Name: Topaz Hotel
Address: Triq Censu Tanti, Bugibba, SPB 3025, MT

6/10

Pleasant

31 May 2026

Felicity Heather

Air con wasn’t great

Self

8/10

Excellent

11 May 2026

Anthony

Good hotel, clean. Helpful staff. However, Expedia completely useless. I'll book direct next time.

Friends

6/10

Pleasant

06 May 2026

Jackson

It’s a bit old and feels more like a motel than a hotel. The buffet was alright, but nothing to brag about. The staff is very friendly and courteous though.

Self

8/10

Excellent

27 Mar 2026

Paul

Clean room.... breakfast fine.

6/10

Pleasant

24 Feb 2026

Raphael

Room was okay, walls were dirty and had hair on the wall.
The staff was very welcoming tho, I really appreciate them.

Self

8/10

Excellent

14 Feb 2026

Giles

Room was very spacious and clean
Staff were all friendly

Leisure Partner

10/10

Exceptional

14 Feb 2026

Lauraine

The hotel is excellent value for money The staff are great and the hotel’s facilities are far above what you would expect for the price Happy to come back

Leisure Self

4/10

Poor

27 Dec 2025

Joanne Alice

Stayed 10 years ago and the Topaz was a lovely hotel them
Now it’s become a dumping ground for rude, homophobic old people who are waiting for God so speak who stay in Malta over tge winter months.
The Topaz is now also used by people on cheap package holidays who can be antisocial, drunk and homophobic/ bigoted .
Breakfast is a further nightmare with old people sitting at tables for hours from 7 am making it difficult to get a place to sit and eat if your a disabled person wanting breakfast.
Room 1115 I stayed in was nice but dated and so spent a lot of time on a local Malta bus visiting Valletta and Mosta to avoid the hotel guests

Self

8/10

Excellent

09 Dec 2025

Keith

Went for a few days room only as good selection of nearby cafes, supermarkets and restaurants plus good bus network across the island a short walk away. Supermarkets nearby too. Basic but clean twin bedded accommodation with kettle and cups (but bring or buy your own tea/coffee/sugar and water) as Maltese hotel tap water not the best for drinking and bottled water fairly cheap and plentiful. In past years, this hotel used to accommodate unruly foreign students but I understand this is no longer the norm so much quieter. All the usual hotel facilities and a good choice for anyone looking for cheap and cheerful off peak stay.

Leisure Self

10/10

Exceptional

28 Nov 2025

Robert

As usual I find the Topaz good value for money, I have been using the same hotel for over 10 years now. I find the staff to be very helpful and go the extra mile to access information and resolve issues.

Leisure Self

8/10

Excellent

10 Nov 2025

Paul

Basic room not very big but good value for money for two nights, a lot of street noise

Leisure Self

8/10

Excellent

23 Sep 2025

catherine

The hotel is very clean and staff are very friendly. For older people like us in the 60's was a bit hard getting around because it's away from everything. The room was big and clean but kept getting issues with the bathroom everyday. We had water all over the floor and mentanance kept coming to fix it everyday. The pool was very nice and the breakfast was very good.

Leisure Partner

6/10

Pleasant

16 Sep 2025

Shannan

2 night stay at the topaz hotel

It was family friendly, pool was nice, but looks bigger in photos shown online.
The air conditioning was not up the standers and was very out dated, had to ask staff for a fan, that they did provide.
When asking staff for cutlery to eat something in my room a was told they didn’t have any, this was quite shocking!!
They also advertise they have free WiFi in your room but this doesn’t work!

Partner

8/10

Excellent

10 Sep 2025

catherine

The property needs some updating. Especially the AC it's too noisy Especially at night and it needs a little bit more cold air coming into the room. It's a little to warm for hot weather. Otherwise it's a good hotel.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Hemant

Great place to stay

Business_and_leisure

8/10

Excellent

03 Sep 2025

Jonathan

i

10/10

Exceptional

30 Aug 2025

Alan Michael

Fabulous stay at a very friendly and welcoming hotel. Food and drink were very good. A bit cheaper if you go to the many restaurants very close by. Swimming pool was great, closes too early though at 18:00. Highly recommend this establishment to stay at.

Leisure Self

10/10

Exceptional

27 Aug 2025

robert

Hotel was very friendly ,staff helpful , dining great choice of food , it is used by a lot of students but that didn't affect the stay .Family room was large split room apartment with a big bathroom .Air con could have been better .pool was lovely

Leisure Family

6/10

Pleasant

12 May 2025

Jenna

No air con just a fan

Hotel is very basic and very worn out. Staff are friendly enough. Rooms are all very different to each other, some better than others. The air con does not work in any rooms though. It is a loud noisy air vent blowing air that is not cold. They must know about this though as we were given a fan straight away when complained. No one came to try to \"fix\" the problem even after mentioning it a few times. You would not want to stay here mid summer as you would not be able to sleep comfortably. Carpets in hallway are very worn. Swimming pool is a decent area though.

Friends_and_family Friends

10/10

Exceptional

02 May 2025

Robert

As normal I was impressed with the service I received, the staff were very dedicated to the clients. I liked the improvement of food choice and it was a varied menu.

Leisure Self

8/10

Excellent

20 Apr 2025

Jesmond

Romantic escape

Staff are all friendly and helpful, good value

Partner

10/10

Exceptional

23 Mar 2025

Verified traveler

Great value for your money.

Hotel is customer focused. Stayed for a week. Had a lovely time.

Self

10/10

Exceptional

07 Mar 2025

Julia Lesley

Very nice affordable hotel. Have been staying here for several years now and would recommend it to everyone.

Leisure Self

10/10

Exceptional

05 Feb 2025

simon

Good location for travelling around the island

Self

6/10

Pleasant

02 Feb 2025

Simone

Staff were lovely, place was conveniently located.

Leisure Self

10/10

Exceptional

29 Nov 2024

Robert

I enjoyed the location and quality of the service.

Leisure Self

6/10

Pleasant

09 Sep 2024

viktorija

Good breakfast . Staff was nice . Rooms are like from last last century ,beds n pillows unfomfortable . Plus the aircondition makes horrible noise all night

Friends_and_family Family

10/10

Exceptional

06 May 2024

Marie

I stayed at the Topaz with a family member needing a walking stick and unable to walk far. The hotel was a great choice. With easy access to get around the hotel, with various lifts, spacious restaurant and very helpful staff

Leisure Family

6/10

Pleasant

27 Feb 2024

Antonio

For the price a excellent hotel

I requested a ground floor as my legs sometimes give way which did not happen I was put on the second floor after a day a on arrival the lift broke which meant I had to walk further. Also I put do not disturb on my door yet the cleaners still tried to enter. Other than the above the staff were fantastic

Business Friends

10/10

Exceptional

26 Feb 2024

Dunia

Really the best hotel i tryed a

10/10

Exceptional

10 Feb 2024

Keith

Everything you need in a budget priced hotel.

Short break 3 nights. Good standard of fixtures and fittings with kettle, cups and mini fridge. Plenty of hot water and very warm and cosy heating. No complaints for what I paid.

Self

8/10

Excellent

25 Jan 2024

Nicholas

The only drawback was the water lorry’s parking outside my room most morning 7.30/8.00 which woke me up. The room and staff were good.

Leisure Self

10/10

Exceptional

01 Dec 2023

Nikita

I stayed 7 nights from the 24th of November to the 1st of December. Cleaner was fantastic and so friendly. Staff at the desk very helpful. Lovely pool outdoors and inside. Nothing but good things to say I had a fantastic time.

Leisure Self

6/10

Pleasant

21 Nov 2023

Claudio

Staff are friendly and basically available 24/7 . The hotel has a nice location and offers a lot of extra services . The hotel may need some maintenance but for travelers that are not looking for something luxurious, the general conditions and price are great .

Leisure Self

8/10

Excellent

13 Nov 2023

Mayur

Good place to stay

Great location, indoor pool was lovely.

Self

10/10

Exceptional

06 Nov 2023

Maxim

Good deal for price/value!

Leisure

10/10

Exceptional

16 Sep 2023

Jamie

Great staff and location, with a nice on site restaurant and Pizzeria. Outdoor and indoor pools were nice (indoor is very small ).
Rooms were dated but very comfortable beds, small balcony, and working air con.
Definitely pay extra for the breakfast, it is totally worth it with a huge selection of the buffet.
Only criticism was the elevators conking out regularly. Otherwise a fantastic place to stay at if you want great value for money.

Leisure Self

8/10

Excellent

31 May 2023

James

Clean pleasent hotel helpful staff. Students can be noisy ar night.

Business_and_leisure Self

6/10

Pleasant

10 Apr 2023

Jutta

Very dated decor. Very low water pressure in the shower and water only came out lukewarm. Little things need fixing around the room like loose doorhandles and plugpoints that don’t work.

Leisure Family

10/10

Exceptional

18 Mar 2023

Peter Christopher

Very nice property and pleasant staff

Leisure Self

8/10

Excellent

23 Feb 2023

David

Excellent value for money all round.

Leisure Family_with_children

8/10

Excellent

14 Feb 2023

David Richard

The out doors swimming pool was being refurnished but the buffet breakfast was great

Leisure Self

10/10

Exceptional

03 Feb 2023

David

Transport links, cleanliness of accommodation, price, and area of hotel is situated were brilliant.

Leisure Self

10/10

Exceptional

13 Dec 2022

David

Amazing hotel with amazing price

Wow, what an amazing hotel I kind of faulted room was massive with a balcony maid service every day free safe in the room I cannot fault it
It was one of the best hotels I have ever stayed in

Self

8/10

Excellent

19 Nov 2022

Carl

No aircon working

Leisure Friends

6/10

Pleasant

22 Jul 2022

lutz

good value for money

Leisure Self

10/10

Exceptional

02 Jun 2022

jonathon

Another great Topaz stay

Room was spacious and spotlessly clean. Check-in and checkout was quick and straightforward. Requests for room type were met. Large comfy bed, big balcony and ample desk and chair space. Great value.

Self

6/10

Pleasant

26 May 2022

Ashley

The pool was nice, if a bit cold, and he tiles around the pool are quite slippery when wet so please be careful. The room was small but clean, however I could feel all of the springs in the mattress. The staff were very friendly during the check in and check out process.

Leisure Self

8/10

Excellent

08 May 2022

Michal

All o.k

Business_and_leisure Self

6/10

Pleasant

22 Apr 2022

Jyrki

!

Leisure Partner

8/10

Excellent

07 Jan 2022

Paulo

Topaz Hotel

Was a nice stay. Just there was no shower gel or shampoo in the bathroom! Nevertheless it was clean every day. Room was confortable too.

Partner

2/10

Poor

13 Dec 2021

Hany

So bad

Bad service
No tea or sugar inside room
No shuttle airport service
Bad food bad quality
Bad treatment

Self

8/10

Excellent

09 Nov 2021

Diane

Nice hotel

Nice hotel very clean and large rooms

Partner

4/10

Poor

27 Sep 2021

Andrew

Very old and run down hotel, in need of complete modernization. Rooms extremely old fashioned should not be excepting guests in current condition. Avoid.

Leisure Partner

8/10

Excellent

17 Sep 2021

Andrew

For the price excellent 👍

Leisure Self

2/10

Poor

06 Sep 2021

Hywel

Very disappointed, property needed a good facelift. Totally out of the town and we were put in a block across from the hotel. No security felt unsafe

Leisure Partner

8/10

Excellent

01 Sep 2021

MUHAMMAD YOUNUS AMIN

Ok

Business_and_leisure Friends

8/10

Excellent

27 Aug 2021

Verified traveler

Good value

I recently stayed at Topaz with my 9 year-old son. We extended our stay and I'm returning in a few weeks. The hotel is good value for money and Ideal base for exploring the Island. It's not in fantastic condition but is kept very clean and has all main room and hotel facilities. The hotel has a relaxed environment and staff met any requests, e.g fan, kettle etc speedily. The staff cleaning the rooms do an excellent job. The room air con can be a bit hit and miss but on this occasion the room air-con was great despite nights being 27. Pool is full-size with plenty of sun-beds.

Friends_and_family Family

6/10

Pleasant

17 Aug 2021

Verified traveler

We've been there before. Rooms with a pool view are nice however this time we were given a horrible one. Home is much better. Shower is old and dirty, even bathroom door ia with loovers
You can smell or see through it. Pool is nice

Friends_and_family Family

6/10

Pleasant

22 Jun 2021

Verified traveler

Better to changed the kettle on the room or check cause the last time i book the kettle was not nic.

Leisure Partner

10/10

Exceptional

01 Feb 2021

Hany

Good hotel

Very good room clean and quiet reception was very helpful. Printed some documents for free
There's a fridge inside room

Self

8/10

Excellent

04 Jan 2021

Verified traveler

Topaz stay

The stay was quiet and pleasant. Just what was required.

Friends_and_family Family

8/10

Excellent

11 Dec 2020

jovanka

We like it on the whole

The morning receptionist is a gem while the night receptionist has been a nightmare very impolite and doesn’t know what she is doing but on our last stay she improved a lot from a month ago. The food is good according to who is the restaurant manager we noticed, there is a shift with an eccellente manager and all the food comes up top notch and the service too and there is a shift where everything is below average. The rooms have always been clean and if there was any problem they would do their utmost to solve it. This rating is done not from a one time customer but we been booking there different times in the last 11 months sometimes even twice a month. Love the outdoor pool.

Partner

2/10

Poor

26 Jan 2020

Emran

Terrible. A hotel should safeguard the privacy and confidentiality of a guest.

Self

8/10

Excellent

18 Jan 2020

Verified traveler

This is an older property with a convenient location close to public transport to any part of Malta. I don’t think any room has a sea view. The staff are lovely. Good management means that they offer complimentary coffee and croissant when you check out at 5.00. Room upgrades if they have space. I tried the dinner buffet once, it was close to closing time, the variety was good, the presentation a little jaded, and I didn’t appreciate the staff member talking in a loud voice on her favourite topic. The outdoor pool needs some cleaning. However it was winter when I stayed, so the indoor pool was good. The listing needs an upgrade, WiFi is now available everywhere. Overall a great place to stay!

Leisure Self

8/10

Excellent

02 Jan 2020

Michael

Fair Hotel for what you pay. Rooms cleaned every day, helpful receptionists, hot water in bathroom, some tv channels, fridge and safe in room. You can't expect more for 21 eur per night. I can't complain. I will stay again next time.

Leisure Self

10/10

Exceptional

09 Nov 2019

Verified traveler

Nice location, close to the best Malta beaches in the north

6/10

Pleasant

10 Oct 2019

Verified traveler

Staff and food were good,helpful,and no waiting around 👍

Leisure Self

4/10

Poor

12 Sep 2019

Verified traveler

Rooms....great value for what you pay
Food..... breakfast good value gives you a good start to your day but in the square you can get a breakfast for 2.95 hotel charge 7.00 euro rest oc food not very good try local restaurants better quality for the prices
Do avoid there coffee machine so nasty all coffees taste of a meaty flavouring.
Cleaners... do a great job and are so friendly and polite unlike rest of the staff bar staff and cafe staff so rude and not nice at all arent at all helpful
Reception ...are easy to deal with and quick with dealing any problems so efficient.
Altogether i believe you get what you pay for so good budget hotel tends to fill with many students and young people maybe thats why the bar music is so loud and goes on into early hours so try not to get a pool side room as you wont sleep well.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2019

Verified traveler

.. ................................................

Leisure Self

10/10

Exceptional

18 Jun 2019

Verified traveler

One of my best holiday, hotel was clean, I like the food, staff very friendly and helpful.

Leisure Self

10/10

Exceptional

16 Jun 2019

Verified traveler

😊easy to get to all areas ,everything you might need is at hand

Leisure Friends

10/10

Exceptional

16 Apr 2019

sonia

Very plesent

The hotel fantastic tasy food

Friends

6/10

Pleasant

08 Apr 2019

Verified traveler

Average hotel

hotel needs to renovate some areas asap, we stayed in the block above reception which it seem to be oldest, our room was very big, good cleanliness but that's all, room and furniture looks from 70's,lack of decoration and pressure in the shower (maybe as we were on top floor).
breakfast coffee was the most horrible I ever tried,I am honest, maybe was too strong or too much but it was undrinkable no even with 4 sugars.
Staff in general couldn't be bother for anything, I asked for a pen at reception and the guy didn't even look around when he told me he didn't have one, at the restaurant I asked the hosting lady for 2 glasses to take to my room, she only offer plastic ones as she couldn't bother to get proper glasses from bar (luckily 1 guy asked me to follow him to the bar to get the glasses) day before to leave we asked for breakfast to go so we were told that coffee and croissants will be available, when we left at 5am, the receptionist told us that everything was finished and it won't be replaced so no breakfast for us, I could continue forever but that was the staff attitude in general. Overall mediocre hotel and poor customer service, however if you planing to explore Malta and manage to get a good price for the hotel as we did, then it is just ok, but do not expect much from Topaz hotel :-(

Partner

8/10

Excellent

02 Apr 2019

Verified traveler

Good lication, 10 minutes to the centre, plenty sun beds and a good pool. Very good sized room and excellent value for money

Leisure Friends

8/10

Excellent

28 Mar 2019

Verified traveler

Good Hotel but the lighting in the room was poor. Cleanliness and tidiness was good. Reception staff need to be more welcoming and helpful, smiles would help and knowledge of English needs to be better.

Leisure Partner

6/10

Pleasant

24 Feb 2019

Verified traveler

Surprised having to pay for breakfast having bought bed and breakfast as detailed on website offer, No Coffee milk or tea provided by hotel to mgo with kettle cups and spoons provided

Leisure Partner

8/10

Excellent

14 Jan 2019

Verified traveler

Friendlly staff good service thank all hotel staff and Expefia team

8/10

Excellent

04 Dec 2018

Verified traveler

Been before, good base for going virtually anywhere on the island, just a steady walk to the bus stops, someone will always help with information etc etc. Black Friday helped too, half price open top bus tickets, fabulous, ps, NO time share people to harass you, i think they hide up in Quawra onwards,

10/10

Exceptional

31 Oct 2018

Verified traveler

Nice hotel with 3 star , close to seaside and restaurants. Close to Qawra and Bugibba

6/10

Pleasant

20 Oct 2018

Mark

Basic hotel with no luxury

Basic hotel with no luxury. The tea and coffee making facilities were literally that - a kettle with no tea or coffee! Some of the breakfast items were low quality e.g. orange juice and cornflakes. A bit over priced for what you get

Friends

4/10

Poor

17 Oct 2018

Verified traveler

No breakfast!

We were refused breakfast twice - a mix-up had occurred but the hotel management handled the matter in a bureaucratically unpleasant way.

6/10

Pleasant

15 Oct 2018

Verified traveler

Very basic and overpriced

Very basic hotel. Breakfast was in a massive noisy room and a lot of it was really basic - very low quality cornflakes and orange juice. The tea and coffee making facilities were a kettle, with no tea or coffee! Full of coach trips. Overpriced.

Friends

8/10

Excellent

10 Sep 2018

Verified traveler

Realy Nice

Really nice. Stayed with my 2 boys. Nice breakfast. Really good sized outdoor pool. Only thing could improve is the indoor pool. Too small for hotel residents if used in Winter.

Family

8/10

Excellent

06 Aug 2018

Gillian

Hotel with everything but a bit tired

The hotel has everything you'd need and the rooms are fine, ours overlooked the pool with a balcony and that was great and the air conditioning was brilliant. Location is ok and good for public transport links but there's not much nearby unless you do the short walk into buggiba square. All the facilities and finishes in the hotel are a bit tired, we had an issue with toilet not flushing properly but it was resolved quickly. Overall a good hotel for a budget friendly holiday, but if you're expecting luxury this isn't the place. I felt we got good value for money.

4/10

Poor

30 Jul 2018

Verified traveler

Not the best I've stayed in bit the staff are friendly. A/c not working and they didn't sort it out until day 4 of a 7 day break. Area looks a bit rough but only a 10 min walk to main bit.

10/10

Exceptional

10 Apr 2018

Verified traveler

It was a last minute booking

It was a last minute booking but very happy to have chosen the Topaz Hotel. I was quite nervous at first as to what i'd find but the first thing that struck me was the cleanliness especially the bathroom and the bed which i'm quite fussy about. The little i spoke with staff was at the reception on checking-in...very polite and helpful. Breakfast was lovely...large selection and so yummy :-) I would definitely recommend this hotel.

4/10

Poor

11 Feb 2018

Rich

Not how it looks in the glossy photographs!

On the web site, the rooms look lovely, bright, clean and very well maintained. In reality, they are dark, the bed and mattress has seen better days. The shower leaks all over the bathroom floor. The toilet drips water all night, keeping you awake, and as if that wasn't enough, the workmen drilling constantly at 8.45 in the morning with no warning will soon wake you up!

The balcony door wouldn't lock, in fairness they did sort it out (well sort of), it meant that they secured it so it couldnt actually be opened... at all!

The italian restaurant is open, when they feel like it, even though there are posters all over the hotel that tell you it's open every evening.. it isnt!

Staff are friendly, but that.. is about all that is positive in this place. My advice is pay a higher price get comfort and security and a better place to sleep.

8/10

Excellent

03 Nov 2017

Aaron

as stated before- pleasant stay. comfortable and spacious accommodation.

10/10

Exceptional

16 Oct 2017

Dreamzje

Too expensive for a solo traveller

I must admit I had a wonderful room 2222 . Great pool view . The reception staff were the best in all my travels ,all over Europe. Friendly,funny and so helpful. It's only downside and this a minor downside. It's in a quiet area , no major pubs, not a lot of entertainment. Otherwise it was great ..

6/10

Pleasant

11 Oct 2017

Verified traveler

Overnight stay in Malta (we live in Gozo)

Everything fine except the poor customer service, particularly the Reception and the breakfast staff. Unfriendly and unhelpful. Definitely need some customer facing trianing!

8/10

Excellent

29 Sep 2017

will

Nice Hotel To tour The north\n\n\n

Very hot and enjoyable,change from rain back home.Plenty of places to eat,beaches not to bad,parking not great,some streets a wee bit dirty in places.Or wise enjoyable.

6/10

Pleasant

27 Sep 2017

Verified traveler

Condition below 3 star. A.C. did not work. Room only cleaned superficially.

Far too many people in the hotel.

8/10

Excellent

12 Sep 2017

Billy

Nice stay

Most reception staff were very friendly and really helpful. Room was nice and spacious with a small balcony. Bathroom was good and also spacious. Bed was very comfortable, would not hesitate to stay at Topaz Hotel again. Within walking distance of a lot of restaurants.

Partner

4/10

Poor

03 Sep 2017

Georgina

Wouldn't recommend this hotel.

Fridge leaked all over the floor when we first entered the room.
Wi-Fi was very slow and hardly every worked. I used my data most of the time as its free roaming but even the signal for this was slower unlike in other towns.
Air Con did not work and we was on the fifth floor so it was very hot. We complained 3 times about this and only on the third complaint did we receive one fan for the room.
Bed was not that comfortable. Pillows very lumpy.
Shower pressure was atrocious. I have thin hair and was struggling to wash the shampoo out.
They don't clean the floors daily so had to wear shoes in the room at times. Sand from beach from 2 days ago not swept.
Not much to do in the area. We spent everyday out of Bugibba.
About 10-15 minutes walk from the town centre. Not a nice area to walk at night. Men standing around in groups drinking on the corner of roads.
TV only had news channel in English and movies for men which had very old films. All the other stations that were supposed to be English according to their information were not.

8/10

Excellent

02 Sep 2017

Sarah-Jane

Nice hotel and pool. Great location would definitely recommend

Family

10/10

Exceptional

02 Sep 2017

jen

Very nice hotel stayed there twice! Would definitely recommend and would return

8/10

Excellent

07 Jul 2017

Dipanjay

Comfortable stay within budget

The stay was comfortable. The pool is nice and clean. The hotel is close to the busy area of St Paul's Bay, so you have an access to a lot of shops and restaurants. Public transport is available within walking distance. Oceanfront is within 500 meters from the hotel.

10/10

Exceptional

08 Jun 2017

william

Beautiful Malta

Lovely hotel, close to shops bars and restaurants, nice little beach nearby and close to bus stops.

Partner

8/10

Excellent

26 May 2017

chris

main hotel good fair walk to the sea