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Holiday Inn Express London - Dartford

London · United Kingdom

University WayView location

8.4/10Excellent1,001 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort8.6/108.6
Condition8.2/108.2
Neighborhood7.6/107.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express London - Dartford

Holiday Inn Express® London – Dartford is conveniently located just off the M25, only a 35-minute drive from both London City Airport (LCY) and Gatwick Airport (LGW). Ebbsfleet International Station, less than 15 minutes away by car, offers Eurostar services to Europe.

Guests can enjoy easy access to top shopping destinations, including Lakeside and Bluewater Shopping Centres. For a memorable family day out, the historic Leeds Castle is just a 30-minute drive away.

Motorsport fans will appreciate being only 10 miles from Brands Hatch Circuit, while central London is easily reached in around 30 minutes from nearby Dartford train station.

After a busy day, unwind in the hotel lounge with a refreshing drink and pizza, or relax in your room with fast, free Wi-Fi, a wall-mounted TV, bedside USB ports and an en-suite bathroom with a power shower.

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Start your day right with the free breakfast buffet, or grab a quick bite with our convenient Grab & Go option if you’re on the move.

Located in Dartford, Holiday Inn Express London - Dartford by IHG is within a 10-minute drive of Orchard Theatre and Bluewater Shopping Centre. This hotel is 5.6 mi (9 km) from Lakeside Shopping Centre and 11.9 mi (19.1 km) from Victoria Road Stadium.

Stay in one of 126 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in FuturePlus Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Secured self parking fee: GBP 6 per day
    • Pet fee: GBP 30 per pet, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Crossways Business Park 0.4 km / 0.2 mi
Orchard Theatre 2.2 km / 1.4 mi
River Thames 2.4 km / 1.5 mi
Darent Valley Hospital 3.6 km / 2.2 mi
Bluewater Shopping Centre 3.9 km / 2.4 mi
Arena Essex Raceway 8.6 km / 5.3 mi
Lakeside Shopping Centre 9 km / 5.6 mi
The Backstage Centre 9.1 km / 5.7 mi
Danson Park 9.1 km / 5.7 mi
Rainham Marshes 9.9 km / 6.1 mi
Kent Downs 11 km / 6.9 mi
Birchwood Park Golf Centre 11.3 km / 7 mi
Kent Cyclopark 14.1 km / 8.7 mi
Eynsford Castle 15 km / 9.3 mi
CEME Conference Centre 15.6 km / 9.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • Number of floors (main building): 5
  • Double rooms: 34
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
Show 20 more facilities & services
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Smoke detector
  • Lift access
  • Terrace
  • Luggage roomExtra charge
  • Electric kettle
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Air conditioning in Restaurant
  • Meeting room
  • TV lounge
  • Breakfast
  • Breakfast buffet
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 21 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable5 photos

    Holiday Inn Express London - Dartford

    DOUBLE Accessible

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH DOUBLE BEDRoom • WITH DOUBLE BEDROO.DB

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    Room WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 19 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Express London - Dartford

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 19 m²TWN.ST-2
    TWIN STANDARDPhoto unavailable4 photos

    Holiday Inn Express London - Dartford

    TWIN STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-2

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 19 m²DBL.ST-2
    DOUBLE STANDARDPhoto unavailable6 photos

    Holiday Inn Express London - Dartford

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Tea and coffee making facilities
    • TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 5 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable4 photos

    Holiday Inn Express London - Dartford

    TWIN NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities
    • TV
    • Bathroom
    • Direct dial telephone

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST-3
    DOUBLE STANDARDPhoto unavailable6 photos

    Holiday Inn Express London - Dartford

    DOUBLE STANDARD

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-3

    Room amenities

    • Bathroom
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express London - Dartford

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express London - Dartford

8.4
Excellent
1,001 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.2 /10
Neighborhood
7.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Megan
Very helpful reception staff, lovely room with good air con and great breakfast
10/10
Exceptional
03 Aug 2026
Leon
It was good, but being an IHG member I was advised by the. night staff that I was not entitled to my usual 2 hours free late checkout because I booked through this site. However in the morning I was advised that I was entitled to it, but it was under the discretion of the staff member, now considering I arrived at the hotel at 4.00am, I could’ve done with it, but he tried to charge me £10 per hour, when I usually get it free, even if I book through another site, rather than direct. The day staff confirmed that I was entitled to it, so I just wish that all the staff spoke from the same hymn book, as such. All in all, it was a pleasant stay, apart from that and having to wake up to check out earlier than I am used to,
8/10
Excellent
27 Jul 2026
Obinna
Good
2/10
Poor
21 Jul 2026
EZEMWENGHIAN Nancy
I made a book and cancelled 2 days to my trip but yet payment was taken from my account.
8/10
Excellent
21 Jul 2026
Stephen
All good thanks
8/10
Excellent
20 Jul 2026
Stephen
All good
Self
10/10
Exceptional
14 Jul 2026
Ieva
The room was comfortable and packed with all the much needed necessities. The only thing is that the hotel should probably clean the sink pipes as the water is going down stubbornly. Other than that cant fault it. The bed was comfortable, and the free breakfast was superb. Will definitely be back again.
Partner
4/10
Poor
07 Jul 2026
Cameron
Stayed to escape the heat as the room was advertised as air conditioned. AC in the building had all broken that week of the heatwave and they decided to not inform anyone or offer any refunds. Incredibly let down by the service. The only reason I stayed was to enjoy the air conditioning of the room, but they completely let me down and didn't inform me beforehand so I could book somewhere else.

£200 in the bin really. Not what I expected of an IHG group hotel, Hilton's AC was working... if only they had called me up to let me know.
Friends_and_family Friends
10/10
Exceptional
05 Jul 2026
Scott
Air conditioning not working so well which was an issue as the room was 25degrees plus
2/10
Poor
01 Jul 2026
thomas
Bed bugs in the bed
Got a refund but rather not have been in a bed with bed bugs
Checked clothes before I got home 1 in my bad
Quite horrible and disgusting
Business
10/10
Exceptional
28 Jun 2026
Jacqueline
Staff were all very super helpful and friendly. Claire made our stay very special, her kindness and attention to customer service was the best I have experienced in a very long time anywhere.
A great place to stay for a short break, clean rooms, comfortable beds, unlimited breakfast. Good value for money, 15 min walk to bus services from road behind hotel to station and shopping centre. I would definitely stay here again.
Partner
10/10
Exceptional
17 Jun 2026
Allison
Both the reception staff (Susan and Karen) on arrival were very helpful and friendly.

Breakfast was very good with a variety of choice.

There was plenty of car parking available.
Partner
8/10
Excellent
16 Jun 2026
tim
Nice hotel perfectly positioned for area, breakfast ok short of a few extras but what can you expect for free
Self
8/10
Excellent
16 Jun 2026
Martin
Breakfast was good.
Business
10/10
Exceptional
15 Jun 2026
Eileen
Stayed here for 2 nights. Parking was excellent, as were the rooms and breakfast. The staff at this hotel are the highlight, as they were super helpful whenever we asked something of them. I will stay here again.
Family_with_children
10/10
Exceptional
07 Jun 2026
karen
Does what it says. Comfy rooms, good shower. Secure place. Free breakfast
Friends_and_family Family
6/10
Pleasant
07 Jun 2026
Nicholas
Room was a fair size but not a drawer to put your clothes in.air conditioner was a plus.Bed comfortable enough although I used my own mattress topper Shower easy to use and clean Breakfast buffet OK but very busy. Parking half price but only stayed two nights and had to pay for three day's which was £18 Probably won't go back
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Yvonne
Great value for money. Rooms ready upon arrival and a lovely breakfast selection
10/10
Exceptional
22 May 2026
Ankit
Not sure if there were amenities.
10/10
Exceptional
12 May 2026
Stephen
Nice short stay again. Clean, tidy and friendly
Friends_and_family Family
10/10
Exceptional
04 May 2026
Stephen
Great hotel with spacious clean rooms, helpful friendly and welcoming staff. Tea and coffee, toiletries and towels in rooms. Well stocked bar and good menu for evening meals. Breakfast is a mix of continental and cooked and a good choice available. Parking on site is £6 but well worth it to have your vehicle in a safe, well lit space with cctv. I would definitely stay here again.
Partner
10/10
Exceptional
03 May 2026
O Charles
Clean and good location. Value for money.
Friends_and_family Family
6/10
Pleasant
30 Apr 2026
Robert
Attentive staff, food basic, place needs a refurb, carpets need cleaning.
Self
10/10
Exceptional
20 Apr 2026
Jacqueline
Good value hotel with a great brekkie included.
Friends
4/10
Poor
14 Apr 2026
Emma
The Hotel needs a makeover for sure. Dinner was awful and breakfast was even worse.

The room was very basic and the shower had stains on the shower tray

I’d only stay there again at a very last resort.
Business
10/10
Exceptional
12 Apr 2026
Paul
No frills hotel, does exactly what it says on the tin. Staff are very helpful and pleasant.
Self
8/10
Excellent
08 Apr 2026
Emily
Does the job for one night!
Partner
6/10
Pleasant
08 Apr 2026
John
Friendly welcome
Partner
10/10
Exceptional
07 Apr 2026
Mechelle
Very friendly
8/10
Excellent
07 Apr 2026
Reginald
Fresh English breakfast but variety will be much appreciated.
Self
10/10
Exceptional
06 Apr 2026
Freddie
Very friendly staff and excellent room. In particular Karen was incredibly welcoming and informative about our stay
Partner
10/10
Exceptional
01 Apr 2026
Olusegun Paul
Great place to stay
Self
10/10
Exceptional
26 Mar 2026
Fozia
Excellent!! Check in and Out went smoothly. Room was nice, clean and spacious. Breakfast was good. Good location to Bluewater and Buses. Staff were amazing.
Self
8/10
Excellent
19 Mar 2026
Marina
Perfect location and ideal for travelling around Kent / London.
Staff were very friendly, welcoming and helpful.
I will be using them again, without a doubt.
Self
10/10
Exceptional
15 Mar 2026
Mary
your staff are your strength - friendly and efficient
Partner
10/10
Exceptional
13 Mar 2026
steve
Needs a gym.
Self
10/10
Exceptional
03 Mar 2026
Nyaradzai
Staff was friendly and courteous
Leisure Self
10/10
Exceptional
27 Feb 2026
STUART
Polite,helpful,efficient & friendly staf staff
Self
8/10
Excellent
21 Feb 2026
Philippa
Room was generally clean, however bathroom could do with a deep clean. Mould and dirt buildup in corners. Didn't impact stay
Friends_and_family Family
8/10
Excellent
17 Feb 2026
Jake
Clean room, extremely helpful staff. Decent buffet breakfast
10/10
Exceptional
15 Feb 2026
Francis Kingglory
Friendly and helpful
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Ieva
Greay amenities, convenient location, great, helpful staff, tasty breakfast.
Partner
10/10
Exceptional
12 Feb 2026
Kam yin
Clean, convenient location, good breakfast and amazing staff!
Partner
6/10
Pleasant
11 Feb 2026
Jubril
Was average
8/10
Excellent
09 Feb 2026
Kim
Staff were amazing. Problem with room bathroom fan not working and air-conditioning kept coming on and was faulty and the staff couldn’t find an alternative for us on our first night other than that, breakfast was average but the staff should be complimented.
Friends_and_family Friends
8/10
Excellent
29 Jan 2026
Steven
Nice hotel in a good location but feeling a little tired and in need of a refresh. I've been staying here on and off for a few years now and the staff are pleasant and helpful. The food is OK for a budget hotel but it really does need an update. The rooms are comfortable and spacious but a little uninspiring.
Business
10/10
Exceptional
24 Jan 2026
David
Staff was friendly and the room was good
Leisure Family
8/10
Excellent
20 Jan 2026
Brenda
Room was ok.
Staff that checked us in was really amaizing. Enjoyed our stay
2/10
Poor
14 Jan 2026
Emma
I arrived after a 3 1/2 hour drive. I ordered food at the bar area and the food was dreadful. I had hunters chicken which came with breaded chicken, rock hard chips and cremated bacon. Needless to say I left most of it.
The room was freezing cold and the bathroom was filthy. The shower tray was dirty and the toilet had brown marks on it. Needless to say, I wont be staying here again. I would rather pay the extra and stay at the double tree across the road.
Business
10/10
Exceptional
11 Jan 2026
Nigel
Very clean room, very friendly staff, a lovely stay, as per usual!
Partner
10/10
Exceptional
09 Jan 2026
Richard
Good clean room, helpful staff
Business
8/10
Excellent
02 Jan 2026
Harriet
Had a good stay
10/10
Exceptional
31 Dec 2025
Ashley
Was good
4/10
Poor
29 Dec 2025
Yvonne
Poor welcome on arrival. Receptionist was distracted talking to another customer that was already being attended to.
The initial room allocated had a leaking toilet.
The room I was moved to smelt of smoke and poor plumbing.
Bed was uncomfortable and ac was too loud all night. Just overall a rubbish experience this time .
Leisure Self
4/10
Poor
28 Dec 2025
Tessa
Not enough variety
Partner
10/10
Exceptional
27 Dec 2025
Cheuk Lun
neat and clean room
easy parking
perfect for short stay
Leisure Partner
4/10
Poor
27 Dec 2025
Nuong
The noise was the reason I gave this 2 stars review. I couldn't sleep at all . I reported to the staff but it couldn't help much.
10/10
Exceptional
23 Dec 2025
Elinah
The gentleman who was working night shift was extremely polite,professional,patient and very kind.He checked in and helped me tirelessly even with parking and any service I requested..I am soo disappointed I forgot to take his name.He deserves an award for excellence in customer care.
Business Self
10/10
Exceptional
21 Dec 2025
Stacey
Good service friendly staff
Breakfast was basic but yummy
Partner
4/10
Poor
14 Dec 2025
roger
Some of the menu options wasn't available and it was all cooked in a microwave, i will not be staying in an hotels.com again
Partner
8/10
Excellent
14 Dec 2025
Ricky
The room was clean and warm with plenty of plug sockets although one of them (left hand socket above the desk) wasn't working.
Partner
10/10
Exceptional
14 Dec 2025
Hayley
Everything was really good and explained well.
Leisure Partner
8/10
Excellent
08 Dec 2025
Yvonne
Comfortable beds and easy location to access with a car.
Only downside is parking is not free.
Leisure Partner
8/10
Excellent
08 Dec 2025
Funsho
Staff were courteous and helpful. Won't say room was spotless but it clean and good enough. Breakfast and dinner were very good too
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Beverley
Great hotel.
4/10
Poor
06 Dec 2025
Virushigaa
The water was a
10/10
Exceptional
06 Dec 2025
Rob
Clean, roomy and friendly staff.
Partner
4/10
Poor
21 Nov 2025
jacquie
Room wasn’t clean there were cobwebs in the corners and a dirty cloth on the floor by the bed.
Breakfast was overcooked and dry.
Staff were polite but with no genuine warmth or expression.
Business
8/10
Excellent
18 Nov 2025
Denise
Staff was good and helpful
Leisure Partner
8/10
Excellent
17 Nov 2025
Michael
Staff were very professionals and respectful . Room was good and breakfast too but there are always room for improvements
10/10
Exceptional
14 Nov 2025
Barbara
Didnt get breakfast included. Decided too expensive
Leisure Family
8/10
Excellent
14 Nov 2025
Andrew
I’ve stayed at a few of the dartford surrounding hotels and for value I like this one. Staff are always friendly and brekfast is fine. Rooms are clean and comfortable:
4/10
Poor
10 Nov 2025
Joe
Hotel is in desperate need of refreshing and updating
Partner
10/10
Exceptional
09 Nov 2025
SHERIFF
Room was great but the breakfast was superb 👌.
10/10
Exceptional
03 Nov 2025
Robin
Great nights sleep, great staff and a perfect location for what I required.
Business
10/10
Exceptional
02 Nov 2025
Jane
Everything lovely
Friends_and_family Family
10/10
Exceptional
01 Nov 2025
Ian
Everything clean and tidy, huge bed, and the lady who checked us in was very friendly.
8/10
Excellent
27 Oct 2025
Tina
The room and stay was ok until breakfast the Hotel was full and everyone seemed to be having breakfast the same time which meant the food was very low no beans ,sausages and a queues for the toaster and coffee machine ect
Partner
10/10
Exceptional
24 Oct 2025
Gail
Good location for brands hatch
Partner
8/10
Excellent
23 Oct 2025
Shaun
Great location lots of parking space , rooms are clean and spacious.
Breakfast could be more healthier not much fruit to choose from, but enjoyable stay
Leisure Family
4/10
Poor
21 Oct 2025
Jeremy
The breakfast was appalling. Pale Luke-warm bacon, anemic “ scrambled egg” like a lump of stodge. No fried or poached eggs an stale bread buns
Leisure Family
10/10
Exceptional
20 Oct 2025
Mark
Staff on reception were exceptionally helpful.
Partner
6/10
Pleasant
12 Oct 2025
Fe Segundina
We arrived early by 12 can’t check in until 230 pm. Went to the restroom lobby , buckets at the entrance for leaky ceiling, dangerous for falling . They advertised in the bathroom they can supply for toothpaste & brush if you forgot to bring one , a misleading advertisement . Requested x3 at the receptionist, they said they don’t have any, I have to buy it from the store which is 2 Miles away from the hotel by walking. On our 3rd day of stay they did not clean the room & did not replace the towels, maybe because we are checking out the following day .
Leisure Partner
10/10
Exceptional
11 Oct 2025
Vinesh
Very good
8/10
Excellent
11 Oct 2025
Olugbenga
Hotel workers are very nice, from the reception to house keepers.
Leisure Family
10/10
Exceptional
11 Oct 2025
Gary
Great stay
Business
4/10
Poor
09 Oct 2025
Anna
In general, the hotel was as to be expected. I was in room 320 and there was terrible rattling all night, at intermittent periods, either a generator or when I enquired ‘the pipes’. If you’re not in that room, probably all good! Staff were very good, just not much of a sleep!
6/10
Pleasant
06 Oct 2025
Simon

Weekend break for btcc

Breakfast was a good selection and not too busy. Saturday night we ate in the hotel. Many items on the menu were not available. Wife had lasagne which was burnt to the dish. The amount of food you get for the cost is very poor. Bar had no draught pumps working. Room needed a good deep clean and refresh. Stains on shower tray and on carpet. Cushion was missing out of the swivel chair in the room.
Partner
10/10
Exceptional
04 Oct 2025
Victoria
A great hotel with really friendly staff. Rooms were great and had everything you needed. Would happily stay again 😊
Leisure Partner
10/10
Exceptional
27 Sep 2025
Jacqueline
Lovely staff .. really made our stay fabulous..
Maybe a bit of spray bleach in the shower and some new 🆕 pillows .. and you’d be 100%
Excellent value for money
Breakfast was fantastic..
Partner
6/10
Pleasant
24 Sep 2025
Tanya

Usual IHG good standards but noisy and hot

The room was clean and the bed comfortable but the aircon didn’t work.
Being situated on a very busy junction I asked for a quiet room. The reception staff said it would be quiet compared to others. Goodness knows what the others were like because this one was very noisy. I barely slept because the room was too hot with the window closed and extremely noisy with the window open.
Self
10/10
Exceptional
17 Sep 2025
ian T
What made our eight day stay so good was the entire staff ,they were excellent, the front office were exceptional as was the restaurant staff and bar staff .Nothing was too much trouble , they went above and beyond every day. To make our visit memorable. The only criticism was the shower , although modern and large the shower floor was very ,very slippery.
Leisure Partner
8/10
Excellent
15 Sep 2025
Joan
Written already
Leisure Family
8/10
Excellent
15 Sep 2025
Joan
I like the area for its quietness despite being closed to a major roundabout used by truckers going into Europe.
I hate the fact that uber drivers don’t like picking up from there due to traffic. It is not a walking distance to the stores but shopping mall is a few miles away. It has pay parking for quests, AC frequently malfunctions and it is not guaranteed you will have one in your room. Many of their staff are pleasant to talk to especially the Irish ladies!
Leisure Family
10/10
Exceptional
08 Sep 2025
Harry

Football trip

Stayed two nights.Football weekend.Really enjoyed our stay .Friendly staff, comfy beds and lovely breakfasts Definitely be back in the future.
Friends_and_family Friends
2/10
Poor
01 Sep 2025
Sadeesh
I booked this property for 3 nights, from the beginning air con was not working- I have complained several time and they just gave me a small table fan instead of providing new room or repair the air con.
In future i never book this property
Leisure Partner
2/10
Poor
01 Sep 2025
Gireeshkumar
All bad
Leisure Family
10/10
Exceptional
25 Aug 2025
Chris
Jodie, Karen in the front office and the room cleaning team were all fantastic, brilliant and very friendly.
Leisure Partner
10/10
Exceptional
24 Aug 2025
Dawn
Was able to check in before 3pm and arrange late check out even though we didnt use it was very nice of them
Leisure Partner
10/10
Exceptional
22 Aug 2025
Joyce
Comfy bed and good breakfast
Leisure Friends

Location & surroundings

Holiday Inn Express London - Dartford
University Way, Dartford, United Kingdom

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Holiday Inn Express London - Dartford

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