Name: Angkor Palace Resort & Spa
Address: Phum Kruos, Sangkat Svay Dangkum, Siem Reap, 555, Krong Siem Reap, 17200, KH

10/10

Exceptional

22 Mar 2020

Verified traveler

nice layout, totally relaxing. amazing staff! fantastic rooms and bathrooms!

The concierge Mr Kim was one of the best I have seen. I would go back to the hotel just for his services alone if need be!

Leisure Family

10/10

Exceptional

03 Mar 2020

Tracker

Lovely resort. Thoroughly enjoyed our time here. The spa was excellent. The breakfast buffet was very good. We enjoyed lazing around the pool.

Leisure Family

8/10

Excellent

29 Feb 2020

Verified traveler

Liked the quietness of this resort, liked the cheap TUK TUK waiting out front to take you wherever you wanted to go. Liked the grounds, except they needed more flowing water in their little river. It was a mosquito breeding ground, and there was many mosquitoes. I did not like the price gouging on the mini bar. 3$ on a coke is a bit excessive. Take tuk tuk to grocery and bring your own in, but they have sign stating no outside food or drink, but wasn’t enforced.

Leisure

10/10

Exceptional

27 Feb 2020

anthony

Great place to stay

Excellent service, staff, room, and hotel grounds

Friends_and_family Family

10/10

Exceptional

24 Feb 2020

Verified traveler

Excellent. The room itself is fairly standard; hard bed, tiny balcony, but nice decor and spacious. The resort itself is beautiful. The pools are amazing although in need of some tile repairs. The small childrens playground is great for entertaining the kids. The gym, spa, and saunas are excellent and the breakfast has great options. They even have reliable and friendly tut tut drivers just available just off site to make the distance from the main centre a non-issue. I would most definitely recommend the resort.

Leisure

6/10

Pleasant

20 Feb 2020

Steven

The property met my expectations clean well maintained,however there were issues, the in room safe malfunctioned not once but twice also my electronic key did not work returning one evening although these issues were rectified the staff made me feel as though I was the issue. The scuttle service to the night marked was on time and very easy to use, food was splendid over all I enjoyed my week here.

Leisure Self

10/10

Exceptional

12 Feb 2020

Bill

A great spot to base a trip to Angkor Wat ant the other temples. Not too close to the hustle and bustle of downtown Siem Reap but transportation by Tuk-tuk was ver economical and efficient. Staff very friendly and helpful and the resort grounds were outstanding

Leisure Partner

10/10

Exceptional

18 Jan 2020

RK

Well maintained resort, clean & spacious rooms with friendly staff!!!

Leisure Family_with_children

10/10

Exceptional

10 Jan 2020

Margaret

A great resort !

An excellent resort ,friendly staff & a very relaxing pool area in a nice quiet area away from the main shopping hub around Pub Street. The Resort had great facilities but The Club Lounge facilities definitely needs to upgrade to international standards.

Partner

8/10

Excellent

01 Jan 2020

Verified traveler

Staff were very friendly and the rooms were a good size. Live entertainment was excellent.
The pool is need of maintenance (tiles are falling off). The restaurant for lunch and dinner has good food but the service is too slow. We waited 45 minutes for our dinner and with young kids this is not ideal.

Leisure Family_with_children

10/10

Exceptional

30 Dec 2019

Verified traveler

Very well maintained and beautiful property. Staff were very helpful without being intrusive. Would highly recommend.

Leisure Family

10/10

Exceptional

27 Dec 2019

Verified traveler

The property is great to relax after a whole day in Angkor Wat. My kids loved the pools! The breakfast was good and the service was great. Again Great Service!

Leisure Family

8/10

Excellent

27 Dec 2019

Verified traveler

This hotel is great for our family of 9 persons and we have enjoyed our stay.

Leisure Family

10/10

Exceptional

27 Dec 2019

Carol

Well maintained beautiful property, the room is spacious

Leisure Family

2/10

Poor

16 Dec 2019

Verified traveler

Unable to assist when required to cancel. Very poor customer service.

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Verified traveler

Staff was extremely helpful and friendly. Grounds were beautifully maintained. Great value. Highly recommended.

Leisure Family

10/10

Exceptional

29 Nov 2019

Verified traveler

Excellent staff, well maintained hotel and well kept grounds.

Leisure Partner

10/10

Exceptional

14 Nov 2019

Sarah

Perfect

We stayed in this hotel twice now and each time it was perfect. Amazing hotel, specious and comfortable rooms, relaxing pool and the best food at the restaurant. The staff are professional, friendly and lovely.

Partner

10/10

Exceptional

14 Oct 2019

Andrew

Almost Perfect

It was a little way out of town, tuk-tuk ride was $3 to Pub Street, (their free shuttle only operates at night and you have to book) A few of their ameneties weren't possible to use such as the golf driving range. Hotel staff were brilliant, very friendly and willing to help. If you were thinking of paying extra for the pool view i wouldn't worry as they explained most of the trees have grown and you can't see the pool anyway. Be careful at happy hour as we found out it wasn't valid at the pool bar only inside the foyer (bit strange in a hotel with such a beautiful pool where most people spend the day) Breakfast was fantastic, many things to choose from. Overall it was a hotel i would recommend, they just need to change a few small things and it would be perfect.

Family

10/10

Exceptional

13 Oct 2019

DmitryH

Great hotel in Siem Reap, a jewel in the small town. I would highly recommend it to all tourists and business people. Great staff and good food. We even received a complementary cake for our son on his birthday. It was very touching.

Leisure Family_with_children

10/10

Exceptional

06 Oct 2019

Verified traveler

The staff went over and beyond to accommodate. I highly recommend this place.

Leisure Self

8/10

Excellent

20 Sep 2019

Verified traveler

Friendly staff, very attentive. Could improve on breakfast and lunch menu, breakfast used to have more variety. Our experience at the spa was less than satisfactory, they forgot our appointment and made mistakes with our bill.

Leisure Family

10/10

Exceptional

14 Sep 2019

Roger

An amazing holiday experience

A truly amazing stay at a genuine resort. We both loved our two nights and only wished it were longer. The staff were exceptional and made us feel like a king and queen; an absolute credit to their company. Angkor Wat temples were great but our stay in Angkor Palace Resort & Spa made Siem Reap truly memorable.

Partner

10/10

Exceptional

30 Aug 2019

Verified traveler

Everything, outstanding...no faults. Check-In, was the most welcoming I have ever experienced.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2019

Seymour

Exceptional service. They took care of my family from day one. I would highly recommend this resort, you wouldn't regret it.

Leisure Family_with_children

10/10

Exceptional

30 Jul 2019

Kate

The staff were so friendly and efficient. Really easy to book trips. The hotel and gardens are stunning. Breakfast started early and was about the best I’ve experienced.

Leisure Family

8/10

Excellent

30 Jul 2019

Verified traveler

No complaints at all. The fee was reasonable and breakfast was good

Leisure Family

10/10

Exceptional

28 Jul 2019

Verified traveler

If you’re coming to Siem Reap definitely stay at Angkor Palace!
It feels like an oasis miles from the city, but it is only a short tuk tuk away from Pub Street and all the sights. When you’re there you can’t hear any horns or cars or anything, just the birds and insects and silence. It’s so nice to come back to after a crazy day of exploring and adventuring. The grounds of the resort are so spacious and green, and a lot of the time it felt like we had the resort to ourselves.
The staff are so welcoming and lovely, and tend to any need you have with a warm smile. I honestly can’t fault anything about this place or the super friendly staff and wish we had stayed longer.
Thank you Angkor Palace! 5 stars!

Leisure Partner

10/10

Exceptional

17 Jul 2019

Verified traveler

Very good facilities, well keep grounds. Staff always willing to help. A excellent place to relax.
Gym was hard to cool - problems with airconditioning

Leisure Family

10/10

Exceptional

11 Jul 2019

AL

The property is beautiful and the staff very attentive and accommodating. I will certainly stay at this property in the future whenever I visit Siem Reap.

Friends_and_family Family

10/10

Exceptional

09 Jul 2019

RajMailvaganam

Friendly staff and good accommodation. Very helpful and excellent Spa facilities. Every morning some Fruits and water delivered to the room. Good service.

Leisure Partner

10/10

Exceptional

03 Jul 2019

Fred

Friendly and helpful staff, beautifully maintained property, good food

Leisure Self

8/10

Excellent

01 Jul 2019

Verified traveler

Good value

Very large room and comfortable. Friendly staff. Big selection at breakfast although food quality was just okay.

Partner

8/10

Excellent

17 Jun 2019

Verified traveler

Nice entrance, nice pool. Restaurant menu is very limited and pricey

Leisure Family

10/10

Exceptional

07 May 2019

GK

We loved this hotel (visiting as a family - 2 children April). The facilities (2 pools, gardens, spa and gym) were great and very quiet at the time we stayed (as New Year just passed). The concierge went out of his way to help us organize a child-friendly tour to the temples, which allowed return to the hotel when ever it got too hot. The staff were very attentive without being overbearing and helped greatly when my daughter bashed herself. Complimentary massage went down well and the gym was well served if slightly hot on the day of use. We ate in the restaurant and sampled the bar food. Both were nice without being memorable. Prices are as you would expect for a western hotel - not cheap but not over the top either and the quality was always good. The hotel is a little out of town but that suited us well. A short tuc tuc journey (10 mins) took us anywhere we needed to go. The architecture is also a bit more authentic than other establishments and really rather lovely despite not being new (in fact better for it). A lovely welcome and a lovely stay - would recommend.

Leisure Family

10/10

Exceptional

03 May 2019

Richard

Perfect place

Perfect place

10/10

Exceptional

26 Apr 2019

Melissa

Amazing, helpful staff. Possibly the best hotel I have stayed in!

Family

6/10

Pleasant

23 Apr 2019

Verified traveler

Good value property about 10 mins from the town center. Staff however were not what you expect of a five star hotel. Breakfast buffet was just \"OK\" and quality of in house dining was also just \"OK\" - not five star

Leisure Family_with_children

10/10

Exceptional

16 Apr 2019

Verified traveler

Not just buildings, has characters such as garden , water fall and koi fish , etc ...

Leisure Friends

10/10

Exceptional

15 Apr 2019

Verified traveler

Clean and spacious. One large swimming pool and a quieter swimming pool. We enjoyed the both. Decorations around hotel is nice it is just like Angkor Wat and Angkor Thom in good condition. Breakfast is good too. I would come back to this hotel on my next visit.

Leisure Family

10/10

Exceptional

12 Apr 2019

Renee

Definitely must go!

Amazing in every way!

Family

10/10

Exceptional

10 Apr 2019

Verified traveler

It was beautiful but needed some USB ports! I also would have love to have a little mini market to buy some soft drinks and keep in my room. Many hotels I stay at have them and I won’t ever pay the minibar prices but would gladly pay a little less at the market.

Leisure Self

10/10

Exceptional

08 Apr 2019

Dorothy

Amazing!!!!!

Amazing hotel. Everything was immaculate and so enjoyable. The reception and staff were very efficient, helpful and enjoyable. I hated to leave our bit of paradise. thank you for a wonderful experience.
Dorothy

Friends

10/10

Exceptional

07 Apr 2019

Verified traveler

This is an amazing place to stay & the check in process was so great I thought I may have been dropped off at the wrong Hotel. Excellent value for money and have free shuttle service into town & back in the evening so very safe. Rooms are very large.

Leisure Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Amazing place people staff and food.
Definitely recommend

Leisure Family

8/10

Excellent

31 Mar 2019

Michelle

Great resort at a great price.

We were greeted with a scarf and welcome drink. Breakfast buffet was excellent. Mosquitos were a problem at first but I called the front desk and a plug in repellent was brought which took care of the problem. Beautiful resort.

Family

8/10

Excellent

27 Mar 2019

Verified traveler

Our flight in meant we arrived about 10.30am. Check-in was fine until after all the introductions and welcomes we were told we needed to pay an extra USD50 per room to be allowed into the rooms before the official check-in time of 2pm. I have never been faced with this kind of shakedown before, and we would not stay here again for this reason alone. A shame as the property and staff were otherwise very good indeed.

10/10

Exceptional

27 Mar 2019

Bhavinkumar

Great place to stay.

Ideally located. Free shuttle services after 7.00pm to main city centre.
Plenty of tuk tuk services available. Our diet is strictly vegitarian and hotel chef catered for our breakfast.

Family

10/10

Exceptional

13 Mar 2019

Verified traveler

Staff were incredible, the customer service was 11/10 :) especially Hom, the head of concierge services, he made me feel very welcome & was extremely helpful

Self

10/10

Exceptional

12 Mar 2019

Leo

Beautiful property all around. Perfect sized pool, nice exercise room, and ponds with koi fish enjoying life. This hotel is a favorite spot for many tourist because of the friendly staff, quiet location, and of course.. the fair price for the stay.

Leisure Self

8/10

Excellent

02 Mar 2019

Verified traveler

The garden and the pool ares drive the property experience -- and these are very good, especially for children. The rooms are actually 3-star level, but still neat, clean, well-kept and OK, but certainly not 5-star.

The property is big and lacks \"intimacy\" and sense of 'personal' attention, but as a big property, if one is OK with that, it's a very good space.

Dining for breakfast is normal, large, bland buffet -- but OK at a 3+ -plus star level.

Staff are good and work at pleasing the guests.4-star.

We were very OK with the experience and will return with our young son.

Business_and_leisure Family

6/10

Pleasant

23 Feb 2019

Katie

Will never return

The rooms are dark and the band plays a loud music all night long that you can hear from your room. You won’t be able to sleep.
You won’t be able to use the pool either because of so many mosquitoes. Breakfast is not great. Again, bugs all on top of the food and not tasty. They leave out same food everyday. It’s also weird that a bunch of police/officers(?) come and eat at the breakfast buffet every day. Spa/massage is bad. Overall, this is not a five star hotel.

Family

10/10

Exceptional

21 Feb 2019

Verified traveler

This is a really nice place to stay. Staff are very attentive and take care of anything you need. In a way, you are treated as if are royalty. Conciergee service was excellent. The pool was very nice as well. Other than a bit slow service during breakfast, the place is excellent overall. We loved it there.

Leisure Family_with_children

10/10

Exceptional

19 Feb 2019

Verified traveler

Great staff, very nice and helpful.
Off road, away from noise.
Close to Ankor sites.

Business Self

10/10

Exceptional

17 Feb 2019

Verified traveler

Very courteous and competent staff. Always eager to assist and accommodating.

Leisure Friends

10/10

Exceptional

07 Feb 2019

Verified traveler

Staff are really nice and helpful. We got upgraded to a suite, the room is amazingly comfy. We flight out at 23:00 staff even allow us to reentry lounge before our departure. I will highly recommend to you to stay at this resort

Leisure Family_with_children

6/10

Pleasant

06 Feb 2019

Kimsan

Hotel staffs tend to be less responsive esp during breakfast time. Also wait for a long time to check in

10/10

Exceptional

28 Jan 2019

Edward

Angkor Palace

Beautiful, relaxing stay

Friends

10/10

Exceptional

26 Jan 2019

Verified traveler

The ambience was fabulous. The struggle the staff go through to communicate in English

Leisure Family

10/10

Exceptional

15 Jan 2019

Verified traveler

Comfortable beds and spacious.
Staff very helpful and pleasant.

10/10

Exceptional

06 Jan 2019

Verified traveler

Absolutely superb!! Pool area fantastic. Would recommend didn’t want to leave!!

Leisure Partner

10/10

Exceptional

04 Jan 2019

Verified traveler

Great facilities- not really walking distance to things but $3 in Tuk Tuk to town. Good food, spa and pools. Lovely quiet place to relax after sightseeing in the heat all day. Good adjoining rooms for families.
Would highly recommend.

8/10

Excellent

03 Jan 2019

Frank

Beautiful grounds but hit or miss service

The grounds of the hotel are amazing and kept in beautiful condition. Room was clean and very large. Shower was incredible. Service was hit or miss with some staff very friendly and going out of their way to accommodate us and others not so much. The main pool was closed for most of the time we were there and there was no shuttle service offered to pub street either. Both were let downs. They did have a gala for New Year’s Eve that we attended which was lots of fun. Happy staying here but would probably try another property if I return to Siem Reap.

Partner

8/10

Excellent

02 Jan 2019

Phil

Good location a bit off the main road so it was quiet away from the hustle and bustle off the street. A quick tuk tuk ride gets you down to Old Market.

Leisure Family

10/10

Exceptional

29 Dec 2018

Verified traveler

Picked us up from the airport. Drive and all staff was amazing and helpful in every way. Room was incredible. 5 star all the way.

Friends_and_family Family_with_children

8/10

Excellent

29 Dec 2018

Jason

This is a great getaway resort hotel in Siem Reap, its size is probably one of the biggest, about 10-15mins drive (tuktuk) away from the Pub Street. Hotel Staff are extremely helpful and friendly, spa and swimming pool area was fantastic as I have spent 1-3hrs almost everyday during my 5days stay. Food within the restaurant was great as I get 25% off, the free buffet breakfast is acceptable but wish they can switch the food up a bit daily. During our 3 days visit to the Angkor Wat, I always find some time to relax within this hotel, even though the room interior is not too modern or upscale, I do find it acceptable in the city if Siem Reap. Overall I would recommend this hotel to others, the price is on the high sode within Siem Reap but its value is well worth it.

10/10

Exceptional

28 Dec 2018

Verified traveler

Great place!

8/10

Excellent

26 Dec 2018

Reggie

Very friendly staff and arrangement. We had a very pleasant stay!

10/10

Exceptional

24 Dec 2018

Verified traveler

The coincerges waiters and staff were excellent and helpful. Special mention waiter Rithsappal and coincerges Kim San

10/10

Exceptional

22 Dec 2018

Verified traveler

Great place, very friendly staff. Food is bit expensive compared to outside restaurants.

8/10

Excellent

22 Dec 2018

USA

Wonderful service, good food and nice vibe. Location is between airport and town center which makes it convenient for seeing the sites. Perfect hotel if staying with children - they will love the pool.

10/10

Exceptional

20 Dec 2018

Verified traveler

Relaxing, clean, fun, and great pool! Very nice resort for a decent price.

10/10

Exceptional

05 Dec 2018

Jocelyn

The hotel met all our expectations and we had a wonderful stay. The staff members were attentive, kind, accommodating and were genuinely interested in helping make our stay as comfortable as possible. This included check-in staff, concierge, housekeeping and those in the restaurants.

The hotel is located about 10 minutes away (by car or tuk tuk) from Siem Reap city centre. Although the shuttle bus was unreliable, it is very easy to travel from the hotel to the city centre or to other attractions (the concierge recommended tours).

The resort is not new anymore but very well maintained and has great facilities. There are two very large pools with pool cafes. The grounds are beautiful and have fantastic landscaping. A true oasis in the bustling city. There is a huge pond, tennis court, driving range, spa and a number of restaurants (special mention to the Khmer cuisine restaurant which was a wonderfully authentic restaurant).

It is very good value for a resort-type hotel and I would not hesitate to recommend this to others!

10/10

Exceptional

28 Nov 2018

Eric

Such amazing hospitality. Highly recommend for anyone looking for a fun few days in Siem Reap.

Partner

10/10

Exceptional

28 Nov 2018

Christopher

Another great stay at the hotel.

Partner

10/10

Exceptional

17 Nov 2018

Emma

Great pool. Great breakfasts. Great friendly staff

10/10

Exceptional

12 Nov 2018

Tracey

Beautiful hotel. Rooms are lovely. Huge pool. Western eprestauarnt food outstanding. Hotel staff so lovely and gracious. We would definitely return. Very close to airport and Pub Street and Night market

8/10

Excellent

12 Nov 2018

Phat

It was nice

Family

10/10

Exceptional

11 Nov 2018

John

An excellent facility. Large, well-decorated rooms, attentive staff. Situated a bit off a main street so very quiet. Large, very well kept pool, spa and grounds. Sumptuous buffet breakfast. Airport shuttle service included.

10/10

Exceptional

06 Nov 2018

Natalie

What an amazing resort! From our traditional welcome, to the service at the restaurants and general help from staff we were more than impressed. We will be back and will recommend to all our friends!

Family

10/10

Exceptional

06 Nov 2018

Andy

Very enjoyable stay -- the facilities and staff were excellent.

8/10

Excellent

23 Oct 2018

Mya

Far from city but we were so impressed on their welcome.

10/10

Exceptional

22 Oct 2018

Karen

very clean and spacious rooms, had connecting rooms as a family - PERFECT! friendly staff, pools were gorgeous, SPA was outstanding, good location
will definitely return.

10/10

Exceptional

11 Sep 2018

Verified traveler

Awesome !

amazing, service place and entry. food is also great for breakfast. shuttle service and other help for concierge.

Friends

10/10

Exceptional

09 Sep 2018

Verified traveler

The ultimate experience, my second tome. I will be back.

10/10

Exceptional

05 Sep 2018

Suzy

Super nice people, willing to do anything, always smiling. Gorgeous grounds and one of the best breakfasts I have ever had in 70+ countries.

10/10

Exceptional

23 Aug 2018

Verified traveler

all good, but 3.50 for cold instant coffee by the pool was disappointing

10/10

Exceptional

20 Aug 2018

Verified traveler

very nice hotel and wery good service, but restaurant for dinner very slow

10/10

Exceptional

18 Aug 2018

Ben

Had a rocky start with noisy room with dog barking on southeast side of property, but front desk moved me to another room. Subsequently, had a nice relaxing stay with good food and fantastic massages in the Spa. The Kymer Traditional Massage is wonderful. Highly recommend this Resort.

10/10

Exceptional

12 Aug 2018

Sod

Modern & Comfortable.

Enjoyed the welcoming ceremony with the 3 beats of the drum and welcome drink. Nothing was too much trouble, comfortable & clean spacious room. Large clean and safe swimming pools.

Breakfast was excellent with a vast array of choice.

8/10

Excellent

10 Aug 2018

seethu

Away from hustle n bustle of downtown

Nice, green, quite, huge breakfast cafe but limited choice of food especially for vegetarians

10/10

Exceptional

06 Aug 2018

Lim

Shuttle van stop location is no convenient, is too far from night market and pub street. especially have 3 yo kid and 70 yo parent.

10/10

Exceptional

05 Aug 2018

Verified traveler

Lovely hotel and staff

Lovely hotel and staff. Our airport transfer was late and needed chasing. Also our discount on all food and drink was good but instead of applying it automatically, we needed to present a voucher with every order. Overall really good though.

10/10

Exceptional

27 Jul 2018

Verified traveler

Great family stay

We are a family of five from the UK and stayed two nights at the Angkor Palace Resort hotel. Everything went very well for us. There was good email communication in advance and we were picked up from the airport. The rooms were great and the children particularly enjoyed the large pool. Breakfast also had everything we wanted. Great stay.

8/10

Excellent

22 Jul 2018

Verified traveler

Good hotel.

Great swimming pool and lovely gardens. Staff friendly and efficient. Room comfort good, although a little dated in parts. Overall happy with the customer experience.

8/10

Excellent

19 Jul 2018

kirsty

It was a bit far from the centre of town but tut tuts are always accessible and cheap! Was a bit disappointed when sitting by the pool one afternoon that a staff member told us we were not allowed to eat our own food in the resort, it was a packet of chips! Otherwise staff were all lovely and very helpful

10/10

Exceptional

19 Jun 2018

Nilgun

Great Resort .. Great Destination ...Great people…

We have a great time in Siem Reap. Everything was great. We spent most the time outside of the hotel but we still able to enjoy the facilities here.
The free shuttle bus will take you into Siem Reap town centre and bring you back. There are also always Tuk Tuk drivers waiting near the entrance.
The facilities on the site are very good including two swimming pools.The staff was always pleasant . Everything was perfect…If we ever return to Cambodia we will definately stay again.

Family

8/10

Excellent

22 May 2018

Tom

Quality Resort

Very comfortable and grand hotel with all the facilities you would expect. The rooms and bathrooms are a generous size with quality amenities. Staff were helpful and friendly although some things were lost in translation. Only drawback is the distance from the centre of Siem Reap but there is an hourly free shuttle from 7pm or a tuk tuk ride is only US$3 each way.

10/10

Exceptional

08 May 2018

Bala

The hotel is really a palace justifying its name

Overall an excellent experience staying in the hotel. The staff are very warm and friendly. Very well maintained with lots of green garden, pond, tress.
Excellent breakfast with good varieties.

8/10

Excellent

07 May 2018

mun

Good stay

Good trip. Pleasant staff. Good Cambodian food delicious curry. Overall very good.