DoubleTree by Hilton Milan

Italy , Milan
MILAN, via ludovico di breme, 77
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100 reviews shown

10/10

Exceptional

28 Feb 2026

Isabelle

Very nice and very well made

6/10

Pleasant

16 Feb 2026

Paulina

the bathroom could be better kept (toilet was yellowing, the shower drain looked dirty), the smell of the toilettes was not pleasant or unisex (very strong manly smell which wasnt even pleasant).

Leisure Self

10/10

Exceptional

09 Feb 2026

Jun

Nice place. A bit far from the e city center. But once you know how to get around the city by tram you can survive. Uber to city center cost 100 euro so that was too much ! Service in the hotel is, as always in the Hilton, nice.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Eve

The staff at the reception counter are excellent and very professional.
The rooms are clean and warm.
We received a cookie gift at check-in, and umbrellas are available to borrow when it rains. The staff are always smiling and made me feel very welcome.

Business Family

2/10

Poor

23 Jan 2026

Dokyun

Bad service. No hot air during winter, insist to stay room during 3 nights with no change room.

10/10

Exceptional

03 Jan 2026

ravi

Breakfast

10/10

Exceptional

19 Dec 2025

Ali Qassim Abdul Kareem Alabad

Lovely hotel

Leisure Partner

6/10

Pleasant

19 Dec 2025

rachel

Here’s my honest review:

The free shuttle drivers were the highlight of our stay — they were extremely friendly, kind, and genuinely helpful. The hotel itself looks like a standard, typical hotel and meets basic expectations in terms of appearance. That said, the location is quite far from any train station, and although a free shuttle service is provided, we were not clearly informed about where to wait for pickup, which made the arrival experience confusing. Our interaction with the concierge staff was less positive; while they tried to appear friendly, the service felt somewhat forced and not very welcoming, which made us uncomfortable. The room air-conditioning did not function properly and kept turning off automatically when it did not detect movement in the room. The bed consisted of two single beds pushed together, which affected comfort. We were also cautious about using the tap water, as we noticed sediment and observed many locals purchasing bottled water instead. Additionally, the kettle and hairdryer appeared worn out and not very clean, suggesting they may not have been well maintained.

We had higher expectations as DoubleTree is a well-known Hilton brand, but unfortunately the overall experience was not very pleasant. We would likely not choose to stay here again, if not for the convenience of attending the Inter Milan vs Liverpool match.

Leisure Partner

6/10

Pleasant

10 Dec 2025

manish

Staff helpful. Location ok but not many places to eat locally. Only issue was shower - no water if toilet had been flushed and facet to change from rain shower to hand shower to bath was broken.

Leisure Friends

6/10

Pleasant

02 Nov 2025

Luigi

Room and staff. A leakage from the toilet water tank kept us awake all the night.

8/10

Excellent

30 Oct 2025

GORDON

Clean and spacious room

8/10

Excellent

08 Oct 2025

ranjin

The room was clean. The shower was very good, which was nice. The food was also excellent.

Business_and_leisure Family

2/10

Poor

30 Sep 2025

paricher

The hotel was very nice except watch out for a crazy girl called Yvonne who was a server in the restaurant for the breakfast who screamed at me and my sister because the bread we put in the toaster got stuck and literally swerved at us and I got the anxiety attack 😟😟

10/10

Exceptional

27 Sep 2025

Felicity

The bed is comfortable

Business Partner

10/10

Exceptional

20 Sep 2025

Keyla

Very nice hotel, modern, clean and nice staff. Breakfast was great and restaurant area is really nice. Quiet area but easy to get around.

Leisure Partner

8/10

Excellent

16 Sep 2025

philip

Not the Hotel they used to be Could hear street noise

6/10

Pleasant

23 Aug 2025

Munir

If you’re using public transport to travel to hotel then it’s difficult as it’s out the way

Leisure

10/10

Exceptional

15 Aug 2025

Naira

Nice hotel

Leisure Family

6/10

Pleasant

15 Aug 2025

Lori

Good hotel didn’t like location

Too far from interesting places and train stations

Partner

10/10

Exceptional

11 Jul 2025

Norka

Great customer service. The staff arranged our taxi to take us to the airport. They called our room to make sure we were up. Anything that we needed was taken to our room. Very clean and comfortable room.

Friends_and_family Family

6/10

Pleasant

11 Jul 2025

Michael

The bed was uncomfortable and the pillows were much too soft. The breakfast buffet was pretty good; however, powdered eggs don’t cut the mustard. They do have pineapple and apples as well as a bunch of desserts.

Leisure Friends

10/10

Exceptional

01 Jul 2025

DEBORAH

Taxis were available within 5 minutes of the call. They were affordable, as the hotel is close to sites. The area is not walkable for tourist sightseeing. Staff were friendly and quite helpful.

6/10

Pleasant

22 Jun 2025

Luis

surroundings are dangerous and the hotel is dirty, bad breakfast too industrial

Leisure

8/10

Excellent

11 Apr 2025

Manuel

Easy to park, very quiet area and close to the main points of interest.

Leisure Family

10/10

Exceptional

02 Apr 2025

Deolinda Mitelga

4/10

Poor

21 Mar 2025

Claire

Poor service.

Service was very poor, couldn’t find our reservation and made us wait over 30mins even though I had all the proof and had already paid over $1,800 for 3 rooms.

Business

8/10

Excellent

07 Mar 2025

Faye

Staff very friendly and helpful

Business

10/10

Exceptional

14 Feb 2025

Zaid Omar

Great property, clean and great staff. Only bad thing is it’s a little far from shopping.

Business Self

8/10

Excellent

09 Feb 2025

Dokyun

No maintenance to replace washing gel, body lotion. They don’t refill or change.

Business

10/10

Exceptional

19 Dec 2024

Aimee

A great location for ease

Easy location between the airport and the town.
The location felt a bit odd, but taxis were easy to get - good location for a quick stop over, but not for a longer Italian experience.

Partner

10/10

Exceptional

05 Dec 2024

Verified traveler

Good hotel but location is not grrat

Lovely hotel, nice staff and good breakfast.
Family rooms are great but it is quite out from the centre and it looks like it’s an area not to be outside at night time.
If it wasn’t for the location, I would definitely recommend it for tourists. I presume it’d be good for business as you don’t care as much?

Friends_and_family Family

6/10

Pleasant

02 Nov 2024

Shannon

Good location.

Leisure Family

6/10

Pleasant

26 Sep 2024

Verified traveler

The customer service very good in the reception and the manager helpful and Well-mannered
The rooms looks old and not clean also there is bad smell in the room

Friends_and_family Family

6/10

Pleasant

29 Jul 2024

Christopher

It’s far, hôtel was not well maintained, despite having a new exterior.

Leisure Family

6/10

Pleasant

09 Jul 2024

Sandra

There were no amenities at all in the room. My luggage did not arrived until 2 days later, so it would help if there were amenities to ease the inconvenience as my flight was delayed and didn’t arrived till early morning 3am ITA.

Business Self

10/10

Exceptional

16 Jun 2024

William

Great hotel. Star was extremely helpful. Difficult to get to historical sites using the transit system.

Leisure Family_with_children

8/10

Excellent

04 Feb 2024

lorna

Over all experience was good, the reception staff was friendly, very helpful. The evening meals was value for money if you hadn't had a chance to go out.
The staff in the dining area in the evenings were excellent and very polite. On the other hand the fried breakfast was poor, the bacon was soaked in oil and the scrambled eggs was not cooked very well. The rest of the breakfast was very good.

Business_and_leisure Partner

10/10

Exceptional

21 Oct 2023

Rajiv

Great front desk! Breakfast can be better

Business_and_leisure Partner

8/10

Excellent

14 Oct 2023

Ibrahim

Business area, suitable for business travellers only.

Business Self

8/10

Excellent

13 Oct 2023

Cheryl

Nice hotel on the outskirts of Milan - easy parking but not the best area - however if you have a car the area isn’t a huge concern since you can drive to where you want. Staff was accommodating and nice.

Leisure Partner

8/10

Excellent

01 Oct 2023

Cheryl

Staff was great, rooms were comfortable and clean for the most part. There was one incidence where we returned to the room and I’m not sure why but there was bathroom garbage on the main desk ( like just a pile without the garbage can ) I’m not sure why. Maybe maid forgot it? Breakfast was good. We parked on the street but the do have a garage for 20 e a day.

Leisure Family

10/10

Exceptional

21 Sep 2023

rodolfo

No metro stations

Leisure Partner

10/10

Exceptional

02 Sep 2023

Reda

Amazing staff.

Business_and_leisure Self

10/10

Exceptional

02 Sep 2023

Scott

Hotel is in a run down industrial area. But tge tram that runs down town is only 2 blocks away. The hotel is older but in pretty good condition. Staff was excellent.

Leisure

10/10

Exceptional

29 Jul 2023

Linda

Room was spacious, clean and comfortable. Breakfast had great entree and well planned, Staff were professional, friendly and personable. Overall a great brief stay.

6/10

Pleasant

09 Jun 2023

Mohammad Ali

No bell service house keeping inefficient, poor supply of drinking water, very slow response. I will never stay, this is not Hilton standard

Business Friends

8/10

Excellent

24 May 2023

Darlene

Thank you to the manager for 2 free drinks at the bar.
Olde the bartender made our unexpected reservation an enjoyable evening. Pino Grigio and fresh strawberries from their restaurant garden was delicious. Stay away from the grilled chicken, overcooked and dry. Service was exceptional

Leisure Family

10/10

Exceptional

07 May 2023

Eka

Love the clean and spacious room. The concierge and receptionist are also very helpful and attentive.
The cons is only the location.
Over all, I will stay in this hotel again for my next Milan trip

Leisure Family

8/10

Excellent

04 Oct 2022

Verified traveler

Good option for business trip

Only stayed one night on a quick business trip to Milan but the hotel did the job.

Business

10/10

Exceptional

05 Sep 2022

louise

Easy access to Milan centre via direct number 12 tram 2 euros each way. Lovely hotel comfy beds, kettles and tea and coffee in rooms, clean, really helpful staff we asked loads of questions. Free water in room.

Leisure Family

6/10

Pleasant

28 Aug 2022

Mohammed

There was a young boy working he only had good customer service. The lady on 29th august working afternoon shift, she was poor I waited hours for tea mugs, nothing came, I asked for towels notjing came… I called several times. She seemed lazy

Business_and_leisure Partner

10/10

Exceptional

25 Aug 2022

Maria

Great stay!

Staff was amazing! Unfortunately we had to switch rooms since the first room had mold, and allergies were affected immediately. Front desk took care of switching I
us to a new room in minutes which was very impressive. Agent was caring enough to keep us in same floor to avoid difficult move, sp caring. The 2 twin beds are so close to one another that feels like it’s a queen bed.

Friends_and_family Family

8/10

Excellent

18 Aug 2022

Shamiso

Very clean hotel with super friendly staff.

Leisure Family

10/10

Exceptional

06 Aug 2022

Jason

Perfect for a quick stop in Milan. Taxi or Uber to Duomo was approx EUR25.

Staff was super friendly and very helpful. Parking was easy and affordable. Would choose this hotel again for my next trip to Milan.

Leisure Family

10/10

Exceptional

26 Jul 2022

Jessica

Everyone was wonderfully helpful and friendly.

Business Self

8/10

Excellent

24 Jul 2022

Eve

Safe and Quiet

Business_and_leisure Family

8/10

Excellent

20 Nov 2021

simona

Comfortable & welcoming

The hotel was clean , staff was friendly & welcoming . I did find the location to be in an area that is not necessary ideal if you plan late nights ( the area around the hotel looks more like a industrial park than a homely friendly neighborhood ) but transport from central Milan was good ( tram 12 was 5 minutes away , there is also tram 1 around the corner & a train station 12 minutes walk away ) .
Room service was good( the tiramisu was divine )
The room looks dated , it could use a coat of paint & a good deep clean around the grout on the tiles . It's ideal for people that want to spend the days outside the hotel , not easy to pop in and drop shopping off as it's 30 min away from Milan city centre

Self

10/10

Exceptional

01 Feb 2020

Pollyana

Great hotel.

Friends_and_family Family

8/10

Excellent

03 Jan 2020

Verified traveler

Stay was great and the team were very accommodating. The rooms were cold and the hot water was not working! I know it’s not directly the hotels fault but disappointing to have this happen.

Business_and_leisure Family

10/10

Exceptional

26 Nov 2019

Verified traveler

Nice and cosy hotel for busniess traveller. Hotel staffs are very friendly.

Business Self

10/10

Exceptional

23 Nov 2019

Carla

Great place to stay

Staff were amazing and so helpful. Loved the cleanliness and the service.

Friends_and_family Family

8/10

Excellent

18 Nov 2019

Andy

Good

Friends_and_family Friends

2/10

Poor

23 Oct 2019

Thomas

Needs renovation

The place is dirty, never vacuumed and the rooms are impossible to control the temperature. Go elsewhere.

Business

8/10

Excellent

30 Sep 2019

Frederick

Pissed at Hilton

A great time in Milan. Only one negative detail: when we checked in we were charged an additional $20, being allegedly a city tourist tax. I was obliged to pay this in cash.
The next day I went to Reception to pat a restaurant bill of 24 EU, where I was charged another 10 EU city tourist tax. Then when I checked out, I was again charge $10 city tourist tax. I really did not expect to be scammed this way by a Hilron hotel. I'm pissed and don't intend to ever stay at a Hilton again.

Partner

6/10

Pleasant

25 Sep 2019

Verified traveler

A very standard business hotel. Big disadvantage is distance from the underground.

Business Partner

2/10

Poor

10 Sep 2019

Pantaleo

Very unsatisfied

Shuttle driver and bell hop were very nice and accommodation however the front desk staff is incompetent and the hotel is in serious need of a remodel. Carpet in common areas is absolutely disgusting and the building should really be knocked down and rebuilt. One of the worst hotels I have stayed at in Italy and certainly does not live up to the doubletree name .

Self

6/10

Pleasant

06 Sep 2019

Nalini

too far from anything

Partner

8/10

Excellent

09 Jun 2019

Jose

Transportation

It was a great stay. Just the things that you want to go see are a 10 minute drive and both the uber and taxi are a bit expensive. But besides that I really enjoyed my stay.

Partner

8/10

Excellent

09 Jun 2019

Verified traveler

It was a nice stay , helpful staff, good facilities, nice gym
But I do not recommend the breakfast

Business Self

6/10

Pleasant

04 Jun 2019

Verified traveler

Starting with the positives:
The staff were very friendly and helpful. The hotel's restaurant serves breakfast every morning, which was decent. Dinner menu was not extensive, but was OK.
The main disappointing thing for me was the location of the hotel, which seemed pretty far from everywhere. Hotel's neighborhood was mostly residential and industrial, so it wasn't the best place for just walking around. Metro is not easily accessible. To get to downtown (centro), you would need to walk for about 10 minutes to get to the nearest tram station and then ride the tram until you get to either close to centro or a metro station. We ended up getting a cab from/to the hotel each time, which costs anywhere between 20 to 30 euros depending on where you want to go.
The building was relatively new and the rooms were pretty clean. However, the bathrooms were not very convenient. Shower curtains did not cover the entire shower area, so no matter how careful you were, you would end up spraying water all over the place. To make matters worse, shower floor inclination was not sufficient, which means water would just sit on the floor until it dries.

Friends_and_family Family

8/10

Excellent

16 May 2019

Verified traveler

Lovely hotel, just a bit out the way from the centre however they do what they can to get you to the main attractions (like providing a shuttle service)

Leisure Friends

10/10

Exceptional

15 May 2019

Verified traveler

Superior service

Excellent and great service. Definitely will stay here again

Partner

6/10

Pleasant

14 Apr 2019

Verified traveler

Was ask to pay additional cost to add more onions to my fired eggs for breakfast. My room 505 floors carpet needs changing has heavy water mark.

Although all staff are well trained and of Hilton standard. I have been a HH member for over 18 years. I have seen better accommodations at Hilton world wide.

Leisure Family_with_children

10/10

Exceptional

02 Mar 2019

Verified traveler

Great hotel. V comfortable and well located. Great breakfast.

Business Self

8/10

Excellent

26 Nov 2018

FAISAL

Not the best location to explore Milan, but good enough if you’re coming for a fame at San Siro.

Friends

8/10

Excellent

18 Nov 2018

Verified traveler

Breakfast needs to be improved but Hotel as expected

8/10

Excellent

05 Oct 2018

Verified traveler

Nice hotel, good price, little out of town

Staye here for the design fair. Its a nice enough hotel, but outside of town as we couldn't find a hotel nearer to town as everything was booked. Clean, polite staff and functional hotel. As its outside of the centre, theres's not much around and the area is a little rough around it. Would still recommend it as hotel is good.

Partner

10/10

Exceptional

31 Aug 2018

EugeneThorne

it was close to downtown Milan just a shot train ride on line 12. staff was very nice. room were nice but the carpet in our room was stained bad so it look dirty.

10/10

Exceptional

02 Aug 2018

Verified traveler

Clean and comfortable. Great service and good breakfast!

8/10

Excellent

08 Jul 2018

Nic

Very nice modern hotel. The staff is very friendly. The restaurant and bar prices are responsible. You must bring your own face towels though. It is not customary for European hotels to carry them.

8/10

Excellent

29 Jun 2018

I would go back

somewhat central to Milan city but the immediate surroundings are not nice. Good comfort and quite a newly built hotel. Room key using a card reader didn't work but that was rectified immediately. They could do with an extra front desk receptionist to help check out in mornings when its busy.

4/10

Poor

26 Jun 2018

Nina

There was a HUGE problem with mosquitos out on the terrace - we repeatedly told the hotel staff about it and were told that candles would be put on the tables which was never done, asked again and were told that bug spray would be supplied, this was also never done. It was unbelievable. Not just a one time thing - we tried to address this several times and were told each time that it was being handled. NOTHING WAS DONE. We spent over $6000 at this facility and asking for this to be handled wasn't too much to expect. Would never stay at this hotel again.

10/10

Exceptional

02 Jun 2018

Simon

Great for the exhibition fair ground

Really nice hotel, well positioned for the exhibition ground, great service

10/10

Exceptional

26 Jan 2018

gabriel

Great value

I travel for a living

For me, and for this specific area of town I would definetly stay here again

Good food, clean, great staff & great value

10/10

Exceptional

21 Sep 2017

Verified traveler

Good location

Spacious clean room

Family

6/10

Pleasant

04 Sep 2017

Milan

Dissapointed

Service wasn't great, room was of a decent standard but the hotel in general is quite underwhelming. The computers were apparently broke but the technition they sent had no idea about PC's got it to work briefly myself but it crashed a lot. Order a ceasar salad, which came without croutons (they bought toast once I asked where the croutons were) they also seemed to kiss the ceasar dressing which arrived after having to ask. Not the worst hotel you'll stay at but definately not the worst either. 6/10

Family

4/10

Poor

28 Jun 2017

Verified traveler

No aircondition...dirty carpets

Very bad experience....no aircondition...blocked drains

10/10

Exceptional

13 Apr 2017

John

Great visit to Milan

Very nice clean friendly hotel.
Great value

Family

4/10

Poor

14 Mar 2017

Verified traveler

Ok no 4 star though

No wake up calls for 2 days nearly missed my train back. Housekeeping left all dirty towels in room didn't remove dirty dishes no cups for coffee. And no care that no one called for wake up request. I won't stay there ever again.

10/10

Exceptional

06 Dec 2016

Savvas

Very good

Poor reception service, all else was great

10/10

Exceptional

21 Sep 2016

Abdulrahman

Convenient & clean hotel

Hotel was very clean & convenient although not very close to city center & metro was far from hotel. But Overall was veryy please by stay.

Internet service was very poor & slow.

Partner

8/10

Excellent

17 Jun 2016

Vaibhav

Good Option at a Great Price...!!!

Stayed there for 2 days. Location is amazingly good at everything is just at couple of footsteps. Will recommend to all those who want Good Stay with a Amazing Location at a Good Price...

Partner

8/10

Excellent

08 Sep 2015

Howard

Comfy & efficient.

very efficient, modern. Mediocre breakfast. Pleasant courtyard for cocktails or lunch. Restaurant to be avoided. Very comfortable rooms, pleasant staff.

10/10

Exceptional

13 Jan 2015

Fadzul

Very nice and closed to Milan

Upon arrival checking in was quite fast plus the welcome cookie really taste good. No hassle of filling of form's or other document's. The room looks great and very clean.....with the fluffy pillows sleeping was pleasant. I took the tram and metro to Milan city centre, very cheap way of moving around specially when buying the daily ticket @ Euro4.50 which is valid for 24 hours.

10/10

Exceptional

28 Oct 2014

Deb

Must go to Duomo!

It was nice. Friendly staff and very helpful. My travel partner arrived before I did and they did everything possible to make her comfortable while she waited for me to arrive. Thankful for the private bathroom!

Family

2/10

Poor

28 Sep 2014

Joakim

Over booked

Arrived just past midnight. Two rooms prepaid and booked a few weeks in advance. Only to know that they had no rooms for us. When traveling frequently in business this is not what I expected from Hilton. Last visit there was a nearly two day power out in this hotel, understand accidents can happen. Now with this I'm not intending to visit this hotel again.

8/10

Excellent

07 Jul 2014

Francisco

Great hotel, not a convenient location

The hotel was nice and new with great service. But check the location carefully, it's outside Milan's beltway, almost 7km from he sightseeing areas. I noticed lots of business people too at he hotel, perhaps that's the majority of the clientele.

8/10

Excellent

23 Jun 2014

satisfied

Comfortable, but nothing to do

If you need to stay in the bubble of American chain hotels, the rooms, service and food will satisfy you. There are no local restaurants, however, and nothing interesting within walking distance: typical Milan. The hotel is well connected to the tram lines, however.

10/10

Exceptional

20 Jun 2014

Verified traveler

good experience

a little further from airport than expected.
Although only 11 km, took an hour to get there and $50 Euro ride

8/10

Excellent

25 Mar 2014

Convenient

I chose Doubletree as i am familiar with the Hilton brand and it was 10 minutes away from my business meeting. It's a lovely hotel with very friendly staff but as a woman i wouldn't feel safe going out in the surrounding area at night. I would stay here again