Hilton Garden Inn Historic Savannah

United States , Savannah - GA
SAVANNAH, 321 West Bay Street
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100 reviews shown

10/10

Exceptional

17 Jun 2026

Leigh Ann

Our stay was great walking distance to everything in downtown, and fantastic restaurants. The AC in our room wasn’t working properly so they did move us to another room. But other than that, our stay was great.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Robert

The location of the hotel was great and it was very quiet and clean. I would like options for rooms with a balcony or facing the main road!

Partner

10/10

Exceptional

15 Jun 2026

Wanda

Your greatest asset was your lovely concierge, I believe her name was Bert! So helpful so lovely! The coffee pot it the room was broken other than that it was a lovely stay and trust me the coffee pot wasn’t important

Friends

10/10

Exceptional

13 Jun 2026

Carrie

Very kind staff. Very clean. Convenient location in River District.

Self

10/10

Exceptional

12 Jun 2026

Michael

Great location and a quick walk to River street. Lots of dining options. Friendly and helpful staff, nice modern, clean, and comfortable room. Was a great experience for a night in Savannah.

Family

10/10

Exceptional

09 Jun 2026

Deirdre

The location was great and the staff was always friendly and helpful. I loved waiting on the couches in the lobby with a coffee waiting for my husband. It felt very homey. The rooms were perfect-beds were comfortable and bathrooms were modern.

Partner

10/10

Exceptional

09 Jun 2026

Krista

The hotel is in the perfect location for enjoying the historic district. Parking was simple and any time we needed our vehicle, valet had it sitting and waiting for us. The room was very spacious as compared to others we have stayed at in the historic district. It was very well maintained and extremely clean. If using the hop-on, hop-off trolley, there is a trolley stop right outside the hotel. The only negative thing I can say is that the noise from City Market was very audible on weekend nights. By Sunday night, though, when crowds had left after the weekend, we heard nothing. We will most definitely stay here again!

Family

8/10

Excellent

07 Jun 2026

Christopher

Very good overall stay.

Business

10/10

Exceptional

03 Jun 2026

Heather

We stayed here for my son’s engagement celebration, it was so convenient and really nice place to stay. Only thing we didn’t love was the breakfast wasn’t too great and extra charge but lots of other options nearby.

Family

6/10

Pleasant

03 Jun 2026

CLAUDE

Parking was too expensive and subcontracted by the hotel. Staff was not friendly or accomodating to our needs/ requests

Partner

8/10

Excellent

01 Jun 2026

Thomas

Check in was 4:00 and the room wasn't ready until 5:30. Not happy about that

Friends

8/10

Excellent

01 Jun 2026

rogelio

No complimentary breakfast, 40+ a night to park. If you are looking for a quiet place don’t get a room near the main road, Bay Street. Hotel was roomy, clean but lost sleep do to the traffic.

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Nila

My husband and I stayed for one night on the drive from FL to NJ and it was a wonderful experience. Great location, beautifully renovated, very clean, and the rooms were spacious and very comfortable. Would definitely return! Just note that the parking is $50 a night, it’s not included with your stay! But the valet is convenient and well staffed.

Partner

10/10

Exceptional

01 Jun 2026

Randolph

The room and hotel as usual were very well Maintained, cleaned, and comfortable.
The location is prime too, everything you want is within walking distance.
Highly recommend

Partner

6/10

Pleasant

31 May 2026

Jessica

Overall, the hotel is nice. Great location. The main problems I had were that they do not service the room daily. Rather, they service the room every other day. This may not matter to everyone, but it’s a big deal to me. Part of the allure of nice hotels when I’m on vacation is the turndown service.

Additionally, there was no body wash in the shower (the dispenser was empty on check-in). I went and requested a refill from the front desk, but it never happened.

During my stay, the air conditioner in the gym was broken, which made it unusable. This is a big deal for me. I rigorously filter for hotels with good gyms because that’s a priority for me.

Partner

8/10

Excellent

31 May 2026

carmen

For the price, it may be expected a breakfast at least buffett for a fee. Limited staff to cover during breakfast to order impacted service. The breakfast food was good.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Amie

Love the proximity to City Market and shopping area. It was really nice to have coffee setup in the lobby, but I wish the little convenience area had more items.

Family

10/10

Exceptional

29 May 2026

Cheryl

Great location for the riverfront.

Partner

8/10

Excellent

26 May 2026

Stacy

Loved having a suite with a couch. Hot tub could use Good cleaning. Ice machine on our floor did not work. Bed and bedding very comfortable. Black out curtains great idea. Loved night light in bathroom

Partner

6/10

Pleasant

24 May 2026

Gaylen

The entry to the hotel was a little difficult to find. We tried to go through the doors on River Street, but you need a key card to get in. The concierge just ignored us at the door. The valet parking is $46 a day plus tax and tip. The public parking is more expensive, which is a joke. The valet attendant on Thursday and Friday was very attentive and she worked very hard to keep up. The attendants on Saturday and Sunday were overworked and it took a long time to get our car. My wife asked the concierge if there was a luggage cart available, and he said that there was probably one by the entrance - he didn't check. I never once saw him get out of his chair. He was rude, unhelpful, and a bad face for the hotel. We asked him about walking through the squares, and he told us that we could start at the square across the street and go from there. We didn't find out until we checked out that he had a free map of the squares on his desk. That would have been very helpful at the start of our stay. The room was decent, but we were right on the busiest street in town. Bring earplugs! The pool was okay and the water was warm. They charge for breakfast, and they don't provide anything for free. The weekday valet attendant and the cleaning crew were friendly and helpful. The rest of the staff were okay at times, and the concierge was downright rude. The location was fantastic - close to the riverfront and right next to the City Market. Both are must sees.

Partner

8/10

Excellent

19 May 2026

Jennifer Logan

Staff was courteous but not overly welcoming.

Business

10/10

Exceptional

16 May 2026

Charles

Parking is my only complaint, but that seemed to be the entire area

8/10

Excellent

16 May 2026

Sam

Pluses: Very nice room. Easy check in, check out. Good location, good price for the area.

Minuses: Onsite valet parking, $45.00. Fee for breakfast buffet.

Overall nice hotel, I would stay again.

Partner

8/10

Excellent

12 May 2026

Elizabeth

Great experience just maybe some extra pillows.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Travis

Location is great, but the hotel is pet friendly so our room smelled like wet dog.

Partner

10/10

Exceptional

08 May 2026

Kelly

Great location within walking distance of many attractions.

10/10

Exceptional

07 May 2026

Steve

It was an excellent location to walk to the city market square and river street area.

Partner

10/10

Exceptional

06 May 2026

Vince

We loved our stay at the Hilton Garden In

10/10

Exceptional

04 May 2026

Katie

Great location! Close to everything. Clean and nice size room! Staff was very helpful!

Partner

8/10

Excellent

04 May 2026

Tonya

The bathroom shower was nice.

6/10

Pleasant

04 May 2026

Chun mi

Clean rooms and friendly staff. Location is close to everything. The problem is the noise from the main road which is very loud due to large trucks and traffic. Make sure you bring ear plugs or you will have sleepless nights.

Family_with_children

10/10

Exceptional

04 May 2026

Jennifer

Super clean hotel, beautiful views from the top floor and close to everything! Road was very loud even being on the top floor but they provide noise machines in the room which was very helpful.

Family

10/10

Exceptional

04 May 2026

LaKeisha

Balcony view is amazing!

Friends

10/10

Exceptional

03 May 2026

Dawn

Great location to walk to the Riverfront and City Market is literally right behind the hotel. Was nice to have the outside pool and lounge chairs on the 2nd level, however, the hot tub was not available.

Friends

8/10

Excellent

03 May 2026

Gregory

Good property in a very good location. Room was comfortable. Parking was expensive. The breakfast was order off the menu, was hoping for a buffet. A bit pricey but food was good.

Family

10/10

Exceptional

02 May 2026

noel

the staff checked us in quickly and had a room ready

Family

8/10

Excellent

02 May 2026

David

Very noisy

10/10

Exceptional

30 Apr 2026

Babs

Staff was very helpful did not eat breakfast there but looked (and smelled) very good GREAT location!!!

Partner

10/10

Exceptional

28 Apr 2026

George

The location was great and the staff was very friendly and helpful. Delicious breakfast and great wait staff.

Partner

8/10

Excellent

27 Apr 2026

Robert

The location was great. The property was well maintained & super clean. The staff was very accommodating & friendly

Friends

4/10

Poor

22 Apr 2026

Michael

Thr room was drab and mant outlets/ USB connections failed to work.
The staff keep telling misinformed information or omitted facts like the valet parking was 58 dollars a day, breakfast is not free and the bill was over 40.00 dollars for your basic eggs, potatoes and coffee. All in all, I was left with the feeling that they quote room then all these extra charges made the decisions for picking this location. Feeling like a gouge that if know I would not have booked. Won't be back ever.

Friends

10/10

Exceptional

22 Apr 2026

aziz

Great free coffee bar.

Family_with_children

10/10

Exceptional

20 Apr 2026

Yolanda

Everything was nice and clean good atmosphere everybody was real nice and helpful

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Anthony

Hot tub was out of service. Fitness center was the smallest I have ever seen at any hotel. Could only fit two persons at a time. Also, much too noisy at night into the we hours of the morning.

Friends

6/10

Pleasant

18 Apr 2026

Bethaney

We booked this hotel specifically for the hot tub. We were very disappointed to learn the hotbtub was not functional upon our arrival. There was also blue painters tape holding together a piece of the balcony. The air conditioning in the room, although it worked great, was incredibly loud. The side of the hotel overlooking \"landmarks\" was very noisy with many trucks traveling on W Bay Street. The use of the room key to operate the elevator was a bit of an annoyance as well. The little interaction we had with staff was great and over all the room was clean aside from the complementary bobby pin left in the shower.

Partner

8/10

Excellent

17 Apr 2026

Dendrxx

Location Location Location. One of the best stays that i have had location wise in savannah. Parking situation was not great. 50 for Valet parking was the only option unless you find some parking somewhere near the hotel for around 40 a day.

Staff was pretty nice but we did run out of towels and after requesting some fresh ones we never received them. The bar was decent unfortunately there was only one bartender who did great but it was a slow process.

I would recommend staying here though overall it was the best stay that i have had on my trips to savannah.

Partner

8/10

Excellent

17 Apr 2026

Cora

We didn't eat the breakfast and didn't use the hot tub

Family

10/10

Exceptional

16 Apr 2026

Kat

The staff was incredible! Cleanest room, the valet was sweet, and it was very relaxing :)

Friends

8/10

Excellent

15 Apr 2026

Jennifer

Hotel location was excellent. Bed was very comfortable. However, our room was on 2nd floor, next to public parking lot, very noisy at night, we can hear music from City Market. Breakfast was just OK, the 1st day we did not get breakfast because the kitchen had to close early.

Partner

10/10

Exceptional

11 Apr 2026

jeanne

The location was perfect as well as the room!

Partner

10/10

Exceptional

10 Apr 2026

Kimberly

Clean room

10/10

Exceptional

07 Apr 2026

Kelly

The hotel was in great shape. Clean & welcoming. Staff were always very friendly. Only 2 issues we weren’t happy about : 1. Arrived prior to the 4 o’clock check-in by 2 hours & had to pay $25 to check-in even though the room was ready. 2. It is a Valet Only hotel which we were unaware prior to arrival & it was &48/day.

Partner

10/10

Exceptional

07 Apr 2026

Lindsey

The property is very clean and well taken care of. Loved the ability to walk to a lot of places. Staff was super helpful.

6/10

Pleasant

06 Apr 2026

Travis

The hotel is pet friendly so the rooms often smell like wet dog.

10/10

Exceptional

06 Apr 2026

Tae

Nice place, right on the edge of the action downtown. The front street is a little busy, had some rukus down below but nothing the hotel can do. Staff are very helpful and Valet available. Close to river walk areas and within 15 minute walk of many other attractions.

Self

10/10

Exceptional

06 Apr 2026

Nina

The hotel and our room were immaculate! The pool area was pretty dirty though and the hot tub is broken and dirty. The location is convenieht but be aware that it's on a main street and pretty noisy. I stayed in Room 419 and it was just street noise. Other people stayed on the 6th floor on the opposite side of the building and were very unhappy about the loud music all night.
All in all, a great stay and if the hot tub were working and that area cared for I'd give it 5 stars. We honestly purposely chose this hotel because my son really enjoys having a hot tub so that was disappointing to us.

10/10

Exceptional

05 Apr 2026

Brandon

Not my 1st stay

Friends

10/10

Exceptional

03 Apr 2026

Gerard

As expected Hilton Gardens. Clean, refreshed/ modern room. Staff, valet and bartender((Max) all super friendly and engaging.
Typical Hilton breakfast but not included (recent change) in stay. À la carte Prices for lowgade breakfast unreasonable. Go to Rhett’s for a quality breakfast.

10/10

Exceptional

02 Apr 2026

Brian

Hotel was nice, location good. Room was clean. Staff was friendly.

Partner

8/10

Excellent

02 Apr 2026

Jenny

Hot tub was out and with no plan to fix it, and while there was coffee & tea, there was no fresh ice water in the lobby.

6/10

Pleasant

28 Mar 2026

Stephen

Cleanliness was fair, room only cleaned every other day, and the breakfast was way over priced and poor quality. Road noise in our room was awful and it was somewhat small for a King room. Gym was inadequate and small. Location was good but getting to our car for trips was a cluster. Not sure I would come back.

Pet

10/10

Exceptional

27 Mar 2026

Thomas

Room was clean and spacious. Hotel was very nice. Conveniently located

8/10

Excellent

27 Mar 2026

Lynn A

Just stayed one night

Self

8/10

Excellent

25 Mar 2026

Philip

Definitely pet friendly and,woukd consider staying again. Excellent location near the city market.
Had breakfast one day and it was well prepared.
The car valet service was efficient and helpful in helping us get into the vehicle when necessary.

Partner

10/10

Exceptional

25 Mar 2026

Michael

Staff at desk and restaurant were excellent and very friendly

Partner

10/10

Exceptional

23 Mar 2026

Tanya

Staff was super friendly

Friends_and_family Friends

10/10

Exceptional

23 Mar 2026

Anna

Wonderful experience! Everything was great, the staff and room was amazing!!!

Partner

6/10

Pleasant

23 Mar 2026

Michael

Clean room, friendly staff, technical issues with elevator and key card, but fixed quickly

6/10

Pleasant

22 Mar 2026

Constance

Heavy traffic noise in the room at all hours did not allow for any quiet time

Partner

10/10

Exceptional

22 Mar 2026

Karen

Nice place to stay. The staff is very friendly.

Self

6/10

Pleasant

22 Mar 2026

Bryan

Additional charge for parking even though we thought it was part of the room cost as we selected parking as a prerequisite

6/10

Pleasant

20 Mar 2026

Edie

I thought that it was ridiculous that I had to pay to park my car on their property.

10/10

Exceptional

19 Mar 2026

David

The staff were very friendly especially Cabrera. The location is great and it is walking distance to everything in the Savannah Historic District as well as the River Front. The hotel room was very clean as well as all common areas. I would definitely stay here again.

Partner

4/10

Poor

19 Mar 2026

Justine

Over priced for what you got. Would not go back to this particular hotel

Partner

10/10

Exceptional

18 Mar 2026

Antonia

Clean, great customer service.

10/10

Exceptional

15 Mar 2026

Jennifer

The room was very clean and comfortable.

10/10

Exceptional

14 Mar 2026

Rosemary

Everything was excellent.

Partner

10/10

Exceptional

13 Mar 2026

Nicholas

Awedome

10/10

Exceptional

12 Mar 2026

Theresa

Staff is so friendly!

6/10

Pleasant

09 Mar 2026

Tony

Too noisy outside of hotel. Some staff were great some not so great.

Partner

6/10

Pleasant

09 Mar 2026

Lindsay

We arrived early (3:00) and our room was not ready told to be back at 4 and we'd have our top floor room . Came back at 4:00 and our room was not ready, yet other people were checking in. We sat till -+5:30 was told our room was ready but now we were not on the top floor,but a couple floors down. Called Expedia and they were absolutely no help.

Partner

8/10

Excellent

09 Mar 2026

Alexa

Staff were not kind, meaning the staff behind the front desks. Snappy didn't want to answer more questions that we had. Overall rude experience.Rooms were super clean/housekeeping was so kind. The elevator inspection was expired by 2 years, huge safety concern.

Friends

10/10

Exceptional

07 Mar 2026

Cornelius

Very pet friendly

Partner

2/10

Poor

07 Mar 2026

Thomas

This stay was a nightmare. Will never stay here again!! Noise level in room was extreme. There is NO parking, we had to pay 51.00 bucks for theor garage. Went to leave at 6am to get on the road and NO parking atendant was around, instead they were speelong in someones car and we missed our flight. Then we were told the coffee urns had coffee 24/7 in the lobby and they were bone dry at 6am and Not one staff member was in the lobby, as they too were sleeping in a backroom. This place SUCKS! Stay away and save 350.00 for an unspectacular room!

10/10

Exceptional

06 Mar 2026

Debbie n Joseph

Very nice great room and view. But the elevators inspection displayed in elevators was expired.

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

Margaret N Walt

Pool was great

Friends_and_family Friends

10/10

Exceptional

03 Mar 2026

Robert

Nice and convenient

Partner

10/10

Exceptional

03 Mar 2026

Steven

Room and lobby were very clean. The staff was very polite and friendly. Even the cleaning staff would say hello and smile. Hot coffee always available in the lobby. The location to the river walk and historic area made this a prime location. Tons of shops and restaurants nearby. I paid extra for a balcony which was okay but not worth it with all the car traffic below. I was on the riverside and had views of the bridge and part of the river. The only negative overall was the noise at street level during the nights was louder than I expected. I could hear the music clearly in the room.

Self

10/10

Exceptional

03 Mar 2026

Amy

The room was really clean. The breakfast was delicious. The staff was very friendly. Loved staying here.

Leisure Pet

10/10

Exceptional

03 Mar 2026

Steve

all good

Family

6/10

Pleasant

01 Mar 2026

Elizabeth

We loved our stay, the only things we suggest is better water pressure in shower and better hot water! Know was all the way on hot and it was warm only. The sink had no warm/hot water.
The hot tub outside wasn’t that hot. It was just warm. Hot tubs are meant to be hot not warm.
And lastly, for the cost of valet (separate for cost of hotel stay) the breakfast buffet should be free.

We will be staying at this location again at some point so hopefully some things change. We loved the location of hotel, we walked everywhere.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Diana

Lovely room, we has a small suite. We where able to walk to so many places. We walked to dinner each night and the River Front.

We where very comfortable. Our room was on the street side so alot of street noise.

Partner

6/10

Pleasant

28 Feb 2026

Patricia

The valet parking was unorganized in a huge chaotic mess. Then I was giving a room on the second floor room 212 to be exact which had a window to the pool area with the radio blaring. Any day naps was unobtainable because of the destruction of sound coming in the window. We also had a wall to the fitness room I feel I was giving this room because I brought my dog. And this is very concerning since I stay only at Hilton Garden because I’m usually welcomed with my dog. My dog is well behaved probably better than most of the children that stay at your hotel. I do not leave my dog in the room. I take her with me. So I’m not sure why I was put in this particular room as a punishment or at least that’s how my companion and I felt the hotel itself was clean. Most of the staff was friendly when checking out one of the ladies at the front desk just turned away when I handed her the key one time I ordered my vehicle and had to wait 20 minutes for them to bring it after I had ordered it and took 10 minutes to come down the elevator. I usually do not write these comments, but I feel that if you don’t told you will not know and I have in the past and enjoyed staying at your hotel and hope this can be addressed so I can continue to do so again I only stay at the Hilton Garden Inn because it’s pet friendly if I’m going to have to stay in a room outback in the shed by the bathroom where it stinks whatever the worst case scenario, I’ll start staying at a different location. There’s plenty to

Pet

10/10

Exceptional

27 Feb 2026

Diane

Clean room and staff were helpful but pay to park a ridiculous amount and then they ask for a tip

10/10

Exceptional

27 Feb 2026

Norma

Loved it all. Very friendly staff, clean rooms, and location was perfect

Friends_and_family Family

10/10

Exceptional

26 Feb 2026

Debra

Great place to stay. No complaints!

Partner

10/10

Exceptional

21 Feb 2026

James

room was clean and very nice. the staff was very polite and courteous.

Family

10/10

Exceptional

20 Feb 2026

Steve

Perfect

Friends

10/10

Exceptional

17 Feb 2026

Rachel

Staff were spectacular, so kind and helpful! Our room was perfect with a great view. The hotel itself is in an awesome location-can walk to everything super easily. Would definitely come back!

Partner

10/10

Exceptional

17 Feb 2026

Shelley

Beautiful hotel. Nice location.

Business