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Crystalbrook Vincent

Brisbane - QLD · Australia

5 Boundary Street, Brisbane Qld 4000, 5View location

9.2/10Excellent804 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood10.0/1010.0
Amenities9.2/109.2
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  • Business hotels
  • Hotels with charm
  • Sustainability certification
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crystalbrook Vincent

Brave, bold and bursting with energy, Crystalbrook Vincent (formerly The Fantauzzo) is locally integrated with an environmentally conscious #ResponsibleLuxury philosophy.

Embrace a lively extravaganza of dynamic designs and sustainable amenities, over 500 prints by acclaimed Australian artist Vincent Fantauzzo, radical entertainment, events and dining experiences - all with a modern sophistication about it.

Read more about this hotelShow less

With a stay at Crystalbrook Vincent in Brisbane (Brisbane Central Business District), you'll be steps from Howard Smith Wharves and a 3-minute drive from Brisbane Showgrounds. This luxury hotel is 1.3 mi (2 km) from Roma Street Parkland and 1.4 mi (2.3 km) from Royal Brisbane & Women's Hospital.

Make yourself at home in one of the 166 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply EarthCheck LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • Pool access available from 6:00 AM to 9:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 21 to 39 for adults, and AUD 12 to 14 for children
    • Secured self parking fee: AUD 50 per night (in/out privileges)
    • Rollaway bed fee: AUD 70.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Howard Smith Wharves 0.1 km / 0.1 mi
Brisbane River Walk 0.4 km / 0.3 mi
Story Bridge 0.5 km / 0.3 mi
Chinatown Mall 0.6 km / 0.4 mi
Fortitude Music Hall 0.7 km / 0.5 mi
Brunswick Street Mall 0.7 km / 0.5 mi
James Street 0.9 km / 0.5 mi
Waterfront Brisbane 0.9 km / 0.6 mi
Queen Street Mall 1.2 km / 0.7 mi
Brisbane City Hall 1.4 km / 0.9 mi
Brisbane Private Hospital 1.4 km / 0.9 mi
Museum of Brisbane 1.5 km / 0.9 mi
1000 Ann Shopping Center 1.5 km / 0.9 mi
City Hall Clock Tower 1.5 km / 0.9 mi
Brisbane City Botanic Gardens 1.5 km / 0.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 166
  • Number of floors (main building): 6
  • Accessible rooms: 8
  • Connecting rooms
  • hotel
  • American ExpressExtra charge
  • MasterCardExtra charge
  • VisaExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
Show 33 more facilities & services
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Bicycle hire service
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Electric kettle
  • Bikes available
  • Towels and bed linen
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Rooftop bar: 1Extra charge
  • Conference room
  • Meeting room
  • Audio-visual equipment rentalExtra charge
  • EarthCheck Certified
  • À la carte dinnerExtra charge
  • Breakfast and lunchExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Single-Use Plastic Free
  • Cash Free
  • Sustainable building
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Crystalbrook Vincent

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 29 m²ROO.ST
    Room STANDARDPhoto unavailable9 photos

    Crystalbrook Vincent

    Room STANDARD

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • TV
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONY WITH VIEWSRoom • WITH BALCONY WITH VIEWS • 1 Bedroom • 49 m²ROO.BL-WV
    Room WITH BALCONY WITH VIEWSPhoto unavailable9 photos

    Crystalbrook Vincent

    Room WITH BALCONY WITH VIEWS

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL-WV

    Room amenities

    • TV
    • Hairdryer
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Dining Area
    • Electric Kettle: 1
    • Shower: 1
    • Bathroom: 1
    • Safe
    • Balcony
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM PROMOFAMILY ROOM • PROMOFAM.PR

    Photos are not available for this room type.

    Crystalbrook Vincent

    FAMILY ROOM PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEWROO.RV
    Room RIVER VIEWPhoto unavailable7 photos

    Crystalbrook Vincent

    Room RIVER VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV

    Room amenities

    • Cable TV
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Room size (sqm)
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Tea and coffee making facilities
    • Mini fridge
    • TV

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Crystalbrook Vincent

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 38 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable7 photos

    Crystalbrook Vincent

    DOUBLE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Toiletries
    • Bathrobes

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RIVER VIEWRoom • RIVER VIEW • 1 Bedroom • 49 m²ROO.RV-1
    Room RIVER VIEWPhoto unavailable7 photos

    Crystalbrook Vincent

    Room RIVER VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RV-1

    Room amenities

    • Electric Kettle: 1
    • Safe
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Minibar
    • Individually adjustable heating
    • Shower: 1
    • Bathrobes
    • Desk
    • Toiletries
    • Alarm clock
    • Wake-up service
    • Individually adjustable air conditioning
    • Wi-fi
    • TV
    • Hairdryer
    • Bathroom: 1
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 29 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable5 photos

    Crystalbrook Vincent

    DOUBLE KING SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    29 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Smoke detector
    • Housekeeping
    • Electric Kettle: 1
    • Shower
    • Bathroom: 1
    • Wi-fi
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • TV
    • Hairdryer
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Crystalbrook Vincent

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO RIVER VIEWSTUDIO • RIVER VIEWSTU.RV

    Photos are not available for this room type.

    Crystalbrook Vincent

    STUDIO RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Crystalbrook Vincent

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Crystalbrook Vincent

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room PROMORoom • PROMOROO.PR

    Photos are not available for this room type.

    Crystalbrook Vincent

    Room PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Crystalbrook Vincent

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Crystalbrook Vincent

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Crystalbrook Vincent

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMS • 1 Bedroom • 46 m²FAM.B2
    FAMILY ROOM TWO BEDROOMSPhoto unavailable5 photos

    Crystalbrook Vincent

    FAMILY ROOM TWO BEDROOMS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Room amenities

    • Housekeeping
    • TV
    • Electric Kettle: 1
    • Mini fridge
    • Bathroom: 1
    • Bathrobes
    • Tea and coffee making facilities
    • Individually adjustable heating
    • Ironing set
    • Safe
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Toiletries
    • Desk
    • Individually adjustable air conditioning
    • Hairdryer
    • Shower
    • Slippers
    • Cable TV
    • Smoke detector

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crystalbrook Vincent

9.2
Excellent
804 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
10.0 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
23 Jul 2026
david
great position , unusual hotel would stay again
10/10
Exceptional
09 Jun 2026
Kathryn
Friendly welcome, Comfortable hotel with excellent river views and in an excellent location - walk easily to anywhere in CBD, catch the river cat or only 10 mins to Fortitude Valley or Central Sations. Second time staying at the hotel & will be my first choice next visit. Many thanks to all at CV.
Friends
10/10
Exceptional
27 May 2026
MARY
Great location near the river and ferry. Lots of nice restaurants a short walk away. It was worth paying the extra for a river view. Really nice breakfast and lovely staff. Highly recommend this hotel
Partner
10/10
Exceptional
25 May 2026
Michael
The hotels location is excellent. A short riverside walk to the cbd. Or you can take the ferry to go further afield. The rooms are modern and quiet. Breakfast is lovely, but it can get busy. A 30 second walk to some great restaurants and bars
Partner
10/10
Exceptional
14 May 2026
Brian
Best location
Self
10/10
Exceptional
29 Apr 2026
Jeanette
Loved my room set above the promenade and under the Storey Bridge. Could view the lights in the buildings along the river. The room was spacious and well appointed. The location is fabulous as there are an abundance of fabulous restaurants and bars within minutes and even as well as Fortitude Valley just a short stroll away.
Self
10/10
Exceptional
11 Apr 2026
rohan
Great hotel
Partner
10/10
Exceptional
07 Apr 2026
Andrew
Pool was amazing and overall location and views were well worth every dollar spent. Was very reasonably priced as well.
Partner
10/10
Exceptional
25 Mar 2026
Peter
Friendly staff. Exceptional rooms.
Self
10/10
Exceptional
16 Mar 2026
Patrizia
Fabulous
Partner
10/10
Exceptional
11 Mar 2026
Michele
A superb location right on the river under Story Bridge. Surrounded by good restaurants and cocktail bars and only 10 - 15 minutes into the Central business district and shops.
The decor of artwork and lifesize photography is stunning.
Partner
10/10
Exceptional
09 Mar 2026
Jose
The whole experience was perfect.
Partner
8/10
Excellent
09 Mar 2026
Elizabeth
Nice hotel overall – clean, stylish and well located, with friendly staff. Nothing wrong with the stay, but for a 4.5 star property we expected a bit more. There wasn’t really a comfortable space in the lobby to sit and work on a laptop, and some basic amenities like a shower cap weren’t provided. Small details, but things you’d normally expect at this level. Glad we didn’t pay full price as I may have felt disappointed if we had.
Partner
10/10
Exceptional
06 Mar 2026
Sonia
Stunning room, great facilities & excellent location.
Partner
10/10
Exceptional
04 Mar 2026
Sam
Always a nice property to stay in. Staff are great!

Good restaurants nearby.
10/10
Exceptional
26 Feb 2026
Rohan
Great location.
10/10
Exceptional
22 Feb 2026
Louise
I loved everything about this establishment the staff the amenities the room rooftop bar pool. I could go on and on
10/10
Exceptional
18 Feb 2026
Adele
Fantastic location, great room.
8/10
Excellent
14 Feb 2026
Brian
The room was clean tidy, the staff were courteous and helpful.
Leisure Partner
10/10
Exceptional
09 Feb 2026
lucile
Everything was absolutely perfect! The staff was lovely and very helpful, the room was great, the food on the rooftop bar was excellent. We will be back!
Partner
10/10
Exceptional
30 Jan 2026
Kim
Location- perfect! This place is amazing. Friendly staff. Great room. Spacious with awesome views. Comfortable bed. Bathroom great. Pool was lovely with a magnificent view over the city and river.
10/10
Exceptional
24 Jan 2026
Kylie
Staff were amazing at this hotel! The room was beautiful the bed comfy and the shower wonderful. Great location, zero complaints.
Leisure Friends
10/10
Exceptional
12 Jan 2026
Hilary
Room was lovely and big with a great view! Pool was a highlight. Get in early to find a lounge! 3 staff were lovely - Dutch, Colombian and Chilean! The three of them went out of their way to help, and made the stay really lovely. The same cant be said for the Australian front desk staff who needs a lesson in being friendly. The area is wonderful; i had the best time walking around, along the river, and enjoying the restaurants at HSW.
Self
10/10
Exceptional
05 Jan 2026
Alexandra
Clean room, reception had lovely smell. Food was lovely x great stay
10/10
Exceptional
31 Dec 2025
Georgia
Great stay, nice location
Partner
10/10
Exceptional
28 Dec 2025
Fleur
Great stocked bar. Lovely spacious room. Excellent service. A bit loud at night but great location
10/10
Exceptional
27 Dec 2025
Shannon
I’m a frequent traveller and this is the best service I’ve had in a long time! I travelled alone with my 1 year old and the staff were so kind and accommodating. The room and pool were perfect. We were only supposed to stay one night but extended our stay as we didn’t want to leave. We will be back for sure!
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Sian
Amazing room and view (river). Staff were super friendly and helpful. In room dining options fantastic. Excellent choice for our staycation.
Leisure Family
10/10
Exceptional
23 Dec 2025
Andrea
Clean quiet room comfy bed and great included breakfast
6/10
Pleasant
16 Dec 2025
Sarah
Near restauarants and City Cat ferry stops. Easy boardwalk stroll to the city centre. The room was nice, river view room was worth it. Lighting was a bit dark.

Most annoyingly the pool bar was closed on Monday and Tuesday which was a big reason why I chose the hotel! Really frustrating.
Leisure Friends
4/10
Poor
14 Dec 2025
Ellie
Not worth the money. The pool can only comfortably fit about 8 people. We couldn’t use the pool in the afternoon and couldn’t order a coffee to our room in the afternoon. It’s ok but definitely nothing luxurious about this property
4/10
Poor
07 Dec 2025
Darren
We stayed 2 nights and were put in a wheelchair room . we were told it was a bigger room but werw not told the room facilities were not the same as what we has booked . Super noisy as well Saturday night with rooftop bar patrons using lifts till late in the night
Leisure Partner
10/10
Exceptional
07 Dec 2025
Ryan
Felt like that corner room is the best view in Brisbane.
Leisure Partner
4/10
Poor
26 Nov 2025
Elisabeth
Staff member did not activate fob so had to make multiple trips to reception to get fixed. Staff member then checked me into the wrong room and I walked into another persons room. Massive breach of privacy.
Leisure Partner
10/10
Exceptional
24 Nov 2025
Raymond
Rory was great. The hotel was great and location was amazing.
10/10
Exceptional
23 Nov 2025
Nate
Awesome room with view, great location and rooftop bar and pool we're superb absolutely faultless 10/10
Business_and_leisure Partner
8/10
Excellent
17 Nov 2025
Maddy
Good views
Friends
10/10
Exceptional
13 Nov 2025
Su
Fabulous hotel in a great location with very friendly staff. Would definitely recommend - room had everything we needed and was very comfortable. Staff could not have been more helpful.
Partner
10/10
Exceptional
10 Nov 2025
Melinda
Great location, amazing views of the city
Leisure Friends
10/10
Exceptional
04 Nov 2025
MARIE
Extremely easy to check in & check out!!
Easy to park as well!!
Business Self
10/10
Exceptional
26 Oct 2025
Geoffrey
Great venue
Leisure Partner
10/10
Exceptional
25 Oct 2025
Maddi
Staff were so helpful when we requested an earlier check in to get ready for a function. Front desk staff could not have been nicer.

Pool is the highlight at night, although certain lifts mean you have to walk through the crowded restaurant and bar in your togs .. so wear a duster or similar.
Room was super clean and we loved that they didn't use disposable toiletries.
Leisure Friends
10/10
Exceptional
22 Oct 2025
Taryn

Beautiful hotel

Great location. Service is a bit slow at the Fiume Bar and the poo was really overcrowded. The room was so comfortable.
Partner
8/10
Excellent
21 Oct 2025
graham
As I have mentioned, my stay was very good though from a customer development point of view I could have been allowed to finish off some administrative work on my laptop without charging me for it !!

Thank you
Business Self
10/10
Exceptional
05 Oct 2025
Katherine
This hotel is a real vibe - from the rooftop pool, to the Friday afternoon happy hour at the rooftop bar. The location is primo - right behind Howard Smith Wharves where there are plenty of dining and drinking options. Also close to Fortitude Valley and CBD - both in walking distance.

The only thing I didn’t like was not enough lighting in the bathroom for makeup application. It’s very annoying when bathrooms are designed for form over function.
Leisure Partner
10/10
Exceptional
25 Sep 2025
Adam
Have stayed there a number times - great location.
10/10
Exceptional
21 Sep 2025
Shayne

One of Brisbane's Best

Loved the location! It was great to be at HSW with lots of dining options at the door, but yet still a short walk along the river to the Eagle Street Pier and the CBD.
Our room was spacious, especially the bathroom and the bed was sooo comfortable. We loved the funky vibe of the hotel and the staff were very friendly and efficient.
We enjoyed cocktails on the rooftop bar, but the bar does need a renovation or a bit of revamping, in my opinion.
I found it interesting that the hotel promotes itself as being environmentally friendly, yet served us coffee to our room in disposable coffee cups. I did like the idea of the water filters in the hallways, however.
We didn't get to use the complementary bikes, but will do so next time.
Overall, 5/5 and we will stay again!
Partner
10/10
Exceptional
18 Sep 2025
Paul

Loved it

Outstanding will stay again
Business
6/10
Pleasant
12 Sep 2025
Michael
Was told we had breakfast included when checked in. No breakfast but super expensive. Parking expensive for a hotel guest as well! Found the staff not overly helpful either! I liked the check in lady but seems like she made the mistake of the breakfast. Everyone else was not personable.
Business_and_leisure Partner
6/10
Pleasant
09 Sep 2025
Margo
In house guest had to sit in the rain at the pool at the roof top bar was not told had to book at reception , no staff service at all
Partner
10/10
Exceptional
07 Sep 2025
Candis
Very nice and elegant. The staff was so kind and wonderful if I’m ever in the area again this is a no-brainer booking!
Leisure Self
8/10
Excellent
04 Sep 2025
Helen
Room was great size but lighting not sufficient
Leisure Partner
10/10
Exceptional
24 Aug 2025
Michael
Great location and room was fantastically
10/10
Exceptional
27 Jul 2025
Ayonava
Great location near Brisbane River
Leisure Partner
8/10
Excellent
09 Jul 2025
Kerry
.
10/10
Exceptional
03 Jul 2025
Anders
Great location and amazing views! Super friendly reception staff ( Charlie )
Partner
10/10
Exceptional
16 Jun 2025
Steph
Excellent stay - could not fault
Leisure Partner
10/10
Exceptional
15 Jun 2025
Rebekah
Beautiful services, beautiful rooms and great atmosphere.
Self
10/10
Exceptional
15 Jun 2025
Natalie
A really cool vibe surrounded by an amazing selection of bars and restaurants.
Leisure Family
8/10
Excellent
15 Jun 2025
Richard
Everything was great except there could be better lighting in the bathroom and perhaps a shaving mirror
Business_and_leisure Self
10/10
Exceptional
15 Jun 2025
Jonathan
Clean, modern and artsy
Leisure Partner
10/10
Exceptional
14 Jun 2025
Moana
Beautiful location in the heart of HSW. Would definitely stay again. Staff were so helpful and accommodating.
Partner
10/10
Exceptional
12 Jun 2025
Victoria
Easy access to River boardwalk
Business Self
10/10
Exceptional
07 Jun 2025
Jennifer
Staff were amazing and hotel was beautiful and clean
Leisure Partner
10/10
Exceptional
04 Jun 2025
Dr. Anthony
Very stylish art hotel with super helpful staff.
10/10
Exceptional
01 Jun 2025
Andrew
A great location and amazing rooms. Staff were very helpful and we will be back.
Business
10/10
Exceptional
25 May 2025
Lauren
Fabulous location. Beautiful big rooms. Wouldn’t stay anywhere else
Friends_and_family Friends
10/10
Exceptional
23 May 2025
Kate
Loved the art deco theme
Leisure Partner
10/10
Exceptional
23 May 2025
Carissa
Great location and rooms are clean and
8/10
Excellent
19 May 2025
Heidi

Soft bed

Beds are a bit too soft, I won't be able to stay for longer than one night; otherwise everything was very good.
Friends_and_family Friends
10/10
Exceptional
16 May 2025
Darren
Great property we will return
10/10
Exceptional
15 May 2025
Stefanie
Stayed for a special occasion and staff kindly looked after us. Super quiet room even though we faced Felons directly and there was a busy event on. Small pool but quiet when we went, great view!
Leisure Partner
10/10
Exceptional
14 May 2025
Neil
We loved it and will definitely be back.
Leisure Partner
10/10
Exceptional
09 May 2025
Peter
Great hotel
Friends_and_family Friends
10/10
Exceptional
04 May 2025
TETSUJI
Very good location with spectacular views of city, bridge and the river!

Friendly staff made our stay very enjoyable.
Leisure
10/10
Exceptional
28 Apr 2025
Emory
Located in a beautiful waterfront area with numerous views, shops and restaurants along a riverfront devoid of vehicles.
Leisure Family
10/10
Exceptional
25 Apr 2025
Matthew
Great location. Easy parking
10/10
Exceptional
24 Apr 2025
David
Stylish, fantastic art everywhere.Loved it
10/10
Exceptional
16 Apr 2025
Amira
Fantastic location. If you want to be left alone in glamorous digs by the river, this place is it.
They even upgraded me!
The pool is lovely. Food options to your room are amazing. Only wish you could get meals/snacks at the pool. Otherwise, simply outstanding.
Love all the art by Vincent Fantauzzo!!
Leisure Self
10/10
Exceptional
14 Apr 2025
Christina
Love the pool and view was great, different to see the story bridge from different angles.
Leisure Partner
10/10
Exceptional
14 Apr 2025
Gary
Loved pool/Fiume. Need concierge.
Leisure Family
10/10
Exceptional
14 Apr 2025
marian

Fun stay with flair

Have wanted to stay here for several years and finally managed a city getaway.
It did not disappoint. Stylish, fun and attention to detail.
Partner
8/10
Excellent
14 Apr 2025
Charli
It was a birthday stay..hoped for a nicer view and mayb rather rhan a free drink at rhe bar something more personal even a drink on a tray in my room would have been a nice touch
10/10
Exceptional
09 Apr 2025
David
Ideally located below the Story Bridge, this gem of a hotel is wonderful for a short stay in Brisbane.
We had a fantastic view of the Bridge and the City from our room and it is in easy walking distance of restaurants and the ferry stops.
The room was large; the bed extremely comfortable and the shower was fantastic although the glass screen between the bedroom and the bathroom was unusual!! There is a curtain if you want some privacy.
A great find set away from
The bustle of the city
Partner
10/10
Exceptional
06 Apr 2025
Sharon
Loved everything
Leisure Partner
10/10
Exceptional
05 Apr 2025
Johanna
A very nice hotel in a terrific location. Room was nice, spacious, and had a great view. Rooftop bar was fun. Crowd below was noisy on a Friday night. Front desk staff polite and helpful. Only trouble was with the shower - the type you can’t turn on without being under the flow of water, and we were never able to figure out how to divert flow to the hand shower. Overall a good stay though.
Leisure Partner
10/10
Exceptional
03 Apr 2025
Nicole
😉
Leisure Partner
10/10
Exceptional
01 Apr 2025
Rajee
Located in a beautiful part of Brisbane and enjoyed the lovely art at the hotel. Very stylish and great customer service.
Business_and_leisure
10/10
Exceptional
29 Mar 2025
Rob
We had a very enjoyable stay
Thank you
Leisure Partner
10/10
Exceptional
24 Mar 2025
Kylie

Great city views and location

Such a great location and wonderful hotel.
Partner
10/10
Exceptional
19 Mar 2025
Kim
While it may visually not be well seen the Crystalbrook Vincent is in a perfect location, dining options are a mere few steps out the front door and the views of the river are beautiful. The room was functionally designed and so comfortable, every area was clean and well thought out. Despite being under the bridge there was zero noise my entire stay and all staff were kind and friendly. It is a perfect nights stay for a weekend away or for appointments in the city. It will be my go to hotel now for Brisbane stays.
Business_and_leisure Self
10/10
Exceptional
15 Mar 2025
Roberta
Beautiful hotel, exceptional experience all round.
10/10
Exceptional
08 Mar 2025
Francine

Lovely overnight trip

Cool hotel in a unique location
Partner
6/10
Pleasant
06 Mar 2025
Kieran
The whole area is owned by a billionaire and setup to ensnare travellers. There is no food options whatsoever for a single traveller at the rooftop restaurant and room service is severly limited.
Business Self
10/10
Exceptional
28 Feb 2025
Nacion
Fantastic riverside property amazing views with the best restaurants at your doorstep
Leisure Self
10/10
Exceptional
20 Feb 2025
Ira

Wonderful

Wonderful in every way!
Partner
10/10
Exceptional
17 Feb 2025
Jordan

Couldn't recommend enough

We chose this hotel for our first time in Australia and couldn't have been happier with the choice. Wasn't the smoothest trip from the UK but turning up here made it worth it. Staff were excellent and nothing we asked was a problem. Both the hotel and other facilities were clean and well maintained. When we next visit Auz there will be no question about returning here.
10/10
Exceptional
13 Feb 2025
Kimberly
Beautifully designed, artsy and unique stay. I enjoyed my view of the tropical cliff outside of my room, the design and layout of it and the feeling of luxury from check in through my departure. Centrally located with lots of great eats, drinks and touristy things to do in immediate vicinity. Highly recommend, and I hope to return!
Leisure Self
10/10
Exceptional
09 Feb 2025
Renate
We loved every square cm of this hotel and enjoyed every moment. Unfortunately we were so taken up with things that we didn’t get time to really soak it in but - next time! We would like to point out that there is no electric vehicle charging in the car park which was our one and only disappointment.
6/10
Pleasant
07 Feb 2025
Charles
Poor layout in room, particularly position of TVs. Lighting inadequate. Could not reach bedside shelf from bed. Shelf should have drawers under. Shower rose holder was broken.
View of Brisbane River was fantastic.
Leisure Partner

Location & surroundings

Crystalbrook Vincent
5 Boundary Street, Brisbane Qld 4000, 5, Brisbane, Australia, Australia

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Crystalbrook Vincent

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