Name: Hotel Indigo Savannah Historic District
Address: 201 West Bay Street, Savannah, 31401, US

4/10

Poor

25 Jul 2026

Scott

Upon check-in, the lobby was very warm. AC issue? The room key programming system was not working so we had to wait to get into our room (in warm lobby). Once we got the key, I was not informed of the multiple elevator banks and ended up in the wrong wing. Slow elevators. Then, in the middle of the night the fire alarms sounded multiple times awakening the building on multiple occasions. Fortunately, all false alarms. Seemed like signs of a hotel in need of attention to their infrastructure

8/10

Excellent

25 Jul 2026

Cassandra

The room was clean enough it smelled clean just dont look in corners lots of dust......fire alarm at midnight for no fire had ys outside for 1hr was our only night in savannah no comp for it only a text saying sorry about that text us when your checking out.....housekeepers cane to room 3 hours before checkout asking if we were leaving yet checkouts at 11 they asked 8am was insulted at that for the price.

10/10

Exceptional

24 Jul 2026

Lorri

Great

6/10

Pleasant

24 Jul 2026

Reece

Rooms were nice. Some extra fees that we weren’t aware of when booking. Parking and resort fee was a bit much. Overall nice place to stay just not a fan of the valet parking.

10/10

Exceptional

24 Jul 2026

Kizzi

Excellent location
Easy check-in
Easy check-out
Great amenities
Small rooms
Helpful staff
Would higlt recommend to travelers wanting to stay downtown!

10/10

Exceptional

23 Jul 2026

Sofia

Great place. Stayed here with my boyfriend and ended up booking another extra night because we loved it so much. Clean room, great AC, comfortable bed, and the hotel gives you drink tokens for the bar. Also staff was kind enough to allow us to store our luggage in their locker for no extra cost. We will definitely stay here again when we inevitably revisit Savannah. 5 stars from a very happy young couple :)

8/10

Excellent

23 Jul 2026

Patricia

Front desk staff as well as the valet parking attendant, Todd, were the best!

6/10

Pleasant

22 Jul 2026

Monica

Great location. The hotel had construction going on while we were there. Wood floor rooms would get slippery if AC wasn’t set high enough. Parking is only expensive valet or city garage a few blocks away. Inside feels trendy. Bar is very nice. Complimentary bottled water throughout hotel also nice perk. We had a poor quality TV in our room and not a very good channel selection.

10/10

Exceptional

21 Jul 2026

David

This hotel was a comfortable stay. The room was clean with a nice, roomy bathroom. The hotel has a restaurant and bar. I had breakfast one morning, and the food choices were nice since I wanted a light breakfast. The hotel provides two tokens per day, which can be used in the bar. The setting was very nice since it is downtown by the river. This made it nice to find restaurants and walk around the downtown parks and museums.

Self

6/10

Pleasant

21 Jul 2026

David

TV. Never worked. Did take 25.00 off the bill.

Partner

10/10

Exceptional

20 Jul 2026

KARLA

The moment we arrived the staff was helpful in getting us checked in and into our room. The room was clean and we had plenty of towels and space. We used the gym every morning and we always had water and the place was clean and inviting. The complementary drinks, coffee, juice , water was a nice touch. We will definitely come back.

Friends

10/10

Exceptional

20 Jul 2026

Demetric

It was a really nice hotel with very nice staff.

Family_with_children

8/10

Excellent

20 Jul 2026

John

Wait staff in the restaurant and bar were wonderful, efficient and attentive. Other staff were welcoming and friendly. The facility overall was clean and quite well maintained however also a little worn around the edges. Overall a good value.

Friends

10/10

Exceptional

20 Jul 2026

Timothy

Parking is easy and of course location is perfect for walking downtown. The staff is always very friendly and I love the courtesy drink at the bar

Self

10/10

Exceptional

20 Jul 2026

Verae

Easy check in, on site parking, a free drink because of destination site was nice!! Would stay here again.

8/10

Excellent

19 Jul 2026

Helen

Very nice to have a clean pet friendly hotel. The staff was great. The room had a distinct mildew/musty odor. We contacted the front desk but since the hotel was fully booked, they were not able to change our room. We just purchased Lysol and sprayed. The location was great and we were able to walk to a lot of restaurants and stores. The valet checking out was backed up and we waited about 45 min to get the car.

Partner

8/10

Excellent

19 Jul 2026

STACY

On site parking is nice. Staff was very friendly.

Friends_and_family Friends

10/10

Exceptional

18 Jul 2026

Edward

The stuffs were very help.

Family_with_children

10/10

Exceptional

18 Jul 2026

Lora

We had a wonderful time staying at The Hotel Indigo. Perfect location to visit all the historic places and river street. Room and amenities were excellent. Will be staying again if ever coming back to Savannah.

8/10

Excellent

17 Jul 2026

Maria

nice stay with my family

Family_with_children

4/10

Poor

16 Jul 2026

John

Our room wasn't ready until 5:30pm, the room was super musty smell, the refrigerator was an old college dorm style, the valet told me to leave my key in the car which we did but they lost the key (fortunately we had an extra but thats $400 key replacement), because of the late check im they gave us drink tokens but the bar was so packed with literally 1 bartender so we left. The staff was nice, just not a great experience overall unfortunately.

Partner

10/10

Exceptional

16 Jul 2026

Kristy

This hotel was great! We enjoyed our stay from check-in to check-out. Everyone from the front desk to the bar staff and hospitality staff were super friendly and accommodating.

The common areas and room were clean and inviting! We also had great experiences with the Valet staff.

We will be back!

Partner

8/10

Excellent

16 Jul 2026

Stephen

Nice, relatively no-frills hotel in downtown Savannah near City Market. There were some renovations going on while I was there, so it will be really nice when done. Didn't go to Restaurant or Bar, but it looked pretty good from outside.

Business

2/10

Poor

15 Jul 2026

Yolanda Marie

Don’t waste your time or money! I checked in the property and IMMEDIATELY checked back out. This hotel needs to be torn down and rebuilt. It has a horrible odor, room was old, shower and toilet stained and smells badly, lamp was rusted and stained sink stained, elevator was dirty, carpet was smelly and dirty, it was awful. I called Expedia and was immediately given all of my money back after staff verified the the hotel was old and does have a horrible odor.

Self

8/10

Excellent

15 Jul 2026

Serena

Parking

Family

8/10

Excellent

14 Jul 2026

Cynthia

Nice hotel in prime historical district. Close to everything. Valet parking was key although a little pricy. Staff very helpful and compensated us appropriately when our room did not get cleaned.

Partner

10/10

Exceptional

14 Jul 2026

Ningning

Good experience!

8/10

Excellent

14 Jul 2026

Carmen

Overall, a great stay, very clean hotel, helpful and friendly staff. Will defiantly be coming back!

10/10

Exceptional

14 Jul 2026

Michael

.

10/10

Exceptional

13 Jul 2026

Julio

The hotel staff was beyond helpful. The parking staff deserves a raise for how the parking situation was handled. Only issue we had was all the construction that was going on, made it a little difficult to get around.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Luke

Loved the location, very central to most of the shopping and restaurants in town. The staff was awesome, valet parking is available instead of using public parking. Had a great time this weekend, will definitely be back!

Partner

10/10

Exceptional

13 Jul 2026

Alvaro

Great option, close to everything

Friends_and_family Friends

8/10

Excellent

13 Jul 2026

Lawrence

The whole staff were incredibly professional, and very courteous went out of their way to help with anything, parking though was a challenge, but we got it figured out, love the location of the whole hotel right in the middle of everything.

Partner

8/10

Excellent

13 Jul 2026

Leslie

The parking was to have breakfast was not free.
Other than that , we had a good time

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Sharon

We loved our stay! The hotel is cute, clean and convenient! The staff was friendly and helpful. The bar and restaurant were nice amenities and the hotel is walking distance from River Street.

10/10

Exceptional

12 Jul 2026

Paige

Great hotel, friendly staff, the perfect location

Partner

10/10

Exceptional

12 Jul 2026

Kristie

Even though it was crazy busy when we were checking in and checking out due to the holiday weekend, everyone was really great. The valet parking situation could use some signage with instructions for folks (telling people for example to NOT leave their cars b/c that was a problem for us coming in) but everyone was super friendly, helpful and kind. We loved the location and the room (the suite) and food and drinks were also great.

Partner

6/10

Pleasant

12 Jul 2026

Jamison

Beds were comfortable and the valet staff were super quick to retrieve vehicles. However, the rooms are barely average. No frills and just your basic rooms. The lobby and bar area are too small to accommodate the amount of guests. The resort fee is too much for the small amount of things it offers.

Self

10/10

Exceptional

11 Jul 2026

Peter

Great Hotel!

10/10

Exceptional

11 Jul 2026

Vanya

Enjoyed our stay the we stayed on the street side the room was nice and clean but only thing it smelled a little damp probably because of the humidity here in Georgia but other than that the place is very nice the staff was always pleasant and very helpful.

Friends_and_family Friends

4/10

Poor

11 Jul 2026

Derek

48$ for parking is robbery, I’d never stay there again just for this reason

10/10

Exceptional

10 Jul 2026

Michaela

Great location

Partner

6/10

Pleasant

10 Jul 2026

Jeremy

Great location, decent rooms. You are paying more for the location than for the quality of the accommodations.

Partner

6/10

Pleasant

09 Jul 2026

Elizabeth

The staff was helpful and nice. The property left a lot to be desired, which is not normally the case at Indigo Hotels. We often stay in them. There was dog poop on the hallway floor (just outside of our room- not cleaned up for the whole time we were there), and the AC was broken in communal spaces (bar, lobby, restaurant ). We were downgraded for arriving early for check in and put in a much smaller room on the first floor with the sink in the room rather than the bathroom. Just not what we paid for or are used to with this company in other cities.

Family_with_children

8/10

Excellent

09 Jul 2026

Yonnette

This hotel is a prime location to get out and see Savannah. From blocks from River Street to around the corner from City Market, Indigo Hotel does not disappoint location wise. The staff was very helpful, kind, and friendly. The one downfall is there is no pool at this hotel. I will definitely being staying here again when I return to Savannah!

Pet

10/10

Exceptional

08 Jul 2026

Jonelle Johnson

The room was very clean The staff was very nice and there's lots of places to eat The parking was valet I truly enjoyed my stay

Partner

10/10

Exceptional

08 Jul 2026

Jonelle

I truly enjoyed my stay at the hotel Indigo in Savannah Georgia I look forward to staying again the end of this month everything is in walking distance River Street lot of festives and the staff was amazing

Partner

10/10

Exceptional

08 Jul 2026

William

Well appointed property and awesome location to restaurants and the historic district.

Self

10/10

Exceptional

07 Jul 2026

Tim

Great experience

2/10

Poor

07 Jul 2026

Harrison

The hotel was hot in the lobby and elevators. Our AC did not work in the rooms, it was a lengthily time before we could change rooms. Also I was charged a destination charge. I would not recommend this hotel.

Friends

10/10

Exceptional

07 Jul 2026

Michael

Great place to stay. Would stay again.

Partner

10/10

Exceptional

07 Jul 2026

Tiffany

Loved it

Business

8/10

Excellent

06 Jul 2026

Mathieu

Great modern hotel in Savannah’s historic district with a bar and restaurant. Complimentary bottled water was a nice touch. Most staff were friendly, though one receptionist was unwelcoming and said I couldn’t earn IHG points due to booking through a third party. While I understand this, it wasn’t conveyed in a pleasant manner. Room service was missed one day during our 4-night stay. Overall a good experience with a few minor issues. I would still recommend it.

Friends

8/10

Excellent

06 Jul 2026

Elizabeth

The ac in our room would not cool the room below72. That’s my only complaint. Great location and rooms. Had billing issue at the end and they fixed it immediately! Great stay

Pet

4/10

Poor

06 Jul 2026

Tiffany

Room 426. The air conditioner was very loud. The walls are thin so you can hear every noise there was. Front host could have been a little more informative and polite. Probably won't stay here again and Iove the Indigo brand

Partner

10/10

Exceptional

06 Jul 2026

Kirsten

From the moment we pulled up to the valet, to the day we drove away we felt taken care of. The desk and concierge answered all of our questions and made great restaurant recommendations. The room was clean and comfortable. The bar served excellent drinks. What is the scent that we smell when walking into the lobby? We love it!

The location was perfect for everything thing we wanted to sees. Walkable to all of the sites!

We would recommend this hotel to anyone staying in Savannah!

Friends_and_family Friends

8/10

Excellent

06 Jul 2026

Michael

Great room, great location. Friendly staff. Love this hotel. Only issue is the parking ... it takes about 45 mins to get your car.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Jessica

Not a safe place! Stay on the other side of River street for the same price and better everything and not worrying about dying

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Timothy

The only thing I sidn't like about my stay was the bathroom door. And having to cram myself between the toilet and shower so I could fully open the door to exit the bathroom.

Family_with_children

8/10

Excellent

05 Jul 2026

Krista

Excellent location clean with friendly staff will stay again

Family

10/10

Exceptional

05 Jul 2026

Louise

Check in staff was very helpful.

Partner

10/10

Exceptional

04 Jul 2026

Cozette

Very nice hotel. Free bottled water was nice. As was valet parking. Staff was very friendly.

Family

10/10

Exceptional

03 Jul 2026

Gary

Restaurant and bar very nice great location. Plenty of cold bottled water free

Partner

8/10

Excellent

03 Jul 2026

Angela

Great location.

Family

6/10

Pleasant

02 Jul 2026

Jorie

Location was great. Beds were comfy.

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Gail

Very nice hotel. Great location. Unfortunately the TV in our room didn't work but we're not complainers. Morning coffee in lobby was a nice touch but fruit selection was minimal.

Partner

10/10

Exceptional

01 Jul 2026

Crystal

Perfect location in a perfect city. This is a must stay location. Clean facility. Super Nice Staff. Great food with excellent cocktails

Family_with_children

10/10

Exceptional

01 Jul 2026

Greg

Very clean, valet parking was a must - super close walking distance to almost anything you wanted to do in the city

Partner

10/10

Exceptional

30 Jun 2026

Staci

Nice, clean hotel in downtown Savannah next to Riverwalk. Only hiccup was the sink was outside the bathroom in the room… 3 adults a little weird, but not a deal breaker. Loved the complimentary water bottles & fresh fruit!!

Family

10/10

Exceptional

30 Jun 2026

Caroline

Incredible hotel, service , breakfast, view, overall incredible.

Partner

6/10

Pleasant

30 Jun 2026

Erin

The hotel rooms, hallways, and general areas could use a fresh coat of paint l. A lot of scuff marks throughout the property. Also, the front desk service was mediocre and even rude late night from one of the female desk clerks, when asking how to access the property from the front of the building. She was on the phone and very bothered by my questions. One thing I did like about the property was its location. It was in walking distance to a lot of things that interested me.

10/10

Exceptional

30 Jun 2026

Lisa

This was our first time staying at Indigo in Savannah and it was better than I expected. The location was perfect. The hotel staff were very welcoming. The room was clean and I have to say was set up so nicely than I have ever seen a hotel room. Very inviting. We ate dinner at the Five Oaks Taproom located within the hotel which was delicious and so were the libations (they were very accommodating to us with getting our food on time because we had a tour booked). Breakfast was delicious too! The hotel is in walking distance to several historical sites, squares, shops or other points of interests. Give them a stay you won’t be disappointed!

Pet

10/10

Exceptional

30 Jun 2026

CHRIS

great

10/10

Exceptional

30 Jun 2026

Carolynn

The rooms were clean, and beds were comfortable. We didn’t have breakfast since it is not included but several breakfast options are located near by.
Nice facility and staff.

Partner

6/10

Pleasant

29 Jun 2026

Dan

Lots of sketchy hidden fees at check out that added to almost $200 to the stay.

10/10

Exceptional

29 Jun 2026

chomphouchanh

Overall the place was good. Staff was nice. The location was great. It was an old building so only one elevator worked but it broke down and I was stuck in it for 15 minutes the fire department came out but we got out before they got there.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

MARTINIQUE

I enjoyed stay. Perfect location. Staff were mostly nice. Elevator was down sometimes but it wasnt too much of an inconvenience. Dad loved the patio area where he could smoke. They do charge a nightly fee for being un a historic district but they give you tokens for drinks so at least you get something for the 25 dollar a night fee that you can actually use. Negatives- The gym is secluded, I did not like that. The nightly aforementioned fee. The beds were too soft for my liking. A luttle noisy at night but they cannot control the outside vehicles. Loved the complilentary bottled waters, fruit and coffee station. No complimentary breakfast, but they had the fruit and coffee mentioned previously. Overall. I would stay again. I did not park, so I cannot comment on parking or the restaurant.

10/10

Exceptional

28 Jun 2026

Vicki

Nice hotel and staff were perfect. The floors in the rooms felt like they need to be mopped better and more often

Friends_and_family Friends

10/10

Exceptional

28 Jun 2026

Christopher

I'm not sure if the hotels main a/c was broken or just off but it was extremely hot upon entering and checking in. The elevator and hallways were muggy as well other than that we enjoyed our stay.

Partner

4/10

Poor

28 Jun 2026

Donna

When we arrived we were out in a room with an old moldy smell. I complained about it, but no other room was available at the time. My husband got sick from the smell and he has COPD. I complained again and finally moved to a more updated cleaner room.
I don't know if there was an old side or new side. I did get a email before we arrived to pay for an upgraded room for extra costs. We received an upgraded room at there cost because of the unkempt room the first time. The hotel amenities were good though. All in all it turned out to be a nice trip

Partner

10/10

Exceptional

27 Jun 2026

Bria

What a lovely hotel! It’s beautiful inside the lobby and in the rooms. The staff are friendly and willing to help in any way. The location is in perfect proximity to everything. Parking was straight forward, and though there were a lot of people arriving and leaving at the same time they had a great system to get people in and out.

Family_with_children

10/10

Exceptional

27 Jun 2026

Emory

Everything was good, no issues!

Friends

10/10

Exceptional

27 Jun 2026

Kellee

Excellent stay overall- if you’re bothered by traffic noise the lower floor rooms are exposed to the sounds of street level trucks rumbling by.

Self

10/10

Exceptional

26 Jun 2026

Jared

great

8/10

Excellent

26 Jun 2026

Mary

The hotel staff was excellent from the parking lot to checking in. They were warm and friendly. The parking valet staff was very helpful. Thanks to all.

Self

10/10

Exceptional

26 Jun 2026

DAVID A

Nice room, good location.

Family

6/10

Pleasant

26 Jun 2026

Sherri

The location was excellent! BUT had to pay $49/night for parking which negates the savings on Experian. The rooms are small which are ok, bathrooms just room enough to open the door and miss the toilet. It was OK but won't come back.

6/10

Pleasant

25 Jun 2026

Crystal

Staff was great! Hotel was clean. Room was wonderful. I am sure it was a fluke and they were having issues with the fire alarm but it went off several different times starting early in the morning until we checked out. I am not sure If it continued after that or not. Also, you are REQUIRED TO USE THE VALET to park. You are not allowed to park yourself.

Family

8/10

Excellent

25 Jun 2026

Francisco

Staff is very courteous and friendly. Rooms are clean. Will stay again.👍

Self

10/10

Exceptional

25 Jun 2026

Kathleen

Nice lobby, clean rooms, clean hotel. During the day they have water on ice in the lobby and in the mornings coffee and fruit. The coffee was good. They gave out two free drink tokens for their restaurant and bar which was really nice. Parking was Valet only. Service was very good and the staff was very helpful and polite.

Partner

10/10

Exceptional

25 Jun 2026

robert

The reception was fantastic. The hotel is in a great location. I would definitely recommend it.

6/10

Pleasant

24 Jun 2026

Carrie

It was fine but not worth all the surcharges and extra fees.

Family_with_children

4/10

Poor

24 Jun 2026

Amy

Tv didn’t work the first night
Shower was very dirty
Paint chipping everywhere.
We got a suite because needed the good out bed but could not use it because the mattress was so nasty. Daughter had to sleep in the couch.
They Gave out free drink tokens but the bartender said nothing was eligible except a couple things. Waste of time.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Brandon

The hotel was beautiful and I would stay there again. And the location was very convenient

Partner

2/10

Poor

22 Jun 2026

Delaney

From the start the staff was not helpful. We were unloading our vehicle at valet, and we needed a luggage cart. I ask the staff member where I could find one and she didn’t even look up from her phone and pointed in the direction of the cart (I was also holding our 5 month old baby). The staff member finally looked up from her phone and saw I was struggling with the cart and still didn’t get up to help. Once we got in to check in the lady at the desk was less than friendly, but nothing remarkable happened. We finally got up to our room and the ceiling was covered in mold! We immediately went down to the desk and requesting an alternative room and also asked again for a crib for our child (this was also noted in our reservation) the staff member stated someone would bring it up to our room, but after the third time asking no one brought up our crib. Our new room would not cool down. The thermostat was sent at 69 degrees so the entire duration of our stay, but it felt like 80 degrees in the room. Needless to say we couldn’t wait to check out of the unkept and nasty hotel.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Sarah

Everything was great

Family

2/10

Poor

22 Jun 2026

Vadim

Oh boy, where to start? We’ve stayed at many hotels Indigo by IHG. Most all were 5-star experience. This is the first one where the experience was not up to par or expectations from this brand.
1. Not family friendly. Request for crib was made in writing. Called the hotel an hour before arrival and spoke with staff who assured me that crib and sheets would be in our room. They were not aware of the crib request even though I see it still in our reservation.
2. At checkin, they only had 1 key. One key for 4 people? Hotel was not fully booked, yes, I checked the website.
3. Room was on the first floor in a newer/under remodeling section and entrance door would not close unless you lifted it up.
4. Bathroom shower had a ton of mold on the shower head.
5. Somehow, the bathroom door could not be closed unless you stepped into a shower to close it. The door literally opens several inches from the shower and the toilet. Getting in and out for one average built person was a dance.

10/10

Exceptional

21 Jun 2026

Rick

You can't beat the location! The river is across the street. It's a classic hotel with attentive staff and comfy beds. I left my shoes in my room and the staff was super helpful holding and getting them back to me a week later!

Self

10/10

Exceptional

21 Jun 2026

Jenise

I had an excellent stay at Hotel Indigo. It was very clean and the staff was awesome.

Self

8/10

Excellent

21 Jun 2026

Brandon

Perfect location. Great price. Purchase the parking in advance it's cheaper. Great staff.