Name: Best Western Savannah Historic District
Address: 412 W Bay Street, Savannah, 31401, US

10/10

Exceptional

23 Jul 2026

Nelson

Everything nice

8/10

Excellent

23 Jul 2026

Jennifer

The room itself was clean, no issues there. The staff was great. My only complaint is the pool could use some upkeep, but we weren’t there for the pool so that’s neither here nor there for us.

8/10

Excellent

22 Jul 2026

Pascale

This would have gotten 10 stars if I were resting Ms. Lisa alone. She anticipated all of our needs. Before I knew I needed something she knew and already had it taken care of down to the plates for the pizza being delivered. It was amazing.
That being said, the building itself might have seen better days. It wasn’t horrible but you could see dead leaves, dust in the hallways. It is hard to maintain as you’re essentially outside unless you’re in your room.
My room was fine. Pretty cozy. Nice place to crash after sightseeing.
The breakfast was amazing. They often serve a potato dish from Savannah. So delicious. And their scrambled eggs tasted like someone actually put their heart in it.
Thank you to the amazing staff. Especially Lisa.

10/10

Exceptional

22 Jul 2026

Nanisca

Rooms were very clean. They come around everyday make beds and pick up trash and always replenish the towels. I was there 4 days and I can’t explain how amazing the staff and the breakfast. If you are looking for a hot breakfast not just a continental breakfast this is the place to be. Nice southern breakfast. It’s right off river street where you can find many shops, food and bars if you like a night out that’s not far from your room. I must add the staff was amazing about parking. You pay for your parking and get a parking pass. If people are not suppose to be there they will have it towed so you have a place to park. They do not play about parking there. All in all a beautiful place a close to a lot of things. I hope you enjoy your stay as well as I did.

10/10

Exceptional

21 Jul 2026

Loida

Muy buen hotel y su ubicación es excelente.

Family

4/10

Poor

19 Jul 2026

Herb

Dead cockroach in bathroom. Sink didnt drain, sheets were damp and room smelled like a car freshener. Heard every police car, loud drunk and tow truck the city had. Very active street. Parking abysmal.
Got up and left at 4am.

Partner

2/10

Poor

19 Jul 2026

Amanda

Room was nice & clean. AC was good. Breakfast was mediocre & staff downright rude. I checked out after a one-night stay. There is a severe lack of professionalism with the breakfast staff.
The complimentary breakfast was a selling point for my stay. However, while my family ate, I was unable to do so because the kitchen had run out of potatoes. No big deal. I waited patiently 20 minutes while they were “making more.” No hurry. Asked once and the lady behind me asked once about them. Because of my dietary needs as a diabetic and other needs , this and oatmeal were the only options available to me. After I waited 20 minutes, the elderly kitchen employee came out of the back. Instead of making a polite announcement, she loudly screamed at me and one other guest who was waiting. She yelled guests shouldn't go to the front desk to complain, and told us to go sit down because the potatoes would take about 20 minutes. Her aggressive tone humiliated me in front of the entire dining area. The situation was so tense that other guests openly joked that I shouldn't eat the food once it arrived, fearing the staff might tamper with it out of anger. I didn’t eat at all. It never came and I was too upset anyways. The acting manager patted the employee's hand and dismissed the issue. As a paying guest, being treated like a child or such is unacceptable. Due to this hostile environment, I had to leave without eating, which caused health complications for my diabetes. I wouldn’t recommend!

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Bettie

Our room was great, super nice. We went down for the complimentary breakfast and that was not that great. Staff was very snappy with hotel guests.

Family

8/10

Excellent

19 Jul 2026

Willie

The historic building and the room was nice and clean. Didn’t have a microwave which I’m use to but it worked out for us . The bed was comfortable.

Partner

6/10

Pleasant

18 Jul 2026

Robert

This is a 2 star hotel. Nothing special close to river street, which was okay. But it was just a place to lay my head and take a shower, basically

Self

10/10

Exceptional

17 Jul 2026

Chrystal

Great location! Loved being able to walk to the river. Needs to be some clarity in whether parking is free or not. Expedia said free parking, but when I got there, it had a fee. Staff were friendly and the breakfast was good.

Family_with_children

10/10

Exceptional

17 Jul 2026

Ian

Good location, outside stairways are not clean

Friends_and_family Friends

10/10

Exceptional

16 Jul 2026

William

N/A

Family

10/10

Exceptional

14 Jul 2026

Guillermo

Excellent location. Price and personal highly recommended.

Friends

6/10

Pleasant

14 Jul 2026

Scott

The location is great as far as convenience goes. It’s on a busy road with lots of auto and foot traffic which created a moderate amount of noise. The room was clean but the door was in poor condition and I had to really slam it to secure it. The blackout shade over the blinds worked awesome. Bathroom was spacious but the toilet seat was damaged and needed to be flushed several times to do the job. Parking is $38 a day and the parking situation is crammed. On the bright side, we were unable to park in the lot due to the crowding, but when we talk to the office staff about that they did not charge us for said parking as we ended up parking on the street.

Partner

10/10

Exceptional

14 Jul 2026

Norma Jane

It is conveniently located for activities.

Friends

10/10

Exceptional

14 Jul 2026

Antoinette

Everything was amazing ! Location was on point! Breakfast was get and the ladies at the front desk was amazing helpful and friendly… even the security guard was great !!! I definitely look forward to the next time !!! Thank you so much for a safe wonderful stay ‘!!!! See you real soon !!
Xoxo antionette

4/10

Poor

13 Jul 2026

Fernando

Property was OK but we were not told about the parking rule: first come first serve.
We had dinner outside one day and when we came back there were no spots available for parking and were asked to find a public parking.
Since this was the first time we were at the city, we did not know what to do and the manager was not really helpful telling us to me and my family it was our problem to find where to park the car.
We got scared and after few rounds and 1 hour we finally found a spot that helped us to park and stayed at the room.
I did not move my car again until we left.

Family_with_children

10/10

Exceptional

13 Jul 2026

Pablo

Great location, clean, and very convenient. For the price, it was perfect and exactly what we needed. We would definitely stay here again.

Family_with_children

4/10

Poor

12 Jul 2026

Reynaldo

The place was clean, the staff was helpful and rude. I was also charge 60 dollars more than what I was told that I was being charged through hotels.com.

I won’t be staying there or using Hotels.com
In the future. Careful what you sign up for.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Andreea

The ceiling in the breakfast area was leaking. Trash bags remained in the hallway throughout our stay. A sticky puddle in front of a guest room door remained uncleaned.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Matthew

Hotel was a great location- walked across the street to downtown squares and shops. But the hotel is not well maintained. Peeling paint, exposed insulation, indoor doors that didn't shut, and multiple outlets that didn't work. It was fine for one night and the breakfast was a pretty good selection for a hotel breakfast. Plus our parking pass worked until 3pm the next day, so we were able to checkout and then explore downtown for several hours with the parking (which was a fee charged at check-in).

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

Jesurun

It is really a good location but the room is getting old

4/10

Poor

11 Jul 2026

Kristin

Room next door had people partying until 4:30am. Not the fault of the property. However when I tried to call the front desk about it, the phone in my room was non working. I called the direct number twice on my phone and it rang through back to the menu each time. I attempted to walk down to the front desk to speak to someone and the door from the elevator to the reception desk was locked and there was no one at the desk. Tried knocking but no response .

Partner

10/10

Exceptional

11 Jul 2026

Maria del Pilar

Situated in a very good location, clean hotel, nice staff, great big comfortable rooms, breakfast buffet included. The pool isn't big, but it does the job. Happy with my stay, I will come back and also I will recommend it.

Self

10/10

Exceptional

11 Jul 2026

Diana

This is our second stay, and we will likely be back soon! You can’t beat the location, amazing free breakfast, and honestly, the pool was a lovely surprise in the blistering summer heat.

Family_with_children

10/10

Exceptional

11 Jul 2026

Sarah

Clean room, excellent staff, very friendly. Pool could use a bit of work, but totally functional.

Partner

10/10

Exceptional

10 Jul 2026

Porter

Great to stay for a night or two

Friends

2/10

Poor

09 Jul 2026

Tyrone

Terrible staff, Terrible rude not helpful no name tags the most rude staff I ever met kitchen staff and front desk could not get my room cleaned unless I asked it was Terrible couldn't wait to leave will never stay at the property again and would not recommend it to anyone

Self

10/10

Exceptional

08 Jul 2026

Louis

We stayed overnight after going on the River Street cruise. It was walking distance and the breakfast was really good.

Partner

10/10

Exceptional

08 Jul 2026

Richard

As always, front desk Lady is so accommodating in my check-in.

Self

2/10

Poor

07 Jul 2026

Shreya

Room - COCKROACHES!! NO EXHAUST! NOT ENOUGH TOILETRIES

Staff - DEAF! I asked for a lot of things, they didn't listen to any of those

Family

8/10

Excellent

04 Jul 2026

Savannah

This hotel is well located and there was were some positives: the free breakfast was plentiful and full of options; there was a small gym and pool and the ice machine was very useful during the heat.

Not many issues apart from if you wanted to contact staff, they told you to ring reception but they never answered and the gym was very small.
These are very minor things and we really enjoyed our stay.

Partner

6/10

Pleasant

02 Jul 2026

JOSE

Not the best western that I've stayed at. Great location though.

Family_with_children

10/10

Exceptional

02 Jul 2026

Brian

Staff is very professional friendly and helpful. Property older but very clean organized and in a great location. Rooms were very clean and very quiet and comfortable.

Partner

10/10

Exceptional

01 Jul 2026

Teisha

Very close to both City Market and Riverstreet. Free continental breakfast and onsite parking. Very affordable!!!! Stayed here twice and will be back.

6/10

Pleasant

29 Jun 2026

Robert

This was a basic BW that I would rate as a 2 or 3 star at most. Nothing about the usual. The fruit selection at the buffet breakfast was canned peaches, and there was no yogurt, only 2 selections of cereal, no oatmeal and over microwaved French toast sticks. The rooms matched the food. The beds were ok. Someone threw rocks at our door around 10pm one night. No one at the hotel answered our phone call to the desk. The 800 number was reservations only they said. I told staff about it the next morning and there was no concern at all so it must not be out of the ordinary.

Partner

6/10

Pleasant

29 Jun 2026

DENNIS

Close to everything
Room clean
Good size beds
Saff was helpful and fast service
Showed us where to park

8/10

Excellent

29 Jun 2026

Vicki

Great location to the Riverfront. Could have more parking considering you pay per day. Need to empty trash outside floors and pool are on the regular they were overflowing. Not a quiet location as the Riverfront is pretty rowdy at night.

Friends

2/10

Poor

28 Jun 2026

Michael

Very noisy! Street noise, loud cars, motorcycles, police sirens, loading unloading etc…….

Partner

10/10

Exceptional

28 Jun 2026

Rachel

Breakfast was pretty good. The room was nice, a bit more detail to cleaning but i wound come back. The staff was so very friendly and so excited about my adventures.

Self

10/10

Exceptional

27 Jun 2026

Chris

Clean room center of everything

Partner

8/10

Excellent

26 Jun 2026

Jeffrey

Was not told about the extra fee for parking. Did not like that too much, but everything else was very good.

8/10

Excellent

26 Jun 2026

Deborah A

The hotel is in a good location, Walking distance of sights, restaurants but also very busy with traffic/noise. Could have been kept cleaner. Dead roach on the floor in lobby. Could also update rooms a bit.

Partner

8/10

Excellent

26 Jun 2026

Victoria

Courteous staff, clean, good breakfast, conveniently located.

Family

6/10

Pleasant

25 Jun 2026

Dana

It was clean. Its an older motel that has been updated. We stayed one night and didnt get to see the pool (which was why I opted for this motel verses some if the nicer hotels) it rained so no swimming. We slept well. We didnt get up early enough for breakfast so no comment. Ftont desk was super kind and welcoming.

Family_with_children

10/10

Exceptional

25 Jun 2026

William

Great stay! Great location!

Partner

8/10

Excellent

24 Jun 2026

Richard

The staff at the front desk were great especially Lisa. the Concierge was very helpful with event planning. Breakfast was good but the hot offerings were the same everyday and were a bit off kilter for my tastes. Room was not fancy but very adequate
We were quite pleased with our stay

Family

10/10

Exceptional

23 Jun 2026

Georgine

Convenient lication

Self

4/10

Poor

22 Jun 2026

Raymond

Pros: 5 minute walk to the river shops and retaurants
Cons: Room needs serious updating
Musty smell when you first walk into the room
$38 for parking too high
There was an outside smoking area right outside our room with metal chairs and tables. When the chairs moved you could hear it in the room. We were going to ask for another room but fortunately it rained so the noise quieted down.
Would not recommend this hotel

Partner

6/10

Pleasant

22 Jun 2026

Kelsey

Breakfast was good, room was pretty clean and decent but no microwave or hairdryer. Did not have many outlets in room so didn’t use coffee maker but the lobby had items to purchase and plenty of options in the morning you could take back to the room. The carpets in the rooms were filthy and turned your feet black—always wear socks or shoes inside. Staff was very helpful and friendly.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

shirley

Th

8/10

Excellent

21 Jun 2026

Sherry

Room was good except for bathroom floor, need to sweep behind the door. No body wash.
Breakfast was really good. Staff was great.

Family

8/10

Excellent

21 Jun 2026

Donna

The location was wonderful. Walked every way. Just beware of the unknown fees charged including $38/day parking.

Family

10/10

Exceptional

20 Jun 2026

Nancy

Great location close to River Street, restaurants, and the trolley stop. The breakfast had a large variety of items.

Friends

10/10

Exceptional

20 Jun 2026

Stephanie

Clean room and super close to be able to walk to the riverfront area of Savannah.

Partner

2/10

Poor

20 Jun 2026

Amber

I am requesting a full refund for myself and my family. I have never had a more horrifying experience. We booked 3 rooms for one night. From the moment we walked in the door I had serious concerns about trusting my family to this motel. The woman at the front desk was dressed in a shirt worn with holes, clearly did not want to be there, and she was snappy with my father when he asked for clarification on the required paid parking. When I arrived at my room we discovered that the toilet wouldn't flush. I tried to call the front desk to ask for maintenance, but the phone didn't work. When we returned to the front desk for help the woman told us there was no maintenance person available, that she was the only person there, and that she's not allowed to leave the desk. I told her we couldn't stay in a room without a toilet. She literally handed us a plunger to fix it ourselves. The plunger didn't fix it. We asked for another room and were told my only option was to split my sons and I into two rooms which was not an option because they are young. I ended up having to swap rooms with another guest so we could be together. The AC didn't work in any of the rooms booked, the shower water reeked of fish or sewage, the hallways smelled like marijuana, and a homeless man slept outside the door of my mother's room. The front desk was no help at all and treated us like we were the problem.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Alicia

Great location! Comfy beds and clean room!

Family_with_children

6/10

Pleasant

18 Jun 2026

renee

Good price for location. Breakfast adequate. Hotel room clean but needs updating

Self

10/10

Exceptional

18 Jun 2026

Martha

Location was great, near the riverfront. They allow dogs which helped me.

It's on a very busy street with lots of big trucks going by all day.
The pool was closed for cleaning the whole time we were there and never saw anyone cleaning it.

Pet

6/10

Pleasant

17 Jun 2026

Wendy

Staff was not friendly room was clean… we felt rushed as the cleaners showed up and said we had already checked out but we had not yet and it was 930am… dining room area was dirty and over crowded staff was irritated to have to clean up… if providing a continental breakfast from 630 to 930 there should be food out and replenished and fresh it was not it was 830 when we went to breakfast… charging guests to park their cars when they’ve already paid to stay at your location is terrible

Friends_and_family Family

6/10

Pleasant

16 Jun 2026

Jennifer

This was an ok place to stay for a couple nights and not spending much time in the room. The room was in much need of repair. Broken dresser drawer, bathroom doors didn't close all the way and were dirty with makeup, peeling areas. Beds were clean and comfy though and the breakfast was fine. If you are a light sleeper, do not get a room facing the main street. Very noisy at times at all hours. The woman that checked us in at night was very friendly.

Family

10/10

Exceptional

16 Jun 2026

Morgan

Spacious room, excellent continental breakfast, enjoyed the pool and on-site restaurant. Valet parking $40 a day.

Family_with_children

8/10

Excellent

16 Jun 2026

Terry

No Microwave and coffee pot was outdated. The refrigerator was warm.

Family_with_children

6/10

Pleasant

15 Jun 2026

Christie

Location was great, but that may also be why there were some unsavory people in the stairwells/on the property. Stayed with young teenagers and we bumped into someone who looked like they were doing something illegal in the stairwell. Not 100% sure what they were doing, but that combined with a woman yelling profanities loudly from her car in the parking lot into the rooms for 3 hours right outside our room did not make us feel very safe. There was also a connecting room door that was loose and didn't lock fully. Needless to say, we didn't feel safe and we would not stay again.

Family_with_children

10/10

Exceptional

13 Jun 2026

Gabriel

breakfast 10 to 10

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Joseph

The friendliest and most helpful staff we've ever encountered by far! Got us parked and checked in, gave us the best place for food with directions too!

10/10

Exceptional

12 Jun 2026

Autumn

The location of this property is great for walking to many of the riverfront and historical district locations. The price is great for the location and while I wasn't crazy about the parking fee, the fact that it is in a great location saves you from driving everywhere. And parking fees at other hotels are comparable. The room was clean and the room can be completely blacked out with the pull down shade. Word of caution however, you can hear every step of the guests above you if you're on the 1st and 2nd floors. And you will hear the sounds of downtown though it dies down after 10ish (unless a major event is going on like St. Patty's I'm sure). The good news is they have a sound machine in the roo. That drowns a lot of the noise out and they have ear plugs available at the front desk. They have a hot breakfast but you have to get there early to get anything. Beds were comfy though the pillows weren't great. Not unusual for most hotels though. The area felt safe too.

Friends_and_family Family

8/10

Excellent

11 Jun 2026

Charlene

Wasn’t the best but location was great! Staff was awesome breakfast was great! I would stay again!

Partner

4/10

Poor

11 Jun 2026

Manuela

Unfortunately our room had many bugs crawling around in room 105. Although we were moved to room 111 it destroyed our stay and there were still signed of a pest problem in the second room

Partner

10/10

Exceptional

09 Jun 2026

Shane

Employees were helpful and pleasant. Check-in was super easy. Room was clean and loved the bathroom set up.
Breakfast was delicious and such a good assortment to choose from.
Only minor observation was that people walking above us was a little more noisy than I've typically had at other hotels.
Otherwise, would definitely stay here again!

Family_with_children

10/10

Exceptional

08 Jun 2026

sheonka

It was good for what I paid for it.

10/10

Exceptional

07 Jun 2026

Jennifer

The location of property was perfect in walking distance to historic area. Nice pool and pretty clean just a few things. Door handle to bathroom was removed and there was 3 of us and we always had to request towels only gave us 2. But would stau here again.

Friends

8/10

Excellent

04 Jun 2026

Paulette

The staff was amazing very kind, friendly and helpful, we ran into a couple of problems the first night we had to change room because there was no hot water in our room, and the next day after we left and had our room cleaned when we got back our phone charger was missing the BW did not replace it.

Family

10/10

Exceptional

02 Jun 2026

Skyler

Beautiful location- close to everything! Understandably parking is expensive. Free breakfast had so many yummy options!

Partner

4/10

Poor

02 Jun 2026

kaki

First notice the room was poorly maintained. And no lock for the bathroom. The room floor is sticky. The lighting is too dim. For the price, I expect better and we'll maintained.

Pet

10/10

Exceptional

01 Jun 2026

Jack

Great location for the riverfront and very clean room.

Family_with_children

10/10

Exceptional

31 May 2026

Theresa

Breakfast was good, staff was nice, comfortable and clean but very noisy at night! A lot of yelling and weed smell till 2am. Hard to sleep but beds were very comfortable. Need more towels asked but they never came.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Patricia

Great location with pool breakfast

Friends_and_family Family

8/10

Excellent

30 May 2026

Kelly

The staff was absolutely amazing. The rooms were ok if all you’re doing is sleeping there. The location is great if you’re in town to watch graduation. The ferry is super close by.

Partner

10/10

Exceptional

29 May 2026

Joseph

Staff was very helpful

Self

6/10

Pleasant

29 May 2026

CArol

Room was comfortable. Bathroom clean but needs updating. Breakfast good but when busy staff didn’t keep up with coffee and food. Good checkin, helpful finding restaurants and places to go. Good location walking to river restaurants and bars.

Partner

10/10

Exceptional

29 May 2026

Martha

The staff were super helpful upon arrival. Breakfast was a nice variety and the location is great!!

8/10

Excellent

26 May 2026

Tammy

Room small

Friends

8/10

Excellent

25 May 2026

Laurie

Staff was very friendly. Parking was right, but staff helped locate a spot. Air conditioning was awesome. Bed was very comfortable. No microwave, but a good size fridge. Sound machine was a huge plus!

Friends_and_family Family

8/10

Excellent

25 May 2026

LaJuane

No. Good room for the money

Self

10/10

Exceptional

24 May 2026

Drew

Great location, wonderful service, easy to stay.

10/10

Exceptional

23 May 2026

Donald

The staff was great! The breakfast was excellent. Location was right at the beginning of River St, easy access. Will be my go-to place in Savannah.

Partner

4/10

Poor

23 May 2026

Janice

Location was good, very walkable to Riverfront and historic district of Savannah. Showers had plenty of hot water, good mattresses. Outside of that, not much to recommend - breakfast was mediocre, we moved our room 4 times in 24 hours due to leaks and wet carpet. Rooms were cramped and not well equipped with basic amenities. Savannah is lots of fun, hope to return, but will not stay at this hotel again.

Friends

6/10

Pleasant

23 May 2026

Tayler

Room was clean but the common areas need some work.

Friends_and_family Friends

6/10

Pleasant

22 May 2026

Kelly

My husband's bare feet were so dirty after walking on the carpets in our room, carpets are in need of a deep cleaning.

Partner

8/10

Excellent

21 May 2026

Nickie

The hotel was good for a last minute stop. It was very dated. The bed mattress was really worn. The location was great.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Kathleen

One of our favorite motels.

Partner

10/10

Exceptional

19 May 2026

derek

Breakfast was very good and complimentary. Great location for watefront

Partner

8/10

Excellent

18 May 2026

Abel

Good breakfast it is close to city main attraction.

Partner

8/10

Excellent

17 May 2026

Alan

The beds were very comfortable. The rooms were the right size for us. The outdoor pool was the perfect temperature. The staff was very friendly. The breakfast was great.

Friends_and_family Family

8/10

Excellent

15 May 2026

Cynthia

Great location.
Room an odor of musty smell.
Breakfast was great, few of the guest on the other hand..(they should just stay home)
Pool was warm but cloudy.
Parking was easy also. All the employees we talked to had been very nice and helpful!

Friends_and_family Friends

8/10

Excellent

08 May 2026

Kelly

Breakfast was cold
No shower curtain
Need more blankets and pillows

Friends

8/10

Excellent

08 May 2026

Joshua

Breakfast was good. Staff was friendly. Room was clean by no microwave in the rooms.

Partner

8/10

Excellent

07 May 2026

Melissa

Door to open to access the refrigerator squeaked and poorly designed
Bathroom doors did not close right
Light for the bathroom is on the outside of the room
Staff at front desk are all very nice
Second morning breakfast didn’t have grits
Pool needed scrubbing around the whole pool
Didn’t know the extra fee for parking

Partner