Grand Hotel Smeraldo Beach

Italy , North Sardinia
BAJA SARDINIA-ARZACHENA, Via Tre Monti
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100 reviews shown

10/10

Exceptional

02 Oct 2025

Alberto

Fantastic stay.

10/10

Exceptional

18 Sep 2025

Lisa

Loved this hotel. Beautiful location and the staff was outstanding

Leisure Partner

10/10

Exceptional

07 Sep 2025

Iulia

The hotel is located in a great area, with its own beach surrounded by beautiful and picturesque views. Right in front of the hotel there is a restaurant-café, which is very convenient if meals are not included. The hotel itself has a charming atmosphere, giving off an “old village” vibe. The staff are friendly and welcoming. Within walking distance, you’ll find a plaza with restaurants, shops, and another beach. The hotel also offers a selection of excursions and transfer services upon request.

Leisure Family

10/10

Exceptional

05 Sep 2025

hayley

Lovely hotel

Leisure

10/10

Exceptional

04 Sep 2025

Iulia

This hotel is unique because of its location – it has its own picturesque beach and direct access to the sea. Within walking distance from the hotel, there is a café-restaurant, as well as a shopping plaza and other restaurants. The staff is friendly and welcoming.

Leisure Family

6/10

Pleasant

20 Aug 2025

DANA

The location is pretty good. The hotel needs updating, our rooms were like a pink little girls room, very hard beds and flat pillows. Breakfast was okay ( but most free breakfasts are okay anyway) The staff was pretty nice and always helpful with helping with transportation. Shower pressure was the strongest ever. Alsmost too strong. Overall it was fine for the price vs other price points in sardinia.

Friends_and_family Friends

8/10

Excellent

14 Aug 2025

Patrizia

Great location!

4/10

Poor

12 Aug 2025

Christian

The conditions of the rooms were terrible, especially the bathrooms, which are at youth hostel level at best. The entire building is outdated and needs a complete renovation. The gym is very old with only 1 mat, old carpeting and a few outdated machines. There is nothing that makes this place a 4 star hotel. Nothing is complimentary, not even a clean beach towel.
The location and the view are beautiful and the only redeeming qualities of the hotel.

Leisure Family

8/10

Excellent

03 Aug 2025

Amanda

Traditional hotel, not perfect but would return.

Hotel is in a great location and we got a lovely welcome at check in with an upgrade to a sea view which we were very grateful for. We haven’t needed to have many encounters with staff but when we have they have been excellent.
Positives - location, range of pool areas and terraces to sunbathe as well as the beach area which is small but with lots of chairs and umbrellas. Terrace area outside of our room was lovely to sit in, very private. Breakfast area was never too busy and there was a good range of food including a gluten free area. Great restaurant across the road from the hotel, lots of others in the main area of baia Sardinia, all within walking distance. There is a supermarket less than a five minute drive away. No loud music at the pool or any activities which could be a negative for some. Beds were very comfortable. Pool towels provided but if you want to change them there is a €2 charge. Parking at the hotel.
Negatives - most of the sun beds were ‘reserved’ before 8am which then weren’t used for hours, the hotel really must look at this. The beach bar didn’t have a great range of food for lunch, we only used it on 1 occasion and we weren’t overly impressed. The WiFi was dreadful. None of our phones could ever connect to it meaning that we had to purchase data bundles to keep in touch with home which was a necessity for us. I am vegetarian and thought breakfast was a decent quality but my husband and son didn’t rate the hot food that highly.

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Gary

We particularly loved the various pools, lounge areas outdoors and the swimming from the beach at the hotel. Thank you for a wonderful stay!

Leisure Partner

10/10

Exceptional

16 Jul 2025

Douglas

We were a group of 18 people. We all had a great time here!!! The multiple pools was awesome. The private beach was good to have on site. Walking into town was easy and very close. great location. the breakfast spread was outstanding. The food overall was great. Staff and service was also outstanding. We would definitely come back to stay.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Derek

We enjoyed 2 nights here. The front desk staff was fantastic. We liked the private resort which had amazing grounds including pools, and the beach/rocks. The pool/beach chair scenario is very undesireable. They ask you not \"save\" chairs but everyones gets up at the crack of dawn and goes down to throw their stuff on chairs and then proceed to leave for hours. We just went to the beach and put our towels in the sand, or on a portable chair if available when we were ready to get in the sun. We ate at the restaurant across the street and had a blast. You can also walk up the hill and down the street to get to main Baja area of shops and restaurants. All very close!

Leisure Family

10/10

Exceptional

05 Jul 2025

Tony

Beautiful property. Private beach. Several pools. Short walk to many restaurants near hotel

Leisure Partner

10/10

Exceptional

01 Jul 2025

Katerina

We spent about 4 days at this resort and must say it was amazing. We will be coming back to experience the hospitality, multiple pools and amazing beaches!

Leisure Partner

8/10

Excellent

29 Jun 2025

Masina

I loved the atmosphere of the ocean and the scenery. Did not like that they only give you one beach towel for the entire stay. The beach restaurant had very LITTLE choices 3 salads from 12:30-2 then ONLY frozen pizza rest of the day. No service at the pool side to get drinks, food. Nothing going on on the property. Very quiet and felt like i was on a retirement property!

10/10

Exceptional

16 Jun 2025

Eduardo

Great

Leisure Family

8/10

Excellent

23 May 2025

Angeline

The view is amazing from ocean facing suites, and pools. I arrived at 9 am and couldn’t check in until 2 pm. They offered to store luggage for me while I wandered around town. The rooms are s

Self

8/10

Excellent

17 Sep 2024

Gary

Relaxing and Remote

Had a very nice stay at the hotel with friends

Alas, the weather was pretty poor, which did impact our four day break

The rooms are a very high standard

The area around the pool suffers from not having enough space for sun beds, but the position means that there is not a great deal of outside space

The main hotel restaurant is not good value for money, however the pizza restaurant is brilliant

The downside of staying at the Ma&Ma is it is not easy to get to town, the hotel could do with offering a shuttle service, it would make the experience that much better, as there are lots of good restaurants in town

In summary, a great stay, not perfect, but I was not disappointed.

I would stay again if a shuttle service was provided, as that opens up the choice of restaurants as parking the hire car in town is not easy, plus you can’t drink and drive

Friends_and_family Friends

8/10

Excellent

14 Sep 2024

Marie

Beautiful Sardinia.

Our stay at The Gand Hotel Sameldra was a wonderful experience. The staff throughout the hotel were fantastic. They were very friendly, willing to go the extra mile to make our stay more comfortable and enjoyable. The breakfast was great. The choices one had were excellent. The evening meals were delicious, except for one evening. We ordered the suckling pig. It was cold and very little meat on it. We sent it back and they sorted it and we had the lamb chops, which were delicious. The bar staff were lovely. Especially Francesia making brilliant cocktails and Maria Antonette so professional patient and taking care of the guests with such care. Then the food service staff and the service staff on linen cleaning the bedrooms. Again so professional hard working. All with a smile. Lastly the staff were lovely too at reception. our gratitude to all of you who made our stay at the Hotel Sameldra a wonderful memorable one. Thank you! Room 339. Highly recommended!

Partner

10/10

Exceptional

02 Sep 2024

Danica

Beautiful hotel, great quiet private beach, excellent buffet breakfast included, close to Porto Cervo, Maddalena Archipelago’s tour departures, close to all North side of Sardinia beautiful beaches and towns!!! Would stay there again!!

Leisure Partner

10/10

Exceptional

29 Aug 2024

Biljana

With its secluded beach, it is the ultimate place to say on Baja Sardinia

Leisure Partner

6/10

Pleasant

22 Aug 2024

massimo

Dated but nice facility on the ocean with nice views. Rooms are ok but they need to improve the beds and pillows. Pillow was thin like a towel.
Breakfast buffet is below average. Food quality is below average and some staff not friendly and do not look happy they work there.
The restaurants have very limited food offerings. Not much seafood and pasta is below average. Prices are way too high but the nice situated hotels helps to improve the stay. Prices are way too high for rooms in high season.

Leisure Family

10/10

Exceptional

17 Aug 2024

Chris

This is our second stay at this beautiful hotel after finding it last year .
It absolutely ticks all the boxes , location is fantastic , restaurants , shops ,and beautiful coves to snorkel in , on your doorstep.
The amazing “Phi Beach” nightclub is literally found the corner but you’d never know …
Staff amazing , friendly and helpful and will definitely be going back . We just love this place .
Thank you .. again 💙

Leisure Partner

8/10

Excellent

25 Jul 2024

Vanessa

This is a beautiful, if slightly dated, property. Staff and decor are austere but helpful. Rooms are dated and the mattresses/pillows are uncomfortable. But the location, beachfront, pools and view easily accommodate for all of this.

Leisure

10/10

Exceptional

16 Jul 2024

Joseph

First trip to Sardaigne

Excellent Hôtel stuff high professional

Friends_and_family Family

10/10

Exceptional

08 Jul 2024

Frances

My husband and I stayed five days at the Grand Smeralda. It was a gorgeous hotel and property overlooking the ocean and pool. Breakfast was just fantastic. Location was a great launching point to take our day trips up and down the coast to see the site. The restaurants all around the area are all delicious. Definitely need a car. Would have loved a more updated open air restaurant at the Pagoda. We never went there for lunch or dinner because it seemed a bit outdated and old-fashioned. We did enjoy a delicious lunch at the pool bar. There are also very strict lunch and dinner hours. We missed lunch once and so we had to starve until dinner time. A big plus is the private beach that is so easy to walk down to and enjoy your lounge, chairs and umbrellas with the beautiful ocean and scenery. The gardens are gorgeous and so is the hotel decor. and we loved the piano man in the bar in the evening. So talented! thank you for a great day Grand Smeralda!

Leisure Partner

10/10

Exceptional

28 Sep 2023

Mikhail

Amazing place!!!

Everything (except breakfast) was above expectations.

Partner

10/10

Exceptional

26 Sep 2023

Mikhail

Great place!

Superb resort, unique location, wonderful service.

Partner

8/10

Excellent

19 Sep 2023

michele

Tropical grounds

Leisure Partner

10/10

Exceptional

05 Aug 2023

Erica

Wonderful honeymoon experience

We booked this hotel largely based on the beachfront view and price and were a little nervous to read the negative reviews here, but our experience was wonderful. The hotel’s decor is exactly what we expected to find in Italy, having traveled around Europe extensively. It’s not modern, but it is authentic. The room was spacious and clean, with plenty of closet space, working AC, and a balcony with a frontal sea view. The free breakfast was standard European and there were plenty of options. We chose to eat lunch at the hotel a few days and the food was good with good-sized portions. The hotel is located just a short walk from the center of town, where there was a beach with rental lounge chairs and umbrellas, as well as several restaurants. There were other restaurants within walking distance as well. We enjoyed going out to dinner at night and then coming back to the piano bar/terrace afterwards to cap off the night.Yes, people reserve beach and pool chairs early in the morning, but this is also something that happens everywhere unless you can reserve — and was not an issue for us since my husband was up at 8am :) The staff was helpful and friendly; we especially enjoyed Mae, who was our waitress for lunch and drinks. We would definitely come back!

Partner

10/10

Exceptional

04 Aug 2023

Paola

Beautiful, well kept, with many pools and a gorgeous beach. The staff was a bit rude, very short with us.

Leisure

8/10

Excellent

26 Jul 2023

Vito

Pros
- Great traditional Italian food and selection
- Waiters were attentive and friendly
- Air conditioned room
- Various pools and a beach to relax and sunbath
- Local excursions are available
Cons
- All drinks have to be paid for..gets expensive.
- Rooms are dated..need modernising
- Wifi glitchy when in your room (first floor)
- Adverised garden view fails to mention overlooking the car park (Has parking)
- Beach felt artificial, man made, not real sand, sun chairs rather sun beds on the beach. Only sun beds around the pools. Beware these are reserved early using the towel deposit ploy!

Note is isolated but this is clear from initial booking.

Leisure Family

10/10

Exceptional

14 Jul 2023

Darcie

The beaches and pools were amazing

4/10

Poor

10 Sep 2022

Orazio Santi Augusto

The hotel looks a bit tired but it is nice overall. There is a private beach, which is nice enough and a wonderful bar overlooking the Maddalena Archipelago. The food and drinks are very good. The location is excellent. Overall, staff are nice when there are no problems. Therefore, in normal circumstances, I probably would have given a better review. The reason why my review is less positive than it might have been is because of the appalling customer service provided by the Deputy Director. I had a very bad experience with the tour operator the hotel works in partnership with as they (tour operator called Fortieventi) had cancelled my reservations for the Emerald Coast Tour 3 times, one of which one hour before pick up, on my birthday. As a consequence of this I wrote a negative review. What I had not realised was that another tour (Barbagia tour) I had booked through the hotel was with the same tour operator, therefore, after my negative review not only did they (Fortieventi) cancel my reservations, but they also wrote a very offensive email about me (the customer) to the hotel. The deputy director sided with the tour operator and completely failed to listen to me and value me as a customer. In her opinion the behaviour of the tour operator was of little significance to her and she was more interested in keeping a good relationship with Fortieventi. Basically, at this hotel if you raise an issue, do not look for any support from management unless you are a German speaker.

Leisure Friends

6/10

Pleasant

26 Jul 2022

Verified traveler

Fix the air conditioning

The air conditioning was not working well. Room was extremely hot, even at night. The rest of the hotel was fine - beach, parking, buffet breakfast, location.

Partner

10/10

Exceptional

23 Jun 2022

Vladimir

Excellent location and staff!

Leisure Partner

8/10

Excellent

20 Jun 2022

Aida Q

The beach was beautiful . The staff was pleasant and accommodating. Overall it was worth every penny. Highly recommend.

Leisure Friends

2/10

Poor

08 Oct 2021

Andriana

This property feels incredibly old. The rooms have a strange musky smell, and the tiles in our bathroom even started falling down which could have led to injury.

Leisure Family

10/10

Exceptional

01 Oct 2021

Alicia

Loved our stay in North Sardinia

Great place to stay!
Room was large, clean, with a comfortable bed and plenty storage space. I loved the built in wardrobes. Decoration not ultra modern but it didn't feel antiquated either.
Abundant breakfast that is organised as best as possible in covid times (I actually prefer for people not to be able to serve themselves). For Italy, I expected the pastry selection to be wider and of better quality! But overall good breakfast.
The staff were all professionally friendly. I was very impressed with the cleaning team, they went out of their way to find us the perfect pillow!
The area is good if you have a car to explore Sardinia, but also has many great restaurants nearby (Foodie and Sole Mare!) for when you want to have a drink with your dinner. The hotel has several smaller swimming pool, access to a nearly private beach, and a tiny beach, it's a great place to relax.

Partner

4/10

Poor

12 Aug 2021

Verified traveler

2 star.
Pro - beautiful private beach. This was the only good aspect of our stay.

Cons - terrible service, the staff is incredibly rude and unhelpful. Staff also had no concern for covid safety precautions.

Horribly outdated rooms especially for the cost. Non functioning AC. No warm or hot water in the shower. Ancient bed possibly made of rocks.
In a word - ripoff. You can find far better in the area, especially somewhere they actually care about their customers and have price appropriate amenities.

Leisure Partner

10/10

Exceptional

31 Aug 2020

Verified traveler

Perfect holiday

Amazing hotel, location and service. Food was above the expectations.

Partner

8/10

Excellent

24 Sep 2019

Verified traveler

Paid additional fee to get a beach-front room -- which was well worth it. Lovely beach, and some of the best snorkeling I did during 3 weeks on the island! Lots of fish. - I agree with other reviewer comments that the hotel feels dated. Stains on the carpets, bit of a stale smell. The sitting areas around the lobby were not comfortable or inviting - with the exception of the bar /patio area. No nightlife or evening activities (which was ok for me). The on-site restaurant feels like a bad cruise ship - bad bright lighting, everyone eating at the same time, and felt rushed, not elegant or comfortable. Food was also not fresh local - though most people seemed to like it. I did like the breakfast buffet that was included in the room -- fantastic selection, including a whole table of gluten-free options. - Staff were wonderful and helpful.

Leisure Self

10/10

Exceptional

11 Sep 2019

Richard

A fantastic return to this lovely hotel

We stayed here 5 years ago for our 25th and returned to celebrate our 30th. Hotel is so relaxing, well appointed with stunning views. The local area is also so clean and has some quality restaurants if you choose not eat in the hotel. Totally relaxed

Partner

8/10

Excellent

01 Sep 2019

Nina

Great walking distance to stores and restaurants. Check in staff was great. Breakfast staff was professional but not as friendly. great views. pool and beach on property. great lobby seating area and restaurants on site. Had adapters for us. Breakfast buffet was great.

Leisure Family

10/10

Exceptional

01 Sep 2019

Verified traveler

The private beach was fantastic. The concierge service to help arrange tours was very convenient. It was a short (5 to 15 minute) walk to shopomg and restaurants.

Leisure Self

8/10

Excellent

02 Sep 2018

Steve

Great location and private beach

Although looking a little tired around the edges, overall it’s a nice hotel. It’s Sardinia so it’s expensive but no more than other similar hotels on the Costa Smeraldo. They should improve the breakfast offer a bit (becomes a bit repetitive after a few days) but the staff were all great and the beach is excellent.

10/10

Exceptional

10 Aug 2018

Verified traveler

Everything was perfect. Kindes and professionalism.

6/10

Pleasant

22 Oct 2017

Marina

nice sea view hotel needs remodeling

the hotel has a good potential but needs to be remodeled with moreup to date considerations

8/10

Excellent

10 Sep 2017

Verified traveler

Perfect location

Amazing beach

Partner

10/10

Exceptional

03 Oct 2016

joe

Amazing location. Fantastic staff.great views.not a luxury hotel.who cares.

10/10

Exceptional

20 Sep 2016

James

Beautiful Hotel

What a fantastic hotel. We only stayed her for one night and so wished it was much longer. We arrived at about 2pm and didn't leave the hotel until we checked out the following day. Such a beautiful relaxing hotel. The bedroom was very clean with a very big bed. We had a patio area that backed on to one of the 7swimming pools with a path that led down to a private beach. Just amazing I will definitely be going back for longer

Partner

4/10

Poor

07 Sep 2016

Verified traveler

requires updating , poor food. would not reccomend this hotel

2/10

Poor

24 Aug 2016

Jon

Great Location, Overpriced, Needs Refurbishing

Fantastic setting but that is the only positive.
I paid €340 per night for 3 nights in advance. No hot water between 6pm and 8pm every evening, probably because of demand on an out of date system at that peak time, but not acceptable for this price - complained about this on two evenings, but absolutely nothing was done and no response was given.
No sun-beds available at all for three days- when I pay this price I don't think its unreasonable to expect a to be guaranteed a sun-bed. People but towels down on a number of beds each in different places and often do not actually using them most of the time. On the second day I got up at 7am and there were no beds available as people had simply left towels in the same place overnight. There are no checks to see if the people using the sun-beds are actually staying at the hotel - many clearly weren't. Complained about this to both the beach boy and reception - again absolutely nothing was done about it.
On check out I complained about this and said I had paid a high rate in good faith but had not received what I should have for the high price I had paid. I was told they could not offer any compensation but would get the Director Mr Rugi to contact me (he wasnt available) - and yes you guessed it I never heard from him

Partner

8/10

Excellent

18 Aug 2016

Leslie

Peaceful, convenient setting

Located in a small but beautiful garden setting, Grand Hotel Smereldo is removed enough to feel private but close enough to restaurants and shops only a five minute walk away. The layout of pools on small, staggered levels allows everyone to find quiet space with a view and some privacy. The small but private beach is great for a dip in the gorgeous, clear and calm sea. The hotel highlights were efficient, friendly and helpful staff and a very accommodating chef who catered for four picky vegetarians by adding dishes to the menu each night or just adapted what was there so that we could eat well and amply. The hotel just needs to replace the back-punishing beds; even if you can adapt to them during the stay, the adjustment at home has been painful.

8/10

Excellent

11 Jul 2016

Julia

Nice hotel, close to the beach

Good hotel with access to the beach. Stunning view from the room. Just enough sunbeds for everyone.
However the breakfast is disappointing and the beds are very uncomfortable

10/10

Exceptional

02 Jul 2016

Verified traveler

Beautiful setting and superb service. We were particularly grateful for the shower and dressing room that allowed us to stay after check out on our last day.Thanks!

8/10

Excellent

30 Jun 2016

fred

In a central position close to restaurants bars and shops. Also lots of trips available nearby.

10/10

Exceptional

24 Jun 2016

Verified traveler

convenient location, nice staff.

comfortable stay.nice staff, on the beach and near amenities.

2/10

Poor

20 Jun 2016

CLARE

Faded

The hotel is in a great position by the sea and with its own private beach. Also very pleasant gardens. However the public and private rooms are all rather old fashioned and faded. The food is poor especially breakfast with watered down fruit juice and vile coffee. There is no bar service around the pool areas. They say they are a four star hotel, I cannot agree with that rating.

10/10

Exceptional

11 Sep 2015

Mikew

Excellent Hotel in Lovely Setting

Our first time in Sardinia and this was a wonderful place to stay. We found the staff to be very helpful and friendly and the hotel itself is clean, colourfully decorated and has its own beach as well as many pools placed around the grounds. Plenty of sunbeds and parasols, no need to get up early to reserve. Hotel is about 10min slow walk to centre of Baja Sardinia. The town has very good restaurants, our favourite was Ristorante Baia Blu. A more basic Pizza restaurant is Sole Mare, which is also good with an excellent Ice Cream bar next to it. The hotel has two car parks if you hire a car, which would be a good idea as it is very close to Porto Cerva and the Costa Smeralda. But if no car, there are bus services to Porto Cerva. Worth a visit to see the huge yachts, designer shops and art galleries.

Partner

4/10

Poor

01 Sep 2015

Ashley

Room for improvement, unless you like wet towels

Decent hotel but some dumb things that were just annoying. For context we have just stayed at the (far superior) ITI hotel in Capo Testa so maybe our expectations were too high, but here goes. First, they give you ONE towel at this hotel and ask that you pay 2 euro for another towel every time you need one but only during the hours of 9-11 am. They then leave annoying signs in your room asking you not to put your wet towels on the balcony to dry. I'm sorry, am I on vacation or at some dogmatic summer camp? I was just at another hotel run by the same company where you could have or change towels all day long. Much better. Then... and this is where they lost me, no breakfast before 8, ok fine, but... no coffee before breakfast! So, you are in a hotel, with kids and someone gets up at 6 and all you want is a nice espresso or any caffeine and they same, nicely, please wait till 8. With some decisions that were more client focused, this could be a decent hotel, but right now it feels like the management is more concerned with the comfort of the staff.

Family

10/10

Exceptional

06 Aug 2015

Wonderful hotel

Great location , great hotel. I would highly recommend sea view room ! The breakfast buffet wasn't great but I would go back to the same hotel!

10/10

Exceptional

12 Jul 2015

Marcel

A superb holiday experience

If you're looking for a sophisticated hotel, with excellent service, in a quiet beautiful location this is it.

The hotel is located on it's own private beach with ample sun chairs and parasols. If you prefer a pool, there's a choice of 7!! One large, 6 smaller cascade pools to relax in. Spotless presentation, crystal clear waters, and a lifeguard on duty at all times.

The restaurant was excellent - staying half board, we intended to go out a number of nights as so often, the buffet style meals get repetitive. This is a real exception - a 4 course menu each evening - lots of choices and food was of a high standard too. And it's full waiter service, real quality, but not at all \"stuffy\". The breakfast was buffet style and offered a very wide choice of hot a cold foods - not your typical \"full English\" but pretty well everything else, with lots of rest fruit too.

The terrace bar has one of the best views over the bay and islands you could have, and facing West, it's a fantastic place to sit and watch the sun go down while enjoying a pre dinner drink.

The room we had was a good side, with large bed, air conditioning worked very well, and everything was clean and tidy. Styles are very much traditional Sardinian, warm \"earth\" colours and hand painted details with a rustic feel. This isn't your typical Hilton, it's a far more charming and personable as a place to stay.

If you're looking for a relaxing, quality couples break, 100% recommended.

Partner

8/10

Excellent

07 Jul 2015

Julia

Large hotel set in lush gardens with private beach

If you're not looking for sleek minimalism, this hotel offers a delightful experience. It has generous and comfortable seating areas, a lovely terrace with an outstanding view of the sea and bay, and the staff are superb. Try to forgive the old-fashioned swirly carpets and be prepared for very firm mattresses. If someone in your party has mobility problems, the steps down to the breakfast area, pools and beach may be difficult. There are several pools to choose from and plenty of sun loungers, and you'll always get a space on the beach even though - during our visit at least - there were many towel-baggers around! In the downstairs restaurant the service is impeccable and the food pretty good. It's a set four-course menu but you don't have to have all the courses - they make a note of what you order and you're charged accordingly. Breakfast is very pleasant and the same team of efficient waiters attends to you.

Partner

10/10

Exceptional

03 Jul 2015

Paul

Great hotel, would recommend to other people.

Had a very good experience at the hotel and Baja as a place, and would like to go back. Staff were very helpful e.g. when had incorrect travel adapters, reception staff kindly lent us the correct ones to use. We (myself and partner) also wanted to book a boat trip to visit other islands and catch a bus to Porto Cervo, and again all the staff were very helpful to us. The quality of the food was excellent - we booked half board, and they gave us the option of having lunch or dinner as well as breakfast. We ended up having dinner in the hotel restaurant for most nights, as food was of exceptional quality (4 courses every night), and the waiter staff were very smart and attentive. Location of the hotel is also very good, has its own private beach along with 3 swimming pools, and Baja centre is only a 5 minute walk. If you are looking for a nice, relaxing holiday with good food and drink, this is the place.

4/10

Poor

14 Sep 2014

Colin

Over priced, pretentious hotel.

We stayed at the Grand Hotel Smeraldo Beach for 5 nights, and it was the worst, and yet the most expensive hotel we stayed in during our Sardinian holiday. It is over pretentious and seems to think it is in Porto Cervo rather than Baia Sardinia. The good points are that it is clean and close to the restaurants/facilities of Baia Sardinia. Bad points are insufficient on site car parking, lack of hot water in the evenings, the many stairs, often without handrails, and the fact that many guests reserve the best sun loungers before breakfast with their beach towels. Also the staff appear to have little knowledge of what is on offer in the local area. Bedroom furniture is dated and slightly tatty, and balconies are small and offer no privacy. For us the restaurant was the biggest disappointment and we didn't eat there once. My wife is a vegetarian, but there were no vegetarian main course options on either the a la carte or set menus. A delight of Italy is that there is always vegetarian food available, and if not, any eating establishment will offer to make something up for you. Not the Grand Hotel which specifically refused. I think the food is either prepared in advance or brought in from elsewhere. Breakfast offers a wide range of options but resembles a frantic underground scrum with serving staff rushing about everywhere. Hardly a restful start to the day. The beach is nice, but narrow and steeply shelving, unlike the better town beach.

2/10

Poor

07 Sep 2013

Verified traveler

poor

10/10

Exceptional

02 Jul 2013

Great hotel

Good points: Breakfast had large choice, Evening meals were really good, rooms were large and comfy - and had walk in wardrobes! Plenty of spaces to sunbath around all the various little pools and terraces, staff were really good. Location was just 5 mins walk max to the centre of the village. Bad points: Cannot think of any - bar they only had chairs on the beach area and no sunbeds. Sunbeds were plentiful around the pools though.

Partner

2/10

Poor

08 May 2013

CrayolaLife

Quite disappointed. Nightmare experience.

Quite disappointed. Nightmare experience.

We have been traveling 15 days in Sardinia and almost always review favorably, and we travel around the world half the year. This was definitely the biggest disappointment in Sardinia in terms of quality, value, service and overall experience. Definitely not a 4 star hotel. Would be challenged even as a 3 star hotel.

This is the worst hotel of 11 hotels we have stayed in in Sardinia.

Wifi doesn't work. They charge 30 euros extra for 24 hours and that is within a 10 meter circumference of the lobby

The beds sink down far, feels like all the way to the ground. Mattresses must be more than 20 years old and as unsupported/dilapidated as can be imagined.

The rooms are poorly maintained in almost every way.

Front desk is particularly rude and unfriendly. It took them 20 minutes to check us in. They gave the wrong room and didn't seem to care about the error. Worst yet they are defiant and the opposite or hospitable. Simone is especially rude.

The staff is awful. Nobody smiles and it is clear nobody is happy.

Walls are paper thin.

This must be the worst \"gym\" I have seen in 6 years. There is more rust than metal.

Everything creaks and nothing works.

Overall a terrible experience.

8/10

Excellent

02 Oct 2012

Claire

Great hotel to stay

We spent 1 week here end of septembre and it was a very nice place to stay. You find everything you need for having nice holidays. The pools and the beaches are really nice. You can have great cocktails with a beautiful vue on the sea. I don't know if it was because it was septembre but it was quiet and so really good place if you need to relax. Baja Sardinia is a small town but you get everything you need to have good time. The centre is at 5 min by foot from the hotel and you find restaurant and good ice cream seller.

4/10

Poor

28 Jun 2012

Manuel

Needs a facelift

The inside of the hotel looks tired though externally it is well maintained. For example the bathrooms are old fashioned by the gardens are well kept. The reception staff are a mixed bag - a number of not well informed staff with the occasional fluent english speaker.

Partner

8/10

Excellent

20 Sep 2010

Jackie

Lovely Hotel in Great Location

Lovely Hotel very quaint and full of character. Only complaint I have is that the breakfast was very limited and the bed extremely hard! Had back ache all week which spoilt things a bit.
Location is superb and view from hotel balcony was gorgeous. The weather was great all week and we travelled round the various ports/beaches which were lovely although every where was quite deserted for the beginning of September. Porto Cervo was extremely expensive - 18 euros for 2 coffees!!!
On the whole I would recommend the hotel and Costa Smeraldo area as it is very beautiful although expensive.

Partner

4/10

Poor

22 Oct 2009

Ian

hotel has seen better days and don't mention the mosquitoes

I really cannot reconcile this hotel with the other reviews. When we arrived we found a rather shabby hotel suffering from a lack of investment. Printed sheets of A4 stuck up around the place telling residents what they could not do only added to the poor ambience of the place. Being expected to keep the same beach towel for the entire stay seemed a petty measure and being eaten alive by mosquitoes whenever in the hotel was unpleasant. The room we stayed in also had an issue with stinky drains in the bathroom. Not 4 star accommodation.

10/10

Exceptional

04 Oct 2009

Very Good Indeed

This was a booking my wife made after going to trip advisor etc to read up on what the hotel was like. The reviews were in the most very promising and therefore we took the plunge: booked flights, hire car and the hotel. We were both very impressed with the hotel and the waiting staff in particular who made a great effort to make us feel welcome and did not laugh at our non-existent Italian language skills, furthermore the food was excellent. The hotel has its own private beach which is great for swimming and snorkelling with a bar that serves good food and drinks. The only minor draw back was the lack of Wi-Fi and hot drink making facilities in the hotel room. This hotel is for people who do not like discos etc and is nice a nd quiet – thoroughly recommend this hotel for those seeking peace and quiet and excellent food and service.

10/10

Exceptional

06 May 2009

Kathie

Great Hotel

Great location, layout of hotel is fantastic, with seven pools there are plenty of quiet spots to retreat to. Staff was great. Hotel was better than I expected..can't wait to stay again.

10/10

Exceptional

23 Oct 2025

nathalie

Très bel endroit près de tout.

Leisure Family

8/10

Excellent

12 Oct 2025

Isabella

Schone kamer maar verouderd, en douchen in bad.Personeel heel vriendelijk en behulpzaam. Ontbijt eenvoudig. Liggen van het hotel is prachtig aan het water. Fitness ruimte kan wel een upgrade gebruiken.

2/10

Poor

12 Sep 2025

Aylin

Schon beim Betreten des Zimmers kam uns ein extrem unangenehmer Geruch entgegen. Es stinkt einfach, und das hat den ganzen Aufenthalt überschattet. Die Zimmer sind sehr alt, mit Teppichboden und stark in die Jahre gekommenen Badezimmern. Zwar war es sauber, aber der Zustand entspricht in keiner Weise einem 4-Sterne-Hotel. Die Betten waren unbequem und durch die extrem hellhörigen Wände haben wir jede Nacht den schnarchenden Zimmernachbarn gehört – an erholsamen Schlaf war nicht zu denken.

Das Hotel ist insgesamt sehr alt und offensichtlich eher für ein älteres Publikum (60+) ausgelegt. Wir waren froh, dass wir nur zwei Nächte dort waren, denn schon nach der ersten Nacht hätten wir am liebsten ausgecheckt.

Positiv zu erwähnen ist einzig der Strand, der wirklich schön war. Alles andere war leider enttäuschend. Wir können die vielen guten Bewertungen dieses Hotels absolut nicht nachvollziehen – es ist uns ein Rätsel.

Leisure Partner

8/10

Excellent

30 Aug 2025

Eric

Séjour très agréable

Très bon sejour, bon accueil, excellent restaurant.
Hôtel très bien placé à 5mn à pieds de la station .
Une belle expérience
Si je devais donner un point négatif...salle de bains un peu vieillotte

Partner

4/10

Poor

06 Aug 2025

Michael

Très déçu dommage vu l’emplacement de rêve

Très décevant hôtel des années 80 pas remis au goût du jour Les chambres sont bruyantes et les salles de bain en mauvais état
Le ménage est fait des 7:30 sans respect pour les gens qui dorment encore enfin la gestion des transat près des piscines est à revoir les gens les réservent le matin pour la journée ce qui ne permet pas à tout le monde d’en profiter

Friends_and_family Family

10/10

Exceptional

20 May 2025

Mathé Chapenoir

Hôtel très beau, emplacement au calme, personnel d’une gentillesse incroyable

Leisure Partner

10/10

Exceptional

01 May 2025

Verified traveler

Sardinien wie im Bilderbuch

Sonnenuntergang wow, Pools...auch wow, Meer und die 2 Sandstrände...richtig schön,

Friends_and_family Family

8/10

Excellent

03 Sep 2024

Julie

Hemos estado muy a gusto en este hotel.
Cumplia con todos nuestros requisitos, tranquilo, con playa privada para poder bucear.
Las piscinas y vistas espectaculares.
La comida era excelente. El personal muy atento.
Lo unico que nos ha faltado es que la carta fuese en español pero nos apañamos con el movil y algún camarero hablaba español.

Partner

10/10

Exceptional

01 Sep 2024

Ercüment

This was our fourth stay at Grand Hotel Smeraldo Beach and we enjoyed it as always. The hotel has a beautiful, picturesque location with pools, 2 private beaches only for hotel guests and a very well kept garden. The staff is brilliant. The hotel complex is not new, traditionally Italian but very well maintained and spotlessly clean. A superb, relaxed stay at this hotel, truly beautiful views and outstanding food with overall excellent service.
We booked half board as before and enjoyed delicious lunch at Pagoda almost everyday but the four course dinner with typical Italian dishes must not be missed. Grazie mille! We will certainly come again,.

Leisure Partner

6/10

Pleasant

26 Aug 2024

Francesca

Buona posizione ma troppo esposto al consueto maestrale sardo.Sttuttura soffocata da moquette nelle stanze e nelle aree comuni,datata e poco igienica .Arredo anni '70.Servizi scarsi .Assolutamente non family friendly

Leisure

2/10

Poor

15 Aug 2024

Tufan

No Parking. No outside guests allowed even to visit. Restaurant closed at 9.30. No sunbeds available. Air conditioning not working properly I had to sleep with 2 cheap ventilators to help the A/C and night receptionists hangs up the phone if you ask for help.

Business_and_leisure Self

8/10

Excellent

29 Jul 2024

Per

Beautiful and isolated location with private beach and large pool areas with sun beds. Nice personnel and excellent food served for both breakfast, lunch, and dinner. The room was clean with good view and terrace, but quite outdated. The bathroom was also outdated, which was seen from a toilet where the pressure created a splash on the floor every time, even when the lid was down. It would be nice with sun beds instead of chairs on the beach as well, since most sun beds were taken already at breakfast.

Leisure Family

10/10

Exceptional

15 Jun 2024

Christoffer

En sardinsk pärla

Fantastisk plats, mycket bra mat och utmärkt service och mycket trevlig personal. Flera små vikar med kristallklart härligt vatten.

Partner

10/10

Exceptional

13 Jun 2024

Kristin Joan

Fantastic location

10/10

Exceptional

08 Jun 2024

maurizio

Ottima posizione, personale gentilissimo. Il servizio del ristorante è ottimo ed è eccellente il servizio del maitre di sala Nicola e di tutti i componenti la sua equipe.

4/10

Poor

05 Oct 2023

David

Plus jamais

Grand hôtel … grand problèmes !
Positif : l’endroit est beau. C’est tout.

Négatif
Impossible de dormir. On entend les chambres autour comme si on était dans la même pièce. Je regrette d’avoir réservé pour deux nuits sinon je partais dès le 1er matin.
Le petit déjeuner industriel est sans goût. Le seul café est celui d’une machine industrielle en poudre. Impossible d’obtenir un véritable café même en payant un supplément. Celui du bar est très bon… mais le personnel a pour instruction de ne pas fournir ce service durant le petit déjeuner.
Les jus de fruits sont également industriels chimiques et je n’ai but qu’une gorgée avant de laisser mon verre. Immonde. Dans mes souvenirs ceci ressemble plus à une mauvaise cantine scolaire plus qu’à un hôtel 4*.

Business

10/10

Exceptional

31 Aug 2023

fred

great stay. private beach and pools with space for all. Many shops, restaurants and lounges in walking distance.

Leisure Partner

6/10

Pleasant

16 Aug 2023

Wolfgang

Frühstück ist in Auswahl und Qualität bei dieser Preisklasse unterirdisch. Freundlichkeit und Serviceorientierung des Personales sehr unterschiedlich.

Leisure Partner

10/10

Exceptional

18 Jun 2023

Veronica

Bra service och trevlig personal. God o fräsch frukost. Fantastiskt utsikt. Det ända dåliga är att hotellgäster paxar solstolar fast de kommer ut till dem flera timmar senare. Tråkigt att hotellet inte styr upp sånt bättre.

Friends_and_family Family

8/10

Excellent

08 Aug 2022

JEROME

Très bon séjour dans cet hôtel entre amis

Très bon séjour dans cet hôtel où nous avons bien mangé, les serveurs étaient aux petits soins . Nous avons apprécié la vue magnifique et les couchers de soleil splendides à l'apéritif !

Friends_and_family Friends

10/10

Exceptional

06 Aug 2022

Peter

Mycket bra hotell, god service och utmärkt frukost. Något trångt dock vid pool och vid strand samt för lite parkeringsplatser

Partner

6/10

Pleasant

17 Jul 2022

Verified traveler

Soso Lala OK. nicht wieder.. viel zu teuer

Super schöne Lage.
Nicht genügend Sonnenliehen für alle Gäste. Sehr lautes Klavier bis Mitternacht
Billiges unbefriedigendes Frühstück..(Massenabfertigun) Frühstücksraum überfüllt und eng
schlechte Betten, sehr laute Kleine, teilweise sehr arogantes und freches Personal, aber auch superliebed Personal. Schlecht gemanaged, jeder ist wie er Lust hat zu den Gästen.

Partner

6/10

Pleasant

17 Jun 2022

Richard

De vele zwembaden en het ontbijt waren heel prettig. De kamers waren enorm gehorig en niet eerder zo meegemaakt. Dat was echt heel slecht.

Leisure Partner

6/10

Pleasant

05 Jun 2022

Marisol

La comida no está al nivel de un hotel de ese nivel. Muy pocas opciones y su calidad es media.
Las duchas para las personas que salen tarde del hotel es fatal. No tiene aire acondicionado. Y es muy pequeña.
El wifi no es bueno

Business_and_leisure Family

8/10

Excellent

29 May 2022

Ute Elisabeth

Erholungszeit

Sehr schöner und ruhiger Urlaub. Die Lage an der Costa Smeralda ist top. Wir hatten Halbpension gebucht und das Angebot bzw. die Auswahl beim 4-Gänge-Menü ließ keine Wünsche offen. Bezüglich des Frühstücks besteht noch Luft nach oben. Nur eine Salamisorte und 2 weitere Wurstsorten finde ich zu wenig. Auch gab es die ganze Zeit den gleichen Schnittkäse. Das Angebot ein Spiegelei oder ein Omlett zu erhalten fehlte ebenfalls. Es gab nur Rührei und hartgekochte Eier. Die Auswahl an Dolce und Obst war hervorragend.
Die Zimmer mit Meerblick wunderbar.
Grundsätzlich tolle Swimmingpools allerdings zum Schwimmen wenig geeignet bei einer maximalen Tiefe von 100 cm.
Preise und Auswahl von Getränken waren gut.

Partner