Name: Belvilla Ilford Station Ht, 4 min Elizabeth line
Address: 16 Ilford Hill, 16, London, IG12DA, GB

2/10

Poor

08 Jul 2026

Maya

genuinely so disgusting, essentially scammed out of £136. the walls were dirty, the plug sockets were falling out, the hangers needed replacing, kettle was definitely not clean, strong bleach smell in bathroom, dirty sink, dust on bed head board. was supposed to receive a self check in code but didn't. everything is DESPERATE of a refresh and a good clean. please do not go here

Partner

8/10

Excellent

23 May 2026

Phillip

Cheap room but conveniently located near Ilford Station. Codes needed for access to main door and hotel room. Rooms look dated and bare basics are there. It's in keeping with price, but if paying over £45-50, find a travelodge.

Self

4/10

Poor

18 May 2026

Jayme

No parking anywhere , didnt recieve check in details until midnight on the night of my stay

Self

4/10

Poor

26 Apr 2026

Carole

The water was hot
The bedding sheets were clean
The towels were clean
THEY THROW ON THE BED ADD STAINS ON IT
UNDERNEATH THE BED WAS ABSOLUTELY DISGUSTING. VAPES PENS, PAPER EVERYTHING THE BEDS DOESN’T LOOK LIKE THEY’VE BEEN MOVED. WE MOVED THEM BECAUSE I WAS LOOKING FOR A GOLD AIRING THAT I HAD LOST, BUT UNDERNEATH BOTH BEDS MINGING glad I didn’t lose something before it smelt a cigarette smoke the stairs could’ve done with a really good washing down hot soapy water would’ve taken a lot of the black off. This could be a really nice place to stay. It’s in a good spot really good spot for us, but sorry, my dog lives in a better place.

Friends_and_family Family

2/10

Poor

04 Apr 2026

Joanna

Place felt dirty and sticky, someone came on the morning and was banging on the door telling us to get out. The place does not look the same as the pictures uploaded. The rooms stank of sewage.

Partner

2/10

Poor

19 Mar 2026

Chris

Don't know
The hole experience was bad.Will never stay in such a place again.

Self

6/10

Pleasant

05 Jan 2026

Shyam

The staff could have been improved.

Leisure Family

2/10

Poor

24 Dec 2025

Roshani

Very bad smell in that room I don’t like

Business Partner

2/10

Poor

15 Dec 2025

Thomas

OYO lost my booking. I was lucky to turn up the one night a member of staff was present at reception, otherwise I wouldn't have been able to check in.

Business Self

10/10

Exceptional

03 Dec 2025

Harpreet

Good

Partner

10/10

Exceptional

30 Nov 2025

andrew

Yes was spot on in everyway .

2/10

Poor

13 Nov 2025

John

Dreadful room and had to leave due to virmin

Business

10/10

Exceptional

10 Nov 2025

Ajaypal

Good

2/10

Poor

07 Nov 2025

Joseph

My partner and I stayed in Room 23 on the 25th October and the conditions we encountered were completely unacceptable and fell far below any reasonable standard expected of any hotel.

Upon entering the room, we immediately noticed multiple serious issues, including:

A used razor left in the bathroom cupboard.

The bathroom cupboard covered in mould and grime.

A strong smell of cigarette smokethroughout the room.

A brown pellet-like substance left in the bathroom sink.

Suggestive handprints visible on the bathroom mirror.

Writing on the walls.

Chewing gum stuck to the wardrobe.

A window that was not properly sealed, allowing cold air to enter.

A heater that emitted a burning smellwhen turned on, making it unsafe to use and meaning the room had to be extremely cold due to the window, or risk a fire.

Green-brown stains running down the radiator.

We have attached photographic evidence of the above issues.

These conditions not only made our stay deeply unpleasant but also raised serious health and safety concerns. It was clear that the room had not been properly cleaned, inspected, or maintained prior to our arrival.

We attempted to report this to a member of staff, however there were none to be found. We also sent a formal complaint to OYO the next day and have received no respond whatsoever. I would pay *not* to stay here again.

Leisure Partner

8/10

Excellent

23 Oct 2025

michael

Good location plenty of shop and takeaways around only problem is parking very nice place will stay again

Business

10/10

Exceptional

11 Sep 2025

Habiul

Everything was excellent close to Ilford shopping centre lots of dining places nearby only issue is parking

Leisure Self

10/10

Exceptional

27 Aug 2025

Habiul

Everything is perfect customer service excellent they confirm my booking straight away on my WhatsApp about self check in was smooth.
Highly recommended

Leisure Self

8/10

Excellent

14 Aug 2025

Zoe

If there had been a lift it would have been easier however didn’t realise I would still be using my walker when I booked . Didn’t see food options beds were comfortable .

Leisure Family

6/10

Pleasant

08 Aug 2025

Waleed

My previous visits were really very good. This was my third visit over the last 2 months and it didn't live uptp expectations.

The room was not quite clean, the fans are dusty. The shelves are dusty too. Also, the soap containers were filled with water.

8/10

Excellent

29 Jul 2025

GIMIN

The staff was always helpful and kind. Thanks.

Leisure Family

6/10

Pleasant

14 Jul 2025

Duke Manuhulu

Remove the carpet... I think there are bichos lurking inside. Also, the carpet on the stairs is unsightly, dirty, and stained. Given the foot traffic, I would recommend removing (not replacing). The pictures do not represent

Self

10/10

Exceptional

12 Jul 2025

Alaina

Excellent service

Need a place to stay last minute. Very affordable and clean. I felt safe and was comfortable. Staff was also extremely friendly and welcoming. Would stay again

Self

6/10

Pleasant

06 Jul 2025

P

Handy but nothing fancy

Slightly confused on arrival, the main door is locked and gives the impression that the hotel is closed, but you have to enter through the door on the left. Staff were friendly and polite. The room was nothing fancy and looked slightly shabbier than in the photos, but was generally fine and comfortable enough for an overnight stay, although the chair was very flimsy and I had to fold the single pillow in half. Very handy for the tube, and cheap enough (if that's what £85 is these days).

Self

4/10

Poor

12 Jun 2025

Gabrielle

The staff were very welcoming and kind. The bed felt clean and very comfortable to sleep in so for the price it was fair in this capacity. However the overall state of the hotel was rather run down and did not feel safe. There was general dirt and damages around the room for example the windows safety latch was broken and being on a ground floor this was concerning as anyone could climb in. Thus we had to sleep with the windows closed all night in a heat wave which wasn’t pleasant. It is fine for a night or two considering the price but personally would not stay again

Leisure Friends

6/10

Pleasant

06 Jun 2025

ASHLEY

Basic Rooms

basic room. fine for a couple of nights. no issues

Self

10/10

Exceptional

31 May 2025

Damilola

Great staff even left my charger and was able to come back a day later to pick it up

Self

8/10

Excellent

30 May 2025

kaviya

Outside the Noise. But, Room is quite good and friendly staff

Family_with_children

10/10

Exceptional

28 May 2025

M Saad

Great Customer Service

Really good customer service, the.staff here is really friendly and helpful in terms of service,.
Hotel building seems recently refurbished and the surroundings are great.

Partner

6/10

Pleasant

27 May 2025

Paul

Was very basic and like a maze to find my room

Self

6/10

Pleasant

09 Sep 2019

Verified traveler

This property could be great with a little bit of maintenance. Good price and facilities are adequate. But shower was difficult to operate as the cold tap was broken and the hose was not connected properly so water was sent at 90 degrees. The TV signal was also not able to pick up channel 1 or 2. Breakfast is adequate but again could be better organised. No plates, no glasses and no bread available at 8am. Some thought on the layout of materials would allow guest to get there breakfast with out delay and been on top of one another.

Leisure Family

8/10

Excellent

26 Aug 2019

Verified traveler

Good night's sleep.

Attended a wedding and wanted somewhere close to the venue and train station. Twin room was clean and had all the essentials and beds were very comfortable with clean good quality linen. Room was perfect for what we needed. It is on a main road so there was traffic noise but the room was not at the front so not a problem..

Friends

8/10

Excellent

11 Aug 2019

Tom

They forgot to clean the room a couple of times. Otherwise the place is great. Right in town centre, friendly staff and a lovely restaurant in the hotel with big choice of hot food.

Family

2/10

Poor

04 Aug 2019

Mohammad

Extremely poor, arrived at hotel receptionist was sleeping. I arrived from a flight at 12:30 am and arrived and 3:30 and already informed the hotel of this. To then tell me they are overbooked and cotact another hotel. I contacted hotel.com. Who made me further wait a 45 min to then send me to a hotel which was again further overbooked I had to waste cab fares on this journey fo no reason. At 4:35 am I booked a new hotel which I had to pay £130 for. I am exteremley disappointed and out of pocket and yet to receive a refund or any compensation after being £150 out of pocket due to further cab fares and booking another hotel.

Partner

8/10

Excellent

17 Jun 2019

craig

Weekend away

Staff were friendly and helpful, room comfortable and clean. Basic but it was just a base to sleep.

6/10

Pleasant

10 Jun 2019

vasiliki-vanesa

The receptionist was so rude. He was never at the desk either

Partner

6/10

Pleasant

04 Jun 2019

Verified traveler

Good low cost Hotel

OK for the cost

Partner

8/10

Excellent

14 May 2019

Verified traveler

My stay

I really enjoyed my stay at Alto. You cannot get a better deal at that price. Only this is that the duvet covers had stains on them

6/10

Pleasant

09 May 2019

Verified traveler

Cleanliness was an issue - finding long hairs throughout room made it feel like it hadn’t been vacuumed. I stayed in two rooms - one was missing TV remote, other the Kettle - an odd discrepancy.

8/10

Excellent

05 May 2019

marius

Nice!

is a good location for whoever wants to save some money, the small but clean room and the warmth goes perfectly.

on a scale of 1 to 10 on my side has the grade 8

Partner

8/10

Excellent

16 Apr 2019

Jacob

No hot water

Everything was perfectly fine apart from the hot water not getting hot but infact getting colder the longer it was running.

10/10

Exceptional

03 Apr 2019

AMAECHI

An ideal place for guests and travellers

Very brilliant place for travellers.
Have absolutely everything you need in a hotel.
Great price and good value for money.
Heating system is fantastic.
Rooms have private refrigerator for your comfort.
Check out time is convenient.

10/10

Exceptional

09 Mar 2019

Emran

Great hotel in ilford

This hotel is best in Ilford area.their services was great.been there 2times.love it thanks bash to lookafter us

Friends

10/10

Exceptional

31 Jan 2019

Verified traveler

Near to the station.
Friendly staff
Newly renovated

10/10

Exceptional

28 Jan 2019

Paris

The amazing OYO Hotel!

I really enjoyed my stay here! Best staff I’ve ever met! And couldn’t be happier that I picked your hotel! Thankyou so much!

Partner

8/10

Excellent

14 Jan 2019

Derek

Pleasant Surprise in Ilford.

Like the polite, helpful staff in this tidy place. Nice, clean room and just a short walk from the station and amenities. Will happily stay there again.

8/10

Excellent

04 Dec 2018

Roy

Convenient

Stayed at OYO several times now as its location is convenient for work. Rooms are always clean and facilities in good order. While coffee is always available, teabags and teaspoons are sometimes absent from the kettle tray on arrival. However, the staff will get you anything that may be missing on request.
Continental breakfast is fairly basic, but fills a hole. A bit of fresh fruit on offer would be nice...little details like this and the teabags would improve the overall experience.
If you are looking for luxury, look elsewhere. If you want a sound room in a good location at an affordable price, then this is good value for money. As mentioned, I have been here several times and have had no cause for complaint. I will continue to return here when work demands.

8/10

Excellent

28 Nov 2018

Verified traveler

Good size room friendly staff

10/10

Exceptional

18 Nov 2018

Verified traveler

Regular staying!

Service was amazing! There wasn’t anything that the staff couldn’t do for us! Second stay and would 100% stay there again!

Partner

2/10

Poor

14 Nov 2018

Declan

The worst breakfast in the world! Avoid this hotel if you like a good breakfast. Under new management so breakfast is little or nothing - very mean and not a great start to the day.

6/10

Pleasant

03 Nov 2018

Verified traveler

Poor breakfast offer and layout