Name: Sercotel Amistad Murcia
Address: Calle Condestable, 1, Murcia, 30009, ES

10/10

Exceptional

31 Jul 2026

Nataliia

Everything was so great, welcoming stuff, get us to check in earlier.

10/10

Exceptional

15 Jun 2026

Karl

Nice room, helpful staff and a good location for the city centre, good breakfast.
Parking was under the hotel and anywhere in the car park, reduced price for hotel but still €25/night, access from car park into hotel reception via lift.

Partner

10/10

Exceptional

18 May 2026

Jalila

Nice hotel and good staff

8/10

Excellent

15 May 2026

Aga

all good

Self

10/10

Exceptional

12 Mar 2026

John

Shoos and restaurants near by. Easy waking, safe and good parking at the hotel.

Partner

10/10

Exceptional

17 Feb 2026

Susan

Spacious room, spotlessly clean and changed every day. Superb location by park close to tiwn centre. Fabulous breakfasts, lots of choice, home made jams, fresh pastries and hot food. Excellent value.

10/10

Exceptional

02 Feb 2026

Sinead

Modern spacious room and great choice at breakfast.

6/10

Pleasant

22 Jan 2026

VINCENT

Room was fine however very warm, and found out that there is no Air Con. A hotel in Spain with no Aircon!!!
I turned it on initially to cool the room and it heated it to 26 Deg Centigrade.
No free water available in the room and expect to be charged €3.5 for a bottle to use for washing your teeth.
Bar was miserable and dull but drinks were fine and bar staff were pleasant
Breakfast buffed was fine but to many queue's for the coffee machines.
Liked the fresh orange juicer which was a nice touch
Hotel was fine but I don’t think I would probably use it again if in town

Business

10/10

Exceptional

31 Dec 2025

John

Staff very helpful. Hotel close to all shops, walking distance. Good and safe parking. Amazing buffet breakfast

Partner

8/10

Excellent

23 Nov 2025

Michael

Quick stay with some friends. Clean and easy walks to city center.

Leisure

8/10

Excellent

04 Nov 2025

Juan Gabriel

Location triple A

Leisure Self

10/10

Exceptional

24 May 2025

Luisa

We had a nice stay. The room was nice and comfortable, the staff friendly and very helpful. Good location and parking on site.

Leisure Family

10/10

Exceptional

30 Apr 2025

Paul

Long weekend stay

Everything went well. The Superior double room with two single beds (as requested on arrival) was clean, tidy, of good size, with a well functioning internal temperature changing facility.
It was also adequately equipped with a well laid out ensuite shower/wc / wash basin.
Daily room cleaning was well carried out

Partner

10/10

Exceptional

21 Jul 2024

Gary

Quick professional check in, spotlessly clean room, quality bed and bedding, bathroom shower perfect.

Leisure Family

8/10

Excellent

21 Jul 2024

Nicola

Rooms were spotless . Breakfast was excellent. Only downside was the car parking was €24 for 1 night , which I think is expensive as other hotels in the city dont charge as much as that.

Friends_and_family Friends

10/10

Exceptional

20 Jul 2024

Verified traveler

Very pleasant stay

A short overnight stay for a concert, lovely helpful staff on arrival, very clean room, fluffy towels, nice quite room & very central.

Friends_and_family Friends

10/10

Exceptional

16 Jul 2024

Denise

we only stay one night, great staff & service, room is super spacios, bed is super comfy. great price and tasty breakfast.

Leisure Family

10/10

Exceptional

26 Jun 2024

S

Great value stay in Murcia

We stayed for one night. The check in was friendly and efficient. The room was a good size and very clean. The location is excellent, easy walking distance to the historical centre and the bus station. I would definitely stay here again.

Partner

10/10

Exceptional

04 Apr 2024

Juan

It is a very clean and quality hotel

10/10

Exceptional

26 Mar 2024

Jens

Great price/performance

8/10

Excellent

01 Mar 2024

Mateo

Centrally situated, ideal for a brief stay in the city.

Business Self

8/10

Excellent

01 Mar 2024

enrique

Too hot - rooms and hotel ! No coffee in room , rooms very Spartan !

Partner

8/10

Excellent

24 Dec 2023

John

Nice hotel in the centre of Mercia.
All good apart from too expensive to park(23E/night) and too expensive for a do to stay(20E/night).
Apart from this very good location and helpful staff.

Partner

10/10

Exceptional

20 Dec 2023

Verified traveler

Long weekend trip

This was our 3rd time staying here and there’s likely been a change of management since June 2022. Generally still great - clean, blackout curtains, comfy bed, friendly staff. We had one minor issue with our door not being able to lock properly. Reception was informed twice, once we even spoke with the on-site caretaker but they ended up not fixing the door and we had to find a way to make sure it was securely locked. There were multiple parties happening at the time of our stay so they may have been particularly busy. The best thing is how close the hotel is from the large department store.

Partner

10/10

Exceptional

06 Dec 2023

Oscar

Kitchen

Leisure Partner

8/10

Excellent

22 Jul 2023

antony

Comfortable hotel

This is the thied time we have stayed at the hotel.it is comfortable .clean .staff are friendly and efficent.

Friends_and_family Family

8/10

Excellent

08 Jun 2023

Maria

Great location and service

The hotel location was convenient and within walking distance with respect to restaurants and points of interest in Murcia. Breakfast provided a good selection of food and pastries, however, restaurant choices were not optimal. Hotel was located next to a shopping mall that had a great grocery store in it. Staff were friendly and accomodating.

Business

6/10

Pleasant

08 May 2023

Alison

Nice and safe hotel with very comfortable bed and good privacy.

Leisure Self

6/10

Pleasant

17 Oct 2022

Jack

The hotel feels tired. Floors are scuffed, rust in the bath. However ttaff were very kind and the location is great.

Partner

10/10

Exceptional

21 Aug 2022

Sandra

This hotel is right next to the park so earlier morning walks or runs are great then you can stop for a coffee at the lovely local coffee shops

Leisure Family

10/10

Exceptional

23 Jun 2022

Ian

Enjoyable stay, staff excellent.Good location for bus station, travel and the city centre.

Leisure Family

8/10

Excellent

23 Mar 2022

Richard

There was insects

8/10

Excellent

28 Feb 2022

Lorchid

Needs some refurbishing and a little cleaner.

Leisure Partner

10/10

Exceptional

23 Nov 2021

Verified traveler

Excellent location

Friendly staff, comfortable and spotless room. Easy walking distance from everything you need.

Business

8/10

Excellent

11 Nov 2021

DORIS

Good!

Nice hotel but a/c in rooms are centralized with no option to adjust temperature. For us it was somewhat hot but we managed since we kept the windows open at night. Other than that, nice stay and close to the historic sites.

Partner

6/10

Pleasant

27 Oct 2021

Brian

Good chain of hotels but this one needs facelift

NH has a good chain of hotels.
The receptionist was pleasant and smiling. An early check in. Good lifts to the room.
The light in the hallway wasn't working. Very difficult to see slot to insert room key. Had to use torch on phone.
Room a good size. Nice view of outside area. Bright room. The furniture a little chipped. Comfortable armchair. Small table.
I had only booked one night because I wasn't sure whether I would get a walk-in shower. It seems that the hotel only provides combination bath tub and shower. It's so dated. Uncomfortable. No grab bar. The shower only provides a weak flow of water. Definitely not a power shower. Glad I only booked for one night.
Comfortable bed and decent air conditioning. Quiet. Safe neighborhood. Near amenities eg el corte Ingles department store.
I understand that the hotel is going to undergo a modernization soon.

Self

10/10

Exceptional

16 Oct 2021

Richard

The hotel was great and in good location

Leisure Self

10/10

Exceptional

14 Oct 2021

Richard

The staff were excellent. The hotel is in great location. The rooms are clean no comfy

Leisure Self

10/10

Exceptional

24 Sep 2021

Ian

Hotel location is good. Staff were brilliant. Always friendly and helped with our extra documentation needs.
Will stay again.

Business_and_leisure Family

8/10

Excellent

17 Apr 2021

Nicolas

Great business hotel

Very little interaction with the team but clean room and well located.

Business

8/10

Excellent

05 Jul 2020

Andrew

ood hotel

Great location and comfortable roomd

Business

10/10

Exceptional

11 Dec 2019

Verified traveler

Excellent!

Excellent hotel very friendly staff. I highly recommend!

Friends_and_family Family

4/10

Poor

12 Sep 2019

Verified traveler

So much orange!!

The room was dark and the walls were an orange coloured panelling that had a glossy finish. The furniture was black and shabby and had seen better days. The bathroom was OK except for the line of dirt between the walls and the floor. However, the hairdryer was the best that I've ever had in a hotel but this didn't make up for the overall shortcomings of the room.
The staff were very efficient and helpful, and the breakfast was ok. The restaurant was also very, very orange!
Could have been a retro look but I got the impression that it was just outdated and in need of refurbishment.
Wouldn't want to stay there again.

Partner

10/10

Exceptional

22 May 2019

Verified traveler

Location & ease of arrival. Room very clean & all you need within

Leisure

8/10

Excellent

26 Feb 2019

Lanigan

Murcia Trip NH Amistad Hotel

This hotel is in a perfect location to explore Murcia city. You can walk to the old part easily and visit the Cathedral. You can have meals in the delightful plazas. Tapas are readily available at most restaurants and must be sampled. Our only bug bear with the hotel was that the air conditioning didn't work and the hotel was boiling. When we opened the windows the traffic noise and the turning out of a nearby club forced us to close them in the early hours of the morning - so not very restful. On the whole we did enjoy our stay in Murcia.

Partner

8/10

Excellent

13 Feb 2019

MICHAEL

Good business hotel

Stayed here on business and as a business type hotel it's fine. no real problems

8/10

Excellent

26 Nov 2018

gorka

Always a good experience in the NH hotels, nice room, friendly staff and very convenient location.

8/10

Excellent

25 Jul 2018

Verified traveler

Nice Hotel in Murcia

This is a good hotel for a short stay. The room was clean and in good condition. The front desk was very polite and helpful.

Family

10/10

Exceptional

23 May 2018

Verified traveler

Stay in Murcia

Nice hotel close to the center. Has it's own parking which is a plus if you come with a car. Clean room, a little on the small size, but for Europe it is quite spacious. The free Wi-Fi was good for e-mail and browsing the internet. The staff was very accommodating.

Partner

6/10

Pleasant

20 Apr 2018

Verified traveler

Great location and breakfast. Small double bed , dated, no AC that worked, and no electric kettle but was advised where to buy one.

10/10

Exceptional

28 Mar 2018

Carmen

Good location

The hotel is walking distance to all tha amenities in Murcia. The room was very big with a nice balcony. Very happy with our stay there!

2/10

Poor

10 Feb 2018

Verified traveler

The room requested was for a disabled room but they stated they do not have any and my mum had fallen over because of this and not impressed.

Family

10/10

Exceptional

15 Jan 2018

Mary

Fabulous stay!

We booked this hotel for its location and were not disappointed! We walked everywhere- less than 15 minutes to the Cathedral, 10 minutes to the main Grand Via and centre of town with many restaurants and shops, 5 minutes to the nearest branch of Zara and 1 minute to Corte Ingles Department Store! We arrived at Murcia Del Carmen train station and a taxi to the hotel was just under 10 euros.
We arrived at 10pm on Friday night and went to our room. I am very anti-smoking and had checked beforehand that this hotel is 100% non-smoking. Unfortunately, I could smell smoke quite strongly in the corridor to our room. This isn’t really the hotel’s fault - I presume it was a guest smoking illegally in their room. Anyway, the girl on reception immediately allocated us a room on another floor, which was perfect. Very well dealt with.
We then ordered pasta and a glass of wine room service - delivered promptly, courteously and well presented!
Breakfast was very good. A good selection of fruit, meats, cheeses, breads, pastries, fresh juices, coffee. There was a silver dish of sausages, bacon and scrambled eggs which I did not try. There was a sign on our table saying we could ask for eggs to be cooked to order. We both ordered omelettes, which were delicious!
We ate in the town on the Saturday - highly highly recommend La Mary Restaurant!
We left on Sunday at 1pm. Checkout was at 12 o’clock, but we were told by Reception that it was no problem to keep the room until 1pm.

Family

10/10

Exceptional

06 Jan 2018

thomas

One night in Murcia

Very nice!! Staff were extremely well dressed and polite. Bed sheets were of good quality.

Family

10/10

Exceptional

28 Jul 2017

Paloma

I always enjoy staying here when visiting Murcia. The breakfast and location are perfect.

10/10

Exceptional

22 May 2017

Iain

Good base from which to explore Murcia

Set just outside the main city center by within easy walking distance of most landmarks and shopping. Hotel was excellent as you would expect from NH

Partner

6/10

Pleasant

21 Mar 2017

Andrew

Mediocre

We were allocated this hotel on a previous business trip and so chose it for a stopover between Granada and Valencia. The staff were welcoming but the rooms were cramped and stuffy. We didn't sleep well. The mostly black decor didn't help to raise our mood. The restaurant advertised a football match with my favourite team but we had to watch it in the room in the end and missed the first half. The breakfast is sumptuous but expensive breakfast so we had a coffee and a croissant in a nearby cafe.

10/10

Exceptional

03 Dec 2016

Manuel

good.

6/10

Pleasant

25 Sep 2016

Erik

Basic and clean hotel

Basic hotel, clean and nearby down town area. The rooms are small.

8/10

Excellent

24 Jul 2016

Verified traveler

Night in Mercia

stayed 1 night in July . The hotel the service was above expectations for price of stay.

Partner

8/10

Excellent

15 Feb 2016

Hany

very central to business

Very pleasent staf and excllent location

Murcia is a very nice city and a good represntative of Sapnish culture

8/10

Excellent

07 Feb 2016

trevor

Excellent hotel in the city centre

Comfortable hotel within easy walking distance of all the sights of the old town

10/10

Exceptional

09 Dec 2015

Andrew

Visiting family in Murcia

A nice find in the middle of Murcia , very convenient for everything you need to do .

Family

8/10

Excellent

03 Dec 2015

Verified traveler

Nice high class hotel. No gym though. Very close to downtown shopping areas. Had its own parking garage. Very accessible

10/10

Exceptional

24 Oct 2015

Dave

Nice hotel in city centre

Well located hotel close to city centre and shopping (El Corte Ingles next door) . Nice spacious rooms and very clean. Parking on site (although a bit expensive at 20 euros) .

8/10

Excellent

05 Oct 2015

Nathan

Solid

Solid city centre choice in Murcia.

Partner

10/10

Exceptional

28 Sep 2015

Verified traveler

good overall hotel and would stay again

10/10

Exceptional

20 Aug 2015

Andygc

City centre comfort

Excellent location to see Murcia's old centre. Easy to find by road, and free parking in the street (In the orange bays but only in August!). Comfortable room. Restaurants of every variety and price in all directions for an evening meal. 5 minutes walk to the edge of the old town, 10 minutes walk to the Cathedral. For shopaholics, El Corte Inglés is just across the road. Excellent breakfast - wide selection to a very high standard.

Partner

8/10

Excellent

15 Jun 2015

Verified traveler

Nice modern hotel close to shops

As good as expected. Good breakfast selection. Good location. Value for money. Parking facilities available for a fee.

6/10

Pleasant

30 Apr 2015

Steve

Nice Hotel Close to City Centre

Very friendly staff! Breakfast Buffet limited and over priced! The room was clean and modern, but there was a problem with the cooling system. Opening the window was not an option due to the street noise all night. Air was some better after complaining, but not below 25C.Lobby was well equipped with abundant seating, as was their restaurant area. Dinner menu was limited, well priced and good quality for what we ordered.

10/10

Exceptional

21 Apr 2015

Patricia

Comfort and close

Nice Hotel with friendly staff. Rooms are very comfortable. Shopping right across the street. Cathedral 15 minute walk. Everything was right there. Garage Parking available but quite expensive.

8/10

Excellent

02 Jan 2015

Verified traveler

I wish they have a English channel and coffee make

The room is comfortable. The hotel is in the center of the city. But there is no English channel even though the program said so (BBC). There is no coffee maker or boiler which cause some inconvenience.

10/10

Exceptional

28 Sep 2014

BW

Excellent central hotel

After a dreadful recent experience in Almeria at the Marriot this was very good. Friendly, efficient staff, nice hotel and very well located in centre.

8/10

Excellent

29 Apr 2014

Trade Show visitor

Murcia for 1 night

Visited Murcia for a business meeting. Hotel very centrally located, near the main square and Cathedral. Staff was very courteous. Would stay there again.

8/10

Excellent

18 May 2013

Jules and Beth

Great location in city centre

Everything was as above ie clean and comfortable but our room faced straight on to some trees and therefore we had no view. The windows were really dirty too. The room was always cleaned well.

10/10

Exceptional

31 Oct 2012

Jules

Will definitely stay again

The hotel was ideally situated for our stay near our daughter's appartment and near to some really good shops. It was clean and modern and the staff were so helpful despite the fact that our Spanish was non existent and their English a bit limited. They couldn't do enough to ensure our comfort.
Breakfast was a delight with a good range of cold foods with hot to order.
We will definitely book again and I would without hesitation recommend the Hotel

8/10

Excellent

13 Jul 2011

Greg

Nh Amistad Murcia

Very clean hotel. Super for walking to all sorts of interesting places. Small but very high quality breakfast buffet. I would stay here again without a doubt.

10/10

Exceptional

03 Aug 2026

Daniel

En general todo bien excelente ubicación para ir al centro de Murcia Hotel con parking propio en el mismo hotel buen desayuno tipo bufete y la habitación con camas muy cómodas. Y tiene El Corte Inglés al lado también bastante contento con la estancia.

10/10

Exceptional

24 Jul 2026

Juan Antonio

El servicio de recepción y cafetería, muy amables familiares y respetuosos. Excelentes.

8/10

Excellent

11 Jul 2026

Volker

Baño requiere mantenimiento x corrosión y hongo.

Además mejora con pasamanos sobre la bañera

Partner

10/10

Exceptional

10 Jul 2026

Juan Antonio

El alojamiento bueno, el personal de recepción y cafetería excelente. Los colchones un desastre duras altas e incómodas no pudimos dormir (habíamos estado otras veces y los colchones eran buenos, no comprendemos como han comprado esos colchones).

Partner

2/10

Poor

04 Jul 2026

DAVID JOSE

he ido otras veces y sin problema, está vez me dieron un cuarto en el que el aire acondicionado funciona fatal... muchísimo ruido y no podía dormir con ello encendido, y si lo apagaba me asaba de calor... es una lastima que el mantenimiento sea tan mediocre

Self

10/10

Exceptional

14 Jun 2026

JUAN JOSE

La habitación estaba muy limpia y el personal de rección muy amables,n atendiendote en todo lo que necesites

Partner

8/10

Excellent

05 Jun 2026

Maria del Carmen

Nos gustó mucho el hotel. Todo estaba muy limpio, el trato fue excelente y la estancia fue muy cómoda. El desayuno también estuvo muy bien. Lo único que mejoraría son las plazas de aparcamiento, que son algo justas de tamaño. Por lo demás, todo genial. ¡Repetiríamos sin dudarlo!

Friends_and_family Family

2/10

Poor

23 May 2026

LUIZ ROBERTO

A recepção é péssima, tivemos um problema no quarto e que só resolveram quando reclamamos no site do grupo Sercotel. Muito desagradável.

Partner

6/10

Pleasant

18 May 2026

Janette

El personal de recepción poco amable. Les preguntabas algo y contestaban que no sabian

10/10

Exceptional

16 Mar 2026

Miguel A

El hotel es céntrico y muy comunicado. Muy recomendable

Friends_and_family Family

10/10

Exceptional

01 Mar 2026

Ann-Katrin

Rent , trevligt bemötande av personal och garage i anslutning till hotellet

Friends_and_family Friends

6/10

Pleasant

11 Jan 2026

Francisco

Si

Business

6/10

Pleasant

05 Jan 2026

ANA PAULA

O quarto era barulhento. Ouvia-sem o barulho das mercadorias/cargas que entravam no Corte Inglês e havia muitos nevados na rua que gritavam na calçada do quarto.

Partner

4/10

Poor

30 Nov 2025

Alfonso

Personal amable.
Cuando reclamé, me informaron se un problema en la calefacción y no me avisaron antes de pasar la noche allí. Pasé toda la noche a 19 grados. La ventilación de calefacción echaba aire frío.
Si saben que tienen un problema que puede afectar a la salud de los huéspedes, deben ofrecer una alternativa.

Business

8/10

Excellent

27 Nov 2025

Raimundo Jose

Bom quarto

8/10

Excellent

13 Oct 2025

Anna

Ok

Business

10/10

Exceptional

03 Oct 2025

Markus

Sehr schöne und saubere Zimmer. Einzig das Wasser im Zimmer könnte günstiger sein.

Business

8/10

Excellent

22 Sep 2025

Maria isabel

Luego de dos días de estancia que no funcionaba correctamente ni la ducha de agua caliente, ni la caja de seguridad, logré que me cambiaran de habitación. Me quedo un sabor agridulce. Los empleados encantadores

Self

10/10

Exceptional

30 Jul 2025

Espen

Hyggelig opphold.

Sentralt beliggende med lett parkering. Rene rom og fint bad. God frokostbufet.

Partner

8/10

Excellent

26 Jul 2025

Fatma