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Mercure Thurrock Stifford Hall

Essex · United Kingdom

High Road. North Stifford, ThurrockView location

8.2/10Excellent982 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.2/108.2
Condition8.0/108.0
Location8.4/108.4
Neighborhood7.6/107.6
Value9.4/109.4
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Thurrock Stifford Hall

This comfortable and cosy hotel is just 20 minutes from London's city centre and the Brands Hatch racing circuit is just 22 kilometres away. There are many attractions nearby, such as Lakeside and Bluewater shopping centres at a short drive away.

Once a Georgian manor house, this property is set in six acres of beautiful gardens. The hotel has 97 modern, refurbished bedrooms with air conditioning and coffee and tea provisions. For extra convenience, Internet connection is available throughout the establishment.

Guests will receive a warm welcome and excellent food and service, and the 11 meeting rooms can host business conventions and weddings.

Read more about this hotelShow less

Located in Grays, Mercure Thurrock Stifford Hall is within a 5-minute drive of Mardyke Valley Golf Club and Lakeside Shopping Centre. This hotel is 4 mi (6.4 km) from Belhus Wood Country Park and 4.8 mi (7.7 km) from The Backstage Centre.

Make yourself at home in one of the 97 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Contactless check-out is available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Minimal age
    18
  • Optional fees
    • Fee for English breakfast: approximately GBP 12.00 per person
    • Self parking fee: GBP 4 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Mardyke Valley Golf Club 0.7 km / 0.5 mi
Lakeside Shopping Centre 3.2 km / 2 mi
River Thames 3.8 km / 2.3 mi
Arena Essex Raceway 4.3 km / 2.7 mi
Belhus Wood Country Park 4.7 km / 2.9 mi
The Backstage Centre 7.7 km / 4.8 mi
Rainham Marshes 8.4 km / 5.2 mi
Delta Force Paintball Upminster 8.5 km / 5.3 mi
Tilbury Riverside Ferry Terminal 9.8 km / 6.1 mi
London Cruise Terminal 9.8 km / 6.1 mi
Tilbury Fort 10.2 km / 6.3 mi
Essex Wildlife Trust Thameside Nature Discovery Park 11.1 km / 6.9 mi
Princes Park 11.6 km / 7.2 mi
Crossways Business Park 12.2 km / 7.6 mi
Central Park 12.4 km / 7.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1950
  • Year of most recent renovation: 2011
  • Total number of rooms: 97
  • Number of floors (main building): 3
  • Number of floors (annexe): 2
  • Single rooms: 22
  • Double rooms: 75
  • Junior suites
  • Suites
  • Apartments
  • Studios
  • Bungalows
Show 56 more facilities & services
  • Villas
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Visa Electrón
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Smoke detector
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Library
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Non-smoking establishment
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSICDOUBLE • CLASSICDBL.AS

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    DOUBLE CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLASSIC DOUBLE BEDDOUBLE • CLASSIC DOUBLE BEDDBL.AS-DB

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    DOUBLE CLASSIC DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CLASSIC DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AS-DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CLASSICRoom • CLASSICROO.AS

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    Room CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CLASSICTWIN • CLASSICTWN.AS

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    TWIN CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Mercure Thurrock Stifford Hall

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Thurrock Stifford Hall

8.2
Excellent
982 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
8.4 /10
Neighborhood
7.6 /10
Value
9.4 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
12 Jul 2026
Susan
Always a warm welcome at this hotel the staff are amazing.
Rooms are very clean and food is good.
Outside the gardens are lovely and nice to relax in.
Parking very easy
Partner
10/10
Exceptional
08 Jul 2026
Barbara
Staff very friendly and helpful. Lovely room and breakfast.
Partner
10/10
Exceptional
07 Jun 2026
Nathan
Some of the rooms are tiny, so small you could feel claustrophobic. However the staff are great and couldn't be more helpful - they really do make up for everything else
10/10
Exceptional
24 May 2026
Hannah
Friendly staff that go out of their way to enhance the experience
Partner
6/10
Pleasant
24 May 2026
Gemma
Nice budget hotel but everything is a bit tired and no air con working in my room
Friends_and_family Friends
10/10
Exceptional
12 May 2026
Hannah
The staff are always friendly, accommodating and go out of their way to ensure you enjoy your experience
Partner
6/10
Pleasant
05 May 2026
Kevin
Stop over for a corporate golf daybticked all the boxes.
Self
10/10
Exceptional
01 May 2026
simon
Easy parking, friendly helpful staff, comfy bed
Self
6/10
Pleasant
16 Apr 2026
Ian
Breakfast was good, pizza was good, staff were great, but, My car was trashed by pigeons after I parked under one of the many trees, it took me an hour to clean it all off before and after my travels. the room was tiny you couldn't walk past the end of the bed to draw the curtains as it was only just shy or the wall and the TV was in the way. Also the bed was not a double it was 4 foot, it is a good job I was on my own and not with my partner.
Self
10/10
Exceptional
27 Mar 2026
Akim
Nice place to stay and I will recommend
Self
10/10
Exceptional
18 Mar 2026
Benjamin
Staff were great, food was lovely, very nice
10/10
Exceptional
18 Mar 2026
Cynthia
We arrived after an overnight flight and we were exhausted. Nicoleta could not have been more welcoming and helpful! She got us settled and answered all our questions, even some we hadn’t thought of. Would absolutely recommend this hotel, it was fabulous, and you’ll be in great hands with Nicoleta.
Partner
8/10
Excellent
11 Mar 2026
Stewart
Air con didn’t work so room cold I did get a radiator which helped other than that it was suffice
Self
4/10
Poor
17 Feb 2026
Jonathan
A soulless hotel, a cold room at the bottom of the corridor with a freezing cold draft coming under the doorway where I had to use towels to stop the draught.

Breakfast - scrambled egg overcooked or should I microwaved.

Just very poor for the price of a room.

Only positive friendly staff.
Self
8/10
Excellent
23 Jan 2026
Lester
Room was ok staff were good the food was good
Business
10/10
Exceptional
26 Dec 2025
Mark
Thank you to Monica and all the other staff for looking after us so well
Friends_and_family Family
4/10
Poor
11 Dec 2025
Emma
Room was ok- old but ok.
Food was awful
Business
8/10
Excellent
09 Dec 2025
Mike
Nice place.. would stay again
Business
8/10
Excellent
16 Nov 2025
Lilly
Limited menu on breakfast a lot of the ingredients weren't available and was gonna be charged extra for things that should be just given anyway. Service was bad.
Friends_and_family Family
10/10
Exceptional
09 Nov 2025
IAN
Staff were all amazing
Leisure Family
8/10
Excellent
26 Oct 2025
nigel
room was fine, bed was 2 single mattresses put on a double
Partner
10/10
Exceptional
06 Oct 2025
Amber Lee
The cleaning staff, front staff, and restaurant staff are all fabulous!
Leisure Partner
4/10
Poor
28 Sep 2025
Natalie
Booked two rooms for a family event. First room had to be moved due to smell in the room second room had odd smell, TV didn’t work and room was very outdated although clean
Friends_and_family Family
10/10
Exceptional
14 Sep 2025
Barry
All goid
10/10
Exceptional
07 Sep 2025
Amber Lee
Staff throughout the property were fabulous!
Leisure Partner
10/10
Exceptional
31 Aug 2025
Susan

Lovely place to stay

Another lovely stay at this hotel,all the staff are friendly and approachable.
Partner
8/10
Excellent
20 Aug 2025
Susan

Lovely hotel with friendly staff

The only thing that i was displeased with that there was no fridge in the room i booked a privilege room specifically for this.
8/10
Excellent
17 Aug 2025
Sandra
Staff were super friendly and helpful. Rooms were very spacious, grounds were lovely. We stayed after shopping at lakeside and the night before visiting the Excel so convenient. Would highly recommend.
Leisure Family
10/10
Exceptional
17 Aug 2025
Helen

Beautiful hotel

A lovely few nights stay. Second time coming here recently. Staff are absolutely amazing, nothing is too much and so friendly. Our room was lovely, air con was bliss. Breakfast is so good, has a fab selection for everyone.
Friends_and_family Family
4/10
Poor
17 Aug 2025
Maria
No body wash. Empty. No extractor fan working in bathroom.
10/10
Exceptional
12 Aug 2025
Steven

Great find

Great place to stay, excellent customer service. Staff very helpful and friendly, very good breakfast included. Used to stay in a well know Inn but prices kept going up and parking got expensive. Wished we had known about this place before, ideal for our trips to London, thanks to everyone working there.
Partner
8/10
Excellent
06 Aug 2025
Michael

Decent place to stay.

Good location and plenty of onsite parking is always a great start. Warm welcome and lots of information at check-in. See by clean room. Had a bar meal fish finger sandwich quite tasty and reasonable value. Break fast was good and cooked to order. All in all a decent place to stay with friendly staff.
Business
10/10
Exceptional
04 Aug 2025
J

Great quality for this price in this location

Good clean and well presented. Good access of M25 and great for East End destinations.
Plenty of parking and rooms are well appointed
Business
8/10
Excellent
01 Aug 2025
luke
Nice spacious rooms clean and tidy, Good breakfast but the menu for the evening choices are limited and not varied enough when staying for a week
Business
8/10
Excellent
21 Jul 2025
Melford
Breakfast was on the poor side, overall stay was good.
6/10
Pleasant
21 Jul 2025
Louise
This hotel is a three star and that’s what you get outside the rooms from the car park looked tatty eg windows very dirty ect, the bed was so hard it was like sleeping on the floor, also stains on the bedding. I wouldn’t come back here
Leisure Partner
10/10
Exceptional
24 Jun 2025
Timothy Alan
Very comfortable bed, clean and tidy room. Terrific breakfast and very friendly and helpful staff. Good location and value for money. Would definitely stay here again.
Leisure Self
6/10
Pleasant
24 Jun 2025
Lynda
Friendly and efficient
Leisure
8/10
Excellent
20 Jun 2025
Steven
Food in the hotel is very reasonable and very good. Will use this over premium inn every day of the week
Business
10/10
Exceptional
17 Jun 2025
Kelly
Customer service excellent
Check in quick
Food reasonable
Partner
10/10
Exceptional
16 Jun 2025
Mark
Friendly staff, great food.
Business Self
10/10
Exceptional
15 Jun 2025
Diana
Nice hotel with friendly helpful staff. Room clean and tidy. Air-conditioning.
6/10
Pleasant
12 Jun 2025
Frederick
Was all ok apart from the bathroom fan was like a hurricane and was on a timer…. Went off at 8pm and came on at 5ish am…. Woke me up as I thought there was a big storm. Would stop me going there again for sure
8/10
Excellent
11 Jun 2025
Steven
Hotel was fine, convenient, clean, tidy , quiet
Business
10/10
Exceptional
10 Jun 2025
Verified traveler
Only met the check in staff. Efficient and friendly. Thank you.
Business
10/10
Exceptional
08 Jun 2025
David
Looked after us from start to finish. The staff were very friendly and could not do enough. Special praise to the lady on reception when I arrived who was very friendly and very helpful
Leisure Family
8/10
Excellent
07 Jun 2025
Mark
Good location for work, good parking, very helpful receptionist. I would recommend.
Business
10/10
Exceptional
07 Jun 2025
Brian
the fact that help was ALWAYS there the staff in reception are far above the quality I usually find in my frequent travels around G.B. I am 87 years old and last stayed at this hotel 24 years ago so I decided to turn the clock back and visit again, It was well worth the244 mile journey for me, a total joy of a visit. Good luck to Stifford Hall from Brian
8/10
Excellent
07 Jun 2025
Alan
Noisy hotel but had wedding reception. Impossible for older guests to climb into bath to take a shower
Partner
10/10
Exceptional
05 Jun 2025
Phillip
Lovely hotel,staff are excellent,the only down side was room was outside of main hotel which isn’t good when it is raining like it was when we were there,room comfortable bathroom small shower head could do with a descale but was ok as only staying one night, breakfast was very good,would stay again
Partner
8/10
Excellent
03 Jun 2025
Beverley
Easy parking and excellent restaurant. We had a great stay, comfy bed, good size bathroom if a little dated. Would definitely stay again
Partner
6/10
Pleasant
23 May 2025
Peter
Staff were very helpful and attentive. Room was always clean and tidy.

Stopped eating breakfast here as the quality was not good. They need to get better sausages, and their smoked salmon & scrambled eggs were not nice.
Business
8/10
Excellent
18 May 2025
Roger
Room comfortable enough, clean perfect for our needs.
Partner
2/10
Poor
07 May 2025
Amy

Terrible

Shocking. Had a man bang our door at 5am trying to barge his way in. Couples arguing all night. Police called numerous times. Disappointed!
Partner
8/10
Excellent
06 May 2025
David
Rooms comfortable. Great breakfast buffet included. On site parking for small fee.

Bar area good & bar food tasty and well cooked.
Outdoor space too.
Leisure Partner
10/10
Exceptional
04 May 2025
kathleen
Receptionist on arrival was wonderful. Hotel lovely. breakfast best ever had at even more expensive hotels, choice amazing. Would stay here anytime.
Leisure Partner
8/10
Excellent
28 Apr 2025
Jonathan

Hotel great, restaurant not so!

The hotel room itself was lovely. The staff were great, let down by the restaurant on the 1st evening of my stay people were coming in after me, having 2 course and leaving while I was still waiting for one course. I complained so they offered me a free drink which, after 15 more mins didn’t arrive. I told them to forget it and went somewhere else for a meal. The girl on restaurant check in looked like she’d lost £50 and found £1!
Credit where it’s due though, the breakfasts were great.
Business
8/10
Excellent
25 Apr 2025
Roderick

Nice hotel

Only a short stay but had everything I needed
Business
8/10
Excellent
24 Apr 2025
John
Very good
Self
4/10
Poor
30 Mar 2025
Claire
The staff were friendly and helpful however could not be given a key upon arrival as machine out of order. Then when we finally checked in to our room, the TV did not work. The lady from reception tried everything to sort it but couldn’t. So we had to move rooms. Disappointed that a double bed literally means a standard double bed. Would have expected it to be 2 twins pushed together which most hotels do to give flexibility and the extra sleeping room compared to a double. Despite the lovely outside image and grounds I would say the rooms are on a par with the Premier Inn down the road except the bed is more comfortable at the Premier Inn.
Partner
10/10
Exceptional
29 Mar 2025
Martin

Much improved!!

Very nice after the upgrades!
Business
10/10
Exceptional
28 Mar 2025
Chris
Great team!
Business Partner
8/10
Excellent
24 Mar 2025
A.Deborah
Ok
Leisure Partner
10/10
Exceptional
09 Mar 2025
Carla
Extremely friendly and helpful staff throughout, lovely food at reasonable prices and you could choose either menu in the ‘bar’ or restaurant. Very clean. Would definitely return many thanks :) excellent Value for Money
Business_and_leisure Self
10/10
Exceptional
08 Mar 2025
Anthony
Quiet, clean hotel, close to Lakeside shopping complex. Staff friendly and courteous recommend to all
Business Self
10/10
Exceptional
28 Feb 2025
Kieron

Great hotel

Stayed here numerous times now as it’s close to family and very easy to get in to the center of London the staff are great and welcoming and the rooms and tidy comfortable and relaxing will stay here everytime
Partner
10/10
Exceptional
24 Feb 2025
Liz

Well done!

Every member of staff is so friendly and efficient.
Partner
4/10
Poor
23 Feb 2025
Michael

Breach of privacy.

On Arrival i was issued with room 153. I was in the room 20 minutes when another couple entered my room uding a key card issued by the reception staff. I was about to take a shower after a long journey and fortunately i had not yet undressed. The couple were part of a birthday event being held at the hotel. I immediately informed the reception desk who issued this other couple another room. When i returned to my room i found that my door key had been disabled and i had to yet again return to the desk to jave then reissue me with a key card. On my leaving i was informed by the reception desk staff that the mix up occured due to paper work being completed on error. My issue is that it was the same member of staff who Issued both sets of keys for thecsamecrpom withkn 20 minutes and even acknowledge the ertor at the time. This was a serious breach of my privacy and as such i wont be returnibg to stifford hall or recommending it to anyone. In addution the hall is in a desparate need of redecoration and cleaning. Walls looked filthy tables in dining toom with oeeling lamimate. I will go back to premier inn.
Partner
8/10
Excellent
20 Feb 2025
Parm
Nice staff and perfect for our group
Business
10/10
Exceptional
17 Feb 2025
anne
The staff went above and beyond couldn’t have been more helpful even after I left my makeup bag behind they kindly posted it back to me amazing service
Friends_and_family Family
10/10
Exceptional
14 Feb 2025
Alexandria

Amazing!!

The staff was amazing, everything is onsite including a bar and restaurant. The grounds were pretty and it was pretty clean! Would stay here again in a heartbeat! It was also super close to the cruise terminal so it was an easy uber ride there.
Partner
10/10
Exceptional
14 Feb 2025
Jeanette
Amazing as always. Shout out to Amanda who hands down is the hardest working member of the hospitality sector
Friends_and_family Family
8/10
Excellent
13 Feb 2025
Andy

A decent stay in a lovely old building

Always a decent place to stay. My room was recently redecorated and fitted out. Bathroom was starting to look a little tired and the sash cord on the window was missing so opening it to get some air was difficult.
Overall good level of cleanliness.

Staff friendly as always.

Breakfast was ok - plenty of choice and decent coffee.

I was a bit surprised by the £3 overnight parking fee.

I would recommend Stifford Hall.
Self
8/10
Excellent
10 Feb 2025
Craig

Very friendly , comfortable hotel .

The front of house , bar and catering staff were all lovely , very friendly and welcoming . Our room was very comfortable , quiet and clean . The only negative experience for us was the breakfast , it was a buffet style due to the amount of guests staying and they had run out of hot food , some more was being prepared but it was a bit too late and came out in dribs and drabs so became a bitty breakfast . The quality of the food that we managed to get was very nice tho .
Partner
10/10
Exceptional
09 Feb 2025
Victoria

Very nice 3 star hotel

Lovely stay from start to finish.
10/10
Exceptional
22 Jan 2025
Simon
Very good place for the money
Business
10/10
Exceptional
19 Jan 2025
Verified traveler
Helpful staff and room clean. Food is always good.
Business
8/10
Excellent
19 Jan 2025
Simon
.
Business Self
8/10
Excellent
09 Jan 2025
Stephen

Pre cruise

Nice room , nice staff ,food ok better if hot, to didn’t work no reception, good parking watch out for the turning !
Partner
10/10
Exceptional
31 Dec 2024
Patrick
Super Clean room and excellent staff.
Leisure Partner
10/10
Exceptional
23 Dec 2024
Salam
nice warm room
Business
10/10
Exceptional
23 Dec 2024
Anne-Marie

Pre cruise stay

Excellent service, enjoyable stay with lovely breakfast, will definitely stay again.
Partner
10/10
Exceptional
20 Dec 2024
Micheal
Very good
10/10
Exceptional
17 Dec 2024
asad
.
10/10
Exceptional
11 Dec 2024
asad
.
8/10
Excellent
24 Nov 2024
Sarah
All good. Exvept not sure why the need to charge for parking as nothing else apowars to be near by.
10/10
Exceptional
07 Nov 2024
Marcella

3 night stay for business

2nd time staying at this hotel, everything fine, staff very helpful and friendly. Room good, breakfast and dinner varied choice and speedy service,
Business
8/10
Excellent
04 Nov 2024
Peter
Paying to park is a bit cheecky!
8/10
Excellent
23 Oct 2024
Karol
Quite modern and quiet room. Property as a whole has seen better days. Coffee quality at the breakfast needs improvement.
Business Self
8/10
Excellent
23 Oct 2024
Marion

Nice stay

We only stayed one night but found it very relaxing and chilled. I think they were short on staff because one poor lad was going from the restaurant to the lounge bar. It was clean and comfortable, the room was compact, nice shower and a huge bed! So all in all it was very nice.
Partner
10/10
Exceptional
13 Oct 2024
Karen
Excellent Hotel, the staff were very friendly on entering the reception.
Rooms were basic but clean and tidy.
We would definitely stay again.
Partner
8/10
Excellent
07 Oct 2024
Andrew
Nice and clean, staff were very helpful. A good breakfast which set me up for the day. Spacious room and generally a good stay.

Walls are a little thin in the rooms so noise from neighbours was noticeable.

Leisure Self
8/10
Excellent
06 Oct 2024
Eduardo
Rooms could be cleaner, especially the window frames
Business_and_leisure Family
10/10
Exceptional
30 Sep 2024
Diane
It was a lovely hotel had a fab stay
Partner
10/10
Exceptional
29 Sep 2024
Ann

Very nice hotel.

Only stayed one night but was very pleasant. Breakfast was fantastic for the cost. Personally I found the pillows a tad hard but others might like. Very minor issue.
Partner
10/10
Exceptional
28 Sep 2024
Clare
Was a lovely hotel. Room & bathroom nice & clean. Staff friendly & helpful
Partner
10/10
Exceptional
28 Sep 2024
Jason
Extremely pleasant & polite staff especially at reception when checking in
Business
8/10
Excellent
23 Sep 2024
Frank
very good however the staff are confused never knock doors just walking in rooms without notice.Receptionist very rude doesnt seem t bother as long as her time sheet is signed
Friends_and_family Friends
8/10
Excellent
22 Sep 2024
Delyt
Love that it’s open for check in 24hrs
8/10
Excellent
19 Sep 2024
Tracey
Nice Stay at this hotel, room very modern and spacious - great breakfast
Business

Location & surroundings

Mercure Thurrock Stifford Hall
High Road. North Stifford, Thurrock, Essex, United Kingdom

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Mercure Thurrock Stifford Hall

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