HB
Half Board
Usually includes breakfast and one additional meal.
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Ivy Hill Hotel, BW Signature Collection
Essex · United Kingdom
Writtle Road, MargarettingView location
8.6/10Excellent277 Reviews
Cleanliness8.4/10 8.4
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.0/10 8.0
Location10.0/10 10.0
Neighborhood7.8/10 7.8
Value8.0/10 8.0
Amenities7.6/10 7.6
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ivy Hill Hotel, BW Signature Collection
The Ivy Hill Hotel, Sure Hotel Collection by BW is situated on a nine acre site in the village of Margaretting near Chelmsford.
Originally a Victorian country house, our contemporary accommodation has been sympathetically extended to add even more room for relaxation, and now offers 31 modern bedrooms, a newly decorated Lounge, bright and flexible conference facilities and a picturesque setting for your wedding or party!
Whatever your excuse for visiting (as if you needed one!), we'll be more than happy to host you!
Nestled in the Essex countryside but just moments from the A12 between Chelmsford and Brentwood, we offer more convenience than most, especially if you're taking residence in our function rooms, which can cater for parties of any size between 2 and 200 guests. Everyone's invited, so be our guest!
Show less
Enjoy your stay.
Located in Ingatestone, Ivy Hill Hotel, BW Signature Collection is in a rural location, within a 5-minute drive of Margaretting Pond Park and Ingatestone Saddlery Centre. This hotel is 1.3 mi (2.1 km) from Hylands Golf Complex & Academy and 2.3 mi (3.7 km) from Galleywood Common.
Stay in one of 31 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
REST
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
The front desk is open daily from 7 AM - 11 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
-
Minimal age
18
-
Optional fees
- Fee for English breakfast: approximately GBP 16.50 for adults and GBP 16.50 for children
- Crib (infant bed) fee: GBP 25.0 per night
- Rollaway bed fee: GBP 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Czech
Slovak
English
French
Romanian
Hungarian
Spanish
Nearby attractions
Margaretting Pond Park
0.7 km / 0.5 mi
Ingatestone Saddlery Centre
1.4 km / 0.9 mi
Hylands Golf Complex & Academy
2.1 km / 1.3 mi
Hylands House and Park
3.2 km / 2 mi
Galleywood Common
4 km / 2.5 mi
Chelmsford Golf Course
5 km / 3.1 mi
Clock Tower Retail Park
5.4 km / 3.3 mi
Writtle School of Design
5.6 km / 3.4 mi
Writtle University College
5.6 km / 3.5 mi
Museum of Chelmsford
6.1 km / 3.8 mi
Writtle University College Cow Watering Campus
6.2 km / 3.8 mi
Savernake Park
6.4 km / 4 mi
Forest Drive Shops
6.5 km / 4 mi
Ingatestone Hall
6.5 km / 4 mi
Central Park
6.7 km / 4.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Number of floors (main building): 2
- hotel
- Wheelchair-accessible
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry serviceExtra charge
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Garden
- Terrace
- Clothes dryer
Show 7 more facilities & services
- BarExtra charge
- Restaurant
- Banquet hall
- Meeting room
- PhotocopierExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
TRIPLE QUEEN BED NON SMOKINGTRIPLE • QUEEN BED NON SMOKING • 1 Bedroom • 26 m²TPL.NM-QN
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Cable TV
- Trouser press
- Desk
- Safe
- Ironing set
- Internet access
- Radio
Show all 9 amenities
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TRIPLE QUEEN BED NON SMOKING
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TPL.NM-QN
Room amenities
- Wi-fi
- Cable TV
- Trouser press
- Desk
- Safe
- Ironing set
- Internet access
- Radio
- Hairdryer
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM NON SMOKINGFAMILY ROOM • NON SMOKING • 1 BedroomFAM.NM-10
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
FAMILY ROOM NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Sofa bed, Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.NM-10
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 26 m²DBL.KG-NM
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Internet access
- Ironing set
- Safe
- Wi-fi
- Desk
- Trouser press
Show all 9 amenities
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE KING BED NON SMOKING
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Room amenities
- Hairdryer
- Radio
- Internet access
- Ironing set
- Safe
- Wi-fi
- Desk
- Trouser press
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 26 m²DBL.QN
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Internet access
- Ironing set
- Radio
- Safe
- Desk
- Trouser press
- Cable TV
- Hairdryer
Show all 9 amenities
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE QUEEN SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 26 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Room amenities
- Internet access
- Ironing set
- Radio
- Safe
- Desk
- Trouser press
- Cable TV
- Hairdryer
- Wi-fi
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM QUEEN BED NON SMOKINGFAMILY ROOM • QUEEN BED NON SMOKINGFAM.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
FAMILY ROOM QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin EXECUTIVEDouble or Twin • EXECUTIVEDBT.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
Double or Twin EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBT.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKINGTWN.EJ-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TWIN EXECUTIVE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE QUEEN BEDFAMILY ROOM • DELUXE QUEEN BEDFAM.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
FAMILY ROOM DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 16 m²DBL.2B
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Radio
- Internet access
- Ironing set
- Safe
- Wi-fi
- Desk
- Trouser press
Show all 9 amenities
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE TWO BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Room amenities
- Hairdryer
- Radio
- Internet access
- Ironing set
- Safe
- Wi-fi
- Desk
- Trouser press
- Cable TV
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 34 m²SUI.KG-NM
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Trouser press
- Wi-fi
- Safe
- Ironing set
- Internet access
- Radio
- Hairdryer
- Cable TV
Show all 9 amenities
- Desk
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
SUITE KING BED NON SMOKING
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Room amenities
- Trouser press
- Wi-fi
- Safe
- Ironing set
- Internet access
- Radio
- Hairdryer
- Cable TV
- Desk
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDS • 1 Bedroom • 16 m²TPL.2B
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Cable TV
- Wi-fi
- Safe
- Ironing set
- Internet access
- Radio
- Hairdryer
- Desk
Show all 9 amenities
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
TRIPLE TWO BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Room amenities
- Cable TV
- Wi-fi
- Safe
- Ironing set
- Internet access
- Radio
- Hairdryer
- Desk
- Trouser press
Facilities with extra charge
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityIvy Hill Hotel, BW Signature Collection
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ivy Hill Hotel, BW Signature Collection
100
reviews shown
Dean
Very good breakfast options available with excellent staff service across all areas of the hotel.
Minor niggles only - no 2nd toilet roll in bathroom and had to hunt to find the 2nd set of towels for a 2 occupancy room.
Minor niggles only - no 2nd toilet roll in bathroom and had to hunt to find the 2nd set of towels for a 2 occupancy room.
Sandra
We stayed here while at the State Fayre festival and will definitely stay here again if there is another festival next year. Friendly staff, lovely gardens and comfortable rooms (although air conditioning would’ve been nice during the heatwave!)
Only suggestion would be: upgrade the toiletries in the rooms please. Two tiny watery bottles is not enough!
Only suggestion would be: upgrade the toiletries in the rooms please. Two tiny watery bottles is not enough!
Graham
We were in the area to attend a family party - so the hotel was just somewhere to stay overnight before and afterwards.
We wouldn’t return to this hotel.
We wouldn’t return to this hotel.
Tajmin
Restaurant was great with lovely food and drink options.
Staff were friendly and professional.
My room, however, was stiflingly hot with only a fan and no air-conditioning.
Staff were friendly and professional.
My room, however, was stiflingly hot with only a fan and no air-conditioning.
Kehinde
Nice charming hotel close to the motorway and town centre
Brendan
Nice hotel. Lady on reception was very good and helpful. Had a meal in the restaurant, the food was excellent as was the breakfast. Will stay again when I'm next working in the area.
Raymond
Super room, extremely friendly staff, spotless clean room and bedding, fantastic sleep, super breakfast, just a wonderful experience all round, thank you to all staff x
Michelle
Room was spotless. Very helpful staff
Martin
Stayed at the Ivy Hill Hotel for a couple of nights visiting family for Christmas. An excellent hotel for a quiet break but within easy reach of London. Staff were fantastic. We had an evening meal in the restaurant and breakfast - both very nice. We were given a room upgrade and it was more spacious than our previous visit - very comfortable. Would definitely book again.
Emily
Large, very clean room, with plenty of storage space too. The bed was really comfy and big too. Great shower in the bathroom, some more surface space would have been handy in there though. The pipe system is really loud between rooms, which I'd say was the only downside.
Neil
Polite staff, great atmosphere, tidy and quaint.
Room was clean and tidy with good facilities.
Room was clean and tidy with good facilities.
Tracey
Excellent stay
PAUL
Poor food choice and very expensive
PAUL
Room ok
short of staff in bar and restaurant
short of staff in bar and restaurant
John C
Very good stay
Wry good stay
David
very comfortable room
Lindsey
A great stay
Lovely stay / staff were amazing
James
Tired
David
So, this is a Best Western, and accordingly my expectations were tempered before I arrived.
On the plus side, the staff were outstanding throughout!
On the rather more sizeable minus side....
The \"suite\" as described on the booking page is nothing of the sort.
In fact I did question I was in the right room and was advised, \"yes sir, that is our suite\".
No, that is a standard room with a 4 poster bed!
Speaking of the bed.
Sorry but the idea is to have a firmish mattress and softish pillows - not the other way round!
That has to be the softest mattress I have ever slept on.
Food is what you would expect.
Not bad, but not memorable either.
Overall.
If you have the choice, pick somewhere else. I am sure there are better nearby.
If you don't have the choice, don't pick the \"suite\". You will not be happy with the premium charged for what is little more than a standard room.
On the plus side, the staff were outstanding throughout!
On the rather more sizeable minus side....
The \"suite\" as described on the booking page is nothing of the sort.
In fact I did question I was in the right room and was advised, \"yes sir, that is our suite\".
No, that is a standard room with a 4 poster bed!
Speaking of the bed.
Sorry but the idea is to have a firmish mattress and softish pillows - not the other way round!
That has to be the softest mattress I have ever slept on.
Food is what you would expect.
Not bad, but not memorable either.
Overall.
If you have the choice, pick somewhere else. I am sure there are better nearby.
If you don't have the choice, don't pick the \"suite\". You will not be happy with the premium charged for what is little more than a standard room.
Sue
Very helpful, friendly staff who made us very welcome
Fiona
Fantastic breakfast, pleasant stay, staff were accommodating. Missing air conditioning the room was very warm, even with a fan.
Pat
Reception staff very welcoming and friendly and restaurant staff were also very nice and helpful.
VISUVANATHAN
Nice location, friendly staff, clean rooms
Charalambia
Attended a wedding nearby and stayed at the Ivy Hill hotel. Very convenient and easy to get to. Room was very clean a little dated but had what we needed.
Breakfast was excellent with a good choice of hot and cold food
Thank you
Breakfast was excellent with a good choice of hot and cold food
Thank you
Sanjay
Great hotel
Sunil
Easy access and convenient
David
1 night business trip
Food Excellent.
Breakfast prompt service.
Wi fi sufficient
Ample Parking
Sizeable comfortable room
Convenient location
Breakfast prompt service.
Wi fi sufficient
Ample Parking
Sizeable comfortable room
Convenient location
Jenna
Amazing hotel, friendly staff and great service
My stay here was amazing. The staff are all friendly and extremely helpful, the room was clean and nothing was too much trouble. Well done to everyone working there, you are all great. If I'm back this way again I'll definitely stay here.
John
Would stay again
Friendly welcome on arrival
Room clean and comfortable
No soaps or shampoo in room and only one English breakfast tea bag to use
Breakfast was excellent with excellent service
Room clean and comfortable
No soaps or shampoo in room and only one English breakfast tea bag to use
Breakfast was excellent with excellent service
Joanna
Fabulous
Lovely hotel, friendly staff. Very clean. Decor a little tired in places
Chris
Lovely room & en-suite. At breakfast only offered smoked bacon not plain
Sharon
lovely
Seth
Very comfortable stay. Relaxed atmosphere but with professional, helpful staff. Lovely food. Nice and quiet in the off-season, which suited me very well. Beautiful surroundings. Would go back again.
Rachel
Lovely quiet room, staff very friendly on check in and kindly changed my room for one with a bath for me to relax! Would stay here again with out any hesitation.
Ken
Didn’t get to stay, as had a sudden bereavement and contacted the hotel to see if I could cancel or rearrange, but they declined stating their policy is no refunds. So lost £144.00
PATRICIA
Stayed here several times previously to attend an event held here. Hotel ok but overpriced for the standard. The room was not as good as previous stays - avoid Room 10, if the bathroom or wardrobe door is open when you enter the room you walk into these doors! Unbelievable that the hotel had run out of shower / bath gel for rooms as the order hadn't arrived! We were given more soap and shampoo to make up for this! The cooked breakfast was a bit too greasy (fried eggs were rubbery as been kept warm so long).
Julie
Great stay
Super convenient location with a very comfortable size room.
Mark
Lovely hotel
Lovely hotel.Only negative thing is the rooms don’t have air conditioning.Otherwise i can’t fault it,very clean,staff are lovely plenty of parking second time I have stayed there before and I definately would stay there again.
Maya
The shower does not work and when complaint about made to feel that I was lying to them
Cathy
Lovely hotel but far too much noise from other guests until about 2 or 3 in the morning
Jacqueline
Excellent service the Manager was super helpful. Coffee in the bar was dreadful but the breakfast was really good
Sally
Nice friendly staff, very quiet and beautiful surroundings
Tejal
Ok for 2 nights
Was was comfortable for a 2day stay, property itself is tired. Inadequate seating for number of guest at breakfast.
Deborah Louise
Quick check in, clean room, restaurant if needed
Gurpreet
Prefect for a night stay
A welcoming reception and a nicely decorated room at fair price.
Jill
An excellent stay. Clean and comfortable with good service.
The birthday celebration was perfect and the meal excellent.
The birthday celebration was perfect and the meal excellent.
David
one night business stay
Godd wi fi. Food in restaurant was excellent. Breakfast was also plentiful and great quality. Great location. Ample Free Parking. Decent room size and comfort.
Martyn
Great one night stay.
Comfy bed, good food and attentive staff.
David
Nice Comfortable Room
Arron
Great Hotel!!
Great stay comfortable and clean brill hotel
Deirdre
Visiting family so was convenient for that.staff were very pleasant and accomodating.
Dining room was pleasant.
Breakfast was adequate.
The beds and linen in our room were clean. The bathroom really needs an upgrade, as do the doors. The room was dusty.
With the above comments I feel the cost of the room overpriced.
Dining room was pleasant.
Breakfast was adequate.
The beds and linen in our room were clean. The bathroom really needs an upgrade, as do the doors. The room was dusty.
With the above comments I feel the cost of the room overpriced.
Tony
A Little Dated, but a Regular Stayer
The hotel is a little dated in terms of its decor, but it's comfortable, and the staff are truly helpful and a pleasure to interact with
PATRICIA
Nice hotel in Ingatestone
Lovely hotel and very attentive staff although room was very warm and stuffy even with a fan provided. Breakfast was lovely.
Annette
Excellent stay
Really enjoyed it! The room was big and the bed incredibly comfortable. All the staff we met were really pleasant and we ate in the bar in the end because the weather was so awful and it was really lovely.
Great stay - thank you everyone
Great stay - thank you everyone
philip
Business overnighter
Well run small Hotel with excellent Chef. No air con could be a summer issue but would highly recommend still
Morgan
I didn’t get the room that was in the description online that I had paid for, we had a lack of towels and pillows, in the room there was meant to also be a sofa bed which was not there. The bed was a lot smaller than the website stated. There was a door in the room that led to the room next door with only a bit of cardboard between the door and the next room. Made us feel very insecure. The food the next morning tasted extremely cheap with small portion sizes. When we arrived to check in the staff were coming across like we were an inconvenience, not welcoming and didn’t give off any nice feelings for our stay.
Doreen
Room was ok
Old shower that had seen better days - no tea/coffee making facilities
Staff friendly though was a decent location
Old shower that had seen better days - no tea/coffee making facilities
Staff friendly though was a decent location
Ruth
You must stay!
What a lovely place. Set in some lovely grounds. The staff were very friendly. Rooms very clean, bed super comfy. Thank you.
Karen
Room was spacious
Carol
Very clean and comfortable
Paul
Nice clean large room, good cooked to order breakfast, ample free parking. shame more hotels don't have aircon as the room was quite warm although there was a small portable fan supplied in the room.
Julissa
I love this hotel as it is
Very quiet and quaint.
Very quiet and quaint.
daniel
motor noise in room from loft area shower was old but work ok. limescale around cold tap and pink mould in toilet. generally tidy and clean room just needed attention to detail
Verified traveler
Comfy bed in a warm, spacious room. Friendly staff. Big fluffy towels. A lot of road noise and the grouting in the bathroom needs cleaning.
PATRICIA
Lovely hotel with events facilities
Lovely hotel. Stayed overnight as attending an evening event there - but quite impressed so will possibly book again when visiting thst area.
Paul
A nice clean and friendly hotel. The restaurant manager is a credit to Best Western. The breakfast was also very good.
Andrew
Good overall with friendly staff. Some attention needed in our room with a creaky floor and taps with low water flow.
Julie
Staff were friendly and helpful
Hannah
Not the best.
Not the worst and not the best. Receptionist was miserable on checking and was not friendly at all which is just what you want after a 3 hour drive. Room was old and in need of modernisation and new carpets and bathroom. Wasnt particularly clean either and ended up rewashing our cups etc but then its 3 star so cant expect too much but found it rather pricey given there were cheaper hotels around which looked nicer. I wouldnt stay here again
Colin
Shame rooms not up to standard.
Room 23 was nice but disappointed with condition of bathroom. Reception staff agree to move to us to another but on her inspection bathroom also in poor dirty condition so moved us to an executive room which was also disappointing due to loads of cobwebs on light and all around the coving which was mentioned to the staff. Bathroom again was disgusting, when lifted toilet seat two yellow stains when lifted seat hairs on bowl, the hand held shower head could not used don't think ever cleaned, paint peeling and mold on ceiling, extractor fan not cleaned in a while, mirror on bath panel splashes all along it and several other issues. Very disappointed, this was a treat for us both which was needed so didn't want to make a fuss but thought should share would not want anyone to experience. Reception staff understanding and helpful. Restaurant food and staff excellent. Breakfast and staff excellent.
ben
could do with a shelf to put shampoo/soaps/body wash in shower.
Rebecca
Paid for an executive suite with a queen bed, the bedroom was gorgeous.. the bathroom however was more than disappointing. The shower head was COVERED in limescale, there was no toliet brush and it just looked and felt grubby and unclean. The bedroom however was nice but no adjustable heating.
Good area, good for a nice short stay.
Good area, good for a nice short stay.
Paul
Nice room and staff,food good but no tea making in room and noise from extracter outside bedroom made it hard to get to sleep.
Kay
Great stay.
Our room was spacious and clean. The housekeeping staff were always around to see if you needed anything. Breakfast really good as was dinner in the restaurant. Can not fault.
Anna
Great Hotel 🏨
The 1st night was Great, doing Ironing ,and Getting Ready for a Wedding 💑 i was going to,
no Kettle apparently its in the Cupboards,
I've had a Severe Stroke, look Good, but my brain doesn't work so quickly,
The Shower was new, and it came out the Shower but also came out the Tap, i looked to make it come out of Shower, but nothing to press !!
The 2nd night, Abba night was on and it kept playing, so a bit late, and then couldn't sleep as , another people in Hotel had a Fight and it went on for a long time, so was tired, and was going to someone 100th Birthday party , so it was quite hard, as I travel alone ,
But not Hotel Fault, but have to sort out what I've Told you, The Staff are nice,
But didn't want them to do my room, but they still came in......so you will have to work that out, I'd like to get a reply, My email is
[email protected]
Thank you though Anna Wiltshire
no Kettle apparently its in the Cupboards,
I've had a Severe Stroke, look Good, but my brain doesn't work so quickly,
The Shower was new, and it came out the Shower but also came out the Tap, i looked to make it come out of Shower, but nothing to press !!
The 2nd night, Abba night was on and it kept playing, so a bit late, and then couldn't sleep as , another people in Hotel had a Fight and it went on for a long time, so was tired, and was going to someone 100th Birthday party , so it was quite hard, as I travel alone ,
But not Hotel Fault, but have to sort out what I've Told you, The Staff are nice,
But didn't want them to do my room, but they still came in......so you will have to work that out, I'd like to get a reply, My email is
[email protected]
Thank you though Anna Wiltshire
Ian
Well recommended
Good stay was there for a function and stayed over would highly recommended
Marie
Food in restaurant was great
Peter
Nice, standard Best Western Fayre
Nice, comfortable hotel, with good food and nice rooms.
Couple of minor gripes; the heating made the odd 'gurgle' in the bathroom during the night and the shower was on a shower pump - as soon as you turned it on the pump kicked into action. Not a problem for me but I'm sure my fellow guests would not have been too happy.
Also, check-in was a little strange; I had to scan a QR-code and check in online when I got to the hotel (to save paper, apparently, although my booking had been printed out and was sat in front of the receptionist). Not a problem but it would have been nice to be notified in advance - I received the standard \"You can check in online\" mail from Hotels.com, but tend to ignore these as have had bad experiences in the past
Couple of minor gripes; the heating made the odd 'gurgle' in the bathroom during the night and the shower was on a shower pump - as soon as you turned it on the pump kicked into action. Not a problem for me but I'm sure my fellow guests would not have been too happy.
Also, check-in was a little strange; I had to scan a QR-code and check in online when I got to the hotel (to save paper, apparently, although my booking had been printed out and was sat in front of the receptionist). Not a problem but it would have been nice to be notified in advance - I received the standard \"You can check in online\" mail from Hotels.com, but tend to ignore these as have had bad experiences in the past
john
Nice big room.
Maureen
Receptionist very helpful and provided great customer service. Unfortunately room 35 is near kitchen, fan noise all night meant broken sleep and once cooking started smell of cooking was evident in room,
Good hotel though
Good hotel though
kim
Lovely hotel and had a lovely room. Food was hot and tasty. Outside area very pretty with the lit up pods. Only downside, which didn’t really affect our stay that much, was the water pressure was very low and virtually non existent wifi
Neena
Clean but very basic, no lifts, no fridge or telephone in the rooms, no heating, bins not emptied during the day though beds made and toilets cleaned.
The room was freezing cold as it was a wet weekend in late September/early October- we were assured that the radiators were timed and would come on and given a tiny fan heater- the radiator never came on at all. Each time we needed to speak to the staff about this we had to go down to reception only to be fobbed off with a promise that it was going to come on until we gave up and managed with the fan heater which took ages, dried the room out and got too hot at 3am so we had to get up and switch it off - freezing by 6am again.
Good breakfast, great restaurant service and we had a good dinner at Bartellas, the in house restaurant. Tea making facilities in the room adequate but we had to ask for more teabags, they left us one biscuit pack(2 biscuits) to be shared between 2 on one of the days. Plenty of hot water so bath/ shower no problems, but the toiletries were a bit basic, no shower cap.
The room was freezing cold as it was a wet weekend in late September/early October- we were assured that the radiators were timed and would come on and given a tiny fan heater- the radiator never came on at all. Each time we needed to speak to the staff about this we had to go down to reception only to be fobbed off with a promise that it was going to come on until we gave up and managed with the fan heater which took ages, dried the room out and got too hot at 3am so we had to get up and switch it off - freezing by 6am again.
Good breakfast, great restaurant service and we had a good dinner at Bartellas, the in house restaurant. Tea making facilities in the room adequate but we had to ask for more teabags, they left us one biscuit pack(2 biscuits) to be shared between 2 on one of the days. Plenty of hot water so bath/ shower no problems, but the toiletries were a bit basic, no shower cap.
Verified traveler
Adequate for 1 night not recommended for longer
We stayed as a family of 4 after a wedding and all stayed in 1 room. It was adequate for 1 night and there was just enough space.
The shower was barely a dribble which meant I couldn't wash my thick hair but it was fine for the kids and my husband.
The WiFi signal was weak so not able to stream video on my tablet.
We didn't use room service or have breakfast.
The shower was barely a dribble which meant I couldn't wash my thick hair but it was fine for the kids and my husband.
The WiFi signal was weak so not able to stream video on my tablet.
We didn't use room service or have breakfast.
B
Cleanliness needs serious improvement
Cleanliness really let this hotel down. Especially during a pandemic. Asked to move rooms and the 2nd room was just as bad. Won't be returning.
Verified traveler
Room 11 needs cleaning…lots of cobwebs and dust
Shower head attached to bath does not work needs to be fixed. Bathroom needs a repaint mould forming
Breakfast was slow only one staff member dealing with everyone and she clearly needed help.
Lighting is not very good in room especially by the long mirror near the bed
Overall staff was very nice
Shower head attached to bath does not work needs to be fixed. Bathroom needs a repaint mould forming
Breakfast was slow only one staff member dealing with everyone and she clearly needed help.
Lighting is not very good in room especially by the long mirror near the bed
Overall staff was very nice
Chris
Business stay
The hotel reception was very helpful on arrival and when i rang for room service very helpful friendly and food was very well present and tasted great.
Appearance of room was disappointing with lots of cob webs in all corners of the room and wall needs repainting in bathroom.
Appearance of room was disappointing with lots of cob webs in all corners of the room and wall needs repainting in bathroom.
Anita
Our stay at the Best Ivy hotel
The hotel was so beautiful, cosy and clean- it had a very homely feel to it. The dining areas were gorgeous and the food delicious. Staff were very friendly. Would definitely stay there again
Fiona
Stay following my mothers wake
Stayed at hotel following my mothers funeral wake very attentive accomodating staff who made a very difficult day run very smoothly
Verified traveler
Delightful, seemingly happy and pleasant staff, the food from the restaurant was superb and the hotel itself with it's grounds and facilities generally very good especially for a Best Western.
SallyB
Lovely room, both evening meal and breakfast was great
Dean
OK but no better
Reception staff placed us into the wrong room on arrival.
Rooms look a little tired on decor though very clean.
Very good breakfast.
Pleasant enough stay but no more.
Rooms look a little tired on decor though very clean.
Very good breakfast.
Pleasant enough stay but no more.
Lynn
very welcoming
Very well organised and safety measures in place, staff very attentive and welcoming
nicola
easy parking, lovely room service, ok for a night stay
Verified traveler
dirty don’t bother
Given room 11 on ground floor on getting to the room door was open very strange. Anyway been in car for nearly 7 hours all I wanted to do was order room service then bed. Whilst hunting for the room service menu I opened top drawer to find open pack of 12 condoms and pack of scented candles!! Went back to reception and asked to be moved. Next room was upstairs that had a dirty pair of socks in wardrobe and black mould of bathroom ceiling. There was banging of doors all night so didn’t get much sleep reception said of it might be the fire doors. I would not stay here again.
Melissa
great hotel
What a little gem. Great hotel, great food, comfy rooms. Staff were also great. Absolutely recommend
Paul
Great food, poor room.
Food was lovely. Room not so much. Black mould on the ceiling in the bathroom. Lots of road noise from bedroom window, I thought at first that it was open slightly due to the amount of noise. Upon further investigation, noticed a significant crack around the edges. Light force on the window made this move. Awoken during the night by very noisy drainage pipes from another room.
Chris
Business trip
The room wasn't very clean, large cobweb from the lamp to the ceiling had obviously been there some time, the hot tap in the bathroom was very hard to turn on and only moved about a quarter of a turn, the shower screen seal only the bath was dirty/had black mould.
peter
Amazing focus on customer service at every level. Breakfast and dinner great value
Verified traveler
It was an amazing stay from start to finish. The whole staff was absolutely amazing and very helpful. Whenever we called to request something, the staff was very quick to respond and bring us what we needed. The dinner was delicious and quite reasonably priced. I liked the extra security they provided during the night as they would lock the doors during certain hours. It's a very adorable hotel and I would definitely stay here again!
Martin
Very good and staff very
Location & surroundings
Ivy Hill Hotel, BW Signature Collection
Writtle Road, Margaretting, Chelmsford, United Kingdom
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Ivy Hill Hotel, BW Signature Collection
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