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Ibis London Thurrock

Essex · United Kingdom

Weston AvenueWest ThurrockEssexView location

8.0/10Excellent1,003 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort7.8/107.8
Condition8.0/108.0
Neighborhood7.4/107.4
Amenities8.2/108.2
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Ibis London Thurrock

With our economy room rates, our modern, affordable hotel offers so much more than just the basics. From free fibre Wi-Fi to on-site parking, a hearty hot and cold breakfast spread to 24/7 refreshments, we've kept our prices low while making sure all boxes are ticked.

As an added bonus, our laid-back, stylish bar and restaurant offers relaxing spots for enjoying long, lazy dinners and a well-earned nightcap (or two).

Read more about this hotelShow less

Located in Grays, ibis London Thurrock M25 is in the business district, a 3-minute drive from Lakeside Shopping Centre and 11 minutes from Orchard Theatre. This hotel is 7.5 mi (12 km) from Bluewater Shopping Centre and 8.5 mi (13.6 km) from Victoria Road Stadium.

Make yourself at home in one of the 168 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Green Key (Foundation for Environmental Education) Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • This property caters to LGBTQ+ guests.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 12.00 per person
    • Pet fee: GBP 20 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: GBP 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Czech

    Hindi

    Russian

    Portuguese

    Slovak

    Lithuanian

    English

    Chinese (Mandarin)

    Italian

    Polish

    French

    Romanian

    Spanish

Nearby attractions

The Backstage Centre 2.1 km / 1.3 mi
Lakeside Shopping Centre 2.2 km / 1.4 mi
Arena Essex Raceway 3 km / 1.8 mi
Rainham Marshes 3.6 km / 2.2 mi
River Thames 4.6 km / 2.9 mi
Crossways Business Park 4.9 km / 3 mi
Darenth Country Park 9.9 km / 6.2 mi
CEME Conference Centre 10.1 km / 6.3 mi
Darent Valley Hospital 10.2 km / 6.3 mi
Orchard Theatre 10.7 km / 6.6 mi
Bluewater Shopping Centre 12 km / 7.5 mi
Victoria Road Stadium 13.6 km / 8.5 mi
Queen's Theatre 14.3 km / 8.9 mi
Kent Downs 15.2 km / 9.5 mi
London Cruise Terminal 15.3 km / 9.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 168
  • Number of floors (main building): 5
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 15 more facilities & services
  • 24-hour securityExtra charge
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Green Key (FEE)
  • LGTBIQ friendly
  • Non-smoking establishment
  • Single-Use Plastic Free
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Ibis London Thurrock

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB-1

    Photos are not available for this room type.

    Ibis London Thurrock

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN AccessibleTWIN • AccessibleTWN.H6

    Photos are not available for this room type.

    Ibis London Thurrock

    TWIN Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Ibis London Thurrock

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Ibis London Thurrock

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN TWO BEDSTWIN • TWO BEDS • 1 Bedroom • 12 m²TWN.2B
    TWIN TWO BEDSPhoto unavailable7 photos

    Ibis London Thurrock

    TWIN TWO BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Ibis London Thurrock

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Ibis London Thurrock

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Ibis London Thurrock

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 12 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable5 photos

    Ibis London Thurrock

    DOUBLE WITH DOUBLE BED

    Room photos

    5 photos

    Room overview

    Smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • TV
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Toiletries
    • Desk
    • Cable TV
    • Housekeeping
    • Soundproof room
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Ibis London Thurrock

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BED • 1 Bedroom • 16 m²FAM.DB
    FAMILY ROOM WITH DOUBLE BEDPhoto unavailable6 photos

    Ibis London Thurrock

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 12 m²TWN.ST
    TWIN STANDARDPhoto unavailable4 photos

    Ibis London Thurrock

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Ibis London Thurrock

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Ibis London Thurrock

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Ibis London Thurrock

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Ibis London Thurrock

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Ibis London Thurrock

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Ibis London Thurrock

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Ibis London Thurrock

8.0
Excellent
1,003 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
7.8 /10
Condition
8.0 /10
Neighborhood
7.4 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Michael
Lovely hotel, close to lots of entertainment, very accessible to road network and local area
Partner
10/10
Exceptional
17 Jul 2026
Francis Ametefe
Clean room and good reception service
Self
6/10
Pleasant
10 Jul 2026
Gilly
Great shower and bed aircon was lovely
Self
10/10
Exceptional
07 Jul 2026
Sandra
Very quiet hotel, close to train station to go anywhere in London! Breakfast great variety of choices. Nice stay. No issues!
Friends_and_family Family
6/10
Pleasant
06 Jul 2026
Noémi
Bof
8/10
Excellent
05 Jul 2026
Steve
Was a nice stop over before my trip home. The air conditioned room was great during the heatwave
Pet
8/10
Excellent
05 Jul 2026
Maria
Great location, clean room, helpful staff, breakfast was fine.
Family
10/10
Exceptional
30 Jun 2026
Gilly
Great stay clean quiet well
Equipped too
With great aircon in the heatwave
10/10
Exceptional
28 Jun 2026
Steve
Well situated at side of the M25 close to Dartford tunnel.
Pet
10/10
Exceptional
22 Jun 2026
Richard
Go
8/10
Excellent
21 Jun 2026
Haley
It was nice
Partner
10/10
Exceptional
14 Jun 2026
Sanaz
Great experience.
Self
6/10
Pleasant
12 Jun 2026
Christopher
Staff are really nice and helpful and th hotel standards are about right for what you pay for, the only downside is that because its a cheaper option you also get undesirable guests also staying otherwise I cant complain location wise its fantastic
Partner
8/10
Excellent
09 Jun 2026
Joyce
Can’t fault our stay. You get what you paid for
Family_with_children
8/10
Excellent
23 May 2026
Darrell
Good business trip
Business
8/10
Excellent
19 May 2026
Margaret
The best pillows ever in a hotel the bed was also very comfortable staff were great good choice of food at breakfast the evening menu fish and chips were a bit underwhelming but that really was the only downside
Friends_and_family Friends
8/10
Excellent
16 May 2026
janet
Receptionist checked us nearly and put the two rooms we had booked together.
Rooms were fine enough for a night before a cruise.
Had a meal in the restaurant and it was very nice and reasonably priced for London.
Altogether a good stay and would book again
Friends_and_family Family
4/10
Poor
15 May 2026
Jackie
Bathroom was awful, had dried urine in doorway, hair in shower

Reception staff were nice
Room next to motorway was very noisy
Self
10/10
Exceptional
10 May 2026
Selas
If you’re a business traveler looking for a place where they remember your name and not just your credit card number — look no further. 10/10, would check in again. (And I will. Next Tuesday, actually.)
Self
10/10
Exceptional
03 May 2026
Matt
Plenty of parking on-site.
Check in was quick and easy.
Room was nice and clean, with a comfortable bed.
Buffet breakfast was very nice and well stocked.
The bar is reasonably priced and well stocked.
Good, free Wi-Fi available throughout the hotel.
Thurrock retail park is about 15 minutes walk.
Self
10/10
Exceptional
01 May 2026
Selas
I stay at the Hotel almost every week, and it truly feels like a home away from home. The staff, especially Jolanta, Maria, Natalia, Rasa, and David at breakfast, are like family—always cheerful, 😀welcoming, and make my stays so special. I can’t recommend them enough!
Self
10/10
Exceptional
25 Apr 2026
Selas
Always the Best 👍
Business Friends
10/10
Exceptional
24 Apr 2026
Selas
The Best stay I always stay here very friendly staff clean and tidy
Business Self
10/10
Exceptional
22 Apr 2026
Selas
Great staff members ideal location for to get out of city and very close to the lake side shopping centre
10/10
Exceptional
11 Apr 2026
Selas
This is my second week booking this place cause the friendly stuff makes you feel like a home
Thank you Marija hope to book again next week
Self
10/10
Exceptional
10 Apr 2026
Selas
The best stay ever the top friendly staff good location booking agin 😀
Self
10/10
Exceptional
07 Apr 2026
Mohammed
The staff was very nice and helpful
The room was clean
Nice hotel
Family
8/10
Excellent
06 Apr 2026
rachel
I didn’t see a pool or any pets
Partner
10/10
Exceptional
03 Apr 2026
Selas
Staff was the best but the Breakfast was not that great
Business
10/10
Exceptional
01 Apr 2026
Selas
Best place to stay
Business
8/10
Excellent
27 Mar 2026
Scott
Great location for lakeside shopping centre. Lots of parking. Friendly staff. Room is on the small side fine for a night but would struggle for longer. Comfortable bed and pillows. Hot shower and decent toiletries. WiFi is really poor just hitting 1mb! Had to use phone data to watch firestick.
Partner
2/10
Poor
23 Mar 2026
Karen
Absolutely disgusting. First of all our room number was announced loudly across reception and the bar. Given we were two females and everyone nearby was male was inappropriate and dangerous. Supposed to have a twin room but was given a ground floor double that stunk of raw sewage. First complaint was made. Offered to move us rooms and once again announced our room number to everyone. Second room also a double that had the horrific sewage smell. Completely inhabitable. Told them we were not staying there and left. Would never book
Friends_and_family Family
10/10
Exceptional
19 Feb 2026
Mark
Evening meal was good value of cost
10/10
Exceptional
13 Feb 2026
Ian
Was clean and just great
10/10
Exceptional
10 Feb 2026
Ian
Yes everything was clean no complaints will always stay there when im down near there Thanks
Business
4/10
Poor
09 Feb 2026
Tyrese
It's a micro budget hotel that was unfortunately lacking in quality, from cold floors to dated decor
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Rafi
Best customer service the staff is very nice and helpful the room is ok smells little bit but overall not but for the price
6/10
Pleasant
01 Feb 2026
Deborah
Room was clean facilites were well kept and stocked.
Wetroom was good but felt flimsy. Bed was comfortable and clean-but pillows were too soft- and only three for two people.
Window had restricted opening, which was good for ventilation.
Double windows kept out the noise from the nearby bridge traffic, so slept well.
Breakfast had a large selection. Very relaxed and calm environment. Staff were very attentive to make sure we had everything we needed.
Would stay again.

Smell of sewage coming from toilet during the night but was told we could have changed rooms.
Partner
6/10
Pleasant
23 Jan 2026
Richard
The rooms looked abit dated

Business
6/10
Pleasant
22 Jan 2026
Adebisi
Toilet was leaking
10/10
Exceptional
16 Jan 2026
Lauren
Clean room friendly staff
Self
6/10
Pleasant
14 Jan 2026
Jinnah
Ok
8/10
Excellent
06 Jan 2026
David
Nice for an overnight stop, food. Was a little surprised to find the acces room we booked as my wife isn't so mobile was on the
third floor?
Partner
10/10
Exceptional
04 Jan 2026
Adam
All was spot on. See you next time
Leisure Self
6/10
Pleasant
03 Jan 2026
David
Rm 31 - no heating in bathroom. Shower minimum temp almost unbearably hot. 1 bedside light switch broken - light on all night. Main room heating worked well. No USB (Aor C) in the room. No Gluten / wheat free options available at breakfast. Dog friendly👍
Leisure Self
10/10
Exceptional
31 Dec 2025
ALEXANDER
Spotless room, very convenient for Grays, Thurrock. Staff very respectful and helpful.
Friends_and_family Family
10/10
Exceptional
25 Dec 2025
Christopher
Nice and clean, good breakfast, good pre cruise stay
Leisure Partner
10/10
Exceptional
25 Dec 2025
Josie
Weekend over from Spain, everything I needed
4/10
Poor
23 Dec 2025
Steven
Biggest issue is we were placed on two ground floor rooms, and both had a pretty horrific sewage smell. We would have demanded to move or be refunded had we not only been using the rooms as a base.

Rooms were very small - twin room is not really a twin room when there is hardly any space to separate the beds. Air conditioning was also squeeling so needed to be switched off.
Beds were also not comfortable at all and only one flat pillow provided.

Based on the above experience i would not stay again.
Leisure Family
10/10
Exceptional
20 Dec 2025
Stephen
Room clean and comfortable
6/10
Pleasant
08 Dec 2025
Paul
Room comfortable, breakfast poor, soggy cold hash browns, overcoojed sausages, really hard, likewise scrambled eggs overcooked. Coffee ok and likewise chocolate muffins. In future will not bother with breakfast
Self
10/10
Exceptional
07 Dec 2025
Oluwaseun
Yes very nice....the room was perfect ....the only concern is the smell in the corridor but only for the first night I stayed and after the smell got better.
Self
2/10
Poor
07 Dec 2025
Gareth
Multiple Cars being broken into in the car park - unsafe & dirty
Self
6/10
Pleasant
06 Dec 2025
Patience
I has a very lovely stay at the Thurrock, all amenities were satisfactory for our one night stay. My only disappointment was the no clear signage of parking, neither did the hotel reception staff point this out on arrival what the rules on the parking on their site were. I was surprised when about 2 weeks or so later I received a parking fine which then put a damper on my stay at this hotel. Some hotels let you know as soon as you arrive how the parking stands.
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Joy
Alll good and friendly staff
10/10
Exceptional
04 Dec 2025
Kate
Good location for the venue, clean room, breakfast decent, good value for money
Leisure Partner
10/10
Exceptional
25 Nov 2025
Amitab
Very good room
8/10
Excellent
16 Nov 2025
Princewill
The staff was friendly. I enjoyed my stay.
Business_and_leisure Self
8/10
Excellent
15 Nov 2025
Nicolas
Good enough for business stay
Business
6/10
Pleasant
13 Nov 2025
Susan
The room was small and very basic, mattress was so thin and if you moved to much it moved with you. Curtains were dirty and white powder stuff all under my bed.smell of sewage in the bathroom, the best part of this room was the lovely shower cubicle and nice thick towels. I would not stay here again.
Friends_and_family Friends
10/10
Exceptional
10 Nov 2025
Bobette
The room was great, well ventilated, clean and staffs were very helpful
10/10
Exceptional
09 Nov 2025
Elena-Andreea
Clean and cozy double room. I really enjoyed my stay.
Business_and_leisure Self
10/10
Exceptional
03 Nov 2025
Jose Joaquin
Very courteous staff i give them 10 ⭐️
Partner
2/10
Poor
02 Nov 2025
Manasa
Bed side light wasn't working. And the bathroom smells like a sewerage. Horrible room.

Self
8/10
Excellent
27 Oct 2025
Paul
Check-in and check-out were quick and seemless. Parking was good. The room was clean and tidy. I was attending a conference nearby, and I just needed a place for the nights. It served my purpose well.
Business Self
8/10
Excellent
27 Oct 2025
Jayne
Its a great overnight stop. However the walk in bathroom was quite shabby and the floor very slippery as the whole floor floods when you take a shower. The room was basic with enough storage and the beds were very comfortable. Sound proofing from the motorway behind was fantastic could not hear it at all. Breakfast was awesome.
Leisure Family
10/10
Exceptional
27 Oct 2025
Julia
Room was lovely. Bed comfortable. Very clean . Staff extremely helpful. Restaurant good variety of food. Bathroom wonderful a beautiful shower not bath just what I wanted. Better than other chains I have been to.
Partner
8/10
Excellent
23 Oct 2025
Chris
Room was great, breakfast was superb.
Business
10/10
Exceptional
19 Oct 2025
chloe
First time staying here, chose for the location. Excellent customer service on arrival, communal bar area a lovely addition with a pool table. We were able to order food although it was quite late and the food came out well presented. Despite being a big hotel it was very quiet.
Leisure Family
10/10
Exceptional
19 Oct 2025
Denis

Budget stay well worth it.

Nice comfy stay though room was very warm a little uncomfortable.
Good food nice breakfast
Nice fluffy towels
10/10
Exceptional
08 Oct 2025
Johno
All good
Business_and_leisure Partner
10/10
Exceptional
07 Oct 2025
Belinda
Room was very clean and comfortable.
Self
10/10
Exceptional
03 Oct 2025
ANIL
Very good
10/10
Exceptional
25 Sep 2025
olabode
Great
Business Self
8/10
Excellent
23 Sep 2025
Bosa
Okay
8/10
Excellent
20 Sep 2025
Roy
Very good value for money very clean friendly staff good aminaties in room
4/10
Poor
11 Sep 2025
Rachel
Staff were very friendly, good parking. Room smelt damp and the bathroom fans did. It work. The room ‘air cooling’ (they do not have air conditioning) did not work so to have any air movement the window had to be open which was too noisy due to the M25.
Leisure Partner
8/10
Excellent
10 Sep 2025
Raymond

Good Value Accommodation

w stay was good value for money, it ha everything you would need for a short stay.
Partner
10/10
Exceptional
08 Sep 2025
Sharon
Very good
10/10
Exceptional
08 Sep 2025
k

Weekend away

We were at radio 2 in the park in chelmsford ibis thurrock was best value from all hotels in area very comfortable and good value for money will stay again when in area
Friends_and_family Family
8/10
Excellent
02 Sep 2025
Michael
I had an evening meal - the burger was rather dry with no real taste
Leisure Family
10/10
Exceptional
02 Sep 2025
Michael
Nothing not to like, very good experience, thanks Michael.
Leisure Family
4/10
Poor
30 Aug 2025
Verified traveler

Poor experience at Lakeaide Ibis

Air con not working, bathroom sink blocked and the bathroom door didn’t shut. Lovely staff, offered to move us but another family room was not available
Friends_and_family Family
8/10
Excellent
29 Aug 2025
Emmanuel
The Air-conditioning wasn't working but the dutiful staff offered me a fan. It was a very hot summers day.
Business
8/10
Excellent
29 Aug 2025
Adenike
Staff were nice and helpful, easy parking, good breakfast and comfortable room with air-condition.
Leisure Self
10/10
Exceptional
26 Aug 2025
Amanda
Always stay here local to everything and staff very warm and welcoming
Leisure Partner
6/10
Pleasant
17 Aug 2025
Nguyen
everything is good but room no toothbrush
2/10
Poor
17 Aug 2025
Dalziel

Hotel from Hell

This was the worst stay at a hotel I’ve ever had. We booked for a double room. By the time we got to the hotel, they had sold our room to someone else and told us, “we only have twin bedrooms”. The twin bedrooom they gave us was the room from hell. The mattress was disgusting. The duvets smelled. The main lighting in the bedroom stopped working and we ended up with no lighting in the hotel. And worst of all, this wasn’t what we paid for. This hotel was so bad, we didn’t even stay the second night. We chose to drive back up north in the middle of the night instead of staying in this place again. The staff were dismissive. And honestly, spent more time talking to each other than their customers. I would avoid this hotel at all costs. Don’t waste your money staying here.
Partner
8/10
Excellent
10 Aug 2025
David

Good value for the money, Safe and quiet rooms.

Cheap and good value for money, i've stayed a few times never had an issue. Safe parking and easy access to the M25
Business
10/10
Exceptional
03 Aug 2025
Bobette
Lovely, very clean. Staffs are very nice and helpful. So comfy. Breakfast was very nice
Friends_and_family Family
8/10
Excellent
26 Jul 2025
Babatunde
Service is good and the bed is comfortable
Friends
8/10
Excellent
24 Jul 2025
Jerillee
Good
Self
8/10
Excellent
20 Jul 2025
barbara
GOOD VALUE. CONVENIENT LOCATION FOR OUR PURPOSES.
Leisure Family
8/10
Excellent
11 Jul 2025
Christina
The staff were great!!! Very professional. The property is very nice, not a high level hotel but pretty close. There is no room fridge or telephones, but everything else you would expect in a higher mid tier hotel
Leisure Family
8/10
Excellent
07 Jul 2025
Emmanuel
It was generally ok except for smelly bathroom drain in the summer. I kept bathroom door closed to keep smyout.
Business
10/10
Exceptional
06 Jul 2025
Matthew

Give it a 4 star

Check in was nice quick and easy staff was great room was good for the price bed was a litfle hard for my liking (i like a softish bed) but only stayed 1 night so was ok only downfal is no aircon there is a aircon unit but it dosnt really call the air it just regulats the air
Partner
8/10
Excellent
05 Jul 2025
Gary
Ok
Leisure Family
2/10
Poor
03 Jul 2025
Adam
Broken window latch, noisy people outside window all night
Business Self
2/10
Poor
01 Jul 2025
Mary

Too small and bad smell

The drains smelled really bad - we complained but nothing was done. It was unbearable. The room was supposed to be a twin but it was far too small for two people
Friends_and_family Family
10/10
Exceptional
29 Jun 2025
Matt

Great hotel

Nice hotel, with plenty of parking. Quick and easy check in. Room was nice, clean and comfortable. Bathroom was nice and clean, good shower and nice soft towels.
Bar/restaurant was nice. Reasonably priced although limited selection of drinks available and by the second night they had run out of Magners.
Only issue I had was 2 light bulbs out in my room, making one side of the room very dark, I spoke to reception on the Friday night who said maintenance had finished work for the day and she would leave a message for them to fix on the Saturday. Came back to my room on Saturday night and they hadn’t been changed.
Overall a very good stay, nice hotel, will definitely stay again.
Self

Location & surroundings

Ibis London Thurrock
Weston AvenueWest ThurrockEssex, London (uk), United Kingdom

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Ibis London Thurrock

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