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De Rougemont Manor Hotel

Essex · United Kingdom

Great Warley StreetView location

7.8/10Very good382 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort7.8/107.8
Condition7.8/107.8
Location8.0/108.0
Neighborhood8.2/108.2
Amenities8.0/108.0
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About De Rougemont Manor Hotel

A total of 79 guest rooms are available for guests' convenience at De Rougemont Manor Hotel. Those staying at this property may surf on the internet thanks to the Wi-Fi access ready to use on public areas. The reception is open 24/7.

Travellers may relax and rejuvenate in the property's wellness facilities. The hotel may charge a fee for some services.

Read more about this hotelShow less

With a stay at De Rougemont Manor Hotel & Suites in Brentwood (Warley), you'll be within a 15-minute drive of River Thames and Thorndon Country Park. This hotel is 20 mi (32.2 km) from Excel London and 14.2 mi (22.9 km) from Bluewater Shopping Centre.

Make yourself at home in one of the 76 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 14.5 per person
    • Crib (infant bed) fee: GBP 20.0 per stay
    • Rollaway bed fee: GBP 20.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Warley Country Park 2.2 km / 1.4 mi
Thorndon Country Park 2.8 km / 1.7 mi
Weald Country Park 4.9 km / 3.1 mi
Whitelands Dog Walking Area 6.1 km / 3.8 mi
Central Park Leisure Centre 6.6 km / 4.1 mi
Upminster Golf Club 6.7 km / 4.2 mi
Old MacDonalds Farm 7.6 km / 4.7 mi
Upminster Windmill 8.2 km / 5.1 mi
Hornchurch Stadium 8.6 km / 5.3 mi
Hutton Country Park 9.4 km / 5.8 mi
Queen's Theatre 9.7 km / 6.1 mi
Bentley Golf Club 9.8 km / 6.1 mi
Romford Golf Club 10.1 km / 6.3 mi
Delta Force Paintball Upminster 10.4 km / 6.5 mi
Hornchurch Country Park 11.2 km / 7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • GardenExtra charge
  • BarExtra charge
Show 12 more facilities & services
  • Restaurant
  • Smoking areaExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Non-smoking establishmentExtra charge
  • Table tennisExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about De Rougemont Manor Hotel

7.8
Very good
382 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.8 /10
Location
8.0 /10
Neighborhood
8.2 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
30 Sep 2024
mark
Good nice breakfast
Business Self
10/10
Exceptional
18 Sep 2024
Maria
Fantastic place
All the staff girls were 100% helpful and friendly to say the least

Especially sabrina

Lovely pool

Just so sad that place is closing down when we ve only just found it
Friends_and_family Friends
8/10
Excellent
08 Sep 2024
Saleh

Homely

Great location and surroundings
The staff were exceptional
Partner
6/10
Pleasant
13 Aug 2024
Ian
?
10/10
Exceptional
29 Jul 2024
Paul

Dont miss this place!

What a beautiful hotel! The bonus of a heated pool was the icing on the cake!
Business Self
8/10
Excellent
25 Jul 2024
SUSAN
All the staff were friendly and helpful.
The hotel was in a beautiful and ideal location for our trip.
Leisure Partner
4/10
Poor
15 Jul 2024
Alan
The doors to the units must be closed with a bang. Don’t go on a weekend. They have weddings etc and the drunken louts next door to me caused me to move to another room at 3am. Shower door leaked water onto the floor in a large puddle. You can hear everything in your room. Wouldn’t recommend.
Leisure Self
8/10
Excellent
15 Jul 2024
eusebio f
Liked the hotel. Felt a little isolated
Partner
8/10
Excellent
15 Jul 2024
Laura

Fab Weekend Break

Absolutely wonderful stay, the staff there are some of the most helpful staff i have ever come across. We were there for a wedding and the morning of the wedding any staff that we came across and asked for help it was done - couldnt fault the stay at all
Friends_and_family Family
10/10
Exceptional
18 Jun 2024
Thomas

Welcoming hotel

Sabrina on the front desk is always welcoming, all staff friendly
Business
10/10
Exceptional
05 Jun 2024
Victoria

Will use this hotel again

Very good, breakfast was very nice, our room 102 was lovely and quiet with good view of the gardens. Needs a bit of TLC in places but overall for the cost a very good stay in a great location.
Partner
6/10
Pleasant
24 May 2024
Vincent
Check in was welcoming. Car park to entrance was far. Room was in attic. Small room the desk side chair cushion worn so uncomfortable to work from. Dinner service staff not suitably trained. Breakfast was average. Much improvement required.
Business
2/10
Poor
19 May 2024
Verified traveler

Bottom end budget hotel with a garden

Everything in the gym is broken and the mattress is really uncomfortable. Bottom end budget hotel with a garden
Business
8/10
Excellent
02 May 2024
Crystal
Lovely rooms, lovely staff, excellent stay!
Leisure Family_with_children
10/10
Exceptional
28 Apr 2024
naomi
This is our second stay at The Derougemont Manor and it was great. This time we stayed in a family room which had plenty of space for a family of four including a travel cot.
The staff were very friendly and helpful and remembered us from our previous visit.
Breakfast was very tasty and had a good range for continental options.
We look forward to staying again soon.
Leisure Family_with_children
10/10
Exceptional
08 Apr 2024
Rene
Very nice staff. Good food. Dated but clean. The only complain I have is that you need to pay for Latte Caffe. That’s rather disappointing for 4 star hotel.
Business
6/10
Pleasant
25 Mar 2024
Andy

Work Trip

Staying away for work, overall the hotel is ok. The Staff are really friendly and extremely helpful. Can’t fault the food or the menu as there is plenty to choose from.

Beds are not that comfortable and TV’s need updating.
Business Self
8/10
Excellent
24 Mar 2024
gary
Fantastic one night stay, meal in restaurent was superb
10/10
Exceptional
22 Mar 2024
Stuart
Staff at this place are amazing and can’t do enough for you, rooms are always spotless. Food is very hit and miss, can be good or can be bad depending on what you order from the very limited menu that apparently is meant to change monthly but it doesn’t. Main reason to go to this hotel is the staff are great, might be worth eating elsewhere though.
Business Friends
6/10
Pleasant
17 Mar 2024
Thomas

Lovely staff

Really friendly and helpful staff. Unfortunately the room was noisy as it was at the top of a staircase
Business
10/10
Exceptional
15 Mar 2024
Oli
Really comfortable room, great staff
Business Self
8/10
Excellent
10 Mar 2024
Vincent

Comfortable stay

Pleasant no hassle comfortable stay. Recommended
Business
6/10
Pleasant
06 Mar 2024
M

Noisy room. Reception staff awkward

Reception staff not welcoming suggesting with out a credit i could not stay as they could not charge for extras. Room was already paid for and i did not want any extras.

They then checked realised they couls accept samsung pay on my phone.


Room was noisy.
Business
6/10
Pleasant
11 Feb 2024
Jonathan
Tired, room in need of modernisation. Room and bathroom cold despite radiator turned to max. Mattress old and saggy, very poor sleep
Leisure Partner
10/10
Exceptional
05 Feb 2024
Jennifer

Favourite Place to Stay - Business Trip

This is my favourite place to stay when working away. The staff are really friendly and helpful, the food is great, it is very clean and tidy. The place has a lovely feel and as a female solo guest, I feel very safe in their hands and always get a perfect nights sleep.

I have recommend this venue to a number of my colleagues as a great place to stay.
Business
10/10
Exceptional
26 Dec 2023
JAMES
Nice place to stay
6/10
Pleasant
16 Dec 2023
Verified traveler

Ok

Very basic breakfast, a noisy and slow serving bar and very basic rooms masked by what is undoubtedly a grand building. Staff seemed a little tense, overall, too.
Business
6/10
Pleasant
28 Nov 2023
robert
Stayed one night. Hotel looks great from outside but entrance filled with tacky Xmas decorations in November. Staff were nice, but age of hotel meant getting to the room difficult as no lift and parts like a rabbit warren. Wi-Fi in room was very poor. Breakfast ok. Used their gym but it was untidy, not cared for.
Leisure Self
4/10
Poor
26 Nov 2023
Chelsea
We stayed here around September 23. The staff were lovely, and I'd only come back due to them, you can tell this place had its hay day back when it was first built, sadly, now its a shell of its former self. No air con in any room, and only small desk fans were issued per room, our room was on the second floor, and when you walked in it was a lazy 25-27 degrees!!!!. The staff were helpful enough to track down a spare fan, but yeah ... old tired and had it id say about this place.
Leisure Family
10/10
Exceptional
12 Nov 2023
Allan
Overall, we had a lovely stay. Staff were very friendly, polite and helpful. The hotel looks lovely inside and out. The food was excellent well prepared and presented. The only negative opinion i would say is the rooms could do with a little renovation and updating. Would recommend and return.
Partner
10/10
Exceptional
25 Oct 2023
Kevin
I found the hotel was quiet and the staff very helpful.
Leisure Self
10/10
Exceptional
23 Oct 2023
Denis
Room, meals and staff were fantastic
Business Self
10/10
Exceptional
10 Sep 2023
Lorraine

Overnight stay

Stayed just one night for our sons wedding - hotel was ok for the price - perhaps needs a bit of a re vamp - looks a bit tired - breakfast was nice but not amazing - staff were all lovely
Friends_and_family Family
10/10
Exceptional
29 Aug 2023
Gemma
Was a beautiful get away nothing was too much to ask for fantastic room beautiful decor was just fab didn’t wanna leave even booked a late check out
Leisure Family_with_children
6/10
Pleasant
26 Aug 2023
Fiona
Good and experienced staff. Nice bar area to lounge in. A number of other issues, but I know the hotel is closing.
Leisure Self
4/10
Poor
03 Aug 2023
John

Disingenuous at best

The hotel is lovely from the outside, the grounds are stunning and the staff are very welcoming. The rooms, however, are in desperate need of an upgrade. The contrast between the rooms shown online and the room I got couldn’t be further apart. No wifi, outdated decor, broken TV. If I’d booked this for a leisurely stay I would be asking for my money back. £129 for what I got it scandalous. Beer was flat, food was mediocre but the staff are a credit to the hotel. Was over the moon to finally check out after a two-night stay. Never again !
Business
8/10
Excellent
23 Jun 2023
Debra
My stay was enjoyable
4/10
Poor
08 Jun 2023
michael
The property and service was good but they take a £50 deposit on top of the price which still hasn’t be returned yet. Very disappointing that they don’t trust customers especially when you are paying well over £100 for the rooms.
Business Self
4/10
Poor
31 May 2023
Deborah
Breakfast was awful. Bacon had lots of fat that was raw, hash browns tasteless, hard and dry. No one asked how it was and when complained just said sorry. Do not waste your money on breakfast!! The expresso martini was also a waste of money, tasteless.
Leisure Family_with_children
6/10
Pleasant
12 May 2023
Verified traveler

Not great for Business

Nice enough hotel, friendly staff. Not a great business stay, no phone signal so expected usable wifi...unfortunately this didn't reach my room. TV had no signal either, so a very quiet evening!
Very disappointed to receive an email direct email from the hotel suggesting I cancel my booking with hotels.com and rebook directly (the same price). Huge lack of integrity there
Business
8/10
Excellent
28 Apr 2023
Gareth
Lovely staff. Nice room.
Staff were great.
Business Self
8/10
Excellent
19 Mar 2023
june
Very friendly I thought the bed had seen better days and bottom sheet should be binned service very good
Leisure Partner
8/10
Excellent
10 Mar 2023
Ian
The staff at the hotel are really friendly and attentive. We enjoyed our stay. The room was nice but the bathroom could have done with a slight upgrade. I would stay there again.
Partner
4/10
Poor
26 Feb 2023
lisa
The property is very old. The was no elevator for the suite we stayed at. Very inconvenient
Leisure Family
8/10
Excellent
04 Dec 2022
Roderick
All excellent - thank you.
8/10
Excellent
01 Dec 2022
Peter
Service was a bit slow, especially booking in. The gym is quite \"basic\" and I think it might be time to put the treadmill out to pasture but it served its purpose.
Generally the hotel was clean and tidy and the staff were generally friendly and helpful.
Business
8/10
Excellent
26 Nov 2022
Justin
Hotel was good, enjoyed stay. Food could have been better - average / over-priced.
Leisure Partner
2/10
Poor
17 Nov 2022
Tracy

Room very disappointing

Room 101 has sick stains on the carpet
The sheets had blood speckles I didnt sleep in the bed
Over all the room was dated and not as clean as i would expect.
Business
8/10
Excellent
11 Nov 2022
paul
For the money pretty good , gym very tired but useable . Room a bit dated but nice , food good and good value for money . Service excellent
Business
6/10
Pleasant
23 Oct 2022
Verified traveler

😑

Been here before and it was a great stay. The only thing that I will mention that this type not enough consideration has been given to the persons staying over.
The room next to me have been quite entertaining throughout the night. Despite the fact that they have had room service a couple of times past midnight and the invoices have been slipped under the door nobody told them to quiet down. At 4 am they could still be heard through the entire corridor!
Friends_and_family Friends
6/10
Pleasant
21 Oct 2022
Martin

Cleanliness.

Found spare pillow in wardrobe had dried blood on it and a new pillow case had been put over the top.Was given a review questionaire to fill in but have had no feedback,apology or compensation.
Will not be staying in that hotel again.
Partner
4/10
Poor
16 Oct 2022
Josephine

Could be so much better

The old house could be magnificent but someone needs to recover all the bad mistakes over the years.
The worst was the noise from the road and the sound insulation. I live in a town and it's quit in my bedroom and that paramount for getting a good nights sleep!!!
I couldn't believe staying in a country manor would be so noisy and the traffic would keep me up most of the night! Needs to be cleaner
Friends_and_family Family
8/10
Excellent
11 Sep 2022
Verified traveler

ideal overnight stay

comfortable quiet environment but bed not so comfortable. Convenient location and pleasant outdoor eating area.
Partner
4/10
Poor
27 Aug 2022
Philip

Noisy Night

Pleasant staff & quick check in, but with loud drunken shouting & slamming of doors until 3 am, it was difficult to get any sleep.
Business
10/10
Exceptional
14 Aug 2022
A
Good food and service happy t9 help
Partner
8/10
Excellent
09 Aug 2022
Debbie

Lovely hotel but terrible food

Lovely hotel in a great setting. Terrace and pool were great. Rooms a decent size and very clean.
We stayed for 3 nights as we had travelled from Yorkshire for a family wedding. 17 of us had dinner on Friday evening and all of those who stayed overnight had breakfast. Sadly the food was poor. Cold, undercooked and small portions. We all got half a mushroom on our breakfast plate!
Doubt I’ll ever need to stay there again but if I did I wouldn’t eat there.
Also hotel was noisy due to a number of guests attending a local music festival. Doors slamming, music and chatting that went on to the early hours. Shame they weren’t put in the same area of the hotel and no night staff to calm them down.
Friends_and_family Family
6/10
Pleasant
05 Aug 2022
Howard
Bed very small and uncomfortable for a double.
Also to pay an extra £ for an egg is strange in a 4 star hotel
Partner
8/10
Excellent
30 Jul 2022
Binit
Fabulous place to stay whether it’s work-related or for a short break. Caters for all with a soulful environment
Business Self
8/10
Excellent
14 Jul 2022
Verified traveler

Poor breakfast

Room was comfortable. Bed needs topper as divide in middle has a gap and very uncomfortable ( think two singles have been pushed together) Great reception on checkin, very helpful. Breakfast was terrible. Pot of coffee and tea were both srine cold. Full English ... poached egg overcooked and sausage raw in middle ! Salmon and scrambled eggs was good.
Friends_and_family Friends
10/10
Exceptional
19 Jun 2022
Effua

Really enjoyed my short stay.

Its was just so peaceful and lovely. Everyone was so nice.
Self
8/10
Excellent
19 Jun 2022
Jeff
The property was beautiful and very well Maintained definitely will be going back. The day we arrived was an extremely hot one and despite telling the staff more than once we were shocked that the heating was on and causing a lot of discomfort to everyone.
Leisure Family_with_children
4/10
Poor
06 Jun 2022
Jacinta
From the exterior the property is pretty and it has nice grounds. But the rooms have no sound insulation and need a renovation. There were broken bathroom tiles, peeling paint and stained grouting. Also shower heads that were old and full of lime scale, and in one of the rooms the radiator was not working, I had a three nights stay and had to change rooms 3 times due to some of the issues mentioned above. Though the staff were accommodating and friendly that does not make up for the condition of the rooms, stained cutlery, cups and tea pots.
Leisure
10/10
Exceptional
15 May 2022
Andrew
Lovely stay. Friendly staff. Lovely breakfast. Would happily stay again and recommend. Electric car charger very handy too!
Leisure Self
10/10
Exceptional
09 May 2022
charlotte
Beautiful terrace to sit at after breakfast.
Leisure Partner
8/10
Excellent
22 Apr 2022
Pete

OK but a rough night's sleep

The hotel is great but the bed was knackered
Business
6/10
Pleasant
19 Apr 2022
Nathalie

Lovely staff but not a great night sleep

Booked this hotel due to its convenient location as a stopover to break down a long driving trip from the other side of France to the north of England. Although I can't fault the staff that were extremely professional, friendly and helpful, I didn't sleep well due to the creaking floor and stairs outside of my room when other guests walked past, the loud bathroom fans in adjacent bedrooms and the noise of cars passing (my window overlooked the main road). The bed (a single bed) wasn't very comfortable either.
The building is beautiful and full of character, and I guess some of the issues come with the age of the building, but I wouldn't recommend if you're looking for a good night sleep.
Breakfast was average.
On a plus side, the rooms were clean, tastefully decorated and there is ample parking.
Self
6/10
Pleasant
14 Apr 2022
Sean

Not as good as expected

For the price we paid it wasn’t nothing special at all. Thee Tv was super small, the pool wasn’t heated as it said on the description. The Gym was dated. The food overpriced. The room was like a standard room I stay in for £50. The seating in the bar area was geared around 8 people sitting in one area so many people sat near each other that don’t know one another. The breakfast was poor, no fruit and not self service to choose what you wanted and how much. The internet was very poor. The pub further up the road was the place to eat. Staff were friendly and parking was free so all good there. If this hotel was half the price paid it would be worth it.
Business
6/10
Pleasant
31 Mar 2022
Verified traveler

Average

Service was great at reception. The breakfast was over priced and very basic .. would recommend driving 5 mins away to harvester as the breakfast there was great and cheaper than the hotel. The room was a little grubby/dusty and generally felt a bit dirty. One of the pillows had a brown stain inside and there was smears and dirt / cobwebs on the windows. Not worth £106 a night for an \"executive room\"
Partner
6/10
Pleasant
03 Mar 2022
Daniel

Hotel ok but food terrible

The Hotel overall is ok. The room was clean and had everything you would expect, the only issue is the doors are dated and not sound proofed so the noise from the corridor is loud. The food in the restaurant is extremely expensive (£18 - £25 for mains) and was absolutely terrible. They obviously dont employ a chef, so how they think they can charge those prices is beyond. For satay chicken i was given four small pieces of plain chicken and a pot of hard peanut butter on the side. Overcooked salmon on a bed of packet noodles for main.
Business
8/10
Excellent
24 Feb 2022
Verified traveler

Lovely local stay

Lovely local trip for my wife’s birthday. Greatest by lovely receptionist and room was filled with rose petals and balloons on arrival.
Partner
8/10
Excellent
16 Feb 2022
Verified traveler

Treat day away

Very comfortable room but noise from some sort of extractor all night meant disturbed sleep which is a shame. Woukd recommended the breakfast. Evening meal was ok but probably go elsewhere in future.
Self
10/10
Exceptional
08 Feb 2022
Lorna
Fab hotel local to our family
Friends_and_family Family
10/10
Exceptional
03 Feb 2022
Jim

Highly recommended

Highly recommended - one night stay.
The staff were all very pleasant, food was good, room was comfortable, Gym was good - definitely will stay again :-)
Business
8/10
Excellent
30 Jan 2022
Shaun

A little underwhelmed

Tired hotel, quite expensive for the dated rooms. Service was very good. Treadmill in gym caused a few issues being tall you hit your head in the ceiling!
Business
8/10
Excellent
16 Dec 2021
Carl

Nice place to stay

Easy to find, lovely rooms and a relaxing place to stay. Food is usually good.
Business
2/10
Poor
20 Nov 2021
Huseyin

Stone cold hotel

Our room was freezing cold, we called reception who told us to turn the radiator on via the vale, the room still didn’t warm up after we did this, breakfast was horrid the hash browns seemed to have been cooked hours before. Such a shame the hotel is actually very pleasing to the eye.
Business
10/10
Exceptional
15 Nov 2021
ALEX
Beautiful hotel, very very friendly staff :)
Leisure Family
2/10
Poor
14 Nov 2021
Armougum
Awful, noisy room located next to the boiler room. Faulty shower, the room require some TLC……
Business
10/10
Exceptional
14 Nov 2021
Mark

Nice hotel

Check in was quick with friendly staff.
The bar lounge area was very nice comfortable and the staff there were very polite and friendly easy to talk to and helpful I will stay again when in the area
Business
6/10
Pleasant
30 Sep 2021
Zak

Clean but worn. Staff pleasent.

I bet a few years back it was extremely nice here. The bed was extremeley uncomfertable and it just felt alittle worn out.
Was clean and tidy to be fair.
Staff were nice and pleasent and the food was ok. Just needs alittle love and attention.
Wouldnt stay again but ive definatley stayed in a hell of alot worse.
Business
10/10
Exceptional
25 Sep 2021
David
Room was nice ,small but okay , shower very small as ceiling very low so you will bang your head if your over 5ft 9 tall .
Room service excellent, very quick service.
Overall an excellent stay .
Business
4/10
Poor
09 Sep 2021
M

Average stay

Service was very slow. Very little sun loungers. Food was very poor
Friends_and_family Family
2/10
Poor
29 Aug 2021
Paul

Avoid if you want a good night's sleep

Had no water in the room until the morning we booked out. Also we found that the room was not the cleanest that we have stayed in, the top of the bed was covered in a thick layer of dust. The beds were very uncomfortable and as a result we did not sleep properly. We paid for breakfast and found that the cooked breakfast was very small and was cold. The continental breakfast was very limited. When speaking to the receptionist about all of the issues I was informed that the Manager would be contacting everyone who was affected by the water issue when he came in. I'm still waiting for the call.
Friends_and_family Family
6/10
Pleasant
23 Aug 2021
David

Great service, needs an update.

Service was great, hotel feels a little dated. there are new owners though so give it time.
Partner
10/10
Exceptional
18 Aug 2021
Brian

Highly Recommend

Can highly recommend . Great facilities , fantastic food , brilliant staff
Friends_and_family Family
2/10
Poor
09 Aug 2021
Verified traveler
Very disappointed!

Rooms look like they haven’t been modernised in 30 years and the general decor of the hotel is definitely not 4*

Don’t be fooled like I was with the photos.
Leisure Partner
2/10
Poor
09 Aug 2021
Verified traveler
I notified you on at least four occasions that I had booked august instead of September and had to cancel and asked for confirmation of cancellation from you,which has not been received.I also contacted the hotel who stated I had to contact you only.I have now had the amount deducted from my account I if this is not reimbursed within the next week I shall be instructing my solicitor
Business
4/10
Poor
07 Aug 2021
Emma

No spa/massage as advertised & still advertised!

No spa facilities on site, even though advertised. It was one of my search criteria.
No lift in the part of the hotel we were located in, one of the suites. Says it has a lift, didn't say it was only part of the hotel. Not ideal for a disabled customer!
The main Bed however was very comfortable, not the pull out beds for the teenage children though.
Friends_and_family Family
6/10
Pleasant
01 Aug 2021
Verified traveler

Overpriced and needs updating

Hotel was okay but very expensive for what you get. Hotel is dated and starting to be a bit dilapidated and scruffy. Bathroom aren’t great, all grout is now yellowing, flush on toilet was awful and shower was poor. The roller bling in the room had lots of flies stuck in it. For how much it costs this was disappointing and you’d think the money would be put back into the hotel to fix these issues. Breakfast was so disorganised, took ages for anyone to come round and offer us coffee, the buffet wasn’t re stocked ( this was in the middle of the breakfast period not the end) and I had to ask a waitress for a bowl to get some cereal as there weren’t any. For the price and what you get I wouldn’t stay again.
Partner
8/10
Excellent
25 Jul 2021
Verified traveler
Great stay.
























Great.
Staff very friendly and helpful
Will be a shame when this hotel is sold



Partner
10/10
Exceptional
24 Jun 2021
ROBERT M
Fantastic hotel, looking forward to my next visit
Business
8/10
Excellent
11 Jun 2021
Neil

Regular London visitor

It is always a warm welcome from the staff and during the pandemic, having breakfast brought to your room is a wonderful service.
Business
10/10
Exceptional
28 May 2021
Verified traveler
Ideal location for my purpose. Comfortable and clean
Leisure Self
10/10
Exceptional
05 Dec 2020
Chloe
Amazing hotel. We had dinner which was lovely room service for breakfast and it was decorated beautifully for Christmas... staff were so attentive
Leisure Family
2/10
Poor
18 Sep 2020
Verified traveler

Tired and dirty

To describe this hotel in one word, TIRED. The place desperately needs a refurb. The gym was an utter disgrace, it was filthy. In the current climate this is absolutely unacceptable. Food was also a huge disappointment. Our company will not back.
Business
10/10
Exceptional
14 Mar 2020
Desmond

Cosy comfortable hotel

Cosy comfortable room, reasonable prices, delicious breakfast, friendly prompt efficient customer service, especially from Dee and Helen and the reception staff and chambermaid in attendance on Saturday who retrieved the suit I left behind
Self
10/10
Exceptional
12 Mar 2020
Stuart

Perfect place to stay

Very nice. Helpful friendly staff
Partner
10/10
Exceptional
08 Feb 2020
paul
Everything great
Business
4/10
Poor
05 Feb 2020
Kenneth
A closet from a room, shower hanging off the wall, car noises through the window. Tiny cheap bed. Not value at all.
4/10
Poor
29 Jan 2020
sukhvinder

Buisness trip to essex

To much light coming in from windows. Doors have no soft closures. Doors not sealed so lots of light and noise transfer. Jacuzzi did not work. Did not sleep well at all.
Business

Location & surroundings

De Rougemont Manor Hotel
Great Warley Street, Brentwood, United Kingdom

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De Rougemont Manor Hotel

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