Route 66

6/10

Pleasant

09 Jul 2026

Glen

The duty manager did not know how to get to route 66!

Self

8/10

Excellent

06 Jul 2026

Carole

We had a good 2 night stay in Springfield, Il. Breakfast was tasty and bed was comfy. My only complaint was the dirty tub, with hair in the drain and the dirty toilet. I was given a free drink coupon when I placed a complaint.

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Raena

We were definitely prepared for an older hotel experience but it seems more rundown than we expected, some maintenance overall making sure everything works like the pool & major upgrades on the rooms would go a long way to really making this a more exciting experience to stay at a Route 66 memorabilia venue. The curly dark haired lady at the desk was very nice & pleasant and the diner restaurant was cute. We wanted fun & it was meh because of the room while being very clean was beyond old, deteriorating & outdated.

Family

10/10

Exceptional

20 Jun 2026

Rhonda

Disappointed that the pool was is such poor shape it was not even open

Friends_and_family Family

4/10

Poor

13 Jun 2026

mark

The room was dirty. Toilet was dirty. Air-conditioning barely worked. Pool was not open. Definitely will never go back.

Self

6/10

Pleasant

08 Jun 2026

Sam

The hotel itself was awesome. The staff was great got all my questions answered. The room was nice the bathroom was a little short. When taking a shower the water kept going from hot to cold. It was the full swing of freezing to burning hot. The bed was comfortable but my mattress cover came off and I felt uncomfortable.

Family

6/10

Pleasant

07 Jun 2026

Sarah

The pictures are different then what is in the room with the Jet tub

10/10

Exceptional

05 Jun 2026

Ricardo

Bar staff was great and the hot tub was good and hot, food was great also.

Partner

6/10

Pleasant

05 Jun 2026

James

The building is just tired. Everything works, it was clean, and the staff was very friendly. the problem is the building itself. They lean in on the \"Route 66\" theme, but that doesn't mean the room should look like they haven't been redone since the glory days of the Mother Road. I still gave it three stars because, again, people were nice, and the place was clean, but definitely not a high-level stay.

Self

4/10

Poor

03 Jun 2026

Sheila

The nostalgia is heavy but the motel is only so-so. The first room I was given (king bed near the diner) the floor was sticky and there were NO light bulbs in the lamp by the bed. When I complained they gave me a room with two beds. Floor was much nicer, room felt cleaner, but the beds had only a thin blanket on them. The hallways had a persistent smell of pot -- even though the motel was non-smoking.
The young woman at the desk was helpful so I won't give it a 1 star, but I wouldn't go back.

Self

10/10

Exceptional

30 May 2026

Keith

Loved the classic route 66 theme

Friends

10/10

Exceptional

29 May 2026

James

Our room was SO CLEAN. Loved the facility. Very old school and such a neat place to stay on Route 66. The hot tub was absolutely DIVINE!!! We will be returning.

Partner

6/10

Pleasant

27 May 2026

Richard

To be honest, this hotel has some character to it, which was nice. The staff was nice and courteous, and tolerant of a traveler who was very tired, and just wanted things to be easy. When I arrive at 10:00 PM, there was literally no restaurants open except for Domino’s Pizza, who wanted to charge me $40 for a large pizza, and deliver it two hours later. In a room that had a jet tub, there were only two towels… The entire room was tile, and there was no TV in the bedroom. I liked the hotel, and the motif of route 66, and if I was in a better mood, I would’ve had a good time there. So part of this problem with me, and part of the problem with the actual property. I would actually stay there again!

Partner

4/10

Poor

26 May 2026

Matt

Staff was helpful. Other than that, the place is falling apart. Lobby and main atrium smelled horrible.

Self

6/10

Pleasant

25 May 2026

Shannon

A lot of repairs were needed.

Partner

4/10

Poor

24 May 2026

Judith

Hair dryer did not work
Telephone when calling front desk
did not work when needing to call for bad hairdryer so had to call on cell
TV had lines through the picture
Air Conditioner looked like someone beat it up
Very outdated

Family

8/10

Excellent

19 May 2026

Phillip

The stay was OK

Self

4/10

Poor

19 May 2026

Laura

Trying to get a response back from Expedia on refund from stay at this hotel on 5/16/26 as we woke up to no hot water at sink or in shower. Additionally, hotel room door would not close properly. The upside is the attached diner and mini museum through halls of hotel. Front desk clerk mentioned if i could get a hold of Expedia, he would authorize the refund for the water issue in room, however, not able to reach Expedia, other than virtual chat that is walking me through the same circle, three times now. Requesting a refund that maybe will come through after this post. Wish me luck.

Partner

10/10

Exceptional

18 May 2026

Emily

This place is SO AWESOME! The layout is a little strange: a divided hallway separates the rooms from a large collection of memorabilia, and it’s easy to make a wrong turn from the front desk and end up away from your room, but the place isn’t huge so it’s easy enough to turn yourself right. There’s an amazing collection of Route 66 stuff, including several entire cars, and the on-site diner is nostalgic, with good quality food. I was surprised and pleased by how wonderful everything was.

Business

4/10

Poor

17 May 2026

Michael

Trouble getting hot water. Towel bar and soap dispemcer fell off wall. Fridge did not work right. Stains on the walls and sheets. Holes in drapes. Guess you get what you pay for.

Business

10/10

Exceptional

12 May 2026

cory

Nice friendly staff convenient game room to go play slots all night long

Partner

8/10

Excellent

08 May 2026

Steve

No breakfast available on site

Partner

10/10

Exceptional

28 Apr 2026

John

Freindly staff, very clean. Great stop for any rt 66 traveler

4/10

Poor

21 Apr 2026

Wynter

Went to the on site diner only to discover it's actually a bar with live music. Not how we wanted to relax after a long day

10/10

Exceptional

18 Apr 2026

shannon

Room was cute. They have a diner and bar

Partner

2/10

Poor

15 Apr 2026

Joseph

The place was an active construction zone. They were hammering and sawing well into the late evening. I could not get any rest there.

Pet

8/10

Excellent

12 Apr 2026

Tara

No coffee. How can a hotel not have any coffee?

Family

4/10

Poor

11 Apr 2026

Nina

Smelled like marijuana, no elevator and no first floor rooms available even though the parking lot wasn’t even half full, no coffee in the room, diner was closed on a Saturday morning.

10/10

Exceptional

05 Apr 2026

roxanne

My travel buddy and I love love love this place! Retro vibe, pet friendly and the jacuzzi is out of this world! Diner is perfect (our server Shelby was delightful) food delicious! Front desk staff and check in process seamless!already plan to revisit in May!

Partner

2/10

Poor

02 Apr 2026

Phillip

My biggest complaint is they dont tell you there's a time limit on your deposit. I have 6 kids and the babysitter needed us earlier than expected so I forgot my cash deposit. When I realized the error the manager REFUSED to give me the deposit back. What kind of hotel needs their guest's deposits so badly that they cant return them? Bad business. 👎 The hot tub stopped working during our stay too!

Partner

8/10

Excellent

29 Mar 2026

Shivani

Yes

Family

2/10

Poor

26 Mar 2026

Krista

I arrived at 11:30 pm and needed to be up at 6 am. When I checked in the lobby/check in smelled so strongly of Marijuanna it made me nauseous and gave me a headache! I proceeded to my room, which also smelled musty, but I was so tired I just wanted to go to sleep. I went to the bathroom, to discover no toilet paper! Then checked the entire room- not one single tissue to be found. I sat on the bed to discover the thinnest mattress on top of a board. It was when I could hear the couple 2 rooms down shouting and throwing things that I decided to leave! My entire stay lasted 15 mins! I am demanding a refund and will never consider this location again!

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Nancy

Nice staff. Enjoyed the band and the locals dancing in the bar.

6/10

Pleasant

19 Mar 2026

Amy

Very dated, needs many updates. Room was dirty at check-in. Dirt and dust all over the bathroom vent. The room smelled musty, the heat/air source was filthy. The on site diner/bar was decent, but was not open for breakfast. We were only there for one night so we tryed to make the best of it.

Friends

10/10

Exceptional

15 Mar 2026

Audrionna

clean room very safe hotel

2/10

Poor

15 Mar 2026

Terry

Dirty , stinky, nasty

Partner

4/10

Poor

15 Mar 2026

William

Poor water pressure in the shower, and poor jet pressure and postion in the jetted tub.

Partner

2/10

Poor

14 Mar 2026

CJ

This place was a joke. I walked in my room AFTER i walked through the wall of weed smoke and thought someone was in my room already. The T.V. was on BET and the bathroom light was on! I was afraid to lay my things down for fear of bed bugs or cockroaches! The bed was less than comfortable. There were bare foot prints on the floor (i NEVER walked around the room without shoes). I found a dead cockroach laying on the floor, the vent in the bathroom was full of mold, there was no shampoo in the dispenser in the shower, and i couldnt get the tv remote to work! This place was disgusting and should be shut down! I would not recommend ANYONE staying here!

Self

4/10

Poor

07 Mar 2026

pavan

Hotel look around was okay but beds were hard privacy was just for name sake and could improved washroom

Partner

8/10

Excellent

02 Mar 2026

Derrick

They require a cash deposit at the door, so plan accordingly.

Partner

2/10

Poor

27 Feb 2026

Danny

Called canceled the room in plenty of tine and they still charged me for the room

Self

6/10

Pleasant

20 Feb 2026

Jessica

First impression was not good. Had the stay been refundable, we would have went elsewhere. The lobby smelt like wet basement and marijuanna. The rooms are not soundproof as we could hear everything that was going on in the conference room through the bedroom wall. Our fridge needed thawed as it had a large chunk of ice and was room temperature. Water pressure for the shower and jacuzzi tub was extremely weak..took 20+ mins to fill up the tub abive the jets. All things could u a serious update.
However we did enjoy our stay. Staff were courteous and helpful.
Overall, i would not recommend them, especially for over 150$ on a thursday night

Partner

10/10

Exceptional

20 Feb 2026

tom

Yes staff was very courteous and the room was very nice

2/10

Poor

16 Feb 2026

Michele

It was load every night we stayed! I booked this room for a nice get away and it was horrible! We did not get any food or drinks that I paid for no one came in to change our bedding or to get us some new towels! I will not be returning sorry very unhappy customer!

8/10

Excellent

15 Feb 2026

Steve

We stayed one night at Route 66 Hotel. It wasn't the Four Seasons by any means, but for less than $80 on Valentine's Day, it was really good. Our room was clean, but did smell sort of like curry, but my wife and I love curry, so there's that.

We ate at the restaurant onsite, and was pretty good. They were understaffed, so we had a wait. But it was worth waiting for.

Overall, decent hotel for the money. We would stay there again.

10/10

Exceptional

22 Jan 2026

Cindy

Some of the room was outdated but clean! The staff the amenities and the bar and grill were fantastic!

Business Self

6/10

Pleasant

08 Jan 2026

Ashleigh

Having the diner and drinks open later. Security on site with the weirdos in and out
Could have more kitchen like items in the jacuzzi room

Leisure Partner

8/10

Excellent

06 Jan 2026

Michele

Plenty Parking

Partner

10/10

Exceptional

25 Dec 2025

Tonya

The staff was amazing.

Leisure Pet

4/10

Poor

22 Dec 2025

Andrew

There were a few positives to our stay. I requested flowers in the room for my girlfriend, and the hotel followed through, which was appreciated. The hotel restaurant employees were also excellent. Everyone we interacted with there was kind, friendly, and professional, and they were the best part of our stay. Devin at the front desk was also helpful.

Unfortunately, the room experience was very disappointing. Our first room was dirty, with smudged windows, handprints on the walls, and an unclean bathroom. More seriously, we found multiple adult bedbugs, including one on a towel and several in the bed. The room also had little to no hot water, even after following staff instructions and waiting 15 to 30 minutes.

We were moved to a second room, but it was still not clean. The curtains were dirty, the bathroom had not been properly cleaned, and there was a roach or similar insect on the floor. This room also had water issues. Some front desk interactions felt dismissive and unhelpful.

While we appreciated the flowers and the kindness of the restaurant staff, the cleanliness issues, insects, lack of hot water, and how concerns were handled made this stay unacceptable.

Partner

10/10

Exceptional

20 Dec 2025

Irene A

Staff was courteous, room was very clean,great amenities, and the restaurant had great fresh food not to mention the bloody marys

Leisure Friends

2/10

Poor

13 Dec 2025

Lara

My reservation was to be for Dec 27. After contacting both cash app and Expedia NOONE was able to get in contact with any management at Route 66 to verify that I was not at the property and offer me a refund(cash app pay in four with afterpay) so now not only am I stuck paying this establishment for nothing, I also don't have the reservations for December that I needed.

10/10

Exceptional

15 Nov 2025

Tiera

Clean room

10/10

Exceptional

13 Nov 2025

Tiera

Room was very clean

2/10

Poor

02 Nov 2025

Michael

The room was disusting. We had a cockroach crawling around on the floor in the bathroom.

Leisure Friends

10/10

Exceptional

01 Nov 2025

Deborah

Yes everyone was awesome

Leisure

2/10

Poor

01 Nov 2025

Cody

Front desk told us at check in that the hot water would be shut off for another two hours. Hours later the same guy then told us the water wouldn’t be fixed till the next day. Would not accommodate. I don’t recommend staying here.

Leisure Family

4/10

Poor

27 Oct 2025

Julie

One night getaway

Room was too small. Bed was comfortable. Staff friendly. Restaurant service poor, food was ok. Cocktails way over priced. $12 for a small glass.

Partner

10/10

Exceptional

21 Oct 2025

duane

Good

Self

10/10

Exceptional

20 Oct 2025

Caitlin

We checked in around 10 PM and the staff on duty was extremely friendly very thorough with explaining Wi-Fi where our room was where the best place to park would be. The room was spotless smelled great and the Jacuzzi tub looked brand new. The only complaints that I have would be to add a step to get in as I am quite short and.

10/10

Exceptional

19 Oct 2025

douglas

EXCELLENT value for the money. The hotel is also like a little museum about Route 66. The room was clean and it even had a walk-in shower. Very modern. Even had a Keurig coffee maker! In this price range you're not going to find anything better.

10/10

Exceptional

17 Oct 2025

Angela

Staff very friendly and helpful. Clean nostalgic hotel with a little Rote 66 museum. Will definitely stay again

Business_and_leisure Family

10/10

Exceptional

14 Oct 2025

Joslyn

Great place to stay! Very pet friendly! Great staff!!

Friends_and_family Family

10/10

Exceptional

14 Oct 2025

ted

Great place to stay. Loved it.

10/10

Exceptional

01 Oct 2025

Dawn

Excellent staff

Leisure Partner

6/10

Pleasant

25 Sep 2025

Melony

Water pressure was horrible

Leisure Partner

2/10

Poor

23 Sep 2025

Jodi

Do not recommend!

The bed was comfortable. That's the only positive. The pictures are misleading, it is an OLD, outdated hotel. The room was filthy dirty, towel bar was broke, lots of people there talking, slamming doors, etc., until after 2:30am. Lots of brown swipes near on wall by toilet paper, something was spilled on bathroom door and not cleaned up, etc. Very gross. Floors were FREEZING cold, even after I turned on the heat. One packet (sugar, cream, napkin) was by tiny coffee pot was opened, no new packets were there for new guests. After I checked in, I was notified that their restaurant was closed (I planned to eat there). I went to front desk in the morning to turn in my keys. Nobody was working the front desk so I just left. I did not feel safe at this hotel (I was by myself), and would have left without checking in, but this was nonrefundable and I could not afford to go elsewhere.

Self

10/10

Exceptional

22 Sep 2025

Siera

Was a great stay. Rooms were beautiful. However the tub water smelled like dog water and had tiny hair in it. The curtain also appeared to had spots of dryed blood on it. Overall was a great 5 star stay and would stay again.

Partner

8/10

Excellent

21 Sep 2025

Harlie

It is an alright hotel for convenience and price.

Leisure Partner

10/10

Exceptional

20 Sep 2025

Julie

Great find while travelling route 66 . Definitely would stay again . Onsite diner had live music and a whole plethora of memorabilia .
Disappointed that the lady on reception didn’t tell us about the live music so missed the first half .

Leisure Partner

8/10

Excellent

03 Sep 2025

jason

I'd stay again

The hotel was clean. Very neat to look around decor wise. I think they might have a lounge that local frequent because I went out to my car around the time bars would be closing and there were 8 or 10 people that sounded very happy in the parking lot. But I. Could not hear them in the room nor did they explore the hallways. Over all nice places a little dated but clean and not run down.

8/10

Excellent

02 Sep 2025

Charles

Have to bring your own soap.

My only complaint would be their was no soap for shower or at sink. I only had shampoo to wash with.

Self

8/10

Excellent

31 Aug 2025

George

Can’t beat it for the price would stay again. Friendly staff

Leisure Self

10/10

Exceptional

27 Aug 2025

Deryl

Old hotel. I was there on a day the restaurant was closed, so I had to go out to eat. Bed was comfy. Nothing fancy about room, no carpet. Pool not used in long time. No coat rack.

Business Self

6/10

Pleasant

27 Aug 2025

Jose

We didn't like the smell in the entrance.

Leisure Family

8/10

Excellent

21 Aug 2025

Cynthia

Really liked the nostalgic surroundings, place was good for the price. Man at desk very nice and helpful.

Leisure Partner

10/10

Exceptional

19 Aug 2025

Thomas

Clean, Comfortable, On Route 66

I had a very nice stay at this hotel while attending the Illinois State Fair. I stayed in the original part that was built for Route 66 traffic. The lobby and common areas has lots of Route 66 memorabilia to enjoy.

The hotel and my room was very clean, comfortable, and very well maintained. My room was large. I believe the hotel was updated in the late1990s so the decor is a bit dated, but is in great shape.

I had read a few reviews that said the hotel smelled, but this was definitely NOT the case. Next time I'm in Springfield, I'll stay here again

Self

6/10

Pleasant

17 Aug 2025

Michelle

Pet friendly

Place was neat and cute. Rooms were spacious. Definitely not clean. Food in microwave, food under chair, coffee pod left in maker, yellow stain on sheet, stuff on mirror, floor not clean, shower wall smeared and nasty, hair in shower. Had to go buy disinfectant to clean before shower. It obviously was just quick put together before we arrived. Wont probably go back.But like i said the place was neat and the restaurant too.

Partner

6/10

Pleasant

17 Aug 2025

Michelle R

Cozy bed! Bath and other amenities could be updated. Pool was shut down

Leisure Friends

10/10

Exceptional

14 Aug 2025

sirot

good

Leisure

2/10

Poor

14 Aug 2025

Keaton

I had to get moved to multiple different rooms during my stay. All were dirty and had a heavy musty smell. Really unprofessional and unhealthy.

Business Self

10/10

Exceptional

12 Aug 2025

Ryan

Not the cleanest place, and the bed was not the most comfortable either

4/10

Poor

11 Aug 2025

Steven

No elevator, no soap or shampoo in room, place was dingy/dirty

Business_and_leisure Self

6/10

Pleasant

10 Aug 2025

Dawn

……

Leisure Family

2/10

Poor

09 Aug 2025

Donna

Poor accommodation

There was long black hair in what suppose to be clean. There was a bug on bathroom counter and tile in toilet area terrible shape.Cigarette burn on bathroom counter and none of soap dispenser had soap

Self

6/10

Pleasant

04 Aug 2025

Nicole

This was my 2nd time visiting this property. I had my executive jacuzzi suite and an additional double room for my teenagers. The rooms were very clean, well stocked, and roomy. The king bed in 152 needs upgraded. it was comparable to sleeping on a steel slab. Also, both suites I've stayed in have two AC units one in the bedroom and one in the Jacuzzi space.. the Jacuzzi space AC has not been operational in either room. And the pool was out of order.
Additionally, I can say that the staff this go round was terrible and not accommodating at all. The front desk man seemed bitter and hateful when I inquired about the meal cards that came with my suite last time for the in house restaurant. \"JUST BECAUSE YOU GOT THEM LAST TIME DOES NOT MEAN YOU'LL GET THEM EVERY TIME! AND YOU GOT A CONSIDERABLE DISCOUNT ON THE ROOMS SO YOU DON'T QUALIFY!\" I'M unsure how $300 A NIGHT is a discount!!?? Last visit I was given the option to order in to my room or to visit the diner. I have bad knees and cannot handle a bunch of stairs and stairs lead to the diner. I requested my order be delivered to my room..I was laughed at by the waitress and the manager\"yeah no we don't do that \". I had to order door dash and pay the Dasher to pickup my order and bring it to my room.
I was disappointed that I did not have the pleasure of interacting with the owner on this trip. He's kind, personable and endlessly accommodating to his guests and their requests.

Leisure Family

10/10

Exceptional

31 Jul 2025

Jeffery

Enjoyed it on a 1 night stop while driving Route 66 end to end

2/10

Poor

16 Jul 2025

Mitch

The hotel is cool with Route 66 memorabilia but the rooms stink with smoke even after giving us two “non-smoking

Partner

6/10

Pleasant

16 Jul 2025

Cori

This was a cute hotel to stay as a layover-type one-night hotel, but it's definitely not somewhere I'd stay again. Staff was very nice and check-in was easy. The lobby and memorabilia was pretty cool. As for the room, it was dilapidated. A very tiny round table, barely big enough for one plate, with the pleather chairs that were peeling and coming apart. The bed was terribly uncomfortable and short, and the pillows were small, like toddler-size small, and flat. The bathtub and shower curtain were dirty and stained. The carpet was stained. The walls were so thin and we could hear everything in the rooms around us. Also, we were unfortunate enough to have some very disruptive people partying right outside our room until past 3:00 am. My husband finally went to the front desk and complained about them. They did go take care of that issue immediately. The staff and memorabilia were the best parts of this hotel.

Leisure Family

2/10

Poor

11 Jul 2025

Timothy

The pool/hot tub wasn't opened for the season. No chairs for the handicap showers.
But the food and drinks were very good

10/10

Exceptional

09 Jul 2025

Misty

Its an older motel, but for price its worth it. There is an amazing diner located inside the hotel with really great prices. The location is great I would stay here again.

Leisure Family

10/10

Exceptional

04 Jul 2025

Adrian

Very courteous staff

Leisure Self

10/10

Exceptional

03 Jul 2025

Derek

I like the whole Route 66 idea!

2/10

Poor

28 Jun 2025

Kiersten

Staff could either be nicer or trained better on how to do things

Leisure Family_with_children

10/10

Exceptional

28 Jun 2025

Derek

The whole route 66 idea

10/10

Exceptional

26 Jun 2025

carolyn

Cute place and even has a diner just wish they had more amenities

Business Self

6/10

Pleasant

20 Jun 2025

Julius

There's some interesting memorabilia but it's a bit run down.

10/10

Exceptional

14 Jun 2025

Alan

What a surprise the outside doesn't look like much but the room was great, they upgraded us to a jacuzzi suite for free, not sure why but it was awesome. The bed was one of the most comfortable beds I have slept on it a while. Friendly staff, restaurant was great and friendly and great value for the money. Highly recommend and would stay again for sure

Leisure Partner

10/10

Exceptional

13 Jun 2025

Joslyn

For a historic spot, it was really great. Lots of cool decor and history in the lobby and halls. Rooms were clean. There was some noise from the building in the room (electrical and plumbing probably) but I assume its just due to age. Very cool place, would stay again.

Leisure Family

4/10

Poor

13 Jun 2025

Steven

The room smelled like smoke, no shelves in the shower and no toilet paper holder.

Leisure Family