Name: Spark by Hilton London Romford
Address: 112 to 116 South Street, Romford, RM1 1SS, GB

8/10

Excellent

30 Jul 2026

Mei Po

The room is clean but small. Staffs are friendly.

8/10

Excellent

06 Jul 2026

Carl

Rooms are on the small side but clean and functional. Staff friendly.

Family

8/10

Excellent

28 Jun 2026

Chris

My wife and I took a vacation to London from Atlantic Canada and were trying to sort out our best hotel options.

- pro: train station is next to the hotel (but can't hear it in the hotel) on the Elizabeth Line which is a major line connecting to most major lines. A ride to the hotel from City Center is close to 40 minutes, but Elizabeth Line is nice.
- store beneath the store malls about 5 minutes away.
- a morning flight, will be over $200 Canadian by Uber or Taxi. The morning trains being aroumd 6am. A later flight would be no problem via Victoria station and the Gatwick Express.
- the trash around the station can be a lot. Cans, bottles etc. But the hotel is very clean inside.
- price was half or more of central london hotels

Partner

8/10

Excellent

30 May 2026

Sandra

The rooms were clean but smaller than anticipated.

6/10

Pleasant

21 May 2026

Peter

Paid £130 for a night.
No shampoo or shower gel.

Self

8/10

Excellent

04 May 2026

Rey

Nice breakfast, would have liked a kettle and cups in room or corridor of floor.

8/10

Excellent

29 Apr 2026

Pippa

The hotel was very clean, staff friendly, good bar and restaurant food however the breakfast was poor. The granola was large hard chunks, all the hot food was cold and small selection of cold items and no yoghurt. Good location next to the station.

Self

4/10

Poor

27 Apr 2026

Kiran

The room was very small no space to move about, I booked the breakfast but did not have the breakfast , plus check out is to early 11am

Partner

2/10

Poor

26 Apr 2026

DANIEL

We stayed here for a trip into London and visiting a family member nearby, we arrived to see police chasing a gang of hooded youths past the hotel which wasn’t the best start but when we returned to the hotel at 10:30 there was a gang of hooded thugs tossing around stolen merchandise and boasting of who they’d robbed. We had to run the gauntlet into the hotel where we found no staff on duty. The area clearly has a crime problem and there should be staff/security on the door for the protection of guests. I messaged the company but have yet to receive a response. The room was cramped, and dark. The amenities basic. No bedside table. My clothes couldn’t fit in the wardrobe. We arrived for breakfast with the time window and most containers were empty.

Partner

6/10

Pleasant

16 Apr 2026

Gareth

Great location plenty of parking rooms are a little bit compact for my liking but I found the floors of the room very dirty and didn’t look like they’d seen a vacuum cleaner in a while.

Business

10/10

Exceptional

12 Apr 2026

Michael

Breakfast was ok. Used the brewery car park wich was reasonably priced

Business Friends

4/10

Poor

05 Apr 2026

Stuart

Room is ridiculously small don't bring a cat you can't swing it. Not even enough room to walk round the bed.

Partner

10/10

Exceptional

05 Apr 2026

Micheal

Nx

8/10

Excellent

02 Apr 2026

Lee

Very small room, but it was comfortable and clean. If you are on business, there is no desk, although you could work in the bar area. Good for easy access into town.

Self

6/10

Pleasant

31 Mar 2026

Laura

If you weigh more than 5 stone then you won’t be able to get in or out of bed because the space between bed and wall is less than a metre on all sides (not even sure that’s legal from a fire safety persoective). Cleanliness- silverfish in bathroom and things visibly left by previous tenant under bed (I didn’t go looking). Staff were nice enough but definitely wouldn’t stay there again..

Partner

10/10

Exceptional

27 Mar 2026

Claudia

Wonderful property great value very well located, steps away from the train. I recommend it.

Self

10/10

Exceptional

23 Mar 2026

Elise

Clean room. Staff lovely and spacious room. Very comfortable bed

Partner

8/10

Excellent

23 Mar 2026

AMINA

No car park

10/10

Exceptional

22 Mar 2026

Nathalie

Fantastic staff, super clean and comfortable.

Self

10/10

Exceptional

19 Mar 2026

Ikhlaq

One of the best places i’ve stayed in London by a million miles

Business

10/10

Exceptional

15 Feb 2026

Elise

Lovely stay

Leisure Partner

8/10

Excellent

01 Feb 2026

Keith

Really easy for the station. Nice easy check in.

Room very small, but all we needed!

2/10

Poor

20 Jan 2026

JAMES

Room tiny, the room was occupied, not a great stay!

Business

6/10

Pleasant

17 Jan 2026

Iain

Location was something to be desired and the sound proofing in the room was non existent could hear everything going on outside ,music ,traffic and arguing from people have a good night out

Business

8/10

Excellent

31 Dec 2025

Selinah

The room was very clean, I liked how the soaps had no harmful chemicals but they should be able to warm up peoples food as hotel on the end of a high street...

Self

2/10

Poor

29 Dec 2025

Venkata

The stay was not good, room was very small and breakfast was very minimal

Partner

10/10

Exceptional

28 Dec 2025

Ikhlaq

Very good

8/10

Excellent

28 Dec 2025

Jagunmolu

Yes

Leisure Partner

6/10

Pleasant

22 Dec 2025

James

The hotel room was much much smaller than I presumed

2/10

Poor

06 Dec 2025

A

The room is shockingly small. I booked a queen room, yet there is virtually no space to move around at all.

Partner

10/10

Exceptional

26 Nov 2025

Amanda

Room was clean with the basics provided, including cosmetics in the bathroom, it was perfect for our needs. Air conditioning worked well but the tea / coffee was lacking milk, only two little cartons for two people for a 20 hour period.

Partner

2/10

Poor

10 Nov 2025

Danel

Tiny rooms,no wondows

8/10

Excellent

31 Oct 2025

Junior

Room was clean and very nice. Will stay again

6/10

Pleasant

31 Oct 2025

Mark

We didn’t enjoy our stay. The rooms were cold. The staff were not very friendly and the breakfast times a complete farce.

Clearly not enough staff in there and each day we had to wait for food to be refilled and keep chasing.

The breakfast and reception staff were not really friendly.

Business_and_leisure Partner

10/10

Exceptional

25 Oct 2025

Anne-Marie

Perfect!

Great stay this hotel is perfectly situated next to Romford Station, the rooms are modern, clean and simplistic but effective in design. This is deal if you just need a place to sleep but doesn't have space to work. Its a modern walk in shower (none of the old bath in shower), slow release toilet seat, sensible sized open bin, great water pressure and temperature and 4 pillows on the bed.
Wifi was strong, food was nice and reasonably priced. Its a perfect hotel for overnight stays or a few nights if you need the basic amenities.

Self

6/10

Pleasant

25 Oct 2025

Ma Edelrose

Rate spark Hilton Romford

9am no replenish of bread , no enough choices and room never clean ,not make the bed just get the rubbish in the bin , no replenish of toilet paper , no replenish of complementary coffee in the room , no replenish of bath towel if I didn’t ask .. the only good is the location is convenient next to train station

Partner

6/10

Pleasant

25 Oct 2025

Ma Edelrose

Not clean my room just changed the rubbish bin …

Partner

4/10

Poor

20 Sep 2025

Karim

Cubicle size room. Like a letter box. No where to sit and study or work in the privacy of your room. Absolutely not worth the price.

Business Self

8/10

Excellent

12 Sep 2025

Darren

Better and nearly there!

On this occasion I had a room with a window which made so much difference!
It really is a very good and comfortable hotel with good amenities in a plumb location.

The unmanned ground floor entrance is still a bolt hole for undesirables to break from the weather and skanks logging onto the wifi for free!

So therefore I can’t give it 5 stars just yet.

Business

10/10

Exceptional

10 Sep 2025

Yahya

Awesome hotel and convenient

Clean rooms and friendly staff

Business

10/10

Exceptional

08 Sep 2025

Eriidina

This is a beautiful hotel! It’s new and very clean and is in a prime location. You are literally right at the Romford train station on the Elizabeth Line. You can also walk outside and be walking distance to shops, restaurants and even a shopping center. The only thing I didn’t like was the bathroom mirror had the lights behind it and not above it so it was like putting my makeup on in the dark. The staff was friendly and helpful. I would definitely stay here again!

Leisure Family

4/10

Poor

31 Aug 2025

Allan

They had a problem with a guest who decided to set the fire alarm off at 1:30am, alarm on so long that guests congregated at reception.
This was followed by a fire alarm test at 8am, there was no warning that there could be a drill.

I complained but was told-
“I can only apologise”
“Not our fault guest misbehaved”
“Can’t control unplanned fire test”

Leisure

10/10

Exceptional

12 Aug 2025

Verified traveler

Overnight stay at Spark

An immaculate room with wonderful service. The only issue I had was a lack of an iron in the room, which was quickly solved by the lovely staff.

Partner

10/10

Exceptional

10 Aug 2025

Caoimhe

Great for a one night stay

Lovely hotel however room super small

Partner

10/10

Exceptional

04 Aug 2025

Daniyal

Excellent service by Lola, really made my stay tremendous

Business Friends

6/10

Pleasant

28 Jul 2025

Miss

Ok for one night wouldn't stay longer

Good -Check in v easy, staff smiling and friendly. I didn't notice any street noise despite being in busy town centre(although I was at the back of the hotel) . ASDA just downstairs for supplies. Good number of sockets/USBs. Towels nice and fluffy and bath towel a good size. Bed comfortable. Shower powerful.

Neutral - HUGE TV for the room size (I didn't use it, but if you like watching TV, I'm sure it would be great).

Bad - Room was tiny. Standing at the end of the bed there was barely enough space to fold clothes without knocking my arms against the TV (and I am a short, small woman). Tiny worktop space too small to put a laptop on and use a mouse, so had to balance laptop on my lap in bed and use a book as a mouse mat. Bathroom bin had no lid - women using sanitary products would prefer a lid. I initially thought that the grout in the shower was meant to be a greyish colour, but then spoted that it was uneven and there were a few places where it was obvious that it had started off as white. (no mould though).

Overall Premier Lodge/Travelodge would give a larger room for same price. It was fine for one night, but for longer stays the shortcomings would be less tolerable.

Self

4/10

Poor

23 Jul 2025

Carolyn

Rooms way too small

Leisure Family

2/10

Poor

23 Jul 2025

Carolyn

Rooms way too small for American standards.

Leisure Family

8/10

Excellent

05 Jul 2025

Ranjit

Room was too small.

Partner

6/10

Pleasant

02 Jul 2025

Hailey

The fire alarm went off multiple times during our stay (and there was no fire), and the door frame was broken off our room. When we alerted the receptionist about the door frame, the put a temporary fix that kept breaking. The only think i really liked about my stay was the air conditioner in the room.

Leisure Partner

8/10

Excellent

30 Jun 2025

Paul

Compact new hotel

New build hotel Spark would seem to be ''Hilton light'' basic clean suitable if all you want is a place too sleep. The room was small in that there was about a foot of space around the bed leaving little space for luggage, it would feel confined if a couple were staying in the room. Good location next to the railway station and town centre nearby. Would use again if in the area.

Friends_and_family Family

4/10

Poor

29 Jun 2025

Mojisola

There was a lot of hair and dust everywhere. I believe the room was not cleaned prior to our check in.

2/10

Poor

05 Jun 2025

Sean

The whole hotel is ridiculously small. The rooms are so small I don’t know how they got the bed in. It like Ryanair made a hotel. Absolute joke. Claustrophobic rooms

Business

8/10

Excellent

30 May 2025

David

Good enough for what I wanted

Self

10/10

Exceptional

20 May 2025

Michael

Compact but everything you need

Pleasant stay. Modern clean efficient. Great location for centre of Romford or station. A little worried about parking but free on street parking nearby from 6pm to 0830

Business

8/10

Excellent

18 May 2025

Rose

It was central to my optional amenities

10/10

Exceptional

18 May 2025

JASON

Great location..very handy for the rail station

2/10

Poor

12 May 2025

Harpreet

No parking. The water in the shower was scolding hot. I could shower for my entire stay.

8/10

Excellent

06 May 2025

AHMED

Nice stay,.

No parking on site, so thats a shame. Great apart from that,

Business

6/10

Pleasant

02 May 2025

Stafford

The hotel was decent, friendly staff. The bedroom wasn’t the biggest, but it was okay for a day. Clean towels, shower gel and shampoo.

Leisure Friends

10/10

Exceptional

27 Apr 2025

Courtney

The lady at reception Reyma was polite and very welcoming. She have me all of the information I needed and was very friendly.

Partner

10/10

Exceptional

26 Apr 2025

Darell

This is one of the best stays I’ve had at any hotel

Leisure Friends

6/10

Pleasant

17 Apr 2025

Darren

Tiny room!

I’ve stayed before and I really like this hotel for its standard and convenience.
But on this occasion the room (509) was absolutely tiny and the opaque none opening window made it feel more claustrophobic

Business

10/10

Exceptional

16 Apr 2025

Dave

Natalia at reception was very helpful in getting us a slightly larger room.
We were extremely happy with all aspects of our stay. The location was excellent

Partner

10/10

Exceptional

06 Apr 2025

Johnson

Awesome and beautiful. Customer service is second to none. I will visit again soon. Love it.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Verified traveler

Decore was great, room was tiny. Probably the main negative.

Partner

2/10

Poor

16 Mar 2025

Shanie

The room I booked was the queen bed with balcony.

The first room given was dirty ( shower ) and a smell. Was given a new room which was freezing cold. There were no side table, kept placing my stuff on the floor nor was there a chair. Still in shock paying £149 for for such experience i was shock to know this hotel was by hilton, I've stayed at hilton before and never experience this. Still shocked.

Business

2/10

Poor

07 Mar 2025

Kieron

No food available - Kitchen closed at 7:30pm! rooms small

Business

10/10

Exceptional

28 Feb 2025

Karthik

Clean and neat room.I had a wonderful stay.

Business

10/10

Exceptional

12 Feb 2025

Darren

Best nights sleep!

What can I say! Without question the most comfortable nights sleep outside of a 5 star hotel, in a hotel I’ve ever had! Super clean and ascetically pleasing on the eye.
Location was perfect for the railway station, the high street amenities.
Bit of a strange entrance but hey ho!

Business

2/10

Poor

01 Jan 2025

Mariam

Horrible wouldn’t recommend. Rooms were small and dirty

Leisure Partner

6/10

Pleasant

31 Dec 2024

Verified traveler

It was advertised as having parking available (the reason I picked it) but upon arrival at 12.30am (original flight was cancelled) there was no evidence of a car park. I had to phone from outside and they directed me to a shopping centre car park (I was given the wrong post code so was driving in circles for 20 minutes). Then I had to walk to the hotel from the car park which cost £10.
There wasn’t even an apology. Unacceptable

Business

10/10

Exceptional

28 Dec 2024

Laura

Great

Wonderful service nice and modern and very attentive staff. The rooms are small but the location helps as your super close to everything and aren't there really.

Partner

10/10

Exceptional

25 Dec 2024

JOWGOW PTY LTD John

Very clean and tidy but very small rooms. Nice breakfast and close to everything inc train station.

Leisure Self

6/10

Pleasant

08 Dec 2024

Verified traveler

Good stay, just not quite right for our needs.

The hotel had a nice feel to it. Nicely decorated and well kept. Issue we had is it was not practical for our needs. 2 people in a room where the bed is up by the wall on one side so whoever got that side had to literally climb over to get out of bed. This wasn’t great when one is disabled and the other has an injured arm. Lights in bathroom did not work in bathroom at night without having to turn master which turned main lights on. Unpleasant smell when first entered like someone had used the loo and not used any air freshener. The bathroom door is also not suitable as it doesn’t provide privacy. Ok if you are on your own. But as a couple, had to stay away from the spaces beside door and frame, but can hear all. It’s more like a shower cubicle door. Parking was interesting. No car park for hotel itself but local parking right round the back for shopping complex which allows overnight parking. Make sure you sat nav to the car park and not hotel as that sent us in circles and in the dark was very frustrating. However there were some great points. Bed was really comfy, clean and room was peaceful with no outside noise heard considering its central location and by a tube station. Easy check in at desk and check out. Friendly staff.

Partner