Embassy Suites Savannah

United States , Savannah - GA
SAVANNAH, 605 West Oglethorpe Avenue
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100 reviews shown

10/10

Exceptional

27 Jun 2026

Judy

Top notch hotel!

Family

10/10

Exceptional

27 Jun 2026

Stephen

Near visitor center and bus tour terminal. Breakfast and evening social were excellent.
Parking was covered but very expensive.

Partner

8/10

Excellent

24 Jun 2026

Tommy

The free breakfast was good and they offered a lot of options.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Thomas

Have stayed there multiple times. This time stayed for 3 days and the breakfast was late every day. Breakfast is supposed to be ready at 6:30 and was not ready until about 6:45 and no coffee until 7:00. I needed to leave by 7 for my job, so I was rushed to eat before leaving.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Tela

Awesome place to stay with excellent breakfast!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Pamela T

The suite was very nice. The staff was also nice. The carpet in the hallways looked like it could be updated as it looked a little old. I did have one issue. My reservation somehow got canceled after I stayed in the room one night. After being at the beach all day, we were unable to get into our room when we returned. Malik sent Angel to my room to let me in and said someone would be up shortly with our new keys. I tried calling the front desk 3 times but there was no answer. A little over an hour later, I went back to the front desk and Malik was nowhere to be found. A young lady helped me., It took about 20 minutes before the issue was resolved.

However, they did make it up when I checked out as they did not charge me for parking. I really appreciated that gesture.

Friends

6/10

Pleasant

19 Jun 2026

Terri

The hotel was nice enough but... The coffee was not replenished, and when we called and asked for coffee for the following morning, we received no condiments (cream or sugar). No coffee cups either so we drank coffee out of glasses. Shower curtain blew open and water all over the floor with each shower. Very inconvenient and we had towels all over the wet floor.

Family

10/10

Exceptional

16 Jun 2026

Douglas

Very nice hotel. Rooms are clean and very spacious. Location is an easy walk to multiple local attractions. Breakfast is top tier!

Partner

10/10

Exceptional

15 Jun 2026

Great location

6/10

Pleasant

15 Jun 2026

Way

We totally enjoyed our stay at the Embassy, especially because of Todd, Reatha and the bartender Ms. Sharon! They all gave us excellent service!

We have been to many Embassy Suites throughout the USA. All the Embassy's we visited had beverages and ice water all day long!
I did not like that this hotel did not have hot coffee, tea, and hot water all day for the guest.
Breakfast is the only time you get food and beverages.
There is nothing available until 5:00 pm to 10:00 pm.

Did not like the smell of the shampoo, conditioner and the lotion at all.

Family

8/10

Excellent

14 Jun 2026

Kathleen

Yes

Family

8/10

Excellent

12 Jun 2026

Theodore

Great stay except for service in café. Sat for 30 minutes and never talked to anyone. They were there cleaning up but never looked our way or acknowledged us. This was around 7:30 pm

10/10

Exceptional

12 Jun 2026

Carolyn

Very nice place to stay. Walking distance, about 20 minutes, to most places. River St has so many resturants to try.

Family

10/10

Exceptional

11 Jun 2026

Timothy

I like the breakfast as always and also the happy hour is a plus. What I didn't care for is the dogs been at the hotel.

Partner

10/10

Exceptional

11 Jun 2026

Carol

Best hotel breakfast we've ever had. Hotel was clean and very convenient to restaurants and shops.

Partner

8/10

Excellent

11 Jun 2026

Kenneth

The room was nice with an excellent shower. Breakfast was outstanding with a big selection. We also enjoyed the free snacks and cocktails in the afternoon. The location was on the outskirts of Savannah. The parking was $35 per day, which I thought was a little high.

Partner

6/10

Pleasant

11 Jun 2026

Cyrisse

Propert was showing its age. Time to redo

Partner

10/10

Exceptional

09 Jun 2026

Brenda

The room furniture is a bit dated, but everything else was great.

10/10

Exceptional

08 Jun 2026

William

All was good! Breakfast was great

Business Family_with_children

6/10

Pleasant

06 Jun 2026

Mechell

The weekend staff was not very friendly, had several issues with the room. Food left in refrigerator, faucets in the tube area loose, refrigerator did not work. Had to ask for housekeeping. IEverything was turned into front desk. I did talk to management and they did compensate me some.

Friends

8/10

Excellent

06 Jun 2026

vernia

could im[rpve on breakfast

10/10

Exceptional

03 Jun 2026

Edward

The pool area was great very clean the pool was very clean. The free breakfast was very good. The happy hour was great free drinks and snacks.

Family_with_children

8/10

Excellent

02 Jun 2026

Daisy

If you’re willing to pay the absurd $40 per day for parking then it’s a comfortable place to stay walking distance to all the fun things in Savannah. But you might get lucky to find the rare & cheaper parking spot on the street so you don’t have to pay so much for the garage. Outdated furniture & bathroom, terrible sofa bed but overall decent bed. Breakfast was good, free drinks & snacks at happy hour, easy to find.

Family_with_children

10/10

Exceptional

02 Jun 2026

Patrick

Hotel was very clean and the staff were helpful. Carol, the concierge, and Eddy, at the front desk, were very helpful and professional. The HH bartender was terrific. Hotel conveniently located.

The happy hour snacks at Embassy Suites used to be so much better than they are now. Used to have more variety and better quality.

Family

10/10

Exceptional

01 Jun 2026

Dana and Stephen

The rooms were very large and pretty clean. Couches and carpet could use an upgrade. But overall it was great. Centrally located

Friends_and_family Friends

8/10

Excellent

27 May 2026

Linda

The breakfast was awesome and the staff was very helpful.
The furniture in our room needed repair. The sofa cushions were ripped, the upholstery on the chairs were ripped and the shower curtain was ripped. The housekeeping staff was difficult to communicate with as they spoke little to no English. The water fountains in the pool area didn't work and neither did the outlets. The bed was very comfortable, I slept well. The hotel itself was very pretty, but the temperature in the lobby and restaurant area was way too cold. I had to wear a jacket every morning. We did enjoy our stay.

Friends

10/10

Exceptional

25 May 2026

Russell

I loved the helpfullness of the staff when it came to pointing out the amenities including the free breakfasts and 2 free drinks at the bar. I loved the fact that transportation was provided to the boat ride and trolley. We only drove when we went to dinner. The room was more than I expected because I was expecting 1 bed and was surprised to see 2. Overall, we were very pleased and will be staying again on our next visit.

Family

8/10

Excellent

25 May 2026

Wayman

The room was clean. The staff was fantastic and the concierge Carol was so helpful with offering a few of the city’s best attractions. We took her up on the offer and visited the Old Savannah Distillery for tasting and lunch.

The location was great and only a few blocks from the city center. The food was so good.

Partner

6/10

Pleasant

23 May 2026

Janet

Three stars — in need of updating. The lobby looks nice, but the upper floors and rooms feel worn out, which was surprising for an Embassy Suites. We’ve stayed at others in different states, and this is the first one that felt mediocre.
The location also isn’t very convenient for exploring Savannah, and I wouldn’t recommend walking around the area after dark.
Not a terrible stay, but not what we’ve come to expect from this brand.

Partner

10/10

Exceptional

21 May 2026

Christine

Staff was welcoming and always available. The breakfast and reception hours was a great addition to our trip

6/10

Pleasant

20 May 2026

DANIEL

Breakfast was fine, but the evening social time was lacking food. Some trail mix hardly anything else. This was disappointing.

8/10

Excellent

18 May 2026

David

Staff struggled with check in from Expedia a bit, and my room ended up being a different type than what we reserved. Bartenders are extra vigilant about the ID process and my 70-year-old self would have enjoyed a glass of wine if I’d had my ID. Breakfast is nice and a major cut above other hotel breakfasts. Location is good-on the edge of the Historic District in Yamacraw Village-and very walkable to all the popular sights. The suite rooms are a nice size. We didn’t have time to check it out, but many families were enjoying the pool. We would definitely stay here again.

Partner

10/10

Exceptional

18 May 2026

Dave

Very nice stay. Everything was great

10/10

Exceptional

16 May 2026

Christina

Property is beautiful, staff is extremely polite and professional, rooms are huge and very clean, beds are comfortable, property is very quiet and safe with adorable places to visit nearby walking distance. I will definitely return to this hotel.

8/10

Excellent

14 May 2026

Monica

The exterior of the hotel and its lobby are very nice. The room decor is somewhat outdated, dark and heavy. The bathroom is nicely appointed except for one critical miss; there are no outlets to run a hair dryer. The large shower stall was excellent and very safe unlike many other properties where wet floors became hazardous. Regarding the breakfast it is adequate. There are no choices for dairy free or gluten free diets. Overall, it’s a well located hotel with friendly and helpful staff.

Partner

10/10

Exceptional

12 May 2026

Cynthia

Great staff. Very nice breakfast with omelette station.

Family

10/10

Exceptional

11 May 2026

Amy

I came up with a friend to drop my daughter back off at SCAD from Spring Break. We had a great time! The suite was spacious. We had our own room while my daughter had the "living room" space to herself. The sofa bed was comfy and the little kitchenette was nice to have. I would highly recommend.

Friends

8/10

Excellent

10 May 2026

Angie

Great location and clean facility. Excellent location. The room just needs more light.

Family

8/10

Excellent

06 May 2026

Bruce

Great breakfast.

Partner

8/10

Excellent

04 May 2026

Beth

We have no complaints, with the exception of snacks need replenished during Happy Hour. The breakfast was wonderful, except the weekend, the bar needed replenished more often.
The bed was comfortable and the room pleasant. The staff was excellent.

Partner

10/10

Exceptional

29 Apr 2026

James

Very clean room. Great breakfast. The staff was very friendly and helpful.

Partner

6/10

Pleasant

28 Apr 2026

Cathy

Hotel was decent, but not up to par for A Hilton property.

Friends

10/10

Exceptional

28 Apr 2026

Courtney

The beds were extremely comfortable as well as the pillows! Very clean and the staff wasa wonderful!

Partner

10/10

Exceptional

27 Apr 2026

ruth

Outstanding made to order breakfast daily!
Proximity to historic district was excellent!

Family_with_children

4/10

Poor

27 Apr 2026

Tyler

CHECK YOUR CREDIT CARD STATEMENTS! They double charged me (had prepaid prior to stay and then they charged me on check out day). I called 3 separate times and each person said they would get a manager and take care of the refund for me. Well, none of them did and had to file a dispute with my credit card company. We enjoyed our stay here, but dealing with this incident gave me little confidence in their front desk staff and managerial work.

10/10

Exceptional

25 Apr 2026

Patricia

The staff and the property were excellent. Location was also very good. Having a parking garage attached to the property was very helpful

4/10

Poor

24 Apr 2026

Kraig

The room was fine. The bar and restaurant were terrible. After long day of moving we went to the bar and presented our complementary drink card. The bartender said we'd missed the cutoff. I said we still want to buy drinks and I ordered a martini. She said she was busy and if I wanted a martini we'd have to walk down the street to another bar. I said that we couldn't just "walk down the street" my wife is not mobile, has a walker and can only walk from the bar area to where the elevators are. She said nothing so I asked if we could buy a glass of wine and a Jack Daniel's, she said she was busy and she'd get to it. There was only one other couple in the bar. She was working with a food server at the cash register either to train her or be trained. The bartender then disappeared to where the kitchen to the restaurant was and did not come back. After about 19 more minutes I asked a restaurant employee if she could get us drinks and if we could order food. She was very nice, polite and accommodating. We got our drinks but when the food came it was horrible! The broccoli was raw (not even al dente) and there was a inedible sauce poured all over the rest of the plate of mashed potatoes and chicken (there had been no mention of the sauce). Thi

10/10

Exceptional

20 Apr 2026

Michael

Always a pleasant stay and Breakfast is fabulous

Partner

10/10

Exceptional

20 Apr 2026

Mark

Great staff, clean property and great location

Partner

10/10

Exceptional

20 Apr 2026

Lori

Nice room, comfy bed. Large bathroom. The lighting in the room could have been better. Staff very kind and helpful. Hot breakfast had whatever you could want for breakfast. Items replenished up to closing time which let those arriving close to the end of breakfast with options to choose from.

Family

6/10

Pleasant

17 Apr 2026

Connie

The breakfast was fantastic. The facilities were immaculate and beautiful. We did have some issues:
1. We had a major medical issue the morning after check in and my call to the front desk was handled efficiently, resulting in my friend being transported by squad to Memorial Hospital and admitted. She was a patient for 2 days and we subsequently spent the remainder of our stay in our hotel room. At no time did the staff or anyone in management contact us to follow up and inquire about my friend’s condition.
2. Upon her discharge, there was no wheelchair available so we had to rent one
3.There were no extra blankets
4. There was only 1 remote for 2 tvs

Friends

10/10

Exceptional

17 Apr 2026

Catherine

What a wonderful hotel! Accommodations were outstanding. The happy hour drinks were enjoyable and breakfast was delicious!!!

Partner

10/10

Exceptional

13 Apr 2026

Ryan

The room was clean and we had a issue with the ac where was hot a couple nights they fixed it and comped our parking which was really nice for the trouble

Family_with_children

6/10

Pleasant

12 Apr 2026

Jeanelle

Breakfast was enjoyable however our room (premium king suite) did not have clean linens, hair was all over the pillows as well as the sheets, we had to call housekeeping to come replace the bedding. Clean bedding should be a standard for ANY hotel hosting thousands of people a week. Absolutely no excuse for not preparing between guests.

Family_with_children

8/10

Excellent

11 Apr 2026

Julie

Great location for stay!!!!
Needs to have a full service restaurant on property like other locations. Breakfast was okay and that’s due to staff not being attentive.

Family

10/10

Exceptional

10 Apr 2026

Jill

Great location, pet friendly, helpful staff. Complimentary happy hour every night.

Partner

6/10

Pleasant

10 Apr 2026

KAREN

Breakfast was definitely a problem. Lines were very long and chaotic.

Reception (happy hour) was very limited drink wise and food choices not very good

Pet

10/10

Exceptional

10 Apr 2026

Jarius

Clean room and the staff was friendly.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Alfred

Everything was great and the only thing I missed was that I had to pay for overnight parking and it’s not cheap

Family_with_children

10/10

Exceptional

08 Apr 2026

Eric

Everything was excellent just wish the pool was warmer otherwise we had a great time

Family_with_children

10/10

Exceptional

08 Apr 2026

Sue

The AC kept the room cool

Partner

10/10

Exceptional

06 Apr 2026

Fleur

The amenities were excellent, particularly the free breakfast and the free cocktail hour each day. Staff was friendly and the hotel was beautiful.

Partner

6/10

Pleasant

06 Apr 2026

David

There is no room service, also our room phone did not work and calling the hotel on a cell was impossible to get in touch with the desk.

6/10

Pleasant

05 Apr 2026

Tom

The hotel lobby area is great. It is very clean and the design which is mostly the same since it open still looks good.

The front desk staff was on and off. The person that checked up in was excellent. On another visit to the front desk the attendant seemed to be just starting her shift and was not settled in. Meaning she had her bag of fast food on top of the desk. He barely looked me in the face as she was doing something behind the desk. She was really not ready to be on the desk. She did get my request done quickly.

In our room, the shampoo container was empty when I sent to take a shower. It was late so I did not report till the next morning. I used the body wash and condition to get through the shower. You staff need to check these dispensers. Also, I noticed one of the housekeeper working in sock feet...no shoes. That is not a way to run housekeeping.

The happy hour was under staffed and you had to wait up to 10 minutes as the line was so long and the older women behind the bar was not very fast.

As for the breakfast, you better be early as lines are everywhere and no place to sit. We skip the make to order line, but the serve yourself was completely empty. I had to tell the people behind the line that there was not food. Once that was resolved I had to tell them there were no utensils to eat with,. So, the breakfast buffet doesn't work when you seem to have a full house. I expect if you had more staff that would help resolve. Also, $40 parking

Partner

8/10

Excellent

04 Apr 2026

Renea

Female bartender was rude.

Partner

10/10

Exceptional

02 Apr 2026

Roberta

Young front desk terrible

2/10

Poor

01 Apr 2026

Percy

The fire alarm went off in the middle of the night. It scared my kids to tears. Everyone was in the lobby and the workers seemed confused. It was a malfunction. I think they should have said something or offered something to the guests for the trouble.

The Hotel is nice. Location is nice. My only other complaint is that breakfast is a bit chaotic. They brought us the wrong thing twice.

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Maria

Everything was wonderful! Great Staff!

8/10

Excellent

25 Mar 2026

Sue

A large comfortable suite. The room was not only spacious but very clean with the convenience of a refrigerator and a sink. The bath products were top notch. The location was within walking distance of restaurants and stores. We would definitely recommend this hotel.

10/10

Exceptional

24 Mar 2026

Debra

The breakfast was excellent but the chairs in the dining room and sitting area were disgusting and in desperate need of cleaning.

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Samantha

Very clean and friendly hotel. Every stay member that I encountered was polite and respectful. The hotel room was quiet and comfortable. My "made to order" omelet for breakfast, was top tier! I will definitely be back when I return to the area.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Paul

Excellent facility and staff.

10/10

Exceptional

19 Mar 2026

Pete

Great stay. Clean, quiet room, comfortable room, plenty of good towels. Friendly staff.
Tip: Savannah has lots of narrow streets and limited parking. First time visitors should consider leaving the car in the garage and using Lyft or Uber especially at night.

Family

10/10

Exceptional

19 Mar 2026

ranie

Efficient friendly staff

10/10

Exceptional

11 Mar 2026

Cora

Beautiful lobby and building. Room was clean and bed was very comfortable. Furniture in room a little dated. Great breakfast options in the morning. Overall we enjoyed our stay here and would stay again.

Partner

10/10

Exceptional

11 Mar 2026

Andrew

It was good

10/10

Exceptional

10 Mar 2026

Barbara

Perfect location- all historic sites within walking distance.

Partner

10/10

Exceptional

06 Mar 2026

Merry

This hotel is in an ideal location with wonderful suites, clean and comfortable. The included breakfast was very good with the option of chef cooked omelets and pancakes. Would definitely stay her again!

Partner

8/10

Excellent

04 Mar 2026

Amie

Didn't get a chance to try the breakfast, but the options sounded delicious! Love the proximity of walking distance to the SCAD campus. Wish there were more handicap parking spaces.

The room was handicap accessible because that's all that was available, but it was a fantastic room! Loved the long couch in the separate living area with a big tv. Also a big tv in the bedroom, which we appreciated. Plus, the adequate amount of outlets and usb ports was great!

The room also had snacks and drinks, coffees and cocoa pods, which was really nice!

Overall, I will certainly stay here again.

Family

10/10

Exceptional

02 Mar 2026

Marty

Location, room, staff and continental breakfast were all excellent!

Partner

10/10

Exceptional

02 Mar 2026

Judy

Great staff and room. Wonderful breakfast!

Partner

10/10

Exceptional

01 Mar 2026

Mike

The staff was very courteous and provided us with outstanding service. The amenities were definitely impressive. Undoubtedly, we highly recommend this hotel.

Family

8/10

Excellent

01 Mar 2026

Laura

Everything was great until the last day. They don’t seem to have a staff that was ready for a busy Saturday.

Family

10/10

Exceptional

28 Feb 2026

Helen

Room was clean, staff warm and friendly. This is a perfect spot to stay if you love Savannah history. Historical district is within walking distance. Too cool to swim but we did relax by the fire. Beautiful hotel. 2nd time staying and we will be back.

10/10

Exceptional

26 Feb 2026

Kenneth

The room was kept very clean. The staff was very friendly and helpful. It was a major part in our enjoyment of staying in Savannah, GA.

Partner

8/10

Excellent

25 Feb 2026

John

Room was large and comfortable. Location great. Breakfast excellent.

Partner

8/10

Excellent

23 Feb 2026

Helen

Good location. Fair breakfast.

Family

4/10

Poor

22 Feb 2026

Renea

the room was very noisy and the AC seemed subpar. my stays there are normally great, so this was an off visit.

Family

10/10

Exceptional

21 Feb 2026

Monica

Very well located in the historic district—pretty much everything is walkable. Clean & VERY quiet! Great breakfasts.

Partner

10/10

Exceptional

18 Feb 2026

Cynthia Lee

Room was clean and comfortable. Snacks and drinks included was a nice surprise.

10/10

Exceptional

16 Feb 2026

Hilary

Loved the breakfast, the happy hour, clean rooms and kind staff

10/10

Exceptional

15 Feb 2026

Robert

The room was clean and comfortable. Great breakfast. All hotel personnel were friendly and customer focused.

Partner

10/10

Exceptional

15 Feb 2026

Steven

Clean, excellent staff, wonderful room, great breakfast and location.

Leisure Partner

10/10

Exceptional

15 Feb 2026

Paul

Great location, great room. Everyone was nice.

Leisure Partner

8/10

Excellent

14 Feb 2026

Scott and Genevieve

I selected this location based off reviews and the pricing on car storage along with breakfast fees compared to other locations. Parking is $40 a day, breakfast is included which was nice money saver to start your day. Nice breakfast set up along with complementary drinks and snacks daily during happy hour time. It’s .80 miles from the center of the city. It’s in the main road to get into town. Neighborhood was ok it’s right next to gray hound station, next to the court house. My husband said he would stay here again it was perfect location. Very clean nice hotel.

Leisure Partner

10/10

Exceptional

07 Feb 2026

Andrea

Room was perfect and staff is outstanding

Leisure Partner

10/10

Exceptional

02 Feb 2026

Nathaniel

The cleaning staff was excellent.