gesamten Urlaubs fast komplett leer war. Es hieß das es alle zwei Tage eine Zimmerreinigung gibt. Diese kam nicht, obwohl die Mitarbeiter Vorort waren. Man musste öfter nach fragen so dass wir innerhalb von einer Woche grade mal eimal Reinigungen, Mülleimer leere ect hatten. Hieran besonders unglücklich das man immer nur eine Rolle wc Papier bekommen hat. Sprich man durfte alle zwei Tage an die Rezeption vor laufen und sich neues holen.
Partner

Location & surroundings

Assava Dive Resort
22 1 Moo 3 Chalok Baan Kao Koh Tao Surat Thani, Koh Tao, Thailand

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Assava Dive Resort

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