Name: Abbey On Roma
Address: 160 Roma Street, Brisbane, QLD4000, AU

10/10

Exceptional

17 Jul 2026

Andrew

Clean room and well maintained property

Partner

10/10

Exceptional

02 Jul 2026

Rebecca

Always excellent at the Abbey

8/10

Excellent

17 Jun 2026

Ethan

Lovely staff will always stay here

Partner

6/10

Pleasant

16 Jun 2026

Rafael

The property is very well located - directly opposite Roma Station.
Perfect location for what I had to do while in Brisbane.
The room size, very generouns with separate lounge and cooking facilities.
However the property looks tired and in need to some attention.
The area is experiencing construction works but noice was minimal and did not impact on my stay.
Overall - pleasant and convenient

4/10

Poor

04 Jun 2026

Keiran

The bedsheets were dirty and stained, it was like this in both rooms we used. Pipes burst when trying to do dishes. Paintwork was terrible and rooms looked like there weren’t looked after very well. Rooms don’t look like the pictures!

Partner

6/10

Pleasant

28 May 2026

stephen

lets say the only place we had to write down things that need to be done by housekeeping which was 12 things the friendly staff did straight away which was great
also take note when staying its opposite a railway station that they are currently upgrading during the day and night so you can hear the noise from across the room and we were on 14th floor if car parking is required you must ask for this prior to your check in

Partner

8/10

Excellent

24 May 2026

Denise

It was so close to Roma st station and walking distance to everywhere I want to go . However was not impressed about being evacuated due to false alarm fire. On hindsight it could have been real and great-full that the maintenance is on track

Family

10/10

Exceptional

17 May 2026

Jeanette

The hotel is i little dated now but very conventional for walking to venue & city with ample cafes in the surrounding area.
Could do with a major clean.

Partner

10/10

Exceptional

01 May 2026

Rebecca

Staff were very helpful and friendly. Room was excellent

Self

6/10

Pleasant

30 Apr 2026

Catharine

Has to change room as smell was unbearable in first apartment. Receptionist was very accomodating. Second apartment had tiled floors so no smell, but smaller. Couldn't use balcony as very dusty/ furniture dirty. Very noisy and light at night with construction across the road and railway/ bus station. Nice pool but too cold to get in!

Self

10/10

Exceptional

19 Apr 2026

Rebecca

The Abbey is the only place I stay in Brisbane

Self

10/10

Exceptional

06 Apr 2026

Cassandra

Was ok

Self

10/10

Exceptional

05 Apr 2026

Rebecca

Everything excellent 👍

Self

10/10

Exceptional

28 Mar 2026

Peter

Good location for train travelers.

Self

4/10

Poor

22 Mar 2026

Ted

There was major construction outside the building, as in still working to midnight and very loud. The Hotel supplied ear plugs. Would not have stayed if I knew that pre-booking

Self

8/10

Excellent

01 Mar 2026

Preben

We got this at reduced price and found good value for money! Spacious, fairly well equipped, good beds, surprisingly quiet in our bedroom despite major construction work going on outside. We noticed an annoying mouldy smell in the living room, luckily not entering the bedroom. Some pans in the kitchen were not functioning, we reported that to staff.

Friends_and_family Family

8/10

Excellent

01 Mar 2026

Kelly

Great location, friendly customer service and empathy for a earlier check in. Clean and practical. Good value for money. The washer dryer was a awesome surprise!

Self

4/10

Poor

23 Feb 2026

Nigel

The double bed was two singles push together, that liked to separate when you turned over. Also the construction noise outside didnt help.

Self

6/10

Pleasant

22 Feb 2026

Michelle

Room needs an upgrade. No towel racks in bathroom. Service was amazing. Very helpful and happy ladies at the reception desk

Partner

4/10

Poor

13 Feb 2026

Ian robert

Dirty unwashed linen bathroom mouldy unit dirty cob webs

10/10

Exceptional

08 Jan 2026

Michael

Everything was very close and handy and the people were very friendly

Partner

8/10

Excellent

06 Jan 2026

Frank

location and clean room; our only issue was lack of proper cooking utensils

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Judy

Nice room in a spectacular location. Great if you have an early morning train or bus to catch, and easy walking to shops and restaurants.

Stayed here last year and would stay again, but one star off for the room, which had tired furniture... I had a much nicer room for the $$$ during my last stay.

Leisure Self

6/10

Pleasant

26 Dec 2025

Lindsay

It was nice, comfortable.

Partner

10/10

Exceptional

08 Dec 2025

Bradley

A good size one bedroom apartment with a huge tv and a kitchen with everything you need.microwave and a good size fridge and washing machine and dryer....at $250 a night..the best bang for your buck ... excellent 👌👍

Business_and_leisure Self

6/10

Pleasant

27 Nov 2025

Peter

Everything was ok, better shower head would be nice and a more comfortable bed

Leisure Partner

10/10

Exceptional

25 Nov 2025

Jakki

Large apartment with all the amenities. What a nice surprise!

Leisure Self

8/10

Excellent

24 Nov 2025

Victoria

Close to trains and not far from Queen St Mall. Had a bath which was wonderful. Clean and tidy. Staff were extremely friendly on checking in. Would stay again!

Self

8/10

Excellent

23 Nov 2025

Ethan

Was as expected

4/10

Poor

15 Nov 2025

Robert

Good location, but gaining entry was tricky. The rooms were in poor condition and as such was overpriced

Leisure Self

6/10

Pleasant

30 Oct 2025

Dean

Room in good condition. Online iformation extremely useful. Receptionist was cordial.

Business Self

8/10

Excellent

13 Oct 2025

David

Clean room

4/10

Poor

06 Oct 2025

Maria

Not as described no oven as stated no bathtub as stated requires cleaning and painting

Leisure Partner

10/10

Exceptional

06 Sep 2025

Kim

Always a lovely stay here, so conveniently located to the city.

Could do with the kitchen being renovated.

Self

2/10

Poor

06 Sep 2025

Peter

After I booked at this place got a written notice that the premises were impacted by a noise problem. The problem and its cause were described. Missing from this notice about the notice was that it was 24/7 and that it was very, very loud. Large pipes were being dropped on concrete and there was near constant jack hammering. I measured the sound level at the entrance to the balcony, it was 72 dB , putting it in the range of very loud music.

The owner of the site had 'compensated' for this by providing ear plugs, to supposedly help peoples sleep at night.

Under Australian consumer law a good or service must be fit for service.

This room and this place was not fit for purpose and the owner knew that when they took my booking.

I left there the same day that I arrived. I did not stay any nights there.

I am asking for a full refund.

How can the owners of Abbey on Roma Street improve their offering of accommodation? By being fully, frankly and brutally honest about the very high noise levels on their website.

Consumer of goods and services have a right to be fully informed before they make choices

Business Self

8/10

Excellent

22 Aug 2025

Giles

Great location

It is dated and the room smelt weird but what do you expect for the price. Great location and quiet, spacious and secure room. Fine for the night and to explore Brisbane on foot. Couldn't be closer to Roma St Station and airport train.

Business

2/10

Poor

21 Aug 2025

Shivansh

There was constant construction going on and I had to use ear plugs to sleep. The property wasn’t in the best shape and rooms very fairly old with the aircon making a lot of noise

Business

6/10

Pleasant

13 Aug 2025

Anthony

Noisy

4/10

Poor

10 Aug 2025

Mark

We had stayed at Abbey on our last visit to Brisbane 6 years ago and remember being pleasantly surprised at the size and facilities for the money. However, despite booking a 'superior ' apartment it was definitely a step down from our previous room. After verifying with reception that we had actually been given a 'superior ' room, we stated our dissatisfaction and, to be fair, were moved to a 'deluxe ' room at no extra cost for our next 2 nights which was an improvement.
From what I was told Abbey manage the building but the individual apartments are owned by a variety of different people so it's a bit pot luck what quality of room you get.
Which is a shame as it's a convenient location being literally over the road from the Roma street railway station and a short walk from the King George area with all it's shops and eateries.
It is of course at the lower end of the budget scale but the 2 star rating is more of a reflection of our disappointment compared to our previous experience.

Leisure Partner

4/10

Poor

08 Aug 2025

Verified traveler

Bed was not queen type but just placing 2 single beds side by side, which is uncomfortable due to pocket in the middle.

Road work was performed through the night and too noisy to sleep. It’s not hotel issue, but I would recommend guest to consider it.

Partner

10/10

Exceptional

17 Jul 2025

Kim

Great place

My second stay here, so convenient. Across the road from roma street station and a short walk from the cbd.
Will be back

Self

6/10

Pleasant

03 Jul 2025

Angela

We were going to the rugby at Suncorp stadium so very convenient. The property was spacious but very tired and in need of an upgrade. It didn’t smell fresh but stale. The windows are single glazed and faced onto Roma St station. This has major building works which go on loudly until all hours. Curtains are thin and don’t keep out the light. Reception staff pleasant and helpful.

6/10

Pleasant

15 Jun 2025

Rosemary

It was convenient for the time of day, the electrics needs updating and a good paint job, needs ventilation in the bathroom

Self

10/10

Exceptional

08 Jun 2025

Carly

Amazing location in Brisbane with a really comfortable bed. The washer/dryer in our room was also very handy.

Partner

10/10

Exceptional

05 Jun 2025

Jessica

Excellent and helpful staff. Always a great place to stay and super convenient location!

Leisure Self

4/10

Poor

15 May 2025

Verified traveler

Extremely noisey! At the moment...

I would not recommend staying at this hotel until the work at the train station is completed. They do not have any type of glazed windows and the works sounded like they went all night, especially at 4am!!! Maybe request a room that doesn't face the station for a good nights sleep or stay away until.

Business

4/10

Poor

08 May 2025

GRETA

Getting in was a problem. had to ring for assistance.
Amenities in the room very basic. Could not get on to the balcony. As we booked in late at 8pm and left early at 6am we did not encounter any staff. As we were told there was noise but not over the top.The only good thing is the convenience to the train!

8/10

Excellent

12 Apr 2025

Sharon

The property was very central with good transport links

Leisure Partner

8/10

Excellent

12 Apr 2025

Jonathan

.

Leisure Partner

8/10

Excellent

09 Apr 2025

Gino

Easy access to the city restaurant and transport !

Leisure

10/10

Exceptional

04 Apr 2025

Grace

It was more convenient and accessible to areas where I wanted to go.

Business_and_leisure Partner

10/10

Exceptional

01 Apr 2025

Carlo

Nice big room, clean, cheap, and very helpful reception. Was surprisingly quite for location

10/10

Exceptional

29 Mar 2025

T

It was spacious and close to shops and the train station. Never disappoints.

Partner

4/10

Poor

20 Mar 2025

Russell

It's old and very tired. The bed head is just floating, the bathroom is very dated and there was a heavy layer of dust on the rails of the kitchen table. It's cheap, but that's about it

Business_and_leisure Self

8/10

Excellent

04 Mar 2025

Barbara

The property was very clean, although somewhat dated and in need of refurbishment. It is situated in a very convenient location, close to everything including the Mall, transportation and Southbank. I have no hesitation to recommend this accommodation if you are in Brisbane looking to do some sightseeing.

Leisure Partner

8/10

Excellent

04 Mar 2025

John

I would recommended thhe Abbey to other people.

Business_and_leisure Partner

4/10

Poor

01 Mar 2025

Rebecca

Do you love puzzles, riddles, and escape rooms? Then this hotel is for you! Forget the ordinary hotel experience of following provided instructions to have the simple (perhaps expected?) luxuries of things like air con and lights! Now for added fun, there are no staff available from 4pm to 8am - great for those of us who are working and like to play on “hard” mode! I arrived at 5:30 after work and followed the instructions sent via email to gain access to the apartment (this was the easy bit…) Now I got a room that faced the western sun and was directly opposite the loud noise of peak hour traffic and construction noise from Roma St. So my room was hot and opening the doors and windows was not an option. I looked at my provided instructions “to activate electricity in apartment put key in slot beside door”. But - no slot! Ok, let’s look around. There’s a switch that says “air conditioner” with an on off switch and speed. No, this does nothing. There’s a temperature control on a different wall, this does nothing either. I manage to get some of the lights on but think the air con must be broken. Haha. How foolish I was! I also couldn’t find the overhead light switch in the bedroom - I used the bedside lamp. Turns out (the next morning after a warm and fitful night of sleep) that the air con switch is a random unsigned light switch on yet another wall. Next to another unsigned switch that controlled lights! Also the bedroom light was in the back corner 30cm from the floor. Fun!

Business Self

8/10

Excellent

28 Feb 2025

Cheryl

Great location

Leisure Self

10/10

Exceptional

26 Feb 2025

Kim

Great location

It was a great apartment very well located. Staff were great and place was neat and tidy.
Will return.

Self

8/10

Excellent

10 Feb 2025

Peter

Very easy access close proximity to Roma st station and walking distance to Queen St mall

Business_and_leisure Self

8/10

Excellent

23 Jan 2025

TONY

Cant help governments 24hours work

Leisure Self

8/10

Excellent

18 Jan 2025

Christopher

Good for what it is and the $$$

Exactly what you’d think for price.
Great location.
Super easy for rail and bus trips.

I actually really like this place for an overnight, but doubt a multi day trip would be great.

Rooms are good size but a bit tired.
It has all the things you need just isn’t super posh. Shower was rubbish, bed was serviceable.
Best part is location and room functionality.

Business

4/10

Poor

28 Dec 2024

Andrew

Reception and pool area were lovely, but disappointed with the room. Air vents had really thick, sticky dust caked on them, taps on shower fell apart when we turned them on, and the doona was between two sheets with no cover.

Leisure

2/10

Poor

20 Dec 2024

Dannielle

Pigs living quarters are cleaner

Putrid, filth, foul

Business

8/10

Excellent

17 Dec 2024

Sue

Superb location if you’re arriving or talking the train. Comfortable enough but it’s a little bit tired.

10/10

Exceptional

12 Dec 2024

Jessica

Excellent, helpful staff. Clean, comfortable and convenient location. Have stayed before and would stay again :)

Leisure Partner

8/10

Excellent

04 Dec 2024

Benjamin

Stayed here a few times. Good value

8/10

Excellent

30 Nov 2024

Benjamin

Good for $200/night or thereabouts. Clean & tidy 👍

6/10

Pleasant

15 Nov 2024

Patricia

It was very convenient for catching a train the next day.

Leisure Family

8/10

Excellent

14 Nov 2024

Lesieli

Lovely

2/10

Poor

11 Nov 2024

Geoff

Dirty and very tired. Place of last resort for the price. I cancelled my stay for a full refund.

8/10

Excellent

10 Nov 2024

Alan

Stayed for 3 nights, easy check-in and parking ($30/night). Generous size rooms, separate bedroom from living / kitchen. Updated bathroom with washer / dryer. Kitchen old but clean and functional. Great café downstairs for food coffee 7-5, and pub 100m away for good meals. Major construction nearby, but not excessively noisy. Good air con, not troubled by cleaners, etc, as there was no room service during stay :)

Business_and_leisure Partner

4/10

Poor

24 Oct 2024

Michele

Location ok
Aircon nice and cold
Very run down
Way overdue a renovation
Mould smell in the room
Bathroom smelt like urine
Opposite Roma St station where there’s currently a major construction site. Not advised of this until after booking. Not given clear instructions on parking on the premises. There is a pull in spot off Makerston St. Would have been handy to know so could get keys and further parking info. Parked in the car park next door which was convenient but double the cost of Abbey parking. Won’t stay here again would find somewhere better value for money

Business Self

6/10

Pleasant

21 Oct 2024

Rod

The apartment was rather shabby with holes in the walls. The dining room chairs were uncomfortable as they were rickety. The shower head would not stay upright, and we needed to handhold the nozzle while showering.
Very convenient location.

Leisure Partner

8/10

Excellent

19 Oct 2024

Stuart

It is close to Roma Street Station

8/10

Excellent

06 Oct 2024

John

close to city

Business Self

8/10

Excellent

06 Oct 2024

Jeffery

After hours check in and check out was clear and easy to do

8/10

Excellent

01 Oct 2024

Gary

Rooms are presentable and comfortable. There are limited dining options at that end of town, but the hotel is directly opposite the street from Roma Street station, which is handy for early morning departures.

Leisure Self

10/10

Exceptional

26 Sep 2024

Carol

Close location to city- opposite train & coach stations- loved pool & sauna- lovely friendship of reception ladies, with thanks, Carol Will

Leisure Self

10/10

Exceptional

11 Sep 2024

Sue

Brisbane

Close to everything

Partner

4/10

Poor

10 Sep 2024

Adele

Wasnt happy with 24/7 construction noise and the $30 car parking fee a bit rich. The apartment was roomy but very neglected the bed was hard but linen clean, and l hate mini milks you need 4 for 1 cuppa, and you only get 4, get 300ml long lifes way better . The location is great if no construction

Leisure Self

6/10

Pleasant

09 Sep 2024

Elaine

Convenient for our stay. Price was right. Rooms need a bit of TLC

Leisure Partner

8/10

Excellent

07 Sep 2024

Nicole

Na

Leisure Family

8/10

Excellent

23 Aug 2024

Karen

The nice smell in the lifts and foyer

Leisure Family

4/10

Poor

16 Aug 2024

Verified traveler

I arrived at the hotel after office hours which was organised with reception. The code they gave me to gain access to the property didn't open the front door luckily another guest was exiting which opened the door for me.

Partner

10/10

Exceptional

14 Aug 2024

Carol

Reasonable apartment at a good price. Directly opposite Roma st station. Helpful staff

Leisure Self

6/10

Pleasant

11 Aug 2024

Anthony

Disappointed that it was two single beds put together instead of a proper double bed

Leisure Partner

8/10

Excellent

10 Aug 2024

Carey-Ann

Perfect when attending events at suncorp stadium

Leisure Family

8/10

Excellent

03 Aug 2024

Terry

In town on business. Nothing fancy necessary. Next to Roma station. Short walk to city.

4/10

Poor

30 Jul 2024

Roman

Dirty drapes, dirty walls.Dust bunies.

Leisure Self

10/10

Exceptional

20 Jul 2024

Diane

all good

Self

6/10

Pleasant

20 Jul 2024

Katy

The first impression of this stay was good until….. we went to our room and the bed for our child wasn’t in the room. Had to go to reception and ask for it, it was put in very promptly. The bathroom was ok but the bath tub was disgusting and had dirt or dust in it. The kitchen ceiling was falling down, the choice of glass wear was very limited as there was one only tall glass. The oven was also disgusting hadn’t been cleaned out and had crumbs all through it. The bed was uncomfortable and the mattress needs replacing. I wouldn’t hang my clothes in the cupboard as god knows what or how dirty it is. Holes in the walls that haven’t been repaired well and blinds that have slats missing. This is the worst place I have stayed at in Brisbane. The only other positive is it’s close to the stadium and station.

Leisure Family

8/10

Excellent

18 Jul 2024

Jason

WOOPS

While sitting in the loung room the Balcony Cutains just unexpectedly fell from the ceiling.
Front desk was informed and were very apologetic about it.
Otherwise it was one of the best places my wife and I have stayed in.
Fully self contained Unit

Partner

8/10

Excellent

17 Jul 2024

Jennifer

Our room had everything we needed.
It was clean and tidy. The staff were lovely to deal with. Great location for suncorp stadium and Roma St station.
We have stayed here before and will be staying there again in the future.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Fleur

Great right from the start easy instructions and great communication

Leisure Family

6/10

Pleasant

14 Jul 2024

Shannon

This place is a bit of a mix. Some things are good, and then others aren't.

Good things would include the location to the centre and Roma Parkland. There is a cafe just outside, as well as other food & drink places just around the corner. There was a washing machine and dryer in the room, the bed was warm and comfy, the shower was powerful, and we did have a view of the river. Other on site facilities included a clean looking pool area, and sauna (which we used every evening). Staff were friendly.

Bad points included no air con (in a superior room), no oven (just a hob with no saucepans), rubbish washing up liquid, very large scale works going on across the road, and you can here this easily through the sliding door (luckily the bedroom is much quieter). We never got room service (even though the sheet we were given stated we would if we were staying 5 or more nights). WiFi was bad, and kept logging out. Sauna should be checked daily, but it isn't (someone had used the water bucket to place their cigarettes and rubbish, and they were still there 24 hours later, so I had to clean it out myself). More expensive than (in my opinion) some better hotels in the area, so there is definitely room for improvement. Parking also costs $20 per day.

Business_and_leisure Partner

8/10

Excellent

13 Jul 2024

Shane

In the middle of everything

Great location in city

Business

8/10

Excellent

12 Jul 2024

Mark

Next door to where they are building a new co sub way station

Leisure Self

4/10

Poor

09 Jul 2024

Emma

They need to hire new cleaners because the bathtub/shower was black with grime. We had to wear my slip on shoes in the shower because we arrived at 4 and reception was shut

10/10

Exceptional

28 Jun 2024

Pauline

Loved staying here as it is so convenient to Roma Street train station.

Leisure Family