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Campanile Basildon
London · United Kingdom
burches. Miles Gray Road.View location
6.6/10Good890 Reviews
Cleanliness7.0/10 7.0
Service7.6/10 7.6
Comfort6.4/10 6.4
Condition6.0/10 6.0
Location7.6/10 7.6
Neighborhood6.8/10 6.8
Value6.6/10 6.6
Amenities6.8/10 6.8
See all ratings- Business hotels
- Hotels with charm
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Campanile Basildon
This stylish hotel is just 2 km away from Basildon Centre. The property sits proudly at the heart of Essex, within easy access of the city centre of London. The coast at Southend-on-Sea is just a 20 minutes' driving distance away.
This property features charming guest rooms, which are bright and tastefully decorated. The rooms are fitted with up-to-date amenities, for guests' convenience. Guests can enjoy a hearty buffet-style breakfast in the mornings, with cooked and continental options.
A delectable dining experience can be enjoyed in the elegant surroundings of the restaurant. Perfectly conducive to work and leisure trips, this hotel is sure to impress.
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Located in Basildon, Campanile restaurant BASILDON - East of London is within a 5-minute drive of Festival Leisure Park and Eastgate Shopping Centre. This hotel is 19.5 mi (31.3 km) from Bluewater Shopping Centre and 1.4 mi (2.3 km) from Festival Wakeboard Park.
Make yourself at home in one of the 97 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Featured amenities include a 24-hour front desk, multilingual staff, and a vending machine. Planning an event in Basildon? This hotel has 431 square feet (40 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Green Tourism Program
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 60
Pet max weight (per pet) in lb is 132
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: GBP 50 per stay
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The credit card used to book the reservation must be presented by the cardholder at check-in. This property’s restaurant options may be limited pursuant to local regulations.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and debit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately GBP 10.25 for adults and GBP 5.13 for children
- Pet deposit: GBP 50 per stay
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Chinese (Mandarin)
Polish
French
Nearby attractions
Festival Leisure Park
2.2 km / 1.3 mi
Festival Wakeboard Park
2.2 km / 1.4 mi
Eastgate Shopping Centre
2.8 km / 1.7 mi
Langdon Hills Country Park
4.7 km / 2.9 mi
Norsey Wood Local Nature Reserve
7.2 km / 4.5 mi
Thorndon Country Park
7.5 km / 4.6 mi
Delta Force Paintball Billericay
8.1 km / 5 mi
Queen's Park
8.8 km / 5.5 mi
Stock Brook Country Club
9 km / 5.6 mi
Hutton Country Park
10.1 km / 6.3 mi
Wat Tyler Country Park
10.3 km / 6.4 mi
Essex Wildlife Trust Thameside Nature Discovery Park
12.2 km / 7.6 mi
Battlesbridge Antiques and Craft Centre
12.5 km / 7.8 mi
Hadleigh Castle Country Park
13 km / 8.1 mi
Ingatestone Hall
13.1 km / 8.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2004
- Total number of rooms: 94
- Number of floors (main building): 1
- Number of floors (annexe): 1
- Double rooms: 94
- Accessible rooms: 4
- hotel
- American Express
- MasterCard
- Visa
- Maestro
- Visa Electrón
Show 37 more facilities & services
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Multilingual staff
- 24-hour securityExtra charge
- Supermarket
- Garden
- Terrace
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Highchairs
- Conference room: 1
- Meeting room
- TV lounge
- SaunaExtra charge
- Green Tourism
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Non-smoking establishment
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 17 m²DBL.ST
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
DOUBLE STANDARD
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 17 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
Double or Twin STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCampanile Basildon
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Campanile Basildon
100
reviews shown
Marilyn
Very good service and people and staff
Andrew
Room was clean and tidy full marks to cleaning staff and receptionists were very helpful also full marks to them as well
Sofia
The room was good for my one night stay over. Hotel was a a bit tired looking in places. Good for the price though and a delicious cooked to order English breakfast plus a selection of continental items too.
Staff friendly.
Staff friendly.
Mitan
Staffs were very helpful.
Rooms very clean but my friend’s room had a weird smell.
The whole place could do with a lick of paint.
Parking was ample
Rooms very clean but my friend’s room had a weird smell.
The whole place could do with a lick of paint.
Parking was ample
peter
Just a good stay for the night, simple and easy to walk in!
Marilyn
Lovely female staff very helpful
Marilyn
Although I'm not staying for business purposes I rate this as first class the staff are very helpful and the cleaners are always cheerful and do a first rate job when needed.5 stars to everyone
Wendy
Very nice place and nice restaurant across carpark
Marilyn
Very good and very helpful
chris
When you arrive they look for a cash deposit of £50 or to pre authorise your card and despite saying the money doesnt go out, it does. The staff didnt seem to know what was happening. The building block is old and needs maintenance, painting, signs poor, rubbish under the bed, clearly cleaner doesnt look, only one side of the bed had a table to put things, no charging points, shower head loose, towels very small. Its like a motel from an American road movie!
Jason
Ok for a night, curtain didn’t fit properly so bright light from outside shining through.
Janet
Plenty of parking available, the staff were friendly and helpful.
The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous.
The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous.
hannah
Room very clean, staff really pleasant..Chef was very good breakfast very good and good evening meal. Prices reasonable. Foot paths could do with overhauling.
Kornelia
Basic, but clean accommodation. Helpful staff.
Anthony
Everything I needed. A bit outdated but clean and a comfortable clean bed. Good WiFi.
Good breakfast.
Excellent location
Good breakfast.
Excellent location
Joseph
Very clean and good facilities. Very good value.
Marilyn
Very clean room excellent staff very helpful
Daniel
The hotel is more like a motel and I think should cost no more than £30-50 per night for a room. I only needed a place to lay my head for the night otherwise I wouldn't choose to stay again the place needs an uplift for sure.
Michael
Broken shower in one of our rooms but were able to change rooms.
The windows need some attention as its not always possible to secure them (and keep external noise out).
Staff are great though and it's a good price with breakfast inc. Would stay here again.
The windows need some attention as its not always possible to secure them (and keep external noise out).
Staff are great though and it's a good price with breakfast inc. Would stay here again.
barbara
My room was a non-smoking room, however the room smelt of cigarette smoke…..
I returned from a party at 12 midnight and at 4 am a very loud group of men were up shouting and talking until 6 am. No security to stop this behaviour unacceptable when you pay for a good night sleep and you’re kept awake by rowdy selfish people talking loud in the early hours of the morning and throughout the night
I returned from a party at 12 midnight and at 4 am a very loud group of men were up shouting and talking until 6 am. No security to stop this behaviour unacceptable when you pay for a good night sleep and you’re kept awake by rowdy selfish people talking loud in the early hours of the morning and throughout the night
Eamonn
You get what you pay for.
Room was boiling hot.
No A/C or fan..
Could leave door open for breeze but had to close while sleeping.
Next to a very busy road where the local boy racers thrash up and down into the early hours.
Also a strong smell of weed being smoked.
People smoking outside there rooms and not in a designated area.
Could do with a make over.
Otherwise it’s ok.
Room was boiling hot.
No A/C or fan..
Could leave door open for breeze but had to close while sleeping.
Next to a very busy road where the local boy racers thrash up and down into the early hours.
Also a strong smell of weed being smoked.
People smoking outside there rooms and not in a designated area.
Could do with a make over.
Otherwise it’s ok.
Kerry
Clean and comfortable bed. staff welcoming, friendly and helpful. close to retail park and regular buses into town. Asda near by. would stay again.
Matt
N/a
Kirsty
Not enough plug sockets
Not really spacious especially if in a wheelchair
Not really spacious especially if in a wheelchair
ALEX
Parking easy and friendly staff
John
Everything was good, staff so friendly and attentive, nothing too much problem, for the age of the building i was really impressed. will always use it when travelling in the area.
Janice
Clean room with heater. Parking excellent. Staff very friendly and helpful. Breakfast excellent. Good for the price
Steve
The breakfast was nice (cooked) also fruit available.
For a budget 2 * it was good value
For a budget 2 * it was good value
Michael
Friendly staff, easy check in/out. Good choice for breakfast.
Some bits in need of refurb but overall it was good value for the money.
Some bits in need of refurb but overall it was good value for the money.
Owen
Well placed if you are working in the area. ASDA next door if you need anything. Rooms were small - ok for a short stay. Problems with the drains meant the room smelt unpleasant.
Philip
Clean room, dated decor, no working WiFi, disappointing for the money charged.
Andrew
Stayed two nights for work. The chair in the room might as well have been a concrete block, which when you're working away isn't a nice way to sit and relax in the evening. The taps in the sink and shower were stiff and almost uncontrollable for flow and temperature. The carpet was dirty and very tired, the towels were like sandpaper, and there were only two sockets, one of which was so loose it would certainly not pass a decent electrical inspection. To top it all off the staff on reception that I spoke were both pretty miserable and unhelpful, and wouldn't give me a VAT invoice for my stay. They said it was because I booked through Hotels.com, but every other hotel I've stayed at have been able to. I'm away a minimum of 100 nights a year too, so I know hotels!
The room was cheap, but even then, it wasn't good value for money. I certainly won't stay again! Plenty of better places in the area for similar prices. Avoid this one if you can!
The room was cheap, but even then, it wasn't good value for money. I certainly won't stay again! Plenty of better places in the area for similar prices. Avoid this one if you can!
David
Room was shocking.Lots of notices around the room advising non smoking yet it was stinking of smoke.Worktop surface was chipped and stained.Toliet handle was loose.Shower head coming away from the wall.I could go on.I understand it is a budget hotel but in comparison to others for eg Travelodge this place doesnt justify the price.Unfortunately not for me
Steve
Room was clean, staff friendly and helpful
Linda
The room smelt musty, the path outside was horrendous unstable.
The staff were very friendly
The staff were very friendly
Tom
Clean room,helpful staff,room has everything you need
Rahman
Room fairly comfortable. Staff service great!
Ugonna A
Clean room
Phillip
Great no frills budget motel. Clean with good beds.
Paul
Room was very good. Bed comfy. Staff very friendly
Colin
Room was spotless and the staff were great.
Kenneth
Clean room, staff was nice. Only 1 night there, no complaints. Not fancy just a clean room.
robert
the room was awful! in need of a complete refurb and deep clean! we had booked for two nights but moved on to a different hotel for the second as it was so bad. we were in the area for a funeral so really didn't need the aggravation.
The whole place is shabby and that's being polite! would never go again.
The whole place is shabby and that's being polite! would never go again.
Tone
Cruising from Tilbury so looking to drive up from Bristol the day before and find a nearby B&B. Found the Campanile on Expedia based on price and distance. Read the reviews and thought \"How bad can it be?\" Well - not bad at all! Friendly staff, clean and comfortable room for the night and extremely comfortable bed. Close to dual carriageway but we didn't notice any traffic noise. Evening meal a bit \"ready-meal\" but a great breakfast and late check-out if you want it. Will definitely stay again if sailing from Tilbury.
Ruth
Clean room friendly staff
DAVID
Room was dirty sheets were stained absolutely disgusting
Amaechi
Not that bad
Paul
Celebrated the last Campanile in the UK. Recently been refurbished, clean and just what a person needs for a one night stop over. It aint the Ritz but the staff were welcoming, the place tidy and clean.
simon
great breakfast, staff were excellent, room has seen better days, bed was comfortable, traffic noises from adjacent ring road began to intrude at around 05.30. no usb ports, bring your own adaptors.
Steve
Not as good as past visits
Attitude of staff had changed from previous visits
laurence
very clean room
Ross
Very clean and nice place. Free parking and easy access to A127 . Will use again.
David
Awful
Awful hotel, I wouldn't let me dog stay there
Sandra
Chamber maid staff were great thats all i can say about my stay
Tracy
This is not a hotel!!
Its, a motel. Room had rusty bath. Toilet handle loose.
Rundown
Loks limee a homeless halfway house.
Avoid!
Its, a motel. Room had rusty bath. Toilet handle loose.
Rundown
Loks limee a homeless halfway house.
Avoid!
Jed
This is an extremely low end motel style hotel. Not fit for advertising as three star at all.
Shaun
Don’t go here in Basildon
The bed and the bathroom was clean, but the room was old dated and seen better days, it was very noisy from the road, and I had to sleep with the window ajar which felt insecure, it was terribly hot when I opened the door to enter and I had to stand on the walkway while the room cooled down, not ideal. And I was charged £200 for two nights. When it shouldn’t be more than £50 a night. Never again
Rob
I was really disappointed with the way my daughter in law was spoken to today by the receptionist. She was made to stand around in the reception area even though I had booked a further 2 nights and had a confirmation email with my booking number and she was in a room already . Then when I was trying to pay at reception they said they were cancelling the booking and I couldn't get another room. I have had to lose my deposit which I expected as I knocked the TV off the side with my bags and it cracked the screen, my bad and I apologise and I would of paid whatever I was asked as I am a person who has respect and morals. I await your reply
Ahmet
Quite
Anthony
Not alerted at check in to the parking rules resulting in a large parking fine . Most upset and will never go back to one of their hotels.
Beverley
The room was very small for 3 of us to stay the night. The double bed was fine but a single bed was put in the room for my son, but the room was so small we had to climb over the single bed to get to the bathroom. The room was very old fashioned, run down and very poor quality.
Luckily it was only for 1 night, but would never stay again.
Luckily it was only for 1 night, but would never stay again.
Remus
Y
Matti
Good location, but in some rooms the motorway noise can be a bit too noisy, plenty of shops and cafes in nearby retail park.
Steve
Staff and check in was fine but there was a very stale smell in the room despite open window.
The pillow was very uncomfortable due to plastic covers that caused pillowcase to keep sliding off leaving my face stuck to the plastic.
I needed to use the toilet in the early hours of the morning and discovered a soaking wet floor due to a cracked and poorly repaired toilet bowl (literally a huge crack with some kind of large, stained sticking plaster holding it together - a health and safety nightmare) which is probably what was causing the stale odour in the room on arrival.
In the morning I also noticed that all the external paintwork was shoddy and in a very poor state of repair and in need of renovation.
I have photographic evidence of the damaged toilet)
On the positive side, the staff were extremely apologetic about the leaking toilet and the cooked breakfast was generous and of good quality.
The pillow was very uncomfortable due to plastic covers that caused pillowcase to keep sliding off leaving my face stuck to the plastic.
I needed to use the toilet in the early hours of the morning and discovered a soaking wet floor due to a cracked and poorly repaired toilet bowl (literally a huge crack with some kind of large, stained sticking plaster holding it together - a health and safety nightmare) which is probably what was causing the stale odour in the room on arrival.
In the morning I also noticed that all the external paintwork was shoddy and in a very poor state of repair and in need of renovation.
I have photographic evidence of the damaged toilet)
On the positive side, the staff were extremely apologetic about the leaking toilet and the cooked breakfast was generous and of good quality.
Angela
Really convenient.
Paul
Other residents fighting outside of property in a drunken stupor. Drinking to early hours outside causing noise. Cheap accomodation, clientele to match
Adam
Rooms tired and in need of update. Be aware that if you get allocated room near restaurant the outdoor tables and chairs do not get taken in, so be prepared for noisy evening (particularly if you have to have window open).
Steve
Brilliant staff
Great staff and good location for my visit
George
Suited our needs.
Charlie
I was not happy with my stay at all, I left very early because the room was not satisfactory
Niels
Great service, friendly staff.
Adrian
AVOID - Homeless Hostel pretending to be a hotel.
AVOID - UNSAFE. This place is in urgent need of a re-fit. The staff confirmed the hotel is being used mainly for \"Homeless People\". I think the dangerous condition of the car park, stairs etc should be immediately addressed. The photo's on Hotel's.com are clearly many years old and do NOT represent the hotel correctly. I am unsure how Campanile dare charge this amount of money for such disgusting accommodation. TV works \"Sometimes\" Bathroom is ok but not finished. Mice evident in the room. Lots of strange people hanging around. No security.
More a homeless hostel (as confirmed by hotel reception) than hotel and clearly suffers from all the associated problems.
Campanile - Issue a refund - Its the right thing to do.
More a homeless hostel (as confirmed by hotel reception) than hotel and clearly suffers from all the associated problems.
Campanile - Issue a refund - Its the right thing to do.
Edwin
It was ok but very basic, restaurant facilities not great but the lady in the kitchen amazing made up for the lack of everything else.
Cyndi
Stress free weekend
We have been going to the Campanile off and on for nearly 27 years and have found that the staff are always professional, polite and very friendly. The hotel is basic, but the rooms are clean and comfortable. The grounds and the building needs updating, however, there is nothing to suggest that it’s run down. The company are keeping on top of decorating and updating.
The food was cooked for enjoyment and there was plenty for breakfast for the price
Just a reminder to anyone staying, if you haven’t got a do not disturb notice to put on your door, in the room, ask reception for one also I understand they also have a pet in the room one as well.
I would like to thank Carla, Hayley, Robyn and the rest of the staff we met as well as the manager for a stress free stay and look forward to next year
The food was cooked for enjoyment and there was plenty for breakfast for the price
Just a reminder to anyone staying, if you haven’t got a do not disturb notice to put on your door, in the room, ask reception for one also I understand they also have a pet in the room one as well.
I would like to thank Carla, Hayley, Robyn and the rest of the staff we met as well as the manager for a stress free stay and look forward to next year
Maggie
The rooms are clean and cosy. Good fresh fry up in the morning. Dog friendly, although we didnt take ours. Very friendly staff, very helpful. Great parking and just off the A127. Would definitely recommend.
mala r
The staff were really friendly both day when we arrived the lady was friendly and was really helpful.
The next day the lady who sorted out our breakfast was also really friendly smiling and happy to help even though it was a full house. Great breakfast too.thank you.
The beds where not comfortable at all and the rooms are really small.
The next day the lady who sorted out our breakfast was also really friendly smiling and happy to help even though it was a full house. Great breakfast too.thank you.
The beds where not comfortable at all and the rooms are really small.
Stephen
Good stay friendly staff
Was an ok stay but sadly there was no draught beer available
Verified traveler
Poor.
Not a nice place.
Neil
helpful and responsive
cheap clean tidy, good bed and pillows. clientele mixed but can compain too much. changed my room as arrived with foot fracture, moved us around so we could have a ground floor room close to car. thank you
Lisa
Quite and comfortable
Steve
Good location for my visit
As always the staff were friendly and professional.
terry
Basic but comfortable
It was clean and tidy although basic, it has a bed , shower and television don't expect luxury but if you want a good night's sleep it provides it
Michelle
Was still in bed when cleaner opened door
Richard
Awful. Avoid
Stunk of smoke and dirty. Absolutely awful hotel and won’t be back
David
Very very basic. Nothing nice about it all especially for the price
PRABAKAR
Not happy. The rooms were so small that hardly there was any place to walk. Very old and rundown rooms with bad carpets. Slightly cheaper but you could go to a better place to stay. Staff were friendly though. Breakfast okay. This hotel needs a complete revamp and refurbishment. I wouldn't stay here again.
Diane
Although a little dated and difficult to turn off the bathroom tap, was a pleasant enough stay.
Full english breakfast offered, help yourself to tea coffee cereal and pastries.
Full english breakfast offered, help yourself to tea coffee cereal and pastries.
Terry
Just what we were looking for room was clean shower was great very friendly staff stayed for two nights and will definitely be returning
Richard
Window
It had no fan in the room and didn’t want to leave the window open
Stephen
Staff are extremely friendly and helpful. Hotel is very dog friendly.
Salam
Very smelly, noisy, very hot
No air condition
No fan
I had to stay for 2 nights
On first one i had a cup of tea at night and then in the morning
For the second night they did not put any tea bags
I left the towel on the floor indicating it needs changing
They just hanged ot without changing it
The elctricity plug is miles from the bed to charge my phone
No air condition
No fan
I had to stay for 2 nights
On first one i had a cup of tea at night and then in the morning
For the second night they did not put any tea bags
I left the towel on the floor indicating it needs changing
They just hanged ot without changing it
The elctricity plug is miles from the bed to charge my phone
Salam
The room is noisy and smelly
Awfull
I had to look for another hotel though arrived just before midnight
Awfull
I had to look for another hotel though arrived just before midnight
Lesley
The premises reminded me of Bates motel. once i had this thought in my head i couldnt remove it. there seemed to be alot of smokers and smoking facilites around the area/outside the room there were little pots left for smokers. there were alot of single rough looking people residing in these rooms and in the restuarnt area. not sure if its used as a half way house. i felt slightly unsafe at night in my room as the rooms didnt feel very secure. the rooms were cleaned every day but the carpets were tired, the area smelt smokey, the balconys were very used and populated by the smokers. wouldnt stay there again and couldnt wait to leave
Reggie
Horrendous
Looked and felt like a brothel.
Plus strange people making noises
Plus strange people making noises
Awa
Good
Andy
Does what it says on tin
It is what it is.....stay in over 200 nights a year for business...its clean beds are good and ways hot water....all i need
Peter
Very close to A127 which is handy but it can also be noisy though not the Hotel's fault.Very close to large Retail Park (Pipps Hill) which is useful for food. Guests need to be reminded of the need not to slam doors at any time particularly at night, slightly annoying that parents allow their children to run around in the dining area. O therwise accomodation suitable for my needs.
C
A marvelous weekend
I have no problems with the Campanile Hotel, as we only use it for a go back to after being with family all day. The rooms are clean and basic, bed with clean linen, bathroom with clean towels, desk with TV, kettle and tea/coffee etc as much as you like from reception. Because of its age the outside areas needs a bit of TLC. The breakfast is well worth the money, full breakfast (9 items) cooked well, toast, cereal, fruit, yoghurt, fruit juice, tea and coffee. Good startup before a day out. Staff very professional and polite and jolly, all of them always greeted with a smile. The only setback was that they never used cash it had to be card at all times even when you had snacks from the cool cupboard in reception.
William
Straightforward room and board, fine for my needs. Nothing to criticise
Verified traveler
Not the best
Good- comfy bed, lots of hot water, good water power in the shower, efficient staff
Not so good- looked like a low budget American movie motel. Dated and a bit shabby. Bathroom heater was from the ark. Chipped table, discoloured mirror, water run marks on the bathroom wall and a carpet smell that took us back to the 1970s. Pillows and bed cover smelt like they had previously been used by a smoker
Close to the main road so good location but be aware this means road noise until late.
Overall if you are just looking for a cheap bed and hot shower it’s ok, but based on this one would not use the chain again
Not so good- looked like a low budget American movie motel. Dated and a bit shabby. Bathroom heater was from the ark. Chipped table, discoloured mirror, water run marks on the bathroom wall and a carpet smell that took us back to the 1970s. Pillows and bed cover smelt like they had previously been used by a smoker
Close to the main road so good location but be aware this means road noise until late.
Overall if you are just looking for a cheap bed and hot shower it’s ok, but based on this one would not use the chain again
Location & surroundings
Campanile Basildon
burches. Miles Gray Road., Basildon, United Kingdom
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Campanile Basildon
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