Auberge Hôtel Spa Watel

Canada , Montreal-QC
SAINTE-AGATHE-DES-MONTS, 250 Saint Venant
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100 reviews shown

4/10

Poor

08 Mar 2026

Don

Room was not ready at 3pm. Front desk gave us the key but when we went to the room it was still being cleaned. Better communication would have avoided us going up with our bags and wait front of our room for it to be ready.

No privacy in the room. Unable to open the window curtain (window and the entrance facing the hallway).

Room cleaning is not included. If you request is by leaving the sign on the door, sign will be removed without cleaning the room.

Parking is an issue. Up on the hill is not safe to park and sometimes if you park, you cannot leave due to other cars blocking. Although the reception informed us this is a known issue, they do not track the vehicles (not taking plate numbers).

8/10

Excellent

01 Mar 2026

Lev

Everything was good , very clean place , no complaints, receptionist lady in Saturday afternoon was very nice , we was 2 couples and we got 2 rooms close , on the same floor .
For sure we gonna be back !

Friends

8/10

Excellent

16 Feb 2026

Akshay

Everything was great. The room next to me had kids and they were yelling a lot . Apart from that everything was on point.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Sarra

Très belle expérience, belle place très propre la suite .
Bon service . J’ai aimer mon expérience je vais retourner garanti .

6/10

Pleasant

08 Feb 2026

Joy

Staff was wonderful and the rooms were clean with amazing NeroSpa beds! For this price range it did not meet our expectations ( parking was sparse, rooms were not sound-proof and were lacking some TLC ( tender loving care).

Partner

6/10

Pleasant

02 Feb 2026

Marie

Staff present and polite.

Partner

4/10

Poor

28 Jan 2026

Pierre

Studio felt negelected. No water, small bathroom...

10/10

Exceptional

08 Jan 2026

Lillian

clean room

Leisure Family

10/10

Exceptional

07 Jan 2026

Kenza

Amazing stay overall! Highly recommended

4/10

Poor

04 Jan 2026

Kristopher

Parking was very limited and unsafe. Fell a couple of times as it was very icy and not salted. We could barely go up to the hotel.

Very small room for the price, while we got to our room the door wasn't even closed properly.

Staff was warm and helpful.

Overall not worth the price to be honest.

Family

8/10

Excellent

02 Jan 2026

Edgar

We enjoyed our stay overall. The rooms were acceptable and the location was excellent, especially for the price we paid. The front desk staff were very friendly and helpful. There was also a food basket for breakfast that was very convenient.

Unfortunately, our only negative experience was with one cleaning staff member. After my wife asked her for help opening our door while she was cleaning the room next to ours, the interaction was unpleasant. Later, despite leaving a “make up my room” sign on the door, our room was not cleaned. We noticed the sign had been flipped to “do not disturb,” which we are confident was done intentionally so the room wouldn’t be serviced.

This was a disappointing and unnecessary experience, but aside from this incident, the hotel itself met our expectations and was good value for the money.

Leisure Family_with_children

6/10

Pleasant

30 Dec 2025

marilyn

Chambre 302
J’ai payé 200,00 pour cette chambre décor Elvis Gratton.
Vraiment un coup de peinture ferait grandement du bien (vert menthe et pêche comme couleur)
Que dire de la salle de bain (bain tourbillon des années 80)
Positif: la propreté des lieux et les employés sympathiques des notre arrivée.

Partner

10/10

Exceptional

29 Dec 2025

Benjamin

Staff was nice, place was clean

8/10

Excellent

28 Dec 2025

dheemahee

The swrvice was excellent and the staff was very friendly.

Leisure Partner

8/10

Excellent

25 Dec 2025

Soufia

The service was very welcoming and friendly. The hotel and spa were clean and well maintained. However, although we had reserved three rooms, our friends were not satisfied with the cleanliness of the bed linens and bed in one of the rooms.

Leisure Friends

2/10

Poor

07 Dec 2025

gildo

I got charged at the hotel after I paid through Expedia and when I go to the room it was dirty. I had change rooms. I wasn’t impressed and I hope I get my refund when I check out

Leisure Partner

8/10

Excellent

30 Nov 2025

Marie Lou

Generalement tres propre et en bon etat. Le service etait inegal mais courtois. Cependant, la cafetière etait sale. Et on aurait apprecie plus de details sur les installations. Enfin, la température de la chambre etait difficile a contrôler. On a eu tres chaud pendant la nuit.
En somme, Tres belle vue vue et bon rapport qualité-prix.

Partner

8/10

Excellent

27 Nov 2025

Annette

The room was very nice and clean.
Brigitte was very helpful.
The breakfast was very good

Leisure Partner

8/10

Excellent

17 Nov 2025

John

Clean and quiet room. Very nice and friendly staff.
Small bathroom.

Business Self

10/10

Exceptional

10 Nov 2025

Ivonne

I did love this place, really, super confi, the staff, they have everything for a relax weekend.
Thanks

Friends_and_family Friends

10/10

Exceptional

08 Nov 2025

Carol-Anne

Les lits vibrant neurospa sont génial

Leisure Family

10/10

Exceptional

02 Nov 2025

Yselande

Très bien, nous avons passé un séjour agréable et calme. Le déjeuner était pas trop luxe mais j’ai aimé le fait qu’ils l’apporte directement à la chambre.

Leisure Partner

6/10

Pleasant

27 Oct 2025

Gabriela Carolina

Clean bed, hot tub and washroom. The room could use some maintenance, upgrade, paint.

Leisure Partner

6/10

Pleasant

26 Oct 2025

Hajar

Vieux auberge, cher pour le prix payé

Honnêtement un peu déçu, car on est venu en voyage en couple, on a vu les photos mais ça ne représente pas la réalité, une petite piscine mais fait quand même la job, ( faut pas être plus que 4 personnes sinon ça devient trop gênant), notre chambre était vielle, pas très bien rénovée, le déjeuner 25$ extra mais peu de chose, les peignoirs faut les louer 10$. Quasiment rien b est inclus. Pour le prix qu'on a payé, nous ne reviendrons pas.

Partner

2/10

Poor

19 Oct 2025

Tracey

Very loud and noisy
Clean room

Leisure Family

10/10

Exceptional

16 Oct 2025

Dharani

Clean room, staff are nice

Leisure Partner

8/10

Excellent

16 Oct 2025

Marguerite

We had no Tv for 2 days. I thought breakfast would have been better

Leisure Friends

10/10

Exceptional

15 Oct 2025

Stefany

My new spot

Everything was PERFECT

Friends_and_family Family

8/10

Excellent

12 Oct 2025

Lea

je recommande

très bien, dejeuner simple mais bien. propre mais on entends nos voisins

Partner

2/10

Poor

08 Oct 2025

Francois

Not great

Room had weird layout, was old and needed some serious renovations. We were a bit underwhelmed upon our arrival since we had paid for a suite, so we asked for a new room… In this new room, there was such a strong smell (humidity or something) and the noise from neighbours kept us up all night. On our final day, we asked to switch room again so we could sleep. But this new room was filled with lady bugs. I know it’s the season, but how could they get in the room with sealed windows… I tried to find where they came from and emptied out a box of tissue just trying to get as many as I could. They kept coming so we finally gave up and decided to leave. The staff was very comprehensive and agreed to a refund (thanks). Oh and the beach was closed… It was supposed to be open though, so that’s that.

Partner

8/10

Excellent

06 Oct 2025

loukili

clean but they make me wait more then an hour for the check in

Leisure Family

8/10

Excellent

06 Oct 2025

François

Personnel d'une grande gentillesse. Simple. Sans prétention. L'équipement et les lieux sont rustiques, mais assez bien entretenus.

Leisure Family

10/10

Exceptional

28 Sep 2025

Alain

Wow belle place avec spa et piscine, chambre tres confo et personnel tres acceuillant
Prevoir sac a bandoulière pour monter les quelques escaliers au lieu valise a roulette

Partner

10/10

Exceptional

14 Sep 2025

Linda

The pools and spas were very interesting!

Leisure Family

10/10

Exceptional

05 Sep 2025

Cindy

Excellent

I only stayed 1 night wish I did 2. Thr roon was so clean bed was a little to soft for me but I liked that it vobrates with music very relaxing. I had no issue speaking English. They speak both. View if the lake which is nice. I definitely will be going back in the mid summer.

Partner

4/10

Poor

27 Aug 2025

jay

No clerk for checking out

6/10

Pleasant

17 Aug 2025

Ali

What I didn't like was the fact we had to wait a long time for the receptionist and also there was not a restaurent in the hotel or a real bar. The bath room is too small as well. Other thing were ok.

10/10

Exceptional

16 Aug 2025

Stéphane

Good place very peaceful

Self

4/10

Poor

05 Aug 2025

mylene

Check in was easy, quick and the view from the place was nice. Bed sheets had stains and the Auberge was run down. For the price, I would not book this hotel again. 2 star hotel at best.

Leisure Family

6/10

Pleasant

05 Aug 2025

Carole

The beds where rock hard and the pillows balloons

10/10

Exceptional

05 Aug 2025

Jeremy

I had a great time at this hotel and the location is one the best i went soo far the amenities and the service was A1 and they offer a lot of services for you to relax the proximity to the beach is definitely a plus and is is near a lot of interesting activities to do the only downside is that the hotel does not feature a restaurant inside it and the options for breakfast is very limited but other than that it was a very nice experience definitely would recommend.

Leisure Partner

6/10

Pleasant

04 Aug 2025

Karine

Serviettes de bain sales.
Aucun contrôle sur l’air climatisé.
Fil de poussière sur les lampes.
Clous qui traînent sur le plancher.
Mobilier et installations extérieurs laissent à désirer.
Manque d’amour en général mais personnel très gentil.

Partner

10/10

Exceptional

04 Aug 2025

Anthony

Bed was comfortable. The pool and spa area looked a little worse for wear.

10/10

Exceptional

03 Aug 2025

Pierre-Olivier

C’était vraiment bien!!

4/10

Poor

02 Aug 2025

Mckenzie

As an American traveling for a night into this part of Canada we were treated terrible for not knowing French. Went to check in and they “couldn’t find our reservation” had papers printed for every reservation and skipped over ours multiple times until mysteriously it was found. After checking in we wanted to check out the beach area across the street and they had given us keycards but we could not find any entrance that used them and they did not explain how to get into it at all. As we turned our keys in the next day we were laughed at for not speaking French by the reception. Other than the people interaction being terrible the room was nice and no issues with the place itself just do not recommend going there as an American especially if you do not speak French.

Leisure

8/10

Excellent

02 Aug 2025

Chris

Bed was clean and comfortable. The windowoutlook was blocked by a door serving the neighbor. The neihbor left his door open which was uncomfortable. Thankyou. .

10/10

Exceptional

20 Jul 2025

Jean-Charles

first: great location, by the beach (free access with hotel passes) super bike friendly and close enough to the city restaurants and PTDN bike track. many spas and pool to relax… super nice place to stop by. owners on site. i recommend.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Lamia

Beautiful scene, clean hotel

Leisure Family

8/10

Excellent

06 Jul 2025

Raslan M.

Good location

Leisure

10/10

Exceptional

29 Jun 2025

Svetlana

lovely one day stay at this charming lakefront hotel.

Leisure Family

6/10

Pleasant

28 Jun 2025

Diane

Nice view, pool and hot tubs. Property needs some work.

10/10

Exceptional

15 Jun 2025

Marc

Well good

Partner

6/10

Pleasant

25 May 2025

Diane

L’établissement a besoin beaucoup d’amour. La moitié des spas sont non fonctionnel et le matelas très inconfortable. Il a presque pas de stationnement disponible.
J’ai été déçu de la visite.

Leisure Partner

10/10

Exceptional

16 May 2025

Alice

Very cosy and home-styled hotel with nice and welcoming staff. Some nice decorations and nice spas with a calming view. Clean rooms. Will be back for sure!

Leisure Partner

8/10

Excellent

20 Apr 2025

Diane

The room was good but very dusty behind night table and vents very dusty

Leisure Partner

8/10

Excellent

09 Mar 2025

Katie

Quick weekend getaway. Nice area.

Leisure Partner

2/10

Poor

01 Mar 2025

Jeremie

Quiet moment

Leisure

10/10

Exceptional

16 Feb 2025

Clint

We enjoyed our stay very much. The room was a good size and included a jetted bathtub. The indoor and outdoor hot tubs were very nice, clean and relaxing. Thanks to the great staff members. We'll definitely be visiting again!

Leisure Partner

6/10

Pleasant

10 Feb 2025

Enelym

Jacuzzi moyens (spa) eau douteuse
Décoration à refaire et dèsuet, mur de stucco et meubles vieux.
Chambre petite

Leisure Partner

10/10

Exceptional

08 Feb 2025

Yamina

Need renovations, but for the price it’s worth it.
Staff is very nice and friendly.

Leisure Partner

6/10

Pleasant

07 Feb 2025

Martin

Not as nice as in the photos. Weird and run down construction and labyrinth for saunas, pool and spas.

Leisure

8/10

Excellent

02 Feb 2025

Heidy

Staff are friendly. If you want to eat lunch or dinner you need to go out. Some hot tubs (at least 3 or 4) were not working. In the interior pool there was humidity in one of the walls.

Leisure Partner

6/10

Pleasant

26 Jan 2025

Roseann

The potential here is amazing (location) to create an outstanding boutique hotel, but the property is clearly struggling with operations and operational costs. An unexperienced kid (like 15) served us but we overheard that was because they were short staffed. Only 3 outdoor jacuzzis were operational and all were occupied so we didn't get the use them. The amenities are either far past their prime or broken and there were many items out of place in the common areas - like a random filing cabinet by the already-oddly-located indoor jacuzzi, their document storage armoire in the little sitting room, random furniture in open spaces. Nothing bad, just...odd. Some TLC and a handyman would do wonders in this place!

Leisure Partner

4/10

Poor

19 Jan 2025

Murray

Too much saying… sad, poor, nottt clean at all… Not recommended

Business Self

10/10

Exceptional

07 Jan 2025

fatemeh saber moghaddam

Everything was perfect. I got the best massage there. By the way, i didn’t receive the receipt yet.

Leisure Family

10/10

Exceptional

01 Jan 2025

Omar

Very good

10/10

Exceptional

30 Dec 2024

Nancy

Beaucoup aimé, lit confortable, propreté superbe 2 jours de détente, près de plein de services, et massage wow

Merci

Leisure Friends

8/10

Excellent

29 Dec 2024

Martin

Le personnel est très serviable et accueillant!
Pour la chambre 213 peut être un tapis en entrant dans chambre pour les bottes et un en sortant de la douche pour pas mouiller les planchers. Le fait que ses assez bruyants qu’ont entend vraiment toute dans le corridor étaient la seule chose de négatif j’aurais à dire.
Nous avons apprécier notre week-end

Leisure Partner

10/10

Exceptional

26 Dec 2024

fatemeh saber moghaddam

The stay at this motel was truly exceptional! The staff are incredibly welcoming and go above and beyond to make you feel right at home. The atmosphere is peaceful and relaxing, perfect for a getaway. The highlight for us was the amazing spas – they’re well-maintained and provide the ultimate relaxation experience. If you’re looking for a quiet retreat with friendly service, this is the place to be!

Leisure

2/10

Poor

22 Dec 2024

Nidhi

Rooms doesnot look as shown in advertisement. Everything in room so old and not at all worth spending the money here

Only good part is the Staff. Staff is very helpful otherwise there is nothing to do in this hotel.

Beds are also very old and make so much noise. And you cannot sleep when people walk upstairs.

Looks like owner has not upgraded it since 1990's.

Leisure Partner

10/10

Exceptional

15 Dec 2024

Frederic

Super !

Leisure Partner

8/10

Excellent

27 Nov 2024

Pete

It is an older hotel but very nice. The outdoor spas were not all working properly but I like the idea of them being only for two people at a time. The TV set did not work properly. We didn't bother with it. We did not use the indoor pool as it was unusually hot in that room. It was empty the two times we checked it out. There is an indoor spa next to the pool area that is in a very awkward place. Set in a corner next to a door leading to to the outdoor spas. No privacy at all as people were walking by. It is very difficult to enter it as well. Steps were needed to hop into it but they are in the way of the people walking by. No one used it.

10/10

Exceptional

23 Nov 2024

Tracey

Really wonderful staff. Lovely, spacious room with spectacular view overlooking the lake. Extremely clean, average decor- nothing fancy -but cozy and with all the perks like spa tub, gas fireplace, mini fridge, microwave, large TV with Netflix included, safe, Keurig, meditation speakers beside the bed and more. Good soaps/shampoos and ample amount of towels. I paid more than was advertised, but they upgraded me to the deluxe room and it was worth it. Overall very much recommend.

Business Self

8/10

Excellent

14 Oct 2024

JOSEPH

Dear owner sent me to a closed restaurant.
We were only looking for a place to sleep so we would not use any of the other facilities

Leisure Partner

10/10

Exceptional

14 Oct 2024

Stephanie

Toujours excellent!

2/10

Poor

12 Oct 2024

ROLAND

Business Partner

8/10

Excellent

06 Oct 2024

Richard

Leisure Partner

10/10

Exceptional

22 Sep 2024

Patrick

Super ...

On a vraiment aimé notre séjour... On reviendra assurément :)

Partner

8/10

Excellent

15 Sep 2024

Delphine

Cet établissement a vécu de meilleurs jours et des rénovations s'imposent. Toutefois, le personnel (et une note spéciale pour William) sont très accueillants et serviables. La propreté des lieux est aussi impeccable.

Business Partner

10/10

Exceptional

02 Sep 2024

Lilian

Staff are so friendly
Quiet and so relaxing
The suite room is very nice and has its private jacuzzi
Everything was just perfect

Leisure Partner

6/10

Pleasant

25 Aug 2024

Benoît

Cute little place, great staff, the spa water was very clean, but the rest of the building and rooms needs some care. Would be nice to add a hourglass in the Dry sauna.

Leisure Partner

4/10

Poor

15 Aug 2024

Simona

Nice and quiet but expected a lot more for the money we paid. Breakfast was by far not ok, and was not provided in one of the mornings. The staircase and entrance towards elevator was not cleaned and vacuum for weeks. The presentation and pictures you see on the internet do not reflect exactly what it is once you get there. If it would have been presented as a 3 star hotel, then probably would have been satisfactory, but it was presented as a 4 stars hotel, which is not.

Leisure Partner

8/10

Excellent

10 Aug 2024

Verified traveler

Vacances

Le personnel est très sympathique et très accueillant.

Partner

6/10

Pleasant

06 Aug 2024

Richard

Lovely location

Leisure Partner

8/10

Excellent

06 Aug 2024

jacques

Chambre très bien, endroit tranquille,(four micro onde défectueux, ascenseur défectueux,) Dame à l`acceuil un peu sans gêne nous a sollicité d`être généreux en pourboire pour son personnelle qui travail fort, piscine à besoin d`être réparer mousse jaune qui sortait du rebord mais en général j`ai aimer (QUEL VUE MAGNIFIQUE DU LAC)

Leisure Partner

10/10

Exceptional

11 Jun 2024

Giovanna Di

Beautiful

8/10

Excellent

28 May 2024

Colleen

Very nice to lace with multiple spas, two pools, steam, saunas and massage by appointment. Could improve quality of bedding

Friends_and_family Family

10/10

Exceptional

22 May 2024

Lovepreet Kaur

Good experience nice room

Leisure

4/10

Poor

21 May 2024

Tamara

The place feels like a motel inside a hotel.
There was almost no staff present. We stayed 2 nights, one of which was Victoria day and the reception area was totally locked on that day. No access to facilities inside ( pool, saunas, bar. Speaking of bar, it was a vending machine and a counter to self get plastic cups. The outside pool wasn't ready. The room was dated. Felt like the 70s. We had a room with 2 beds but only one had the neurobed function. There was a persistent loud noise coming from a vent on the floor near the fridge. The beds are not very comfortable, quite bumpy and rough linen. There was a dirty towel left hanging in the bathroom and only 1 hand towel and 1 bath towel in the room. The floors crack a lot when we walk in the room. Would have been nice to have a firepit outside for the evening. Noone told us that the beach access would still be closed and that most of the hotel facilities would also be unavailable on Victoria day. The only 2 people we saw at the reception desk were nice and courteous but the whole experience was pretty bad.

Leisure

10/10

Exceptional

05 May 2024

Mey

Good location

Friends_and_family Family

8/10

Excellent

21 Apr 2024

Maureen

Quite a bit dated, but hot tubs are nice and staff were excellent. Room was VERY warm although the thermostat showed 16? AC wouldn't turn on (we found out later a switch had to be turned on). Perhaps add some explanations in the binder provided. Neurobeds were awesome!! We'd come back.

Leisure Partner

10/10

Exceptional

01 Apr 2024

ludovic

It was a nice quiet stay. The location is great and amenities are really nice.

Partner

10/10

Exceptional

09 Mar 2024

patricia

Ma fille et moi c est la troisième fois qu on fait notre sortie entre fille au Spa Watel et comme toujours c était super. Les employés sont courtois et très sympathiques on y est bien accueilli. Merci à toute l équipe.
Patricia et Martine

Leisure Family

4/10

Poor

16 Feb 2024

Valerie

mold on the window sills

Leisure Partner

6/10

Pleasant

21 Jan 2024

Benjamin

Les chambres sont tres mal isolés contre le song.

Partner

10/10

Exceptional

17 Dec 2023

Jesse

Very nice little place in The Laurentiens

Leisure Partner

10/10

Exceptional

26 Nov 2023

Peter

Quick and easy check in

10/10

Exceptional

07 Nov 2023

Moshe

Very nice personal service and beautiful facility

Leisure Partner

8/10

Excellent

17 Oct 2023

Rosina

Very beautiful and relaxing resort.

Leisure Partner

6/10

Pleasant

14 Oct 2023

Nathalie

Nice but may require maintenance.

The room was spacious and overall comfortable. We appreciated the whirlpool in the room, and neurospa bed. The electric fireplace was unfortunately defective and ran for the whole time we were there, making the room too warm.

Partner