Name: Armani Hotel Milano
Address: Via Manzoni 31 Milan 20121 Italy, 31, Milan, 20121, IT

Armani Hotel Milano

Milan · Italy

Via Manzoni 31 Milan 20121 Italy, 31View location

100 reviews shown

10/10

Exceptional

19 Jul 2026

MEENAKSHI

It’s modern and so so Armani

10/10

Exceptional

29 Jun 2026

Courtney

We loved this hotel. Great A/C. Great food. Pool was drained so that was a bummer. Massage was amazing. Highly recommend!!

8/10

Excellent

22 May 2026

galip

Family

10/10

Exceptional

21 May 2026

Daniel

Love this hotel! The perfect location to stay at Milan, walking distance to all the shops and restaurants. The staff is very kind and you actually get to rest and scape from the buzz of the city.

Friends

10/10

Exceptional

28 Apr 2026

Aderonke

Excellent service. Very luxurious clean room

Self

10/10

Exceptional

29 Oct 2025

Jose Alberto

Great hotel in general

8/10

Excellent

05 Oct 2025

Ryan

Hotel was. Ice. It room were a little worn. There was a button missing from one of the controls for lights. Also, it was a iPad controlled room which I find a little annoying. Carpet in room needed to be replaced.

Location was perfect. Near shopping and duomo.

Staff was excellent. Very nice.

Partner

10/10

Exceptional

04 Oct 2025

William

Amazing staff

Leisure Friends

10/10

Exceptional

14 Jun 2025

Jezrael

Great servixe

Leisure Self

2/10

Poor

11 Apr 2025

Dylan

I would never return to this property for one unforgivable thing that they failed to rectify or even remotely find a suitable solution for.

On one of our nights they rented out both restaurant areas for parties. When we returned to the hotel at 8pm they refused to seat us in either restaurant. They also refused to make any alternative accommodations. They could have (1) called their sister restaurant of property and asked for a table; (2) prepared an alternative space in the hotel where we could eat; (3) offer of something of significant value (rooms were in excess of 2k/per night ); or, (4) escalate the issue to the general manager for resolution.

The solution offered was to eat room service in the room. So our party of 3 was effectively separated for the evening if we wanted to eat.

Because of the trade show in town it was very difficult to get walk in reservations anywhere and we had an elderly person with us that made walking around to find a place difficult, if not impossible.

To me, Armani Hotel broke what I would consider the most basic aspect of having a hotel - being able to feed your guests. This goes back centuries to inn keepers. The idea that they would not have a way to accommodate their paying guests, while at the same time parading non paying guests in to eat was astonishing.

If they want to be on the level of Four Seasons or Aman, they have a long way to go. They should stick to fashion, assuming you even think they do that well.

Business_and_leisure Friends

10/10

Exceptional

12 Feb 2025

Daniel

Zen hotel close to everything

Although it's on the pricier side, it is very luxurious... Always a great experience! the cocktail bar, spa and restaurant are outstanding as is the friendliness and professionality of the staff

Friends_and_family Friends

10/10

Exceptional

28 Dec 2024

ANGELA

Staff was wonderful property conditions not o much

Leisure Partner

6/10

Pleasant

14 Dec 2024

THOMAS

staff are great, food is great, property needs renovations.

10/10

Exceptional

04 Dec 2024

Rudy

excellent

Leisure Partner

10/10

Exceptional

01 Dec 2024

Ahmad

I liked the hotel in general, the staff is very friendly and helpful.

Business Family

10/10

Exceptional

27 Jun 2024

Patrick

Staff was super

10/10

Exceptional

17 Apr 2024

Peter

Upmarket but worth the $$$ - this is a stunner in the heart of Milano! Loved staying here.

Business Family

10/10

Exceptional

05 Apr 2024

Donal Patrick

Amazing Staff!

The staff are so friendly and accommodating. I could not fault a thing. Will definitely be back again.

Partner

10/10

Exceptional

04 Apr 2024

Shira

I rarely write reviews but I had to for Armani. Everything about this hotel was perfect. The location, the service, the room, utilities, and the list goes on and on. Everyone was so helpful. The service was above and beyond. The room was beautiful. Everything was convenient and you could not choose a better location. The staff was so helpful and friendly. They whatsapped me and would help me make itinerary’s for each day. they were around the clock 24/7. Seriously a 10/10 experience. They really took the 5 star luxury hotel stay to the next level. Thank you. I will definitely be coming back.

Leisure Friends

6/10

Pleasant

27 Sep 2023

ANTHONY

Modern and tech advanced. Poorly supplied bathroom. Staff was aloof and disinterested.

Leisure Partner

10/10

Exceptional

14 Aug 2023

Stephane

Very quiet and relaxing place set in a wonderful hotel

Leisure

8/10

Excellent

16 Feb 2023

Daniel

Good hotel, needs to improve maintenance

Leisure Friends

10/10

Exceptional

31 Jan 2023

Po-Han

Perfect as 12 years ago, glad to be back.

Leisure Family

10/10

Exceptional

11 Dec 2022

Carlos

Amazing hotel and experience, and really nice staff

Leisure Partner

8/10

Excellent

05 Nov 2022

james

Location is brilliant.
Lacking luxury elements you would expect from Armani.

Business Self

10/10

Exceptional

16 Aug 2022

Michael

Great job

Leisure Family

10/10

Exceptional

11 Aug 2022

Adrien

Clean quiet and excellent service.

Leisure Family

10/10

Exceptional

29 Jun 2022

LUIS

Amazing staff

Leisure Family

4/10

Poor

21 Dec 2021

Joshua

Dated. Staff that were not very helpful especially with regards to arranging for proper documentation for covid tests taken prior to departure.

Leisure Family

10/10

Exceptional

15 Dec 2021

Gordon

Fantastic as always. Staff are great. Super-welcoming and always there to help. Great location, great amenities.

Business Self

10/10

Exceptional

09 Nov 2021

Gordon

Great property, great location, great staff. What more can you ask?

Business Self

10/10

Exceptional

18 Oct 2021

Nicole L

Beautiful hotel. Comfortable. Fabulous location. Felt extremely safe as they followed Covid safety protocol. Staff was wonderful.

Friends_and_family Friends

8/10

Excellent

01 Sep 2021

Diego

Very high quality hotel and room, everything controlled by an iPad efficiently. A little disappointed in the lack of a lobby and always having to go from street level 0 to lobby 7 then down to room 5. Also somewhat overpriced at approx. $1000 per night for a \"normal\" room. Location is perfect, though.

Leisure Friends

10/10

Exceptional

28 Aug 2021

Ethan

Megan the concierge was absolutely amazing and helpful!

10/10

Exceptional

03 Aug 2021

Verified traveler

First time at Armani Hotel Milano and it was fantastic! Room was beautiful, restaurant and bar great and the staff were amazing and very helpful. Will definitely stay again!

Leisure Self

10/10

Exceptional

15 Jul 2021

Verified traveler

Spacious rooms, very good restaurant & great location

Leisure Partner

10/10

Exceptional

17 Oct 2020

DAVID

Everything from the check in to the check out was perfect. The location is amazing but the classic room was the best.

Partner

10/10

Exceptional

13 Aug 2020

Andy

Great hotel, care all details of the room

Partner

10/10

Exceptional

18 Feb 2020

Verified traveler

great service, excellent location , clean facilities and comfortable stay

Leisure Family

8/10

Excellent

14 Feb 2020

Gordon

Location is outstanding. Service is warm and attentive. Gym is good for an Italian hotel; which in my experience do not generally excel in fitness facilities. Only issue was - bizarrely for a hotel from a fashion group - was the wardrobe. Tiny. Not handing space. Bizarre. Nonetheless, would recommend overall.

Business Self

10/10

Exceptional

19 Dec 2019

JonathanC

Excellent in every way! Check in process, room service and turn down were all first class experience. Will for sure come back every time I’m in Milan!

Leisure Family

10/10

Exceptional

21 Nov 2019

Verified traveler

I rarely ever write reviews but the Armani hotel in Milan really made me feel as though I was in my own home.From the decor to the cleanliness & everything in between,I never once felt like I was in \" someone else's home.\" The staff went above and beyond as though we were VIP. Nelson helped me every single night until 2am planning our day trips.He is one of the classiest, nicest human beings.We asked the concierge if we would have trouble getting a taxi to the airport at 7am or hire a driver.He told us we will be fine.The next morning it was pouring and I was running late.The concierge had arranged for a private taxi on his own without us knowing or having to pay the extra $200.The driver was there waiting for us.I will never stay anywhere else in Milan and wish they offered timeshares as our suite was huge and beautiful.I cannot wait to return to the Armani hotel in Milan!!

Leisure Partner

6/10

Pleasant

27 Oct 2019

Inna

Two elevators to change to rich your room, very dark in corridors and rooms

Friends_and_family Family

2/10

Poor

21 Sep 2019

John\nMurphy

After a nice welcome to the hotel, I returned for my second night. I went to the front desk with a request for Super Glue. I had vertically broke one of my finger nails. The lady at the front desk sent me to the Spa. All I wanted was either super glue or clear nail varnish to temporarily fix the split nail. I was very polite and clear about this to everyone with whom I spoke. I was shown to a manicurist who then cut my finger nail and proceeded to puncture my skin. I bled. She was attempting to remove the clear gel which was on my nail. I never asked for this to be done. I work with my hands. The entire staff at the Spa and the front desk and the hotel manager were rude. The manager asked what they could do. I finally responded they could refund one night. He only condescendingly offered to call a doctor which wasn’t necessary and a free meal. In the morning when I left, they still charged me for the meal. The previous night a specifically requested to speak with the Director of the Hotel upon my departure. They agreed. Giuseppe The Director was neither there nor willing to diesel with me. I am so disappointed with the hotel and their lack of concern, compensation and respect.

Business Self

10/10

Exceptional

06 Sep 2019

Franca

I loved the technology and the safety of the hotel .
Our rooms were controlled by I pads Which I found so cool. We had beautiful full bathroom that consisted of a large tub , one door for a shower and another for bidet and toilet . .. complimentary drinks and snacks .. Great size of room and staff was always very helpful and polite . The spa facilities were state of the art .. sauna , steam room , hot tub no xtra fees with a beautiful view of the city
The best hotel ever been in Europe .

Leisure Partner

10/10

Exceptional

11 Aug 2019

JDZ

Just as you would expect from Armani, amazing place to stay and enjoy Milano!!!

Leisure Partner

10/10

Exceptional

25 Jul 2019

Nancy

Hot in Milano

Beautiful.... even tho it was a bit Hot in Milano!

Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

Fantastic service - the staff were excellent at all times. Rooms were well appointed and very comfortable. Amenities are somewhat slim and there isn’t a swimming pool.

Leisure Family_with_children

10/10

Exceptional

10 Jun 2019

NIKOLAS

Very stylish hotel with very well trained personnel.
Would definitely stay there again.

Friends

6/10

Pleasant

10 Jun 2019

Verified traveler

Just okay

I stayed five nights during a business trip. I read reviews on other websites so I was relatively prepared for what to expect. The staff was mostly lovely although there were definitely some language barriers with the housekeeping and laundry staff. Rooms are nice but you can see the wear and tear on the carpets, wood floors, and bathroom shower stone. Room decor is the done in the signature Armani \"Greige\" which kind of makes the room look like a chic coffin. Everything in the room is controlled by an iPad - curtains, lights, tv, etc. Luckily, during my stay I didn't have any tech problems. Housekeeping comes into your room quite a bit every day so definitely make use of the safe.
Things I would recommend avoiding - food from the Bamboo Bar and the laundry service. The food at the Bamboo Bar is pretty awful and very overpriced. The restaurant and room service all share the same kitchen so I didn't order room service after dining at the Bamboo Bar. The breakfast is just OK - not very good. I really recommend eating outside of the hotel. The front desk gave me two restaurant recommendations that were a bust. Luckily, a sales manager pointed me to the Brera section where I had amazing pasta. I would also recommend avoiding the laundry service as they ruined a nice jacket of mine and they did nothing. All in all, it was okay - not terrible and not amazing.

10/10

Exceptional

04 Jun 2019

Terence

Amazing

Amazing

Family

8/10

Excellent

27 May 2019

Nicholas

Good but not as exceptional as hoped for

Check in and out was slow; seemed to be short staffed at the desk. TV was not functional when first arrived in the room and some electrical was also not functioning. This was fixed quickly, but still surprising. Vertical curtain didn’t function at all. Horizontal curtain was slightly off track on one side. Beautiful hotel in general, and stylish bar and restaurant. For the price, I’m not sure it’s worth it, given other great hotels in the same area.

Friends

10/10

Exceptional

22 Apr 2019

Verified traveler

Staff were so nice - very modern hotel and very quiet

Leisure Partner

10/10

Exceptional

11 Apr 2019

Arturo

Perfect service

The location is unique and the SPA one of the best I been.

10/10

Exceptional

25 Mar 2019

Verified traveler

Luxury getaway

It was for a small getaway for us after a business trip. Thorough enjoyed the Armani hotel. Love the design and the location. Both of us had sound sleep for the four nights. You can not hear any noise coming from outside at all. The gym was great, pool is small and closes too early. But we managed to utilise it as much as we could. Even spent some time admiring the super moon in the pool! One thing I didn't like is the fake rose petals. It's a nice gesture for couples... however if it's going to be plastic you might as well not do it. For an outstanding hotel like Armani considering you have a florist as well that was just a bit of a put off IMHO.

Partner

10/10

Exceptional

18 Feb 2019

Verified traveler

Beautiful property in the heart of Milan's most fashionable area. Fresh, modern, elegant, essential and invigorating! Rooms tastefully furnished, functional and above all quiet, very spacious with a large marble bathroom, two sinks and separate shower from the tub, courtesy of the products are unique in their kind. Impeccable service. Beautiful top floor of the SPA with views over the rooftops of Milan and the Duomo. Restaurants and bars louge really COOL! Definitely one of the best addresses in Milan

10/10

Exceptional

02 Feb 2019

Priscilla

Only for the stylish people

Stylish hotel, amazing lightings, excellent service. They also have a great selection in mini fridge at FOC.

10/10

Exceptional

21 Jan 2019

Verified traveler

The Ambience was amazing
Decor is out of this world, fabulous
Perfect Location in Milan\
Great Amenities

Business_and_leisure Self

10/10

Exceptional

17 Jan 2019

Verified traveler

loved it and I have nothing else to say. Everything was perfect

Business Partner

10/10

Exceptional

06 Dec 2018

Chic , great spa and service . Staff very attentive and they spoil pets !

Leisure Partner

10/10

Exceptional

28 Nov 2018

Verified traveler

Nice Hotel to be in during our honey moon. The staff was pleasent and helpful. I forgot my camera and It was easy to communicate with them to send it back home

8/10

Excellent

30 Oct 2018

FAWZI

It was an impressive hotel missed a touch of flexibility from its staff.

2/10

Poor

17 Oct 2018

Juliette

I RARELY write reviews, but our stay with Armani was extraordinarily bad. It took a really long time to get our bags to the room which made me late to a tour we had. The woman at the check in desk was barely polite. The room smelled like fish. The paint on the walls was scratched and peeling. There were not enough towels, the hair dryer did not work. Many of the central controls were through and ipad that only worked some of the time. We love cutting edge technology, but it has to work! Imagine trying to catch your international flight and getting up at 4am to find you cannot turn on the lights and the hair dryer doesn't work??? My husband talked to the staff extensively, TWICE the night before about adding the $5 Area C Fee to the room bill. When we go to check out at 4:30am, it was not on the bill and the check out staff had no clue what he was talking about. That added a considerable amount of stress and about 30-40 minutes of extra work on my husbands trying to rectify the situation because you only have 24 hours to pay that bill or you receive a hefty fine. We travel in 5 star hotels constantly and this was one of our worst experiences.

10/10

Exceptional

18 Apr 2018

vivi

Fanatic location and the spa is amazing!

Peach juice in the mini bar is delicious.
Turn down service is very thoughtful.

4/10

Poor

10 Nov 2017

Anna

Disappointing

Upon check in our room was not ready. The reception advised that we could have a drink in the bar and he will come and get us when it was ready. We proceeded to the bar and sat down. An attendant approached us and gestured to us without saying anything (as though ~ yea, what do you want) (we were affronted) asked if we could order two teas and she walked off. Twenty minutes later the tea arrived as did the receptionist advising our room was ready ~ the writing was on the wall!!
We asked for a quiet room and one that was away from the lifts and were told that the room is very quiet and lovely. Three times we had to ask for towels and extra pillows as well as confirm a late check out the following day!
The room was NOT quiet. There was street noise, lift noise talking and door banging from next door and you could clearly hear people walking above us ~ potentially reception area/bar/restaurant.
We ate at the Bamboo Bar and during the night came down with violent food poisoning ~ both my husband and I were beyond sick (I don’t need to go into detail) We callee the front desk asking for a doctor. Paramedics arrived confirming food poisoning ~ a doctor arrived and guest relations manager also came in both agreeing its a bug ~ naturally!!
We both were so sick, we couldn’t make our flight and had to stay another two nights. The guest relations manage called me asking if our 2pm checkout was still going to work ~ at this point I became livid ~ are you kidding?? Anyway~no good!

10/10

Exceptional

21 Oct 2017

Verified traveler

Fabulous..................................................................

10/10

Exceptional

18 Jul 2017

Jennifer

We loved our stay
The staff was very courteous and helpful .only one negative - we thought our room which was beautiful ,but we would have liked it brighter

Partner

8/10

Excellent

17 Jul 2017

Verified traveler

Great location

Very modern but lacking any central recharging station for electronic devices. Had to unplug lamps to charge devices in room. Also the worst cappuccino I've ever had in Italy. Truly a disgrace. Those are the only two flaws to a wonderful hotel.

10/10

Exceptional

04 Jul 2017

Verified traveler

Great stay

Enjoyed my stay at the hotel. I love the location, privacy and the room amenities. this is my second stay and I liked it better this time. Will definitely come back to the hotel.

10/10

Exceptional

03 Jul 2017

Brian

Great location

Perfect location for shopping with the wife even if you can't stand shopping. I earned some serious brownie points but ooooo my feet!!

10/10

Exceptional

30 Jun 2017

LAEEQ

The perfect room.

Whenever i requested for anything, it was delivered within five minutes . The staff are truly professional and the hotel is run very efficiently. I travel frequently and stay in luxury hotels but it was a pleasure staying at this hotel.

10/10

Exceptional

04 Jun 2017

chloe

Amazing experience!!!

Worth every penny! Room was just amazing, private amd away from everything! Friendly staff!! Cant wait to go back!!

8/10

Excellent

26 May 2017

Markus

Cool design, mediocre service

Great design! Lovely spa. Ok breakfast. Mediocre service. Asked for shoe polish and was not serviced in one hour - just by one non english speaking that couldnt say a Word about the shoes etc. The lounge place is also Nothing special. Best thing with this hotel is the location. A bit annoying with the iPad where you handle all lights and technical functions.

Partner

10/10

Exceptional

26 May 2017

Verified traveler

Best location in Milano

Excelent hotel. Great location. Best lobby in Milano

10/10

Exceptional

22 May 2017

Priscilla

Best hotel in Milano

Another excellent stay in Armani. Swift check in & we got upgraded!

Partner

10/10

Exceptional

29 Apr 2017

Juan

First Class Hotel with wonderful employees.

It was on of the best experiences we've had. ALl employees where cordial, attentive and respectful. All interested in helping us have a memorable moment. When I say all employees I mean ALL!! Wonderful experience and surely if Milan comes again inthe path we will repeat!!! Thanks!

10/10

Exceptional

15 Apr 2017

Chi Ngai A

Legendary !!!

Whist one is spoiled with all sort of \"hip\" hotel novelties around town, Armani Hotel Milan might not be everyone's cup of tea but definitely is legendary in its own right. Its gracious haute-lifestyle and attention to details in hospitality are still benchmarks for most hoteliers.

10/10

Exceptional

10 Feb 2017

Fernando

Amazing stay

I think there's no other way to put it more simply than the hotel is AMAZING!
Service was excellent, from reception to the cleaning staff. I felt welcomed the moment I stepped in.
It was my first time staying at an Armani Hotel so I was a little nervous about everything being controlled with an iPad in the Room, but it is really very very easy and user friendly.

I lived in Milan for two years, sono knew the area well and it is the perfect one to stay when in Milan.

The room was incredible, with a small hall that could be closed, coffee area and a huge beautiful bathroom.

No, it's not cheap, but if it's totally worth it. If I can I will stay there again.

10/10

Exceptional

29 Jan 2017

Milan visit

Nice hotel, very well located,

Beautiful hotel,very well located, for people who love shopping 2 minutes away from all the luxury boutiques...food at the armani hotel is excellent, their 2 star Michelin restaurent is a must to try.
Overall I would recommend the armani hotel and would go back to stay.
Thank you

8/10

Excellent

08 Jan 2017

Verified traveler

fantastic hotel in the middle of everything

Tech in the room fail but I guess that's out of the control of the people in charge but overall an AMAZING Hotel

4/10

Poor

16 Nov 2016

Ha eun

GOOD LOCATION&MORDERN Hotel

Front desk staffs were not good.
Also their water is very bad for skin
Our team 3 person including me have skin trouble.
But nice & good facilities.
That's all.

10/10

Exceptional

13 Nov 2016

Gordon

Excellent

Rooms are very comfortable and well-appointed. Gym has everything you need. Staff are charming and attentive. Food is high quality. Location is 5 mins walk from La Scala. What more could you need?

8/10

Excellent

11 Sep 2016

Verified traveler

Nice hotel

This is a nice modern hotel within a convenient location. The Nobu restaurant downstairs is good. In room dining is good but don't order their coffee.
This is my second visit to this hotel, the room quality is still good, but the service quality of the reception staff need some improve. Not feeling welcomed by this visit.
High light of this hotel is the free minibar.

10/10

Exceptional

30 Jun 2016

Mimi

Amazing hotel in a great location

We loved the bar.

Partner

8/10

Excellent

07 Jun 2016

Philip

Great 5 star hotel in very central location

Great hotel with all the trimmings of a 5 star hotel. Very central location. Staff were helpful and friendly. Allowed late checkout. But very expensive for what it is so didn't think it was value for money

10/10

Exceptional

23 May 2016

fahad

Greatest hotel in Milan, everything perfect

Partner

10/10

Exceptional

25 Jan 2016

Everything wonderful from start to finish

Nothing but raving reviews. From friendliness and attentiveness of staff to comfort and luxury of room accommodations (which exceeded our expectation) everything was perfect. Thank you for making our stay so memorable.

10/10

Exceptional

20 Jan 2016

Doron

Total Luxury

If you enjoy total luxury in a contemporary setting on a vacation, then the Armani is the hotel of choice in Milan. Great location, large rooms, impeccable staff with Armani style carefully woven into every nook and cranny. It is even possible to snag a great rate with advance planning (and a little luck). We had a fabulous experience and we will be back.

Partner

10/10

Exceptional

04 Jan 2016

Mohammed

Very good

Very good

Partner

10/10

Exceptional

04 Dec 2015

guy

Great location fabulous hotel enjoyed every minute

One of the best hotels in Milan incredible spa ...........

10/10

Exceptional

09 Nov 2015

world traveller

nice hotel in Milan

Great hotel, very trendy! The staff were very warm, friendly and attentive.
Beautiful luxurious room with upscale amenities.
The location is superb in the middle of historic district, upscale shopping and few minutes walk to La Scala, Galleria and Duomo Cathedral.

10/10

Exceptional

05 Nov 2015

Verified traveler

Excellent hotel

Very Good choice of hotel, Good design, friendly people, excellent location if you are touristing and shopping

8/10

Excellent

26 Oct 2015

sha

walking distance to centre

Smart, modern & clean hotel, close to Duomo and other central bits.
No lobby as such, you simply walk into the lifts and up to the 7th floor for the Reception etc.
Unusual lift system whereby, from your room floor, you go up to the 7th floor, walk across the reception area, get into another different lift which then takes you all the way down to the ground floor.
Lots of brown everywhere - smart and minimalistic, could do with a few more bits eg tissue boxes in the rooms. Brown does start to feel oppressive after a while.
no views from 2nd floor (where we stayed) windows either - some rooftop views from the lounge area.
restaurant was not available for guest use as was a private function going on! but can eat in lounge.
some staff very helpful - others a bit hit & miss

10/10

Exceptional

24 Oct 2015

Verified traveler

Amazing experience and will be back...

Breakfast was superb and the staff very friendly and efficient.

10/10

Exceptional

22 Oct 2015

Guillermo

Great luxury hotel in the heart of Milan

Great design, great rooms, fantastic location in the fashion heart of the city.

8/10

Excellent

11 Oct 2015

MICHAEL

Overpriced parking , room , and bar/restaurant. Better food and drinks at much better prices in nearby restaurants and bars. Great location though. Fabulous spa and gym.

Partner

10/10

Exceptional

10 Oct 2015

Jacky

Excellent hotel

Great customer service, sleek & fashion interior, and even the mini bar in the room is free including softdrinks/juice/soda water.

Partner

6/10

Pleasant

10 Oct 2015

Verified traveler

service is very slow and unprofessional

Family

10/10

Exceptional

06 Oct 2015

Verified traveler

Welcome to the amazing future!!

Amazing futuristic hotel!! The room is fantastic and the service is superb!! Best location ever for shopping in Milan!

Partner

8/10

Excellent

05 Oct 2015

Loretta

Great Hotel, but.....

I visit Milan quite regularly and usually stay at the Four Seasons or Mandarin Oriental, but this time, I wanted to try the Armani Hotel. Everything about this hotel is what I expect from a five star hotel and the fashion icon. Great location, helpful staff, decor, clean, detailed housekeeping and spacious etc... The only issue I had was my bed which had a worn out caved in mattress. I asked housekeeping to see if there was anything they could do, so they took the topper off, but the problem remained. I informed the front desk that my problem was still there and they sent a team of housekeepers to my room, but nothing could be rectified. At the end of my three nights stay, I felt very tired due to a lack of sleep and came away with a bad back as a result.

Partner