Ilford Tower Apartments

United Kingdom , London
London, 1 Riches Road
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17 reviews shown

8/10

Excellent

01 Apr 2026

Veronica A.

It would be great to have more of the basic home appliances available in the house from the start, such as: broom, mop, iron table and some cleaning products.
We had to call a member of staff more than once within a week.

Friends_and_family Family

2/10

Poor

30 Mar 2026

Tyla

Property was dirty, looks nothing like the pictures on display.
Had to leave due to the cleanliness

Friends

6/10

Pleasant

09 Feb 2026

Nigel

Apartment was clean and tidy, had essentials for a couple of nights, kitchen sink plug missing and neither was a bowl supplied so unable to properly wash used crockery. Other than that all good, TV good size, furniture comfortable although the bedroom seemed sparse with only the bed a wardrobe and the ironing board

Business

6/10

Pleasant

14 Nov 2025

Nigel

Stayed in the same apartment earlier this year and the oven they advertise is still missing/broken, there are still plugs missing to the kitchen sink and bath (luckily the shower is OK).

Staff in reception are welcoming

Business

4/10

Poor

21 Sep 2025

Juliet

Not great!

Upon arrival we were given a completely different apartment to the one we had booked and the staff were less than helpful.
Although on the surface the property looked clean as we started to unpack we noticed it was not at all clean, stained duvets, mould in fridge etc
The beds are so narrow that you didn't dare move, and no control over other guests - those above us were partying until 4am!

Friends_and_family Friends

4/10

Poor

15 Aug 2025

Sutapa

No soap,shampoo in the toilet. Cleaning product was not sufficient for kitchen.Customer services was poor. Tough to find them. Front desk was always empty. Sofa bed was horrible. Other bed was ok.

Leisure

4/10

Poor

24 Jul 2025

Harjinder S

Poor service

Friends_and_family Family

8/10

Excellent

23 Jul 2025

Steffan

This property was decent. You can tell its been occupied regularly but it was well maintained.

My only issue was the lack of communication prior to us staying and even upon arrival.

We waited outside for a while before someone opened the door. The property wasn't cleaned before we got there and so we had to wait quite sometime for the cleaner to clean it.

I do believe a deposit fee should have been highlighted in the description before anything as i was under the impression that my hotel fee was all i was paying until a few days before I got told otherwise.

Other than that, we enjoyed our stay.

Leisure Family_with_children

8/10

Excellent

16 Jul 2025

Ashok

This property is good and decently furnished.

6/10

Pleasant

11 Jul 2025

mofoluwake

The apartment was clean and tidy but smaller than advertised. Check in was a nightmare but the location of the apartment is very good

Leisure Self

10/10

Exceptional

09 Jul 2025

Ali

Amazing service - easy to communicate and commute - very nice area , good food too

Leisure Family

10/10

Exceptional

16 Jun 2025

Verified traveler

Was a very pleasant stay. Just would recommend making the locks on the main door more secure.

Partner

10/10

Exceptional

03 Jan 2025

Sandya

Good and clean to stay with family.

Friends_and_family Family

6/10

Pleasant

29 Dec 2024

Abigail

Good Location for Shopping and Activities

The Apartment is very modern and spacious, but due to no proper reception I had to wait about 30mins for someone to meet me and check me in, and the same happened when checking out. Also due to being close to high street had to deal with buses going past all day and night.

Friends_and_family Family

4/10

Poor

09 Nov 2024

Mukhtar

2-star - for those on a budget

Positives- short walk from metro. 10mins. Close to restaurants and shops. Bathroom was decent with amenities.

Negatives - No signage, easily missed if you arrive at night. Just a single small door. Nothing says ilford towers. No signage inside the place either. Need to call a number. Entrance passage and elevator had a consistent garbage smell.

Rodent present in our apartment. On the 3rd floor. So that was not great at all. Beds very uncomfy. Aircon in room not working.

Some staff friendly. Others not so much.

If you are on a budget and don’t mind simple lodgings then it could be ok.

10/10

Exceptional

27 Oct 2024

Connor

My stay

The stay was good, checked in very late but called the number in the email and was helped with the checking in process. The apartment had everything we needed and was tidy.

Friends_and_family Friends

6/10

Pleasant

27 Oct 2024

Shahid

It was ok

Friends_and_family Friends