Name: Gidea Park Hotel
Address: 115 Main Rd, Romford, RM2 5EL, GB

8/10

Excellent

17 Apr 2026

C

clean did not use the hotel bar or food only for a family event

Family

8/10

Excellent

04 Apr 2026

Carolyn

Very clean , parking great , staff on arrival very friendly .
Property quite basic only thing I would have expected would have been glasses, possibly shampoo etc. all in all I would use again

Friends

8/10

Excellent

22 Mar 2026

Liberty

Parking was easy and secure. Location was good with lots of local amenities. The room was very basic but very clean which is the most important to me.

Partner

10/10

Exceptional

20 Mar 2026

William

Clean and easy parking

Friends_and_family Friends

10/10

Exceptional

05 Feb 2026

Robert

Lovely place to stay

Business

4/10

Poor

15 Jan 2026

Catherine

The receptionist was a little rude and abrupt questioned our room choice etc
Room was clean but bed was so uncomfortable. Hard and no comfort. The door seems to be too small for its frame so the light from the hall way shone thru a lot bringing too much light into room when trying to sleep.
From about 5am so much banging and noice unsure what that was sounded like from possibly the kitchen

Friends_and_family Family

10/10

Exceptional

09 Dec 2025

Earl

Polite helpful staff, really clean room and in a lovely area.

Self

10/10

Exceptional

22 Nov 2025

James

If you're looking for somewhere to stay in the area this is perfect. Clean, quiet and parking available.

10/10

Exceptional

26 Oct 2025

Gavin

Good location, free parking, clean spacious room and a very comfy bed. Can’t fault this hotel at all. Great value on a budget.

Partner

2/10

Poor

26 Oct 2025

sukhdeep

Asked to check in this hotel at 2pm but was told by a rude, abrupt and unprofessional staff member that there’s no staff at that time so it has to be 3.30pm. I asked her to confirm my booking and she replied ‘I’m not in front of the computer’
You are reception staff. It’s your job to provide this information for a paying customer.
Not a good start.
We was given a room that was small for a double room. The bathroom door was literally one foot away from the edge of the bed.
No heating on in the room and it was cold.
There was a guy staying in the room next door to us who kept banging on the walls if we made any kind of sound in the room.
Totally ruined our night away.
So we checked out just after 7pm.
The staff in this place are rude, abrupt and have no professionalism in them.
Complained to the hotel about our bad experience and checking out early.
Rather than acknowledge their mistakes they pointed the finger at me and said ‘I made their staff uncomfortable as I was aggressive’
What a load of crap!
I’ve stayed in hotels all around the world.
I work in hospitality.
I have never experienced this level of pathetic service. If you employ reception staff they need to be welcoming, friendly and show a certain level of professionalism.
You will not get that here or a comfortable night in peace in a cold room!

10/10

Exceptional

26 Sep 2025

Gary

Great location

6/10

Pleasant

14 Sep 2025

Deb

Stayed many times before mostly without issue. Requested a quiet room and was given a fairly nice one in the annexe. However the room faced the road and with the windows opened the traffic was very loud all night. Additionally there were unbelievably and selfishly noisy people below us.

Leisure Partner

8/10

Excellent

18 Aug 2025

Neil

a good welcoming hotel with the accommodation being good value for money in that area of london . i found that the carpark had ample room at the back of the hotel which was very secure because of the narrow entrance leading to it . my only slight negative was that i found the internet a little flakey in one of the rooms i stayed in.i will definitely stay there again when i am working in that area

Business

8/10

Excellent

06 Aug 2025

Vivienne

Ideal for our needs.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Gary

Family party

Great location and lovely hotel free parking which was good in the area

Partner

4/10

Poor

06 Jul 2025

Abdallah

Rooms are quite small and gets noisy. Staff weren't the friendliest

Leisure Self

10/10

Exceptional

30 Jun 2025

Ian

Great hotel. Friendly welcome and quick check in. Large spacious room with Dyson fan included which was needed on a hot night. My room was on the front so some traffic noise but that doesn’t bother me. It’s a 10 min walk to Gidea Park station for trains in to London. Ery convenient location and a great price. There’s also a Micropub opposite which is worth a visit.

Leisure Self

6/10

Pleasant

08 Jun 2025

Debra

The room was small with 2 single beds put together. Barely room to get around one side or the bottom of the bed. Extremely hard mattresses which were actually painful to sleep on. All 4 pillows were thin and hard so we bought some better ones. The room was very clean and the shower worked fine. There was one chair and small table with a kettle and tea/coffee.

Leisure Partner

10/10

Exceptional

18 May 2025

Kate

Nice hotel

Room was small, but really comfortable bed, room perfect temperature, & clean.
Came with fridge, coffee/tea making facilities, hairdryer, tv & toiletries.

Partner

4/10

Poor

14 May 2025

Gloria

Very disappointed

Very compact, pillows approximately one inch thick had a very bad night’s sleep. Will not be retuning to this hotel

Partner

8/10

Excellent

08 May 2025

Benedict

.

2/10

Poor

02 Mar 2025

Vicki

I booked this to get rested after a long drive and didn't get a wink of sleep. So noisy and the walls are thin you can hear the taps shower and doors closing in corridor. Maybe it was noise from kitchen too

Leisure Family

6/10

Pleasant

18 Nov 2022

Evgeniy

good

Family_with_children

10/10

Exceptional

22 Oct 2022

Wayne

Great little hotel

Great little hotel close to Romford town centre and several shops and restaurants also cliee by

Self

8/10

Excellent

17 Oct 2022

Evgeniy

Good. Thanks.

Business_and_leisure Family_with_children

8/10

Excellent

17 Oct 2022

Evgeniy

Good. Thanks

Business_and_leisure Family_with_children

10/10

Exceptional

08 Sep 2022

Frederick

Clean and accommodating staff

Business Self

10/10

Exceptional

27 Jul 2022

Frederick

Clean and well maintained

Business_and_leisure Self

8/10

Excellent

17 Jul 2022

Lina

Mostly very good.

I’ve stayed in this hotel several times, every time was a pleasant stay. the staffs are friendly and helpful as always. Very clean rooms but I noticed the toilet seat and cover in my room (#2) is a bit too old. At the first glance, I thought it’s dirty but then realised it’s old. Could do with a new one. Other than that, everything is very good.

Self

10/10

Exceptional

04 Jul 2022

Bryan

Really nice

Really nice hotel and staff.

Partner

4/10

Poor

27 May 2022

Stephen

Functional at best

Functional at best, hotel needs renovating and modernisation. Small room which had seen better days, not exactly good value for money considering you can get something better at an equivalent price

Business

10/10

Exceptional

25 Apr 2022

Donna T

Great place to stay!

Great 1 night stay at the hotel. It is spotlessly clean, the staff are lovely, parking is safe and easy. The room was light and airy, comfortable bed and tea and coffee making facilities. Breakfast was excellent and freshly cooked - so nice it was not a buffet! There is a choice of places to eat within a few yards, including a good local traditional pub.

Partner

8/10

Excellent

17 Apr 2022

Darren

Uncomfortable

It was ok just that the first room they gave me had flys in the bathroom so I felt uncomfortable with staying there and wanted to leave but I asked for another room which was much better but the woman wasn't happy 😊 it was I ask for another room? Which was alarming to me to not stay there again.

Self

10/10

Exceptional

17 Apr 2022

Clair ramos

Weekend away

Lovely clean room,breakfast was delicious and staff were friendly and helpful xx will stay here again x

Partner

10/10

Exceptional

14 Apr 2022

David

Good transport links outside. Coop supermarket next door. Restaurant choices limited as about 4 Indian but no other choices eg Greek, Turkish. 3 pubs next door.

Friends_and_family Family

10/10

Exceptional

21 Mar 2022

Graham

Cheap and cheerful, very clean and comfortable

Business_and_leisure Partner

10/10

Exceptional

14 Mar 2022

Verified traveler

Worth the money

The staff are all so friendly and made me and my partner feel so welcome! The room was beautiful and the bed was so comfortable. I would definitely stay again x

Partner

10/10

Exceptional

12 Mar 2022

Preeyanutch

Staffs were friendly and helpful. Location was good. Room was clean but soundproof need to be improved if possible.

Business Self

6/10

Pleasant

15 Feb 2022

Linda

The room was okay. The bed was comfortable and huge. Not much space to move about. Lack of drawers was a bit of a problem. The breakfast was not a good standard and not worth the money we paid.

Partner

10/10

Exceptional

03 Feb 2022

Jodie

Highly recommended

Did the job for one night. Pleasant staff, clean room and comfy bed. Highly recommend for a short stay

Friends_and_family Friends

4/10

Poor

30 Nov 2021

Omar

It’s the second review- no more automated request ms please. Acceptable but no evening food and late breakfast is very poor

Business

10/10

Exceptional

27 Sep 2021

Karl

Just Fantastic

The hotel was lovely, rooms were very clean and there was a bonus of a mini fridge in the room. Good value for money and if we plan to go to London again we will be looking to book this hotel again.

Partner

4/10

Poor

18 Aug 2021

Verified traveler

The staff were Anazing in my opinion the hotels biggest asset, what spoiled it for me was the other guests mostly builders/construction who were noisy at night and again in the morning and had a lack of respect for other guests

Business Self

10/10

Exceptional

31 Jul 2021

Verified traveler

Very good

Business

6/10

Pleasant

20 Jul 2021

Sarah

Pleasant hotel

The check in was seamless & the receptionist was fab but unfortunately there were very noisy guests at 2am in the morning, slamming doors, moving from room to room so we left at 2am.

Partner

10/10

Exceptional

21 Nov 2020

Doug

A friendly staff. Clean nice rooms. I stay here a few times a year and they are always good.

Business Self

8/10

Excellent

14 Mar 2020

Jason

Poor soundproofing in this building overall very nice people clean and nice breakfast

Business

8/10

Excellent

13 Feb 2020

Ian

Very helpful staff and ready to assist

Self

10/10

Exceptional

09 Jan 2020

Binu

Very clean and comfortable
Friendly helpful reception staff

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Verified traveler

Really pleasant stay. Radiator didn't work to start but they sorted it out within 30 minutes!

Partner

8/10

Excellent

24 Dec 2019

Tabassum

Fabulous.

The staff were polite and courteous during my two day stay. I ordered food at the hotel on both nights which was freshly made and delicious. The wifi is of a very good speed too. Would stay here again.

Self

10/10

Exceptional

05 Nov 2019

Stephanie

Excellent stay x

Clean comfortable stay x breakfast was good would prefer fresh tomatoes than tinned

Partner

8/10

Excellent

20 Oct 2019

Verified traveler

Our room (16) was on first floor. It had obviously recently been upgraded and redecorated. Bed was comfy. Bathroom / shower were very good except there were no towel rails and plug in sink did not work so husband had to shave under a running tap. There is a bar and small restaurant where we had a delicious breakfast. Would recommend.

Friends_and_family Partner

10/10

Exceptional

14 Oct 2019

Verified traveler

Clesn, tidy, good attention. good breakfast, nice staff.

Friends_and_family Partner

10/10

Exceptional

10 Oct 2019

Ryan

Great

The place was clean and the staff were friendly.

Friends_and_family Family

10/10

Exceptional

26 Sep 2019

Philip

This is the best budget London hotel I have stayed in for business purposes. Clean, comfortable, on sight restaurant and bar. Reasonably priced food. Great location. Great staff.

I would have no hesitation to stay here again

Business

10/10

Exceptional

18 Sep 2019

Amanda

Wonderful. Staff, food wine, room. So clean amazing new modern bathroom and rain showera*. Lovely staff , would highly recommend this hotek

Friends_and_family Family

8/10

Excellent

26 Aug 2019

Coleen

Clean basic room

Clean basic room

Partner

10/10

Exceptional

25 Aug 2019

Kim

Spotlessly clean, breakfast freshly cooked. Service good,

Partner

10/10

Exceptional

23 Aug 2019

Verified traveler

Nice clean hotel with very friendly staff. Good value for money.

Poor phone signal and wifi in the room (downstairs)

Friends_and_family Partner

2/10

Poor

19 Aug 2019

Verified traveler

Terrible night sleep

The room we where staying in (room 5) was in the downstairs part of the hotel meaning our window was road level. This did not really bother myself however this is without a doubt the noisiest Hotel I have ever stayed in every step upstairs was able to be heard incredibly loudly in our room waking us up numerous times throughout the night and early hours of the morning. The motion sensored lights in the corridor outside of our room kept going on and off which meant there was very bright light being shone into our room on a regular basis due to the poorly fitting door. The shower also does not stay aT a constant temperature it was constantly changing from hot to icy cold as you can imagine this is far from ideal.

Partner

10/10

Exceptional

12 Aug 2019

Amy

Nice and clean room - everything needed for a one night stay in the local area

Self

8/10

Excellent

12 Aug 2019

Richard

Stayed for 1 night on business arrived quite late but very helpful at check in.
Had a double room in basement level, due to size of room, furniture was fairly basic
Bathroom decor and shower was very good & clean
Due to upper floor above me being hard type covering not impressed with the sound of people walking around in hard shoes at midnight
If visited again would try to get a room higher in building!
Breakfast choices very good and good portions

Business

2/10

Poor

08 Aug 2019

Elliott

Never again

The room was too warm with no ventilation. The room was facing the main road so opening the only window was to noisy . No water in the room . I missed breakfast because it ended at 09:00 am .

Never again

Business

10/10

Exceptional

05 Aug 2019

Ernest

Overnight Stay

Was staying there as we had a wedding reception in Hornchurch. We found it very clean and modern, the staff were friendly and the breakfast was lovely , would definitely stay there again.

Partner

10/10

Exceptional

05 Aug 2019

Luke

Short weekend stay

We had a lovely short stay at Gidea Park Hotel. Our room was large, with a walk in waredrobe and modern bathroom. The shower was excellent. Very comfortable bed made for a great nights sleep. Breakfast was lovely the following morning. Check in and out very straight forward. Will definitlely stay again when visiting family in the area.

Partner

10/10

Exceptional

05 Aug 2019

Sylvia

Professional & welcoming!
Highly recommended 👍

Business

8/10

Excellent

05 Aug 2019

Verified traveler

Clean rooms. Efficient and pleasant staff. Very good breakfast.

Friends_and_family Family

8/10

Excellent

04 Aug 2019

Janet

Room small

Friends_and_family Family

6/10

Pleasant

29 Jul 2019

M

Small but clean rooms.

Picture must show largest room in the hotel, room was slightly larger than double bed, however it was clean and reasonably priced. Breakfasr was good and staff ( especially on reception and breakfast ) were friendly. If you need to stay in that particular area I would recommend for 1 night.

Partner

8/10

Excellent

22 Jul 2019

Andrew

A comfortable place to stay on the Essex borders.

A comfortable place to stay. Friendly staff, and an airy, good sized room with bathroom. They served a good breakfast, and the surrounding area has a very nice pub, with Gidea Park station only a 10min walk away. Overall, good value for money.

10/10

Exceptional

15 Jul 2019

Adam

Good hotel, with parking. Great value for money.

Clean, straight forward hotel, good parking and easy to find. Excellent value for the price.

Business

10/10

Exceptional

12 Jul 2019

Dan

Great Hotel

Great hotel, great location, small room but clean and tidy and great for 1 night stay

Business

8/10

Excellent

07 Jul 2019

Verified traveler

I couldn’t get a WiFi connection so couldn’t use my pad

Leisure Self

10/10

Exceptional

09 Jun 2019

David

Decent place to stay

Couldn't fault the hotel. Decent size rooms. Staff were friendly and polite.

Friends

10/10

Exceptional

30 May 2019

Verified traveler

Wonderful staff and great hotel.

Great hotel, large bathroom, clean. The staff are very welcoming and looks after guests well without being overbearing. Best Italian restaurant in Romford.

It has everything you would expect.

8/10

Excellent

06 May 2019

Mr D

Norfolk Boy

Late choice to pick this hotel but I'm glad I did. Check in was easy and the receptionist was very friendly. The room was small but very comfortable as well as being clean and having all the extras you could want for a good stay.

8/10

Excellent

26 Apr 2019

Verified traveler

The location and friendly relaxed atmosphere plus the clean rooms

Leisure

8/10

Excellent

15 Apr 2019

Verified traveler

A pleasant experience

A nice and pleasant experience. This is a cozy hotel and the service from the staff was really good. We had reached one hour earlier than check in time but they prepared our rooms and allowed us to check in.

The location is really good and easily accessible. 10 mins walk from Gidea Park station.

Family

8/10

Excellent

12 Apr 2019

Verified traveler

Very clean nice modern hotel & nice location!

Location is nice and Romford centre 20-30mins walk, buses right outside hotel too. Lady at NISA shop opp' hotel is helpful and nice too. Hotel very clean! cleanliness is really spot on! Room was small standard, nice bathroom. I felt only one person was running ragged trying to cover breakfast so by time hot breakfast came toast was cold and this is no fault to the member of staff on the day, she really tried. Requested hard boiled egg but was slightly soft but didn't want to cause more work for the poor lady doing the breakfast round. Overall a nice hotel in a nice area.

Partner

10/10

Exceptional

07 Apr 2019

JACQUELINE

WONDERFUL

Lovely spacious room very friendly staff.

Partner

8/10

Excellent

27 Mar 2019

Verified traveler

Nice and clean modest hotel
Room better than Holiday Inn At Bloomsbury which was £455 a night and room was dated and not pleasing for the money
Friendly staff at Gidea park hotel and local bars and shops good , parking was good
Reccommend it.

Leisure Self

10/10

Exceptional

04 Mar 2019

david

Great gaff!

Lovely staff. Great service. Helpful, friendly. Great hotel. Recent refurb, the place is in great nick.

8/10

Excellent

09 Feb 2019

Verified traveler

For the price, the hotel was pleasant enough. Parking was fine and safe. room was nice enough. bathroom was very small. Breakfast was nice.

Friends_and_family Friends

10/10

Exceptional

05 Feb 2019

ian

Lovely small hotel

Great little place. Loads to do nearby and super food and service. A bit guest housey at times.

8/10

Excellent

25 Jan 2019

George

Quick stop over

Hotel was fine for a quick stop over, don't expect the best service in the world, but fine.

10/10

Exceptional

17 Dec 2018

Anthony

very clean

very good

Friends

8/10

Excellent

06 Dec 2018

Verified traveler

Nice small hotel.well located in gidea park for transport.has car park facilities.good breakfast.
Overall good value .

8/10

Excellent

29 Oct 2018

Ann

Room was small but big enough and really clean , the staff were nice and pleasant and really helpful. Only thing i could complain about was no where in the bathroom to put any toiletries.a little shelf above the basin would make all the difference. Had 2 lovely breakfasts while we were there and were value for money.

8/10

Excellent

15 Oct 2018

Kai

Great Hotel

Great little hotel, only points to make is the dust on the headboard and the double bed was not a double bed, it was two single beds bolted together with two single mattresses which left a gap in the middle which was uncomfortable

Partner

4/10

Poor

08 Oct 2018

Verified traveler

Not great but ok

Was surprised how small our room was , pictures on website very deceiving, bed was very hard and was no space around the bed as room was so small , the toilet and shower was in the cupboard and unless you are very small you would not be able to fit in the shower, my partner who is over 6ft struggled, also very noisy all through night and didn’t really feel like had much privacy as could hear everything even conversation in next room , felt it was over priced for what we got, and it didn’t even include breakfast

Partner

6/10

Pleasant

05 Oct 2018

Paul

Gidea Park

I was in a small, single room. The bed was okay, although the single pillow was hardly worth the effort. Bathroom was so small you had to sit on the toilet at an angle! The walls were paper thin. The \"guest\" in the room opposite me decided to have a 2 hour mobile conversation at 10.30pm. He didn't shout, but I could hear every word of his rather boring conversation, before the hotel told him to shut up (immediately after I complained about him). It's certainly not a bad hotel and I would stay again, but it's nowhere near as good as the chain hotel I stayed in two days earlier for the same price.

8/10

Excellent

30 Sep 2018

Verified traveler

.

Very convenient for a night out in Gidea Park and a reasonable price.

4/10

Poor

27 Sep 2018

Williiam

Close to where we needed to be

The one useable haard wooden chair had to be sit in the middle of the very small walk way, The small shower had no shelf for soap/shampoo. One must manuver to use the toilet. The radiator heat didn't work (staff provided a small space heater for an already very small room). One couldn't walk between wall and the side of the bed.
++++ staff very eager to try to please - good breakfast - all quite friendly.
The room was not \"user friendly\" in any way, shape or form.

10/10

Exceptional

21 Sep 2018

Douglas

Better than before.

My previous reviews were based on other bedrooms. I paid extra for a superior double and what a difference loads of room comfortable bed. The pizza in the restaurant was good and more authentic than from dominoes etc.
Thank you for a lovely stay

10/10

Exceptional

20 Sep 2018

Maurice

Difficult to better this hotel.

We visited Romford for family reasons and we were welcomed by the receptionist and shown to our room. 3 single beds immaculately clean and very comfortable. The hotel is in a good position and offers free parking on site which is a necessity in this area. Breakfast was excellent and all combinations were offered which was suitable for all. The pictures that decorated the room illustrated the Italian owners home area, very tasteful.

Family

10/10

Exceptional

16 Sep 2018

Helen

Myself, my husband, and two adult daughters, occupied two rooms. We arrived tired and hungry after an eight hour journey, the hotel kitchen cooked us a very good meal, without fuss. The staff were very accommodating to our every need. Many many thanks for that. I would definitely recommend this hotel to others.

Family

8/10

Excellent

16 Sep 2018

Cheryl

Family break

The staff were very friendly and helpful. Breakfast was lush.

Family

6/10

Pleasant

14 Sep 2018

Wally

A mixed stay

We were given a “double” room with only one bed side lamp - made for a difficult night . After complaining in the morning we were moved to decent double room for the second night.
If had we had that room from the start I would have given a better rating.

Family

8/10

Excellent

06 Sep 2018

Lee

Go Gidea Park Hotel!!!

Very good, friendly attentive staff. Fantastic Spaghetti Carbonara, tasted delicious!
Comfy bed, clean bathroom, good shower.
Local shops and 2 pubs within 2 minute walk.
Overall a great hotel for the price.
Would hesitate to book again.