Name: Residence Inn by Marriott Savannah Downtown/Histor
Address: 500 W Charlton Street, Savannah, 31401, US

10/10

Exceptional

24 Jul 2026

kesnel

It was one of the best places I have ever been.

10/10

Exceptional

24 Jul 2026

HECTOR

Everything was excellent

10/10

Exceptional

23 Jul 2026

Vilayvan

The location was great, just under 1 mile to the river walk. Valet parking isn’t necessary either because we easily found parking on the street. All the staff were super friendly, and helpful. The courtyard is fully enclosed making it very safe at night (or anytime). The lemon water available in the lobby was nice too. One warning though, there may be some sketchy people around the gas station and the adjacent park so be mindful of your surroundings, particularly at night (though we didn’t encounter any negative incidents).

4/10

Poor

22 Jul 2026

Matthew

The tv didn’t work in the room and the thermostat did not. It blew all night dropping from the temperature I set of 70 down to 60. Breakfast was fine, but taken away before 10.

10/10

Exceptional

19 Jul 2026

Christine

Only thing I didn't like was the parking...but other than that I give 5 stars to everything else

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Timothy

We stayed one night. Ac was cold beds were comfy and everything was clean. Can't complain.

6/10

Pleasant

19 Jul 2026

Rekik

Location is perfect but the property doesn’t offer housekeeping the rooms are full of bad smells also bed not clean . The extra blanks and sheets are very dirty looks like used and fold back to the bag . Swimming pool very small ( not showing on the pic) I use lots of Expedia hotel reservations always I get very good but this one is 👎

Family_with_children

10/10

Exceptional

18 Jul 2026

Lina

Excellent location, very clean & the Staff was very friendly and helpful.

Family

10/10

Exceptional

17 Jul 2026

Grant

Staff was great! Nice hotel. Good location. Some hairs in the shower that I had to get rid of, but not worth changing rooms over. Pool was a little dirty and then closed the next day but otherwise good

10/10

Exceptional

16 Jul 2026

Susan

Great location, easy walk to the bars, restaurants and shopping.

Partner

10/10

Exceptional

15 Jul 2026

Antoanela

The property is well maintained and

10/10

Exceptional

13 Jul 2026

William

This was by far one of the best places we stayed. So clean, bed was so comfortable you might not want to get out of it..everything you need for a long stay if you want to budget for a family to make a good meal. Staff was Amazing especially Cassandra, and we look forward to coming back! Definitely a place you want to stay in!

Partner

10/10

Exceptional

12 Jul 2026

Jenn

Excellent staff service. Accommodated us quickly and kindly when we reported a concern with the heat in our room. Morning breakfast was great! This is our 2nd year staying at this location and we plan to continue to stay there on our vacation next summer.

Family

10/10

Exceptional

12 Jul 2026

Abigail

Our dogs were happy, kids loved the pool and the rooms were spacious.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Mary

Quiet hotel within 15 min walk to SCAD. The AC worked great which was a huge relief in 100 degree weather. Breakfast was good. The downside is the cost for parking. The kitchen in my room upon arrival wasn’t as clean as it should have been and needed more amenities.

Friends_and_family Family

8/10

Excellent

10 Jul 2026

Samuel

I appreciated the breakfast at the hotel. I was a little taken back by the parking but it was a holiday weekend. The hotel was within walking distance to the fireworks.

Self

8/10

Excellent

06 Jul 2026

Elise

Overall, I really liked this hotel. It’s in a good location if you’re okay to walk up to 20 min. to the downtown area. We didn’t use our car really at all which was awesome. However they charge $35 nightly for valet and try to hide that there’s a street behind the hotel with unlimited free street parking / no parking rules. The hotel rooms are big (odd layout but who cares) with a kitchen if you need it. The pool/courtyard area is very cute. The complimentary breakfast is okay but at least it’s free and has a large variety! My main issue with the hotel is their strange every other day cleaning policy. We basically asked when we needed our bed made or more towels but never had a full cleaning during our 3 night stay. Most of the front desk staff and valet are very kind, but did have one member who was terrible rude / unhelpful. We also had a night when there were trash bags throughout the floor left out for hours. Even with these issues, I’d definitely recommend this hotel for you next Savannah seat!

Partner

8/10

Excellent

03 Jul 2026

Chelsea

Good pool and okay breakfast, but there was a fly in my coffee.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Enslie

I stayed with my family of four. The hotel was very accommodating and clean. The staff was super helpful.

Friends_and_family Family

8/10

Excellent

27 Jun 2026

John

My bugs had flying bugs. Reported it ti front desk no one ever came to spray.

Family

6/10

Pleasant

23 Jun 2026

Melissa

The hotel lobby is clean and offers complimentary water, which was a lifesaver after walking outside in the summer. The rooms are clean. The cabinets in the kitchen and bathroom are showing wear and tear. I liked the fact that the air conditioning was not an in-wall unit, so it was quiet and very efficient. The reason for the poor rating is that the elevators were not working, so we had to lug all of our luggage up multiple flights of stairs. Navigating the stairs with my luggage was quite difficult. Since the elevator is an essential amenity, I was hoping management would offer some extra loyalty points or a partial refund for the inconvenience unpon check in — they did not; the front desk gave a smile and said “sorry, our elevators are not working.”

Family_with_children

8/10

Excellent

12 Jun 2026

James

Worth the stay. Clean & Spacious room.
Has very little parking but offers Valet parking for a fee.

Partner

10/10

Exceptional

01 Jun 2026

LEONARD

A wonderful place to stay. Staff was excellent from check in to check out. Will definitely come back for our next visit to Savannah.
Our only gripe was how cold the room and hallways were. We actually had to turn on the heat (it was 68 degrees in the room- we are acclimated to 74) as the A/C didn’t allow a temperature over 70.

Partner

10/10

Exceptional

24 May 2026

Richard

I loved the location. Easy walking to most attractions.
Dislike the lack of off street parking

Partner

6/10

Pleasant

23 May 2026

Lisa

Only valet parking for $35 a day was a bummer.

Friends_and_family Friends

10/10

Exceptional

18 May 2026

Ashley

We had a great stay. The staff were wonderful. We were in the H cottage and it was lovely. Only complaint is the smoking area was outside of our room so I would request a cottage closer to the front next time so as not to walk through a cloud of Marlboro when we exited the room. We could not smell it inside the room, only when we were leaving the room. Rooms were cozy and clean. Housekeeping was superb. Breakfast was great also. 10:10 would stay there again.

Partner

8/10

Excellent

17 May 2026

Rebecca

Property is a little old. But besides not having a remote, that the staff replaced that evening when we returned, everything was very good. Nice to have a a good ‘free’ breakfast. Convenient to uber to Grayson stadium.

Family_with_children

8/10

Excellent

17 May 2026

Regina

I like the room we had which was a suite with a separate bedroom. It was perfect for our weekend trip.

Partner

8/10

Excellent

17 May 2026

Marilyn

Large rooms with a full size kitchen friendly staffing walkable

Partner

10/10

Exceptional

08 May 2026

Arielle

Clean, quiet stay! Beautiful location.

Partner

10/10

Exceptional

06 May 2026

Julie

Fabulous breakfast! Close to points of interest.

Family

8/10

Excellent

06 May 2026

Lexi

Nice hotel, some minor maintenance issues were noticeable. The pool was nice (outside). Breakfast was awesome. The parking to check in was stressful and the valet was expensive. Paid for valet which parked car in a lot across the street but unable to get car yourself which was a dislike for us as we had kids and stuff to load/unload and would like to have done at our own pace. The area is very busy.

Family_with_children

10/10

Exceptional

04 May 2026

Sara

Property was so nice the only inconvenience was parking

Family_with_children

10/10

Exceptional

02 May 2026

jennifer

Clean

Partner

8/10

Excellent

02 May 2026

Randy

We used a nearby parking garage. Breakfast was always great. All the staff was friendly and helpful. Room was very nice, roomy with great amenities. Only negative was some of the room furniture was a little older…..but functionality was perfectly fine.

Friends_and_family Friends

10/10

Exceptional

29 Apr 2026

Tim

Great

Partner

10/10

Exceptional

29 Apr 2026

Catherine

People were so friendly. It was quiet.

Partner

10/10

Exceptional

23 Apr 2026

Kerrstyn

We had a great one night stay at this hotel. The front desk staff were very friendly and helpful, as well as the valet attendants. The room was clean and spacious. We will stay here again when we return to Savannah.

Partner

10/10

Exceptional

19 Apr 2026

shane

The valets were so friendly!

Partner

10/10

Exceptional

17 Apr 2026

Shauna

Great location. Close to Enmarket arena and the interstate, but still quiet. Fully equipped kitchen in room was great. Clean and updated.

Self

10/10

Exceptional

16 Apr 2026

Lee

We were a little disappointed that the parking situation was not clearly outlined. We were able to find street parking.

Family

10/10

Exceptional

14 Apr 2026

Myrna

Didn’t use laundry or gym. Clean room and staff very friendly .

Friends_and_family Friends

6/10

Pleasant

09 Apr 2026

Kitonya

The room is in need of an upgrade. I didn't like paying $30/day to park my car on the street for handicap parking. It was literally a public road in front of the hotel. The street parking should've been free not vallet.

Business

10/10

Exceptional

06 Apr 2026

Michael

Staff very friendly. Room large and comfortable.

Partner

10/10

Exceptional

26 Mar 2026

Kathy

Clean. Quiet. Friendly, helpful staff

8/10

Excellent

20 Mar 2026

Patrick

Did not ha e oppto use Gym, lau dry was good.minor bugs (ants) issue was not resolved as we had hoped. Continued to kill small ants during our visit.

Partner

8/10

Excellent

18 Mar 2026

Kathy

Clean, spacious room. Carpeting does need to be replaced though. Friendly staff. Parking cost was a bit excessive though. Location was close to the River Walk and Congress St.

Friends_and_family Friends

10/10

Exceptional

04 Mar 2026

Nino

Rooms were clean and spacious. Pleasant and helpful staff. Laundry service for a fee. Excellent location.

Family

10/10

Exceptional

04 Mar 2026

James

Very nice room & courtyard area. Nice breakfast. Check in staff was very helpful.

Partner

6/10

Pleasant

04 Mar 2026

Gary Allen

Rooms were ok, not great, but the carpeting was disgusting.

Self

10/10

Exceptional

04 Mar 2026

Robin

Great breakfast and knowledgeable staff

Partner

8/10

Excellent

01 Mar 2026

Michael

Clean room. Friendly staff. Good location.

Partner

10/10

Exceptional

28 Feb 2026

Michelle

Staff was great. They addressed

6/10

Pleasant

28 Feb 2026

Ronald R

Common areas of hotel are great. Used fire pit but too cold for pool. Complimentary breakfast buffet is ver good. Staff was friendly and helpful. Room was spacious but a little worn. Mattress was not very comfortable. Room was generally clean but a couple of areas were missed. The floor in the corner behind the bathroom door looked like it had never been cleaned. When we arrived there were nail clippings on the floor under the table that were never vacuumed up. The floor next to the refrigerator was dirty. Little things but made us question what else was missed.

Partner

10/10

Exceptional

28 Feb 2026

Renee

A really great room. Love the location & staff has been great.

10/10

Exceptional

22 Feb 2026

Mia

Dejlig hotel

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Gerardo

Room was ver

8/10

Excellent

19 Feb 2026

Clara

Great location.

10/10

Exceptional

16 Feb 2026

timothy

Welcome manager was great, nice to have a friendly person behind the counter. Fast service, no delay and gave us local info for tourists. Room was nice and cozy, comfortable bed. Breakfast was also good, hot scrambled eggs, waffle maker, hot coffee. We enjoyed our stay and will go back, this city has so much history and beautiful sights. Thank you.

10/10

Exceptional

16 Feb 2026

Eric

Convenient to downtown and the historic district. Room was nice and spacious. Staff was so friendly and helpful.

Business

10/10

Exceptional

31 Jan 2026

Christopher

Super friendly staff every time I have stayed here!

Business_and_leisure Family_with_children

8/10

Excellent

27 Jan 2026

Warren

Very Courteous at the front desk. The breakfast staff was great. The room seemed a little old but it was very comfortable. I would have rather have been in the main building instead of a cottage.

10/10

Exceptional

24 Jan 2026

Cheryl

The SERVICE stood out! Every person we came in contact with was so kind and helpful, something rarely seen this day and age. The location was great, very walkable. The suite was extremely clean, large kitchen area, separate vanity and shower areas, and the bed was extremely comfortable. The lobby was beautiful and very clean and nicely decorated. The courtyard is a beautiful, quaint area with a bbq, seating areas and a pool. Overall, this hotel has earned this 5 star review and I will definitely stay here again.

Leisure Family

4/10

Poor

21 Jan 2026

Michelle

The hotel was nice on the outside and the lobby area. My room looked great at first glance. Then when I went into the kitchen area, there were these very tiny bugs crawling around. When I went into the bathroom, around the sink the bugs were crawling there too. I called down to complain and was told maintenance would come up. That never happened. The next morning, I complained about how maintenance never came up and was told someone would come as soon as maintenance got in. When they finally came, he brought a can of raid and sprayed the counter tops. He said he doesn't know where they are coming from. Under the sink were two big holes, and one of them had a drink bottle in it. Perhaps that could be where the bugs were comimg from.
The blanket on the bed had stains on it.
The room would not heat up. The temperature read 66° and felt cold no matter if it was turned up to 80°. The room remained cold. I complained to the front desk several times, but the room still remained cold. I was told that maintenance was coming to fix the issue, but it was not fixed.
The breakfast was very limited and ended by 9 am. That included coffee being put up too. Guest should be able to get coffee past 9 am. The toaster was not working properly, so your bagel or toast didn't cook properly, or didn't cook at all. The bananas were days old and not fresh.
The hotel was in a nice location, and within walking distance to Broughton St.

Leisure Partner

10/10

Exceptional

15 Jan 2026

GLYN

Staff were great. Room clean and comfortable

10/10

Exceptional

09 Jan 2026

Gerald

Clean room, staff, amenities

Partner

8/10

Excellent

04 Jan 2026

Amy

Great location and clean

Friends_and_family Family

8/10

Excellent

04 Jan 2026

Cheryl

Room and staff were amazing.

10/10

Exceptional

02 Jan 2026

JACOB

Nice stay. Room was clean and spacious for us and our pet. Complimentary breakfast was better than most. Parking is limited unless you go valet. The hotel shares property with gas station a which was nice to grab snacks and drinks. But also a questionable crowd of people sometimes there. Is a bit of a walk to river st about 20min. Limited food selections nearby we door dashed both nights due to only one walkable restaurant nearby (cuban) plus we had a pet so no outdoor options within 5min walk except for Wendy's. But overall nice stay was not disappointed.

Leisure Pet

10/10

Exceptional

02 Jan 2026

Erlan

Great Hotel

6/10

Pleasant

29 Dec 2025

Heather

The dresser drawers kept opening on their own and the pillows were very flat. The gal in the breakfast area was very pleasant, very helpful and always cleaning the area. The valet gentlemen were efficient. The area around the hotel was not desirable. Felt like you had to pay to park out of safety. Having to pay extra for parking was not appealing and will be why will not return to that hotel.

Leisure Family

6/10

Pleasant

29 Dec 2025

Divya

Room service came so late. The room service only came to our room around 5 pm when we reached our room after a day in the city. And as we reached, she just quickly wrapped up making the bed and left. She didn’t care about the rest of the stuff. The floor, the bathroom, the counters, nothing was cleaned.

Leisure Family_with_children

10/10

Exceptional

26 Dec 2025

Christina

Wonderful staff! Spacious room as well with a great breakfast

Leisure

10/10

Exceptional

24 Dec 2025

Maite

Everything was perfect

10/10

Exceptional

24 Dec 2025

Andrew

Nice place to stay

Partner

10/10

Exceptional

22 Dec 2025

Susan

The staff was very friendly. The breakfast had a great assortment however it was extremely busy around 830am ~ hard to manage getting your food. The hotel has valet parking for $35/night, but if you can street parking on the side of the hotel and plan on walking the city, I suggest doing that. Walking to The Riverwalk and Forsythe Park is very doable from this hotel.

Leisure Partner

8/10

Excellent

21 Dec 2025

Kristin Blaich

Perfect spot for what we needed

Leisure Family_with_children

2/10

Poor

21 Dec 2025

Matthew

Lacks cleanliness. Ants in our room, generally smelled like dog, someone in a room near us was smoking and the smell would drift in our room in the middle of the night. Also dogs barking in the middle of the night.

Leisure Family

10/10

Exceptional

21 Dec 2025

Leonard

Staff at desk very nice and accommodating.
Room clean with no problems.

Leisure Family

10/10

Exceptional

20 Dec 2025

pamela

It was all great staff was wonderful

Leisure Pet

8/10

Excellent

20 Dec 2025

Katie

Clean rooms

Leisure Family

10/10

Exceptional

19 Dec 2025

John

Awesome place - room was much much nicer than pictures. Breakfast buffet was 5 stars !!! Best of all FREE PARKING ❗️

Leisure Partner

8/10

Excellent

18 Dec 2025

Lindsey

Clean and spacious. Wish there was an elevator access to the 2nd floor cottages. It would have been a very convenient having to go up a flight of stairs with a toddler and luggage was very hard

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Jeffrey

Spacious king room with a well stocked kitchen for cooking.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Marcia

All the staff were the kindest and most helpful. The breakfast was amazing. The room and entire property was clean and extremely nice. The entire experience here exceeded expectations and was absolutely delightful.

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Demetrie A

The hotel was very clean and the staff were beyond polite! The price of two nights were affordable as well.

Business_and_leisure Family_with_children

10/10

Exceptional

12 Dec 2025

Megan

The staff here are very friendly. The breakfast was amazing.

10/10

Exceptional

11 Dec 2025

Jason

I was able to check in 2 hours early; clean room with full kitchen; inviting lobby; breakfast was great every day; hotel was located close to bars and restaurants that I targeted; parking was limited, but I was able to find non-valet parking within a few minutes walk to the hotel. I'll stay here again.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Damien

The staff are wonderful

Leisure Friends

8/10

Excellent

07 Dec 2025

Sandra

The flat sausage patties were horrible, literally tasted like crumbled meat it just wasn't good. The eggs were ok, probably powdered eggs but I didn't confirm this. I loved the cheese omelet tho and salsa options.

Partner

8/10

Excellent

02 Dec 2025

Rene

Great staff, clean room, and excellent amenities. I really enjoyed my stay and will definitely return.

Friends_and_family Family

8/10

Excellent

01 Dec 2025

Alan

Staff

Partner

10/10

Exceptional

27 Nov 2025

Jim

Very accommodating.

10/10

Exceptional

24 Nov 2025

REGINA

Very nice

10/10

Exceptional

23 Nov 2025

Patrice

The variety of food was good but could have a more of a meat selection but everything else was great 👍

Partner

10/10

Exceptional

19 Nov 2025

Lori

The hotel was clean and the staff was friendly and professional.

Partner

8/10

Excellent

17 Nov 2025

Eula

Staff very nice. Very helpful and friendly.

Business_and_leisure Self

8/10

Excellent

17 Nov 2025

Julio César

Clean room, great staff, and overall a very comfortable stay. I appreciated the service.

Leisure Self

10/10

Exceptional

16 Nov 2025

Laurelanne

Front desk staff was top notch and so friendly. I love how clean and quiet the hotel is and the breakfast is good. The rooms are spacious and it's nice to have a kitchenette so we can keep a few things in the fridge and make a cup of tea. The bed is comfortable and the pillows were nice. We had an issue with the fire alarm going off twice when we first got there, but it was handled quickly. The AC unit was a little loud but worked great and didn't interrupt our sleep. It was easy to park my car near the property without having to valet and I didn't feel forced to valet.

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

Amanda

Room was spotless. Staff were amazing.