Old City Sultanahmet

Turkey , Istanbul
Istanbul, Emin Sinan Mah. Piyerloti Cad. Sultanahmet, 39
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75 reviews shown

10/10

Exceptional

07 Oct 2025

Giovanna

The staff are very nice, very helpful. The hotel is located very close to the plaza Sultanahmet.

Leisure Self

10/10

Exceptional

06 Sep 2025

sidi mohamed

Breakfast no buffet only one plate each person

2/10

Poor

17 Jul 2025

Tala

Terrible place – nothing like the pictures!

This was by far one of the worst hotel experiences I’ve ever had. The photos online are completely misleading – the reality is nowhere near what was shown. The room was dirty, smelled awful, and the furniture was old, filthy, and also had a bad odor. Everything felt neglected and unhygienic.

The staff were extremely unhelpful and rude. They didn’t seem to care at all about the guests or any issues we brought up. Overall, the entire stay was awful and disgusting. I wouldn’t recommend this place to anyone – avoid it at all costs!

Leisure Family

2/10

Poor

14 Jul 2025

Muhammad

Wasn’t comfortable

Ac wasn’t working properly, I had to complained about it but he was like it’s working but it wasn’t , I and my wife manage to sleep some how and sweating all night .

Partner

4/10

Poor

23 Mar 2025

Krishnaprasad

Water heat regulater was not working . Hand shower was not working .

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Richard

Sink faucet was loose.

Leisure Self

2/10

Poor

31 Mar 2024

bunyamin

Poor

Leisure Family_with_children

10/10

Exceptional

18 Jun 2023

Khaleel

New hotel with spacious rooms and awesome staff. We enjoyed our stay a lot and definitely recommend this place. Just note that the area shuts down by 10 and few to no places remain open afterwards at all. All great aside from that.

10/10

Exceptional

28 Mar 2023

David

Great location and staff very nice

Leisure Self

8/10

Excellent

11 Jan 2023

Barbara

I had a fantastic view of the Blue Mosque and Bosporus from my window. The value of the overall situation makes me glad that I overlooked prior negative reviews of the property. You have to go with the flow especially if the price is right. So I was not bothered by the broken toilet handle when I could walk to all the Old City sights in less tha 10 minutes.

Leisure Self

6/10

Pleasant

05 Nov 2021

Verified traveler

You get what you pay for

The view was great! We had a view of a mosque and the ocean in the distance so that was nice! However, the room did not seem like it was cleaned. The sheets had stains all over them, the comforter they gave us was tiny, and we weren’t given any sheets other than one laying on top of the mattress. The toilet paper also had some small bugs on it so we did not feel comfortable using it.

Partner

8/10

Excellent

11 Apr 2021

Verified traveler

Friendly staff, good location. Bosphorus view from the window.

Business_and_leisure Self

2/10

Poor

22 Oct 2020

Nadeem

Don’t believe the adds Ter

Partner

8/10

Excellent

28 Jan 2020

Verified traveler

good hotel with a very nice helpful manager and workers we enjoyed staying there and we’ll be back again

Friends_and_family Friends

4/10

Poor

14 Nov 2019

Mohammed

We ask for extra 2 pillow but our 14 nights stay did nit provide.
Bathroon not good dirty.

In breakfast ask for omelet they do 2 days & then stop.

2 young stuff in reception always on mobile phone, not giving attention to work.

Business Family

2/10

Poor

04 Nov 2019

Fred

worst experience ever i stayed in a hotel. I hope they\"ll improve

Leisure Self

8/10

Excellent

31 Oct 2019

Markus

In the Heart of the Happening

The room and bathroom is small but clean. But all we were looking for was a place close to the happening so we could in a short time (2 days) get to know Istanbul A BIT (not that this is ever possible especially not in two days :-) ) . This is in a five minute walk to the tram station - the best way to getting around in the Old City and beyond (we find). In 10 min walking distance from the Aya Sofya and the 'Blue Mosque' as well as other attractions i.e. the Cisterns and the Grand Bazaar. The breakfast was good with a good variety and a FANTASTIC view over the water and parts of the city - WOW!

Partner

8/10

Excellent

15 Oct 2019

Very friendly staff, fresh daily breakfast. Great scenery in the breakfast room!
Rooms are slightly small

Leisure Family_with_children

2/10

Poor

13 Sep 2019

Amber

The hotel is in the back streets of the old town. Really hard to find even our taxi had hard time. It’s not hotel it’s junk the food was really bad. The picture you see on line it’s not

Partner

8/10

Excellent

29 Aug 2019

Chris

Good property. Nice view at the rooftop during breakfast. Should work on adding more diversity to the breakfast.

Leisure Self

6/10

Pleasant

20 Aug 2019

Verified traveler

The place was smaller then expected.

Family

2/10

Poor

17 Aug 2019

Benito Angel

Espantoso.

La recepción del hotel estaba toda desordenada, al entrar a la habitación había un globo arriba de una lámpara, las toallas mal lavadas, los muebles viejos y percudidos por la humedad, al abrir la canilla del vanitory el agua salía por debajo y el desayuno pobre.

Partner

10/10

Exceptional

14 Jul 2019

Dorothy

Great room

It was great I loved the hotel was clean and I was happy with the room. The area is close to everything we wanted to be near. I will come again

Partner

6/10

Pleasant

04 Jul 2019

Balal

Tiny bathroom

It’s location is very good but the hotel isn’t , very outdated and small rooms specially the bathroom.

Friends

8/10

Excellent

27 Mar 2019

Verified traveler

The staff were friendly and the breakfast was nice with a lovely view.
The toilet was quite noisy .
It's what it says and do the job for a night or two .

2/10

Poor

27 Feb 2019

Abood

...

...

Friends

10/10

Exceptional

18 Feb 2019

ABDUL

5 nights tourist

Don't let the old city put you off .Very nice hotel,clean and staffs are very kind.The location of blue mosque is very good,it's about 15-20 mins walk.The grand bazzar is also the same amount of time as the blue mosque.

Partner

8/10

Excellent

02 Jan 2019

abir

The service and the staff at old city sultanahmet hotel was incredible. They were super nice. I arrived at the hotel 7 in the morning and I found my room ready and they also gave me breakfast which was not paid at the reservation. they also called us 5 a.m to wake us up to go to the airport and they offered coffee. everyday, they give us information about how and where to go and they gave us their private number so we can call them any time when we are outside for help. I highly recommend it.

Family

8/10

Excellent

30 Oct 2018

Great location and people

Nice and friendly people and great location. Thank you!

Family

8/10

Excellent

17 Oct 2018

Hugo

Cheap place in great location

It is a good, little hotel in a great location and cheap. Very limited room service, basically you get new towels every day but nothing else done. Free breakfast, not too bad, and a great view from the roof terrace. The room was small and the WiFi was bad, but I would stay there again.

8/10

Excellent

11 Jun 2018

Ali

My second time there friendly people breakfast place beautiful view to the Ocean

Partner

6/10

Pleasant

08 Jun 2018

Verified traveler

Cheap hotel with hygiene issues!

Cheap hotel close to the main sights in Sultanahmet and the hotel has a very nice terrace, on the top floor with nice view on the sea. But... Cleaning was done maybe once every 3 days. Dust was collecting under the furnitures. WiFi not working in the room most of the time. And animals (rats? mices?) could be heard at night in the ceilings... Major hygiene issue!! (At the moment thw hotel faces a construction site and is also pretty noisy)

Friends

10/10

Exceptional

12 May 2018

Victor

Good choice at Amman

Friendly staff
Quiet and nice place
Good location
They take good care of us

Partner

8/10

Excellent

12 May 2018

Verified traveler

Istanbul May 2018

The service at the hotel is amazing. Someone is always at the front desk to help you. Mustafa is very nice and helpful. I checked out but my flight was at 9 and wanted to spend a bit more time in Istanbul so they watched over my things for me (thanks guys!). My things were really heavy and they helped me carry it all to my taxi when it was time to leave. The hotel has an amazing view from the breakfast room upstairs. The hotel is within walking distance from every sight you need to see. THe Blue Mosque is only a 5 minute walk down the street. I never took a taxi once- I just walked.The hotel is a bit older and not so clean, but it is manageable and clean enough. I paid around $38 CAD when I went to Istanbul in May, so for the price I really wasn’t complaining at all, especially since I really only came back to the hotel to sleep at night. The wifi worked well. Overall I had a really good experience. Definitely a good hotel for travellers on a budget. Would consider staying again if I was in Istanbul.

10/10

Exceptional

27 Apr 2016

Tahsin

Good

Brothers were nice and helpful. Mari the lady who does everything was very nice. Everything is good about the hotel. I recommend to anyone:)

Family

2/10

Poor

26 Feb 2015

Verified traveler

poor experience

The room was very cold; the water was cutt off for a couple of days for almost most of the day; the hotel management told us they are working on some maintenance! !
The staff were very polite and helpful

Partner

2/10

Poor

25 Feb 2015

Verified traveler

Charged twice!Feedback from a disappointed tourist

Everything about the hotel was nice until the last day the receptionist charged us more than we expected. But anyway we thought we liked a lot of things in the hotel. But when we came back home, my credit card was charged again! And when we paid by cash at the reception, they didn't give us any receipt, just took the money. So, if you want to stay here, don't give them any details about your credit card and ask for your receipt every time you pay. I'm not sure now if I can have my money back because certainly there's no response to my letter from the hotel.

4/10

Poor

07 Feb 2015

Verified traveler

We were charged twice

We have paid twice for our stay. Once when we booked the hotel and second time to the receptionist. He insisted to pay or leave

Family

6/10

Pleasant

30 Dec 2014

Giselle

Good for the price

We were on the anex building that is like 8 min walking from the real hotel. Even though there is always someone there to help you. They dont accept credit cards you have to pay in cash. Breakfast costs 5 euros and it's served in another hotel that is just right across the street (buffet: eggs, cucumber, tomatoes, cheese, jam, cereals, fruits, coffee, tea, chocolate, artificial juice). 7 min walk to the bazar and Beyazit metro station and 15 - 20 min walk to Santa Sophias church and the Blue Mosque. It's easy to get there from the airport by metro. The street were the building is located felt unsafe at nights specially if you come from the bazar but nothing really happened. Nice shoes fabriques were you can get really cheap prices in this street. Water heating in the room...if you take a long shower the next person has to wait like half an hour until the water gets warm again. The staff is really helpful. Overall it was good, the only hotel near to everything that was affordable, but of course there are much better hotels if u pay more.

6/10

Pleasant

10 Dec 2014

Great location! !

I enjoyes my time at the hotel. The staff was extremely helpful and made sure ant request I had was met.

10/10

Exceptional

11 Nov 2014

Raheel

Excellent location excellent services great staff

Rooms were good for the price location is excellent to explore Istanbul staff always on hand to help out..

Rooms cleaned daily, breakfast was good not much more to say Sultanahmet is Sultanahmet !

2/10

Poor

21 Oct 2014

George

There were no rooms when we got there!

When we got to the hotel we were told that it was fully booked (we booked 5 rooms) and they offered alternative apartment accommodation (3 beds per apartment, open space!) We had to find alternative accommodation at 20:30 at night for 5 rooms, not a very nice experience.

10/10

Exceptional

09 Oct 2014

Branden

Great spot, Great people

Excellent service and staff

2/10

Poor

16 Aug 2014

Verified traveler

Such a bad

Everything was very bad, information in the hotel.com is not the same thing your suppose to meet it. Building for suits are different and located in other apartment .internet was very slow and everything was rediciules.

8/10

Excellent

26 May 2014

Muhamad

Good hotel. Good place.

4/10

Poor

11 May 2014

Verified traveler

Dirty disgusting hotel

This was a awful experience, the hotel was disgusting. The barroom ceiling was dripping of disgusting black water right over the shower, the towels were disgusting with staines (supposedly clean), and the breakfast was a couple of supermarket cookies and 2 vegetables. Ooh and they insisted on being paid in cash and didn't take my credit cards so had to go to ATM to withdraw money therefore being charged overseas ATM fees.

STAY AWAY FROM THIS HOTEL !!

8/10

Excellent

03 May 2014

Hyder

Good Location, Excellent View, Helpful Staff

The hotel is very close to a tram stop and just a short walk away from many of Istanbul's historic sites. It features breakfast on the rooftop, which boasts a stunning view of the Sea of Marmara. My parents and I stayed in a triple room, which was relatively cramped but clean and comfortable. Finally, even though we (thought that we) paid for the reservation ahead of time online, the hotel insisted on receiving payment in cash upon departure. This is not a terrible burden, but it could lead to some confusion and inconvenience. Overall, we had a pleasant stay.

Family

2/10

Poor

17 Apr 2014

Deefa

Misleading advertising

We were very disappointed with this hotel. It's internet site is quite misleading on several points: firstly unlike the pictures, the rooms are very cramped and still unfinished,holes around doors etc. secondly they advertised the use of Visa, but then would not allow us to pay with it.

4/10

Poor

15 Apr 2014

Wendy

Misleading advertising

Our room was noisy, dirty, unfinished and cramped. Visa credit card is not accepted here, but advertised as acceptable payment. This led to an embarrassing confrontation with management as we terminated our stay after one night. We found a much better hotel The Legend around the corner.

2/10

Poor

26 Mar 2014

Verified traveler

Review of Old City Sultanamet hotel

We arrived at the hotel to be told our booking was not valid as we had guaranteed with a non-valid credit card. This was not the case - the card was valid and we showed confirmation from Expedia. We were told there were no rooms but they could put us up in their sister hotel, which was double the price! Needless to say we found our own hotel. Recommend Expedia to check and see if this was done before by this hotel, and if so to delist!!

2/10

Poor

12 Mar 2014

Lee

integrity

When I arrived the hotel on 7 March as what I had booked, the hotel told me that they had cancelled my booking. I was shocked and really disappointed by that. They transfered me to a near by hotel which cost more than my budget.

Family

2/10

Poor

07 Mar 2014

Art

BED BUGS in two rooms ruined my stay in istabul

Dear Art

You wrote:

What can I say? Stay in Old City Sulthanahmet completely ruined my experience of Istanbul.

I was severely bitten by bed bugs, I didn't even manage to sleep in the bed, just lied down on top of it for a while. When I demanded to be moved to another room they agreed with hesitation, no apologies were offered, nothing like that. They tried to move me to lower standard room despite my booking being for a sea view.
It wasn't much better in the next room. I counted over 70 bites all over my body, please check the photo of some bites attached.
It's an absolute nightmare to get all my clothes and luggage bug free now, since many of it it's an expensive Merino wool stuff heating or hot wash is impossible. I ruined one garment already worth over 200$.

And all Old City Sultanahmet stuff's reaction was \"It's not our fault, somebody must have let the window open and let the bed bugs in!\" No discount, no apologies, nothing.
I'm sure that not all the rooms have bed bugs and the location was very good but it's definitely not worth the risk! Absolutely horrible experience!

10/10

Exceptional

22 Feb 2014

Ariane

Close to must-see sights, friendly, modest

The staff was friendly, especially after I tried speaking a few words in Turkish. They were also helpful at directing me towards good, cheap restaurants in the area, and organized tours. The place was kept fairly clean, though some maintenance would be required to have it look better. Excellent breakfast (included) with beautiful views over the Bosphorus river from the top of the building. The 1-person beds in my 2-person bedroom were comfortable, and the shower (no bathtub) in my private bathroom had hot water. The linens looked clean as did the towels. Everything I could possibly ask for. Great value for the price, and excellent location.

4/10

Poor

07 Jan 2012

Verified traveler

disappointing

Even though the staff were quite accomodating, the overall condition of this hotel is not good. It is in desperate need of refurbishment and also the overall cleanliness was not satisfactory. Breakfast was not great either. However, the price is quite low and hotels in Istanbul are not cheap. As long as you are prepared for all the the above, travellers may find it OK given the price, but we would not choose to stay there again any time soon.
On the positive side, the location is brilliant and the staff are very helpful. The view from the breakfast room was also wonderful. One thing they need to improve quite urgently -at least- is the level of cleanliness, we found hair on the bedsheets on the first room we were given and in general bathroom and rooms could have been cleaner.

8/10

Excellent

27 Nov 2011

Verified traveler

friendly staff, fantastic location..

very convienent location, friendly staff;
but breakfast - just average, food not fresh, re-served from the fridge on the other morning;
there were problems with AC - heating is not working, so I wouldn't recommend to stay here during a cold season...
beware to be overcharged during check-out - they've tried to charge me for a phone I've never used...
do not go to cafe next door Why not - very overpriced...

10/10

Exceptional

04 Aug 2011

Abir

Will go again

The hotel is located near all attractions. The room was little small but we spent all the time outside. The staff are very helpful.

Family

6/10

Pleasant

11 Mar 2011

Istanbul 11

The New Pelda hotel was average, the rooms were fairly small and the bathrooms even smaller (I had the superior room overlooking the bosphorous so it was the best room at the hotel). Having said that the rooms were clean and staff friendly and helpful. The location was great as it was a short walk to the Blue Mosque and Hagia Sofia. Although one does get woken up at 5am for the call to prayer everyday.
I highly recommend going across to the tea houses which are close by...one of them is next to the tram station closest to the hotel i.e. 'Cemberilitas'. Also the full day cruise was great. Definitely go to Taksim Square at night...shops are open everyday till late night.....we were there till 11pm and all the stores were open. Also recommend that you go to Topkapi and Hagia Sofia early to beat the crowds and do note that some of the monuments are closed on certain days.

Partner

10/10

Exceptional

14 Jul 2010

John

More than I expected

The hotel staff provide a 5 star service to the hotel guests and makes sure that they are taken care of. They are very welcoming and very hospitable. We arrived at the hotel in the morning and they offered us hot drinks and breakfast right away, and they took care of our baggage. They also arranged airport transport and a wake up call. Location is great, not far from the top sites. Quiet neighborhood.

4/10

Poor

01 Sep 2025

Eric

It is all right for a few days. Hotel rooms are not in good shape and the staff is not very motivated. It is however conventiently located

Leisure Partner

6/10

Pleasant

27 Jun 2025

Juan David

Buen hotel. Muy buena atención del dueño

Es un hotel bueno, calidad/precio en la media de los demás hoteles de la zona.
La zona para mí es la mejor si lo que quieres es dedicarte a las compras y al área de las mezquitas principales

Self

8/10

Excellent

16 Jun 2025

Sabina

Gittiğimizde girişte kimse yoktu, çok bekledik. Ama genel olarak iyi bir otel. Memnunuz

Friends_and_family Family

2/10

Poor

24 May 2025

Ahmed

Nul service

Nul service les draps sont très sales les serviettes sont déchirés le robinet cassé
Pas de service pour changer les draps j'ai passé 5 jours son rien changé
Très nul sévices.

Partner

2/10

Poor

21 May 2025

Lahcen

Hôtel médiocre , vétuste et négligé. Nous avons été très déçu de la prestation. Salle de bain noir de moisissures , sol instable , mobilier vétuste, pas d’eau froide que de l’eau chaude dans les robinets. Pas de bouteille d’eau disponible. Petit déjeuner ras des pâquerettes avec des frites le matin du jamais vu , assiette prête pas de buffet .Franchement c’est inadmissible de proposer ce genre d’hébergement c’est de l’arnaque. Avant de proposer cet hôtel vous devriez aller voir sur place pour ne pas décevoir vos clients .

Leisure

2/10

Poor

25 Apr 2025

Giuseppe

Nulla

Leisure Family

10/10

Exceptional

05 Apr 2025

Flamur und Suzana

Es war sehr schlimm überall schimmel einfach Katastrophe

4/10

Poor

30 Mar 2025

erika

Pessima esperienza. Struttura particolarmente datata e consumata, priva di comfort. Arredo e piccoli apparecchi elettrici di necessità rotti o non funzionanti. Condizionamento e servizi di prima necessità in disuso. Pulizia inesistente. Servizio colazione... da non augurare.
Ottima la posizione.

Leisure Family

2/10

Poor

21 Jan 2025

hunar

Tosi huono asiakaspalvelu

Partner

2/10

Poor

07 Jan 2025

Mustafa

Oda temizligi yapilmamakta kahvalti sabit hergun ayni şeyler bu fiyata kendime özel birsey istemem ama her gun haslanmiş yumurta da olmaz hani. Otele geldiğinizde oturup çay içecek imkanınız yok

2/10

Poor

06 Jan 2025

Farmina

Dirty and bad shape, it is not worth your money.

The hotel was in bad shape and dirty, broken things like dorhandle, broken closeth, dirty lamps. The room service was only done 2 times in 6 days, you had to fix your own towels, toalet paper. The breakfast was also bad, no butter, coffe, very few alternatives. I dont have high expectactions, but you would expect some quality from 3.5 star hotel. The towels smelled bad and it was hair in the bed when we arrive the first day before we used it. The two guys tried to helps us as much the could but it wasnt their fault, the hotel was in very bad shape and not suited for being 3.5 star hotel or hotel at all. I will not recommend using this hotel.

Partner

6/10

Pleasant

06 Jan 2025

Carlos Rolando

Nice hotel, helpful staff.

Leisure Family

6/10

Pleasant

30 Dec 2024

Rehana Naziema

Service van de manager is top! Wat een aardige man en ook zo behulpzaam super tevreden met hem.
De rest van de personeel niet echt gezien of gesproken.
Hotel is oud, badkamer deur gaat niet dicht maar dat was niet zo erg alleen het ventilatie geluid was wel heel hard doordat de deur niet dicht gaat. Hotel is ook heel erg gehorig niet alleen auto’s van buiten maar binnen hoor je ook van alles slapen ging moeizaam. Er wordt ook veel gerookt als je daar tegen kan.
Ontbijt inbegrepen maar dat hebben wij maar 1 keer gedaan was weinig keus.
Locatie naar de grand bazaar of openbaar vervoer was top.
Hou er rekening mee dat je wel een beetje moet lopen het is een klim, maar wel te doen. Complimenten aan de manager!

Leisure Family

10/10

Exceptional

04 Dec 2024

Julie

Très bon rapport qualité prix. Très bien situé

2/10

Poor

22 Oct 2023

Selmir

Verschimmelte Zimmer.
Sehr Laut.
Dreckige Zimmer welche alle 2-3 Tage \"gereinigt\" werden.

Leisure Family

6/10

Pleasant

13 Mar 2023

abdelbasset

le seul truc interessant c'est la localisation de l'hotel sinon y'a rien qui vas, du bruit h24, c'est pas propre, ça pue ,bref à éviter

Friends_and_family Friends

2/10

Poor

05 Dec 2022

Eda

Wir haben mit euch telefoniert sogar der Herr von der Rezeption hat bestätigt und dem Chef die email von euch weitergeleitet. Man kann in diesem Hotel bei den Umständen nicht schlafen. Wir haben uns 3 Zimmer angeschaut alles Katastrophe! Schimmel Wände kommen runter die Betten teilweise kaputt und Bettwäsche mit Flecken. Die Fliesen kleben im Bad…. Wir sind auf unsere Kosten in ein anderes Hotel !!!! Und warten immer noch auf unser Geld von euch (Expedia)

Leisure Family