Name: Fleet Lane Apartments
Address: 25 - 27 Hope Street， South Brisbane, Qld, Brisbane, 4101, AU

2/10

Poor

30 Jul 2026

Yvonne

They said there was a shuttle that’s hy I booked it Arrived later in evening

10/10

Exceptional

28 Jul 2026

Jolyn

The staff here are fabulous.

4/10

Poor

21 Jul 2026

Danielle

The location is good, easy to walk to Southbank. Hope Street Cafe is close.

- Arranging a late check-in was sketchy. It was difficult to communicate with staff & the process was stressful. I had to send a photo of my licence 3 days before, then had to wait until the afternoon of travel to receive a payment link, pay the bond & wait for check-in instructions which never arrived. I had to call the 1300 number before I boarded my flight to follow up. This was at 8pm, which was not ideal when travelling solo with 2 children.

- The apartment smelt musty & was in need of a deep clean. The main bedroom was extremely dusty, the bedside drawers didn’t close, there was so much mould around the windows and the bathroom smelt like sewerage. The pillows were terrible, flat & no pillow protector.

- The reception staff did not even say hello whenever we walked past, apart from one female. I tried to just suck it up & not make a fuss about the lack of cleaning, until my children & I started getting allergy symptoms/headaches. The nice staff member seemed approachable so I raised my concerns & she arranged a cleaner promptly which was much appreciated.

- Upon check-out, I mentioned the bathroom drain again & was advised that it had recently been “fixed” by a plumber. I highly doubt it, I could see the sludge when I looked in there - so gross!

- No key to lock balcony doors from inside (for kids).

Overall, our stay was fine in the end, but I would not recommend & would not return.

Family_with_children

6/10

Pleasant

14 Jul 2026

Michel

the wifi was super slow Ans the room i was in had little to no phone reception SOI could not hotspot.

Self

8/10

Excellent

08 Jul 2026

Scott

Clean but antiseptic smell was very strong. Old and dated walls, furniture and bed. Great views!

Self

10/10

Exceptional

06 Jun 2026

alan

GREAT PRICE
GREAT LOCATION
EASY TO ACCESS

Self

8/10

Excellent

03 May 2026

Sheralee

The unit is in a great position to walk to shows at QPAC and over to the city. The kitchen has plenty of utensils, pots, etc. and the laundry detergent was appreciated.
The mattresses were very hard and a bit uncomfortable. The apartment could be cleaned more thoroughly. The walls were a bit dirty, as were the sliding glass doors. We even wiped some marks off the walls ourselves. I would still stay here again.

Friends_and_family Friends

4/10

Poor

22 Apr 2026

Lee-anne

Dated, old furniture and needing an upgrade and a good clean,

Partner

10/10

Exceptional

14 Apr 2026

Michele

We had a great stay in the 2 bedroom apartment
Staff were very helpful and friendly would definitely stay again and recommend to friends and family

Friends

6/10

Pleasant

03 Apr 2026

Kristyn

Finding the hotel and checking in was easy. The room was spacious and had everything we needed, however for the price we paid it didnt feel luxurious.
Quick easy walks to local eateries/ restaurants and grocery store to grab your essential items, also easy walk to Southbank and other areas like museum, qpac, casino, bus and train station.
Very tight carpark - don’t bring a large car, the furniture was all scratched, shower doors didn’t fully close so water leaked all over the ground - not ideal with a toddler and a baby, the dryer kept stopping mid cycle so took ages to dry a load.
The trains throughout the night are extremely loud, with high pitch sounds as it goes into the station, rooms are not soundproof.
The riff raff hanging around the front and area of the hotel made it feel very uncomfortable going out at nighttime

Family_with_children

10/10

Exceptional

17 Mar 2026

Lisa

Great apartment and location.

Self

6/10

Pleasant

14 Mar 2026

Christopher

Okay, this property has a few issues.
Firstly, the limited check-in times from 1400-1630 are pretty pathetic, in the year 2026.
Secondly, trying to find a park whilst you check-in, is near impossible. I had to park illegally in a work zone.
Next: the car park is treacherous if you have a vehicle longer than a mid sized SUV, due to a narrow, single lane curved driveway.
My car space was wedged in-between a concrete pillar and a rock wall.
The apartment itself, looks great on paper, but it's really tired and grubby.
Lots of evidence of wear and tear, the windows were dirty, the floor in the living room was stained, the furnishings were damaged.
The iron was damaged, the clothes drier didn't have a filter.

Self

6/10

Pleasant

07 Mar 2026

Fraser

The fire alarm went off and we were evacuated at 3am

10/10

Exceptional

05 Mar 2026

Paul

Affordable rates…so close to Southbank & the city

Partner

8/10

Excellent

01 Mar 2026

Ghita

Room was clean and flat conveniently located!
If it hadn’t been for a crazy guest setting off the fire alarm at 3am, the stay would have been pleasant

6/10

Pleasant

15 Feb 2026

Paula

Worst mattress I’ve ever slept on and we stay in about 20-odd hotels a year. There is ZERO padding, could feel every spring. I can’t stress how bad it was. My parents said there’s was the same in their room. Rooms are also a little outdated, carpets needed to be replaced a long time ago. Otherwise, it’s a great location with a nice view if you book a good room.

Partner

10/10

Exceptional

09 Feb 2026

David

Fantastic room and view. really was better than i expected. Would book again.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

kevin

Since I feel that you're pressing me to be picky, then its got to do with transparency & disclosure, kinda like what you'd naturally find in a prospectus or a marketing proposal, which is what advertising is. Such things as \"room deposit\" and \"parking fees\" should be part of that marketing beforehand so any buying decision is fully informed up front, instead of the after purchase shock or being forced into \"research\" (thats not marketing). However, its fair to say that in such areas, where does the Private Sector cite the \"Civic Leadership\" in areas of disclosure deficiency? Its The Govt Sector, the worst ethics known to mankind to ever consider to emulate.
Please we private Sector ppl's are sooo much better.

10/10

Exceptional

01 Feb 2026

Natalia

Excellent 👌

Friends_and_family Family

8/10

Excellent

10 Jan 2026

Phillip

There was everything in the apartment that was need it was nice and clean

Leisure Family_with_children

6/10

Pleasant

06 Jan 2026

Amy

We were impressed with the city views and balcony area, size of the apartment and proximity to areas we wanted to visit. However, the room had a very bad sewerage/drain smell which didn’t seem to dissipate during the stay. The car park entry is 2.1m but the actual carpark we were given did not fit a larger car in it due to the limited underground parking areas.

The apartment was very noisy with city and train noises all night long, which is understandable for the location but if you do not like too much noise, I would suggest looking somewhere else.

Leisure Family

10/10

Exceptional

30 Dec 2025

Sharon

The view was unbelievable

Leisure

10/10

Exceptional

22 Dec 2025

John

Awesome place to stay

Self

4/10

Poor

14 Dec 2025

John

Shower handle kept falling down. No light in the shower. Air cons were filthy and couldnt be used as they emitted a foul smell.

Leisure Family

10/10

Exceptional

12 Dec 2025

Stephen

Staff were AWESOME and ‘most helpful & accommodating’!!!
Common areas require much more attention!!!
Poorly appointed but good general common facilities (rooftop space).
Noisy with Sth Bne Train Station (high pitch frequency on curves.. hopefully resolved for Olympics)!

Leisure Partner

4/10

Poor

10 Dec 2025

Amy

The parking was an issue - anything bigger than a small car and there’s problems. The TV had no reception, the DVD player was missing its HDMI cable and remote so couldn’t use that either. The cleanliness could have been better- mould around the shower, the couch had clothes and food in the sides. The location was handy though.

Leisure Family

6/10

Pleasant

01 Dec 2025

Geoff

Reception was messy and uninviting.
Carpark is horrendous (way to tight)
Hallways and lifts were smelly/dirty.
Room was in a tired condition and smelt of cigarette smoke.

Leisure Family

8/10

Excellent

01 Dec 2025

Stephen J

Everything was fine, it suited us.
A bonus was we got to check in earlier, thanks Fleet Lane Apartments.

Leisure Family

10/10

Exceptional

28 Nov 2025

Lucian

Everything was excellent

6/10

Pleasant

13 Nov 2025

Karen

The bathroom floor around the shower & in the shower has a lot of mould!! The shower door leaks hence there is mould around the shower base! Very basic furniture almost looked like it came from the opp shop! Spare bed was very uncomfortable! Convenient stay for one night!

Leisure Partner

6/10

Pleasant

13 Nov 2025

Michael

Very noisy with the train line right next door. Even with doors and windows closed it was very noisy.

6/10

Pleasant

25 Oct 2025

Christine

Conveniently located, but SO loud. Between trains, car traffic, people in the hallways and apartments above, it’s the noisiest apartment I’ve ever stayed in.
It was clean and tidy, but beds and lounges were pretty uncomfortable.
For a lower price point it would have been okay, but definitely priced too high.

Leisure Family

4/10

Poor

23 Oct 2025

Georgina

Unfortunately I would not recommend this property. It was quite dirty (large amounts of hair on the floor), it had limited kitchen wear (e.g., only two small mugs and one wine glass) and it was incredibly noisy. We were in room 606 and the rubbish disposal is immediately across the hall. THe sound of bottles crashing down from 6am was incredibly loud and caused us to check out early. The one bedroom apartment also did not have a queen bed, but rather a double bed. Very disappointing.

Leisure Family

8/10

Excellent

12 Oct 2025

Vicki

Although the reception hours were limited, the staff were very helpful and supportive. Room was very comfortable with view from balcony and wonderful views of the River city from Rooftop. Easy walk to Fish Lane bar, South Bank entertainment precinct, many eateries and bars. Walk directly to the Casino over the river from South Bank. Good holiday stay.

Business_and_leisure Friends

4/10

Poor

08 Oct 2025

Ashton

We stayed here over the weekend and were really disappointed with the experience. The rooms were very basic, which we expected to some degree, but the air conditioning situation made it quite uncomfortable. Neither of the two split systems were working, and the small portable unit provided didn’t do much to cool the space at all.

Parking was also frustrating — it’s not well signed, and we were given a park that someone else was already in, which made things unnecessarily stressful. Communication around parking could definitely be improved.

The beds were reasonable and fairly comfortable, but that’s about the only positive we could find. The rooftop area, which looked great in photos, was underwhelming in person. The chairs and cushions were old and uninviting, the barbecue looked like it hadn’t been cleaned in ages, and the spa bath was out of order. We’d been looking forward to using that space for breakfast and relaxing, so that was a real letdown.

There was also people partying in the room next door to early hours of the morning.

Overall, it wasn’t a great stay and definitely didn’t live up to expectations.

4/10

Poor

01 Oct 2025

annie

No pillow protectors on pillows which wasn't higenic. Property not clean enough - mould still on shower tiles. Beds were creaky and uncomfortable. Bathrooms large and rooms decent size

Family_with_children

4/10

Poor

18 Sep 2025

Bernadette

I preserved through 7 days here.

On arrival for check in they texted with details of their office hours, they were super helpful and even got me in my room earlier.

They ask for a deposit on arrival which is fine but to note it is not on Expedia page of information. Not a deal breaker. After check in they were non responsive to questions.

The apartment is large, spacious, full kitchen, heating and cooling, clean linen and full washer dryer and clothes rack. What it lacks is ambience, again, not a deal breaker.

The cleaning regime is terrible. A very pungent disinfectant is used (I could smell it during the week through the front door as the cleaner mopped the hallway) but it does not make up for removing grime. Floors are grey, carpet grey.

The kitchen utensils I wouldn’t trust without a good run through dishwasher. The frying pan had soo much caked on burnt bits I photographed and sent to the front desk number and heard nothing back. Let a message for cleaning to bin it.

Location is great for arts precinct but you are crossing one more block out to a less desirable street. I had two near misses during my stay that as a solo traveler have never encountered.
The bonus though is Hope St cafe - a social enterprise is lovely with great coffee.

If you are remote working and need wifi - don’t do it.

If you are looking for basic apartment and at a cheap rate it’s manageable. It’s not holiday or relaxing material.

2/10

Poor

07 Sep 2025

Graham

Netflix wouldn’t connect the bed was atrocious I couldn’t even stay at this place so I left without staying.

Self

6/10

Pleasant

04 Sep 2025

Amy

Was not very clean. Sheets and pillows poor quality and need replacement ASAP. They aren't hygienic.

Leisure Partner

10/10

Exceptional

25 Aug 2025

Jason

It is a within walking distance of the Brisbane convention centre and casino. Great little shop next door that’s open late.

Business Friends

8/10

Excellent

23 Aug 2025

Leander

We were happy with the large size of the 3 bedroom unit.

Leisure Friends

8/10

Excellent

23 Aug 2025

Brian

Located just near our destination

2/10

Poor

09 Aug 2025

Ben

Disgraceful

The lady at counter was extremely nice and helpful but that doesnt counter the fact the room had zero hot water and the next they attempted to relocate us to was just luke warm manager wouldnt do a refund was extremely un professional i wouldn't recommend this place for anyone to stay especially winter if they cant manage to keep hot water running

Friends_and_family Family

2/10

Poor

01 Aug 2025

Matthew

Hotel should be avoided. Location is great, but is next to Supportive Housing - which unfortunately meant that every night there was police attending to screaming, violent people. On the last night the room flooded and there was no on-site manager to assist. No running water the next morning and the toilets were flushing brown water. Mentioned this to staff upon checkout who simply shrugged their shoulders.

Business Self

2/10

Poor

27 Jul 2025

Darren

Room was not clean smelt very bad, linen on bed was stained

Leisure Partner

10/10

Exceptional

23 Jul 2025

Michelle

Very easy check in.

Leisure Family

6/10

Pleasant

04 Jul 2025

John

Check in has to be done via internet or phone on arrival and we sent an email but still had to check-in by phone once there & pay a bond which was not clear at expedia end. Clean and tidy. Overall everything is average.

Leisure Family

8/10

Excellent

02 Jul 2025

Sidonie

Good location and everything we needed. Only downside was our unit faced towards railway line and it was a bit noisy. Otherwise it was great

Leisure Partner

6/10

Pleasant

01 Jun 2025

Katie

Very close to Brisbane city and attractions

Friends_and_family Family

8/10

Excellent

25 Apr 2025

Sonya

Very accessible to qpac.

8/10

Excellent

20 Apr 2025

Andrew

Good View

8/10

Excellent

26 Mar 2025

Liza

Beautiful apartments, great balconies, stayed in a level 9, 3 bed and each room had a balcony plus big living room had big balcony. 2 bedroom on level 7 was amazing for bbq and drinks on balcony if you had friends staying oj the trip or as a family or couple.
group of friends as it had an enormous balcony across front and wrapping around side with decent city and river views, second one on level 3 had pretty big balcony and again had private Nice open plan designs, and building is quiet. Close to museum, library, science cenre, cultural centre, major bus line stop and train station less than five min walk away.

Do not like the area late night, threatening begging, homeless people often sit along front enfrance on footpath, carpark is difficult in bigher cars/utes,
Dont like how much staff harrass you at check out after calling reception.
Don't like that their sister company morgan suites have a lunatic manager who got me banned from both while kicking us out 20 min post check in because our service dog barked to alert us to my daughters medical needs, and due to that they owe me over $500 but refused because our service dog was accredited while unknowingly to us- was pregnant so we had pups with us (cant leave service dog behind, but cant leave pups off mum).
Whats worse is fleet lane cancelled a booking on midnight because of this experience and caused me to be almost without accommodation. Thankfully a much better hotel brand could accomodate me, but i paid max rate

Leisure Family

10/10

Exceptional

11 Mar 2025

Sara

Great place to stay, clean and quite the whole time. Definitely recommend to others to stay

Business_and_leisure Partner

8/10

Excellent

01 Mar 2025

Roselyn

Apartment is a good size

Leisure Self

8/10

Excellent

27 Feb 2025

Elizabeth

Great location. Friendly, helpful staff.

Leisure Friends

4/10

Poor

25 Feb 2025

Troy

The apartment was filthy….it has not been cleaned in a very long time. The bed linen hadn’t been washed. A lot of undesirable people loitering around the building making it unsafe..,,even during the day.

Business_and_leisure Self

2/10

Poor

24 Feb 2025

darren

This was the worst.motel ive ever stayed at..ever.
It was dirty, basic appliances poorly maintained. I booked the room through WOTIF

Leisure Self

6/10

Pleasant

21 Feb 2025

Aaron

Noise from homeless people

Business Self

8/10

Excellent

19 Feb 2025

Karena

This property is quite close to the main train line and is quite loud. Front desk timings are extremely limited. The room itself was good

Leisure Self

8/10

Excellent

17 Feb 2025

DOUG

units ok however management need to make sure towels ,plates ect need to be checked

Leisure Family

2/10

Poor

08 Feb 2025

young

the hotel has cockroaches it scared me so i checked out 2 nights earlier than my itinerary

Business Self

4/10

Poor

30 Jan 2025

Renee

Room wasn’t overly clean. Only the main bedroom had air conditioning the other 2 bedrooms didn’t have any air con in them and in summer wasn’t very pleasant. Sorry for the price won’t be staying there again

Leisure Family_with_children

8/10

Excellent

11 Jan 2025

Sherub

Centrally located

Leisure Family

8/10

Excellent

04 Jan 2025

Kakoli

New Year's Eve fireworks were clearly visible from the rooftop terrace at 7: 45 pm. I could even smell the smoke! I could also enjoy midnight fireworks from the apartment balcony. After 4:30 pm, since no one is at the reception, one can only access extra toilet sundries or bin bags or coffee sashays the next morning. Fortunately, there is a convenience store and Woolies metro nearby.

Leisure Family

10/10

Exceptional

04 Jan 2025

Hien

Good value, the apartment was clean and they allowed us yo check in early. Highly recommended to other guests looking for something that has good value.

Leisure Family

8/10

Excellent

29 Dec 2024

Gail

This is a short walk from Rail and bus transport and great to walk to Southbank and dining areas. Unit itself is good, clean but basic.
Some amenities need replacing…broken ironing board which would not stay upright and clothes drying rack all rusted and paint falling off. Nevertheless it’s a great location and reasonable price

Leisure Partner

10/10

Exceptional

20 Dec 2024

Norman

Great communication and easy after hours check-in process,clean and comfortable room and nice rooftop area.

Business_and_leisure Self

8/10

Excellent

12 Dec 2024

MICHAEL

Great value for money.

Leisure Partner

8/10

Excellent

07 Dec 2024

Nicola- Maree

Has everything you need in the unit

Leisure Partner

6/10

Pleasant

04 Dec 2024

Vanessa

Room for family of 4, wasn’t expecting the constant sound of trains in the nearby track. Lost some sleep 😕

Leisure

6/10

Pleasant

28 Nov 2024

Amber

The property was clean and tidy and reception were good did the trick for a one night stay. Lots of dints and scratches on walls and doors but the property serviced us fine.

Leisure Family_with_children

4/10

Poor

24 Nov 2024

Malinda

Terrible communication about checking in. We arrived around 5pm and the reception was closed so it took along time to check in. They communicated the procedure only an hour before we arrived, otherwise we could have come prepared.
Also charged for parking, which we weren't aware of.

2/10

Poor

16 Nov 2024

Nicholas

The property had the following issues upon entry :

* Air conditioner (that was turned off) was dripping down the mirror into the carpet
* windows, window sills and joins in bedroom were covered in growing mould and evidence of lack of cleaning this was evident.
* pillows were horrifically YELLOW, dirty and stained
* walls and couch had not been cleaned, something was spilled down the wall and there was hair and dirt all over the couch.

No rooms nor refund available. I was moved to a “sister” property across the road.

Business_and_leisure Self

4/10

Poor

13 Nov 2024

Verified traveler

Misrepresentation of service

Property absolutely nothing like the images shown on hotels.com website.

Untrustworthy advertising. I will warn my company colleagues and businesses associates against using hotels.com for apartment accommodation bookings.

Business

6/10

Pleasant

04 Nov 2024

Carolyn

The apartment was basic but ok. It took me 15 minutes to locate the tv remote that was stuck down behind the lounge cushions. The oven was dirty and there were no oven trays or baking dish to use. General cleanliness of the apartment was average too. I noted there was no building or area info, and no emergency situation info in the apartment.

Business_and_leisure Self

8/10

Excellent

27 Oct 2024

Lorelle

5 min walk from the train, fish lane right near by so lots of food options and clise to qpac and museum

Business_and_leisure Friends

8/10

Excellent

25 Oct 2024

Mary

Great property close to convention centre.
The cleanliness of the bathroom could be improved especially the toilet.

Business_and_leisure Self

4/10

Poor

18 Oct 2024

Losaline

I was disappointed with the cleanliness of the room, dust everywhere when we started the laundry machine. The main bedroom near the windows and bed was so dusty it activated my hayfever the entire stay.

The wifi and connection was our biggest issue. Constantly dropped in and out so interfered with our work. We addressed Reception with the issue to which she gave us a new password and wifi connection but that still did not work.

Some of the plates had were not washed properly and still had marks on it.

Overall state of the apartment was a 2 star rating at the best.

Most likely would not return.

Business_and_leisure Family

8/10

Excellent

12 Oct 2024

Vangie

Great location. Clean and spacious.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Caroline

Central to shopping and restaurants

Leisure Family

8/10

Excellent

30 Sep 2024

Natalie

The location wasnt too bad, close to West End. The hotel itself was average. A little noisy at times due to train/road and maintenance during the day. I did manage to sleep ok with the aid of my music. The room was clean (bed a little uncomfortable). Service was ok. I stayed for over a week so the staff were good about giving me extra towels and soap etc.
I am unsure if i would stay there again.

Overall ok

Leisure Self

10/10

Exceptional

29 Sep 2024

Di

Great location, great 1 night stay, will definitely recommend & stay again.

Leisure Family

4/10

Poor

28 Sep 2024

Dianne

The unit looked good at first but in the bedroom was a square cut out of the carpet & had not been repaired. When getting ready to leave I put all the linen into a pile, the underlay had blood & semen all over this not good. Di

Leisure Partner

8/10

Excellent

22 Sep 2024

Heather

Lady in reception was friendly and helpful. Room was clean and well equipped. Price was excellent.

Leisure Family

8/10

Excellent

18 Sep 2024

Melanie

It was handy to the theatres and Southbank. We left our teen daughters in the apartment while we went to the theatre. They loved the rooftop. I wouldn't have wanted them going outside by themselves in the evening as there are a few characters around.

6/10

Pleasant

06 Sep 2024

jamie

Aircon didn’t work and had no other room available. No concession was made

10/10

Exceptional

22 Aug 2024

Jonathan

Friendly staff and great value for accommodation

Leisure Self

2/10

Poor

21 Aug 2024

Paul

Disappointing experience.

Incredibly poor experience booked accommodation received a confirmation email followed by a conversation with the hotel Receptionist. Then when I arrived was told I didn’t have a room.
Subsequently an hour later they called back and had organised a room. Not a smooth transition and clarity of stay.

Business

8/10

Excellent

19 Aug 2024

Sean

Facilities were good and close for transport and dining options plus entertainment however park across from bedroom was packed with people drinking all night plus the road noise was quite loud. The underground parking door was below the room and echoed through the room upon opening and close

Business Self

10/10

Exceptional

10 Aug 2024

Amy

Great location clean unit, walk everywhere. Only negative was lack of communication with staff before arrival.

Leisure Family

8/10

Excellent

25 Jul 2024

Glenda

The apartment was comfortable and close to everything

Business_and_leisure Family

8/10

Excellent

20 Jul 2024

Jason

Good facilities in the apartment . Could do with a paint job

Leisure Family

6/10

Pleasant

14 Jul 2024

KAREN

The property is in a great location as we parked the car and didn't move it until we departed. The room was a little old and tired. The fans could use a good clean. The mattress was a bit hard. The property is right near the train line which meant you couldn't have the balcony door open. Other then that we did enjoy our stay.

Leisure Partner

6/10

Pleasant

12 Jul 2024

Leslie

Thought It was noisy with other guests coming and going at night, doors left to slam. Train track close could hear the trains in the early morning.

Leisure Partner

8/10

Excellent

11 Jul 2024

Patricia

Spa was not working and is not going to be repaired by management. Chair lifter for heavy luggage and wheel chairs is not working ( for some time apparently

Leisure Partner

6/10

Pleasant

06 Jul 2024

Emma

Carpet could do with replacing. Dryer didn’t work, we left with a big bag of wet washing. Aircons didn’t work.

Leisure Family_with_children

8/10

Excellent

03 Jul 2024

William

A bit noisy at night but great value and convenient location.

Leisure

8/10

Excellent

30 Jun 2024

DarrylDonna

The parking lot is a nightmare. Very narrow & circular. Scrapes on all gutters & walls. Would never stay there unless travelling by train.

Leisure Partner

8/10

Excellent

25 Jun 2024

Diane

We had a great stay but note a couple of things. Building units are pretty worn and tired. However the beds were comfortable. Also, parking garage has a height limit of 1900mm so we couldn’t use our parking spot. Limited and difficult parking near the building but we managed.

Leisure Family_with_children

8/10

Excellent

19 Jun 2024

Sharon

Location is fantastic for quick access to musuem, art gallery, South Brisbane station, local shops, and the Southbank area.
Communication regarding the location of the entrance, and the bond payment/check-in process could be improved.
The staff on-site were helpful and responsive, and we were able to store luggage after check-out.
There is a mini supermarket at the next building, which is very convenient. The downside to this is that the area attracted a few loiterers who seemed to be drinking/taking substances and left messes on the footpaths.
The apartment itself had almost everything you could need for a stay. There was a full European style laundry, oven, stovetop, microwave, cleaning items, crockery, etc. There is no dining table, but plenty of chairs.
We were a bit disappointed to find the rooftop spa/hot-tub was not available at all, as it had been one of the things we were looking for.
Accessibility could be an issue for some people, as the lift to access the entrance is out of order.

Leisure Family