Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Best Western Thurrock Hotel

Essex · United Kingdom

Ship Lane AveleyView location

8.0/10Excellent872 Reviews
Cleanliness8.4/108.4
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Neighborhood7.6/107.6
Amenities7.6/107.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Thurrock Hotel

You can look forward to a warm welcome at the modern 3 Star Best Western Thurrock Hotel in Essex. Lying just off the M25, it’s close to the towns of Thurrock, Grays, Purfleet, Tilbury and Dartford.

It’s also handy for exploring the North Kent coast and dazzling attractions of London, as well as shopping till you drop at Lakeside and Bluewater. Our 66 comfortable en suite bedrooms, including family rooms, come with complimentary toiletries, hospitality tray, flat-screen TV and free Wi-Fi.

Our a la carte restaurant, bar and lounge serve up tasty food and drink, while the patio and courtyard garden is a lovely spot for private events or evening drinks in the summer. We also offer room service if you fancy a snack in bed.

For a memorable Essex night out, you can’t beat our popular murder mystery dinners or soirees with ‘Del Boy’ and the gang at the Only Fools and 3 Courses dinner. Our entertainment events are perfect for hen parties, office gatherings and birthday bashes.

Read more about this hotelShow less

Please note this property does not have a lift. As of September 3, 2021, the bar is open all evenings. The restaurant is only open Monday through Thursday.

When you stay at Best Western Thurrock Hotel in Purfleet, you'll be in the business district, within a 15-minute drive of River Thames and Bluewater Shopping Centre. This hotel is 13.2 mi (21.3 km) from Excel London and 16.4 mi (26.4 km) from The Arena.

Stay in one of 66 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Purfleet? This hotel has 650 square feet (60 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately GBP 14.50 per person
    • Self parking fee: GBP 5.00 per night
    • Extended parking fee: GBP 5.00 per day
    • Late check-out fee: GBP 10

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    French

    Spanish

Nearby attractions

Arena Essex Raceway 2.3 km / 1.4 mi
The Backstage Centre 2.5 km / 1.6 mi
Lakeside Shopping Centre 2.8 km / 1.8 mi
Rainham Marshes 3 km / 1.8 mi
Crossways Business Park 7.4 km / 4.6 mi
Princes Park 7.6 km / 4.7 mi
River Thames 7.7 km / 4.8 mi
Darent Valley Hospital 9 km / 5.6 mi
Orchard Theatre 9.5 km / 5.9 mi
CEME Conference Centre 10.2 km / 6.3 mi
Bluewater Shopping Centre 10.8 km / 6.7 mi
Stonebridge Road 11.6 km / 7.2 mi
Victoria Road Stadium 13.7 km / 8.5 mi
Kent Downs 14 km / 8.7 mi
Parsloes Park 14.1 km / 8.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Number of floors (main building): 3
  • Suites: 9
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
Show 23 more facilities & services
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hallExtra charge
  • Conference room
  • Meeting room: 8
  • Business centre
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH JACUZZISUITE • WITH JACUZZISUI.JA

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SUITE WITH JACUZZI

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH JACUZZI

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JA

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 20 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    Best Western Thurrock Hotel

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDSINGLE • ONE BED • 1 Bedroom • 15 m²SGL.1B
    SINGLE ONE BEDPhoto unavailable2 photos

    Best Western Thurrock Hotel

    SINGLE ONE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.1B

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BED • 1 Bedroom • 30 m²DBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable2 photos

    Best Western Thurrock Hotel

    DOUBLE WITH DOUBLE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKINGFAM.NM

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    FAMILY ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 15 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable2 photos

    Best Western Thurrock Hotel

    SUITE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Room amenities

    • Wi-fi
    • Living room: 1

    Facilities with extra charge

    • Hot tub

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED NON SMOKINGSUITE • QUEEN BED NON SMOKINGSUI.NM-QN

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    SUITE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 36 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Best Western Thurrock Hotel

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Best Western Thurrock Hotel

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 35 m²DBL.2B
    DOUBLE TWO BEDSPhoto unavailable2 photos

    Best Western Thurrock Hotel

    DOUBLE TWO BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Thurrock Hotel

8.0
Excellent
872 Reviews
Cleanliness
8.4 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Neighborhood
7.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
28 Jul 2026
Raymond
Clean room,comfy bed,friendly staff.
10/10
Exceptional
26 Jul 2026
simon
A convenient stop over spot, with bar, restaurant and garden. Comfortable rooms and secure parking
10/10
Exceptional
26 Jul 2026
Katarzyna
Nice room with jet tube bath. Very comfortable bed
10/10
Exceptional
26 Jul 2026
tony
Lovely staff
Great parking
Cleanest hotel I have ever stayed in
My room was immaculate
Highly recommend
Great value
Thank you for a great stay
6/10
Pleasant
25 Jul 2026
ian
Shower was cold in the morning, no hot water .
8/10
Excellent
23 Jul 2026
Brian
great location and parking
6/10
Pleasant
20 Jul 2026
Stella
No lift, very old building crying for refurbishment. Wouldn't stay more than a night.
Friends
10/10
Exceptional
17 Jul 2026
Robert
Reception staff were great. Pulled all the stops out so I could have a room in a location I requested.

Areas of the hotel were going through maintenance and decorating but caused NO disruption to guests.

The car park is gated with access code that changes daily to exit it.

The only 2 criticisms I can say.
1 is delivery drivers making a hell of a lot of noise outside the front of the hotel when delivering drinks and snacks.
The other is the car parking charge.
£5 a night. That doesn't bother me.
What does bother me about the charge is that it only applies to guests who don't book directly through Best Western.
Self
8/10
Excellent
14 Jul 2026
Steve
Staff excellent. Food choice good and
10/10
Exceptional
14 Jul 2026
Ifeoluwa
Superb staff
Family
8/10
Excellent
09 Jul 2026
Swetang
Room clean quite environment
Self
10/10
Exceptional
06 Jul 2026
Gary
Easy parking, helpful staff would stay again!
10/10
Exceptional
05 Jul 2026
Jay
The staff were amazing!
Partner
2/10
Poor
30 Jun 2026
Nagi
I stayed during a heatwave and the property had no AC making the room impossible to sleep in. The room was also infested with mosquitos and tiny bugs, in the morning had multiple bites across my skin and had an extremely uncomfortable night. The second night I decided to leave as it was pointless to try to sleep and just took the earlier coach home. Staff were very kind, however there was nothing they could do as the hotel is just not in good enough condition.
Self
8/10
Excellent
28 Jun 2026
Gary
Loads of parking friendly staff will definitely stay again
Partner
10/10
Exceptional
27 Jun 2026
KONSTANTINOS
Everything was perfect. Staff facilities service
Self
8/10
Excellent
02 Jun 2026
Pui Sze
The
8/10
Excellent
29 May 2026
Simon
A nice clean non expensive Hotel , Paige was very helpful and friendly
Self
6/10
Pleasant
24 May 2026
Jeremy
Noisy equipment next to the room didn’t make for a great nights sleep
Business
10/10
Exceptional
22 May 2026
Ben
The room was spacious and very clean, the staff were fantastic. Looking forward to staying there again.
Self
8/10
Excellent
17 May 2026
Justine
Queen suite was lovely. Jetted bath was amazing. Shower was disappointing, either too hot or freezing cold so we couldn't use it.
Bar was overtaken by a wedding and although we could use it, we felt that we couldn't as we didnt want to intrude. Helpful staff and enjoyable stay
Partner
4/10
Poor
30 Apr 2026
SCOTT
Dirty
10/10
Exceptional
25 Apr 2026
Rebecca
This was a quick stop over on a work trip. All I needed was a clean bed and bathroom and that’s what I got.
Yes it’s dated and there’s no fanciness but you get what you pay for! Staff very polite and helpful. Big thanks!
Self
8/10
Excellent
23 Apr 2026
IDAHOSA
Staff were professional and always willing to assist with needs. Front desk staff are very friendly, and making feel welcome.
Self
10/10
Exceptional
22 Apr 2026
Desiree
Helpful staff and nice breakfast
Family_with_children
8/10
Excellent
11 Apr 2026
Samuel
Yes
Self
10/10
Exceptional
09 Apr 2026
Selas
Good location if you want to get out of traffic very friendly staff loved it Thank you
Self
10/10
Exceptional
06 Apr 2026
Ashleigh
Newbridge suite was amazing we booked for a second time hoping to stay in this room too but we’re put up in a different room unfortunately
Super comfy bed great bath tub with jets easy check in
Recommend staying here
Partner
8/10
Excellent
29 Mar 2026
Aimee-Rose
Best Western Thurrock Hotel is a good hotel if you need a place to stay and relatively cheap. It’s in a good location for Lakeside shopping centre, the M25 and the dartford bridge. The entrance to the hotel itself needs refreshing as the road is damaged with slight potholes so if visiting make sure to go slowly. Once on the grounds of the hotel there was good amount of parking and wheelchair friendly walkway to get into the hotel with a ramp. The reception on arrival is lovely and very welcoming, the hotel itself is very large and has a lot of bedrooms and suites as they host weddings. Short walk upstairs to the rooms, no lift so be aware when booking if you cannot do stairs.

The rooms themselves need a really good renovation, they are very outdated, but a good large size. The first room (121) we checked into was horrible. The pipes for the taps were very loud and the smell from the drains were potent. We spoke to reception and they moved us with ease and they were fantastic about that, finding another room quickly and letting us view it first before choosing due to the past room being bad. The second room we checked into was great, minus the outdated carpet and VERY squeaky floorboards which definitely need to be looked at. The bathroom at a good size and renovated well with no bad smells or stains. The bed was comfy and it was a lovely night to sleep.

Would stay again but this hotel definitely needs upgrading :)

Partner
10/10
Exceptional
24 Mar 2026
Bobby
Great place to stay
Self
10/10
Exceptional
26 Feb 2026
Bobby
Great place to stay and the food is good too
Self
10/10
Exceptional
20 Feb 2026
Joel
Room was spotless and comfortable for my stay, breakfast was spot on and plenty of secure parking
Business Self
8/10
Excellent
19 Feb 2026
Shem
Nice spacious room and powerful shower
Business
10/10
Exceptional
19 Feb 2026
Peter
Welcome by the receptionist
Partner
8/10
Excellent
12 Feb 2026
Sara
Staff was nice.
Partner
6/10
Pleasant
10 Feb 2026
Debra
no problem with staff- they were wonderful
hotel is VERY old. has a old musky smell. bed and floors creaked. but hotel was clean
Friends_and_family Friends
2/10
Poor
07 Feb 2026
Jake
Room needed updating from the 1970s.

8/10
Excellent
01 Feb 2026
Olatunde
The receptionist when we checked in was outstanding. Made a difference for our stay.
6/10
Pleasant
11 Jan 2026
Olive
Heater in larger rooms better and cleaner rooms. Better things in room upon arrival like porter service especially with the stairs
Friends_and_family Family
4/10
Poor
11 Jan 2026
Collet
Hotel was very old and very
Very cold. It had a very smell damp feel to the place. It’s in desperate need of moderation. The event there was good but hotel needs modernisation
Friends_and_family Family
6/10
Pleasant
06 Jan 2026
trevor
Breakfast had been sat awhile.
8/10
Excellent
06 Jan 2026
Sharon
Did not have breakfast with package as on a cruise that morning. Staff friendly and professional room clean and comfortable 👌 only negative was traffic noise throughout the night thus did not sleep well but for the price excellent value for money
Friends_and_family Family
10/10
Exceptional
01 Jan 2026
isthiak
Comfy beds
Leisure Family_with_children
8/10
Excellent
31 Dec 2025
Hannah
Staff were friendly, hotel was clean. Road noise could be a problem but I alway take earplugs to hotels. Bed was hard but ok to sleep on. Small problem was my husband is 6’4 and the sloping ceilings in the room and in the shower were too low for him to stand under. Receptionist should have had more thought when placing us in a room.
Partner
8/10
Excellent
25 Dec 2025
Valerie
Lovely room nice and clean
6/10
Pleasant
12 Dec 2025
Sarah
The staff are fantastic .. Paige on the front desk was just amazing. The hotel was very short staffed due to illnesses, so Paige had many hats! The hotel itself is clean, however it really does need to be decorated! There is a horrible smell of damp in the hallways and rooms! We had to move rooms due to a broken toilet!
4/10
Poor
03 Dec 2025
Alexandros
Nice english breakfast, reception good when check inn but i called 15 times from room but never they answer phone .the day i was living i told them i will sleep until 1pm instead checking out jntil 11 , and whwn i am leaving i pay her the 15 pounds they ask extra because i wanted to sleep so badly after breakfast . But they said i got to go down immediately and pay . It was like i was going to cheat them and not pay later . I was dissappinted so i left 11 . Disappointed
Self
4/10
Poor
26 Nov 2025
David
Greeted at reception with a sigh by a guy with jeans and tee shirt wearing ear pods who didn’t come over as interested or professional. Hotel is more of a contractors hotel , dates and shabby , poor quality food
Business
10/10
Exceptional
19 Nov 2025
Robert
Great little place to stay
Business
10/10
Exceptional
16 Nov 2025
Patrick
Extremely clean room and pleasant and helpfully staff. Also very quiet.
Leisure
10/10
Exceptional
16 Nov 2025
Bob
Room was good and received an unexpected upgrade. The breakfast was well above the standard that I have experienced elsewhere but the stand out thing about this hotel was the staff.
Business Self
4/10
Poor
11 Nov 2025
Lloyd
The water was freezing cold and the front reception offered me a coffee as i didnt have time to change rooms.
Leisure Self
10/10
Exceptional
31 Oct 2025
Sarah
Room was great & staff were helpful
Leisure Partner
10/10
Exceptional
31 Oct 2025
MADONNA
The room was very clean, staff was very friendly and helpful.
Partner
10/10
Exceptional
24 Oct 2025
Kevin
Great staff
Business
8/10
Excellent
22 Oct 2025
Dean
Nice clean room and comfortable bed, lovely jet bath
Business
2/10
Poor
16 Oct 2025
T
No heating in the room.
Room stank of severe damp.
Checked out 6pm and the hotel and this poor site refused to refund my money.

I will never ever use Hotels.com to book a room again!
So desperate to take peoples money and provide third world service in return!
Business
4/10
Poor
07 Oct 2025
Mikhael
Basic breakfast, no lifts , had to carry luggage up 2 floors. No ac, nesrky burned my self with the shower cold water dissappeared while showering.
Leisure
10/10
Exceptional
06 Oct 2025
Robert
Very comfy and clean room
Business
8/10
Excellent
28 Sep 2025
Justyn
Clean room, hotel on the whole clean. Staff friendly, but one lovely girl running reception, serving food and running bar, so beers not coming too fast. Could do with more staff on.
Partner
10/10
Exceptional
28 Sep 2025
Sandra
Great
10/10
Exceptional
17 Sep 2025
David

Very good

Very good
8/10
Excellent
17 Sep 2025
Mohammed
Suite was nice .
8/10
Excellent
16 Sep 2025
Desiree
The staff we met the morning at checkout while we got to breakfast too (30mins) early as got the times wrong, being a Sunday, kindly allowed us into the breakfast hall earlier than usual as we had a 3 hr drive soon after. Good man. Thank you
Business_and_leisure Family_with_children
8/10
Excellent
14 Sep 2025
Robert
Staff are great, room very well equipped. Only 2 things let the room down. The floorboard above are very noisy and there were no light switches around the bed. You have to get out of bed to switch the lights off next to the door.
Business Self
4/10
Poor
13 Sep 2025
Michael
Not really a flagship for the Best Western brand.
Business Self
6/10
Pleasant
10 Sep 2025
jason
Staff were quick, polite and attentive, however the room was quite dated and did not come close to a Premier Inn equivalent of the same price.
The shower tray was cracked and didn't drain if the shower was on full, and the shower door did not fully close. The bed was only a double and a bit uncomfortable due to the sprung mattress. The room and property however were clean and despite the location next to the A13 / M25 junction, it was supprisingly quiet.
Business_and_leisure Self
6/10
Pleasant
29 Aug 2025
Adenike
Most of the staff are nice and helpful. Bed was comfortable. There is no lift in the hotel, making it stressful to carry luggage to and fro 2nd floor.
Leisure Family
10/10
Exceptional
28 Aug 2025
Matt

Great stay as always

This is my regular go to hotel when visiting Essex/London.
Very easy to get to, just off the M25 and very close to Lakeside Shopping Centre.
There is plenty of parking. Check in is quick. Rooms are spacious and clean with a well stocked complimentary tea tray and complimentary toiletries.
Bed is comfortable and shower is great.
Staff are all very nice and friendly, especially Donna, Kirsty, Jamie and Theresa who always make you feel like a friend more than a guest.
Will definitely be back again soon.
Self
10/10
Exceptional
26 Aug 2025
Leonard
Nice and peaceful location, friendly and helpful staff.
Business Self
8/10
Excellent
25 Aug 2025
Samuel
Decent
Business_and_leisure Self
6/10
Pleasant
17 Aug 2025
Kishen

Not a disabled friendly hotel but staff were good

I was staying at the hotel to attend a family function. One in my party was my mother who is disabled.

I am disappointed that no-one from the hotel replied back to an email I had sent them for a room with limited stair climbing. They don't have a lift.

We had arrived late after a tiring 5 hour journey, checked in only to find out they allocated a 2nd floor room which mean't asking a disabled person to walk 2 steep flight of stairs which is not acceptable.

Teresa was a massive help and adjusted the room allocation for my mother to stay on the 1st floor. A big shout there - thank you.

Jamie was a massive help also for accomodating requests late in the evening. A big shout here too - thank you.
Friends_and_family Family
8/10
Excellent
05 Aug 2025
David

1 night business trip

Wi Fi ok
Ample Parking
Good breakfast
Good food in Restaurant
Business
2/10
Poor
02 Aug 2025
Paul & Milena
This hotel isnt fit for purpose. Hotel is clearly old and in much need of a complete refurb or even better still, knock it down! Abandoned football ground next door completely derelict and area doesnt exactly feel safe as signs all in car parks warning of crime. You couldnt pay me yo stay in this place again! Expedia, I would take this off your list now as the photos you've used dont show this hotel in its true light.
Leisure
6/10
Pleasant
30 Jul 2025
Sze Man Emily

Quite disappointed

Very noisy about the floor. I can hear clearly who is going to this floor and everybody shut the door. The pictures when I reserved this hotel is not match in real. Very dark in my room. Very disappointed.
Partner
6/10
Pleasant
30 Jul 2025
Tina

Average Hotel

Had to call a number on arrival as there was no one at reception when i arrived during the day. My room had everything i needed including a fan as my room was hot. There was a horrible odour in my room which smelt like cigarettes and the bathroom smelt of drains. The bed was comfortable and i slept well. Unfortunately i woke to lots of insect bites.
Business
8/10
Excellent
27 Jul 2025
David
One member of staff 😞
10/10
Exceptional
24 Jul 2025
Alex
Nice and clean
2/10
Poor
22 Jul 2025
Leanne

Ok hotel if you don’t like good service or helpful

I had to call reception at 9.20 as suddenly a smell of a drug was coming into my room. The receptionist said she would come and investigate as I believed it to be coming from the room next door. Nobody came! I called again and the reception line just rang out. The smell was making me feel uncomfortable. I have had to use a quarter bottle of perfume to try and disguise the small
Business
8/10
Excellent
20 Jul 2025
Verified traveler

Great value for money clean and spacious

Liked the room
Nice and quiet
Spacious
good value for money
Only down side Is no air con room quite warm during summer
10/10
Exceptional
20 Jul 2025
Remus
Y
8/10
Excellent
19 Jul 2025
Caroline
Big family room, staff super helpfull and nice. Quiet, safe parking.
However, no air conditioning in the room. And oh boy was it cooking in the room. Even if they provide a spare fan. We jist couldnt go in the bathroom during the day it was litterally a sauna.
Would go back in cold months but not in summer. We would pay extra for air con and fridge if available
Family
10/10
Exceptional
14 Jul 2025
Renee

Lovely

Its lovely here its missing 1 thing a swimming pool but will be back again lovely staff and environment very ideal for family
Friends_and_family Family
6/10
Pleasant
04 Jul 2025
Gareth
Staff were great.
Business Self
10/10
Exceptional
03 Jul 2025
Kaye

Nice place

Lovely clean comfortable Hotel. I will definitely come back here
Business
6/10
Pleasant
30 Jun 2025
Grigorij
This may be an isolated case, but over the past three days I had to visit reception twice to have my key reprogrammed, as it stopped working.
Also, on Saturday night, the music played for far too long and made it difficult for me to get to sleep and rest properly before my competition.
Business_and_leisure Self
8/10
Excellent
19 Jun 2025
Adenike
The hotel is clean, tidy and safe.
Business_and_leisure Self
6/10
Pleasant
14 Jun 2025
Chris
The hotel was a little tired and need of updating.
Found it a bit naughty to have to pay to park at this hotel.
Otherwise it was ok.
Business
8/10
Excellent
04 Jun 2025
Verified traveler
The staff were very welcoming and helpful, especially the lady on the check-in desk on Saturday afternoon.

The room lights were either all on or all off, so we were not able to have a subdued lighting.
Friends_and_family Family
10/10
Exceptional
18 May 2025
SELVARAJAH
Loved it
8/10
Excellent
29 Apr 2025
Mark
Last minute booking for a business trip.
Room was spacious, clean and modern and also a great price
Business
10/10
Exceptional
29 Apr 2025
Matt

Excellent stay as always

Staff here are always very friendly and helpful.
Rooms are clean and comfortable.
Ample on-site parking.
Good Wi-Fi.
Restaurant and bar on site is nice with reasonable prices.
Lakeside Shopping Centre is only a short drive/bus ride away.
Chafford Hundred Train Station is also close by with frequent trains to London and Southend.
Self
10/10
Exceptional
26 Apr 2025
Sophie

Absolutely lovely stay

We were greeted with a lovely warm welcome by a lovely male receptionist, he was very helpful and reassuring too when a incident occurred, which was not the hotel's fault. The hotel itself was very clean and so was our hotel room. Our hotel room had a bath too which was a lovely suprise, the beds were warm and comfy. I honestly would stay there again and recommend to friends too. The only thing the hotel doesn't have a lift so it made it awkward going upstairs and downstairs with suitcases and a pram however the male receptionist did carry our luggage upstairs for us.
Friends_and_family Family
8/10
Excellent
26 Apr 2025
Charlotte
The staff lovely,, I felt really welcome, they genuinely care about their customers, it was nice to chat to them,, they answered any qs& queries, the room was stunning, I was put in the nicest room, breakfast come with the stay, it's a wedding venue, it's nice to see the guest get ready for their weddings, there's a town 30mins down the rd, with a nice Romanian cafe,
The reason why I didn't score it 10/10 was just because from the motorway, the fumes got in to the room.. we were put right next door to someone, who happened to snore, it is on the M11 where it's hard to get to.. unfortunately I wouldn't trust Uber& the restraunts not open until the evening
Business_and_leisure Self
4/10
Poor
24 Apr 2025
Khatija

Very very average at best

Like many Best Western Hotels the place is old and not brought up to modern standards. Shower was OK at best, room very sparse and desk too small to use. TV was small but just about adequate and still baffles me that hotel rooms do not have USB ports inext to the bed or at least in wall sockets as standard in 2025. Staff were nice and hotel was clean but these big old buildings are just that. Big, old and too expensive to bring up to modern standards. This also made the flooring very noisy as people walked about at night
Business
8/10
Excellent
13 Apr 2025
Johanne

Staffing and great leadership required to shine!

Convenient location, clean, unfortunately under staff for front desk and restaurant .
The staff were very bice, accomodating and performing multiple roles.
Partner
10/10
Exceptional
09 Apr 2025
Verified traveler

Home from Home

Sorry for the delayed Review. Not our first family stay here. Always happy with the Welcome from Check-in until we leave. Smooth Check-in process. Room A1 Condition and little man is happy. Special mention for Richard who is helpful and smiling each time. Also thansk to Teresa and Tricia. It's a relaxing stay each time and hope to see you soon.
Bar and Restaurant options are good. Lakeside Shopping Centre not far away either.
Friends_and_family Family
6/10
Pleasant
30 Mar 2025
Isaac
Check in was easy. The staff member was very friendly and helpful.
The room was small but cosy and good enough and quite clean except for the TV remote, that was grim... Really needs a clean.

The shower went cold after a few minutes
Leisure Partner
10/10
Exceptional
06 Mar 2025
Rachael

Amazing staff

Amazing staff can not thank them enough for all they did for me 😊
Self
8/10
Excellent
26 Feb 2025
Leslie
First time I stayed in December I was given a drinks voucher. Have since stayed the last two weeks and none given.
Two bags of crisps and two bottles of water are in the room on arrival but I have been told that they are not replaced until the third day. This week my room did not have water or crisps. The receptionist brought water but said she couldn’t find the crisps. I was offered a drinks voucher or 10% of a meal.
I did not accept either as I was eating out and driving.
Not sure if auto close doors need adjusting on some rooms or if it’s ignorant guests slamming doors late at night and early hours of the morning.
My door seemed fine.
Not sure what it will be like yet to stay in summer as there is no aircon.
Breakfast is good although I think the warmers were not switched on one day last week as the hot food wasn’t hot food.
I stayed here first about 11 years ago and is wasn’t the best. Run down. So I used the premier inn until I gave this place another look. Some money has been spent upgrading the rooms and it’s so much better than before.
Business

Location & surroundings

Best Western Thurrock Hotel
Ship Lane Aveley, Thurrock, United Kingdom

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Best Western Thurrock Hotel

45 hotel photos