Fragrance Kovan

Singapore , Singapore
Singapore, 760 Upper Serangoon Road 534629, 760
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43 reviews shown

10/10

Exceptional

04 Feb 2026

VIKAS

GOOD

Friends

10/10

Exceptional

24 Jul 2025

Julian

I was arriving late when I got to the hotel. Staffs are very helpful. I had my room on the 3rd floor. The room is nice, clean and bed is clean. Bathroom a bit small with a shower and toilet in the same area. So, it’s kind of weird but it’s ok. Toilet got wet after shower.

I smelled Durian from the receptionist to my bedroom. Because there is a Durian shop right next to the hotel. Parking is limited but it’s easy access for an online taxi to find you. There is an elevator as you walked inside the car park.
Also, at the front entrance hotel, there is a walking path for a pedestrian. You can either waiting for an online taxi at the front of the hotel or the pick up point which is on the rear side.

Staffs are nice, helpful and polite. I had a pleasant stay there. Will definitely choose this hotel for my next trip to Singapore. Good price, good location and not too far to the city centre like Orchard Road.

I will recommended this hotel for a traveller looking for a hotel in Singapore. Budget price, decent room and clean .

Leisure Self

6/10

Pleasant

02 Jun 2025

Wee Quan

Overall is ok but the bed is too hard

Business Self

10/10

Exceptional

15 May 2024

Robert

Nice, compact, and simple. People at front desk are helpful.

Business Self

10/10

Exceptional

30 Jan 2024

Dulaj

I had a really great stay at the hotel. The hotel staff was really kind. They even offered me to keep my luggage with them until my flight even though i checked out at 12 noon. That gave me more time to explore the city. Well managed and very clean hotel. Absolutely worth the amount i paid. If i comeback to singapore again, i will definitely stay here.

2/10

Poor

27 Apr 2023

Mun Yee

Highly not recommened. This place is not suitable for overnight stay, it is more like a few hour room. The area was so bad, and not safe. Parking is not available it is only 2 little space beside the bin behind their building back door. With the price i can stay somewhere better. The content and photo is totally misleading! So disappointed and could not even stay and booked somewhere else in the end.

Business_and_leisure Friends

10/10

Exceptional

24 Nov 2022

CAROLINA

The staff are very helpful.

Friends_and_family Family

6/10

Pleasant

12 Sep 2022

Amos

LIke: Pleasant, helpful receptionists especially Shanti. Granted a quiet upper floor room. Near bus-stop and 10-min walking distance to metro station. Next door to two convenience stores and food court. Coffee-making and bottled water topped up daily.

Dislike: Tv channels confined to local free-to-air ones, just one relevant channel for foreigners. Small room, no closet, drawers or safe-box. Oldish bed and threadbare bath linen. Shower has no walls so toilet wet and floor slippery. Inconsistent daily cleaning standard. Faint cigarette smell in corridors despite hotel being smoking-free.

Leisure Self

8/10

Excellent

30 Jul 2022

Lye Him

Room is very clean and nice design. Good for the prices i pay for a 2 night stays.

Business Self

10/10

Exceptional

26 Oct 2020

Verified traveler

Amazingly wonderful

Partner

6/10

Pleasant

27 Sep 2020

Ah Leng

No window and strong cigarette smell

Partner

10/10

Exceptional

27 Aug 2019

Verified traveler

Great place to stay.. everything was good.. nearby to shop

2/10

Poor

23 Aug 2019

Steve

Very noisy, can’t even have a good sleep.

Partner

8/10

Excellent

19 Jul 2019

Monica

The Fragrance with some extra fragrance

The Hotel was easy to find. From AirPort we took the MRT to Serangoon Station. The Hotel was a 10 min walk. The Fragrance Hotel had unfortunately an extra to offer, that I hope they do something with. Either the guest smoke in the rooms or the staff.. either wayI hope they solve this issue. There are no smoking signs in the corridors.
We just stayed for one night, but this is a fair good deal. Very convenient to go downtown. The purple line (NorthEast) to Harbor Front, goes all the way from Serangoon to LittleIndia/ClarkeQuay/China Town and ends in Harbor Front. Clarke Quay is quite a night life place!!

Even the smell of old smoke, we will come back to stay on the way back. Good value for money!

Partner

6/10

Pleasant

09 Aug 2016

Shu Juan

Is not a bad choice to stay in this hotel

1. The size of room is okay but only toliet is small and is not what I expected.
2. Easy to walk from the bus stop where I take public transport.
3. Replenish the new items when the items is finish.
4. Will clean up when I needed

4/10

Poor

27 Dec 2015

Verified traveler

Customer service needs improvement

Stayed at other fragrance before, staff service was bad, attitude was like they owned the place , stayed at other fragrance chains before and at least cust service were better else where. Bed sheets and pillow cases were stained like omg? And their wifi signal sucked.. Budget hotels need not have budget Cust service too..

Family

6/10

Pleasant

03 Dec 2015

Micheal

The room is clean but the smell was not pleasing and there was no window in the room. In such price, I feel it is already satisfactory. Transportation is acceptable but there was not much facilities around.

6/10

Pleasant

30 Sep 2015

Vanessa Meiyan

Good, but not fantastic.

It was good, but not fantastic.

Family

4/10

Poor

25 Aug 2015

Verified traveler

Hotel under renovation

Room is in bad condition. Air con is very noisy and not effective.
Staff is quite friendly and helpful when I request to change room due to air con.

Partner

4/10

Poor

25 Aug 2015

Verified traveler

Noisy renovation work

I guess we came at the wrong night. There appears to be some construction work in the building. Like all other fragrance hotels, the one in kovan is revamping too. Even so they should put it on the website to let guests know that they are renovating.even at night there was still some work going on. And we were woken up by the hammerings early in the day. Also there wasnt cable tv as stated. Staff was accomodating. And room was clean. If there wasnt all the hammerings, it would have been a good stay.

Partner

8/10

Excellent

11 Aug 2015

Verified traveler

Mediocre

There was renovations going on therefore it was quite disturbing. Other than that the room's clean. TV channels are fine. Not many varieties.

Partner

6/10

Pleasant

07 Aug 2015

Huan

overall it's ok

It was ok, better than the previous hotel I'm staying

4/10

Poor

26 Jul 2015

Verified traveler

Small room

It's small, but predictable. With TV, 2 bottles of drinking water, glass. No fridge, safety box. The bed is hard, but I prefer it this way due to my back problem. Not so convenient to mrt station.

Partner

2/10

Poor

09 Jul 2015

Verified traveler

Bad Stay at Kovan

It was terrible.
Supposed to be a non-smoking room, however it was filled with someone smoking.

Partner

8/10

Excellent

14 May 2015

azhar

###

Nice location, bed n pillow are no good TV is to high up

Partner

8/10

Excellent

23 Nov 2014

Glades

Fragrace smells good

I miss the smell of this hotel. Smells really good. Room size is ok with queen sized bed. The wifi is a bit slow. Bathroom was clean. Very nice personel, even let us borrow adapter for cellphone charging.

Family

4/10

Poor

24 Jul 2014

Chris & Lyn

average hotel, in the middle of nowhere

Nice and helpful Staff, But hotel very average nothing special.
We would not stay there again.
Only one tea bag and one coffee supplied for two people........

Partner

4/10

Poor

13 Apr 2014

Trav Eller

Budget style.

The hotel staff was wonderful, nice and very friendly and kind, so I feel bad writing the review as the hotel was a sore disappointment. It is a non smoking hotel yet the rooms reeked of smoke in a really bad way. The room I was allotted was a tiny box, and lacked a window, making it even more claustrophobic due to the smell. This is absolutely no value for money.

6/10

Pleasant

05 Apr 2014

Cassie

small simple room

friendly helpful staff, very basic, small room. expensive for what it was, but Singapore is expensive

4/10

Poor

07 Mar 2024

Keric

Not so good

Leisure Self

6/10

Pleasant

26 Mar 2023

Motohiro

日本人旅行者にとってはお勧めロケーションではありません。私は近くに親族が居たので敢えて泊まりました。私にとっては便利なロケーションです。
このホテルはローカルのショートステイに利用されているホテルのようですが、スタッフは丁寧に対応してくれます。

Leisure Family

6/10

Pleasant

18 Dec 2021

Verified traveler

VTL숙소

창문이 없는 방이라서 그랬는지 모르겠지만, 밤새 환풍기 돌아가는 소리가 커서 잠을 이루기 어려웠어요. 하지만 직원들은 친절했습니다.

Self

4/10

Poor

16 Dec 2019

Verified traveler

The bed was terrible and the shower was basically in the toilet.

Leisure Self

4/10

Poor

05 Dec 2019

Shui Yi

入住住客，品流複雜，晚上相當嘈吵，房間舊，不算乾淨，本打算住幾晚的，已付費，但最後都忍痛轉酒店了。

Business

6/10

Pleasant

02 Sep 2019

Verified traveler

ベッドは快適で広さもあるので寝るだけは大丈夫でしたが、近隣にある為かエアコンからドリアン臭がすることと、シャワーのお湯が出ないのがちょっと不便でした。

Business Self

6/10

Pleasant

26 Jul 2018

YA HUNG

CP值一般

普普通通，隔音不好&沒窗戶的房間，蓮蓬頭是固定在牆上的那種，也沒乾溼分離，簡單講就是一分錢一分貨，CP值一般！

8/10

Excellent

16 Apr 2016

Yuki

Yuki

Will not come again overal, staff friendly , but not the location the room so far.

Family

8/10

Excellent

28 Aug 2015

Verified traveler

ビジネス，一人

MRTの駅から歩いて徒歩5分程度，駅にはショッピングモール，ホテル付近にも食事すると場所や日常品を買うお店があり，立地は良い．ホテルは値段相応に感じたが，同程度の値段でも他のホテルでは，もっとサービス悪い（何もない，汚い）と聞いたので良心的だと思う．ただし，工事中であるため，音が夜遅くまでうるさかったのが難点．ページ内に告知しといて欲しい．

2/10

Poor

20 Nov 2014

Niklas

Very small rooms

Small rooms, bad position of the shower (almost over the toilet). Bad TV only 3 channels that were watchable.

6/10

Pleasant

23 Oct 2014

Verified traveler

too many ants, but good service

Partner

8/10

Excellent

04 Aug 2014

Verified traveler

Billigt men bra.

För dig som vill ha en mjuk säng, en ren toalett och en dörr att stänga om dig. Det får du men inget mer. Å andra sidan betalar du inte för mer heller.

4/10

Poor

23 Jan 2014

황교영

객실내에 타울이 없슴

객실 어디에도 타울이 없어 샤워후 그냥 마를때까지 기다림

6/10

Pleasant

04 Jan 2014

Eza Linda

Kaca jendela dlm kondisi retak/ pecah, plafon di atas closet bocor/ada air menetes, lantai kamar mandi licin.

Family