Name: Bridgewood Manor
Address: Bridgewood Roundabout, Walderslade Woods, Chatham, ME5 9AX, GB

10/10

Exceptional

20 Jul 2026

Andrew

Another great stay for us while in the area for the Maid of Stone festival - nice room, quiet, great breakfast and plenty of parking.

Friends

4/10

Poor

14 Jul 2026

Philip

The room was excellent and reception staff were fantastic. You now have to pay for parking not acceptable in a hotel. Bar not respecting clients privacy by shouting room numbers across the bar and names. Unacceptable. Breakfast was a disaster if staff spent less talking to each other rather than checking the state of play with the food. Ie little food available when flagged they said oh we will cook some more. This is unacceptable for a buffet food bar. Should be constantly monitored and the chef updated. Always read the t&c regarding the parking. Nothing ha improved since our last stay two years ago.

Partner

2/10

Poor

14 Jul 2026

Peter

Used to be lovely. Now a dump

2/10

Poor

05 Jul 2026

Luis

Sorry, I can't recommend this hotel. Front desk and bar staff where nice but that's all

Self

2/10

Poor

03 Jul 2026

Lee

I rejected the hotel room due to not being as advertised

Family

8/10

Excellent

20 Jun 2026

Alan

The only downside was there was not enough accessible plugs

Partner

8/10

Excellent

08 Jun 2026

CHRISTINE

Very disappointed at parking fee of 5 british pounds a day. Have stayed here so often over the last 16 years, never had to pay. They have a huge parking area.
Didn't see a breakfast buffet either.

Partner

8/10

Excellent

07 Jun 2026

Laura

Receptionist didn’t smile once on check in and wasn’t very friendly. I spoke to a different receptionist in the morning and was extremely helpful and friendly. The spa is lovely just needs more availability for treatments. It was very limited. Hotel was lovely room was lovely.

Partner

10/10

Exceptional

24 May 2026

paula

Reception, spa & bar staff all excellent!
Rooms comfy & spacious. Lovely swimming pool area that was nice & clean.

Partner

6/10

Pleasant

19 Apr 2026

Paul

We were late for breakfast but there was still a full choice of tasty wholesome food available . Bed very comfortable . Room clean and tidy. Staff were smiley and helpful where necessary. Great location for motorway links etc yet no traffic noise . The only negative experience we had was the car park arrangements charging £5 per night and feeling worried about being fined for overstay / incorrect parking etc. We will look elsewhere on our next visit to Chatham .

Partner

6/10

Pleasant

08 Apr 2026

Lisa

Tired looking hotel, could do with an update. Breakfast was a disappointment, no bacon or eggs and seemed to be no hurry to replenish items. Didn’t use pool or spa but looked nice enough.
Extremely helpful member of staff helped us pull some tables together for a meal in the bar one night as we couldn’t get into the restaurant and needed to be sat at a regular table. Bar prices were very expensive- £32 for 2 glasses of wine!
Also tried to charge us £10 for car parking even though we had travelled by train. This was quickly rectified.
Rooms were dated but had toiletries in the bathroom - only 1 hand towel - and there was plenty of teabags, milk, coffee etc

Friends_and_family Family

6/10

Pleasant

08 Apr 2026

KINGSLEY

Good but should try to refund Deposits on time.

Friends_and_family Family

8/10

Excellent

06 Apr 2026

Sandi

Comfortable, convenient. Facilties were nice.

Partner

10/10

Exceptional

29 Mar 2026

Karen

Lovely staff, great room

Partner

10/10

Exceptional

22 Feb 2026

Anthony

Rooms very clean was very layed back relaxing staff very pleasant and helpful

Friends_and_family Family

6/10

Pleasant

21 Feb 2026

Tamieka

Super tired looking and worn. Rooms could do with renovating. Radiator was coming off the wall, there were dents and marks in the walls. The room walls are paper thin so could hear everything.. especially on Valentine’s Weekend. Definitely not a 4 star.. 3 would be pushing it. Spa area wasn’t great, worn down and the changing rooms weren’t great.

The staff at the reception desk and bar weren’t very warming. Also, please note they charge extra for pretty much everything! Parking £5 per car, per day despite nothing being around to justify a charge. 10% ‘discretionary’ charge on every drink or food item you buy at the bar, including a take away coffee. You have to ask to have it removed which feels cheeky. For the price we paid, I can justify the room price.

Partner

6/10

Pleasant

09 Feb 2026

Philip

Ok hotel

8/10

Excellent

20 Jan 2026

Charmaine

Only small criticism was the room was too hot & even with the window open it was sub-tropical but I am sure this was just a blip & would thoroughly endorse this hotel.

6/10

Pleasant

17 Jan 2026

Maria

I have stayed here many times and i cant believe on this occassion you are now charged for parking your car. We had 2 cars totalling £10......what next... Pay 50p entrance fee... A joke

Leisure

10/10

Exceptional

13 Jan 2026

Hana

The staff was very helpful, our room was spotless, comfy bed and very large TV.

Partner

4/10

Poor

01 Jan 2026

Tasleem

Lots of damp by the windows and was not to the standard we saw advertised online. Definitely not worth £339. We’ve stayed at some lovely hotels priced between £300-£400 in the past and this disappointed us.

Leisure Family

10/10

Exceptional

01 Jan 2026

Ruth

Room was perfect
Staff were very polite and friendly
Breakfast was lovely
Hotel was comfortable in all areas

Partner

6/10

Pleasant

29 Dec 2025

Linda

Full english breakfast was cold eggs not fresh orange juice canister not working did complain about cold food an was offered another breakfast, should have been offered refund as it was expensive an staying night in hotel have to pay £5 just to park

Friends_and_family Friends

2/10

Poor

25 Dec 2025

Jeanette

I was informed that £50 would be taken from my credit card in case I took something from the bar. £5 taken for parking as their paying guest. When I complained, the girl next to the lady taking my booking suggested that some people do not have the Christmas spirit. As you had my credit card details to start with I am not sure why you started taking out more monies. I have used the Bridgewood Manor quite a few times in the past (2 years ago and back as I used to come down to see my family at least once a year. Therefore you can be sure that there are plenty of other venues I could stay at and will in future. What a shame. Bridgewood was always so pleasant before. Perhaps new management ???

Leisure Self

10/10

Exceptional

17 Dec 2025

Sally

Room was perfect temperature abd we didnt make breakfast so cant comment on what it was like

Partner

2/10

Poor

14 Dec 2025

Lili

The stay was very disappointing. The room was extremely loud—I could hear everything from other rooms and the hallways. I also later found out there was an event taking place the day before my check-in, which was noisy until midnight. On top of that, the room next to mine remained loud until around 3 a.m., making it impossible to rest.

The event also caused significant delays at the bar; I waited about 40 minutes just to purchase a small pack of peanuts. Additionally, the baggage holder in the room broke even though my bag weighed less than 10 kg. Overall, it was not a good stay.

Leisure Partner

8/10

Excellent

02 Dec 2025

Ian

It was ok. Very loud Saturday evening

8/10

Excellent

01 Dec 2025

PETER

Yes, Room was spot on, and the service was great as always.

Business

8/10

Excellent

21 Nov 2025

Derek

My whole stay at Bridgewood Manor should have commanded a first rate, five star. The reception staff were excellent, smiling and welcoming. Similarly, the cleaner was excellent - extremely pleasant, courteous, and thorough. My room was beautifully presented. Regrettably, I'm unable to award the deserved five star due to the rather unpleasant manner and attitude of a young lady serving at the bar. Not a single incident but service with a definite attitude. Most strange! After a hard day I had a fancy for a drink and to sit for a while in one of the rather pleasant lounge areas. I did report this to the receptionist when I was checking out. Again she was extremely courteous and apologised. I was told the matter would be fed back to the appropriate manager. I definitely got the impression that she was genuinely surprised at my comments. It is disappointing not to award the five stars, for obvious reasons. I would, however, definitely choose to stay at the Bridgewood Manor another time, but may perhaps pop to the store next door to get a ready mixed gin and tonic.

6/10

Pleasant

21 Nov 2025

Laura

Poor customer service, staff seemed inattentive and uninterested.

Business

6/10

Pleasant

16 Nov 2025

roy

The room was tired and dated and requires redecorating. There was what look like mold foaming around the windows. The prices of food and drink have increased significantly, your better off going to the tiger moth pub and restaurant down the road , good menus for food and far more reasonable in price for food and drink..
Staff as always very helpful.
I use this hotel regularly for leisure and my business. Not sure i will booking there again. Which is a shame.

Business_and_leisure Family

6/10

Pleasant

12 Nov 2025

Philip

Basic Rooms overall a bit dated, food nice and staff very helpfully.

Business Self

8/10

Excellent

10 Nov 2025

Paul

The staff were all excellent but the bar area was looking a bit rundown and dirty

8/10

Excellent

04 Nov 2025

Kathlyn

Yes

Self

8/10

Excellent

01 Nov 2025

Philip

Good food and friendly staff

10/10

Exceptional

26 Oct 2025

Timothy

Great experience

Business

10/10

Exceptional

22 Oct 2025

Derek

Excellent base - comfortable rooms.

Leisure Family

10/10

Exceptional

15 Oct 2025

roy

The staff as always were brilliant especially the young lady on reception who checked me in. Remembered from last time was very helpful as always. The hotel as always was at a high standard of cleanliness.

Business Self

8/10

Excellent

11 Oct 2025

Lesley

Hotel was lovely we left before booking finished as we were not happy with double bed or being by lift which was like Piccadilly Circus noise etc of lift and guests. Asked to change to 2 single bedded room. Hotel had limited twin bedded rooms and was full, so we checked out and stayed elsewhere. Restaurant was good and food excellent.

Leisure Partner

6/10

Pleasant

07 Oct 2025

shirley

Service very slow at the bar and very poor choices for breakfast

Partner

8/10

Excellent

02 Oct 2025

Wendy

The hotel was quiet with ample safe parking and the staff were friendly and helpful. For me though what really stood out about the hotel was the quality of the food on offer. We dined in the bar all 3 nights of our stay and the food was excellent. Thank you.

Leisure Partner

6/10

Pleasant

01 Oct 2025

Shannon

I was there for a wedding…dinner Sat nite took 2hrs for 3 of us to receive and by then the steaks were over cooked. Everything smelled great but very embarrassing for our wedding hosts. Also, my room had a *huge* ball of hair under the iron and various hairs around the bathroom. Otherwise, a pleasant stay so I’m not trying to be ugly.

Leisure Friends

10/10

Exceptional

07 Sep 2025

Andrew

Perfect for Maid of Stone or other events at Mote Park - thanks very much…..

Leisure Partner

8/10

Excellent

28 Aug 2025

Colin

As you would expect form this type of Hotel

The Room Clean and comfortable as you would expect this Type hotel. The Bar menu was a bit limited so went in to the restaurant the menu not a lot more choose. Then was told after a 15 minuet they didn't have the starter.
I felt sorry for the serving staff having to continually apologise to guests for slow service from the kitchen

Business

10/10

Exceptional

21 Aug 2025

Andrew

First choice when returning to for work.

Really enjoyed my stay here. The gym and spa facilities were a very nice touch! The food behind the bar and selection of drinks made my stay very enjoyable.

Business

10/10

Exceptional

15 Aug 2025

Chris

Comfortable, relaxing stay 😁
Check-in was fast and efficient staff friendly and helpful
Hard to fault 👌😎

Self

6/10

Pleasant

14 Aug 2025

Sharon

Bedrooms very basic and dated

Rooms are very basic and dated and furniture worn. Bath very slippery and no bath mat supplied. Window in corridor on 1st floor fully open with nothing to stop a child falling out.
Stayed here years ago and were looking forward to return.

Partner

8/10

Excellent

29 Jul 2025

judith

Breakfast was good quality although limited options available. Room was very very clean which I was really happy about! The house keeping team are doing a great job. Room was spacious with everything we needed but could do with redecorating as it was very dated.

10/10

Exceptional

28 Jul 2025

Phillip

The room was nice, but it could do with a bit of renovation. The bar and restaurant were very nice, and the staff were excellent.

Partner

10/10

Exceptional

21 Jul 2025

MR P

nice room

Self

8/10

Excellent

19 Jul 2025

Carl

.

Leisure Family

6/10

Pleasant

12 Jul 2025

Julie

Only average

Checked into room and found it hadn’t been made up. Staff were very helpful and apologetic. Wasn’t happy that we had to pay overnight parking as wasn’t made aware when booking. Room has no air conditioning so very uncomfortable to sleep. Pillows were too hard for my taste. Bar area and courtyard were very nice.

Partner

8/10

Excellent

27 Jun 2025

Shirley

Checked in late so literally arrived and went to bed. The public areas looked nice. Never saw the spa. The room was fine but didn’t have air conditioning. There was a fan. The sockets were all inodd places so you couldn’t charge your phone other than across the room. Similarly with the fan. The bathroom looked a bit tired. Nice enough stay.

10/10

Exceptional

24 Jun 2025

Tracy

Staff very polite and efficient.

10/10

Exceptional

08 Jun 2025

Lucy

Lovely hotel, friendly staff, couldn't have been more helpful and exactly what I needed in the middle of a busy week travelling and delivering training.

Best hotel of my recent trips by miles and great room service which was super convenient and enabled me to focus on working and resting.

Next time I will make sure I also make use of the pool and spa :)

Business

10/10

Exceptional

04 Jun 2025

David

Perfect Stop-over

The perfect place to use as a stop-over on the way from Dover back to Scotland. Staff were very friendly and helpful, the room was large, well-appointed and super-clean, and the breakfast was excellent. Will definitely stay there again on my next trip.

Self

10/10

Exceptional

03 Jun 2025

Liz

We had a lovely time at the hotel. The staff were very friendly and attentive. We didn't use the spa as it was just a one night stay but it looked very nice.

Business_and_leisure Friends

10/10

Exceptional

01 Jun 2025

Wynter

LOVED IT!

Added more days to my stay as I liked it so much. Asxa solo traveller, thecenvironment. Staff and guests were great.

8/10

Excellent

01 Jun 2025

Hillary

A nice comfortable hotel to stay for a few day. Friendly staff at reception. Lack of aircon in the room made the room very hot at night, but over all a pleasant stay.
The Spa services were disappointing and staff not very friendly.
Summer who serves in the bar area was excellent . Always went over & beyond with her service.

Self

10/10

Exceptional

30 May 2025

Kieran

Very cute, intimate spa and pool. The staff were lovely throughout. We enjoyed a very reasonably priced meal in the main Squires Restaurant, had lots of drinks in the bar and took advantage of 24hr room service too. A great stay for my husbands birthday. We will be back

Leisure Partner

10/10

Exceptional

29 May 2025

Wynter

Fabulosso!

Fabulous! Great vibe. As a solo traveller, this is prob yhe best hotel Ive stayed in, in the UK.
Enjoyed pool, steam room, etc. I stayed longer and upgraded my room.
Massive telly. Comfy beds.

Self

4/10

Poor

25 May 2025

Chris

Rough

Drunk guests all through the night banging on doors and shouting. Woken up numerous times by the late night waifs and strays. Walls and doors allowing all noise to reverberate around the hotel. Seems like it’s a low budget spa hotel that attracts chavey drinkers

10/10

Exceptional

24 May 2025

Trevor

No complaints, great stay.

No complaints. Very comfortable. Meals and breakfast very good.

Business

6/10

Pleasant

22 May 2025

Esosa

I rate this hotel as fair mainly because the rooms were tired. Bedsheets, duvets were poor, the heater in toom wasnt working and the electric heater broight to me was on its last legs, literally. And the carpet was old.

Bathroom rails were rusty

Business

6/10

Pleasant

20 May 2025

Gordon

Noisy rooms

Nice hotel, had a room with adjoining door and could hear clearly the man next door on his phone, the tv and making a coffee so disturbed up until 11.45pm and had to leave at 5.30 so not much sleep, the hotel apart from the noise issue is very nice

Business

6/10

Pleasant

13 May 2025

Paula

Location is OK if toure travelling around the Kent area.
Noise in the hotel is bad. Drink prices are extortionate..worse than any 5 star hotel.
Pool should have robes for use without having to pay a non refundable amount.
Exoensive hotel for what you get

Leisure Partner

6/10

Pleasant

08 May 2025

Richard

Good hotel /// crap food

Good place …. Crap food !! Unbelievable how bed ..

Business

8/10

Excellent

04 May 2025

Oliver

Lovely swimming pool and steam room, friendly staff, rooms a bit dated.

Leisure Pet

10/10

Exceptional

02 May 2025

George

Stayed at the hotel for work really nice feel to the place , nice friendly staff , good food would thoroughly recommend

Business Friends

6/10

Pleasant

24 Apr 2025

Lorraine

Lovely clean linen towels and bathroom. Uncomfortable pillows. Soft but comfy bed.
Mini bar very lacking! Noisy fridge in room disturbed sleep. Very disappointing breakfast, tea quality very poor, greasy bacon etc. Didn’t use pool/spa

Leisure

10/10

Exceptional

13 Apr 2025

Hannah

We loved our stay

Leisure Partner

10/10

Exceptional

03 Apr 2025

martin

Top Hotel

Brilliant Stay over from France

Business

8/10

Excellent

29 Mar 2025

Kim

2 night stay for friends birthday party

The room was very pleasant. It was very warm in the room even with the radiator off and window open. Could do with more power sockets and one by the bed but otherwise absolutely fine. Breakfast was good too. We had lunch in the restaurant which was pricey but very good quality. Drinks expensive but l think that’s par for the course in a hotel

Friends_and_family Friends

6/10

Pleasant

25 Mar 2025

Michael

£14.75 for a small G&T and small Pepsi?
Only one bar person even with a wedding reception function going on. Had to wait some time to be served expensive drinks. Been coming to Bridgewood Manor for over 13 years. Took the shine off our weekend to my my sons in Kent. Other than that everything else was fine.

Leisure Partner

10/10

Exceptional

21 Mar 2025

roy

Perfect as always. Love this place, only place i will book again and again. Gives us all what we need.

Business_and_leisure Family

10/10

Exceptional

18 Mar 2025

Jack

My family and I... stayed on Saturday 15thmarch... for the night.... for surprise for mother-in-laws birthday 🎂 the staff were very helpful...

Friends_and_family Family

8/10

Excellent

17 Mar 2025

Anthony

Easy to find, even though its hidden away. Staff are excellent, very helpful. Will definitely try the Spa and Swimming pool next time.

Leisure Partner

10/10

Exceptional

10 Mar 2025

Stephen

Family birthday

Had a family birthday there, some of us stayed the night and all had an evening meal in the restaurant.
It was great to be able sit together and relax in the bar after the meal.
Buffet breakfast was good as well.

Friends_and_family Family

8/10

Excellent

15 Feb 2025

Richard

Ok

Leisure Partner

10/10

Exceptional

08 Feb 2025

Hilary

A pleasant stay

A very pleasant 1 night stay. The rooms are comfortable (although the pillows had been donated by Betty as an unwanted wedding present from Fred & Wilma). The staff were very helpful & friendly. The food was tasty & good value we felt the drinks were little pricey but was all served in a very pleasant environment. 10/10 all round 😀

Partner

10/10

Exceptional

07 Feb 2025

Lisa

Lovely staff, spa and treatments, clean room with lovely comfortable beds. Cosy seating in front of the fire, games to play. Well worth a stay

Leisure Partner

10/10

Exceptional

05 Feb 2025

Stephanie

It was a clean and wonderful hotel to stay at

Business Friends

6/10

Pleasant

11 Jan 2025

Chris

Couple of tweaks needed

The hotel, staff, reception & room was nice. Food was fine, if not amazing.
The restaurant last night was freezing. There were people eating dinner in their coats. Asked if the heating could be turned up & was told it was on full, yet this morning it was much warmer. Biggest issue was room doors need soft close. Was woken up 6 times in the night by doors sounding like they were being slammed, but they just close very loudly.

Partner

10/10

Exceptional

10 Jan 2025

Jaymz

Amazing Stay

Checked in after looking for another hotel after leaving the hotel I had originally booked.

This hotel was warm and comforting, the check in was a total breeze. Friendly welcoming staff.

Rooms were large and comfortable. Bar and other communal areas were clean and very cosy, loved the cosy nook with open fire effect fire.

Would definitely stay here again if ever in the area.

Friends_and_family Family

10/10

Exceptional

07 Jan 2025

Kenny

Excellent quality

Leisure Self

10/10

Exceptional

05 Jan 2025

Kenny

Excellent quality

Leisure Self

10/10

Exceptional

02 Jan 2025

Samantha

Great, Just what I needed.
Holiday times with the pool

Friends_and_family Family

10/10

Exceptional

27 Dec 2024

michael

Good stay

Very good stay ,staff were very good especially the personnel working breakfast , one minor point is the entrance to the hotel could do with a clean every morning.

Partner

10/10

Exceptional

26 Dec 2024

Robert

.

8/10

Excellent

21 Dec 2024

Michelle

Nice hotel and staff with comfy beds

Leisure Partner

10/10

Exceptional

11 Dec 2024

Robert

.

Business

8/10

Excellent

08 Dec 2024

Caroline

Comfortable

Only fault was no plug sockets near the bed

Self

10/10

Exceptional

22 Nov 2024

Didona

Everything more than 5 ⭐️

Amazing

Self

4/10

Poor

08 Nov 2024

Alex

Noisy Room Next Door

The room next door was very loud until early hours of the morning. In the end we got moved to another room. Not ideal

Partner

8/10

Excellent

06 Nov 2024

Vincent

Had a very fine stay. Room spacious, lovely bed an linen. Bathroom fine. Enjoyed the pool and sauna, but struggled to get the pool receptionist’s attention twice when i needed a towel. It was quicker to go back to my room. Restaurant great, good food and young service staff who did a great job. Nice place.

Business

8/10

Excellent

03 Nov 2024

Steve

Some staff need to work on their smile. Reception and cleaners appear to be the only ones with a smile. Very limited choices for vegetarian dining. Ate out for all meals. Good idea for Green initiative.

Leisure Partner

8/10

Excellent

02 Nov 2024

Andrew

Great location and friendly staff

Leisure Partner

8/10

Excellent

02 Nov 2024

Richard

Buckmore karting stay