Name: Erase Un Hotel
Address: Calle De Bravo Murillo, 304, Madrid, 28020, ES

10/10

Exceptional

25 Jul 2026

Moriana

Nicest, most helpful reception staff in Spain!!!

10/10

Exceptional

13 Jul 2026

Yojanna

En la segunda vez que me quedo en mi Tita, me gustó excelente personal muy agradable

Partner

6/10

Pleasant

27 May 2026

Paul

Good value for money in the middle of Madrid

Self

8/10

Excellent

20 May 2026

Jerry

Very nice, cleaned and very helpful staff. Only downside is the wifi, slow and poor connection.

Partner

6/10

Pleasant

18 May 2026

Hamed

not bad .not good.good location

8/10

Excellent

19 Mar 2026

David

A solid 90mins walk to Palace and old town area, plenty of shops, bars, restaurants near by. Surprisingly kettle in room but tea and coffee only provided on 1st day! Good breakfast in morning.

Partner

10/10

Exceptional

15 Mar 2026

Paula

Room was great breakfast was great staff were very helpful would recommend 100 percent

6/10

Pleasant

11 Mar 2026

Gareth

Netflix didn’t work had too ask for wc paper everything else ok served its purpose

Family_with_children

6/10

Pleasant

08 Jan 2026

Alexander

Selected due to proximity to metro station / airport and overall affordability of a king sized bed. Some very interesting design choices for the rooms, especially with the shower but for the price it is perfectly fine.

Leisure Self

6/10

Pleasant

01 Jul 2025

Katiushka

Me gustó pero las instalaciones y los artefactos como secador de pelo no funcionaban eran muy viejitos y no había caja fuerte

Leisure Self

10/10

Exceptional

05 Apr 2025

Hector

The hotel is super !! It’s a small very well designed. It has many amenities and it’s an excellent price / quality. The neighborhood is not the best one, but it’s very good connected with bus and metro less than 100m. Also many supermarkets, shops nearby. Could stay hear again

Leisure Self

10/10

Exceptional

12 Dec 2024

Elmer

This was my third stay a this hotel and I have nothing negative to say about it. Give it a chance if you are undecided in your decision to book your stay.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2024

Elmer

This was my second stay at this hotel and I have nothing to complain about.

Business_and_leisure Self

8/10

Excellent

26 Aug 2024

Ruben

Nice stay

The property is clean and the air conditioning worked good. The overall theme is a little dated, but everything worked fine. Nice showers and a good café downstairs for breakfast or quick lunch. Friendly and helpful staff.

Partner

2/10

Poor

20 Apr 2024

Hamid

Room didn’t match the photos at all. Very disappointed. Will never book again.

Leisure Self

10/10

Exceptional

21 Mar 2024

Elmer

Pretty small hotel, but offers everything you need, the area offers easy access to the train system and city cabs and buses. Hotel staff were very helpful, friendly and eager to help you in any way possible, I want to personally thank Paola at the front desk for her willingness to assist me every time I had a question about the city or anything in general.

Business Self

10/10

Exceptional

07 Jun 2023

Temina

Clean and comfortable.

Leisure Self

8/10

Excellent

08 Oct 2022

Karen

Our room was on 6th floor facing the back so was quiet and very clean. Bed comfy and overall a very pleasant stay. An early check in option would be great although we could leave bags until check in at 3 but would stay again. Location ideal as near metro to get around. Nice wee pastry coffee shop on ground floor too.

Partner

10/10

Exceptional

16 May 2022

Stoyan

I really enjoyed my stay at the hotel. My room was clean and staff were super nice. I'm definitely staying at the same hotel next time I visit Madrid.

Leisure Self

8/10

Excellent

12 May 2022

Verified traveler

Ticked all the boxes. Enjoyed my stay

Self

10/10

Exceptional

18 Mar 2022

Steven

Comfortable stay. Friendly staff, room was fine, would have liked a better shower but functional.

Business

8/10

Excellent

01 Jun 2021

MARICHU

It's fine and good stay.

Self

8/10

Excellent

18 Apr 2021

Fernando

Very convenient

Very friendly staff and the room very clean.
Very convenient.

Business

8/10

Excellent

30 May 2019

KC

Small room but reasonably good rate, close to metro station, easy to locate as it is at the main street but not too hectic.

Business_and_leisure Self

8/10

Excellent

12 Oct 2018

BlueBirdMonique

Nice hotel, friendly and helpfull staff. Close to convention centre

8/10

Excellent

11 Oct 2018

Verified traveler

,It was very nice because I have a room at 6°floor and was a VIP room.

10/10

Exceptional

29 Jul 2018

Verified traveler

Gracias Madrid

Perfect for traveling by myself. Close to the places I needed to go.

8/10

Excellent

19 Apr 2018

Verified traveler

Good, with space for improvement.

Good location. Nice rooms, specially bathroom was amazing with nice shower facility. Only minuses are no parking (steeet parking in the surroundings is very impossible), no English tv channels, no iron board for ironing and no mini bar.
Will stay here again if I'm not renting a car.

Family

10/10

Exceptional

20 Mar 2018

Natalie

Great Stay

We had a great stay here, first impressions of the reception area worried us a little but the room was great. Clean with everything you need for a city break. The breakfast was lovely although no choice, it was a toasted baguette with cheese, ham & tomato, a croissant with Jams and a yogurt. Great but after 3 days of the same it would have been nice to have something different. We stayed for 3 nights, the main reason was a Real Madrid game, its a 15 minute walk to the stadium with some nice bars and restaurants along the way. We got a hop on hop off bus from outside the stadium around Madrid which was great, prices for food and drinks surprisingly cheap. Would recommend.

Partner

10/10

Exceptional

20 Nov 2017

Verified traveler

Super nice!

Loved Erase un Hotel. Friendly staff, clean, comfortable, very good location! Recommended 100%

8/10

Excellent

18 Nov 2017

Ari

Tetuan

noisy area

10/10

Exceptional

05 Nov 2017

Nita

Excellent Erase un Hotel

This was my second time stay at the Hotel. Will be going again when I visit Madrid next time. Close to the metro station and shops. Staff at the Hotel, really lovely and friendly. My 16 year old son came along on second visit and thought the rooms were very clean and bed very comfortable. Have recommended to friends and family.

8/10

Excellent

25 Oct 2017

Verified traveler

Good

Family

6/10

Pleasant

23 Oct 2017

Philip

Comfortable Hotel

Hotel good. Food good. Room clean and tidy. Hotel room overpriced!! Left a message with the receptionist to pass onto my friend when he arrived later re. hotel room and key etc, as I would have gone to bed when he arrived and didn't want to be disturbed. Waste of time as my friend arrived later and this 'other person' (night porter?) said he had no message passed to him. This was quite distressing for my friend and it finished with me being woken!

Family

2/10

Poor

07 Jul 2017

JAIME

Staff not firendly

Bad experience. Restroom door missing lock. Despite it was notified they did not fix it. Staff very rude

8/10

Excellent

13 May 2017

Luiz

You get what you pay for.

My room was pretty good. A bit noisy but still worth it. I accidentally had a late check-out without notifying and was not charged for it. Room 601 is pretty cool, with a good view

8/10

Excellent

27 Mar 2017

Verified traveler

Nice small hotel.

It was worth the price I paid

8/10

Excellent

23 Jan 2017

Verified traveler

Convenient and clean

Clean bed good access check in is late 3pm asked for non smoking 2 beds but they gave a smoking with single twin bed. Otherwise ok.

8/10

Excellent

20 Oct 2016

Scottiy

Not as fancy as what I saw on website, but clean and decent price, 3 mins walking to train stop.

Partner

10/10

Exceptional

17 Jul 2016

Carlos

Really convenient, guest-oriented hotel

This hotel although very small is really guest oriented, making everything easy for you. The rooms have everything you need, nothing extra. No need for a closet, they offer a rack so your clothes are visible. Nice breakfast included. I would recommend you ordering a tostada con tomate, throw in some olive oil on the toast, then spread your tomato on top.

6/10

Pleasant

15 Jul 2016

Ahmad

if downtown hotels full! this place an option!

i stayed at this hotel for 6 nights. it is closed to the metro (but it is close till novermber). and the main station takes around 15 mintues by walk which can take to to the center.

the hotel is in the main street where lots of shops, restaurants and supermarkets also petrol stations!

what i didnt like about the hotel:
1- air condition (A/C) was not cool!
2- shower water flow was little bit low!
3- at the time of my staying, there was lot of renovating job! so if you wish to sleep till 10 am this place will be little bit horrible for you, maybe depends on the floor! also rhe parking carage were lots of painting works so the it is little bit diffecult to find a good place to park your car.
4-parking carage were little tight

6/10

Pleasant

26 May 2016

Luis

Practical Hotel

Hotel is located near the subway in a middle clase neighbourhood with many cheap shops.
The shower pours the water into the floor of the bath room since threre is not a device fitted to the floor To avoid it. The desk is placed in the balcony what is not confortable. Once solved those small maters I can say that moneywise is an acceptable hotel.

Family

10/10

Exceptional

23 Mar 2016

Verified traveler

Great Location Near Santiago Bernabeu Stadium...

Great Hotel..close to Santiago Bernabeu Stadium..20 mins. Walk..Close to Metro Station as well..lots of markets nearby if you dont want to spend a lot of money on water, soda, bread,etc..

Family

10/10

Exceptional

15 Mar 2016

Verified traveler

Madrid

Good hotel

6/10

Pleasant

15 Mar 2016

Tez

No frills but pleasant nonetheless

TRAVEL BY METRO

The hotel is only a short walk to the Metro (between Valdeacederas and Tetuán) which will take you directly into the centre of Madrid. All Metro ticket machines are in English if you have limited Spanish proficiency.

If travelling from the airport by Metro you will have to change line 2 times (or 1 if you want to walk a little) but there are plenty of maps to guide you. But if you´re lazy like me: (Barajas <Pink Line> to Nuevos Ministerios > <Change to Blue Line to Plaza De Castilla > <Change to Turquoise Line to Valdeacederas). Make sure you look at the building numbers so you're not walking the wrong way after leaving the Metro!

THE HOTEL

A pleasant hotel with a lift to each floor. An equally pleasant cafetería opposite the reception desk that serves food and drink at good prices.

THE ROOM

The room I stayed in was again pleasant. Mostly clean (a little dusty in places - like the telephone in the bathroom); the air conditioning seemed outdated. Every so often it made funny noises and I couldn't help thinking sometimes a little cucaracha was scurrying around inside; but I never saw anything.

There was no kettle in my room, so don't be expecting a coffee or tea when you get to your room. But as already mentioned, there is a good café on the ground floor.

My room came with a bath and shower which were adequate. The shower a little outdated, but it did the job.

8/10

Excellent

12 Mar 2016

Lukas

Nice hotel

Good and cheap place to stay for few nights.
Close to underground.
Not far to Real Madrid stadium ( about 20 min walk )
I was in better hotels, but this is not bad to stay.

4/10

Poor

02 Oct 2014

Verified traveler

Really old, cigarette smells

Surrounded by casinos and closed shops. A few streets from where I had to be, but world's away in terms of amenities. I just needed clothes clothes washed and had to go to the laundromat instead, etc.

6/10

Pleasant

21 Oct 2013

Business traveler

Inexpensive option in pinch

I was attending a conference at the nearby Melia Castilla hotel, but that hotel was sold out on my first night, and the NH Practico was nearby and affordable. I generally like the NH hotels for affordability and cleanliness. This location is a bit tired and shabby, although my room was clean and relatively comfortable. It's on a busy and nondescript street, and I would not stay here with my family, nor would I recommend the location for a woman traveling alone. But for a male business traveller looking for an inexpensive option in this region, it's fine. It's also within walking distance of the stadium, so might be a good option if you are in Madrid attending a soccer match.

8/10

Excellent

16 Sep 2013

Verified traveler

review

close to metro, good service, but common breakfast, no water heating pot.

4/10

Poor

28 Oct 2011

Verified traveler

No Central Heating

As described by the hotel website in terms of its good location near the train station. However, the hotel room is not clean as it supposed to be. There was no central heating in the room. When I asked how to turn on the heating system, the receptionist told me that there is no heating in the entire hotel rooms. It was cold even I was in the month of October.

10/10

Exceptional

26 Jul 2026

Rodolfo

Equipe super prestativa, prestando todas as informações para fazer sua estadia incrível.

8/10

Excellent

07 Jul 2026

Jean Pierre

Hôtel bien situé avec métro et supermarché à proximité.
Personnel aimable.
Chambre très propre et confortable mais un peu petite quand on a 2 grosses valises.

Partner

10/10

Exceptional

24 Jun 2026

Jose Antonio Martin

Es un Hotel cercano al trasporte público , las habitaciones muy limpias y en orden . El personal de recepción muy profesional y atentos . En general todo my bien

Family

10/10

Exceptional

13 Jun 2026

Doris

Personnel compétent et très serviable.

Self

10/10

Exceptional

25 May 2026

Antonio

Hotel bem localizado. Alto astral. Quarto bem arrumado e cama e rouparia de qualidade. Janelas anti ruído deixando a noite silenciosa. Funcionários atenciosos e corteses.

10/10

Exceptional

16 May 2026

Amanda

Nossa estadia no hotel foi ótima,quarto limpo e confortável. A equipe sempre muito atenciosa conosco.Ao lado do hotel tem uma cafeteria que serve brunch também e é muito boa.A localização também é ótima,com acesso super fácil ao metro.

Partner

10/10

Exceptional

26 Mar 2026

Rafael

El personal es de lo mejor del sitio

10/10

Exceptional

15 Mar 2026

Mohamed ez zoubeir

Très bon séjour je recommande

10/10

Exceptional

14 Feb 2026

Yanire

Muy bonito a demás que esta cerca de una estación de metro de la línea 1 caminando llegas en menos de 5 minutos y justo enfrente una estación del bus, excelente srvicio por parte del personal de recepción, muy atentos. La habitacion muy comoda y con todas las necesidades básicas y muy limpia. El desayuno muy rico y bastante llenador.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Jean-Baptiste

Chambre impeccable, accueil très sympa et pro

Self

6/10

Pleasant

26 Jan 2026

José Luis

Está aceptable, pero la calefacción no se queda encendida al quitar la tarjeta cuando sales de la habitación y cuando vuelves pues está la habitación helada.

Leisure Partner

8/10

Excellent

05 Jan 2026

Emilie

Très bien desservie en métro. Quartier calme
Centre ville animé à même pas 15min de métro.
Accueil sympathique rien à dire. DA original des couloirs ✨

Partner

10/10

Exceptional

28 Nov 2025

Serena

The room is nice and clean, but it's a little bit older than in the picture.
The staff is really friendly and the thematic areas are really nice!
The bar downstairs offers good food options for breakfast and lunch.
I had a good time there.

Business

8/10

Excellent

17 Nov 2025

Rasmus Juncker

Short 1 night stay. Fine surroundings and even though the ventilator didn't work we got a heater instead that solved the issue. Fine room and place.

Friends_and_family Family

8/10

Excellent

02 Oct 2025

Katja

Hotel ist 20 Minuten mit dem Auto zur Innenstadt entfernt.
Wir waren für eine Übernachtung da. Zimmer war sauber, leider etwas hellhörig. Die Angestellten sehr freundlich und das Café im Hotel war mega gut.

Leisure Partner

10/10

Exceptional

22 Sep 2025

Kanae

フロントのレモンウォーター美味しかったです

Leisure Family

10/10

Exceptional

13 Jul 2025

STEPHANE BERNARD

2eme fois et encore super satisfait

Quel joli petit hôtel, dans un quartier populaire et très vivant. Chambre spacieuse et super bien équipé. Notre deuxième séjour a cet hôtel et je ne pense pas le dernier !

Partner

10/10

Exceptional

02 May 2025

MYRIAM

Hôtel vraiment très bien !

Hôtel très sympathique, super confortable et dont les chambres sont super équipées! Service parfait et rapport qualité prix excellent !

Partner

10/10

Exceptional

10 Mar 2025

jesus

Todo muy bien

10/10

Exceptional

17 Jan 2025

Francisco

hotel centrico en Madrid. servicio bueno y habitaciones espaciosas y comodas.

Business

10/10

Exceptional

28 Dec 2024

Nguyen Enrique

No t tem m es bn

10/10

Exceptional

03 Dec 2024

Khouyani

Very good hotel

Erase un Hotel in Madrid exceeded my expectations! The location is fantastic, with easy access to public transport and key attractions. The rooms are thoughtfully designed, combining comfort and modern style. What truly stood out was the exceptional service—the staff were welcoming, professional, and always eager to help. I highly recommend this hotel for its quality and convenience!

Self

6/10

Pleasant

27 Oct 2024

Mikko

Bit weird but ok

Ok place to sleep. A little bit weird bathroom innovations but it works well.

8/10

Excellent

20 Oct 2024

Jose Angel

Sitio tranquilo y cerca de metro

Leisure Partner

4/10

Poor

16 Sep 2024

Verified traveler

No era lo que esperaba, parecía un motel, la ubicación era perfecta para lo que necesitaba ese viaje pero no repetiría.

Business

10/10

Exceptional

03 Aug 2024

Tonii

Me ha gustado especialmente el personal y las intervenciones internas del hotel :)

Leisure Self

10/10

Exceptional

03 Jun 2024

Robson

Muito boa, tranquila sem nenhum problema.

Partner

6/10

Pleasant

29 May 2024

Verified traveler

Normal vistelse

En bra vistelse men inget speciellt, men lite tråkig frukost

10/10

Exceptional

20 May 2024

Dilara

Everything was perfect.

Leisure Family

4/10

Poor

08 Apr 2024

Yu

.

10/10

Exceptional

25 Mar 2024

Andrea

Habitación muy bonita y limpia

Leisure Partner

10/10

Exceptional

25 Feb 2024

Ruth

Sehr sauber und nettes Personal

Leisure Friends

10/10

Exceptional

24 Dec 2023

Yojanna

Todo el personal es excelente son muy amables y además te ayudan en lo que necesites, el área es muy segura además facilidad de transporte a cualquier punto de la ciudad además hay supermercados restaurantes y tiendas alrededor encantado definitivamente volvería😍

Leisure Partner

10/10

Exceptional

12 Oct 2023

Claudia

Un lugar limpio, bien dotado, cómodo, excelente relación costo-beneficios.

Business_and_leisure Self

10/10

Exceptional

07 Sep 2023

Arturo

Un encantador hotel dedicado a los cuentos infantiles las habitaciones vip fenomenales no le faltaba de nada

Business_and_leisure Partner

10/10

Exceptional

26 Aug 2023

yolanda

Excelente

Excelente ubicacion y buen hotel comodo limpio y muy amables

Self

10/10

Exceptional

28 Jul 2023

Dayan Valentina

Estuvo bien

10/10

Exceptional

25 Jul 2023

Manuel

FACIL, COMODO, ACCESIBLE, SILENCIOSO

Business Self

6/10

Pleasant

14 Jul 2023

Lorena

Tapa de wc rota, mueble del baño que se caía, cables al aire, las lámparas del cabezal sin bombillas…cierto que olía a reforma pero no es una habitación para pagar 100€ por ella.

Self

10/10

Exceptional

02 Jun 2023

Alba María

Todo muy bien

10/10

Exceptional

13 May 2023

antonio

Me gusto nucho.

Business Self

8/10

Excellent

09 May 2023

Hans Georg Schuppe

Good hotel and well connected to subway

Good hotel basically with nice staff ,
The toilet was not properly fixed on the floor so it was shaking, also the reload of water to the basin of the toilet made noise like a waterfall in the jungle. Elevators need forever to come.
Little restaurant below is nice for breakfast.

Partner

4/10

Poor

12 Feb 2023

ALBERTO

No me gusto el ruido y vibraciones que había debajo de la habitación.
No me gusto que la ducha no tragaba y no podías ducharte de forma continua, teniendo que abrir y cerrar el grifo para que no se saliera el agua
No me gustan las habitaciones con escalones.
No me gusto la habitacion con una malisima distribucion.

Business Self

10/10

Exceptional

08 Nov 2022

Vicente

.

2/10

Poor

03 Nov 2022

Juan José

Habitación pequeña, mala cama, mal aislamiento, frigorífico mal, aire no funciona, mala limpieza

Business Self

8/10

Excellent

20 Oct 2022

Verified traveler

Estancia cómoda

Mi estancia fue buena. El hotel está limpio y la habitación es amplia para el precio que tiene. La ducha tenía chorros de presión y efecto lluvia, muy agradable. La cama era muy cómoda.

Elegí el hotel por proximidad a una reunión. Volvería a reservarlo si quiero estar en la zona norte de Madrid. Para visitar el centro/museos, quizá elegiría otro hotel más céntrico.

Self

8/10

Excellent

15 Aug 2022

JUAN

Excelente ubicacion

Muy recomendable, excelente ubicación con dos paradas de metro a pocos metros del hotel y muy buena realacion calidad-precio.

Partner

10/10

Exceptional

11 Mar 2022

BENJAMIN