Name: TRYP by Wyndham Savannah
Address: 320 Montgomery Street, Savannah, 31401, US

10/10

Exceptional

02 Aug 2026

ervin

love location

2/10

Poor

02 Aug 2026

Michelle

The property was very dirty. The ac was leaking and had water all over the floor. We told the staff and they didn’t apologize or try to fix the problem. They said they knew. The toilet kept running. The staff was very rude and not helpful. The valet had the nerve to ask for a tip. I would not recommend.

10/10

Exceptional

01 Aug 2026

William

The staff was helpful and kind. Valet was smooth. Great team of people working together to deliver a positive experience.

4/10

Poor

01 Aug 2026

Vicki

Our first night was fine, it went downhill from there. I had to ask a maid down the hall to wash the floor in the room after 3 days because it had not been done. Bathroom for was dirty and had hair all over it, I had to tell them to clean that as well. They never cleaned the tub during the 7 day stay, one day I cleaned the drain myself, gross! Remote would not work had to get new batteries and ended up getting a new remote, it worked for one night then you had to hit it to make it work again. Fridge was not very cold even after turning it up. Careful with the door on it, sometimes it works and sometimes it would stop working. Tried to use the microwave one evening, had to move on out the floor between the beds to find a plug that would work, had to hold it in the outlet. $30 a day valet is crazy. No one said anything about any breakfast.
Used the washer and water came flooding out of the bottom of it.

I will not use this hotel again.

Dear Manager, just letting you know, not that anything will change, I can see that from past reviews.
Ebony was the only front desk staff that was very pleasant.

10/10

Exceptional

01 Aug 2026

Joseph

I appreciate the staff of this hotel on a scale immeasurable.

4/10

Poor

29 Jul 2026

June

First I,ll address the good.
First off the bed. In a word...terrific.
Price was ok also.
Front desk suggested Crystal Beer was wonderful food.
The staff was very helpful.
Now not so good
Valet was mandatory and was charged.
There was no breakfast. The air conditioning didn,t work in our room after telling the front desk we called two hours later and was just moved to another room. Both bathrooms ( under the toilets hadn,t been touched in a while) Also the cream conditioner was empty...I used my sisters. Last but not least we called for our car and waited an hour for ( while we waited in the lobby ) my car.
For a higher end hotel I really expected better service. Do better.

8/10

Excellent

28 Jul 2026

Hong

Good

Family_with_children

10/10

Exceptional

28 Jul 2026

Keith

Clean room, no breakfast, off site parking only

8/10

Excellent

27 Jul 2026

Dean

Rooms were cclean beds fresh comfortable and neatly made. Great soap bathroom clean even in the corners.

8/10

Excellent

27 Jul 2026

Michael

The room and amenities were great, however I called back to the hotel and explained to the staff that I left something in the room and no one would return my call.

8/10

Excellent

26 Jul 2026

Jaime

Clean room and spacious. Parking close by.

4/10

Poor

26 Jul 2026

Jennifer

The AC did blast which was nice in the summer heat. The parking was easy and convenient. Valet is available for $30 a night but the garage across the street was $11 a day. The beds were comfortable and clean, but the rest of the room was very outdated old and not clean. The lights were blinking and flashing went turned on in the living room area of the suite. Very dark.

4/10

Poor

25 Jul 2026

Pearlene

The room had a noticeable odor, especially when the air conditioning was running on a low setting. The smell triggered my migraine and made it difficult to stay comfortable. In addition, the room was not clean upon arrival, which was very disappointing. I hope these issues can be addressed for future

6/10

Pleasant

25 Jul 2026

Renne

The sink was cracked, the tub didn't drain well, there were spots of the room that were not clean.

4/10

Poor

21 Jul 2026

RobertA

The room was poorly maintained. It was dirty, specialty the bathroom. The walls were paper thin. Very noisy. Staff wasn't much help. Do not recommend.

Family_with_children

2/10

Poor

21 Jul 2026

tommy

Don’t do it. Moldy nasty rooms. Best thing about this place is there is a parking garage right across the street and it’s cheap

Partner

8/10

Excellent

21 Jul 2026

Isaac

Front desk lady was very nice at check in

8/10

Excellent

21 Jul 2026

mitchell

My complaint was the parking situation- there is none. Forced $30 a day valet service and when I checked in the scene was chaotic and took a while. Otherwise room was nice and clean staff was friendly.

Partner

6/10

Pleasant

20 Jul 2026

Cheyenne

There was hair behind the bathroom door and around the toilet and the shower stopper was wrapped in hair causing it not to drain. We did have to wait 30 minutes for our valet car. There was a girl in the morning who had to be called and we saw her walk from the hotel across the street. Unsure why it took so long but the normal valet guy (Cleveland) was amazing.

Friends_and_family Family

8/10

Excellent

19 Jul 2026

Cheri

The staff at the TRYP Hotel was outstanding! Ebony, Jay, and the other young lady and young man, whose names I do not know, were so friendly and extremely helpful to ensure comfortable accommodations. The only concerns that I had were that my first room did not have a microwave oven. I spent 3 consecutive nights there with that room and due to a flight cancellation, I had to request a room for an additional night. That room did have a microwave oven and for me, that made such a difference. My second concern was that there was no restaurant/ food service at the hotel. Aside from those issues , I was treated so well. My rooms were very clean and the temperature ( self controlled) was great.

Self

8/10

Excellent

19 Jul 2026

Rodrick

Air Conditioner needs upgrading and small things like the bathroom trim needs wiping down. Paint needs touching up bc the room had a lot of chipped paint

Partner

10/10

Exceptional

16 Jul 2026

Joshua

The building seems old, but the rooms feel new. I love the layout of everything, all of the amenities in the room, the helpful staff and the cleanliness of the property

Self

10/10

Exceptional

16 Jul 2026

Maylene

Great location !!! Staff very friendly specially Cleaven from the valet parking !!! The best !!

Partner

6/10

Pleasant

16 Jul 2026

Jessica

The staff were the best part of this hotel. Check in was a breeze. The rooms are dated and not as clean as expected. One bed had stains on it upon check in and we also received towels that were clearly dirty. The room we received on the first floor did not have a full window so the kids were not able to even look out and enjoy the view. The bathroom felt unclean and even my small child did not want to shower in it. We requested a new room and were denied which was disappointing. There is no pool. Certain photos included a pool, but they no longer have one. Overall the stay was decent. We would not book again.

Family_with_children

10/10

Exceptional

13 Jul 2026

Jamie

.

Partner

10/10

Exceptional

12 Jul 2026

Isabel

Very good

Family

4/10

Poor

11 Jul 2026

Jamal

Parking is valet only at $30 a day. Room was not clean, found coffee stains (at least I hope it was coffee) on the night stand. AC missing a screen so we sneezed and coughed all night.

Partner

8/10

Excellent

11 Jul 2026

Leonard

Overall decent stay overnight before we headed to original destination

Partner

6/10

Pleasant

08 Jul 2026

Shane

Not as nice as expected. Our room had a problem but it was quickly changed out but at checkout the clerk was confused about why I was in a different room. I get the feeling this place needs lots of maintenance. The pool has disappeared, parking lot not used, and no breakfast because the kitchen is not working. Seems like nothing is working. I feel like it was definitely over priced. The hotel charges $30 for Valet parking but just parks your car in the public garage across the street. I parked in the public garage and paid $9 for the night vs the $30 wanted. Just not good.

Family

8/10

Excellent

07 Jul 2026

Daniel

Staff was outstanding. Great location easy parking

Family_with_children

10/10

Exceptional

07 Jul 2026

Melissa

Very convenient location

Partner

10/10

Exceptional

07 Jul 2026

katterina

The stay was great. The hotel is located somewhere safe and comfy.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Ivano

Great place and near everything

Partner

10/10

Exceptional

06 Jul 2026

Kiante

Nice clean hotel

Self

4/10

Poor

04 Jul 2026

Gretchen

We had a two night stay. The front desk clerk was very helpful and the room was fine. Unfortunately the second night a smoke detector somewhere on our floor started chirping around 3/4am or so. My husband got up and went down to the front desk (because no one answered the phone) and the clerk came up to find the source. Not sure what happened but it was never addressed. Then around 6AM, our room smoke detector started chirping! I called the front desk, they said they would send someone up and no one ever showed. My husband went down (again) to the front desk to complain and he said he’d give us 25% off our two-night stay. Not sure about that calculation since we had such a miserable second night but it doesn’t matter because we never received the credit. Really disappointed because the location of the property is great and could have been a new favorite property for our visits.

6/10

Pleasant

04 Jul 2026

Angela

The hotel was good. My problem was I reserved a king room through Expedia and when I checked in they stated all king rooms were taken. We were bumped down to 2 queen room with no compensation on the downgrade. Very aggravating. There is also no parking on the property. You either have to use public parking or their valet. $30 for the valet. We parked in public parking and it was only $7. Also it advertised free breakfast to only find out this location does not offer breakfast.

Family

10/10

Exceptional

02 Jul 2026

Vilija

Clean room, helpful front desk and check in process was a breeze

Family_with_children

8/10

Excellent

02 Jul 2026

James

Lacked a self-park garage or lot. Valet parking was pretty good though

Partner

10/10

Exceptional

01 Jul 2026

Kimberly

Excellent stay, very clean, highly recommend

Partner

8/10

Excellent

29 Jun 2026

Lonnette

Overall our stay was rather comfortable. However, there were a few set backs. Although the king size bed was well padded for comfort it had a huge rolling dip in the middle. The sink in the bathroom had a drip. We had other family members staying as well and we noticed there double queen rooms came with microwaves. Our room Although slightly more expensive, it did not have a microwave yet clearly a space for it. Upon reviewing we thought there was a continental breakfast as they previously had . To our surprise with the new ownership this wonderful feature no longer exists. Just a small coffee bar. Lastly, I am an owner of a commercial building maintenance company and there are more than a few common areas which needed addressing by the housekeeping staff. If this establishment is interested in cleanliness they should reach out.

Partner

10/10

Exceptional

28 Jun 2026

Justin

Clean room excellent staff and a great place to visit

Self

6/10

Pleasant

25 Jun 2026

Jordan

Nice rooms

Self

10/10

Exceptional

24 Jun 2026

Emily

Very clean room, comfortable. Friendly staff.

Partner

8/10

Excellent

24 Jun 2026

Joseph

Room and hotel were clean. Parking is $30 per night. Can park in the same garage they do for $1 per hour. June 2026.

Friends_and_family Family

8/10

Excellent

24 Jun 2026

Virgil

The change of room on check in went well.

2/10

Poor

20 Jun 2026

Julia

Hotel is about money more than guest experience

2/10

Poor

19 Jun 2026

Brinley

The bathroom was filthy and the room smelled like mold. The staff was helpful upon check in but when we checked out after one night, they didn’t even offer to make anything right. Zero refund and no apologies. Terrible. Trust me - pay a little more and stay somewhere else so that your vacation isn’t ruined.

2/10

Poor

19 Jun 2026

Valerie

The staff at this hotel were outstanding. Every employee I interacted with was friendly, professional, helpful, and genuinely focused on providing excellent customer service. They made my stay much more enjoyable and deserve recognition for their efforts.
Unfortunately, my experience with the owner was the complete opposite. I found the owner to be rude, dismissive, and unprofessional in her interactions. It was disappointing because the excellent service provided by the staff was overshadowed by this negative experience.
I appreciate the hard work of the hotel team, but management should reflect on how interactions with guests can impact the overall experience. The staff earned a high rating; however, my experience with the owner would make me hesitate to return.

4/10

Poor

19 Jun 2026

Kenny

Valet staff awesome. Front desk CSR could not find our reservation. We called Wyndham and they confirmed our reservation yet the front desk couldn’t find it. We were with the front desk trying to help and was involved for over 40 mins. The CSR was told to make a new reservation but NOT charge our credit card. Alas when we checked out, she HAD indeed charged our card. The manager said she would handle it. Overall the hotel is nice.

Partner

6/10

Pleasant

18 Jun 2026

Joseline

Front desk was very welcoming & helpful.
Valet was very disorganized. flies everywhere, including our room.

Family_with_children

10/10

Exceptional

18 Jun 2026

Valencia

Best place I have ever stayed at and the bar was nice great cx service real nice valet parking nice people nice place

Family_with_children

6/10

Pleasant

18 Jun 2026

Ricky

The tile floors were icky and sticky all the time. No microwaves available. No breakfast. $30 a day parking. Bottled water available only to diamond members. Front desk cannot upload your rewards number.
Only the valet parking attendant was very helpful.
Location was good.
Coffee available in the lobby.
Was not worth the price.

8/10

Excellent

18 Jun 2026

Charles

The room was clean and nice. The only issue was the window a/c unit. The room was never as comfortable and cool as I wanted. It had warm spots and the air did not circulate well.

Family_with_children

8/10

Excellent

17 Jun 2026

Claire

Unfortunately, while this hotel passes for average comparatively, I’m completely disappointed and discouraged as to the character and honesty of the employees . Yes, my fault for leaving behind an article not only valuable in a monetary sense but heavily weighted on the sentimental side…and the housekeeping staff had to know it by just looking at it. The person(s) assigned to clean the room absconded with the piece and then lied about finding it. This behavior says everything about the character of the staff and I will not recommend this Wyndham property nor any other. So sad‼️🥵

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Christine

My daughter and I enjoyed the location and the clean room. The walls are a bit thin and you can hear your neighbor’s conversations. The bed springs are comfortable but a bit talkative which was a surprise.
We parked across the street in the parking garage which was easy enough so valet is not a must.
The restaurant was closed so no breakfast options. But there are so many fun places around to try that it was nice to get out and about as soon as possible. The location is definitely the best part of the stay.

10/10

Exceptional

12 Jun 2026

Rochelle

We stayed here for one night due to my daughter was graduating and the convention center. The room was very clean and my mother enjoyed the bar. Only downfall was we didn’t have any info about restaurants around that would deliver after 10. Otherwise this was a enjoyable hotel to stay in and if ever In Savannah again will reserve again.

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Brittanni

Must pay for valet parking or to park in garage near hotel. No ammenities other than a bar. In a good location downtown. able to walk to or use uber for all activities.

Friends

10/10

Exceptional

10 Jun 2026

Jessica

Great hotel. Great location. Would stay here again

Partner

10/10

Exceptional

10 Jun 2026

kim

Beds were super comfy. Room was spacious and well equipped. Good location.

Friends

10/10

Exceptional

10 Jun 2026

Brian

I was only there for two days...if I was going to stay longer the only issue I would of addressed is that the tub didn't drain quickly while showering.

Self

6/10

Pleasant

09 Jun 2026

Nancy

Staff was awesome. Property did not have indoor pool or outside sitting area.

Friends_and_family Friends

6/10

Pleasant

08 Jun 2026

Shannon

The rooms are very dated and worn. We had to ask the staff to change rooms due to how dirty it was. We looked at 3 rooms before agreeing to stay and had them clean it again before we unpacked. I didn’t feel comfortable staying here with my 3 month old. Location was great though!

Family_with_children

2/10

Poor

08 Jun 2026

Sheri

I left my face wash and a necklace. I called to ask if the cleaning person turned it in. They said there was nothing tuned in. I called back and they said they would check with those working and I never heard back from them. I called back again and they said they couldn’t find anything. I will be contacting management.

Partner

6/10

Pleasant

08 Jun 2026

Michael

Checked in past 2 AM and was told the day crew would be informed to leave us until last. Cleaning crew was knocking on the door at 10:30 asking if we were checking out yet even though regular check out wasn't until 11.

6/10

Pleasant

07 Jun 2026

Carlos

………neeed a lots ………..changes ……. include a minimum breakfast like other in savannah , better bathrooms

Partner

10/10

Exceptional

07 Jun 2026

David

Xxxxx

Friends

10/10

Exceptional

07 Jun 2026

Mary

Amazing location. Parking across the street very reasonable ($7.00). Walking distance to everything. Very clean!!!

Partner

10/10

Exceptional

07 Jun 2026

Colleen

So convenient to the Old Town Trolley and a short walk to almost everything else

Family_with_children

10/10

Exceptional

07 Jun 2026

Marvin

First time staying at the property. Hotel in convenient location in historic Savannah, GA. Room very clean, great staff, and very soft, comfortable bed. Will definitely stay again!

Partner

10/10

Exceptional

07 Jun 2026

Krysta

Had a great experience with the hotel.

Friends

10/10

Exceptional

06 Jun 2026

Robert

Everything was excellent.

Partner

10/10

Exceptional

06 Jun 2026

ALFRED

Room was clean, beds very comfortable, parking across the street was very convenient

Partner

2/10

Poor

06 Jun 2026

Sylwia

Hotel was very dirty and the stuff were unprofessional, when arrived I must waiting on lobby over 10 minutes on someone to make check-in,

8/10

Excellent

05 Jun 2026

Dwight

Liked the location. Didn't like not having a little breakfast setup. Floors in room seemed a little sandy even after cleaning.

Partner

2/10

Poor

05 Jun 2026

Chrissie

Upon arrival, staff was very unfriendly. We were told that there will be zero breakfast but to help ourselves to five dollars off towards a bar beverage. The lobby was odd and uncomfortable, as were the rooms....odd decor and odd set up. Zero ammenities...horrible valet service as well. And to make matters worse? They put mysterious charges on my credit card.

Partner

8/10

Excellent

04 Jun 2026

Rebecca

the room could have been cleaned better. Carpet needed shampooing. Coffee pot was not working. Parking was awful and no place to unload luggage without paying 30.00 valet parking. Very difficult for a 72 year old woman to get access. This needs to be fixed immediately. The staff were accommodating and friendly but getting to them who were hard to find. I have bad knees and chasing around trying find someone was difficult.

Self

10/10

Exceptional

03 Jun 2026

magdalena

Very clean, great location, easy and inexpensive parking, very nice staff

Friends

8/10

Excellent

03 Jun 2026

Michelle Antoinette

Did not like that the place was being refurbished at that time and was blocked off from guest ..

Partner

6/10

Pleasant

02 Jun 2026

Claudia

I had to pay $60.00, for parking, it was not in the historic district it was off the highway. The refrigerator wasn’t working.
My car wasn’t ready when we got ready to leave. I told the manager I was not able to use their system to order my car and she said she be happy to take care of it. Then when we got ready to leave no car.

10/10

Exceptional

02 Jun 2026

Liliana

Great property. Staff was phenomenal. Walking distance to everything. Safe neighborhood. Just the total package.

Family

10/10

Exceptional

01 Jun 2026

April

Great location: Friendly staff

Partner

10/10

Exceptional

01 Jun 2026

Steven

The only thing I would have liked was breakfast on premises, but that is minor and is more than made up for by the amazing kindness and helpfulness of the staff, the clean rooms, and the comfortable bed.

Partner

8/10

Excellent

01 Jun 2026

Lysandra

The parking garage was easy and secure. The air conditioning in the room worked great. Check in was easy.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Mehdi

the room, bed and bathroom were clean. carpet on the hallway felt very dirty.
In general, a lot of lower class young people stayed there, felt unsafe at times.
Staff were barely above average helpful. the door man and security were not professional.
Air conditioner leaking water, I put a bucket underneath so it won't flood the floor.
bed was good and comfortable, bathroom clean and updated

Family

10/10

Exceptional

31 May 2026

Alison

Beds were comfy. Place was nice.
The valet, Cleveland, was awesome!

6/10

Pleasant

30 May 2026

Deborah

The staff was great and welcoming !!! However the room wasn’t as clean as expected in terms of changing the linen daily in my room. Air conditioning was good but the areas needed to be cleaned better .

Family

6/10

Pleasant

30 May 2026

Peter

To be honest, the room delivered the absolute minimum. If the general manager were visiting all the rooms once a month once every other month, they would notice how loud the air conditioner is. The mildew on the ceiling. The broken toilet paper holder and shower grip. It was reasonably clean and safe and a decent location.

Friends_and_family Family

4/10

Poor

29 May 2026

Kevin

X

Partner

6/10

Pleasant

29 May 2026

Rashmi

I think they could have more amenities in the room like microwave.

Friends

2/10

Poor

28 May 2026

Mallory

Loud noises above my room and didn’t get one inch of sleep because of it. I told the front desk but it continued throughout the night. Also the air conditioner kept dripping in my room and I couldn’t get it to stop

Self

10/10

Exceptional

28 May 2026

Diana

Loved it, 2nd time I stayed here. Comfortable, very clean and quiet and so comfy!

Self

8/10

Excellent

27 May 2026

Colin

High suggest using the public parking next-door has a significantly cheaper you can park and leave you at your own leisure no matter the time of day and some conveniently available for you

Partner

6/10

Pleasant

27 May 2026

Chrystale

The location and the staff were PERFECT! However, it would've been nice if there was an update on construction/remodeling of the property. At least give people an \"option\" if they still want to stay there or not during that process. Also, update information regarding having a restaurant inside the hotel. There wasn't one in there anymore. Room was clean..just felt a little rushed thru. Also, there wasnt a microwave in the room and the refrigerator barely got cold.

Self

8/10

Excellent

26 May 2026

kathleen

Great location for touring historic district. Excellent customer service all around. Comfy bed and linens. Clean room except the very dirty floor which needed mopping. Dated bathroom. No breakfast but a nice lobby bar and stocked pantry. Public parking across the street much cheaper than valet.

Partner

8/10

Excellent

25 May 2026

Julie

This worked fine for us. Walk a little. Room was fine. Staff were good.

Partner

2/10

Poor

25 May 2026

Darlene

Hotel was disgusting! Room was not cleaned by maids! Terrible smell! Not warned about construction on first floor! Overpriced!😳

4/10

Poor

24 May 2026

Andres

It’s been two weeks and I have not received my deposit back . They won’t answer the phone also . I called Wyndham and they said Expedia was responsible .

Partner

2/10

Poor

23 May 2026

Glenn

I actually did not stay the room are too small for the money they're changing, the main entrance is under some kind of construction and the bathroom was clean

Friends_and_family Family

2/10

Poor

21 May 2026

Shaketa

Is there rain in the rooms out and not telling you it's under instruction there's no where to park your pain for extra parking there was no ability no nothing no eat no bars I wish they won us a way ahead of time before we rented the room honesty is the best policy

Partner

6/10

Pleasant

20 May 2026

daniel

Undergoing renovations. Patience. Good location

Friends_and_family Family