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Orida Hotels Maidstone
Maidstone · United Kingdom
Bearsted Road WeaveringView location
8.6/10Excellent1,353 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.0/10 8.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with charm
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Orida Hotels Maidstone
The following services and amenities are available, but with **reduced service**: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Room Service, Spa.
Within easy reach of the town center and ideally placed to visit the attractions of Kent and surrounding area, the hotel offers a peaceful and relaxing base for a trip to historic Kent.
The hotel is within easy reach of Leeds Castle, Chatham Historic Dockyard and the town center, offering an ideal location for a trip to the English countryside. Our Kent hotel is also conveniently situated just 30 minutes from Eurotunnel and 45 minutes from Gatwick or Stansted International Airports.
The Orida Maidstone hotel boasts a LivingWell health club with fitness center, swimming pool, sauna and health & beauty suite. Enjoy modern a la carte dining in the elegant Maidstone restaurant, Seasons restaurant. Sip a pre-dinner drink or grab a light lunch overlooking the courtyard at The Court Bar.
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For informal meetings or relaxing refreshments, visit Cafe Cino.
With a stay at ORIDA Maidstone Hotel in Maidstone, you'll be within a 10-minute drive of Leeds Castle and Vinters Valley Nature Reserve. This hotel is 1.3 mi (2.1 km) from Mote Park and 1.6 mi (2.6 km) from Bearsted Golf Club.
Stay in one of 146 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include laptop-compatible safes and electric kettles, and housekeeping is provided daily.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Business facilities
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
ECOsmart
Pets allowed
Pet max weight (per pet) in kg is 25
Pet max weight (per pet) in lb is 55
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
-
Optional fees
- Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 8.50 for children
- Self parking fee: GBP 6 per day
- Pet fee: GBP 30 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Vinters Valley Nature Reserve
0.1 km / 0.1 mi
Mote Park
2.2 km / 1.4 mi
Brenchley Gardens
2.3 km / 1.5 mi
Maidstone Museum
2.5 km / 1.5 mi
Bearsted Golf Club
2.6 km / 1.6 mi
Hazlitt Theatre
2.6 km / 1.6 mi
Pizza Express Music Room
2.6 km / 1.6 mi
Tyrewhitt-Drake Museum of Carriages
2.8 km / 1.7 mi
Gallagher Stadium
2.9 km / 1.8 mi
Cobtree Manor Park
2.9 km / 1.8 mi
All Saints The Parish Church of Maidstone
3 km / 1.9 mi
Maidstone Leisure Centre
3.2 km / 2 mi
Kent Life
3.6 km / 2.3 mi
White Horse Wood Country Park
3.7 km / 2.3 mi
Oare Marshes Nature Reserve
3.9 km / 2.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 146
- Number of floors (main building): 2
- Double rooms: 48
- Suites: 1
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
Show 52 more facilities & services
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wired Internet
- Wi-fiExtra charge
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- Bicycle hire serviceExtra charge
- Babysitting serviceExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift accessExtra charge
- GardenExtra charge
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Bikes available
- Towels and bed linenExtra charge
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room: 8
- PrinterExtra charge
- Business centre
- Audio-visual equipment rentalExtra charge
- Indoor freshwater pool: 1
- Parasols
- Entertainment programme for adults
- SaunaExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Spa treatments
- Spa centreExtra charge
- Picnic
- Non-smoking establishmentExtra charge
- FitnessExtra charge
- BilliardsExtra charge
- Bowling alleyExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 34 m²FAM.ST-1
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- 2 × King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Hairdryer
- TV
Show all 12 amenities
- Radio
- Desk
- Fan
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
FAMILY ROOM STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 4
- Bed setup
- 2 × King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST-1
Room amenities
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Hairdryer
- TV
- Radio
- Desk
- Fan
- Ironing set
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST-1
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Fan
- Radio
- Tea and coffee making facilities
- Ironing set
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
Show all 14 amenities
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
DOUBLE STANDARD
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Room amenities
- Fan
- Radio
- Tea and coffee making facilities
- Ironing set
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Satellite TV
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 32 m²SUI.ST-19
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wake-up service
- TV
- Tea and coffee making facilities
- Ironing set
- Safe
- Wheelchair-accessible
- Fan
Show all 13 amenities
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
SUITE STANDARD
Room photos
1 photoSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-19
Room amenities
- Wi-fi
- Wake-up service
- TV
- Tea and coffee making facilities
- Ironing set
- Safe
- Wheelchair-accessible
- Fan
- Slippers
- Bathrobes
- Desk
- Toiletries
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 29 m²DBL.ST-10
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Toiletries
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- TV
Show all 11 amenities
- Radio
- Hairdryer
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
DOUBLE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-10
Room amenities
- Toiletries
- Tea and coffee making facilities
- Ironing set
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- TV
- Radio
- Hairdryer
- Desk
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 38 m²DBL.ST-15
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Ironing set
- TV
- Hairdryer
- Satellite TV
- Fan
- Slippers
- Bathrobes
Show all 13 amenities
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
DOUBLE STANDARD
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 38 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-15
Room amenities
- Safe
- Ironing set
- TV
- Hairdryer
- Satellite TV
- Fan
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 29 m²DBL.DX-1
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Fan
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Radio
- Wi-fi
Show all 15 amenities
- Wheelchair-accessible
- Safe
- Ironing set
- Wake-up service
- Tea and coffee making facilities
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
DOUBLE DELUXE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 29 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-1
Room amenities
- Satellite TV
- Fan
- Slippers
- Bathrobes
- Toiletries
- Alarm clock
- Radio
- Wi-fi
- Wheelchair-accessible
- Safe
- Ironing set
- Wake-up service
- Tea and coffee making facilities
- Hairdryer
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARD • 1 Bedroom • 58 m²SUI.ST-17
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Bathrobes
- Hairdryer
- TV
- Radio
- Ironing set
- Safe
- Wheelchair-accessible
Show all 11 amenities
- Wi-fi
- Wake-up service
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOrida Hotels Maidstone
SUITE STANDARD
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST-17
Room amenities
- Desk
- Bathrobes
- Hairdryer
- TV
- Radio
- Ironing set
- Safe
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Orida Hotels Maidstone
100
reviews shown
Miss
Stayed for 2 nights. Arrived early so we used leisure facilities. Room was not ready at 3pm hotel reception gave us a voucher for free coffee.
Stayed in double deluxe room. Rooms need upgrading IE lick of paint, shower screens instead of shower curtains. Breakfast slow with bringing out the bacon and coffee machine one broken the other not doing a cappuccino. I would stay again for convenience of festival.The staff our lovely.
Stayed in double deluxe room. Rooms need upgrading IE lick of paint, shower screens instead of shower curtains. Breakfast slow with bringing out the bacon and coffee machine one broken the other not doing a cappuccino. I would stay again for convenience of festival.The staff our lovely.
Olusanya
Overall, it wasn’t a bad stay, but it could have been better. My children really enjoyed the pool, and the food was good. The only major downside was that the room didn’t have air conditioning, which was quite surprising since every hotel we’ve stayed at has had it. The heat made the room quite uncomfortable, although the fans provided did help somewhat.
Philip
A decent place to stay before getting the ferry the next day.
The staff are excellent and ultimately that's what makes or breaks a place
The staff are excellent and ultimately that's what makes or breaks a place
Jenny
Reception was great. Room was standard. Good value for money
Chris
My partner and i had planned a short 3 night stay in Maidstone, and comparing hotel standards Orida Hotel appeared to offer the best standard.
Check in was easy and was allocated a double ground floor room (2 x 2 doubles) close to the Reception. The room was spacious. The beds and linen were very good with new pillows ( my partner had a bad experience and also checks the beds). The towels and dressing gowns were also freshly linined. Due to the heatwave 2 fans were provided as the room did not have air con, which was a little surprising but were helpful.
The negative areas of the room is that it requires to be redecorated as is it looking tired with damaged wall paper. The main concern was the bathroom, the sink was rusting and peeling. The room door latch was broken and should have either been replaced or removed.
The outside bar area was clean and tidy, my partner who has a disability wanted a coffee and was escorted by the duty manager carrying her coffee to a suitable table.
Breakfast, on both days the ladies on breakfast reception were polite and smiling, breakfast itself was acceptable with a choice of hot (sausages were very good) and cold, fresh fruit, small pastries, gluten free and excellent coffee.
We chose not to eat evening meals as the menu did not appeal to us. Due to the lack of air con, and overall standard we left early on the 2nd night. Being disappointed we will not be returning.
The hotels location would benefit many people who require central location.
Check in was easy and was allocated a double ground floor room (2 x 2 doubles) close to the Reception. The room was spacious. The beds and linen were very good with new pillows ( my partner had a bad experience and also checks the beds). The towels and dressing gowns were also freshly linined. Due to the heatwave 2 fans were provided as the room did not have air con, which was a little surprising but were helpful.
The negative areas of the room is that it requires to be redecorated as is it looking tired with damaged wall paper. The main concern was the bathroom, the sink was rusting and peeling. The room door latch was broken and should have either been replaced or removed.
The outside bar area was clean and tidy, my partner who has a disability wanted a coffee and was escorted by the duty manager carrying her coffee to a suitable table.
Breakfast, on both days the ladies on breakfast reception were polite and smiling, breakfast itself was acceptable with a choice of hot (sausages were very good) and cold, fresh fruit, small pastries, gluten free and excellent coffee.
We chose not to eat evening meals as the menu did not appeal to us. Due to the lack of air con, and overall standard we left early on the 2nd night. Being disappointed we will not be returning.
The hotels location would benefit many people who require central location.
Sharon
Hotel maidstone was a beautiful hotel very friendly staffs and environment very clean good food bit on the high price but ever way is in these conditions the only down side is there no lift to the second floor just stairs and having to take your suitcases up the stairs staff help one way which was ok but our stay was comfortable didn't manage to use the pool and health club because I had a family wedding to go to
isabella
Stay frequently use the spa lovely breakfast although feel it’s over priced
Christopher
Swift check-in. Reasonable for the area.
Andrew R
Great stay
Karen
Great location. There is no lift so carrying luggage up steps was inconvenient. Also was there during a heat wave - hotel has no AC
Daniel
Fantastic staff and clean rooms.
Peter
Breakfast was great with a good choice of cold and cooked food.
Janice
Nice hotel, reception area, restaurant and health club all good, rooms need a bit of updating though. Pool nice although mainly used for children’s swimming classes. Sauna and steam rooms good, long waiting time between when the jacuzzi automatically switches on. Restaurant meals excellent, breakfast not so great. Arrived an hour early and room was ready but could only go to it at that time if we were prepared to pay a £10 early check in fee! Which I felt wasn’t good customer relations, still did have an ok two night stay
Gillian
There are many good things about this hotel and I would stay here again.
My negatives were although the cooked options were good why does a four star establishment provide mostly tinned fruit at breakfast and yogurt in tubs. You used to be better than this.
I also went for a swim at 6.30pm on a Friday to find that two thirds of the pool was taken by classes. I found that there is a list available for club members but not hotel guests. I could also have been informed as I went to get changed but instead sat by the poolside for a wasted 30 minutes and could not use the facility for exercise. Not surprisingly I was less than happy.
This review is not to help travellers plan better but for staff to provide a better environment for those guests.
My negatives were although the cooked options were good why does a four star establishment provide mostly tinned fruit at breakfast and yogurt in tubs. You used to be better than this.
I also went for a swim at 6.30pm on a Friday to find that two thirds of the pool was taken by classes. I found that there is a list available for club members but not hotel guests. I could also have been informed as I went to get changed but instead sat by the poolside for a wasted 30 minutes and could not use the facility for exercise. Not surprisingly I was less than happy.
This review is not to help travellers plan better but for staff to provide a better environment for those guests.
Billy
Really nice place to relax staff really helpful and it was just a nice experience
Gill
The carpet, bed frame, walls, and more were dirty. The bathroom sink, tiles and floor were cracked. It was grubby and disappointing. I’ve stayed here before and don’t remember it being like that. It was late when I arrived so I put up with it. Then I had a cleaner banging on my door before I had even got out of bed. I sent feedback after check in on the link I received and heard nothing so decided there wasn’t any point in saying anything to any staff - other reviews say similar things
Linda
The staff made me feel welcome as a solo traveller on a large busy hotel, and accommodated my bike which was amazing. Thank you
Kutay
Quality was above what I expected for the price.
Maria Bernadette
Overall experience was excellent. 👍
Lucinda
It was a comfortable stay.
Zoe
All the staff were helpful
The Breakfast area has a gluten free station with bread rolls etc and a designated toaster
Shame they don’t get their sausages from Tesco as they are GF but they cooked me veggie ones instead which was lovely.
The food on the Restaurant was amazing - I’m not usually one to rave over food but the Sea Bass meal was delicious
Was unaware I had to pay £6 to park which I felt was a bit steep on top of the room
The Breakfast area has a gluten free station with bread rolls etc and a designated toaster
Shame they don’t get their sausages from Tesco as they are GF but they cooked me veggie ones instead which was lovely.
The food on the Restaurant was amazing - I’m not usually one to rave over food but the Sea Bass meal was delicious
Was unaware I had to pay £6 to park which I felt was a bit steep on top of the room
Eleanor
Friendly and helpful staff.
Good food from resturant.
Nice swim on morning of departure.
Looking a bit worn and weird smell in bathroom but good clean comfy beds.
We all slept well!
Good food from resturant.
Nice swim on morning of departure.
Looking a bit worn and weird smell in bathroom but good clean comfy beds.
We all slept well!
Freddie
Very good hotel. Even more impressed when I got there. Staff were exceptional. Would defo stay again.
James
The hotel was OK, but for the price I felt the room was dated compared to other budget hotels. No air con in our room, light switch controlled ALL lights in the room, so no bedside reading light which is really annoying when there's two or more of you sharing a room. TV channel options seemed to be hit and miss. Other than that breakfast was good and staff were very helpful and pleasant. In terms of location it was ideal, but if I was less fussy about location there are probably better value hotels in Maidstone. Oh and you have to pay for parking, not a massive charge, but just include it in the bill, otherwise it just feels like an unnecessary extra cost that I don't think is well advertised when booking
Dwayne
The hotel was good family room was excellent no air conditioning unfortunately, we stayed but it was a heat wave was a bit uncomfortable at night! Breakfast was good and so was the pool facilities
Melanie
Plenty of parking. Family rooms for 5 people. Free use of the pool. Food in the restaurant was reasonably priced, tasty and had quick service.
Tetiana
The staff were very friendly and helpful during our stay. The fan in our room wasn’t working late in the evening, and it was very hot. The receptionist kindly brought us a spare fan, which we really appreciated—she was very understanding and helpful for our family.
Breakfast was always delicious with a big variety of choices.
The only downside was the changing room, which felt dirty because there was a lot of hair on the floor.
Breakfast was always delicious with a big variety of choices.
The only downside was the changing room, which felt dirty because there was a lot of hair on the floor.
Joanne
The room was so bad we checked out. The window frame was filthy covered in black mould, wouldn’t like to think how long ago it was clean. The beds seemed clean but everything else was marked and dirty. The walls, paint work, carpet,nets, bathroom. Every where just felt grubby.
Most certainly not a 4 star hotel.
Most certainly not a 4 star hotel.
Darren
Very friendly staff nice big hotel very well laid out and clean big rooms
David
Everything was fine air con would have been great, but fans in the rooms staff lovely and friendly breakfast good
Evelyn
What a lovely place. The reception staff were welcoming and professional, and the facilities were excellent. It was quite busy during the day because of half term, but by the evening things became much calmer and we were able to enjoy everything properly.
The room itself was lovely. There were a couple of minor issues, as the previous guests had left rubbish behind on the lamp, and we noticed some silverfish in the bathroom. Neither issue had a major impact on our stay though.
Breakfast was excellent with a really good range of options, although the vegetarian sausages could definitely be improved. Overall, the location is great, the staff are lovely, and we had a very enjoyable stay.
The room itself was lovely. There were a couple of minor issues, as the previous guests had left rubbish behind on the lamp, and we noticed some silverfish in the bathroom. Neither issue had a major impact on our stay though.
Breakfast was excellent with a really good range of options, although the vegetarian sausages could definitely be improved. Overall, the location is great, the staff are lovely, and we had a very enjoyable stay.
randhir
Very well maintained clean premises and very helpful staff at reception and restaurant
Sarah
The hotel and facilities are cared for and standards are maintained. There are areas that need improving very easily, better street signs not really hotels problem but would help navigate local surrounding area.
Definitely explore as it is in great location…
For me not having coffee espresso available unless bought! Frustrating because again simply rectified.
Can’t fault the place and will definitely visit again. Staff in gym great.. pool great and all leisure facilities great..
Surrounding area very quiet and peaceful.
Good choice of food including gluten free for me… but no snacking food easily accessible and private…
I like to be alone! Not everyone is a social butterfly
Definitely explore as it is in great location…
For me not having coffee espresso available unless bought! Frustrating because again simply rectified.
Can’t fault the place and will definitely visit again. Staff in gym great.. pool great and all leisure facilities great..
Surrounding area very quiet and peaceful.
Good choice of food including gluten free for me… but no snacking food easily accessible and private…
I like to be alone! Not everyone is a social butterfly
Debbie
On the whole a lovely clean hotel. There was some dust behind furniture etc when pulling out to get to sockets.
Breakfast was lovely and a good variety. At dinner the food was very nice except for the pie unfortunately the pastry was rock hard, but filling was nice.
The pool was great for the kids and the room was nice and large with 2 X doubles and a double sofa bed for 4 of us. The 3 fans provided were great and kept us nice and cool in extremely hot weather. The fridge in the room was also very handy for keeping cool.
Lounge area is lovely to relax in some air con and have a drink or meet friends.
Overall a great stay and I would definitely recommend.
Breakfast was lovely and a good variety. At dinner the food was very nice except for the pie unfortunately the pastry was rock hard, but filling was nice.
The pool was great for the kids and the room was nice and large with 2 X doubles and a double sofa bed for 4 of us. The 3 fans provided were great and kept us nice and cool in extremely hot weather. The fridge in the room was also very handy for keeping cool.
Lounge area is lovely to relax in some air con and have a drink or meet friends.
Overall a great stay and I would definitely recommend.
CAROLINE
everything.
although the pillows were a bit hard. I have stiff neck now
although the pillows were a bit hard. I have stiff neck now
Charmaine
Good for our needs
Alice
Lovely stay, great staff, didnt want to leave!
Ian
The buffet was extremely disappointing. Overcooked fish. No vegan alternative. Had to wait ages for someone to check each time which food was dairy free (for an allergy) as nothing had labels on it.
The room was clean but the bathroom floor had permanent stains on it and the sink was also chipped or just very old. Didn't have time to use the pool but could smell it at the end of the hall near the pool.
Pay for parking daily and you have to re-register your car each day! Reception area bar area and patio area were all very pleasant to sit in.
Coffee making facilities in conference area was good, nice coffee.
The room was clean but the bathroom floor had permanent stains on it and the sink was also chipped or just very old. Didn't have time to use the pool but could smell it at the end of the hall near the pool.
Pay for parking daily and you have to re-register your car each day! Reception area bar area and patio area were all very pleasant to sit in.
Coffee making facilities in conference area was good, nice coffee.
Zena
Did not have breakfast. But plenty of easy parking
Diane
Staff very polite and accommodating.
Anne
Felt a little in need or some refurbishment- stayed in a deluxe double room - mirror above bath was filthy
Bathroom was old and in need of modernisation
Used facilities but lots of children screaming in the pool - not the relaxation we planned for
Bathroom was old and in need of modernisation
Used facilities but lots of children screaming in the pool - not the relaxation we planned for
Margaret
We were on the ground floor near the gym and swimming pool.It was easy access as I have walking problems
The only problem was the swimming pool was a bit cold.
The only problem was the swimming pool was a bit cold.
Diane
Excellent choice at breakfast
Rebecca
Room was a great size. Bed was super comfortable. Clean and tidy room, would benefit from a fresh coat of paint. Facilities were good, but needed a good clean in the sauna and changing rooms. Breakfast was great, big variety of foods. Staff were friendly, hard working and helpful.
KINGSLEY
Great!
Nick
The Starbucks franchise in the reception area served super hot snacks, far better than expected. Restaurant food was very good too.
Mark
Great hotel , arrived really late and check in was quick and easy . Clean and very quiet . Will definitely stay again.
Stephen
excellent hotel and great staff
Brynley
Our room was a bit dated but nothing a few hundred quid wouldn't sort out.
Overall, the reception area and bar were good but little details like dodgy carpet on the stairs and a filthy trolly with room service food dumped on it let down the overall look.
Small things that the management probably walk past every day but fail to notice.
We would stay again when in Maidstone due to the great location.
Overall, the reception area and bar were good but little details like dodgy carpet on the stairs and a filthy trolly with room service food dumped on it let down the overall look.
Small things that the management probably walk past every day but fail to notice.
We would stay again when in Maidstone due to the great location.
Ollie
Great breakfast and pool
Tina
Lovely hotel with friendly staff and great amenities. Food is lovely and the whole place is good value for money. This is now my 4th stay.
Nick
Large clean room, slightly dated room but reflective in price. Great breakfast and staff.
Sarah
Great breakfast menu, spacious rooms, lovely spa area.
Christopher
Room clean, check-in quick. Used again as a stop over in Kent before crossing into France and perfect for this.
Rachael
Pool was apparently open but all locked up when we attended. Couldn’t take the kids to the pool as planned and staff weren’t sure what was happening. By the time they figured it out I was told it was too late to enter. Really disorganised and wrong info on in room data
Jade
Great breakfast huge selection
Bernadette
Parking has gone up to £6 a day now, Breakfast is great apart from their coffee machine which is terrible, it didn't use to be like that a few years back, they must have changed it. Beds are comfortable, pool and sauna is nice but their steam room hardly has any steam, it needs an upgrade. Staff are nice, hotel is quiet which I prefer.
Thomas
Nice family stay, didn't realise guests had to pay for parking though which felt a bit tight, huge car park and not in a town centre yet I had to pay £6 per night!? Disappointing. Pool was nice though and there was a great selection at Breakfast..
Claire
Seemed pet friendly - saw a few dogs - we didnt have ours. Close to family - which is why we stayed. The room was large and bed very comfortable
David
Great accommodation, breakfast and facilities
Daniel
Couldn't fault it, lovely stay for me and my family and the pool and spa were great, we loved it and will be back.
Bilkish
Rooms are clean to an extent but under the beds are filthy. We tend to have to push the beds closer together where ever we stay because my kids toss and turn a lot when they sleep and I worry they may fall off and hurt themselves as the beds are quute high. So please Orida maybe hover under the beds once in a while. Other than that everything is always perfect. Great pool and jaccuzi and gym, also sauna and steam room, so much to do at your stay here. We tend to come back regularly for a short break here at least twice a year.
Terry
Friendly staff , clean room
Martin
Details that parking is available onsite but makes no mention of charges for all guests.
Very misleading about car parking charges!
Very misleading about car parking charges!
Mercy
Clean room, gym excellent
Paula
Friendly staff and locely clean room
Rui
Good size room, pool.
Cleaning vety good and friendly staf
Cleaning vety good and friendly staf
Rebecca
Pre-checked in online, staff welcoming, explained where our room was, breakfast and took payment for parking.
Our room was on the ground floor, just before the main corridor of rooms to the left of the reception. Our door was opposite staff access to I think the restaurant, the window out onto the garden area.
The room was clean (although the net curtains were worn), spacious with a large bed, fridge, desk and fan. Bathroom was clean also.
The room was fine, but people seemed to gather outside our door as the corridor area was wider, looking for room numbers on the signage etc. We listened to many conversations, late into the night, hearing them continue to tell others in the party to be quiet when entering the corridor to the other rooms. We were woken at 3am to a group chatting loudly outside our door and again at about 6am to what sounded like staff moving trollies outside the door. The weather was not great, but i think in the summer you would have the noise of the bar garden late into the night too.
We used the gym at 7am, a nice well equipped facility, and the pool looked nice also.
The restaurant was ok, but expensive! We visited for dinner, my husband said the brisket was bland. The cheese board was nice, but no cutlery apart from a sharp knife was provided, and no small plates given to share. The staff were nice, but no check was done and we had to call someone over for the bill. Breakfast buffet was good, but the hash browns under cooked and the coffee awful.
Our room was on the ground floor, just before the main corridor of rooms to the left of the reception. Our door was opposite staff access to I think the restaurant, the window out onto the garden area.
The room was clean (although the net curtains were worn), spacious with a large bed, fridge, desk and fan. Bathroom was clean also.
The room was fine, but people seemed to gather outside our door as the corridor area was wider, looking for room numbers on the signage etc. We listened to many conversations, late into the night, hearing them continue to tell others in the party to be quiet when entering the corridor to the other rooms. We were woken at 3am to a group chatting loudly outside our door and again at about 6am to what sounded like staff moving trollies outside the door. The weather was not great, but i think in the summer you would have the noise of the bar garden late into the night too.
We used the gym at 7am, a nice well equipped facility, and the pool looked nice also.
The restaurant was ok, but expensive! We visited for dinner, my husband said the brisket was bland. The cheese board was nice, but no cutlery apart from a sharp knife was provided, and no small plates given to share. The staff were nice, but no check was done and we had to call someone over for the bill. Breakfast buffet was good, but the hash browns under cooked and the coffee awful.
Sarah
Room had everything needed and staff were pleasant. I just found the room noisy particularly hearing people in the hallway.
Colin
Food was good and staff very friendly, both usband the dog enjoyed our stay.
Iiris
Lovely spa facilities! Reasonably priced :)
Gananathan
Not that much. We are vegetarian. The Hash brown, not that cook well also we asked to make a omelette with onion but the chef doesn't know to prepare that and gave the half boil egg. Kids couldn't eat them.
THE COFFEE Machine always in repair.
Room clean is okay, it could have more clean, also there is no lift for other floors. We need to carry our luggages all the way to the stairs.
Swimming pool is good but the steam bath room always not in good condition. Not steam enough. Toilets can clean more.
THE COFFEE Machine always in repair.
Room clean is okay, it could have more clean, also there is no lift for other floors. We need to carry our luggages all the way to the stairs.
Swimming pool is good but the steam bath room always not in good condition. Not steam enough. Toilets can clean more.
Pamela
My family and I booked this hotel as part of my sons 7th birthday and a trip to Leeds Castle. The staff had so very kindly surprised us with a birthday banner and balloons which absolutely made his day and added that special touch. We found all the staff from reception, restaurant, cleaners to be lovely, so friendly and great customer service. We will be staying again.
Julie Anne
Good facilities
Shung Fong
Spacious room, good breakfast, love the swimming pool & hot tub
Steve
I was very impressed with the hotel, all amenities and the staff were very professional, diligent, efficient and extremely pleasant. Definitely will book another stay at the Orida.
Emmanuel
Room was clean, staff were courteous, supportive and very responsive
However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities.
During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us
Overall we were pleased
However, some additional care and energy should be directed at overall cleanliness and upgrade of amenities.
During our second stay, we had to change room as the toilet bowl in our allocated room had terrible and visible stain underneath and this caused my wife (a very clean and meticulous woman) upset. Also, the installed heater was dysfunctional and an external heater had to be brought to us
Overall we were pleased
Laura
Stayed for 3 nights, and main reason was to use swimming facilities, they were ok not the best, and cleaning of the changing rooms could have been better.
Hotel suites ok - just dated.
Parking costs - needs to be free for hotel guests in my opinion
Lady on reception on my 2nd night blonde was great. Thank you for being polite and friendly.
Hotel suites ok - just dated.
Parking costs - needs to be free for hotel guests in my opinion
Lady on reception on my 2nd night blonde was great. Thank you for being polite and friendly.
Wendy
Good location, nice lobby and bar area. The other areas were very tired. We stayed in 118. The shower had very weak pressure, the bath enamel was peeling and floating in the bath. The basin was rusty. There was no sanitary bags or bin. We knew there were no toiletries as such. But the dispensers were muddled. Ie hand cream was shampoo.
Very very poor lighting in the room and the paint work and carpet was very tired. Very nice breakfast both mornings but there was a very odd vibe on Saturday night as if the staff were on edge some people left as the waitress too long but our food was nice.
Nice pool area and clean changing rooms that were well equipped.
It wasn't nice to see rows of wine bottles and glasses etc outside rooms for literally hours.
The WIFI Was also really poor throughout.
Very very poor lighting in the room and the paint work and carpet was very tired. Very nice breakfast both mornings but there was a very odd vibe on Saturday night as if the staff were on edge some people left as the waitress too long but our food was nice.
Nice pool area and clean changing rooms that were well equipped.
It wasn't nice to see rows of wine bottles and glasses etc outside rooms for literally hours.
The WIFI Was also really poor throughout.
Edward
Dreadful. Did not sleep a wink due to terrible bed. Hot room. Cold and disgusting breakfast. Very overpriced and not worth it.
Emmanuel
The hotel is very clean, spacious with great amenities.
Staff were excellent.. very supportive, courteous and responsible.
Staff were excellent.. very supportive, courteous and responsible.
Claudia
The rooms are spacious but very old.
The restaurant was okay for food quality for the price, but not clean.
The amenities are good.
The restaurant was okay for food quality for the price, but not clean.
The amenities are good.
Roger
Clean room, great food, helpful and professional staff
Great swimming pool
Great swimming pool
Wendy
There is a Marks and spencers and a Next near by and very pet friendly
Paul
Do not get put in rm 237. The pool pump keeps you awake all night and to make it worse recemption knows about it ????
Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was.
Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me.
The barstaff even argued with me whrn i refused it. Fawlty towers.
I got a garage sandwich the next night to be safe !
The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff.
Forget the bar for meals. I was forgotten the first night, over an hour for fish and chips and onky got them because i went back up to the bar and asked where it was.
Second night they did the same to someone else but got meal wrong as well. He asked for his money back. But they then tried to give me his dinner that had sat on the bar for 5 mins. I hadnt even sat down when they tried to serve it me.
The barstaff even argued with me whrn i refused it. Fawlty towers.
I got a garage sandwich the next night to be safe !
The hotel room was great when i got moved. Very comfortable and gym, pool etc great. With nice staff.
David
Staff are super friendly and helpful, especially the restaurant and reception staff.
Pawel
M&S and next nearby
Mark
Great spacious room lovely breakfast excellent gym and pool facilities
Uche
Amazing time away
Zoe
Pool area was not the greatest, was not that clean.
Emma
The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment.
Joseph
Check in was good.
Dinner wasn't to our expectation.
Staff good,but the guy at the bar was so unfriendly,not even a smile...looked like he had a long day and was tired.
We had been told the swimming pool water was warm-29 Degrees...only to find it cold.
Dinner wasn't to our expectation.
Staff good,but the guy at the bar was so unfriendly,not even a smile...looked like he had a long day and was tired.
We had been told the swimming pool water was warm-29 Degrees...only to find it cold.
Els
The water pressure in the shower was very poor. No real pressure.
Elizabeth Mary Maule
Clean and comfortable room, however dated
Mandy
The spa facilities were poor dirty showers , ran. Out of towels had to walk all the way to reception to pick one up , couldn’t get in the jacuzzi as full of children the steam room was cold I had just finished work and was looking forward to a lovely relaxing time , went to have a shower and guess what no shower gell in the dispensers overall very disappointed , the room we stopped in was ok it was at least clean .
Emma
The hotel was super basic as was the food. Needs a renovation and the staff don’t go out of their way to help you - though the worker at a coffee bar was friendly. Wouldn’t recommend on experience and wouldn’t recommend at all for the price.
Andrew
Great location, nice pool and facilities, easy parking
Daniel
Would definitely recommend! Facilities are great especially the gym, one of the best i’ve seen. Only thing is Steam room was very weak.
Christmas buffet had a good selection and breakfast was nice.
Christmas buffet had a good selection and breakfast was nice.
Matthew
All excellent
Simon
The room was spacious enough. The restaurant was terrible. The burger was so overcooked it was crispy and the chips were very greasy.
Parking was an extra charge
Parking was an extra charge
Location & surroundings
Orida Hotels Maidstone
Bearsted Road Weavering, Maidstone, United Kingdom
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Orida Hotels Maidstone
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