Name: Mercure Maidstone Great Danes
Address: Ashford Road Hollingbourne, Maidstone, ME17 1RE, GB

10/10

Exceptional

26 Jul 2026

Mel

Dated hotel but rooms are clean and comfortable with modern touches, for example fans and coffee machines. The staff are friendly and helpful. This was our second stay at the hotel and this time we had breakfast. A very good choice from toast & cereal to a fully cooked breakfast.

8/10

Excellent

26 Jul 2026

nicholas

Bar was good with excellent staff. Food was very good. Beautiful surroundings and price was great.

2/10

Poor

25 Jul 2026

stuart

Awful hotel. Dated, wasn’t sure what era it was meant to be in, rooms were boiling with only some kind of industrial loud fan to blow hot air at you and the whole place had a scabby vibe about it.
It’s only redeeming feature was the garden area, nice open space, shame there’s no seating.

10/10

Exceptional

25 Jul 2026

Carole

Great place, easy to find, lovely grounds & pool area. Would absolutely recommend.

10/10

Exceptional

23 Jul 2026

Nathan

Stopped over to break a long journey, great hotel. The staff made it, all really friendly and bent over backwards to help. The food was great, varied menu with some nice twists, and everything we ate was spot on. Great pool too. A little tired in some outside areas (bit of new render wouldn’t go a miss) but lovely grounds. Will definitely use again if passing through and need a refreshing stop.

10/10

Exceptional

21 Jul 2026

Tabitha

Very helpful staff and lovely restaurant

6/10

Pleasant

13 Jul 2026

Graham

Good hotel but needs updating rooms tied and no Air conditioning. Breakfast was really nice and good selection.

Business

6/10

Pleasant

12 Jul 2026

Nick

Completely adequate room for our needs as we were visiting Leeds Castle for a concert. Room was clean although very hot as we are mid heat wave at time of writing…no air con but fans provided to take the edge off. Staff were pretty friendly, decent buffet breakfast with good ‘full English’ offering. Well stocked, reasonably priced bar.

Partner

4/10

Poor

12 Jul 2026

David

Room very hot and no Aircon and windows only open about two inches. A hot night on 11/12 July upon opening the wardrobe in the morning we found a Fan. Why the heck on heatwave three had no one in this hotel had the brains to think of printing out some small notices for the side table

Partner

8/10

Excellent

09 Jul 2026

Hannah

Nice simple well located standard hotel. Nice big bed.

8/10

Excellent

08 Jul 2026

Bill

Very convenient for where I wanted to go. The breakfast was reasonable and pool and facilities very good

Friends_and_family Friends

2/10

Poor

07 Jul 2026

Simon

For a higher end hotel it was poor, staff were great. No air con in the heatwave which made the whole trip uncomfortable

Business

8/10

Excellent

04 Jul 2026

Christine

Clean room , helpful staff. Some of the facilities were a little tired

Self

2/10

Poor

30 Jun 2026

Pamela

No aircon and window locks make the windows v difficult to get any air in the room.
My son’s toilet didn’t work
And was already ‘full’ when they arrived and as the hotel was full, they couldn’t change rooms!
The breakfast buffet did not look v fresh but the pastries were good .
Overall v tired hotel :(

Partner

6/10

Pleasant

26 Jun 2026

Sophie

Definitely not a 4 star more like a 3!
Hotel is very tired and needs an update in all areas .
On the positive the breakfast was good.

Family

6/10

Pleasant

24 Jun 2026

Lisa

Helpful staff and a relatively clean hotel cannot makeup for no air conditioning in rooms, which were stiflingly hot during our stay during a UK summer heat wave.
Unfortunately the small plug in fan and safety-secured windows did little to alleviate the stuffiness and heat in the rooms.
Overall it’s a lovely location with relaxing grounds but the aging decor in common areas, corridors and rooms is in desperate need of an update, even in the chosen eclectic style.

Family

2/10

Poor

23 Jun 2026

Anne

My daughter and granddaughter ( under 2) and I were staying . It was clear there was a large event going on we knew nothing about . Other hotels have advised in advance of the possibility of noise. We were given a first floor room above the restaurant area where there appeared to be a disco. We kept awake by a booming bass until gone 1am and we had to get up early and drive 200 back to Somerset. The cot had a thin piece of plastic to cover the ridges in the bottom of the cot , so was unusable especially on a hot night when the room had one small fan and no air conditioning. There was a kettle but only enough tea, milk etc for one drink. The staff seemed lacking in any customer care training. I have emailed customer services but failed to get a response to date. Don’t stay there unless you are desperate.

Family_with_children

10/10

Exceptional

21 Jun 2026

Julie

The whole experience in the hotel was excellent.

Partner

8/10

Excellent

07 Jun 2026

Denzil

The hotel stands in its own grounds just of the M20 junction. It is large hotel with three floors and long corridors. Checkin went ok and we were allocated a third floor room overlooking the old tennis court (now used a truck park). The room is a little dated but functional. The shower worked ok inside a bathtub. There is no Aircon however as we stayed in a cool period, the windows gave adequate ventilation. The beds were firm and comfortable. The resturant provides a good Breakfast for £12 /head with a bar next door. We attended an event in the adjacent function room which was well organised. The leasure facilites are good with a large swiming pool, hot tub and steam room. Overall I would rate this mid 3 star hotel.

Partner

2/10

Poor

06 Jun 2026

Kirsty

Unfortunately, there was an event in the nearby conference centre which meant that a large crowd gathered, who had been drinking, the inevitable fighting commenced and the police had to attend and there was damage to some of the guests’ cars. It appears that this is not the first time this has happened when these sorts of groups book out the conference centre.
On top of this, there was a mix up with the room, despite the fact that I had a face-face conversation with a member of staff to make sure the correct room was allocated before the check-in date.
The hotel itself is clean but does need updating as it is looking tired. The staff themselves were very helpful and tried to help however they could when our problems arose.
At this point in time, I would not recommend a stay mainly due to the problems caused by guests the conference centre, which the hotel itself has no control over.

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Elsa

Clean room and helpful staff.

Partner

10/10

Exceptional

31 May 2026

Donna

Nice hotel and friendly staff

Friends_and_family Family

10/10

Exceptional

26 May 2026

Claudia

Our room was lovely. Spacious, clean and had all the necessaire and more!
Staff very friendly and helpful. Great cocktails at the bar and we could enjoy the outside space which is stunning!
Breakfast also great value for money! Definitely would recommend!

Friends

10/10

Exceptional

21 May 2026

Jordan

Very polite and professional staff at reception we didn’t really see much as we got back quite late and all we wanted to do is sleep. Rooms very clean and fresh.

Business

8/10

Excellent

18 May 2026

Andrew

They use an older form of key card to unlock the door. It's a swipe card, it did not swipe which ment returning to reception to get it programmed again, very inconvenient when I had 3 bags with me.
Everything else was good, including the breakfast.
Just one thing I don't like is taking a deposit to cover any expenses, I am always worried that they or I will forget and I don't get my money back.

Self

4/10

Poor

18 May 2026

Helen

Very old and dated. Staff first night very helpful and friendly unfortunately not for rest of stay. Was emailed about upgrade which I wanted as it was for my wedding . Email
Said that the f available you could do when checked in. When I checked in I asked about upgrade I was told it had been done automatically because it was my wedding . When got to my room. It was the room that I had paid for.
Breakfast was very tasty . Highly light of stay . Second morning there was a dirty folk left on the floor by were I sat. Such a shame as there is a lot of potential here. The grounds are lovely . Need to be completely updated as some areas have been like new chairs next to ones that have just had bad fitted covers put on.

Partner

10/10

Exceptional

17 May 2026

Ethan

Would highly recommend a stay have everything you need?

Business

10/10

Exceptional

10 May 2026

Christine

Good breakfast selection and lovely setting.

Self

10/10

Exceptional

09 May 2026

Adam

Breakfast was great, very easy check in

2/10

Poor

07 May 2026

Barry

I stayed at the Great Danes Hotel in Maidstone and was extremely disappointed. On arrival, the reception desk was completely unstaffed, and after a long wait the check‑in was rushed with no information about the leisure facilities and only vague directions to my room.

The first room smelled strongly of cigarette smoke, with stained, worn curtains. I requested a room change and was initially told it wasn’t possible, though another room was eventually offered. The leisure facilities were dated, poorly supervised, and the shower area had visible black mould.

Dinner was acceptable, but service was slow and staff seemed undertrained. Basic questions about bar options became unnecessarily long exchanges because staff didn’t know what was stocked.

Returning to the room, I noticed a damp smell and clear signs of neglect: cracked plaster, dirty curtains, sticky furniture, peeling wallpaper, and visible mould and damp near the door. The carpet also looked unhoovered. The next morning, I discovered the shower had no showerhead at all—just an open pipe, making it unusable.

Self

8/10

Excellent

25 Apr 2026

Maria

Room cleaned everyday, very helpful staff

Family

8/10

Excellent

23 Apr 2026

Valerie

Yes

Friends_and_family Family

4/10

Poor

15 Apr 2026

Tony

Hotel staff were amazing. Dinner was great. Now the negatives. There was a huge coach party staying over. The dining area was out of bounds for usual guests and signs were up to say 2 larger areas were reserved. The bar area itself only has a few tables so there was no where for other guests to sit. The bar area needs additional tables and get rid of the piano. I asked about seating to the waitress, she said for other guests the bar would stop taking food orders from 7-8. So I ordered in time, I chased my food 45 minutes later. The ticket hadn’t printed, but it came out quickly after this. Why didn’t reception tell me about the coach part my or that we need to order before 7. Other negatives the door swipe card kept playing up so had to visit reception 3 times for a new card. But I think the reader is faulty room 208. Also in my room randomly sticking out of the floor was a capped off pipe. I discovered it with my toe early this morning. Whilst staff were exceptional and dinner was when I got it. I would not stay here again!!

Self

2/10

Poor

08 Apr 2026

Alice

Everything was dirty , the room had an awful smell and we couldn’t wait to leave

10/10

Exceptional

05 Apr 2026

Lee

Everybody we had any interaction from the staff onsite was fantastic. We have an autistic daughter who can be challenging at times and the staff did everything they could to try and make her feel comfortable. Would happily stay again.

Friends_and_family Family

10/10

Exceptional

03 Apr 2026

Benaka

We had a pleasant stay at this hotel.

Family_with_children

10/10

Exceptional

01 Apr 2026

Lauris

Breakfast was good all food was freshly made thank you

Friends_and_family Family

8/10

Excellent

26 Mar 2026

Karol

This hotel needs some serious TLC, room was just tired with water leak stain on the celling. Chairs in the room and breakfast hall were rocking quite wildly. Breakfast was good - recommended. Parking was convenient. This hotel needs renovation.

Self

6/10

Pleasant

21 Mar 2026

Phillip

Hotel had plenty of parking easy access to the motorway. Room could have done with a proper clean dusty shelves threadbare carpet

8/10

Excellent

22 Feb 2026

Elliot

Great service by reception staff

Self

6/10

Pleasant

17 Feb 2026

Nigel

Room a bit tired, bed nice but the room was cold and noisy with wind coming through the metal sash windows

Self

6/10

Pleasant

16 Feb 2026

Haja

Not clean enough

Friends_and_family Family

4/10

Poor

11 Feb 2026

Josh

Blood on the toilet seat, dripping taps, and corridors with an unwelcoming institutional atmosphere. The event spaces are good, the staff are nice, but the rooms themselves are terribly outdated.

Self

10/10

Exceptional

25 Jan 2026

ANDREW

Very clean and nicely presented

Leisure Friends

8/10

Excellent

18 Jan 2026

Anne

Friendly and helpful check in staff. Good sized room. Large burn mark on carpet though. Pool and spa area clean. Jacuzzi lobely

10/10

Exceptional

07 Jan 2026

Julie cherry

Tia on reception perfect also poppy superstars both .

Partner

8/10

Excellent

29 Dec 2025

Nordia

The housekeeper was very pleasant. She worked quickly and left the room smelling fresh.

Leisure Family

10/10

Exceptional

25 Dec 2025

MALCOLM

We were checked in by a very polite and friendly young lady who gave us full information about the hotel
We spoke with her again later when a further family member checked in and she had allocated them and adjoining room - such a classy act as the other guest is around 80 years old
Well done and thank you

Leisure

6/10

Pleasant

22 Dec 2025

Jane

Christmas party, I didnt have breakfast. Found room very cold

Friends_and_family Family

6/10

Pleasant

21 Dec 2025

Gavin

The hotel is tired and really needs a refurb. Requested extra pillows at reception, they never arrived, faulty room safe, again reported (room 115).

On a positive, breakfast was great!

4/10

Poor

13 Dec 2025

Debbie

Staff were great, upgraded room to superior, and wondered why bothered. Only 1 plug socket was available to use so had to choose what to either charge or use. Kettle miles away from socket, fridge balanced on unsteady case rack. Not worth the upgrade. Bathroom not very clean and bedroom dusty. Very dated and building in general very run down. On a positive, staff were friendly and welcoming and bed comfy. Just very basic accommodation

Partner

8/10

Excellent

09 Dec 2025

Kevin

Hotel is good if a little dated. Plenty of parking. Gym is good. Breakfast was excellent. Evening meal was disappointing and rubbery.

Walls in the rooms a touch thin though, was woken upto earthquake like snores at 4am from the room next door.

Business

8/10

Excellent

07 Dec 2025

caroline

Always a comfortable stay here. Love the breakfast. So tasty, especially the fried bread.

6/10

Pleasant

21 Nov 2025

Paul

The hotel is tired, rooms cold, acoustics poor. Food menu had quite a few things now available. Reception welcome and experience was great, really nice and knowledgable.

Business Self

8/10

Excellent

18 Nov 2025

Linda

Bed was very comfortable. I slept really well. Only problem with the room was a bit short on the tea and coffee supplies. 4 little sealed pots of milk do not go far enough. Breakfast was good for me although the coffee was dreadful. I would stay here again. The staff are really great.

Leisure Partner

4/10

Poor

17 Nov 2025

James

This is an old smelly hotel with lumpy pillows. Breakfast was actually pretty decent, but everything else looked, felt, and smelt old.

Business

10/10

Exceptional

10 Nov 2025

RGVA

I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan.

Business

8/10

Excellent

05 Nov 2025

Coral

Lisa on reception who checked us in and out was very helpful and courteous. May in the dining room was very polite and friendly. Our room was a nice size. TV reception was a bit hit and miss. There were no drawers in the room to put underwear away so everything was on show on a shelf. Food was good. Buffet breakfast had plenty of choice. Dinner portions a fair size and tasty food.

Partner

6/10

Pleasant

02 Nov 2025

Dawn

We had a nice stay ,but the two nights we stayed,at night there were youngsters running up and down the corridor banging doors didn't sleep well ,they were told about it other people complained, we usually come to Ramada for my birthday and my boyfriends this is the first time I've had to complain

Partner

10/10

Exceptional

31 Oct 2025

Gill

Friendly staff, clean room, good breakfast

Partner

6/10

Pleasant

31 Oct 2025

Carla

As ok

Leisure Partner

10/10

Exceptional

30 Oct 2025

Suzy

Lovely hotel and the pool was a added bonus

Leisure Partner

10/10

Exceptional

30 Oct 2025

Mark

Roo clean but a bit dated, could do with redecorating. Pool area, food & bar fine.bar

10/10

Exceptional

26 Oct 2025

Emma

Lovely hotel

Lovey staff members very helpful. Food was lovely but a bit pricey. Would definitely go there again.

Friends_and_family Family

4/10

Poor

26 Oct 2025

Rosie

I think for the rating and price, some updates to the rooms need to be made. The room entry doors do not meet the floor meaning you can hear others in their rooms constantly, and there's a draft. No way to control temperature in the rooms, and the curtains were dirty and decor quite old.

Leisure Partner

2/10

Poor

26 Oct 2025

Kerrie

Very old and run down the spa especially. Walls paper thin so could hear everything was kept up all night due to a party right below us

Partner

4/10

Poor

25 Oct 2025

richard

NOT accessible in my opinion
Platform lift out of action looks like has been for a while so in order to get from reception to lifts you had to leave the building and go around and back in a double heavy doored possibly a fire escape but not certain
Please tell the chef not to incinerate the bacon and sausages
Where was Basil

Friends_and_family Family

8/10

Excellent

20 Oct 2025

Carol

One night stay

The room was too hot despite the heater being off. It also had a funny smell - like someone had been smoking in there. The staff and food were good.

Partner

8/10

Excellent

18 Oct 2025

Mark

Nice hotel, service was great. Room was clean and comfortable.

Partner

8/10

Excellent

16 Oct 2025

Elle

Healthy good breakfast, could have been hotter but good variety
Staff excellent and welcoming towards our dog, excellent walking in the grounds
Health spa nice, changing room a bit claustrophobic and a little dated however this didn't detract from our stay

Leisure Pet

4/10

Poor

14 Oct 2025

Jason

Didnt apprechiate being woken up at around 7am by house keeping starting to turn around rooms.....

Business

8/10

Excellent

13 Oct 2025

Steve

Staff always very welcoming and service at bar or by waitress staff always very good.

Business Self

6/10

Pleasant

12 Oct 2025

Emma

Staff trying hard but tired hotel

Room really well appointed and staff helpful but no reliable hot water and shower didn’t work (no water), was moved to another room for second night but only had hot water in the evening so morning shower cold. Both rooms had baths but water to baths also cold. Bathrooms tired with cracks/chips in the sinks.

Self

10/10

Exceptional

12 Oct 2025

KELVIN

N/a

Business Pet

6/10

Pleasant

08 Oct 2025

JASON

Basic and dated

Business

2/10

Poor

03 Oct 2025

Danial

Extremely rude staff in reception.

Business

8/10

Excellent

27 Sep 2025

John

The trek to our room was bad. We took the lift. Good. Then....we had to transverse a long corridor, then through anothher door, up a short flight of stairs, then another corridor!
Maybe invest in another lift?
Breakfast was Excellent - and plentiful.
Our room was very nice.
Breakfast staff were good.

Leisure Pet

8/10

Excellent

26 Sep 2025

Bernard

Room and facilities: Coffee maker, kettle and initial supplies for beverages good..mini fridge and safe very useful. Cleanliness of room and bathroom excellent.. bathroom supplies ( soaps, shampoo etc. excellent). Hot water perhaps too hot.. difficulty setting safe shower temperature.
Breakfast buffet very good variety of continental, fresh fruit and full english style cooked ingredients.
Bar/ Restaurant a little understaffed when very busy with coach parties.. our 2nd evening dinner marred by undercooked vegetables.. returned to kitchen but came back much the same.. the accompanying Salmon was very good however, as was the Fish and chips. We will return..

Leisure Partner

10/10

Exceptional

21 Sep 2025

Sarah

Lovely facilities and the staff were really friendly and accommodating for my friends hen do.

Leisure Friends

10/10

Exceptional

20 Sep 2025

Peter

Room 216

The only let down and its a very minor one in the room me and my girl friend was in unless you bring your own usb plug there was no usb socket in the plug points in the room but like i say that was to me a very minor point

Partner

8/10

Excellent

15 Sep 2025

Helen

Comfortable everything we needed

Partner

6/10

Pleasant

14 Sep 2025

Tracy

Very late check in , which was not my fault

Room was very late , to be ready for me , would have been nice to have offered some sort of compensation or something to make up for it , says that they was busy , ( wedding on last night ) it’s not my fault , bathroom small , room was tried , think I had the worst view, over looking the roft tops , staff was nice , breakfast was ok

Friends_and_family Friends

4/10

Poor

07 Sep 2025

Sharon

Stock in rhe bar was awful, ran out of so much stuff, no tonic, no Southern Comfort, 1 bottle of Pinot Grigio. Menu choice is shocking. Like a pub menu. Only thing I fancied on the menu eas fish and chips, they didn't have it. So had the Aberdeen Angus burger. It was awful, only ate half, my nephew didn't eat his at all after 1 mouthful. One of the party had salmon but couldn't eat the broccoli as it was so hard. Sanitary bin in ladies was overflowing which is a bio hazard. Carpet in dining room had loads of stains. Settee had a hole in the material exposing the foam which is a fire hazard. We have been coming here every year for 8 years and it has gone so downhill. Will not be staying again.

Leisure Family

8/10

Excellent

02 Sep 2025

Jennie

We had a very nice overnight stay. We would return .

Leisure Family_with_children

4/10

Poor

30 Aug 2025

Robert

Poor show

Room tiny and my food (gammon steak),was just thickish bacon. It took 50 minutes to arrive with other tables (4) served before us when in after us. Staff were unhelpful.

Partner

8/10

Excellent

30 Aug 2025

Diran

Good

Business_and_leisure Partner

10/10

Exceptional

28 Aug 2025

Gordon

Staff went over and above what one normally expects from a hotel in a large chain

10/10

Exceptional

26 Aug 2025

Nikki

Lovely staff and great value

Leisure Partner

6/10

Pleasant

24 Aug 2025

Theresa

Room wasn’t ready at 3 o’clock.
It started off not positive but got better when we had an evening meal. That was lovely!
Would return.

Leisure Partner

10/10

Exceptional

17 Aug 2025

Arthur

Could do with A/C in the rooms, but they did supply fans when asked for.

6/10

Pleasant

06 Aug 2025

Jane

Comparing with other Mercures we have stayed in, very poor. The room so hot we couldn't sleep. Only given one pillow each and had to ask twice for extras. Only one teabag, again had to ask for some and no biscuits.
Why when two people book a room is there only one chair?? It makes a very uncomfortable stay

6/10

Pleasant

03 Aug 2025

Alan

Was ok, nothing special, nothing terrible

Friends_and_family Family

8/10

Excellent

02 Aug 2025

Tony

Accommodated on the second floor up two large flights of stairs in the old part of the complex. No lifts. Not ideal if you've got COPD and Asthma, let alone artificial hip's. Would have been helpful if this had been brought to my attention prior to arriving etc. Prices for evening meals were also on the steep side.

Leisure

8/10

Excellent

28 Jul 2025

Jacky

Could be better

The outside looks very tired but our room was surprisingly good. Sadly a couple of things could have been better. The outside furniture was very shabby. And the menu was lacking in gluten free options and it's not that difficult to give this option without compromising the menu. There were no chicken wings or tenders 2 of the very limited choice for a gluten free diet. So disappointing on a lovely evening in the garden.

Partner

10/10

Exceptional

27 Jul 2025

Steve

Mixed review

Clean hotel but a bit dated in decor. Corridors are sometimes confusing within the newer blocks added. Bathrooms clean, food excellent. Breakfast buffet well worth the £12 fee. NO air conditioning and rooms exposed to the sunny side are very warm. Fans provided but inadequate to cool the room. Would still visit again.

Partner

2/10

Poor

27 Jul 2025

Verified traveler

Disappointing Stay – Poor Conditions and Service

While I don’t usually leave reviews, our experience at this hotel was extremely disappointing. Several issues made the stay uncomfortable and frustrating:

Room Conditions
•Excessive heat: The room was uncomfortably hot (30+°C) upon arrival. The window had been left open, presumably to cool the room, but it had little effect.

•Poor ventilation: Despite requesting a second fan, it took over 9 hours and a follow-up request to receive one.

•Recurring problem: Staff acknowledged that heat complaints are common due to the room being above the pool.

•No relocation option: We requested to move rooms but were told the hotel was fully booked.

Customer Service
•Inconsistent communication: Another guest was told repeatedly there were no available rooms—until one “suddenly” became available after 45 minutes, with a tired child in tow.

•Key card issues: Our room key stopped working after each use and had to be reprogrammed three times.

Facilities
•Pool hygiene concerns: The pool appeared unclean and caused skin irritation for my partner the next day.

•Inappropriate conduct: A woman swam in a vest top, see through & nearly topless, in front of children, and staff did not intervene.

•Water temperature issues: The tap water in the room remained hot—even on the coldest setting—making it unusable for drinking or refilling bottles.

Positive Note
•Well-equipped gym: The gym had a solid range of resistance machines.

Overall, the poor room conditions, lack of responsive service, and q

Partner

8/10

Excellent

24 Jul 2025

Laraine

Needs updating

Leisure Pet

6/10

Pleasant

22 Jul 2025

Michelle

Not very accessible room

I had requested a room accessible by wheel chair and they had not answered. The receptionist did her best but the room was a long way from the lift and through two lots of doors. Also the room was tiny, we've stayed before but never had such a small room.

Partner

4/10

Poor

20 Jul 2025

Verified traveler

Outdated, hot and pricey

Hotel was very dated in decor. It was a very hot couple of nights; whilst not something the hotel can changed, there was no air con but just a fan blowing around hot air. The heated mirror in the bathroom and pipes by the window was also adding to the heat.
The doors slam shut and a gap under the bedroom doors means you can hear the people in the corridors. The corridors were also lined with empty bottles and glasses when we arrived, so not very welcoming.
Rooms was generally well cleaned and the bed was comfy.
There was a boxing event the first night we arrived so there was also noise from this; it would have been courteous if the hotel informed its guests of this in advance.
Didnt have breakfast so can't comment on the food quality.
Personally I wouldn't stay again and didnt think it was worth the cost.

Partner

8/10

Excellent

11 Jul 2025

Home

The staff are excellent. Very professional and helpful. Cleanliness is A1. Breakfast is very good with a good range in choice from full English to fruit and yogurt. With the freak UK weather air con is a must. But fully understand for the 4 days a year we get excessive weather it’s probably not worth the cost. But that said it’s a nice hotel with great Staff

Business