Name: River Street Inn
Address: 124 E. Bay Street, Savannah, 31401, US

10/10

Exceptional

15 Jul 2026

Kim

Beautiful hotel on the river and close proximity to everything. Splurge a bit and get a room with a river view.

Partner

8/10

Excellent

14 Jul 2026

Kenneth

very nice

10/10

Exceptional

14 Jul 2026

Selma

Loved the area, everyone was so sweet and welcoming!

Friends

10/10

Exceptional

14 Jul 2026

Stephanie

Beautiful property, beautiful room with a nice view

Partner

10/10

Exceptional

14 Jul 2026

Melinda

Staff was great and very helpful!! Room was so beautiful and clean. We will definatley stay here again.

Partner

8/10

Excellent

14 Jul 2026

Patricia

This is a beautiful historic hotel. I am so glad we chose this location for our stay. It is old and noisy. You can hear every foot step in the halls and above you. Or do we have ghost activity? Either way, it was a great stay.

Restaurants attached to the hotel and the $10 per day coupons were very worth it. The managers happy hour was also a very enjoyable bonus.

Only complaint we had is that housekeeping needed to be asked for multiple times.

Partner

10/10

Exceptional

13 Jul 2026

Sherryl

Great location. Historic District at your doorstep on one side & the river on the other! Very comfortable rooms, friendly & helpful staff and the ambience of history. Loved it.

Family

2/10

Poor

13 Jul 2026

chris

My mother was in the hospital in Savannah and I was trying to find a good room, and I asked them if they had close parking for handicapped because I am handicap, they said yes.....when I got there, there WAS NO PARKING ANYWHERE NEAR the friggin hotel entrance.....I asked to cancel my reservation and for a refund and they told me that it was past the point that they could give refunds. Well if they wouldn't have lied to me to begin with I never would have made the reservation to begin with....so basically they stole close to $500 from me and I never even walked in the door....that's sure is the most pathetic place I have ever delt with in my life and I will continue to pass the word to everyone I know and do not know....

Self

10/10

Exceptional

13 Jul 2026

Monica

Great staff! Cool hotel!

6/10

Pleasant

13 Jul 2026

Linda

Getting into the hotel lot was horrible. The attendants were useless. No help

Family

10/10

Exceptional

12 Jul 2026

Linda

We love this hotel and location. Really love the rooms with the old brick walls, original wood floors, staff is very happy and helpful and valeting and unloading car is too easy. Both bar/ restaurants are also great 😊

Partner

4/10

Poor

12 Jul 2026

Reba

The shower was backed up and not fixed over our 3 day, 2 night stay although reported to staff at the main desk. They put the report in the system but no one repaired it. The bathroom did not have hand soap but we did get some as we asked the housekeeper staff person ourselves. We did get a cursory mopping of the sticky bathroom floor. The balcony room was large and we enjoyed the boats. The common areas were clean and invitating on all floors we visited. The staff were nice just disappointed no one came from maintenance to fix drain and disappointed overall cleanliness of the room. Breakfast was undercooked and cold and no one followed up after serving. Bar staff was good. Will try another property next time in Savannah.

Family

10/10

Exceptional

12 Jul 2026

Charles

Very clean. Great atmosphere

10/10

Exceptional

11 Jul 2026

Billy

Wonderful

Family

10/10

Exceptional

11 Jul 2026

Francis

Breakfast was very good at river keel including great view of the river.

Partner

8/10

Excellent

11 Jul 2026

Mariah

We stayed for one night and the room was very clean and staff were very nice. The location and hotel were beautiful and would definitely book again.

Family_with_children

10/10

Exceptional

11 Jul 2026

Jeni

It was perfection! The location, the staff, the rooms! 10/10 recommended! Will be staying here every time I come to Savannah!

Family

10/10

Exceptional

10 Jul 2026

Aaron

Very nice in and the staff was very courteous. Would highly recommend.

10/10

Exceptional

09 Jul 2026

Sara Bresee

Amazing room, cozy and right on the river! So many perks to stay here!

Family_with_children

10/10

Exceptional

09 Jul 2026

Joel

The staff was amazing

10/10

Exceptional

09 Jul 2026

Matthew

We will be back …

10/10

Exceptional

09 Jul 2026

Mark

The hotel was excellent, and also very well positioned on River Street in the historical district. We could easily walk to many of the main sites you will want to see. I highly recommend this property and will return myself.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Gwendolyn

We LOVED our stay here and talk of flying back for another visit to Savannah!

Family

10/10

Exceptional

09 Jul 2026

Judy

Close to everything. Great restaurants

Family

10/10

Exceptional

08 Jul 2026

Tamra

Everything was great!

Partner

10/10

Exceptional

08 Jul 2026

Kristen

Great location, friendly staff, great view of the riverfront. Complementary champagne when checking in.

Partner

10/10

Exceptional

07 Jul 2026

Whitney

The staff were incredible and the history of the building was wonderful to see and learn about. The property is in the most convenient location to all things on River Street. Highly recommend staying here.

Partner

10/10

Exceptional

07 Jul 2026

Chester

Wonderful historic building. Super friendly staff. Great restaurants nearby. Vouchers for restaurant discounts. Would definitely stay here again.

Self

6/10

Pleasant

06 Jul 2026

Roberto

I had an issue with an Expedia voucher because I did not receive the full amount that was stated on the voucher. The voucher clearly said I was entitled to two drinks and two snacks, but I was told different things by different staff members. One staff member confirmed that I was entitled to two drinks and two snacks, but when I spoke with another staff member, I was told I could only receive one drink and one snack. There was no consistency among the staff, and I did not receive what the voucher specifically stated.

I also had an issue with my room. I was forced to change rooms in the middle of my stay, and I did not get a good night’s sleep in the second room. The problem seemed to come from a misunderstanding: I had requested a later check-in, but the hotel interpreted that as me canceling my stay, which was not the case. As a result, I had to switch rooms during my stay, which caused unnecessary inconvenience and negatively affected my overall experience.

Self

10/10

Exceptional

06 Jul 2026

Joseph

River Street Inn was a wonderful place to stay and a great choice for anyone visiting Savannah. The location is perfect, right on River Street, with easy access to restaurants, shops, bars, the waterfront, and many of the historic attractions nearby. The building has a lot of charm and character, which made the stay feel unique compared to a standard hotel.

The staff was friendly and helpful, and check-in was smooth. The room was clean, comfortable, and had a historic feel while still offering the modern conveniences needed for a relaxing stay. I also appreciated being able to walk around the area without needing to drive everywhere.

This is a great hotel for travelers who want to experience the heart of Savannah and enjoy the atmosphere of the riverfront. I would recommend River Street Inn to anyone looking for a convenient, charming, and memorable place to stay.

6/10

Pleasant

06 Jul 2026

Jera

Had an issue with Valet~our vehicle was impacted on side mirror
Valet manager was professional & handled the situation to our satisfaction but the Hotel Manager did nothing to accommodate. Would have appreciated something for our inconvenience.
This definitely affected our stay & our opinion of the property

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Amanda

Great location for walking just about anywhere, staff was friendly! The Inn is definitely in need of some renovation as we had water leaking thru our windows/walls with a heavy rain.

Family

10/10

Exceptional

05 Jul 2026

James

Parking isn't easy in town and vallet ends at 11pm, plan accordingly. Also an odd layout to get to certain rooms due to the building's original purpose. Get past that and this place is amazing. Friendly staff, clean, beautiful, right in the middle of everything on the river walk. Broken keel restaurant is awesome right under the hotel, yes, under lol. The river boat tours are right outside. I don't think we'll ever stay anywhere else when we visit Savanna

8/10

Excellent

04 Jul 2026

Andrea

Everything was good. Nothing over the top good or bad to report. It was a good stay.

Family_with_children

10/10

Exceptional

03 Jul 2026

Lisa

Wonderful stay. The staff was very professional and helpful.

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Aimee

Great location. Beautiful hotel! Staff are all amazing!

Partner

10/10

Exceptional

03 Jul 2026

Annette

Wonderful stay, just had a hard time sleeping with that street so busy with trucks and semis zipping by. Otherwise the staff is great, place is clean as a whistle and amenities are awesome!

Self

10/10

Exceptional

02 Jul 2026

Fred

Our three day two night stay was fabulous. Right on the river front. Close to City Market and River Front activities. The Savannah Convention Center is across the river from River Street Inn. Local restaurants offer great food choices.
Loved our stay!

10/10

Exceptional

01 Jul 2026

Alan

Our only drawback was a track strip between the bathroom and foyer stuck us a few times until we learned to step over it. Beyond that nothing but praise. Staff was next level.

Partner

10/10

Exceptional

01 Jul 2026

Melissa

Such a cool historic building!

10/10

Exceptional

01 Jul 2026

Joshua

It feels odd to say, but our one regret about our trip to Savannah was that we wished we had spent more time in the hotel room. It was so nice and comfortable, the temperature was just right, the staff was helpful and kind, and the location was perfect for everywhere we wanted to visit.

Will definitely be looking to stay there again the next time we're in town.

Partner

10/10

Exceptional

30 Jun 2026

Amy

It was very nice and the staff were very helpful and friendly. My only complaint is the lack of parking, which isn’t the fault of the Inn, but still. I ended up paying $50 to valet park. Which was nice but considering the cost per night of the hotel stay, it would have been nicer to include valet parking in the cost.

Family

10/10

Exceptional

30 Jun 2026

David

Amazing in every way!!

Partner

8/10

Excellent

29 Jun 2026

Jeffrey

Room was clean and the staff was friendly and helpful. The room was very warm and the AC was not able to keep up.

Partner

8/10

Excellent

29 Jun 2026

Misty

The property was beautiful and well kept. The valet was polite and helpful. They never offered a name so I cannot call them out in praise by name. Some of the front desk staff was extremely polite however some seemed as if it was a bother to ask a question. This was sad because I have stayed here several times and never experienced this before.

Partner

8/10

Excellent

29 Jun 2026

Karen

The designers of this hotel deserve a 10 out of 10. It is beautiful and the staff are well trained, kind and very knowledgeable about the area. However, we paid for a balcony king room with a view of the river, which we did receive. But on the balcony, the flooring had wood rot, and so it felt unsafe if you put any weight on it at all and the blackout shade that faces the shopping district was missing. So it meant the street lights and the lights from all of the stores lit up our bedroom throughout the entire night. Although it was reported, maintenance was not able to fix it until the following day, which we were checking out. Also, the room was on the end of the building and so the further into the day you moved the hotter, the exterior brick wall in our room became, which made it quite warm in there in the afternoon and evening.
The design of the hotel is beautiful, the amenities are great, the food is wonderful. The staff is well trained. It’s just that our room had quite a few maintenance issues.

Partner

10/10

Exceptional

28 Jun 2026

Lisa

Perfect blend of historical and modern. Beautiful rooms, delicious foods, views ! We picked the perfect place to stay for Savannah!

Partner

10/10

Exceptional

28 Jun 2026

Zachary

This was one of my families favorite places to stay in all of our travels! The location is perfect. You can watch the river “traffic” from your room (get the river view room, it’s so worth it). You can walk to any shops, restaurants or bars. The room was beautiful and comfortable. The whole hotel is beautiful and well kept. Stay here, you won’t regret it

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Emiliano

What was unique was there was some paranormal activity. You can hear the carts all through the night and the room we stayed in 318 while sleeping our bed was thumping from under the bed felt like someone was kicking our backs. Knocking and running of little kids at 3am. Very adventurous and thrilling

Family

10/10

Exceptional

27 Jun 2026

Davina

The staff was excellent, very helpful, informative and really made our stay enjoyable!
The afternoon guest reception hors d’oeuvres and drinks were delicious. It was fun. You had to meet a lot of the guests hospitality was number one at the hotel. Definitely recommend

Partner

8/10

Excellent

26 Jun 2026

Robert

Nice would come back clean

Partner

10/10

Exceptional

26 Jun 2026

marcola

Loved the historic hotel. It was beautiful. We had river view room and it was fun watching the ships go by. The beds were comfortable. The only thing was a musty smell but it’s June and super humid so we understand. Location was perfect for us. We walked everywhere. The one excursion we went on they picked us up at the hotel. For breakfast, we grabbed food at Cafe Ms. would stay here again .

Family_with_children

10/10

Exceptional

26 Jun 2026

Sean

It was the best place I’ve stayed in Savannah; I will be back! Perfect location.

Partner

10/10

Exceptional

26 Jun 2026

Randy

Loved the location and easy check in

Partner

4/10

Poor

26 Jun 2026

Leanne

The staff at the front desk and the valet's were great. The hotel looks very nice, however, the room had a lot of mildew in the AC and condensation which over the 3 night stay resulted in a moderate leak from the AC vent. The maintenance crew came and opened the vent and at least 2-3 gallons of water poured onto the floor. He wiped up the water and closed it back. The humidity in the room was very high. The shower was dirty and I asked 3 times for it to be cleaned and bleached but nothing was done. We stayed in room 501. We also found out through staff that the hotel was the most haunted hotel in the city. I won't be back.

Friends

10/10

Exceptional

26 Jun 2026

Patrick

Great clean and confortable

4/10

Poor

25 Jun 2026

JoAnne

Our room smelled like mold, and our socks were actually black from walking on the carpet. Bathtub did not have handrails for safety and mold in the corners. Large cockroach dead in back of toilet. Told them about it the first night and was informed they had no other rooms available. When I looked on their website, it said they did have rooms. The staff was absolutely wonderful. From the time we got there until we left I can’t say enough about everyone we came in contact with. The food choices were excellent. I did receive a voucher for a one night. Stay when I go back there! One night after a week! At least they could’ve offered free parking that was $52 a night. The hotel itself is lovely, but our room was absolutely horrible. The windows were so filthy. Also, you could not see out of them. The location is amazing and an easy walk to almost any place you want to go.

Friends

10/10

Exceptional

25 Jun 2026

Dawn

Great location and friendly staff.

Partner

8/10

Excellent

25 Jun 2026

Stephanie

No breakfast for the price and I did not care for the mandatory fee for popcorn as a refreshment.

Partner

10/10

Exceptional

25 Jun 2026

Bryan

Great location, very walkable area

6/10

Pleasant

25 Jun 2026

Eva

Rooms with two queen beds are pretty tight especially getting to the Coffee machine and fridge.
Nice views from room. A bit noisy. Children stomping up and down the hallways late at night.
shower amenities hard to use. pumps don't work well.
We enjoyed our stay.

Family_with_children

10/10

Exceptional

25 Jun 2026

Zack

Friendly staff, excellent location, beautifully restored old building. Perfect in every way

8/10

Excellent

24 Jun 2026

Tricia

Location great to River Street. Staff very friendly! Room could use a little touch up.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Alicia

Loved the atmosphere, history, amenities, room, location & walkability, & restaurants on site! Amazing place to stay while in Savannah.

Family_with_children

8/10

Excellent

23 Jun 2026

Jason

It’s a very old building which adds to the charm. The room needs a good cleaning especially the bathroom. Shower head is old and crusty. Floor grout is kind of gross. Was supposed to have a king sized bed but they put us in a two double room which was kind of disappointing. Bed was comfy but the poster beds blocked the tv view which was weird. Restaurants were good and the speakeasy was nice with friendly staff and good drinks. Great location on the river. After all the extra charges, it was probably a little overpriced. That being said, we had a great visit and we enjoyed the stay and the area but I think this is closer to a 3.5 star hotel.

Partner

6/10

Pleasant

23 Jun 2026

Joao

Old rug dirty room very dark poor lighting
And I was told that I was getting a room on fourth floor than they give a room on third floor

Partner

8/10

Excellent

23 Jun 2026

Natora

👍

Partner

10/10

Exceptional

22 Jun 2026

Patrick

The staff was very helpful and the bartenders, food and drink are great. An awesome breakfast and dinner.

Self

10/10

Exceptional

22 Jun 2026

Sonya

Great location- hotel is unique and beautiful

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Kenneth

Very nice hotel in old, repurposed building adjacent to river. River view enabled us to see an enourmous container ship sail by our window. Two or three minute walk to free water taxi to Convention Center. Very helpful staff,

Partner

10/10

Exceptional

22 Jun 2026

Diana

I loved the architecture of the building and the room was very comfortable.

Partner

10/10

Exceptional

22 Jun 2026

Michael

The staff and accommodations were great stay. The place has a ton of atmosphere, we’ll definitely stay there again if/when we return to Savannah.

Family

10/10

Exceptional

22 Jun 2026

Arlene

The walls, the floors, the furniture, and the location were perfect for a history lover like myself. The food was very good in the second floor restaurant. We thoroughly enjoyed our stay and will definitely stay there again.

Partner

10/10

Exceptional

21 Jun 2026

Beau

We recently stayed at this hotel while visiting Savannah and had a lot to like about the experience. The building itself is beautiful and full of historic character, which really adds to the charm of staying in Savannah. The rooms were well-appointed, comfortable, and nicely maintained, blending modern conveniences with the character you’d hope to find in a historic property.

The location was another major highlight. It was easy to walk to Old Town Savannah, the riverfront, historic squares, restaurants, shops, and many of the city’s most popular attractions. We were able to leave the car parked and explore much of the city on foot.

Unfortunately, our stay was significantly impacted by noise from another guest room. Late in the evening, a group of partiers arrived in the room above us. For several hours there was constant noise from items being dropped or moved across the floor, making it difficult to sleep. The disturbance continued until around 3:00 a.m., when one of the guests began vomiting loudly. While we understand that hotels cannot completely control guest behavior, the lack of a peaceful night’s sleep put a damper on an otherwise enjoyable stay.

Overall, this is a beautiful historic hotel with comfortable rooms and an excellent location for exploring Savannah. If you’re looking for charm and convenience, it delivers.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Nathan

The property I beautiful and the room views amazing. The staff was so friendly and helpful. The location is perfect and the rooms are comfortable and clean. My only complaint was having to check out. Will be back!

Family_with_children

10/10

Exceptional

20 Jun 2026

Michele

Historical building. Room spacious. Nice waterfront.

Partner

6/10

Pleasant

20 Jun 2026

Kenneth

Nice hotel with historical atmosphere. Common places were well appointed and comfortable. The room was good however it was very dirty overall. It looked like surface cleaning of bathroom and room.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Alex

Lovely historic hotel in the heart of downtown.

Family_with_children

10/10

Exceptional

19 Jun 2026

Nathalie

The staff and customer service were incredible!!! The aim is beyond beautiful!! Would definitely stay again!!!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Rosanne

Right on the river. Walkable to great food, shopping and convention center.

Business Self

4/10

Poor

19 Jun 2026

Isha

First, I have to celebrate and honor Cassandra, her customer service was exceptional. While waiting to check-in we were able to witness how she serviced each customer with compassion, attentiveness, and genuine kindness. She made us feel welcomed and valued.

This was supposed to be a mini-vacation and graduation celebration for me. I was so excited to return to Savannah after years of moving to NYC. River Street Inn was the perfect location since I would be graduating across the waterway at the Savannah Convention Center. I booked a room with a balcony so that we could enjoy the River Street scenery.

However, my son and I were exhausted from travel and the humidity, so after our 4pm check-in we slept until 8pm. Upon waking up, I opened the balcony door and it was filled with mounds of bird poop and a floor board was loose. The carpet had brown stains and discolorations.

There were broken and loose bricks in the wall and floor. Their a/c leaked everyday. The shower floor had rusted and chipped areas that could cut your feet. We had to place towels over it to protect ourselves. Our room was 413 directly across from the ice machine which was located in the hallway which was torture. The cleaning staff were unprofessional.

When I requested a new room, they stated that they were none available. Honestly, I feel like I need a vacation from the vacation. The property was clean, but I paid for the room and the room was not.

10/10

Exceptional

19 Jun 2026

Todd

Great location. Walking distance to everything we wanted to do. Very historic.

10/10

Exceptional

18 Jun 2026

Robert

You are close to everything

Partner

10/10

Exceptional

18 Jun 2026

Karen

I had an awesome time. Went solo and had my balcony which I enjoyed to stand out there and enjoy the atmosphere

10/10

Exceptional

18 Jun 2026

Amy

Great location and staff! Will be back!

10/10

Exceptional

18 Jun 2026

Eric

Great place to stay

Partner

8/10

Excellent

18 Jun 2026

steve

Parking is difficult and paying for it is worse. Other than that, nice accommodations

Friends_and_family Family

8/10

Excellent

18 Jun 2026

Shana

The historic aspect of the hotel was interesting. The rooms had historic charm but on the small side. Our family of four was a tight fit. The building is old so the rooms are old and have an old smell to them so know that going in. Staff were friendly and helpful. The location is very good and the view was great.

Family_with_children

10/10

Exceptional

17 Jun 2026

Claudia

The staff made our stay 10x better !!! Especially our valet person …

Partner

10/10

Exceptional

17 Jun 2026

Laura

They are a cashless carry property as well as the restaurant next door!!
Fyi

Self

10/10

Exceptional

17 Jun 2026

free

My boyfriend and I visited Savannah for the first time together, and our stay at the River Street Inn was truly unforgettable. From the moment we arrived, the staff made us feel welcomed and cared for. Their hospitality and attention to detail were amazing.

The location was perfect. Having the restaurants and bars right in the building and being steps away from River Street made everything so convenient. We enjoyed taking romantic walks through Downtown Savannah in the mornings and relaxing with beautiful river views in the evenings.

Our River Street view was absolutely phenomenal and made the experience even more special. The complimentary champagne was such a thoughtful touch and truly the perfect way to celebrate our getaway.

The River Street Inn gave us everything we hoped for: comfort, charm, romance, and that true Savannah feel. We made so many wonderful memories and have already decided this will become an annual trip for us. I highly recommend staying here if you are looking for a romantic and unforgettable Savannah experience. 💕

Partner

10/10

Exceptional

16 Jun 2026

Jeanne

Exceptional in every aspect of this hotel. The historical part of this building made it an extra special experience and the location was perfect. Would highly recommend this hotel to anyone looking to visit Savannah

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Susan

Nice hotel but the rooms really were not kept up need painting lots of paint chipping,
Showers & bathrooms were not what I would consider a 4 star rating.
My room was supposed to be historic view with a balcony. It was actually a view of an alleyway very disappointing however, I think booking through a third party contributed to the poor choice. I asked for another room but was denied.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Ronald

No breakfast, but the happy hour more than made for it (no cost)

Family

10/10

Exceptional

16 Jun 2026

Angela

Amazing place on the river in Savannah. Love the feel of historic building. Great staff and close to everything. Highly recommended.

Partner

10/10

Exceptional

16 Jun 2026

Kathryn

We had a wonderful stay here! The staff were so helpful and friendly and even offered a welcome glass of champagne. The bartender at the managers “happy hour” was great and the food and drinks there were as well. Room was clean and welcoming. Will definitely stay here again!

Friends

10/10

Exceptional

16 Jun 2026

Kayla

I don't know what they use but this is the best smelling hotel I've ever been in. Very clean and so nice.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Sara

Great location, beautiful architecture, lots of thoughtful amenities. Will definitely be back!

Family

10/10

Exceptional

15 Jun 2026

Natalie

Lovely old restored building with lots of exposed brick and wrought iron and antiques- just beautiful. Great location!

Friends

10/10

Exceptional

15 Jun 2026

Vicki

Great location. The room was a little tight with the 2 queen beds. Nice balcony view of the Savannah River and River St. weather was very hot, but locals say wait until July ands August.