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King Charles Hotel

Maidstone · United Kingdom

Brompton RoadView location

8.4/10Excellent1,000 Reviews
Cleanliness8.4/108.4
Service9.0/109.0
Comfort8.0/108.0
Condition7.6/107.6
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About King Charles Hotel

The King Charles Hotel is located in the heart of Medway, just a 10-minute walk from Gillingham town centre and Rail Station. Free parking is also provided. 97 rooms at the King Charles have en suite bathrooms and 4 rooms are sharing one bathroom.

All rooms have satellite TV, and hairdryers. Free wi-fi is available in all rooms and public areas. The King Charles's restaurant serves traditional bar meals with a large and varied menu.

Dockside Outlet Centre offers shopping in a converted 19th-century building just a 5-minute drive away, Central London is an hour away by car, and Rochester Castle and Cathedral are both 10 minutes’ drive from the King Charles Hotel and South-end is 46 miles away.

Pets are welcome, and there is a small charge of £10 per pet to cover the extra cleaning costs. A credit card pre authorisation will be required to cover any damages made by your pet.

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With a stay at King Charles Hotel in Gillingham, you'll be within a 15-minute walk of Medway Park Sports Centre and Historic Dockyard Chatham. This hotel is 14.1 mi (22.7 km) from Bluewater Shopping Centre and 15.2 mi (24.4 km) from Leeds Castle.

Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Important information

  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet deposit: GBP 50.00 per stay
    • Pet fee: GBP 10.00 per pet, per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

    French

    Hebrew

    Spanish

Nearby attractions

Medway Park Sports Centre 0.8 km / 0.5 mi
Historic Dockyard Chatham 1 km / 0.6 mi
Gillingham Spiritualist Church 1.2 km / 0.8 mi
Great Lines Heritage Park 1.4 km / 0.9 mi
Central Theatre 1.8 km / 1.1 mi
Priestfield Stadium 2 km / 1.2 mi
Britannia Theatre 2 km / 1.2 mi
Medway Little Theatre 2.7 km / 1.7 mi
Restoration House 3.3 km / 2 mi
Six Poor Travellers House 3.3 km / 2.1 mi
Rochester Cathedral 3.5 km / 2.2 mi
Dickens' Swiss Chalet 3.7 km / 2.3 mi
Rochester Castle 3.7 km / 2.3 mi
Capstone Farm Country Park 4.2 km / 2.6 mi
Gillingham Business Park 4.4 km / 2.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 101
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room THREE BEDSRoom • THREE BEDSROO.3B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    King Charles Hotel

    Room THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH SHARED BATHROOMDOUBLE • WITH SHARED BATHROOMDBL.FH

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    DOUBLE WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    King Charles Hotel

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about King Charles Hotel

8.4
Excellent
1,000 Reviews
Cleanliness
8.4 /10
Service
9.0 /10
Comfort
8.0 /10
Condition
7.6 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Nicola
We have stayed here several times in the past and continue to return. The hotel is a little dated and would benefit from a refurbishment but it is very clean, the staff are friendly and the price includes breakfast. Excellent value for money. We will continue to use this hotel when visiting this area.
10/10
Exceptional
23 Jul 2026
Haley
Very clean and tidy. Comfortable beds and pillows.
6/10
Pleasant
15 Jul 2026
Mike and Barbara
Very good value for money -- but that doesn't make up for a number of shortcomings. The room was very hot indeed, and the fan supplied didn't help much. The breakfast was good in a few ways (e.g., excellent fresh waffles!) but several ordinary items ran out completely and the service there was inexplicably slow and inattentive at times,

The receptionists were excellent, and the room was very spacious, to be fair. The hotel is quite 'tired' in many ways, though (although some refurbishment is happening, it seems) and overall, 3*/5 is the best I can rate it.
Partner
10/10
Exceptional
15 Jul 2026
Mark
easily the best place I've stayed this year. The staff were incredibly friendly and welcoming, the room was spotless, comfortable, and well equipped, and everything exceeded my expectations. The food was excellent, the atmosphere was great, and the whole hotel felt well run and inviting. Fantastic value for money in a great location. I'll definitely be staying here again and wouldn't hesitate to recommend it to anyone visiting the area.
Self
10/10
Exceptional
14 Jul 2026
Lee
I was very impressed with how clean and tidy it was. And it had all the bare essentials you need, especially a fan in this heat. I was very satisfied and will use them again 🙂
Self
10/10
Exceptional
13 Jul 2026
Paul
Excellent value with breakfast & car parking included in the room rate. Large ample sized car park. Room of a good size, well laid out with a very comfortable bed. Property in a good useful location, very close to Gillingham town centre and 10mins to Chatham. Regular bus services leave from right outside the hotel to Chatham and Gillingham town centre.
Self
10/10
Exceptional
12 Jul 2026
CHANDRA
We spent a night in the hotel. Really enjoyed our stay eventhough it was a short one. I will deffinetly stay again if I have got another oppertunity. Breakfast was fantastic, though the restaurant was bit warm at the time.
Partner
8/10
Excellent
11 Jul 2026
Uniece
The weather was too hot . The fan was a standing one struggling to stand. The rotating button was not working
Partner
8/10
Excellent
01 Jul 2026
Anthony
Room was clean. A fan in the room came in handy as weather really hot
Staff very helpful and polite from arrival to departure
Breakfast really good plenty of choice
Partner
10/10
Exceptional
17 Jun 2026
Andrew
Would stay again if in the area
Business
6/10
Pleasant
06 Jun 2026
Hannah
Helpful staff. The hotel quite old fashioned on the inside. Quite noisy at times.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Luca
Great staff, helpful, clean rooms and very good breakfast
Self
10/10
Exceptional
30 May 2026
Luca
Very good, great staff, good breakfast and always clean rooms
Self
10/10
Exceptional
30 May 2026
David
All good , good value for money
10/10
Exceptional
25 May 2026
Lisa
Everything about our stay was perfect. Staff eavh and everyone was happy and great in every way possible. Rooms was spacious clean and well provided with. Breakfast was complimentary and perfectly cooked and served. The bar wasn’t badly priced either! Would 100% recommend and would stay again!
Friends_and_family Friends
10/10
Exceptional
20 May 2026
Roy
Didn't attend breakfast
Friends_and_family Friends
8/10
Excellent
18 May 2026
Andrew
Good overall, staff very friendly and helpful. Rooms and bathrooms could do with a refresh. Breakfast was ok. Would stay again. Excellent value for money.
Partner
8/10
Excellent
18 May 2026
Catherine
A comfortable room and very helpful staff, with a good breakfast served. I would recommend packing earplugs though, especially if your room overlooks the courtyard.
Self
8/10
Excellent
16 May 2026
Alan
Room was clean and whilst the bed was very firm I slept well. Breakfast was a delight and the staff very helpful.
Self
10/10
Exceptional
13 May 2026
Taiwo
The receptionist lady was very helpful and her professionalism was good.
The room was clean and modern
Friends
6/10
Pleasant
10 May 2026
Abi
They are a little bit behind
Family_with_children
10/10
Exceptional
10 May 2026
Gerard
The hotel was comfortable and clean, the staff were friendly, helpful, and professional. The bar was clean & welcoming with live sport on tv. I did not have the breakfast as I left early in the morning, but was offered a takeaway insteads.
10/10
Exceptional
06 May 2026
Luca
Great breakfast, very friendly staff
10/10
Exceptional
03 May 2026
Maria
This property does not look much from the outside. However, one can’t judge a book by its cover. This property has been newly renovated. The staff are all exceptional and very helpful. The good is good. The amenities are great. A fabulous breakfast included in the price. Buffet continental and a-la-carte hot meals all included. Overly garden area. Very nice bar and lounge uk relax and a great location. Highly recommend.
Partner
10/10
Exceptional
03 May 2026
Fiona
Clean room, a bit run down but it was clean and good price! Even though it was a little rough around the edges the feel of the hotel was very homely and welcoming. We would stay here again! Nice breakfast too.
Family_with_children
6/10
Pleasant
01 May 2026
Malcolm
Needs work on it
Self
10/10
Exceptional
30 Apr 2026
Gillian
Great stay at the King Charles Hotel (Gillingham). Very helpful and friendly staff and clean & comfortable room. The dining room area was very welcoming and the food was excellent. I would definitely recommend this hotel. Very good value for money. Thank you.
Self
6/10
Pleasant
20 Apr 2026
Mandy
The staff were very good and evening meal and breakfast very nice. Very disappointed with the fact the key card holder said the bar opened TV12 noon on Saturday but when we asked staff they said it was not open until 3pm. We had arranged to meet friends in the bar at 12 noon so we all had to go into town before the football match which was the purpose of our stay. Maybe someone can amend the information.
Friends_and_family Friends
8/10
Excellent
13 Apr 2026
Michael
Always helpful staff, but watch out for the parking company who take forever to cancel their over active parking fines! Especially when booked into the hotel and provided evidence. It took them nearly a month to cancel their fine and because of this my car hire company charged me £50 admin fee for the parking fine!
10/10
Exceptional
10 Apr 2026
Graham
Ideal location and room configuration for our needs. Friendly staff and a quiet, relaxed setting.
Partner
10/10
Exceptional
01 Apr 2026
Linda
Very good value for money
Partner
10/10
Exceptional
31 Mar 2026
Hana
Spotless room and bathroom, good food, friendly and helpful staff. Free parking. Will stay there again in the near future.
Partner
8/10
Excellent
31 Mar 2026
Laurie
Ample parking, hot breakfast
Business
10/10
Exceptional
29 Mar 2026
Ryan
Me and my partner stayed in the suite for the night and were very pleased. The only thing we were asking was, if there was any cold beverages in the room for example if there would be some cold drinks such as cold water provided or cold refreshing fizzy drinks. Other than that we were very pleased with the condition and how cozy the stay was
Partner
4/10
Poor
29 Mar 2026
Nicholas
Breakfast is Cooke to order however if you have a dog they are not allowed in the restaurant and you are sent to a windowless room near the bar.
Food on Friday night well it’s from a freezer burgers were like rubber and the oven chips yes oven chips were tasteless, The fish was horrendous frozen fish the fish inside the batter was a grey mush. No excuses if you have a chef or tell guests it’s from the freezer and tasteless.
This is budget hotel the emphasis is on budget. Like going back into the 70s. Rooms small, smells of weed in corridors lots of people in flip flops collecting food from umber deliveries and similar.
The plus side next to the RE museum, the park and finally the staff they were so friendly and tried to help. But that does not make up for the worn out rooms and public areas. Look likes it waiting to be demolished and houses built on the site. Anyone would think the owners could be property developers awaiting the green light. Not returning.
Friends_and_family Family
10/10
Exceptional
09 Mar 2026
Jessica
Nice food at the hotel. Relaxing room.
10/10
Exceptional
07 Mar 2026
Stephen
Breakfast and property/room is just good enough to what you paid for (£49-1 night for a double room 2A). Also included parking.
Partner
8/10
Excellent
05 Mar 2026
Deborah
We stayed here for two nights while visiting my mum in hospital. The location was good. From the outside, the hotel looks run down, and the car park to. Once inside its a lot better, clean, looked after and very friendly and helpful staff. The bedroom we had was a good size, a comfy bed though the pillows were a bit firm for me. The ensuite was big with a very good shower. The rooms are dated and could do with updating. The breakfast was lovely with good choices on the menu and it was free. Free parking as well which is a bonus. I would stay again if the need arises.
Partner
10/10
Exceptional
01 Mar 2026
Alyssa
clean room
Partner
10/10
Exceptional
28 Feb 2026
David
Clean, spacious, quiet and freindly staff.
Self
8/10
Excellent
27 Feb 2026
Marita
Friendly staff
Partner
10/10
Exceptional
27 Feb 2026
Peter
Yes..clean room... helpful barman who carried my drinks to my room.
I couldn't use the shower though as i wasn't in an accessible room
Breakfast was superb.
10/10
Exceptional
26 Feb 2026
Joey
All good. Good value
Business
10/10
Exceptional
25 Feb 2026
Anthony
Welcoming and friendly staff. Clean and quiet room.
Self
10/10
Exceptional
22 Feb 2026
Neil
Staff on arrival was helpful and pleasant, room was nice size and clean, perfect for my 1 night stay
Self
10/10
Exceptional
21 Feb 2026
Wendy
The room was a good size . beds were clean only problem was chewing gum stain on carpet room 104 can be removed with.chewing gum remover. Breakfast was very good .The staff were brilliant. Didn’t have to pay for car parking if registered or you get a fine come through the post
Lovely hotel. Would recommend for car park if staying there
8/10
Excellent
20 Feb 2026
John
Very friendly staff and comfortable room although decor was a little outdated. Car park could do with some surface repair on first entry. Typical pub food for evening meals.
Friends_and_family Family
6/10
Pleasant
18 Feb 2026
DERICK
The room was neat and tidy.
This place is just ok if you want a basic budget hotel. Faily dated venue.
On the poitive side I was allowed to late checkout for free and check in a lttle early as well.

WHAT I HATED IS BEING CALLED 15 MIN BEFORE 11am to notify me checkout is due in 15 min.
I use hotels a lot but never expereinced this WHICH I FOUND QUITE ANNOYING AND VERY UNWELCOMING.

After the time was extended, i was called AGAIN 15 minutes before due time to alert me checkout was due!!!

You are literally being sacked from the hotel.
BUT PLEASE DONT CALL CUSTOMERS BEFORE THEIR BOOKING ENDS TO ALERT THEM CHECKOUT IS IN 15 MIN.
Self
10/10
Exceptional
15 Feb 2026
Xavier
For a lower budget stay everything was very good. Spacious well equipped room, friendly staff, and fast service.
Business Self
10/10
Exceptional
15 Feb 2026
Donna
The room as always was spotless and the staff always very courteous. Have lost count of the amount of times my partner and I have stayed there.
Partner
8/10
Excellent
15 Feb 2026
Jake
Nice clean hotel really good value for the price. Hotel is a little outdated but overall really nice stay
Friends_and_family Family
10/10
Exceptional
15 Feb 2026
David
All very good
10/10
Exceptional
14 Feb 2026
Hana
Friendly and helpful staff, spotless room and bathroom, nice TV.
Partner
10/10
Exceptional
12 Feb 2026
Luca
Very good, the staff are all great
10/10
Exceptional
11 Feb 2026
KINGSLEY
Good
Business Friends
10/10
Exceptional
07 Feb 2026
Luca
Very good, great staff
6/10
Pleasant
06 Feb 2026
Sean
Clean tidy
Business
8/10
Excellent
04 Feb 2026
eileen
The room was very clean, few little issues nothing major.

Staff are brilliant, helpful, friendly and efficient.

Restaurant food was excellent, home cooked and well presented.

My only criticism that my room was above the smoking area so did smell of cigarette smoke occasionally
Business
10/10
Exceptional
02 Feb 2026
Kaka
Everything was perfect.....Keep up the good work.
Friends_and_family Friends
10/10
Exceptional
22 Jan 2026
Paul
The ladies on the reception were wonderful. Pleasant, courteous, funny and kind. Yeah the ablutions were wicked clean, the room was exactly what i needed. Wi-Fi is good. But those two birds on the front desk. They need a bonus! Well done guys A*
Business Self
10/10
Exceptional
22 Jan 2026
clifford henry
yes excellent spotless
Leisure Pet
8/10
Excellent
14 Jan 2026
Peter
yes
Self
8/10
Excellent
14 Jan 2026
Joyce
Staff was friendly as soon as I step into the hotel. The environment was clean and my room was spacious. There nothing negative to write about
Self
10/10
Exceptional
13 Jan 2026
Luca
Yes
10/10
Exceptional
09 Jan 2026
Hana
Clean room, pleasant staff, lovely breakfast.
Partner
8/10
Excellent
06 Jan 2026
natasha
Room was nice and tidy and fresh
Very nice welcome area and reception. Staff friendly

Please don’t let car park or outside areaput you off if you are arriving in the dark
Business
10/10
Exceptional
05 Jan 2026
Dhir
Yes
10/10
Exceptional
29 Dec 2025
loyanne
.
10/10
Exceptional
29 Dec 2025
Mandip
The staff was polite and friendly and breakfast was lovely
Partner
6/10
Pleasant
28 Dec 2025
Charles
“The rooms were not thoroughly cleaned after we requested housekeeping, and my children’s rooms were not cleaned at all. All used towels were left in the room
Leisure Family_with_children
10/10
Exceptional
26 Dec 2025
Colin
Everything was 1st class. I have stayed in 5 star hotels that didn't match expectations that King Charles Hotel did.
Leisure Self
10/10
Exceptional
21 Dec 2025
Tanya
Comfortable stay all round definitely will be going back there again.
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Hana
Our room was spotless, the staff very helpful and friendly, especially those serving breakfast, which was very tasty and included perfect poached eggs!
Partner
10/10
Exceptional
14 Dec 2025
Raymond
Everything was brilliant
8/10
Excellent
10 Dec 2025
Karen
The room was very clean. Reception staff were lovely. Free car park was handy. Location excellent for the high street. Recommended.
Self
10/10
Exceptional
09 Dec 2025
KINGSLEY
Brilliant
Self
10/10
Exceptional
09 Dec 2025
KINGSLEY
Brilliant and amazing experience!
Self
10/10
Exceptional
07 Dec 2025
Rodney
The hotel was very good with very friendly staff
Partner
10/10
Exceptional
05 Dec 2025
Chris
All good alro
10/10
Exceptional
03 Dec 2025
Emmanuel
Brilliant as always
Business
6/10
Pleasant
30 Nov 2025
Liam
Rooms and public aread dated and basic.
Partner
8/10
Excellent
23 Nov 2025
Nicola
Extremely Friendly helpful staff , great value for money for both accomadtion and food offering . Plenty of parking available . Yes the hotel is an older style and in need of some refurbishment but that is reflected in the price you are paying ,excellent value for money . We had a lovely stay and were made very welcome . If in the area again we would return .
Friends_and_family Family
10/10
Exceptional
17 Nov 2025
Ruth
Friendly helpful staff,clean ,good selection on the breakfast menu.
Business Self
8/10
Excellent
16 Nov 2025
Doreen
The breakfast was good, very efficient and quick,Everything was good.The staff was helpful, and kind.The room was nice and clean, I would go back again anytime.
10/10
Exceptional
13 Nov 2025
Carol
Staff were excellent. Very helpful arranging taxis and knowledgeable of the local area.
8/10
Excellent
01 Nov 2025
Theo
Yes it was clean and the staff were very good too, also breakfast was good aswell with the staff there 😀
10/10
Exceptional
01 Nov 2025
Graham
We always stay here when visiting family. The hotel is well situated for our purpose. The room options are varied as we sometimes need two bedrooms to accommodate grandchildren. The staff are always friendly, and the room rates are always very favourable.
Partner
8/10
Excellent
30 Oct 2025
FRANCES
Comfy bed, powerful shower, quiet room. Breakfast and dinner were good. Only complaint was that the carpet in the bedroom could do with a deep clean as it was visibly grubby in places
Self
8/10
Excellent
28 Oct 2025
Linda
A welcoming and dog friendly hotel. Very reasonably priced too. Our room was very clean & comfortable.
Food served until 10.30 pm which is great if you arrive late. The food was very good.
We will be happy to stay here again.
10/10
Exceptional
28 Oct 2025
Charles
Everything was perfect, just the way i love.
Business Self
4/10
Poor
26 Oct 2025
Nicole
Staff were lovely, check in was smooth, and we were given clear directions as well as wifi information. Breakfast was cook to order and very enjoyable, with a variety of options.

There were a lot of dead flies on the bathroom window sill. Dust and soap scum built up on the shower, which smelt awful every time you use it, as well as dirsty marks on the door and radiator. Beds super uncomfortable. The bedroom itself seemed clean, just not the bathroom.
Leisure Family
8/10
Excellent
24 Oct 2025
David
Good size breakfast, friendly staff,
Partner
10/10
Exceptional
23 Oct 2025
Hana

Our stay in King Charles Hotel 19/10 - 21/10 2025

Pleasant and helpful staff, breakfast very good, our room and bathroom spotless.
Partner
6/10
Pleasant
21 Oct 2025
Nicola
Phoned ahead a couple of days beforehand as and for a top floor room at a quiet end of the corridor but unfortunately we got given a middle floor room with a herd of elephants up above us. The room itself though dated was cosy, comfortable and spacious and we have stayed a couple of times before so knew what to expect it’s just a shame the stompers above made so much noise.
Friends_and_family Family
10/10
Exceptional
19 Oct 2025
Silobukhosi
Clean room, friendly kind respectful staff. Breakfast provided.
Friends_and_family Family
8/10
Excellent
19 Oct 2025
lyne

Wonderful, friendly overnight stay

Hotel looked a bit daunting from the outside as it was just myself and my daughter staying.
But i couldn't have been more wrong.
Staff were friendly and gave us all the infomation i needed efficiently.
Hotel was spotless.
Room was exceptionally clean and comfortable with everything we needed.
Breakfast was great. all the usual options and with full english, veggie and continental options included as well, and waffles with cream for my daughter. Using local sausages and eggs.. fabulous
Friends_and_family Family
8/10
Excellent
18 Oct 2025
Gordon
The front staff was great and very helpful. The evening staff and menu selection was not that great. There was a coach tour that which appeared to take priority over all other guests
Leisure Partner
8/10
Excellent
17 Oct 2025
Philip
This hotel is fine, but is looking a bit dated and could do with a refresh. I found getting to sleep more difficult because I was in a room with one of the exterior floodlights just outside the window, so the room was much lighter than I would have liked. I can't fault the staff - very cheerful and attentive.
Business Self
10/10
Exceptional
16 Oct 2025
Mark
They have a small English breakfast and a choice of others. The twin room was large and had a long area for eating snacks and making drinks. The roomy bathroom and the large shower was no messing, just on off and temperature, which stayed constant. The Hunter's chicken was the best I had ever had. Excellent staff, excellent dining, for a three star hotel it is above and beyond.
Leisure
6/10
Pleasant
16 Oct 2025
Indra
Signs for parking not great as it looks like a derelict car park on entering until you get round to the hotel. The grinding of the lift could be heard in my room every time it was used,
TV was the size of an iPad. The WiFi didn’t work consistently. Shower pressure low. I had to wait 25 minutes for my breakfast. Even then I had to ask. I was told chef was sorting the delivery. The toast had hardly touched the toaster. Plus factor bedding was great.
Not an overall great experience.

Location & surroundings

King Charles Hotel
Brompton Road, Gillingham, United Kingdom

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King Charles Hotel

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