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Punthill Spring Hill

Brisbane - QLD · Australia

40 Astor Terrace, Spring HillView location

9.2/10Excellent2,530 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.4/109.4
Condition9.0/109.0
Location8.8/108.8
Neighborhood8.8/108.8
Value9.0/109.0
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Punthill Spring Hill

Punthill Spring Hill offers stylish and spacious accommodations on Astor Terrace in Spring Hill, just a short walk from Brisbane's CBD. Rooms feature luxurious king beds, private balconies, kitchens, workspaces, flat-screen TVs. Guests enjoy complimentary access to the open-air gymnasium and outdoor pool.

Whether for business or leisure, Punthill Spring Hill is a perfect choice, offering friendly and efficient service and spacious accommodations just on the fringe of the CBD.

Read more about this hotelShow less

Punthill Spring Hill is centrally located in Brisbane, a 4-minute walk from Brisbane Private Hospital and 8 minutes by foot from St. Andrew's War Memorial Hospital. This luxury aparthotel is 0.4 mi (0.7 km) from Queen Street Mall and 0.5 mi (0.7 km) from Roma Street Parkland.

Make yourself at home in one of the 69 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and separate sitting areas, and housekeeping is provided weekly. Featured amenities include express check-in, express check-out, and luggage storage. Planning an event in Brisbane? This aparthotel has 1130 square feet (105 square meters) of space consisting of conference space and a meeting room.

Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby Parking height restrictions apply LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: AUD 500 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving after regular check-in hours can use the call box outside for late check-in assistance and instructions on key collection.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately AUD 0 to 30 per person
    • Self parking fee: AUD 30 per night (in/out privileges)
    • Pet fee: AUD 250 per accommodation, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: AUD 9.0 per day
    • Rollaway bed fee: AUD 50 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    Filipino

    English

    Chinese (Mandarin)

    Italian

    Spanish

Nearby attractions

Brisbane Private Hospital 0.3 km / 0.2 mi
St. Andrew's War Memorial Hospital 0.7 km / 0.4 mi
Queen Street Mall 0.7 km / 0.4 mi
Brisbane City Hall 0.7 km / 0.5 mi
City Hall Clock Tower 0.8 km / 0.5 mi
King George Square 0.8 km / 0.5 mi
Museum of Brisbane 0.8 km / 0.5 mi
Roma Street Parkland 0.9 km / 0.5 mi
Waterfront Brisbane 0.9 km / 0.5 mi
North Quay 0.9 km / 0.6 mi
Howard Smith Wharves 1.1 km / 0.7 mi
Treasury Building 1.2 km / 0.7 mi
Chinatown Mall 1.2 km / 0.8 mi
Brisbane City Botanic Gardens 1.3 km / 0.8 mi
Brunswick Street Mall 1.3 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Total number of rooms: 69
  • Number of floors (main building): 10
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Entertainment Area
Show 39 more facilities & services
  • Small pets allowed (under 5 kg)Extra charge
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parkingExtra charge
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Lift access
  • Terrace
  • Bicycle storage
  • Gym
  • Luggage room
  • Toaster
  • Dining area
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linen
  • CaféExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Breakfast
  • Breakfast a la carteExtra charge
  • À la carte lunchExtra charge
  • Deposit on arrivalExtra charge
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR NON SMOKINGAPARTMENT • SUPERIOR NON SMOKINGAPT.SU-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU
    APARTMENT SUPERIORPhoto unavailable10 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen
    • Fridge
    Show all 24 amenities
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Balcony
    • Terrace
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Dishwasher
    • Room size (sqm)
    • Smoke detector
    • Toaster: 1
    • Dining Area
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT SUPERIOR

    Room photos

    10 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Room amenities

    • Ironing set
    • Bathroom
    • Shower
    • Hairdryer
    • TV
    • Kitchenette
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Carpeted floors
    • Individually adjustable air conditioning
    • Balcony
    • Terrace
    • Wi-fi
    • Wake-up service
    • Toiletries
    • Desk
    • Dishwasher
    • Room size (sqm)
    • Smoke detector
    • Toaster: 1
    • Dining Area
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 BedroomSTU.ST
    STUDIO STANDARDPhoto unavailable14 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathroom
    • Room size (sqm)
    • Wi-fi
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Kitchen
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    STUDIO STANDARD

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Bathroom
    • Room size (sqm)
    • Wi-fi
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • Kitchen
    • TV
    • Shower

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT NON SMOKINGAPARTMENT • NON SMOKINGAPT.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Punthill Spring Hill

    APARTMENT NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Punthill Spring Hill

9.2
Excellent
2,530 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.0 /10
Location
8.8 /10
Neighborhood
8.8 /10
Value
9.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
21 Jul 2026
Adam
Good hotel
10/10
Exceptional
31 May 2026
Michael
Great facilities. Great location. Highly recommend.
Family_with_children
10/10
Exceptional
19 Apr 2026
Vanessa
Lovely staff. Spacious room
Business
8/10
Excellent
12 Apr 2026
Neal
Basic but nice. Pool was a little cold.
Partner
10/10
Exceptional
12 Apr 2026
Melinda
Great staff, clean and spacious room. Loved the balcony space.
Partner
8/10
Excellent
07 Mar 2026
Richelle
Convenient location in terms of public transport and the CBD, literally a 5min walk to both. Clean room, helpful and friendly reception staff, large and comfortable room (we had 3 adults with enough space for everyone to be comfortable and not cramped). Great stay!
Friends
10/10
Exceptional
27 Feb 2026
Janette
The Punt Hill apartment was so comfortable with a clean room & kitchenette. Downstairs is a cafe which was so handy for breakfast. Parking onsite was great especially as it rained durung my stay.
Above all the gentleman at the desk in the afternoon was really helpful & very friendly.
Self
10/10
Exceptional
03 Feb 2026
tomas
All good
10/10
Exceptional
02 Feb 2026
christophe
good place, good staff, near everything
Friends_and_family Family
10/10
Exceptional
28 Jan 2026
Ken
Clean and spacious with a comfortable bed. Located close to a metro station. The staff member that checked us in was fantastic. We would definitely stay again.
Leisure Partner
10/10
Exceptional
17 Jan 2026
Terry
Very convenient location. Train & bus station is a 5 min walk. Groceries are close. Roomy studio.
Staff r very friendly and attentive. My 2nd time here. I will return.
Leisure Self
8/10
Excellent
24 Dec 2025
Patricia
Room was clean
Friends_and_family Friends
10/10
Exceptional
03 Dec 2025
Jamie
Brenda welcomed us and was lovey
Business Partner
8/10
Excellent
13 Nov 2025
Phil
Clean. It a little old. But always will stay as had a long history staying there.
Business Self
10/10
Exceptional
06 Nov 2025
Kristina
Staff were great - super helpful and nothing was too much. Good sized room and good coffee facilities. Bed could be comfier but that’s the only little thing. Very convenient location.
Self
10/10
Exceptional
02 Nov 2025
Susan
Room was lovely, staff were faantastic, very friendly. Handy having the cafe downstairs for breakfast.
Leisure
6/10
Pleasant
07 Oct 2025
Brandon
Rooms are tired and need a revamp. Hurt my hand trying to open the sliding door.
10/10
Exceptional
29 Sep 2025
Michelle
Great little room for a quick stay, serviced with fresh towels daily, quiet area, lovely staff.
Leisure Partner
6/10
Pleasant
03 Jul 2025
Luke
Stayed here for magic round! Nice big room but for what we paid, I think could find something a little bit more updated!
8/10
Excellent
25 Jun 2025
Ellie
The proximity to where we needed to be was great. Apartment was clean and spacious-[
P a a.
6/10
Pleasant
15 Jun 2025
Mikaela
Lifts need servicing- ridiculously slow speed.
Waiting for receptionist the attend front desk after
10/10
Exceptional
11 Jun 2025
Victoria
Clean, tidy and comfortable. Quality size room in convenient area
Business Self
8/10
Excellent
23 Apr 2025
DAVID THOMAS
Room was fine, building was modern, nice pool area, good spot near the city.
Leisure Family_with_children
4/10
Poor
23 Apr 2025
Terry
Room wasn’t ready.
Room rate was wrong, had to argue.
Won’t take cash.
Leisure Self
8/10
Excellent
08 Apr 2025
Verified traveler

Spacious Comfort

My recent stay at this hotel offered plenty of room to relax—with exceptionally large rooms and a convenient small kitchen that came in handy for quick meals. One practical note for future guests: our room developed an occasional odour that the staff explained was coming from the adjacent car park, so if you get a chance, ask for a room located further away from that area.

Parking is available at an extra cost through a public car park next door. We found that contacting the car park directly allowed us to purchase a multi-day pass at a fraction of what the hotel was offering.

The little touches really made a difference, including delightful artwork by school students and the use of Who Gives a Crap toilet paper, adding a unique and thoughtful detail to the overall experience. Additionally, with a variety of eating options conveniently located around the hotel, dining was never an issue.

Overall, it was a lovely stay marked by great location, friendly staff, and practical amenities—just a few tweaks and this hotel could be even better.
Friends_and_family Family
6/10
Pleasant
15 Mar 2025
Larissa
Photos used to advertise this property are very incorrect. This hotel is dated. Terrible shower water pressure. Kitchen had no glasses for drinking water and only 1 mug.
Business
8/10
Excellent
22 Feb 2025
Adam
Was good for the price. Studio room had king and single bed with good space. Receptionist was very helpful.
Business_and_leisure Family
8/10
Excellent
11 Feb 2025
Darryl

Great

I loved it and will stay again
Self
6/10
Pleasant
29 Jan 2025
Gail
Location for free Springhill loop bus was excellent.
Property is tired and not well cleaned or maintained.
Only 1 lift is problematic.
Leisure Partner
10/10
Exceptional
22 Jan 2025
Maile
Spacious rooms with kitchenette. Handy place to eat downstairs and gym just down the road. Loved the outdoor swimming pool too.
Friends_and_family Family
4/10
Poor
14 Jan 2025
MARY

I THINK THE ROOM COULD HAVE BEEN SERVICED A LOT BETTER.
Leisure Partner
4/10
Poor
05 Dec 2024
Zari
Cups and glasses were filthy. People sitting outside entrance drinking made me feel unsafe.
Also I accidently booked incorrect dates. Neither Wotif or PuntHill returned my emails or were interested in assisting.
Partner
2/10
Poor
05 Nov 2024
Radgey
Would not stay there ever - received an electric shock when I plugged my phone charger into a faulty power point.
Leisure
10/10
Exceptional
05 Nov 2024
Greg
good and clean
Business Self
4/10
Poor
30 Oct 2024
W C

Filthy toilet bowl and shower

Toilet bowl had dirty stains and I informed the front desk which he came to clean right away. The shower area was filthy with hair and mold!!! Really was disgusting. I could not shower the following day. But the aircon works. And the kitchen sink was dirty too.
Self
8/10
Excellent
23 Oct 2024
Lonneth Dorrah
Everything was good, thank you so very much.
8/10
Excellent
08 Oct 2024
Mary
Our stay was great, the room was clean and tidy, great use of communication and we will definitely be staying here again.
Partner
10/10
Exceptional
02 Oct 2024
Anna
Very helpful customer service, great location, everything you need available in room
10/10
Exceptional
27 Sep 2024
Bernie
Great location, We could walk to the bus stop
10/10
Exceptional
25 Sep 2024
Matt
Central to what we were doing
Leisure Partner
8/10
Excellent
16 Sep 2024
Leichelle
Location was an easy walk into the city, spacious room, staff very helpful
Leisure Family
10/10
Exceptional
12 Sep 2024
Peter
Great value
Leisure Self
8/10
Excellent
08 Sep 2024
Aidan Celestine
I’d recommend this hotel
Leisure Self
8/10
Excellent
21 Aug 2024
Greg
good
Business Self
10/10
Exceptional
16 Aug 2024
Neville
Really friendly and accomodating for early check-in and stored our luggage for us after we checked out.
4/10
Poor
22 Jun 2024
Joyce
It didnt seem the room was serviced properly when we booked in only one towel no tea bags no washing up detergent or tea towel only one mug had to keep asking for tea bags
Partner
8/10
Excellent
02 Jun 2024
GORDON
It was alright value for money
8/10
Excellent
25 May 2024
Verified traveler

Easy, clean and good size room.

Easy booking process and checking in/out was quick and easy as well. The room (studio apartment) was quite big, clean and tidy, there was a decent kitchenette and had quite a large balcany area. The only downside to the roo was the bathroom was very very small and the parking was very expensive for one night was $30.
Partner
8/10
Excellent
16 May 2024
Peter

Convenient, comfortable

Conveniently located, comfortable and roomy aparthotel with a pool, and a cafe and eating options nearby.
Business
8/10
Excellent
06 May 2024
Jenny
Room was spacious however missing a wardrobe. Small kitchenette was a nice bonus however housekeeping let it down, disappointing to get unwashed coffee cups out of the drawer.
Business Partner
10/10
Exceptional
21 Apr 2024
Michael
A wonderful experience from check in to check out. Friendly staff. Well appointed spacious room. Will definatly stay again.
Only had a take away coffee fron the cafe onsite, good price and very nice. Menu looked amazing but after a big night out i couldn't really eat a breakfast.
Leisure Family
10/10
Exceptional
15 Mar 2024
Gary
Clean, roomy everything worked no fuss perfect for us. Guy on the desk was cool sorry I forgot his name!
Leisure Partner
2/10
Poor
07 Mar 2024
Matthew
Severe Cleanliness Issues, Appalling Guest Treatment, Potential Health Hazard (Feces on Carpet/Bed)

This hotel is a health hazard and the management could not care less.

Initial State: The room was clearly unclean upon arrival. Food debris, used dishes, and noticeable stains indicated a lack of basic cleaning standards. A mildew smell suggested issues with the air conditioning system which would become very evident.
.
A/C Failure & Damage: The air conditioning malfunctioned on two occasions, completely soaking the bed. During one incident, I lost a valuable personal item while protecting my equipment from water damage. The object appeared to have been thrown out in the wet linens.

Dismissive Staff: When I reported these major problems, the front desk Manager offered no meaningful solutions. His dismissive attitude was shocking. I was told to look into the QLD Innkeeper's Act myself, that I wouldn’t be compensated for the night and that it was not the hotel's problem.

Unacceptable Risk: As a molecular biologist, I was alarmed by the unsanitary conditions. I personally took swab samples and my professional analyses confirmed my concerns - the presence of a variety of harmful bacteria and fungi, including those associated with fecal matter.

Constant Alarms: Smoke alarm beeped for 2.5 days before being fixed.

Based on this experience, I cannot recommend this hotel to anyone. It poses potential health risks and demonstrates a complete disregard for guest well-being.
Business Self
8/10
Excellent
02 Mar 2024
Alister
Convenient location
Leisure Self
10/10
Exceptional
26 Feb 2024
Yingfu
We made the reservation at the last minute and everything worked out perfectly. Location was great as you can walk to shopping malls and restaurants in 10-20 minutes. The staff were very w.
Leisure Partner
10/10
Exceptional
02 Feb 2024
Ben
Great spot, staff very helpful. Everything we wanted at a great price. Will definitely be staying again when in Brisbane.
Family
10/10
Exceptional
29 Jan 2024
douglass

its great.

Stopped in for a nap for the night.
for the price 10/10.
Self
8/10
Excellent
19 Jan 2024
GiGi
The Punt Hill apartments has unbelievable close proximity to the CBD Brisbane. The pool is awesome, the staff are fun and friendly. It is a word of caution though to take care at night when entering the building Re; keep keys handy as there is a public carpark next door. Other than that the rooms are lovely and the surrounding businesses Cafes, Pubs are terrific ⭐️
Business_and_leisure Partner
6/10
Pleasant
16 Jan 2024
Tony
A lot of small issues during our stay. They were helpful in sorting these out as quuckly as possible though.
Leisure
10/10
Exceptional
14 Jan 2024
ARSENIA
Front desk staff where helpful and charming.
Leisure Family
10/10
Exceptional
12 Jan 2024
Suzanne Marie
We were very happy with our stay. It was comfortable, clean and the staff were very pleasant and helpful. Tge young lady at the desk was a pleasure to speak to.
Friends_and_family Family
10/10
Exceptional
24 Dec 2023
Emma
It was a lovely property.
Leisure Friends
10/10
Exceptional
23 Dec 2023
Danilo
The property is tad older, which is especially noticeable with the slow elevator. Overall first impression is that it's clean and perfectly decent, if not overly impressive.

However, the rooms are excellent. Large little studios with a proper little kitchen, sofa, large enough TV, lovely bathrooms, good spaciousness, and overall very clean, modern, and very much satisfactory.

Furthermore, reception and all the other staff have been absolutely amazing and by themselves are worth adding an extra star to the review.
Leisure Self
10/10
Exceptional
18 Dec 2023
Yuxi
Everything has been pretty good, not the newest condition (they are about to renovate) but cleaningness is not an issue, water was hot and air conditioning was functioning well and quiet. Was not aware that parking needs to cost extra, and that it could be already fully booked, would prefer this to be clearly advertised in their details. We had to park at another carpark across the road, which was even cheaper than their own carpark.
Leisure Family
10/10
Exceptional
15 Dec 2023
Mark
Great room size for the cost. Good parking with easy access. Maybe $50 a night was a bit high but it was ok. Overall i have become a member as travel to Sydney and Melbourne and will be using if price is reasonable
Leisure Self
10/10
Exceptional
05 Dec 2023
Sarah
We had a great stay, having the kitchenette made life much easier travelling with a 9 month old. It was clean and safe for the baby the crawl around.
Leisure Family_with_children
10/10
Exceptional
18 Nov 2023
Verified traveler

Spring Hill stay

The apartment living space was spacious with very comfortable bed and couch, plus the balcony. The long desk, coffee pod machine & fridge were appreciated. No clothes hanging post-renovation?
Business
8/10
Excellent
30 Oct 2023
Verified traveler
Staff were very welcoming, room was great.

Their cafe down stairs is well ran with great meals and coffee.

Shame their was a drug dealer living in the premises with addicts in and out of the lift and building.
Business
10/10
Exceptional
20 Oct 2023
Deb
Great stay, bed very comfortable, only downside is expensive parking $30 for our 1-night stay
Leisure Partner
10/10
Exceptional
17 Oct 2023
Colleen
Extremely helpful and informative staff. Lots of humour and smiles.

Business_and_leisure Partner
8/10
Excellent
16 Oct 2023
Timothy
The room itself was nicely presented but hid some issues. The curtains were damaged and couldn't be closed fully. Likewise the balcony door. 5th floor so locking it wasn't an issue but not being able to close it meant an extra bit of street noise.
The toilet fill screached to the extent it couldn't be flushed at night withoult loosing a banshee for a full 3 minute rant.
Toiletry products were pretty good. Microwave needs a service, does a good imitation of a 1970s hairdryer.
These issues are pretty minor and easy to work around. All in all it's agreat place to stay.
Business_and_leisure Partner
10/10
Exceptional
11 Sep 2023
David
The one small lift is very slow.
No smoking on the open air balcony. ( smoker unfriendly )
Neat and tidy, nice functional kitchen space, good hot water shower.
Business_and_leisure Family
8/10
Excellent
30 Aug 2023
Kevin
Excellently located close to train station and city centre. A bit noisy with early morning traffic and tradesmen.
Leisure Partner
2/10
Poor
19 Aug 2023
Heidi
My room was not very clean and it had an awful smell. The kitchenette was very beaten up.
Business_and_leisure Self
6/10
Pleasant
25 Jul 2023
Anthony
Kitchen was a bit small to prepare any meal. Friendly and helpful staff. But when taking my payment they didn't inform me that they would be charging me for the debit card fee. Only found this out when I checked statement at home. Its hit and miss when you stay because on Friday evening other guests had a loud and raucous all night party and I couldn't complain until reception opened at 7am that morning.
Leisure Self
6/10
Pleasant
22 Jul 2023
Gabrielle
A bit average - noisy from people partying, lift tiny and slow, no spare blankets, no sharp knives, limited cutlery, confusing check-in - limited space to park so you can check-in, need clearer signage, balcony is dangerous for toddlers as the gap between railing and wall is too large, tiny bathroom and no light in the shower, staff were lovely.
Business_and_leisure Family
10/10
Exceptional
12 Jul 2023
Karina
Awesome staff who always made sure you were looked after in all aspects of the stay. Definitely will return
Business_and_leisure Friends
10/10
Exceptional
09 Jul 2023
frances
All good
10/10
Exceptional
28 Jun 2023
Dave
Really appreciated the late check in option when arrived after hours. Thank you!
Leisure Partner
10/10
Exceptional
27 Jun 2023
Gina
Great last minute booking. Great suite and great price, thanks
2/10
Poor
01 Jun 2023
Lauren
One of the Worst nights of my life!!!!!
From 10pm noisey guests on my level. Then 1am the chaos started. Drugged up, drunk and extremely noisy guests on my floor went on till 5am. Smashed doors continuously and banging I was staying alone being female I was terrified. No support felt unsafe. Scared and shaken traumatised to say the least. After hours tried to assist over the phone but took 4hrs. I finally got another room on another floor at 5.30am. I’ve never in my life been so shaken. Guy banging on my door yelling for hours. Sat in reception for 2hrs waiting for security. No one should have had to feel unsafe in any surrounding, especially one I’ve paid for. Will be taking this further. I feel so sick and can’t stop shaking.
Leisure Self
6/10
Pleasant
29 May 2023
Kyra
Old style
Business Self
8/10
Excellent
07 May 2023
Matthew
It was what we were looking for for your magic round weekend
Leisure Partner
2/10
Poor
19 Apr 2023
Philip
This was our most horrendous hotel experience in our lifetime and we travel widely. We were ushered to a room that had visible black mold on the wall where the wallpaper had been removed. The curtains were hanging off their rails and the room was shabby. We evacuated the hotel immediately. The irony is we chose the hotel on the basis of a 9.0 rating. The hallway on that floor was absolutely filthy. Unbelievable!
Leisure Partner
8/10
Excellent
16 Apr 2023
Suxia
Room has strong painting smells
Partner
8/10
Excellent
29 Mar 2023
Drewe
Nice clean and located close to city
Business_and_leisure Self
6/10
Pleasant
28 Mar 2023
Geoff and Julie
We would not stay there again.
Leisure Partner
8/10
Excellent
15 Mar 2023
tracey
Property is in a great location, rooms are well set out however the property was under renovation so the smell of acrylic paint in the hall ways and workers everywhere didn’t make for a quiet or relaxing stay
10/10
Exceptional
08 Mar 2023
David
The room was spacious and comfortable and clean
8/10
Excellent
20 Feb 2023
Sheree
Loved the very comfy king sized bed and the coffee machine with complimentary coffee pods.
Leisure Partner
2/10
Poor
04 Feb 2023
Rosie
I don’t understand how this property has such high reviews or can be allowed to use photos that are such an inaccurate reflection of what the rooms are like. The most unpleasant place I’ve ever stayed in.
Leisure Self
8/10
Excellent
29 Jan 2023
Besar
Location
Leisure Partner
10/10
Exceptional
25 Jan 2023
Anna
Will come again
Business Self
8/10
Excellent
10 Jan 2023
Lynne
A great place to stay. Good position.City easily reached. Well appointed. Staff helpful. All in all a very enjoyable stay.
Leisure Partner
8/10
Excellent
28 Dec 2022
Canace
In general, it's a pleasant stay, if only the quit and sheet were done properly, would be better.
Leisure Partner
8/10
Excellent
26 Dec 2022
Doowon
Room was so dark, but it is cheap and close to downtown.
Friends_and_family Family
6/10
Pleasant
20 Dec 2022
HOK SING

Looks quite long history

looks older than the online photos. Floor have dust, beds have stains. No room cleaning service during 3 days stay. No front desk.
6/10
Pleasant
19 Dec 2022
JORGE

Good location but don't expect much!

Really good location. Hotel is a bit old and not like the photos. I don't think its 4stars more like 3. Perhaps for a coupke of days is ok. We were there four weeks and housekeeping was not good. But if you ask for soap, towels etc they try to help. I had to ask many times so it was tiring.
Partner
6/10
Pleasant
18 Dec 2022
Anna
The reviews suggested 4.5 stars, which I cannot understand how. The place wasn’t clean, they only change your towels and sheets every 4 days, there were no towels for the pool half the time.
Leisure Family_with_children
6/10
Pleasant
08 Dec 2022
Michelle

Disappointed

Pros:
- hotel returned emails quickly
- fridge
- Microwave
- Coffee Pods
Cons:
Booked two rooms in one booking. We had to ask about the second room.
- Booked in one booking but we were separated by 6 floors. Asked to be changed to be closer and they said they were fully booked out.
- Balcony doors were very hard to open
- THE WORST: One room still had used soap and shampoo in the shower and shower had not been cleaned. We only noticed this late that night when going to use the shower (no reception at this point). Let them know in the morning and they said they would take care of it that day. We went out and enjoyed our day/night. That night again when going to shower it still had not been removed or cleaned! Went down the next morning and they again said they would do it. When we arrived back that afternoon it still had not been done, though they had been in, had replaced the towel, a coffee pod and wiped down the sink, they had not cleaned the shower or removed used items. I went down and spoke to the person on reception and he didn't know what I was talking about. A person on the cleaning staff overheard us and asked, I let her know and she said she would do it then. All that was done was the used items were removed, the shower still not cleaned!
-smell of smoke and could hear dogs in the rooms
- you could hear guest next door and their tvs
-pool deck was falling inwards and rusted step ladder
Friends_and_family Friends

Location & surroundings

Punthill Spring Hill
40 Astor Terrace, Spring Hill, Brisbane, Australia

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Punthill Spring Hill

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