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Holiday Inn Brentwood

Essex · United Kingdom

Brook StreetView location

8.0/10Excellent883 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.0/108.0
Condition7.8/107.8
Location8.2/108.2
Neighborhood7.6/107.6
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels
  • Sustainability certification
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Brentwood

Holiday Inn® Brentwood M25, Jct. 28 hotel is moments from M25 motorway and near Brentwood town centre. Buses run to Brentwood from right outside the hotel, and you can drive to the coast at Southend-on-Sea in around half an hour.

If you have a flight to catch, London Stansted Airport (STN) is 25 minutes away by car. Our 8 event rooms are perfect for hosting celebrations or business meetings for up to 120 guests, and you can spill out onto the garden patio in the summer.

Nearby businesses include Ford, BT and BNY Mellon. The shops and cinema at the huge intu Lakeside Shopping Centre are a 15-minute drive away, while nearby there are animals and family rides at Old MacDonald's Farm.

For a night out, head to Brentwood's updated Sugar Hut now owned by famous club 338. At this hotel you can enjoy: Free Wi-Fi, 24-hour room service, A Fitness Centre and indoor pool. Welcoming guest rooms with comfy beds and a pillow menu to help you enjoy restful nights.

Read more about this hotelShow less

Located in Brentwood, Holiday Inn Brentwood M25, Jct. 28 by IHG is in a shopping district, within a 5-minute drive of Warley Country Park and Old MacDonalds Farm. This spa hotel is 16.2 mi (26.1 km) from Excel London and 15.3 mi (24.6 km) from Bluewater Shopping Centre.

Make yourself at home in one of the 149 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Brentwood? This hotel has 3010 square feet (280 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from noon - noon. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for full breakfast: approximately GBP 16.95 per person
    • Uncovered self parking fee: GBP 10 per day
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Russian

    Lithuanian

    English

    Croatian

    Italian

    Polish

    French

    Hungarian

    Dutch

    Macedonian

    Spanish

Nearby attractions

Warley Country Park 2.9 km / 1.8 mi
Laser Warfare 2.9 km / 1.8 mi
Thorndon Country Park 3.3 km / 2.1 mi
Old MacDonalds Farm 3.9 km / 2.4 mi
Central Park Leisure Centre 4.1 km / 2.5 mi
Merrymeads Country Park 4.2 km / 2.6 mi
Whitelands Dog Walking Area 4.4 km / 2.7 mi
Romford Golf Club 5.8 km / 3.6 mi
Romford Market 7.4 km / 4.6 mi
Queen's Theatre 7.7 km / 4.8 mi
Havering Country Park 8.1 km / 5 mi
Kelvedon Hatch 8.1 km / 5 mi
Upminster Golf Club 8.2 km / 5.1 mi
Kelvedon Hatch Secret Nuclear Bunker 8.6 km / 5.3 mi
Hutton Country Park 9.9 km / 6.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 149
  • Number of floors (main building): 3
  • Single rooms
  • Double rooms: 28
  • Junior suites
  • Suites
  • Apartments
  • Studios
  • Bungalows
  • Villas
  • Accessible rooms: 2
  • hotel
Show 72 more facilities & services
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Secure parking
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Newspaper stand
  • ShopExtra charge
  • Garden
  • ConciergeExtra charge
  • Gym
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 8
  • Printer
  • Business centre
  • FaxExtra charge
  • Indoor freshwater poolExtra charge
  • Outdoor freshwater poolExtra charge
  • Game roomExtra charge
  • Sauna
  • Steam bath
  • Hot tub
  • Turkish bath (hamam)
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Beauty salon
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • À la carte dinner
  • Picnic
  • Vegetarian meal
  • Snacks
  • Non-smoking establishmentExtra charge
  • Fitness
  • Golf
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

AI

All Inclusive

Meals and selected drinks/services may be included.

RO

Room Only

Accommodation only. Meals are usually not included.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • Accessible • 1 Bedroom • 12 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable3 photos

    Holiday Inn Brentwood

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 12 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable3 photos

    Holiday Inn Brentwood

    DOUBLE TWO DOUBLE BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Holiday Inn Brentwood

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 12 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable4 photos

    Holiday Inn Brentwood

    DOUBLE WITH DOUBLE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Holiday Inn Brentwood

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE PREMIUM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accesible PremiumDOUBLE • Accesible Premium • 1 Bedroom • 12 m²DBL.H6-PI
    DOUBLE Accesible PremiumPhoto unavailable1 photo

    Holiday Inn Brentwood

    DOUBLE Accesible Premium

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accesible Premium

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-PI

    Room amenities

    • Minibar
    • Cable TV
    • Trouser press
    • Desk
    • Toiletries
    • Cot on demand
    • Wheelchair-accessible
    • Central heating
    • Centrally regulated air conditioning
    • Tea and coffee making facilities
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom

    Facilities with extra charge

    • Pay movies
    • Wi-fi
    • Direct dial telephone

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUM • 1 Bedroom • 12 m²DBL.PI
    DOUBLE PREMIUMPhoto unavailable3 photos

    Holiday Inn Brentwood

    DOUBLE PREMIUM

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Room amenities

    • Bathtub
    • Hairdryer
    • TV
    • Radio
    • Minibar
    • Tea and coffee making facilities
    • Centrally regulated air conditioning
    • Central heating
    • Cot on demand
    • Toiletries
    • Desk
    • Trouser press
    • Cable TV
    • Bathroom
    • Shower

    Facilities with extra charge

    • Direct dial telephone
    • Wi-fi
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Holiday Inn Brentwood

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 12 m²DBL.ST-1
    DOUBLE STANDARDPhoto unavailable1 photo

    Holiday Inn Brentwood

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    Double bed 131-150 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Brentwood

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Brentwood

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 12 m²TWN.ST
    TWIN STANDARDPhoto unavailable3 photos

    Holiday Inn Brentwood

    TWIN STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    Holiday Inn Brentwood

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 12 m²ROO.ST
    Room STANDARDPhoto unavailable3 photos

    Holiday Inn Brentwood

    Room STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Centrally regulated air conditioning
    • Minibar
    • Radio
    • TV
    • Hairdryer
    • Bathtub
    • Shower
    • Bathroom
    • Central heating
    • Tea and coffee making facilities
    • Cable TV
    • Trouser press
    • Desk
    • Toiletries
    • Cot on demand

    Facilities with extra charge

    • Direct dial telephone
    • Wi-fi
    • Pay movies

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Brentwood

8.0
Excellent
883 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.8 /10
Location
8.2 /10
Neighborhood
7.6 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Leonid
Great everything my 7 year old son loved it
10/10
Exceptional
02 Aug 2026
Yoly
Room was and hotel were clean and quiet. Great breakfast. Plenty parking.
6/10
Pleasant
30 Jul 2026
Alison
My room hadn't been hoovered, and there was evidence of the previous guest in the room.
6/10
Pleasant
26 Jul 2026
david
Easy access, located just off M25.

Room was of a decent size, with snacks, bottled water and much needed air con.

Bathroom was a little small.

Swimming pool and gym was adequate.

Restaurant choice was good and seating area wonderful. Might consider returning, even if not staying,

Parking charge should be exempt for guests.
10/10
Exceptional
19 Jul 2026
Tina
Everything was perfect
8/10
Excellent
19 Jul 2026
Seuranie
Comfortable for an overnight stay. Comfortable beds!
Self
10/10
Exceptional
21 Jun 2026
ann
Having stayed on one of hottest days of year the air conditioning in bedrooms was extremely welcome and efficient. I thought uk king size beds would be standard in hotels. Not used to a double bed but it was clean and comfortable. Bathroom spotless but struggled to access the shower over bath as you had to step in onto slope at end of bath. If you have even a minor disability then try to get an accessible room..
The pool was a good size and well maintained as was gym. Good sized pool towels.
Breakfast varied and plentiful and staff friendly and helpful. Expensive parking. Would have been good if discounted for hotel guests.
However these were personal niggles and it was a good value hotel and we would not hesitate to stay again.
4/10
Poor
20 Jun 2026
Priya
Rooms were so hot couldn’t sleep
Self
10/10
Exceptional
19 Jun 2026
Nadine
We had a wonderful stay at the Holiday Inn Brentwood M25, and the exceptional service from your team truly made our visit memorable.

From the moment we arrived, Alice at the front desk welcomed us with outstanding customer service, making check-in seamless and pleasant.

We also want to give a special mention to Julie, our greeter and waitress, who looked after us beautifully during breakfast each morning with her warm and attentive hospitality.

Thank you to everyone for a lovely experience, and we look forward to staying with you again.

Lewis Family
Family_with_children
10/10
Exceptional
07 Jun 2026
Elizabeth
We arrived frazzled to a very friendly welcome. Between the beginning and end of check in, they managed to convert my sour mood into a positive one. The place was clean, well maintained and comfortable with every convenience we could need for our stay. The toiletries supplied in the bathroom were dove, which was kind on my sensitive skin. The room was cleaned during our stay as well and we were entirely satisfied with the results. The mattress was incredibly comfortable and I slept the best I had all week. We booked to include breakfast, and the food was satisfying and fuelled our travels well. The bar had a good range of drinks and cocktails, and whilst we had other plans in the evenings, it sounded like they had entertainment on that looked to be good fun! 10/10 would stay again
Partner
10/10
Exceptional
02 Jun 2026
Marie
A big double bed room clean and spacious staff very friendly and accommodating
Friends_and_family Family
10/10
Exceptional
31 May 2026
Regis
Great staff, good food, descent rooms.
Friends_and_family Family
10/10
Exceptional
25 May 2026
Grant
Clean well maintained room, great breakfast and friendly staff, love using the pool and jacuzzi. Only downside but understand that the location right near the M25 requires it.
Partner
8/10
Excellent
25 May 2026
Saleem
Have to pay for parking friendly staff nice room and very nice breakfast
Self
10/10
Exceptional
19 May 2026
Kim
Only thing l feel is that the pillows are very hard and uncomfortable
Partner
10/10
Exceptional
10 May 2026
Susan
Room clean unfortunately broken floor tiles in bath with some repair
Room a bit bashed about
Family
10/10
Exceptional
06 May 2026
Christopher
Great location just off the m25 and A12 on the edge of Brentwood. Hotel as clean and the staff were friendly and helpful. The room was comfortable and the pool and gym complex was excellent.
We would definitely stay there again
Family_with_children
10/10
Exceptional
01 May 2026
Ademola
Yes the breakfast was fresh and i enjoyed the English breakfast
Business
6/10
Pleasant
17 Apr 2026
Rajiv
The overall stay was good , with clean and well presented room . Only thing which I noticed was it’s an old building and the rooms electric infrastructure is dated . There are no usb charging port on the electric switches . I was really surprised and as I was not carrying the plugs , had to buy 2 plugs to get the charging going for the gadgets . The rooms are around £145 per night approx with No USB charging port really ……!! shocking !!!
Self
10/10
Exceptional
12 Apr 2026
Sharon
Lovely room, comfortable. Welcoming staff and great facilities
Partner
6/10
Pleasant
08 Apr 2026
pete
Room’s outdated could do with a make over but clean inside
Friends_and_family Friends
10/10
Exceptional
06 Apr 2026
Samson
It’s a very beautiful place to stay with your family

10/10
Exceptional
27 Mar 2026
Kerry
From my arrival to my departure, this stay was excellent. Every member of staff I encountered was friendly, informative, professional and welcoming. The room was spotless and had everything I needed. The location of the hotel is excellent, and the receptionist recommended a couple of places to visit.
I will definitely use this hotel again
Self
8/10
Excellent
26 Mar 2026
Paul
Nice conveniently located hotel. Good facilities and I chose a premium room. Massive comfortable bed. Super breakfast.
Self
2/10
Poor
13 Mar 2026
luke
Had to call reception because my neighbour decided to have a party from midnight to 3am. With the walls being paper thin it was like they were in my room music blasting. Indidnt care that they where enjoying, good for them but moving me to a different room wasnt an option
Self
10/10
Exceptional
03 Mar 2026
Robert
Clean and tidy, hotel looked like the rooms had been updated recently, good onsite restaurant for dinner & breakfast
Self
10/10
Exceptional
27 Feb 2026
Kirstin
Very nice. Clean. Lovely breakfast. Warm welcome by man on reception. Just what we needed
10/10
Exceptional
20 Feb 2026
Daisy
Lovely all round
Clean and very friendly staff
Fab breakfast too
8/10
Excellent
18 Feb 2026
Shem
Friendly staff
Business
8/10
Excellent
16 Feb 2026
SHEREENE
We had a great stay. Most staff welcoming and friendly. We tried to eat at the restaurant on Valentines night, but was told it was fully booked. It did not seem fully booked when we were there (around 6:00pm) and we was not offered an alternative time. We were able to have a meal elsewhere but on return (around 7:30pm) the restaurant still didn't appear busy. Being a paying guest, it would have been nice to have been offered an alternative time.
Other than that, we had a great stay.
Partner
10/10
Exceptional
16 Feb 2026
Jonathan
Clean room, helpful staff.
Leisure Self
8/10
Excellent
11 Feb 2026
Lucy
Fridge in room. Helpful staff
8/10
Excellent
06 Feb 2026
Mark
Nice enough hotel, convenient location and reasonable price for the area.
Check-in blokes were not so welcoming, just the basic pleasantries, bar staff were friendly though.
Room was decent but bathroom needs a refurb.
Business Self
10/10
Exceptional
05 Feb 2026
Katie
Excellent, thank you…
10/10
Exceptional
31 Jan 2026
Wendy
Room and staff
Leisure
10/10
Exceptional
30 Jan 2026
Sophie
Friendly, helpful and approachable staff.
My room was clean and comfortable and food was good.
Great there is a swimming pool with spa facilities also.
Thank you for a very pleasant stay.
Business Self
10/10
Exceptional
02 Jan 2026
Daniel
A really good, well priced hotel. Good sized, clean room with comfortable bedding. Quiet rooms. Netflix connectivity is available on the huge in-room television. Friendly staff. There is an additional charge for parking, which I found disappointing as a guest staying at the hotel, which is not in a town or city centre location Parking is +£12 per night.. The EV charging points are plentiful, but charging is expensive.
Leisure Self
8/10
Excellent
02 Jan 2026
Jonathan
Check in was confusing
Room was comfortable
Lunch was good
Bar staff were good
Plenty of parking although it was nice to find out that parking was free.
Security staff on door at 3pm was off putting.
No security staff on at 1am which didn't make sense.
Partner
10/10
Exceptional
02 Jan 2026
Jing
Happy with the stay. Clean room and nice pool.
10/10
Exceptional
02 Jan 2026
Allima
The room was spotless! Amazing staff and hospitality. Comfortable and inviting!!
Friends_and_family Family
8/10
Excellent
31 Dec 2025
Grainger
Stay was good, breakfast excellent but charge for car parking less than clear. And no clarity from hotel forthcoming for charge of £14.08 for overnight parking. That will put me off staying there in future.
Friends_and_family Family
2/10
Poor
29 Dec 2025
kavita
Room smelt of a sewer, and the shower kept going hot and cold randomly which was extremely dangerous for kids. They did move our rooms but the shower issue was the same in new room.
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Mark
Good room with 2 double beds. Good breakfasts.
Partner
8/10
Excellent
28 Dec 2025
lee
Nice hotel bit card but staff were very friendly
Business
10/10
Exceptional
20 Dec 2025
Bushra
Everything was excellent
Friends_and_family Friends
4/10
Poor
19 Dec 2025
Marie
Cashless but thats not advertised, parking £24! Obviously has to be paid by card, this is an issue. Cashless businesses need to make customers aware before they book with them as not everyone agrees with this. Had i known i wouldnt have booked this hotel
Business
6/10
Pleasant
16 Dec 2025
Gordon
Room was reallly good as was the customer service but cost of parking and breakfast was poor
8/10
Excellent
08 Dec 2025
S
We arrived on a Saturday early evening to a very busy reception with only one receptionist. This made the process extremely slow. The receptionist was very helpful though. The room appeared to be clean on first impression but having dropped something next to the bed, it was obvious that area had not been cleaned for some time. Bottle tops and other sundry items lurked there. Otherwise the room served its purpose for an overnight stay on our travels. Very conveniently placed for the M25.
Partner
10/10
Exceptional
07 Dec 2025
Vasile
Excellent service,very good breakfast,amazing staff and very friendly !
Highly recommended
Friends_and_family Family
10/10
Exceptional
29 Nov 2025
Tony
Always a pleasant stay
Business
4/10
Poor
21 Nov 2025
Stephen
The room looked old and tired and in need of a refresh. When checking out the reception tried to increase the bill even though we had paid in advance and had incurred no additional charges. They tried to charge the difference between their standard room rate and the reduced room rate that I paid using my employee discounted rate. It took a while to explain why I was entitled to the reduced rate. Even though I settled the bill in full before arriving for my stay. I won’t stay there again.
8/10
Excellent
14 Nov 2025
Stephen
Very clean hotel. Friendly staff.
8/10
Excellent
03 Nov 2025
Michael
Good hotel, parking, spa and gym.
10/10
Exceptional
27 Oct 2025
Keith
Very nice stay
8/10
Excellent
19 Oct 2025
Sarah
The room was clean, the beds comfy but had raising damp on the wall. The bathroom needs attention with damp signs and the doir was damaged. The worst thing waa the shower was little more than a trickle which was very disappointing.
Leisure Family
8/10
Excellent
19 Oct 2025
Linda
Good
Partner
8/10
Excellent
17 Oct 2025
david
Convenient
Business
2/10
Poor
11 Oct 2025
Victoria
Wonderful stay at this hotel
Business
10/10
Exceptional
01 Oct 2025
steve
Excellent facilities and friendly staff combined for an excellent business stay. Thank you!
Business
6/10
Pleasant
01 Oct 2025
Darren
Every room I’ve stayed in here has connecting rooms. You can hear a pin drop in the next room. Light switches being made etc etc. if you get someone so boring your knackered. Phone signal is pants and WI-FI is hot and miss.
Business Self
8/10
Excellent
26 Sep 2025
Darren
No phone signal
And couldn’t connect to the WI-FI.

Adjoining room was noisy. You could hear every switch and word said.
Business Self
2/10
Poor
25 Sep 2025
Kevin
Got food poisoning spent 3 days in bed
Business
2/10
Poor
23 Sep 2025
Gerard

Stolen truck.

My pickup truck got stolen.
Business
10/10
Exceptional
10 Sep 2025
Alex
Staff very friendly and helpful
10/10
Exceptional
25 Aug 2025
sharmila

Family outing

Lovely friendly staff
Hana @ reception went over and beyond.
Rooms were comfortable and the bar was great.
Friends_and_family Family
8/10
Excellent
18 Aug 2025
Bruce
Small things: the tiny milk tubs supplied were off; and the water bottles supplied had caps that were unopenable except by breaking them. Perhaps both these items had been stored for a long time?
Leisure Partner
2/10
Poor
15 Aug 2025
Gurwant
Poor hygiene, rude staff
10/10
Exceptional
14 Aug 2025
Moumita
Good stay in Harold wood.
Business Family
2/10
Poor
14 Aug 2025
Rashidat
.
10/10
Exceptional
03 Aug 2025
karthik
friendly staff, good location
8/10
Excellent
20 Jul 2025
Charlie

Ok

Breakfast below average
Partner
10/10
Exceptional
07 Jun 2025
David
Nice hotel, pool was good
8/10
Excellent
20 May 2025
Frank

Friendly Staff

All on all a good stay with friendly staff.

Car parking could be free for paying guests.
Self
6/10
Pleasant
11 May 2025
Allen

Showers and parking disappointing

The shower in the room was nothing more than a soft trickle. Not really what I would expect from a budget hotel that is world known.
I also think that charging for parking if you are staying overnight is a rip off and was disappointed with this.
Self
8/10
Excellent
04 May 2025
harish

Good value

good gym, Excellent steam room & sauna.
Business
8/10
Excellent
19 Apr 2025
Barbara
The stay was very good but a ripped pillowcase spoilt the overall experience. The housekeeping staff should have replaced with a better pillowcase. Apart from that, it was expensive considering the parking charge and breakfast but a nice stay however.
Self
6/10
Pleasant
01 Apr 2025
Geraint

False advertising: no EV chargers

Please stop advertising the fact you have EV chargers when you don’t. They’ve not worked in “ages” and are apparently never going to.
Some great staff and one little prat with the customer service skills of Pol Pot.
Hotel a little tired and shabby, needs a refurb.
Business
8/10
Excellent
27 Mar 2025
Philip
Facilities were good room was a bit dated
Business
8/10
Excellent
23 Mar 2025
Nicola
The staff were great! Very accommodating throughout the whole stay.
There were some empty bottles and glass left in the corner of the hallway which were there throughout most of my stay, seems they had been left for the night staff to clean up.
The pool area could do with family suitable changing area, there is nowhere for people with young children to change with ease.
Breakfast was really good and displayed beautifully!
Leisure
8/10
Excellent
22 Mar 2025
Jason

Tired

Ok hotel rooms look old & tired
Business
8/10
Excellent
21 Mar 2025
jamie
cheeky with the parking, once your in there isn’t really any benefits , you charged for absolutely everything
Self
10/10
Exceptional
17 Mar 2025
James
The staff were unbelievable during our stay at Brentwood Holiday Inn on 14th to the 15th March. It was the first time staying with our 8 month daughter. The staff provided a cot that was clean and comfortable.
Pauline the hotel suoervisor and her morning staff were so accomdating, kind and lovely they were just such an amazing example of how people in the hospitality industry should be.
Leisure Family_with_children
8/10
Excellent
09 Mar 2025
Jamie

Nice family room

Nice comfortable room.
Friends_and_family Family
10/10
Exceptional
24 Feb 2025
Roy
The
6/10
Pleasant
22 Feb 2025
Susan
Compulsory car park fee of £12 for overnight
10/10
Exceptional
09 Feb 2025
Di
We have stayed at the holiday inn lots of times before, Brentwood was up to the normal standard, breakfast the first morning was cold so we asked the friendly staff you microwave it for us, the 2nd morning was lovely, the coffee was not as good as normal, quite bitter, plenty of choice of other drinks though, you can ask for omelette or pancakes which are freshly cooked for you which is really nice, great hotel, very pleased
Leisure Partner
8/10
Excellent
29 Jan 2025
ELIZABETH
Disappointed to unexpectedly have to pay £12 parking for one day.

No bottled water in room.

Good food
Business Self
6/10
Pleasant
26 Jan 2025
Terry

Not happy

I wanted a night away for my birthday, so specifically looked for a hotel with a pool and hot tub, as i like to check in on time go for a swim and jacuzzi and then go in the restaurant for dinner. The pool and the jacuzzi were out of action and the restaurant was fully booked, total waste of time and money going there.
Partner
8/10
Excellent
10 Jan 2025
Neil

Expensive food!

Quality service as expected but food extremely expensive!
Friends_and_family Family
6/10
Pleasant
04 Jan 2025
Verified traveler

Great location

All good except the room was cold on a winter night
Friends_and_family Family
2/10
Poor
03 Jan 2025
John
Try to cancel my booking as i paid cancellation charge iam 80 years old found it to difficult so i lost my money in future r pay at there hotel or not bother sorry happy New Year john
6/10
Pleasant
29 Dec 2024
Zabina
Not the best hotel overrated for the price too - must remember not yo book any time soon until refurbished at least
Friends_and_family Family
10/10
Exceptional
23 Dec 2024
Regiane
The Englishing breakfast was excellent.
Leisure Family
10/10
Exceptional
15 Dec 2024
Eileen
Easy for us to get and convenient to stay overnight while visiting relatives. A pity that the taxi we booked was nearly half an hour late, in spite of the best efforts the receptionist in chasing the company
Leisure Partner
10/10
Exceptional
08 Dec 2024
Gilly
Friendly staff clean comfy warm room
Business Self
10/10
Exceptional
28 Nov 2024
Taiwo
Respectable Staff
8/10
Excellent
19 Nov 2024
John
OK
10/10
Exceptional
27 Oct 2024
Jane
Was a lovely family friendly place to stay, great service, food lovely rooms
Leisure Family
10/10
Exceptional
27 Oct 2024
Robert
Highly recommend
Leisure Family
10/10
Exceptional
26 Oct 2024
Kim
Staff very helpful
Leisure Partner

Location & surroundings

Holiday Inn Brentwood
Brook Street, Brentwood, United Kingdom

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Holiday Inn Brentwood

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