Name: Sokha Phnom Penh Hotel & Residence
Address: Street Keo Chenda, Phume 1, Sangkat, Phnom Penh, KH

10/10

Exceptional

20 May 2026

Leslie Ann

Everything was perfect

10/10

Exceptional

06 Dec 2025

KAZUAKI

Ok

6/10

Pleasant

19 Jun 2025

Sea

Great stuffs

8/10

Excellent

07 Apr 2025

Peter

good location

10/10

Exceptional

01 Feb 2025

NHAINE H

Good

Leisure

10/10

Exceptional

14 Jan 2025

Khurn

Quiet place to relax. Good view of the city skylines.

Leisure Family

10/10

Exceptional

06 Jan 2025

Nione

Friendly respectful staff members with top notch security. I love the views from my room. Definitely will check in again soon.

Leisure Partner

10/10

Exceptional

06 Jan 2025

Samantha

Overall the hotel is clean and the staff is good. Need more amenities for travelers

Leisure Partner

6/10

Pleasant

09 Nov 2024

Gary

Ok older hotel and access to off-site restaurants difficult.
Not walkable to other sites
More suited to hosting large groups

Business Self

10/10

Exceptional

01 Jun 2024

Allan

Excellent property and professional services. They call by your name, makes you feel you are home.

Business_and_leisure Self

10/10

Exceptional

12 Mar 2024

Randall

Amazing deal for a nice but older luxery hotel

The Sokha hotel was a bit out dated, but it was an amazing deal. The hotel is very spacious and lots of marble. The showers had a lot of hot water and were very big. I would definitely stay here again with the low price I received. The staff was super friendly with everyone greeting you in the morning or any time I passed by the front desk. Elevators were fast too. It is a little trickey to get to the waterfront, so ask someone. The surrounding area was quite littered, but it did have a nice view of the Phnom Penh downtown. Far to walk anywhere. Breakfast was very nice with so many options.

Business

10/10

Exceptional

26 Jan 2024

Katrina

Beautiful hotel
Few restaurants outside hotel
Staff amazing
Rooms huge with lovely sea view
Breakfast ok
Quiet pool
Staff amazing

Leisure Friends

10/10

Exceptional

25 Jan 2024

Heddwyn

A great place to stay in Cambodia. Not right in the centre of the chaos which was what I wanted but simple and easy to get into town with all that is there. Staff we’re great .

Leisure Self

8/10

Excellent

14 Jan 2024

Aubrey

Prperty is inconvenient for guest

Leisure

10/10

Exceptional

12 Jan 2024

Allan

The staff very accommodating and treat the guest , like top shelf.

Will go back again.

Business_and_leisure Self

10/10

Exceptional

26 Sep 2023

Chloe

Excellent facilities, very pleasant staff and service and excellent food from all restaurants. We willreturn.

Business Partner

8/10

Excellent

23 Sep 2023

Stanley

What was unique about the property is that it has awesome views of the mekong and the tonle sap rivers.

Leisure Family

10/10

Exceptional

27 Dec 2022

Andres

Amazing! Thank you SAMBATH Veasna for your hospitality

6/10

Pleasant

19 Dec 2019

So

Just fine

Friends_and_family Friends

10/10

Exceptional

30 Oct 2019

Verified traveler

Friendly and courtesy. Free Room upgrade. VIP well recognized.

Leisure Self

10/10

Exceptional

05 Oct 2019

JASON

Very Good Service

Great hotel, friendly staffs

8/10

Excellent

09 Sep 2019

Shigeaki

Calm and nice view

It was a nice stay and very calmness. It’s convenient that we could use boat crossing the river nearby the hotel.

10/10

Exceptional

30 Aug 2019

Verified traveler

This is by far, the best Hotel in Phnom Penh. Facilities are amazing.

Leisure Family_with_children

6/10

Pleasant

25 Aug 2019

Bora

They trying to charge extra with everything. I have a 7 years old they charging extra for the pool and breakfast

Family

6/10

Pleasant

10 Aug 2019

Verified traveler

Hotel location inconvenience to downtown

The quilt and slipper not comfortable, the floor of the swimming pool too slippery

6/10

Pleasant

08 Aug 2019

Verified traveler

Quilt not comfortable, slipper not comfortable, too thin and loose fit

2/10

Poor

03 Aug 2019

Verified traveler

The checkout staff are thieves. Seam Ly is a crook.

Leisure Friends

6/10

Pleasant

03 Jul 2019

Eddie

Restaurant customer service needs a lot of improvements

Business_and_leisure Friends

10/10

Exceptional

06 May 2019

SANG HYUN

Great!

Great!

10/10

Exceptional

06 May 2019

Jason

Stayed here to attend a wedding, impressive as usual. Kudos to the IT and engineering staff at the hotel for fixing my snapped laptop cable at no charge and in no time! Deservedly and gratefully tipped them for their impressive service!

Leisure Self

6/10

Pleasant

03 May 2019

Verified traveler

Location inconvenient. Others are ok.

8/10

Excellent

28 Mar 2019

Brenda

More of a 4-star Hotel

It is rated as a 5-star, but I think it is more of a 4-star.

6/10

Pleasant

14 Mar 2019

Verified traveler

Staff and service were wonderful, the hotel just feels a bit dated and sad, it’s definitely seen better days and the location is well away from the action of Phnom Penh. If they lowered the price and attracted more people the atmosphere would definitely pick up. 5 star price with a 3.5 to 4 star finish. A lot better options available around.

Family

10/10

Exceptional

01 Jan 2019

Verified traveler

Best hotel I’ve stayed in during Cambodia travels

Hotel is luxurious and spacious, in a great condition with great amenities and service. It’s right across the river from the main city but a bit inconvenient if you want to take a taxi to town as you have to go around to take the bridge. However, there’s a ferry that crosses the river that goes back and forth all day long until 9pm and will take you across for 500 riel. It’s a 5 min crossing that takes you right to the royal palace area and you can walk anywhere from there. Ferry is a 2 minute walk from the hotel pool area, 5 min walk from the front entrance. If you don’t mind a super simple boat with no ferry terminal, it is a very convenient way to get to town.

8/10

Excellent

30 Dec 2018

Verified traveler

The lobby decor was magnificent! I loved the pool, fitness center, and gorgeous lobby. The rooms need to be renovated though. And there was no conditioner in the room though this is a five-star hotel. They could make better use of spaceman the hotel rooms. I had a 146-square meter room but when I checked in there was a big wide open space filled with nothing. The bathroom was very nice (great tub) but the flooring in the room and doors could use a renovation because they looked very old in both rooms I stayed in. They should also clean the windows, which were very dirty. Overall, nice hotel though and I would recommend it! The pool is amazingly big and the decor around it was elegant!

10/10

Exceptional

25 Nov 2018

Lou

It was an EXCELLENT stay. The service, the reception, the breakfast, the pool, the room, the bathroom, everything was EXCELLENT and as a family we will be returning to the hotel. Thank you

Family

10/10

Exceptional

21 Nov 2018

Sellathuray

Very good and m happy to bring my family

10/10

Exceptional

15 Nov 2018

kip

boutiquie , David owner very nice, pool lovely, wood doors incredible, big rooms

Leisure Family

10/10

Exceptional

23 Aug 2018

Geoffrey

Hotel with a splendid view

All aspects of hotel and facilities excellent - particularly halpful staff - In a quiet location with fantastic views over the river and city. Not particularly central with the river to be crossed but that is part of the attraction.

10/10

Exceptional

12 Aug 2018

ken

Very good hotel

Fantastic hotel. Staff lovely, facilities second to none, rooms very large and spacious - as was the bed. Had a very nice 3 night stay here. A bit out from the centre but that’s no bad thing to escape the hustle and bustle of Phnom Penh.

4/10

Poor

09 May 2018

Verified traveler

Not like photos at all

Don’t trust photos on advertisements. The lobby and common area smells funny. Everything there looks OLD though the hotel opened only a few years ago. I’ve been to Cambodia many times, and never had problems communicating people. But hotel staff doesn’t understand English much. I saw only 8 customers in this jumbo property. The location is the worst. Nothing around. Far from city center.

8/10

Excellent

01 Mar 2018

Shiraz

Wonderful hotel with character

Well run hotel, in a very good location very close to the action.The staff and the manager were very helpful and accommodating and were ready to help us at any time.

4/10

Poor

24 Feb 2018

Mike

Overpriced & Inconvenient Location

Hotel is large and nicely decorated. I utilized the pool and restaurants during my stay. The breakfast buffet was adequate and had a good assortment of food styles. The pool is quite large and cleaned everyday. The actual hotel location is not so good if you want to visit downtown tourist spots, etc. You have to either ferry or taxi anywhere from this hotel. Checkout was clunky and the systems were not integrated as far as room, mini-bar items, and hotel car reservations. Even after arranging with a car to airport the previous day, the front desk still had no car arranged. Lastly, I had to leave earlier than planned and had paid in advance for the stay (six nights). Even after working through Expedia, the hotel refused to provide a refund for the three days (US$445). So a poor way to end the stay and not very happy at all with this hotel chain. I'll be spending my travel funds elsewhere in hotels that can at least attempt to be service orientated and are a better value for the money spent.

4/10

Poor

20 Feb 2018

Manisha

Below average hotel and staff

Staff were friendly but couldn’t speak a word of English, photos do not represent accurately the state of the hotel. The photos are much nicer. The rooms were full of mosquitos. You have to go through a rotting meat market to access the hotel, the smell was horrid.

Family

8/10

Excellent

02 Jan 2018

Srilatha

Average experience.

Everything is big but lacks detail. Water clogs in shower and over flows easily. Lobby is beautiful and well decorated for holidays. Breakfast spread is good but not enough servers to help with Coffee etc.

Family

6/10

Pleasant

27 Dec 2017

Verified traveler

Need training

Poor customer service lacking any warmth.
Breakfast staff half asleep no cups or knives & forks most mornings had to take from other tables. Hotel seems more interested in doing functions & team building days, if you want a nice room but no service this is the place to stay.

8/10

Excellent

21 Nov 2017

Priscilla

Very nice facilities however the language barrier

When I think the hotel is lovely and will recommend, the will also advise of the language barrier. It was difficult understanding the staff and they had the same challenges trying to understand their guest.

The hotel offerred breakfast, as a guest, when there was a variety of Asian food, it was a challenge for me, because I don't eat Asian. So that is something the hotel should also take into account. Also, as a guest I was invited my the hotel to watch the fireworks on another floor. I went only to be asked if I had reservation, if not I could not be accommodated and advised to go to another floor to watch the fireworks which was very disappointing to me. So I returned to my room.

I found that the staff cleaning the rooms and the gift store was very help and more accommodating.

Regards,

Guest

10/10

Exceptional

08 Nov 2017

mike

The best view in town

Away from the hussle and accessible by boat to skip traffic.

Top class.
Everything is big and wide

10/10

Exceptional

22 Sep 2017

Eric

Great view

The hotel is great, the free breakfast was amazing. But the checking out really sucked, they need to change on how slow they are at checking one out.

4/10

Poor

26 Aug 2017

ben

Not for familes

Outstanding infrastructure but geared for business people not families.

Had to ask 5 different staff about baby sitting. Finally got told yes 15 USD per hour which is a disgusting rate for Cambodia.

Went to breakfast and businessmen smoking. I asked if smoking is ok - was told it wasn't but staff wouldn't ask smokers to stop smoking - clearly VIP businessmen!

So if you are travelling on business ok but not for families and staff are very much of this mindset.

Family

10/10

Exceptional

14 Apr 2017

James

3 day stopover in Phnom Penh

Wonderful views of the Mekong from our room.

Family

10/10

Exceptional

12 Apr 2017

James

Out stay in Phnom Penh

The hotel is in a perfect position with great views over the Mekong and city.

Family

10/10

Exceptional

17 Feb 2017

Diana Dolvers

excelent

wonderful

10/10

Exceptional

07 Feb 2017

Chunilall

Great hotel with very nice rooms and pool.

Great hotel with huge pool. Great service and very nice rooms. Good dining options. Free ferry transfers for hotel guests.

Partner

6/10

Pleasant

06 Feb 2017

ET

the slipper used inside the room is not hygienic. if not the room toilet is upgraded, this hotel cannot be graded as 5-star hotel. it is totally out of place very inconvenience.
staff in the cafeteria is not properly trained and not friendly.

8/10

Excellent

01 Feb 2017

Verified traveler

Excellent and will come again

Romantic Decoration for our Anniversary. Large Room, Very good View, So relax with large swimming pool. Far away but free shuttle bus (15 mins) and free ferry (10 mins) to town. Breakfast buffet with variety of choices. Bar at the top overview the city.

Partner

6/10

Pleasant

30 Jan 2017

Verified traveler

Spacious rooms, big clean pool (though a little cloudy, generous international breakfast spread.

10/10

Exceptional

02 Sep 2016

Timothy

Excellent hotel in Cambodia!

This was my first time in Cambodia for a business trip. The room in the hotel was huge, the premises were huge, everything is modern and works beautifully. The view i had of the river was amazing.

8/10

Excellent

31 Jul 2016

SUNIL

a. the gym was not open at 630am and had to get it opened. aircon took long time to get started and very hot and stuffy.
b.more hanging hooks needed in room

8/10

Excellent

11 Mar 2016

Verified traveler

B I G Hotel

Stayed for 4 nights with daily breakfast. Rooms were big and even the toilet. Hallways were big. Big pool. Great view of the sunset from the top floor and pool area. Just a bit far from the city center and not much activity around the area.

10/10

Exceptional

12 Nov 2015

Matthew

Highly recommended

The hotel was amazing! Great pool and great views, especially from the roof top! The cleanliness and staff was always helpful and more then attentive.

Partner

6/10

Pleasant

04 Nov 2015

Verified traveler

The stay was wonderful and the staff extremely attentive and eager to serve the hotel guests. The room was very large and clean. The only downside to the hotel was its location. As it is outside the main commercial area of Phnom Penh there is not much within walking distance of the hotel.

4/10

Poor

01 Aug 2015

AJB

Just a bad hotel

This is an isolated hotel with nothing around and no shuttle or taxis on site, so you have to call in advance for a taxi then wait 15-30 minutes if you're lucky. I waited 30 minutes for one and ended up having to jump in an arriving cab or I might still be waiting!

Check in took 30 minutes even though there was no line. Staff seemed massively confused when I asked if I could have a city view room. It's like they didn't know how to operate the computer. They were sending staff up to the rooms to see what was available. I decided just to accept what they gave me or it would have taken longer.
Few staff have good knowledge of English.

Needed engineer to come to my room twice the same day to fix my tv. Air in the water lines is causing water pressure issues.

All a in all a very badly managed hotel and not worth all the trouble. Next time in Phnom Penh, I will pay more and go back to the Sofitel.

10/10

Exceptional

20 Jul 2015

Verified traveler

MY STAY IN CAMBODIA

IT IS A 5 STAR HOTEL ALL IS VERY GOOD. THE ONLY THING I WOULD SAY THAT THEY LACK IS A BUSINESS CENTER WITH COMPUTERS AND PRINTERS

8/10

Excellent

17 Jul 2015

Vorawuth

Top notch in Phnom Penh

PRO:
5* service
Clean, comfortable, great breakfast
Excellent large room/bathroom
CON:
15 min from town, door has hole at the bottom

Partner

8/10

Excellent

09 Jul 2015

PIK YING

Hotel needs redecorate the room

It is a new hotel. the hotel is ok but the room decoration is not beautiful at all. The location is a little bit far away from the center. But if you are looking somewhere quiet and peaceful, it is not bad.

Family

6/10

Pleasant

30 Jun 2015

Verified traveler

Bad hotel

the staff is 100% helpless and very ignorant. They never feel sorry for the bad arrangement and complaint. They just keep repeating the same thing they talked again and again.

Family

10/10

Exceptional

14 May 2015

Matthew J

Soft Opening of Luxury Hotel

Soft opening of brand new luxury hotel. Very good value for money paid, but quite a distance from all the tourist sights. Staff very friendly and service was overall good but some still learning the ropes. Pool not open every day of stay which was a bit disappointing, especially in Phnom Penh heat.

Partner

10/10

Exceptional

21 Apr 2015

Justin

Very nice hotel but poor unsecured Wifi

The hotel is very nice. It's practically brand new. The food from the 1st floor restaurant was fantastic, breakfast was also very good.

The only thing that I can fault this hotel on is their Wifi. It's so bad it didn't even work half the time. Not to mention it's an open network with no security, another guest could easily view all of your activity. When it did manage to work I was nervous to check my e-mail or banking because it's unsecured. For a hotel of this quality I was surprised Wifi would be this bad. I stayed at hotels that only cost $40 a night and the Wifi was better.

Partner

10/10

Exceptional

14 Mar 2015

Krista

Highly recommend

Pre-launch of new hotel. Stunning, elaborate hotel at affordable rate. More vacation oriented than business, but perfectly lovely. New staff and new hotel so a few service glitches, but more than compensated by excellent attention and follow-up. Location is about 15min drive from city centre, so not a walkabout town location, but that's also what's appealing about the location.

Beautiful hotel, stunning views, and lovely facility with great comfort.

10/10

Exceptional

30 Dec 2014

mark

the best hotel in phnom penh !

stay 4 nights in that new hotel ! first at all the staff was wonderfull and perfectly welcome and perfect services.

this hotel is not yet finished but its already so wonderfull architecture exceptional!

the breakfest was generous and delicious with a lot of choices 5 stars .

ill be back certainly here ,the view on the river with sunset and fresh air gave lot of energy !

the surronding is so calm not noisy ,not warm and with the nice view and romantic night with lighting on the city .

thank you to all the staff make my christmass so sweet for 2014 !

Partner

6/10

Pleasant

27 Dec 2014

Thyda

A colossal resort with impressive views...

The hotel looks like a construction zone from the outside. Wished we were advised of this before hand. The amenities like pool and gym are unavailable, still under construction, hence, the discounted room rate. Only restaurants are open. Breakfast buffet and room service is good. Rooms are enormous, including bathrooms. Good value in that sense. A few technical issues with drainage in the shower and the high tech toilet is a nuisance. The staffs are very friendly and helpful, which is why I would recommend the hotel. They are all trying their best to prepare for the official opening in a few months and deserves our support.

10/10

Exceptional

05 Apr 2026

Mendal

Mycket bra hotel enda problem är legget lite utanför centralen . Bra frukost,trevligt personal

10/10

Exceptional

16 Mar 2026

Marisol

Excelente todo, desayuno con mucha variedad, personal muy amable.

Partner

10/10