Name: Bridgewater Apartments
Address: 55 Baildon Street, Kangaroo Point, 4169, AU

10/10

Exceptional

08 Jun 2026

Dimity

Staff were amazing and the rooms are spectacular

2/10

Poor

13 May 2026

Julie

Great view and air conditioning works well but not clean and so much blue tack everywhere. The bathrooms were horror and need updating so badly - no one wanted to shower there. Whole apartment needs updating. Really not great.

Family_with_children

4/10

Poor

01 May 2026

Ross

Rooms are old need to be renovated
Carpet dirty, curtains were dirty mark all over them ,bathroom was a disgrace
Only half a roll of toiltet paper
Maybe management should be checking rooms
Grounds a lovely, lifts and hallways and entrance spotless.
Photos on web sit do not refect the room
We will not be staying at Bridgewater again

Partner

4/10

Poor

18 Mar 2026

Samuel

I've stayed here before and had no problems, however this time was somewhat different.

Air conditioning in our room didn't work and the room was very hot. I contacted the front desk about this and they said they would send someone up, but there was no change to the situation, and I heard nothing further from the staff. The front desk was also closed a fair portion of our stay over the weekend.

The room also smelt odd, there was a clumb of something weird half squashed into the carpet, and one of the beds was made with a mattress protector instead of a duvet.

The pool was very nice, however the spa and sauna were both cold.

On the otherhand, the location here is quite good, and quite easy to get to CBD/Southbank via ferries.

Friends

10/10

Exceptional

16 Mar 2026

Scott

Everything was fine, didn't use the facilities as it was a 1 night stay but I did check them out.Could easily spend a week here.

Self

10/10

Exceptional

16 Mar 2026

Callum

Good spot

Leisure Friends

10/10

Exceptional

14 Mar 2026

Peter

Great location, great management

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Lamona

Close to the river. Walkable access to riverside.

6/10

Pleasant

07 Mar 2026

Rewa

My card had no access to the gym from room 346 and couldn’t receive a card till the day we checked out on Sunday not happy.Also the ladies were very kind and approachable at the office but there English needs to be addressed as we are in an English speaking country other than that all good.

6/10

Pleasant

01 Mar 2026

Arden

The check in process could be better we waited four hours after the check in time to get access to our room. The staff werent very helpful throughout this time

Friends

6/10

Pleasant

13 Feb 2026

Judith

The apartment was like a motel room. Very small. No kitchen but a microwave in a cupboard along with dish ware, etc. No toaster. We could keep it cool with a celing fan and air conditioning. cool with a good zair conditioner

Partner

10/10

Exceptional

12 Feb 2026

Rory

Apartment was very spacious and clean. Awesome location. Staff were very helpful

Leisure Family

2/10

Poor

10 Feb 2026

Michelle

The room was in terrible condition- routine maintenance badly neglected and dirty

Leisure Partner

8/10

Excellent

29 Jan 2026

Nicola

Fixtures and fittings were a little dated. Clean and great location.

10/10

Exceptional

22 Jan 2026

M

Great location, fabulous pool… was on 10th floor with incredible views

Self

10/10

Exceptional

26 Dec 2025

Candice

The 3 bedroom apartment we had was the perfect size, had an amazing view. The inside is a little older. Only recommendation I would make would be replacing the old sagging couches and the broken bedside table lamps (in every room).

8/10

Excellent

14 Dec 2025

Caroline

The location was great for our stay. Staff were helpful.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Andy

Nice room, great location with brilliant outside space too - would certainly recommend and will return in the future.
Staff on site if you need anything which is always good

Leisure Self

8/10

Excellent

10 Dec 2025

Andrew

The appartment was more than i expected. Very clean and well maintained. The only issue i had was that the shower took an age to reach the desired temperature. But on the whole i was delighted with the facilities. The staff were all very friendly and also very help.

Self

10/10

Exceptional

01 Dec 2025

Ronald

Great location helpful friendly staff

10/10

Exceptional

30 Nov 2025

Malinda

Fantastic pool, clean and tidy apartment with nice views over the river. Overall a great location with lovely neighbourhood pubs and cafes, and convenient to the city and Southbank by ferry.

Business_and_leisure Family_with_children

2/10

Poor

22 Nov 2025

Breanna

Toilet was running when I got there. It was fixed, but the room itself was dingy. I asked for a single larger bed and instead got two twins despite being told that it would be one when it was requested ahead of time. I couldn’t stay because there also wasn’t laundry at all. Not actually an apartment unit that you’re renting as advertised in this listing. Zero noise cancelling in the room and could hear the highway all night despite wearing earplugs. Pillows were also stained. For these reasons, I had to leave after only one night, but accidentally left my charger and adapter, none of which were able to be recovered despite continuous efforts and going back the next day after realizing my mistake. Staff had stolen it and never emailed me back about it.

Leisure Self

8/10

Excellent

03 Nov 2025

Grant

Staff were nice. The apartment is showing its age. But was clean and tidy.
The bedroom get very hot due to only have air conditioning in the lounge area.
Maybe if the window were tinted this would help considerably.the pool area is ideal with kids.
Location is handy to town and places to eat.
Jacques patisserie is a must but go early to avoid the rush. And for a awesome coffee 3 birds is a must.

Friends_and_family Family

10/10

Exceptional

28 Oct 2025

Martin

absolutely lovely staff. Great location and a very nice unit

Partner

8/10

Excellent

26 Oct 2025

Samantha

The view from our room was excellent. Comfy beds and clean rooms. The property is very much in need of some updating as the rooms are quite dated.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Lynne

Very nice clean property in a great location. Enjoyed the wildlife in the morning(kangaroos). Hot air balloons flew right over the property as the sun rose. Beautiful!

Leisure Partner

10/10

Exceptional

22 Oct 2025

Bernadette

River views were fantastic. Great pool and great location.

Leisure Partner

8/10

Excellent

06 Oct 2025

Glennis

Great location near to city, transport, and dinning options. Only issue I had was I booked for 3 ppl...2 adults and 15yr old, studio is not big enough for 3 to be comfortable. Hotel states child is free but you have to pay for a roll away bed, so in essence child is not free and that should change in their booking facility

Leisure Family

10/10

Exceptional

22 Sep 2025

Matt

The management team are so lovely and looked after us over our stay. Very appreciative and the location is just magic

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2025

Kim

Excellent location, Restaurants and convenience stores nearby and an easy walk to the city center about 1.5km via the pedestrian bridge The unit was a bit dated and well used but it was well maintained and clean with the exception of the washing machine that had not been cleaned and was mouldy around the door.

Friends_and_family Friends

10/10

Exceptional

08 Sep 2025

David

The view was spectacular and close to downtown via walking bridge . 20 min walk to Queen st mall. 2 bdrm s bathrooms, fuĺl kitchen with cutlery and utensils. Deck overlooking Story Bridge and downtown. Never tried the pool 2 flat screen tvssecure underground parking 15.00/night. Several restaurants 5min or less away.

Leisure Family

8/10

Excellent

07 Sep 2025

G J

Great location and views from higher floors

Location is great for walking along river and leafy streets. local cafes and shops nearby.Easy access to CBD by new walk bridge or Holman St ferry. Ferry fares are 50c.
Had some initial issue with booking as we had paid higher price for River view room but was put in a 1st unit overlooking road. Raised the issue with staff and we moved the following day to a much better quality high level unit with balcony city/river views. Staff were helpful in accepting and fixing issue.

Partner

4/10

Poor

04 Sep 2025

Allen

The people on reception are non-communicative and not friendly.
The apartment was in poor condition. The toilet needs to be scrubbed.

Business_and_leisure Partner

2/10

Poor

02 Sep 2025

JOEL

Previous tenants trash was full in the kitchen bin along with dead fruit flys stuck to a container. Both airconditioning units were mouldy on the inside and had stickers from a service stating that the next service was due December of 2022. The overhead ceiling fan was caked with dust that can only accumulate over a period of many years. Found these issues late at night and management was only open to refund $50 and our extra $15 parking fee the next day. Judging by the ratings this place gets i am sure this room was an outlier but apparently this is a new owner/management team and they have been taken for a ride by the current cleaning manager because short term sloppy work like trash not taken out is one thing but long term hygiene issues is inexcusable as it takes years to happen and neglect. Having a score above 8 sounds pretty good for this place so i would assume most rooms are shipshape but this was certainly a surprise and something to look out for.

Leisure Partner

10/10

Exceptional

29 Aug 2025

Andrew

Staff were great.
Pool and spa are wonderful

Leisure Family_with_children

8/10

Excellent

29 Aug 2025

Kathleen

Great location. Appartment was bigger than I expected. It was dated and in need of a refurb but very clean and comfortable. It had everything you need to self cater if you don’t want to eat out. I thought it was great value for money. Just check which floor you are on when you collect your keys. Your room no is not a good indication. We had trouble finding our room because I hadn’t paid attention.

Partner

6/10

Pleasant

28 Aug 2025

Georgina

Location is great . Late check ins need to be done better . Nice big apartment Could do with a deep clean .. windows,sills,blinds etc

Leisure Partner

10/10

Exceptional

24 Aug 2025

Benjamin

Best studio apartment ive stayed in with plenty of space and everything i needed inside. Will definitely recommend Bridgewater. Also walking distance to city.

Self

10/10

Exceptional

12 Aug 2025

Zen

The atmosphere is great I stayed in a one bedroom apartment and the balcony was awesome definitely request to be on a high floor only thing I didn’t like was the 2 apartments sharing that first security door and thin walls

2/10

Poor

11 Aug 2025

Verified traveler

Awfully unclean, dingy, mouldy and falling apart

The entire place was falling to bits. The room had plastic covering the bathroom finishings, black mould in the room and bathroom, the 'balcony' was so dingey and the air conditioning unit was unusable due to the loud rattling it caused in the room.

My partner forced us to book another place at midnight just so we could use a shower that didn't look like it would give us tinea.

Partner

8/10

Excellent

09 Aug 2025

Eleanor

Great location, unit very knocked around, 2x leather sofas that are ready for the dump

6/10

Pleasant

08 Aug 2025

Ritesh

Hi I love coming to this apartment, but at the same time the property needs a renovation and updating of all key areas. Bathroom and kitchen being the key.

Business

10/10

Exceptional

06 Aug 2025

Rishikesh Suresh

Most picturesque place in Brisbane.

The stay at this property was amazing. It situated at the most beautiful part of Brisbane, just next to the majestic Story Bridge and riverfront close by. Easy access to multiple restaurants, artisan French bakery, bus stop for city, riverboats. Ask for bridge facing higher floor to live like you are in dream seeing cityscape and the story bridge in front. The place feels expensive but book in advance to get competitive rates. Staff is kind and helpful.

Friends_and_family Family

6/10

Pleasant

14 Jul 2025

Verified traveler

Dated Apartment and Disorganized Management

Had to call for after hours check-in, but they waited until I was standing outside in the cold with 7 people waiting to ask for a copy of ID and credit card instead of the first time I called. Pictures showed water views, but we got a view of the street and buildings, so bait and switch. Decor is dated and the tile grout was dirty in the bathroom. Street was noisy at night.

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Mark

Excellent location and service

6/10

Pleasant

06 Jul 2025

John

The property was close to public transport and tourist attractions.
The wifi was not working when we checked in. On request, it was connected on the 3rd day, but no connection to the television for the duration of the stay.
Apartment was not cleaned except on request on the 5th and 12th days.
The receptionist spent a lot of time on a on a phone call while checking us in. We thought it was unprofessional and rude.

Leisure Partner

6/10

Pleasant

01 Jul 2025

Natalie

Good location, close to key sights and transport.
Staff were polite and check-in was easy.
Studio apartment was a good size and had the essentials.
Photos looked more modern than the actual room – could use a refurb to match expectations, some furnishings felt worn or dated.

Leisure Self

2/10

Poor

29 Jun 2025

Chloe

I do not recommend

Very unorganised place, the car park is so confusing, the spa etc was not on level b1 and 2

Self

2/10

Poor

28 Jun 2025

Shane

A terrible experience. The apartments said I’d have a queen bed, said they had wifi, cable TV and ChromeCast options. But I was given two singles, they had no wifi, no cable or chromecast. I chose the apartments because of the amenities so extremely disappointing. Was then told they’d refund me the remaining nights if I cancelled - which I did - and they then refused my refund three days later. A very poor experience.

Leisure Self

6/10

Pleasant

26 Jun 2025

Victoria

Room was noisy from the story bridge traffic and furniture in room was poorly maintained

Business Self

6/10

Pleasant

19 Jun 2025

Arwel

A nice location and the pool arra was really good, but the room was well past its used by date.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Neil

The studio apartment I stayed in was newly renovated & well appointed. Great location & close to everywhere in Brisbane.

Leisure Self

6/10

Pleasant

16 Jun 2025

glenn

This is a very average hotel. My room was clearn, but I think it had not seen any maintenance since the 90s. Add to that there was no internet available, and when I asked the front desk why they jsut seid there were problems and it wouldn't be avaialble for our three day stay. No sorry, no offer of discount. That's what you get at hte bottom of the market I guess.

Leisure Partner

10/10

Exceptional

13 Jun 2025

Jennifer Louise

I alwqys stay at the Bridgewater, beautiful location and great prices, has everythinv you need to kick back or enjoy time with family and friends. Walking distace to city, beautiful walk along the river, the lagoon, gym, staff, PERFECT HOLIDAY DESTRINATION!!!! I WOULDNT STAY ANYWHERE ELSE

Leisure Family_with_children

10/10

Exceptional

09 Jun 2025

Steve

The team was able to send me to a good place to stay, and I was close to many places to eat well.

Leisure Self

8/10

Excellent

29 May 2025

Susie

All up was a very convenient and pleasant stay - the only issue which was very minor was the traffic noise and amount of light that made it through the shutters / screens

Business Self

10/10

Exceptional

28 May 2025

Shannon

Enjoyed my stay! Great location with everything you need close by.

Leisure Family

10/10

Exceptional

25 May 2025

Sarah

Staff were friendly and helpful, cool place for families and had everything we needed, 20min walk over the bridge to the city centre, allocated carpark, we had a lovely stay

Leisure Partner

10/10

Exceptional

01 May 2025

CHAO

Very good view of the bridge and the river.

Leisure Family

4/10

Poor

26 Apr 2025

Verified traveler

It was impossible to sleep well in the main bedroom. The blind needed for the patio doors out to the balcolny had been ripped off. Every morning we were woken to the blinding sunlight streaming in. We discovered on the first night it was because the aircon was broken. It dripped when we turned it on - it's why the blind had been taken down. So it was also boiling hot with the sun streaming in all day from sunrise. In particular, we were disappointed that as soon as the Easter holiday ended someone came up to attend to it first thing. Which means they already knew there was a problem before we arrived, and still gave us the apartment anyway. We could have been re-assigned, and if not, at least informed or offered a discount.

Friends_and_family Family

2/10

Poor

10 Apr 2025

Donna

This is the worst accommodation experience we have ever had.

8/10

Excellent

07 Apr 2025

Neta

Thank you very much. Lovely handy accommodation.

Leisure Self

6/10

Pleasant

28 Mar 2025

Damian

Check in experience was poor. Demanded a bond which was a surprise. Room was dated and not worth the money. Pool was excellent though. A bit disappointed for the price.

Business Self

10/10

Exceptional

28 Mar 2025

Kerri

Lovely welcome on arrival Our Apartment was spacious comfortable and clean View across City is truly amazing Dining shops grocery nearby Just lovely walking around the area of Kangaroo Point Really nice Pool Spa Gym, Transport is nearby bus and ferry Parking is undercover at cost Absolutely loved our stay here Would totally recommend

Leisure Friends

8/10

Excellent

19 Mar 2025

Alan

At first we where in a studio next to Storey Bridge ask management for a move due to noise from Bridge . Then was give an apartment over looking river. excellent.

Leisure Partner

8/10

Excellent

17 Mar 2025

Helen

Appearances may deceive

Bridgewater is well located with restaurants close by. The CBD is also walkable distance. The outside of the building plus the lifts and common areas ( hallways/ lobby) were 4 star standard and very clean, however, the unit I booked desperately needs renovation and I would only rate it 3 stars. While the unit was spacious with comfortable furnishings the carpet needs replacing as do the kitchen cabinets and cupboards throughout. The windows were dirty although this may have been due to TC Alfred affecting the cleaning schedule.

Partner

10/10

Exceptional

23 Feb 2025

Eleanor

Great location, roomy apartment. Disappointed to have to pay extra for parking- should just be included in the nightly rate.

Leisure Family

10/10

Exceptional

23 Feb 2025

Aimee

Awesome sized apartment with onsite parking. We attended a concert at the Riverstage and it was walkable from the accommodation via the new pedestrian bridge.

Leisure Family

10/10

Exceptional

07 Feb 2025

Junior

Would love to stay here again. The view from the apartment was amazing n beautiful, all facilities you need, gym, pool, sauna n the surrounding area where you can choose wherever u like to dine in, n the people.

Leisure Family

10/10

Exceptional

07 Feb 2025

Paul

Most relaxing & good meals at the local.

Leisure Family

10/10

Exceptional

23 Jan 2025

Verified traveler

Pool is amazing. Staff went above and beyond for check in and our room had a absolutely amazing view.
We will tell all our friends heading to Brisbane

Friends_and_family Family

4/10

Poor

20 Jan 2025

Verified traveler

Disappointing, would not stay again.

Very disappointing stay and experience. Run down building with lots maintenance needed and terrible communication from off site management.

Friends_and_family Family

10/10

Exceptional

09 Jan 2025

Pania

The room was totally refurbished, it had a fantastic view. We could still smell the new carpet, the kitchen was equipped and washer and dryer for clothes. The room was quiet amd the pool awesome to swim in. The staff accommodated us with complimentry parking. Close to the river and catching the city cat. I would definitely stay here again in Kangaroo point and at this accommodation.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Jacqueline

Had a wonderful stay coming from Sydney family lives in Brisbane enhoyed our 8 nights stay with children will be back !

Leisure Family_with_children

10/10

Exceptional

30 Dec 2024

Adrianne

It is a wonderful apartment to stay at. Everything was excellent. Thank you to all the staff that we interacted with.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2024

Jim Aaron

Had a pub next door and other food place was good for my short stay

Leisure Self

8/10

Excellent

20 Dec 2024

Calum

Great apartment close to a pub and with gabba and city walkable

Leisure Family_with_children

6/10

Pleasant

16 Dec 2024

Joe

Poor Service

Mattress was saggy & uncomfortable . We stayed 7 nights & not once was our room made . Towles were never replaced, toilet paper & soap not replenished. We were busy during most days & the service counter was always closed when we were there .

Partner

10/10

Exceptional

07 Dec 2024

Ronchelle

Friendly staff, easy check in. Comfortable quiet room with relaxing views of the river. Easy transport into the city.

Leisure Friends

6/10

Pleasant

26 Nov 2024

Jeremy

2 Night weekend stay

Bridgewater apartments is in a great location for easy access to the city, and has a very nice pool.
The apartment we had was quite tired, and in need of a good clean. There was lots of dust behind the bedside tables, hair on the bathroom floor, and the grout in the shower needs to be redone as it is very discoloured by Mould.
Commnication is average, I phoned as per instructions to advice o0f a late check out, i was told that they were very busy and that they would call back tomorrow to provide instructions, they never did.
Due to afterhours check in, they charged my credit card prior to arrival and added an additional Linen charge. When I questioned it at check in with the afterhours attendant, he said that earlier management must have made a mistake, and refunded it - I am sure they thought they could get away with an additional charge as I wasn't there is person to pay!
I went to use the BBQ area to cook breakfast on our last morning, however it was locked and there is a $ charge for gas if you can get in.

Partner

8/10

Excellent

26 Nov 2024

James and Anne

Fantastic Location

The apartment is in a fantastic location. Close to ferries, eateries, convenience stores, bottle shop.

Our apartment was comfortable, but a bit dated and in need of some TLC. Nice big balcony and view of the river. Great to have the washing machine, dryer, and dishwasher.

Partner

6/10

Pleasant

20 Nov 2024

Verified traveler

Nice but not brilliant

Television only got channel 9 . The managers tried to fix it but no luck.
Room was not serviced.I had to go and ask for towels and coffee, milk suga and was handed towels at reception. No apology.

Partner

8/10

Excellent

16 Nov 2024

Catherine

Apartment was nice - bathroom a little old. Nice view across the pool area to the river. Staff all very friendly

Partner

10/10

Exceptional

15 Nov 2024

James

Management was excellent. Room was very clean, but needs updating.

Leisure Partner

10/10

Exceptional

08 Nov 2024

Alyse

Great location with great views!

Great stay with fabulous views of Story Bridge and river. Apartments could do with a Reno especially bathrooms which were quite old and mouldy. Perhaps new bedding/mattresses too. Other than that, we do recommend and will be happy to stay there again.

Friends_and_family Friends

10/10

Exceptional

13 Oct 2024

GERARD

The location of the apartments close to the Storey Bridge was great with a full range of food, drink options. The 1 bedroom apartment was spacious if a bit dated. Staff were helpful particularly on check-in with advice on local options. It was an easy walk to the free ferry. Brisbane is a lovely river city.

8/10

Excellent

10 Oct 2024

Dave

Great views of Story Bridge and river.

Leisure Family

4/10

Poor

07 Oct 2024

Jeremy

Quite out dated, AC made loud noises, dryer didnt work properly when i asked they said did you clean the filter! We had to ask for the room to be made up daily! Really badly run!

10/10

Exceptional

29 Sep 2024

Sekove

Great place for family with children. Accessible and self contained.

Business_and_leisure Family_with_children

6/10

Pleasant

21 Sep 2024

Aidan

Staff and reception were very unpleasantness and unprofessional! Very hostile and almost like speaking to q land lord you owe months of rent to.

8/10

Excellent

26 Aug 2024

Verified traveler

Friendly great accommodation excellent position
Newly renovated but needed a deep clean, they came up straight away when requested. With a vacuum and 1 cloth and spray bottle
Will be back

8/10

Excellent

24 Aug 2024

Timothy J

Nice family stay

Great location and property facilities. Amazing view near ferries, short walk to Storey Bridge etc. Apartment was clean but would benefit from some updating, newer kitchen ware etc.

Friends_and_family Family

10/10

Exceptional

03 Aug 2024

Leita

Kitchen and bathroom quite damaged and rundown

Leisure Family

10/10

Exceptional

14 Jul 2024

Sally

Spacious, clean and comfortable apartment with lovely river views. Will stay again.

Business Family

6/10

Pleasant

06 Jul 2024

Margaret

Coffee sachets..looked like they were 10 years old. Teabags looked the same.
Maybe offer a few herbal teas as well as black?
Please, cant you update to a coffee machine and leave 3 or 4 capsules??? At least 2 or 3 coffee bags.

Leisure Self

10/10

Exceptional

30 Jun 2024

Erica

Great location and big room. Walked from the hotel to the gabba for an event. Great views to the city & the bridge but there is traffic noise throughout the night which is to be expected given the location.

Leisure Family

8/10

Excellent

18 Jun 2024

Rodney

Apartment hadn't been cleaned before we checked in but once we notified them they had someone come up and clean it straight away. Unit was good for the money but needing a facelift place is starting to show it's age but close to everything and would stay again.

Business_and_leisure Partner

6/10

Pleasant

15 Jun 2024

Alexandra

I have stayed here a few times in the one bedroom units and they are each very different. The refurbished ones are lovely. The older units are not as nice, have limited storage for longer stays and are generally not as comfortable. Also units could be cleaned better, I have noticed dust on more than one occasion on bedside tables etc.

Business_and_leisure Self

10/10

Exceptional

09 Jun 2024

Tracey

Amazing

Friends_and_family Family

10/10

Exceptional

08 Jun 2024

Henry

Prompt checkin and reservation