Name: Inn on the Lake Hotel
Address: Watling StreetShorne, Gravesend, GB

4/10

Poor

29 Jul 2026

WENDY

Rooms ok, but bathroom & toilet disgusting, filthy floors, toilet stained. bath chipped, bath mat unusable, towels torn & need replacing. Lighting in whole of room very dim & poor. No air con. Unable to open windows due to traffic noise. Breakfast was good, variety average, plenty of parking.

6/10

Pleasant

26 Jul 2026

Emma

The staff here were very helpful and friendly but the rooms were very tired and in need of updating and some TLC. It was for an overnight stop while travelling and a convenient location off the motorway.

8/10

Excellent

26 Jul 2026

Cedric

The place is charming, the staff at the reception very nice and professional, the staff at breakfast and diner a little less professional though. Overall a good hotel on the road.

8/10

Excellent

26 Jul 2026

Deborah-Lynne

Rooms were clean and staff very friendly and helpful. The English breakfast was okay but bacon and hash brown were over cooked. The waffles were fantastic, so overall good.

6/10

Pleasant

22 Jul 2026

Noel

Very basic hotel, but staff were excellent

6/10

Pleasant

18 Jul 2026

Ed

Stayed for 1 night before heading to Channel Tunnel.

Good location, all the staff were great, hotel itself is a little bit tired, but the terrace overlooking the lake was a nice place to enjoy a beer.

The restaurant food was very average.

If you take a dog, the decent grassed area is only available to residents whose rooms face it. We were on the second floor, so had to walk the dog in a small area of the lake, and footpath outside near the main road.

The majority of the lake is for private fishing.

Friends_and_family Family

8/10

Excellent

12 Jul 2026

Imran

The room was clean but a little dated (bathroom was tiles were something my nan had but it was okay) the feature wall is nice but the wood chip in the rooms give it a basic look. The building in reception and lobby is great. The bed was very comfortable but the pillow a little too soft for my liking.

10/10

Exceptional

12 Jul 2026

Frank

The place is cool, spacious and on point.
Staff were very friendly and helpful. I can recommend it any day ….

Family_with_children

10/10

Exceptional

11 Jul 2026

Joanne

Stay here all the time close to brands hatch and other things to do in Kent. The staff are so nice and friendly. Easy to check in nothing is too much trouble. The rooms which open onto the lake are so nice. But have stayed in other rooms just a comfy.
Can’t personally fault it there

Partner

4/10

Poor

09 Jul 2026

Mark

There was no airconditioning, the hotel/rooms are very old dated. The breakfast was very bad bacon like leather etc. also next to the highway so a lot of noise when opening windows. pillows where bad.

Business

8/10

Excellent

08 Jul 2026

Gareth

Food really good quality in the bar.
Breakfast was ok nothing special.
Room was clean but a bit dated
Ok for just a stop over

Self

8/10

Excellent

08 Jul 2026

ROGER

Good

Partner

6/10

Pleasant

05 Jul 2026

Suzan

friendly and helpful staff.

Self

6/10

Pleasant

05 Jul 2026

Tracey

The reception, bar and general areas of the hotel were clean and tidy in appearance. The room was VERY dated and could definitely do with updating. The room had a very musty damp smell when we walked in. ALL of the surfaces in the room were sticky to the touch, I moved a bedside cabinet to reach a plug socket and it looked like it had not been cleaned in a while - dust and dirt on the floor. The duvet cover was torn. For the money we paid I would have expected better. I must say though that all of the staff were very polite and professional and the breakfast was ok.

Partner

6/10

Pleasant

05 Jul 2026

Nicola

Lakeside room had lovely view but room very dated with stale smell.

Family_with_children

10/10

Exceptional

01 Jul 2026

keith

overall very good

Pet

8/10

Excellent

30 Jun 2026

Dion

Unfortunately at 9.05am the window cleaners ladder was put up so he could do our bedroom windows we just closed the curtains

Partner

2/10

Poor

30 Jun 2026

Jane

Worst hotel I have stayed in

Partner

2/10

Poor

29 Jun 2026

Jane

Stay clear !!!!

Partner

8/10

Excellent

22 Jun 2026

David

The hotel is set in beautiful surroundings. I was lucky to receive a room which overlooked the lake. Although there was no balcony, I was able to open the window & hear the noise of the ducks and water rippling.
Good selection of food in the bar & variety of seating with couple of tvs to watch the football.
Rooms were a bit dated but the beds were comfortable & there was tea & coffee making facilities. The main reason I stated “dated” was the large wash basin looked like it was from the 70s & shower over the bath (one of my major bug bears. How many people want a bath in a hotel when they are travelling or only staying a night or two).
Overall, value for money & taking into account the setting, I would certainly stay again.

Self

10/10

Exceptional

20 Jun 2026

Julie

First stay- lovely room with good view of the lakes- good value meal - actually had massage for my dodgy knee! Would definitely stay again

Partner

8/10

Excellent

15 Jun 2026

Maxine

I spent the late afternoon sitting round the lake, it was very relaxing and pretty view.
My evening meal was nice as was my breakfast.
Great for a stop over.

Friends

8/10

Excellent

14 Jun 2026

timothy

For a 3 Star hotel the stay was not to bad the staff were good and polite The cooked breakfast was good The only draw back was after the last night stay my partner removed the bedding as she all ways has done when we live our hotel my partner noticed that the mattress cover was badly/heavy stained with body fluids coffee or tea ect ect we reported it to the reception asked for the manager but she was unavailable ,filled in a how did we do card and made a reference to the problem about the mattress cover and a very loose toilet seat and took photos of them both for our reference, until we can talk to the manager, we did ask the receptionist to come to our room and see what we found but she said that she could not leave the reception this is dated 14/6/2026 at around 10 am.we will be contacting the hotel to speak to the manager on the 15/6/2026. We will send any photos we took when asked for.

Partner

8/10

Excellent

12 Jun 2026

ANDY

Good breakfast. Good value..

8/10

Excellent

09 Jun 2026

Tara

Really like this hotel although it could do with a major refurb. The main thing I wish they would sort out is the stamp size tv’s. Love how dog friendly it is

6/10

Pleasant

08 Jun 2026

Bryan

Didn’t get to have breakfast as were away before service commenced and nothing was offered on early request. Staff were friendly enough but with a jobs a job attitude. If you can remember Crossroads then give it a go

10/10

Exceptional

05 Jun 2026

Jimmy

Great stay. Friendly staff

Self

10/10

Exceptional

04 Jun 2026

Mifftahul

Clean and peaceful

Self

8/10

Excellent

03 Jun 2026

Helen

The room was fairly clean, nothing special and dated,the carpet could do with a shampoo, bathroom old and tiered. The staff were friendly, the breakfast was very good and value for money, lots of dogs as dog friendly. Outside back garden was nice with the lovely lake ,plenty of outside seating.the A2 is right beside the hotel, noisy, but the double glazing is good and couldn't hear it when the window was closed.

Friends_and_family Family

8/10

Excellent

03 Jun 2026

ANDY

Breakfast in the price!! Starts the day off well. New furniture in the dinjng area too.

Self

8/10

Excellent

31 May 2026

Steve

Room nice overlooking the lake area………..hotel now looking a bit old and tired……nice to sit outside around the decking overlooking the lake with a nice meal…….the problem with that was two local rats looking for scraps…..but what can you do it’s a countryside hotel ……still a nice place to stay and only 20 mins from brands hatch

Friends

4/10

Poor

31 May 2026

Christine

The whole property needs taken care of and updated. The room was very basic with a standard double bed in a large room. The linen was old and worn. The TV was very small and hang off the wall like a misplaced picture. The pine furniture was old and had a sticky film on top. The bath th was too high to step into and wasn’t the the correct shape to stand in while showering. As stated everywhere needed help and upgrading.

Partner

10/10

Exceptional

30 May 2026

Steve

Great stay, lovely area and lake

Business

8/10

Excellent

27 May 2026

Jonathan

The hotel is very clean and the staff polite and helpful. Generously sized rooms with good sized bathrooms. Depending on your way of looking at the hotel it is either outdated ot retro. Breakfast and the food from the restaurant was good quality.

Pet

2/10

Poor

27 May 2026

Sarbjit

Breakfast were cold, the main meals were terrible. Ordered steak and paid £26. It turned to be frying steak, the fish was terrible and tasteless. Tartar sauce was made with chickpea lemon juice.

Partner

8/10

Excellent

27 May 2026

Karen

Our second stay ,good breakfast, nice staff.lovely setting by the lake.

Partner

8/10

Excellent

21 May 2026

Gerry

Decent hotel but very dated, needs a refurb.

Self

6/10

Pleasant

19 May 2026

Robert

I'll start off with the positives.

- Stunning view of the lake
- Welcoming staff.
- Clean

Negatives
- Dated rooms. The bathroom sink was cracked and held together with some form of yellow/brown epoxy. Kind of puts you off initially.
- Shower had poor pressure and the shower head bracket did not support it properly.
- The lighting in the bathroom is on the dim side.
- Breakfast took a while to get served, we even had to ask for an ETA. Once it was served it was underwhelming.
- Pillows are not comfortable.

Overall it served its' purpose for our stay

Family_with_children

8/10

Excellent

08 May 2026

Kellie

The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free.

Self

4/10

Poor

07 May 2026

Stuart

Rooms whilst clean, not updated since the 90’s.

Business

6/10

Pleasant

26 Apr 2026

Kirsty

Great position, sunny afternoon siting lakeside was wonderful. The hotel was a little tired but clean. Breakfast was horrendous, went down at 9:30 ( breakfast finished at 10:30) and didn’t actually receive by cooked breakfast until 10:45, 1.5 hours for a very basic breakfast is just not acceptable. I would image the kitchen being under resourced, plenty of serving staff, just nothing coming out.

Friends_and_family Friends

8/10

Excellent

19 Apr 2026

Andrew

Clean room and breakfast was excellent

8/10

Excellent

18 Apr 2026

Carl

Good place to stay very nice view as we had a lakeside room.disapointed with the restaurant menu pizzas and fried food or microwave food nothing suitable for diabetics. Overall though good value for money good size rooms down fall they allow dogs so there were dog hairs in the room

Partner

10/10

Exceptional

16 Apr 2026

Eric

C'était très bon, sauf le jus d'orange, c'était plutôt de l'eau que de l'orange !!
L'extérieur était très agréable pour y prendre une boisson et un gâteau.

Friends_and_family Family

8/10

Excellent

15 Apr 2026

Joanna

The hotel is conveniently located right by the A2, there’s plenty of parking, quick and seamless check-in and great lake views. The staff is friendly, helpful and facilitated a complimentary late checkout.
The room itself is a bit dated but clean and soundproof. Decent stay overall!

Partner

8/10

Excellent

15 Apr 2026

owen

Yes quite good and refreshing

Self

6/10

Pleasant

08 Apr 2026

Stuart

Lake view is nice and Rooms are a good size , but very dated. Wafer thin pillows and very poor shower pressure. Would be fine if paying £40-50 per night but at £90 was overpriced.

Partner

10/10

Exceptional

30 Mar 2026

Terence

perfect place for us to stay whilst working locally, great breakfast and accommodating when we had to leave early with rolls made instead

Business

10/10

Exceptional

27 Mar 2026

pauline

Excellent staff in reception, bar and restaurant. Very friendly and welcoming. Bedroom and bathroom adequate, very clean but a bit dated. Breakfast was very good. Lots of choice and well cooked.

Partner

10/10

Exceptional

26 Mar 2026

Mark

Very friendly staff. Hotel is a bit tired but the room was fine and the restaurant had a great selection of vegan choices. Staff couldn't have been more helpful.

Self

10/10

Exceptional

23 Mar 2026

Francis

Just stayed overnight, but was ideal for what we wanted.

Partner

10/10

Exceptional

16 Mar 2026

Joanne

Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day.

Partner

10/10

Exceptional

09 Mar 2026

Elizabeth

Excellent dog friendly hotel. The hotel is next to a busy road so highly recommend booking a lakeside room which are much quieter, large and have a good view. Whilst the hotel is quite tired, for the price we paid and service we received, it represents good value. Meals in the bar well priced too.

Partner

10/10

Exceptional

06 Mar 2026

Paramvir

I stayed at Inn on the Lake and had a really good experience. The hotel is in a beautiful location next to the lake, which makes it very peaceful and relaxing. The rooms were clean and comfortable, and the staff were friendly and helpful throughout the stay. I really enjoyed the calm atmosphere and would definitely recommend it to other travellers looking for a quiet place to stay.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Andy

Business friendly, large rooms with a good desk for laptop use.

10/10

Exceptional

01 Mar 2026

Jay

Staff very helpful, rooms nice and clean ,

10/10

Exceptional

26 Feb 2026

malcolm

Excellent for value

8/10

Excellent

16 Feb 2026

Tina

Lakeside room was lovely looking out to the lake and cute little ducks quacking in the morning! We had afternoon tea and the host was very attentive.

Friends_and_family Family

8/10

Excellent

15 Feb 2026

Emily

Room was clean and a nice size. Amazing how quiet it is bearing in mind its so close to the main road.
Staff were friendly,.

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

David

Great stay, friendly staff, comfy beds!

Business

6/10

Pleasant

11 Feb 2026

adam

Room was tidy , complained about toilet that was running water all night to receptionist in the morning and said ill let them know, so not a good nights sledp

Self

8/10

Excellent

09 Feb 2026

Julia

We have stayed here before, we enjoyed the breakfast

Leisure Family

2/10

Poor

09 Feb 2026

Victoria

Rooms are very dated, front of reception is understaffed. Great breakfast options and great kitchen staff. Rooms are NOT soundproof you can hear over guests when there are arguments or loud conversation. Parking is average, location is middle of nowhere. I imagine it is very lovely in the summer.

Partner

8/10

Excellent

04 Feb 2026

Jimmy

Relaxed clean hotel nice breakfadt

Business

10/10

Exceptional

01 Feb 2026

Susan

The staff were all lovely and very helpful.
The room was very clean and comfortable and a very good size.
We will definitely be staying again, and such a lovey veiw over the lakes.

Leisure Partner

2/10

Poor

01 Feb 2026

Kayleigh-jo

The bath was dirty I had to clean it before use, the bed was so unbelievably uncomfortable also it was on wheels which is weird breakfast was the sadest breakfast I’ve ever had one of each item and it wasn’t nice at all, my napkin was also dirty our room was also so hot with must the ceiling fan to cool it down which didn’t really work the only saving grace was the staff were nice. We will not be coming back

Partner

2/10

Poor

30 Jan 2026

Mark

There is no soundproofing at all. I could deal with the sounds from the pipes when someone ran a tap
In another room, however to have 4 or 5 people being rowdy in the adjoining room to 2.30am was unacceptable and I did not sleep.

Self

2/10

Poor

29 Jan 2026

Laura

Firstly I will say the lady in reception was very lovely and checked me in early as my flight landed ahead of schedule.

Unfortunately my stay was not Pleasant the room aside from being very old and run down had thick black mold around the window and the room smelt heavily of mold.

The bathroom mixer tap only ran hot and burn your skin hot so I ran a bath and left it for an hour to cool so I could take a dip.

While in the bath I noticed the thick dust accumulation and urine all over the toilet, tiles were falling from the wall and cracked and it really was pretty grimey in there.

I had only booked for 2 nights and needed to be close to the hospital but after 1 night I had to leave the hotel was extremely noisy I was woken at 1.20 am and the noise carried on until the early hours I finally got back to sleep around 5am.

While the hotel is in a good location and cheap unfortunately it could really do with being more cared for, cleaning of all the mold and re sealing and painting wouldn’t go a miss, the curtains and nets were very smelly I’m guessing from the mold. I think that if they gave the rooms a thorough spring clean, some new shams and a lick of paint it could be nice but I don’t understand how they have an 8.0 rating because it truly was pretty awful there.

Leisure Self

6/10

Pleasant

24 Jan 2026

Diane

The rooms and public areas are very tired. The staff are courteous.

10/10

Exceptional

18 Jan 2026

Keira

We had a lovely stay at the inn on the lake hotel, the room was clean and spacious. The staff were friendly and welcoming. The breakfast was good. The view in our room and the lake area is beautiful. Very good for the price.

8/10

Excellent

11 Jan 2026

Stuart

The room was clean and tody, the staff are friendly. A few items on the bar menu were unavailable. Overall, I would stay again gladly.

Leisure Self

10/10

Exceptional

09 Jan 2026

Stephen

Everything was great highly recomend great value for money

Business

8/10

Excellent

29 Dec 2025

Mathieu

Location and staff

Friends_and_family Family

8/10

Excellent

26 Dec 2025

Andrea

Clean room excellent staff

Partner

10/10

Exceptional

25 Dec 2025

Ibrahim

Great place to stay by the lake. Serene atmosphere. Delicious English breakfast to match.

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Paul

Rooms were quite dated, a new refit of bathroom is required as a number of chips on enamel in room 134

Mild dew on curtains

Leisure Family

8/10

Excellent

20 Dec 2025

Karen

Bedroom clean although definitely needs redecoration as does the bathroom as it looks very tired.
We had the Christmas dinner which was just warm,the breakfast was ok but no other milk for allergies so couldn’t have cereals.

Partner

10/10

Exceptional

18 Dec 2025

Beau

The room was clean and well equipped, the mattress was comfortable, temperature was perfect all night during sleep.

4/10

Poor

18 Dec 2025

Ethan

The shower head had rust and limescale, the bath had chipped enamel and the grout had mould. The staff were fine but I didn’t feel comfortable with the bathroom and washing myself with a shower head that dirty

Partner

10/10

Exceptional

17 Dec 2025

Wayne

Clean rooms, staff was excellent

Leisure Partner

6/10

Pleasant

14 Dec 2025

Darren

Large rooms but very dated especially bath room toilet areas and old type odour. Can’t enjoy lake views during winter as no outside lighting,so when book in after 3pm can’t see anything.

Leisure Partner

8/10

Excellent

13 Dec 2025

Abheesh

Good stay, large room.

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Tiffany

Room was a little cold but the experience was great, lovely staff,

10/10

Exceptional

08 Dec 2025

Arthur B

Had a great stay, 80/90s night.

Room clean, quiet. Easy check in

Partner

10/10

Exceptional

06 Dec 2025

Rosemary

Really dog friendly. Great staff. Spacious rooms. Requested a quiet room as there was an event on the night we were staying and the staff allocated a room right away from the main area - really pleased that they helped us with that request.

Partner

8/10

Excellent

06 Dec 2025

Ngozi

Clean room, quiet and tranquil by the lake, fresh air, good room service

Leisure Friends

10/10

Exceptional

05 Dec 2025

ALAN

Nice staff, lovely place.

Business

10/10

Exceptional

03 Dec 2025

Sue

Lovely hotel. Professional and friendly staff.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Joanne

Love this hotel stay here often.
There was an event on at the same time as our stay and the disruption was minimal. Just if you stay during a big event my advice is go to breakfast early

Partner

10/10

Exceptional

27 Nov 2025

Helen

Came into Gravesend from London for a friend's funeral. Checked in early without any charge...room was spacious and warm, loved my room as it had the LAKE view, very relaxing. Food (breakfast and lunch) was nicely cooked, fresh and hot. Adequate lighting in room and bathroom. Water temperature was perfect. Beautiful and efficient staff. Thank you 😊 💓. I will be visiting again

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

Pamela

Clean room

Friends_and_family Friends

8/10

Excellent

23 Nov 2025

Claire

Very nice rooms. My room was quiet and had a Nice outlook over the lake.
Easy parking.

8/10

Excellent

20 Nov 2025

ANDY

Staff as attentive as normal they are great.

6/10

Pleasant

19 Nov 2025

Alison

Room tired and cold. Had to get the radiator to work as it wasn’t working. Decor around hotel also tired. Staff all very good and hotel very clean. No drinking water in the room and no fridge. Coffee at breakfast nasty but tea ok. Not the kind of hotel I would recommend for a leisure trip more suitable for workers

Partner

10/10

Exceptional

17 Nov 2025

Saba

Everything was wonderful.
Would be great to have a big tv

Business_and_leisure

2/10

Poor

15 Nov 2025

Paul

Old fashioned hotel needs a lot of work and updates bathroom terrible shower heat uncontrollably

Business

4/10

Poor

06 Nov 2025

Luci

Room was extremely dated. Carpet had questionable stains. Barely had a lake view being put on an end room with a tree right outside. food wasn’t great. But bed was comfortable room was quiet and warm.

Partner

10/10

Exceptional

05 Nov 2025

Sophie

Staff went above and beyond. Really enjoyed our stay and will be back at Christmas

10/10

Exceptional

05 Nov 2025

Hritik

Stay was Good awesome great ambience view was beautiful from our room.✨😍

10/10